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From “Made in China” to “Made by China”
(从“中国制造”到“中国创造”)
- Transforming Chinese Brands to a Global
Sensation
April 2015
1
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Why do we see so few Chinese brands in the west?
Eight pathways of taking Chinese brands to global
market
The importance of building a powerful brand strategy to
grow your business globally
Transcultural competence in transforming Chinese
brands into global brands (not included in today’s
presentation)
2
Our Key Topics Today
Why do we see so few
Chinese brands in the
west?
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Two global lists and two very different results
• The 2014 list included 95
Chinese companies (vs 89 in
2013)
• On Fortune Magazine’s Top
10 Largest Public Companies
in the World, China has 6
companies on the list, with
top 3 are all Chinese banks
• In the meantime, 128 US
companies listed, down from
132 in 2013
Fortune Magazine Top 500
World’s Largest
Corporations
• However, only one Chinese
brand is listed on the Interbrand
2014 top 100 list – Huawei
Technologies (#94)
• Top 5 global brands are Apple,
Google, Coca Cola, IBM and
Microsoft
Interbrand’s
Top 100 Global Brands
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
So what explains this gap?
1. Selling branded products to the developed world would require:
向发达国家销售品牌产品需要:
– Building a brand loyalty with consumer profitably - it is an expensive process
在消费者心目中中构建品牌形象——这是一个代价昂贵的过程
• Requires to build a sophisticated internal and external business system
需要建立一个精密配合的内部与外部的商务系统
• Conduct aggressive marketing campaigns to sell consumer products from an
unknown company
名不见经传的公司需要进行积极的市场营销活动来销售产品
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 6
As a Chinese brand expands into the North American market, the
first challenge is to build awareness and familiarity
Purchase
Familiarity
Consideration
Loyalty
Advo-
cacy
Awareness Who is this company?
• Xxx currently has little brand
awareness in the Canadian
market
What are they about?
• Consumers do not know what
makes the brand unique or
why they should consider
purchasing from them
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 7
Chinese brand global expansion roadmap
1. Market Assessment
2. Opportunity Identification
3. Develop Core Messages
4. Market Expansion Roadmap
5. Implementation and Execution
Phase 1 Phase 2
• How big is the
market opportunity
in xxx and what
would be the
potential
challenge?
(category,
competition,
consumer,
customer/channel,
company)
• What will be our
market entry
strategy?
• What will be our
overall vision?
• What will be our
operating model?
• What will be our
competitive
advantage in the
xxxx market?
• What is the
value
proposition,
brand DNA,
positioning and
communication
message?
• What will be the
key activities
required to focus
and invest in
achieving
company’s market
entry goal?
• What will be the
ROI of the market
entry plan?
• How do we
bring the
market entry
roadmap to
life? (sales
channels,
marketing, HR,
R&D, pricing,
social
responsibilities,
local
partnerships,
etc.)
市场考证 机会鉴定 品牌策略制定 行动方案制定 具体实施
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
So what explains this gap?
