Future of Governance: Big Data, Participation and Effective Regulation

A CARNEGIE MELLON EXECUTIVE WORKSHOP | OCTOBER 24-25, 2018 | ADELAIDE, AUSTRALIA

Engaging and empowering citizens / Unleashing the power of big data and predictive analytics

Big data, citizen involvement and ethics / Managing in a big data environment

Regulating at the Coalface / Regulators and the governments they serve

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Workshop OverviewRegulation, Big Data and Data Analytics: A New Era

Carnegie Mellon University has designed a 2-day

workshop to explore this new frontier for policy-

makers, regulators and those working with them.

The delivery of public services is increasingly using

descriptive and predictive analytics to analyse big

data. However, its application in the public sector is

proving to be challenging.

Participants in this workshop will hear:

Productivity Commissioner (and former Head of DPC

in Victoria and NSW), Ken Baxter, on providing reliable

and credible flows of data and information to and from

Departments and Departmental Heads in particular to

Ministers and Ministerial staff.

Australian Taxation Office Executive Director for Data

and Analytics Strategy, Meg Haseldine, on the ATO’s

data -driven strategy.

Victorian Commissioner for Better Regulation,

Anna Cronin, on linking data with better regulatory

performance.

Assistant Secretary, Data and Digital Branch at

the Department of the Prime Minister and Cabinet,

Andrew Lalor, on maintaining public trust in how

sensitive data is being used.

SA Commissioner for Taxation, Julie Holmes, on issues

at the coalface from using big data.

Academic staff from CMU-A on the latest in applying

descriptive and predictive data analytics to public

sector contexts.

The 2-day workshop in Adelaide also includes a unique

half day session in which participants mine real data

and apply algorithms to test their predictive accuracy.

This will be done using provided software and big data

sets.

There is no prior experience required and all

participants will be supported by CMU-A technical

staff in this session. The aim is to give participants a

first-hand understanding of what data analysts do.

Enrolment and PaymentWorkshop Venue

Carnegie Mellon University

220 Victoria Square, Torrens Bldg

Adelaide, South Australia 5000

Workshop Fees

The cost of the workshop is AUD 1,200 + GST which

includes

• 2-day workshop

• All course materials

• Morning tea, lunch and afternoon tea

• A Certificate of Attendance from Carnegie Mellon

University

How to enrol Scan the QR code on the right or visit

http://bit.ly/execprogenroll. You may also contact us

at execprogram@australia.cmu.edu

Workshop cancellation

In the event of any withdrawal (s), a 75% refund will

be provided if written notification of the withdrawal

is received within 14 business days prior to the

commencement of the workshop session. No refund(s)

will be made after this.

Organisations may substitute one staff member for

another, however, CMU-A must be advised of this

change as early as possible. CMU-A reserves the

right to cancel the workshop due to unforeseen

circumstances. In such instances, any fees paid will be

fully refunded.

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DAY 1 - Wednesday 24 October

8:30am - Welcome

9:00am - Introduction by workshop convenor

Presenter - Tim O'Loughlin

9:30am - Managing in a big data environment

Presenter - Tim O’Loughlin

What does the availability of big data analytics mean

for conventional theories of responsive regulatory

management? How will that data affect the exercise

of discretion, problem-solving and risk control?

What impact can better prediction have on both

performance-based regulation and risk assessment?

10:45am - Morning Tea

11:00am - The Australian Government’s data

investments in policy-making and building trust

Presenter - Andrew Lalor

What investments is the Australian Government making

in big data assets and its analysis capability and how

is this supporting more effective policy making? How

is the Australian Government balancing issues of

promoting greater use and sharing of data (including

through new legislation), alongside maintaining public

trust in how sensitive data is being used?

12:30pm - Lunch

1:00pm - Unleashing the power of big data

Presenter - Murli Viswanathan

How is data mined? What are the techniques and what

are their limitations? What are predictive analytics and

how certain are they? How are they used in public

sector contexts generally and how can they be used by

regulators?

3:15pm - Afternoon Tea

3:30pm - Unleashing the power of big data (cont.)

5:00pm - Session Concludes

DAY 2 - Thursday 25 October

9:00am - Big data, citizen involvement and ethics

Presenter - Ken Baxter

What obligations do regulators create for themselves

by using predictive analytics? Does using such analytics

create a reciprocal right for those whose data is being

used to participate more closely in decision-making?

What kind of regulatory regime is needed for accessing

and using the data itself? In short, what does it take for

regulators to make their algorithms accountable?

10:15am - Morning Tea

10:30am - Managing Digital Transformation

Presenter - Riaz Esmailzadeh

Digital transformation has brought new complexities to

the job of managing businesses and public agencies.

There exist few models which help understand

transformational values and how these may be

exploited. This session introduces a framework within

which value propositions can be assessed, and

the necessary technologies which facilitate their

exploitation.

12:15pm - Lunch

1:00pm - Regulating at the Coalface

Presenter - Julie Holmes

What is best practice for regional governments in the

environment of digitised government and expanded

citizen involvement? Can digital solutions reduce the

compliance burden on business beyond putting forms

online? What are the tests of performance by regulators

and how are they changing?

