Upload
others
View
81
Download
5
Embed Size (px)
Citation preview
Emotional
Intelligence
Self
Awareness
Self
Management
Social
Awareness
Relationship
Management
Identify your emotions and
understand your tendencies
Direct your behavior
constructively
Identify others’ emotions and
understand their feelings
Use knowledge of your and
others’ emotions to build positive
relationships
Your ability to…
Identify your own emotions as you are experiencing them
Understand your tendencies
What do you do well?
What motivates and satisfies you?
What people and situations push your buttons?
Spend time thinking through your emotions to identify the following:
Where did they come from?
Why are you having that emotion?
Peace Wealth Happiness Success Friendship/Relationships Fame Authenticity Influence Power Justice Faith/Hope Honesty Loyalty Integrity
Love Leadership Recognition/ Expertness Family/Community Truth Wisdom Status/Prestige Respect for Self Respect for Others Responsibility Courtesy Creativity Health Service Independence
Don’t judge your emotions
Take a bird’s eye view
Keep a journal
Your ability to…
Use awareness of your emotions to stay flexible and direct your behavior positively and constructively
What it is NOT…
Example 1 - skater v. mom
Example 2 - John McEnroe
Slow down—identify the emotion you are experiencing
Choose an appropriate behavior for the situation that will lead to a positive outcome for as many people as possible
Slow down and take 3 deep breaths.
Remind yourself: how you manage your emotions is your choice.
Reassess
and modify
behavior as
needed
Decide on
action(s) to
get there
Identify
your
desired
outcome
Make your goals public
Sleep on it
Talk to someone who isn’t emotionally invested
Your ability to…
Identify others’ emotions
Understand why they feel that way
Read through handout and identify voices for the following:
John McEnroe
Skater dude
Skater clip’s mom
Optional:
What voices are most prevalent in your own thinking?
What voices do you recognize in your coworkers?
Discussion questions:
What voices did you identify for John McEnroe, the skater dude, and the mom from the skater clip?
What strategies might they use to change their voice?
Optional:
Share the voices you identified for yourself and coworkers.
Discuss whether any of those voices need to change.
How might those changes happen?
Become an astute observer of people in all kinds of situations.
Clear the clutter when listening.
Shift your mindset to curiosity.
Allow yourself to see someone else’s perspective without judgment.
Your ability to…
Identify your emotions and those of others
Use that knowledge to build positive, productive relationships
The power of positive behavior
Self awareness
Self management
Social awareness
Identify a voice/thought pattern and write it on a sticky note.
Mingle with class and find someone who shares that voice.
Discuss the following:◦ What does this voice say to you?
◦ How can it interfere?
◦ What can you do to change its impact? (write those suggestions on the back of your sticky note)
Clear communication
Building bonds over the long term
Effective handling of conflict
What are you most frustrated about?
What are you most angry about?
What are you really worried about?
*When needed for each question, follow up with this phrase: “Say more about ____.”
Avoid giving mixed signals
Take feedback well
Acknowledge the other person’s feelings
Complement the person’s emotions or situation