2. Selling branded products to the developed world would require:
向发达国家销售品牌产品需要:
– Confront perceptions of a country not known for quality with Western consumers
在西方消费者心目中,新兴市场国家的产品往往不代表质量的保证
• Acquire new competencies, capabilities 增进开拓发达市场所需的新能力
• Transform existing business models 改进现有的商业模式
• Asking new questions and seeking new information 询问新的问题,寻找创新方式
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Confronting Western Perception of “Made in China”
Note: LEVEL5 “China Country Brand” BrandCards research summary
Chinese products are usually in association of these words:
中国产品通常与以下词汇联系在一起
• Cheap 便宜
• Poor quality 质量差
• Untrustworthy 不值得购买
• Less sophisticated 做工粗糙
• Undesirable 不受欢迎
• Not innovative 无创新元素
• Unfriendly 不友好
• Communism 共产主义
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 10
Global country perceptions (spring 2014)
Question: Do you have a favorable view of China
Source: Pew Research Global Attitudes Project, http://www.pewglobal.org/database/indicator/24/
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 11
The World’s Factory
世界工厂
High growth to #2 economy
快速发展为世界新第二经济体
Olympics 奥林匹克运动会
Rise of urban elites 城市精英的崛起
Building boom 建设热潮
Foxconn/Apple 富士康/苹果
“Chinese Dream” 习近平的中国梦
Bo Xilai 薄熙来
Disasters: Sichuan, Wenzhou train灾害事故:四川地震,温州动车事故
Hygiene (SARS, H1N1, melamine,
some foods…) 卫生问题 (SARS, 甲型H1N1流感,三聚氰胺,食品安全)
Ai Weiwei, Lu Xiaobao 艾未未 ,卢小
宝
Deep mistrust (cyber-espionage)深深的不信任(网络间谍)
More aggressive foreign and military
policy 更加激进的外交与军事政策
China sets a path
中国特色之路
Rise of the Urban Consumer &
Western consumer brands
内地与西方消费品牌的崛起
Join WTO
加入世界贸易组织
Downplay revolution, highlight
nationalism
淡化革命色彩,强调名族主义
New superpower 新超级大国
Sweatshop factories
血汗工厂
Hong Kong handover
香港政权交接
West’s Recognition &
Admonishment
西方的认可与警示
Table tennis 乒乓球
Private enterprise allowed in
urban centres
允许民营企业进入城市中心
Deng Xiaoping’s
decentralization of power
邓小平主张权利去中心化
Tibet 西藏问题
Tiananmen Square massacre
天安门大屠杀
Period of Upheaval
剧变期
Nixon visits China
尼克松访华
Isolationism 孤立
One child policy 计划生育
Communism 共产主义
Gang of Four 四人帮
Cultural Revolution 文化大革命
Western perceptions of China over time Cultural
Revolution &
Gang of Four
文革及四人帮时期
(1966-1979)
Deng Xiaoping’s
Rule
邓小平掌权时期
(1980-1991)
Economic
Reform &
Urbanization
经济改革与城市化
(1992-2002)
Emerging
Superpower
新兴超级大国
(2003-Future)
(2003年以后)
Pre-Cultural
Revolution
文革前
(Before 1966)
(1966年以前)
The Middle Kingdom
未觉醒的巨龙
Exotic Land of Riches
丰饶的异域
Imperial courts
帝国王朝
Great Wall 长城
Chinese food 中华美食
Fabric and china
纺织品与瓷器
Inscrutability 难以预料
Peasants 小农社会
Coolies 苦力
Opium dens 鸦片馆
Note: LEVEL5 “China Country Brand” BrandCards research summary
Can the next Samsung come
from China?
“Although China has a large GDP, we do not have a brand like Coca-
Cola, Pepsi, or Carrefour. As entrepreneurs, we must solve this if we
wish to transform China from a strong country to a powerful one.
Brands are very important and we always wonder if we can have a
brand like Nike from China.”
“虽然中国有着庞大GDP,但是缺少一个像可口可乐,百事,或者家乐福一样的国际品牌。作为中国企业家,若是想将中国从一个大国转变为具有影响力的强国我们必须解决这个问题。品牌至关重要,我们总是在想中国是否能打造出一个像耐克这样有实力的国际品牌。”
Gu Jun Jie 顾俊业 (音译)
Vice President of Bright Foods 光明食品副主席
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Many Chinese companies have started the same transformation
that Japan and South Korea went though
• Building a global Chinese brand, one that is accepted by consumers in the developed
countries, is a matter of national pride
树立一个全球性的中国品牌,一个被发达国家消费者所认可的品牌,是一个关系名族自 豪感的话题
• The return of many young Chinese to the mainland is accelerating the push to brands
大批青年才俊回归中国大陆,推动了品牌的发展
• Branding philosophy and skills are slowly infusing Chinese firms
树立品牌的理念以及技巧也慢慢植入中国公司之中
• Some Chinese brands are no longer satisfied by either meeting domestic demand or
produce components for foreign brands, and have begun the process of transitioning to
global brands
一些中国品牌已经不再只满足于满足国内需求或为国外品牌生产配件,转而开始推进品 牌全球化的进程
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
• Chinese companies also benefit from greater government support and easier
access to low-cost capital
中国公司同时从更大力的政府支持中受益,更容易获得低成本的融资
• After many years of efforts, one may argue that the Chinese brands, such as
Galanz, Haier, Hisense, Huawei, Lenovo, Pearl River Piano, Shanghai Tang,
Tsingtao and ZTE, are already global brands, even if they are not top-of-mind
Western consumers
• 经过多年的努力,有些中国品牌,如格兰仕,海尔,海信,华为,联想,珠江钢琴,上海滩,以及中兴通讯,从某种意义上说已经成为了国际品牌,尽管可能不是西方消费者心目占据最高位的品牌
15
Many Chinese companies have started the same transformation
that Japan and South Korea went though
Therefore, the answer is absolutely “Yes”!