2:15pm - A Data-Driven and Client-Centric ATO

Presenter - Meg Haseldine

The ATO is well known for its ability to access and

use a wide range of data and analytical techniques to

foster willing participation in the tax and super system.

Big data is here and now and opportunities to harness

new technologies are burgeoning. The ATO is on a

transformational journey to become a truly data-driven,

client centric organisation. What are the challenges in

driving change at this scale across a large and diverse

organisation? How can data and analytics be harnessed

to create value for clients and government, within the

context of revenue system administration?

3:30pm - Afternoon Tea

3:45pm - Improving Regulator Performance

in the Digital Age

Presenter - Anna Cronin

How can governments enable technological change to

be harnessed by regulators and regulations? What are

the potential boosts to productivity from doing so?

What are the inhibitors to regulators being nimble in

their responses to technological change? How can

governments ensure that the objectives of regulation

are met in this rapidly changing world?

How important is regulator 'culture and practice' in

this context? How can regulatory design be improved

through data analytics?

5:00pm - Close and Drinks

Workshop Schedule

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Your Presenters

Meg Haseldine Executive Director Data and Analytics Strategy Australian Taxation Office

Meg Haseldine has built a diverse career in public

administration in Adelaide and in Canberra. She is

currently Executive Director for the ATO’s Data and

Analytics Strategy. Previously she has served as Client

Experience Executive Advisor along with numerous

leadership roles in policy, intelligence, strategy, projects

and business delivery.

Ken Baxter Chairman, TFG International Pty Ltd, Commissioner, ProductivityCommission

Ken Baxter has had 30 years direct involvement in the

Commonwealth, Victorian and NSW governments. He

is the first person since federation to have served as the

Secretary of the Premier's Department in both NSW

and Victoria. He has had extensive experience in the

operation of government owned organisations and in

devising fundamental microeconomic reforms in the

energy, transport, infrastructure and agriculture sectors.

Anna Cronin Commissioner for Better Regulation Red Tape Commissioner, Government of Victoria

Anna Cronin is Victoria's first Commissioner for Better

Regulation, appointed by the Victorian Government in

2015. She has worked in executive and leadership roles in

Federal and State governments. Anna has considerable

experience in regulatory issues across many policy

areas, including in agricultural and mining regulatory

and approvals frameworks. She has also held a number

of board positions in the government and not for profit

sectors. She sits on the Advisory Board of the Melbourne

School of Government at the University of Melbourne.

Murli Viswanathan Associate Teaching Professor Carnegie Mellon University

Dr. Murli Viswanathan has been with Carnegie Mellon

University since 2007. As Associate Professor he lectures

and manages projects in Business Intelligence/Analytics,

Data Mining, Enterprise Architecture, JAVA, and IS for

Managers. Murli’s primary research interests include

machine learning for AI, ubiquitous healthcare, enterprise

architecture and philosophy of mind. He is a Senior

Member of the ACS and Accenture Subject Matter Expert

for Analytics. Prior to this he was computer science

faculty with University of Melbourne.

Julie Holmes Commissioner of State Taxation Government of South Australia

Julie is currently Acting Commissioner State Taxation

and has extensive experience in the public service

in the areas of public policy, fiscal management and

regulatory reform across the areas of Transport, Health

and Education. With 5 years of experience as the

regulator for vehicle registration and drivers licences in

South Australia and the past couple of years leading the

Simpler Regulation Unit in South Australia, Julie has a

wealth of knowledge and experience at the coalface to

share.

Andrew Lalor Assistant Secretary of Data and Digital Branch Department of the Prime Minister and Cabinet

Andrew is the Assistant Secretary, Data and Digital

Branch at the Department of the Prime Minister and

Cabinet; where he oversees whole of government data

policy and engagement, the Data Integration Partnership

for Australia and supports the Government’s digital

transformation agenda. Previously Andrew worked at the

Department of Industry, Innovation and Science where

he led the Data Management and Analytics Taskforce.

Andrew has also held senior roles relating to skills policy

and programs, aviation security, broadband nfrastructure

and innovation policy.

Dr Riaz Esmailzadeh is the Professor of Management

of Information Technology at CMU Australia. He has

been active in the ICT industry for more than 30 years

incapacities ranging from research engineer, research

manager, entrepreneur, educator, consultant and board

member. He has been employed by, or consulted for,

many organisation including Apple, Ericsson, Telstra,

Hitachi, Samsung, and Softbank. He has authored/

co-authored more than 50 peer reviewed articles

and three books on broadband telecommunications

technologies and management. Riaz received a PhD from

Keio University, Japan in 1994 and an MBA from IMD

Switzerland in 2002.

Riaz Esmailzadeh Professor, Management of Information Technology, Carnegie Mellon University

Tim O’Loughlin Professor of the Practice (Public Policy) Carnegie Mellon University

An academic at Carnegie Mellon University Australia

specializing in public policy courses covering public

finance, strategic planning, public policy analysis, public

private partnerships and policy analytics. Tim has held

several senior positions in both public and private

sectors, including five years as Chief Executive of the

South Australian Government’s Department of Transport

and Urban Planning. In his final role with the Government

as Commissioner for Renewable Energy, Tim led the

development of Australia’s first solar feed-in scheme.