But how?
Eight pathways of taking
Chinese brands to global
market (中国品牌走向世界的八条可能途径)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
1.The Asian tortoise route
亚洲龟后来居上路线
Basic Principles 基本概念:
• To establish a beachhead in a Western country by selling a decent product for a very low
price to a niche market
通过以低价向潜在利益市场销售拳头产品,来抢滩西方国家市场
• Then, in an upward spiral of interlocking steps, to increase quality and to price the new
version slightly higher
然后,循序渐进地提升产品质量以及价格
• And so on, until the brand achieves dominant market presence across the entire
price/quality range
直至品牌在整个由价格以及质量知道的市场中脱颖而出
• Japanese companies pioneered this path to global brands, followed by Korean firms, and
now the Chinese companies are pursuing this route
日本公司是这条品牌全球化之路的先驱,韩国紧随其后,现在,中国正在这条路上探索
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Background 背景:
• Only 17 years ago, Haier was nearly bankrupt, a dilapidated factory only capable of producing
poor quality refrigerators.
17年前,海尔近乎破产,是个只能生产低质量冰箱的破旧工厂
• Haier’s global strategy started in 1995
海尔的国际化步伐起始于1995年
– First, via several joint venture with local white goods producers in Indonesia, the Philippines,
and Yugoslavia
一开始,与印度尼西亚,菲律宾和南斯拉夫的公司建立合资企业
– Then, entered the US and European market
随后, 进入了欧美市场
– Instead of the “easy way first” approach, Haier took the “hard way first”, to a truly global
brand
海尔从一开始就决定采取走上“艰难之路”,而不是”快速简单之路“,目的就是为了创建真正的中国国际品牌
– “If a country has no global brand, Haier is willing to be the pioneer”, proclaimed by Mr. Zhang
Ruimin (Chairman of Haier)
“如果中国还没有产生一个真正的国际品牌, 海尔愿意在这方面做个先驱者”,海尔集团董 事长张瑞敏说。
The Asian tortoise route 亚洲龟后来居上路线
Case Study: Haier 案例分析(海尔)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Global Strategy全球战略 – Picking an Entry Point 定位切入点
• Initially focus on a segment of the market that other white goods’
suppliers had overlooked – the dormitory refrigerator.
最初着眼于被其他白色家电供应商忽视的细分市场:小型宿舍冰箱
• Competitively priced at just over $100, Haier’s value-priced line of
compact fridges began available at U.S. retailer giants including
Wal-Mart, Lowe's, Best Buy, Home Depot, etc.
走高性价比路线的海尔冰箱售价仅为100美元出头,并开始在沃尔玛,劳氏,百思买,家得宝等大型美国零售商上架
The Asian tortoise route 亚洲龟后来居上路线
Case Study: Haier 案例分析(海尔)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Global Strategy全球战略 – Picking an Entry Point 定位切入点
• With this established in 1999, Haier moved quickly to also making
and selling affordable wine coolers, refrigerated beer keg
dispensers, washing machines, dryers, dishwashers, air
conditioners and eventually a sophisticated line of flat screen
televisions
1999年,海尔在宿舍冰箱这一头已经牢牢扎根,于是开始生产并销售平价冷酒器,冷藏啤酒桶柜, 洗衣机,烘干机,洗碗机,空调,以及品质稳定的平板电视上都迅速发展
The Asian tortoise route 亚洲龟后来居上路线
Case Study: Haier 案例分析(海尔)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Global Strategy – Locally Designed, Locally Made and Locally Sold
全球化战略—本地设计,本地生产,本地销售
• Enables Haier to acquire the latest market information and
understand changes in local consumer demands
使得海尔可以获得最新的市场信息,了解本地市场消费需求的变化
• Sets up its design center in LA, manufacturing base in South
Carolina and marketing headquarters in New York
在洛杉矶设立设计中心,北卡罗林纳设立工厂,纽约设立营销总部 – Produces suitable products for local markets 生产符合本地市场需求的产品
– Provides consumers with better service 为消费者提供更好的服务
– Manufactures locally and rapidly respond to the market demand 本地制造,迅速对市场需求做出反应
• Localized marketing promotions 本地化市场营销 – The US advertising slogan was “What the World Comes Home To” 海尔美国广告语“世界入我家”
– The European slogan was “Haier and Higher” 海尔欧洲广告语“海尔越来越高”
The Asian tortoise route 亚洲龟后来居上路线
Case Study: Haier 案例分析(海尔)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Global Strategy全球战略 – Being Flexible and Innovative 灵活创新
• The ability to differentiate the brand with innovative products and
with niche products in much larger product categories
在更大的产品类目中,以创新的产品和定向销售的产品来差异化品牌
• Leverages its flexible and less costly Chinese manufacturing
capacity to produce a wide range of goods in smaller production
runs, customized to meet specific needs
利用灵活性以及较低的中国制造成本来广泛生产小规模,定制化的
商品来满足消费者的特别需求
The Asian tortoise route 亚洲龟后来居上路线
Case Study: Haier 案例分析(海尔)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Global Strategy全球战略 – Build Mainstream Global Brand Strategy
树立主流市场的全球品牌战略
• Haier’s global brand strategy - “Go Out, Go Into, Go Up”
海尔的品牌全球化战略—“走出去,走进去,走上去”
• Adopts “dual-brand strategy”
接受双品牌
– Develop the “Casarte” brand, a line of high end refrigerators
发展海尔旗下的高端家电以及厨电品牌“卡萨帝”
– Haier still serves the mass market
而海尔则继续一日既往服务大众消费市场
The Asian tortoise route 亚洲龟后来居上路线
Case Study: Haier 案例分析(海尔)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Global Strategy全球战略 – Build Mainstream Global Brand Strategy
树立主流市场的全球品牌战略
• Spending the marketing budget smarter
营销预算更精明
– Leverage packaging, social media and trade advertising
充分利用包装,社交媒体,以及商业广告
The Asian tortoise route 亚洲龟后来居上路线
Case Study: Haier 案例分析(海尔)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Achievements 成就:
• Haier has become the global leader in home appliances, with 7.8% global market
share
海尔已经成为了家电业的全球领航者,拥有全球7.8%的市场份额
• In 2012, Haier generated profits of around $1 billion on sales exceeding $2.5 billion.
Overseas accounted for 25%
2012年,海尔的销售额超过25亿美元,从中获利10亿美元。其中,海外销售占25%
• “Business Week” has recognized it among the 50 most innovative companies in the
world
《商业周刊》认可海尔为全球50大最具创新公司之一
• Achieving such international recognition and financial growth in less than 20 years
makes Haier, for the moment, one of the most successful global consumer brands to
emerge from China
在不到20年的时间里实现了国际认可与财务增长双成果,就目前而言,海尔已经成为 从中国走出的最成功的全球消费品牌
The Asian tortoise route 亚洲龟后来居上路线
Case Study: Haier 案例分析(海尔)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
2. The business to consumer route
凭借B2B优势进军B2C市场
Basic Principles 基本概念:
• To move from industrial to consumer markets requires changes in their business
models
从工业市场向消费市场的转型,需要商业模式的变化
• Contract manufacturers must learn to market consumer products, not just make them
and deal with the challenges of the transitions needed to become a consumer brand
制造商必须了解什么是消费者市场需求的产品,仅仅从表面上去对付转型的挑战是远远不够的
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
The business to consumer route凭借B2B优势进军B2C市场路线
Different global footprints – 走向全球化的不同足迹
Capabilities 能力
Capital 资本
• Investments 投资
• Financial Strength 财力
• Profit Margins 利润空间
• Marketing &
branding
市场营销 & 品牌推广
• Consumer Insights
消费者洞察力
• Distribution &
Service
分布 & 服务
• Innovation & Design
创新 & 设计
• Global Management
全球化管理
Contract
manufacturer
合约制造商
Products go global
产品全球化
Global B2B Player
全球 B2B 业务参与者
People go global
人力全球化
Assets go global
资本全球化
Brands go global
品牌全球化
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
3. The emigrant route
移民路线
Basic Principles 基本概念:
• To tap into the unprecedented cross-border flows of people living outside
their country of origin
介入前所未有的移民潮
• Many immigrants retain some brand preferences and consumption
patterns, which creates opportunities for home brand to be introduced to
abroad
许多移民在新的国家仍然保留了对某种品牌的偏好与消费习惯,使得本土品牌有机会在海外打开市场
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Basic Principles 基本概念:
• To expand rapidly and aggressively into Western markets by serially
acquiring critical assets from mature Western multinationals in those
territories
通过收购成熟的西方跨国公司的关键资产,从而在西方市场快速且积激进地扩张
• The acquiring firm must decide whether to retain each acquisition as a
separate brand in its portfolio or to merge its homegrown brand and its
acquisition into a single brand
收购的公司必须决定是保留收购品牌还是合并收购品牌
4. The brand acquisition route
品牌收购路线:购买西方跨国公司的全球品牌
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
• If we retain the acquired brand in our brand portfolio (e.g. Land Rover and Volvo),
we must:
如果继续使用被收购的品牌(如沃尔沃),应该怎样处理品牌间的关系
– Develop a sound strategy to grow the acquired brand and to coordinate its
operations with indigenous brands without blurring their distinctive positions
在保持现有品牌与被收购品牌各自特征的前提下,制定完善的策略以促进被收
购品牌的继续发展以及协调与本土品牌间的运作
– Establish guidelines for keeping the two brands in distinct positions so that they
reach different segments rather than cannibalize each other
建立指导方针,保持两个品牌的不同定位,从而服务于不同的细分市场,而不
是让两个品牌互相竞争
– Identify and drive operational synergies, so as not duplicate costs across the
value network
明确并促进运作上的协同合作,避免价值链构建中的成本重叠
The brand acquisition route 品牌收购路线
Key factors for brand retention: 保留收购品牌的主要因素
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
• If we merge the acquired brand with the existing brands, we must:
如果将收购来的品牌并入到现有的品牌旗下,需要
– Decide which brand to delete (the acquired brand or our indigenous
brand)
决定弃用哪个品牌(被收购品牌还是原有品牌)
– Manage the brand migration process without losing the deleted brand’s
existing customers
谨慎管理品牌迁移过程,避免失去弃用品牌的现有客户
– Implement a three-part process, “maintain, link, build”
实施三步走:维持,对接,构建
The brand acquisition route 品牌收购路线
Key factors for brand merger: 合并收购品牌的主要因素
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
The brand acquisition route 品牌收购路线
Case Study: Lenovo 案例分析:联想
2005 2006 2007
Maintain
维持
Link
对接
Build
构建
Leverage IBM
brand to
maintain sales
momentum
利用IBM的品牌效应来保证销售
势头
Emphasize
ThinkPad brand
and initiate link
to Lenovo
强调ThinkPad品
牌,并将消费导向与舆论引至联
想品牌
Build Lenovo
and Think Pad
brands and
move away
from IBM
构建并强化联想与ThinkPad的品牌,淡化IBM
Lenovo IBM ThinkPad migration
联想的ThinkPad转型道路
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Basic Principles 基本概念:
• To use various marketing strategies to alter consumer perceptions and
overcome negative associations with the country origin
利用不同的营销策略来改变消费者的固有观念,并且克服源于国家
的负面联系
• Companies and governments can also join forces and launch national or
regional branding campaigns
同时,公司与政府可以联合起来,提升国家或地区品牌的竞争力
5. The positive campaign route
正面的市场推广路线
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
The positive campaign route
Case Study: Ospop (One Small Point of Pride)
Ospop, the Chinese footwear maker, combines humor and foreign beliefs about the poor
working conditions in China. On the opening page of its website, Ospop presents a very
different China:
“China is a nation of industrious, optimistic people creating opportunities for themselves
and for their future. Here in the Middle Kingdom and all across the globe, people rise
each morning and leave home ready to put in a good day’s work for a fair wage. Proudly
Made in China!”
奥斯本,中国一家国际时尚鞋类公司, 把幽默与外国人对中国工作条件评价较差有机结合起来,在其网站首页,奥斯本描述了一个非常不同的中国:
“中国是一个勤劳,乐观的民族,不断为自己的现在与未来创造机会。在这泱泱大国以及全世界各地,人们每天起床,离开家中,就是为了好好工作挣一份应得的工资。 为中国制造而骄傲!”
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Basic Principles 基本概念:
• In a particular product category, one country may elicit unique positive associations
from Western consumers
对于某些特定产品,西方消费者会将其与某些国家联想在一起
– China: Silk 中国:丝绸
– India: Yoga 印度:瑜伽
– Brazil: beach culture 巴西:海滩文化
• The key is to position the emerging market brand on these specific positive attributes,
thereby turning its country of origin into an advantage
关键是利用这些有利的属性来定位这些新兴市场的品牌,从而将原产国标签转化为优势
6. The cultural resource route
文化资源路线
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Basic Principles 基本概念:
• To brand a natural resource in a sequence of four interlocking steps
品牌化自然资源的四大环环相扣的步骤
– Defined geographical region 明确地理区域
– Production specification 确定产品规格
– Authentication 认证
– International branding 品牌国际化
• These four steps guide the transition from an undifferentiated natural resource to a
value added global brand
这四个步骤 可以将一个无差异化竞争力的自然资源转变成有附加值的全球品牌
7. The natural resources route
自然资源路线
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Basic Principles 基本概念:
• To secure substantial help from the state, either directly (e.g. subsidies) or
indirectly (e.g. preferential treatment, barriers to entry for competitors)
确保可以得到国家支持的实质帮助,包括直接帮助(如补贴)及间接帮助(如优惠待遇,竞争壁垒)
• These resources and protection are utilized to win domestically and then to
expand subsequently into international markets
这些资源与保护政策可以帮助公司在国内竞争中获胜,然后进军国际市场
8. The national champion route
全国冠军路线
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
1. The Asian Tortoise route 亚洲龟后来居上路线
– Migrating to higher quality and brand premium 逐渐成为优质品牌
2. The business to consumer route 从企业到用户的路线
– Leveraging B2B strengths in B2C markets 凭借B2B优势进军B2C市场
3. The emigrant route 移民路线
– Following emigrants into the world 跟随移民进入世界市场
4. The brand acquisition route 品牌收购路线
– buying global brands from Western multinationals 购买西方跨国公司的全球品牌
5. The positive campaign route 正面的市场推广路线
– Overcoming negative country of origin associations 克服原产国的负面形象
6. The cultural resource route 文化资源路线
– Positioning on positive cultural myths 植根于本国文化中的积极元素
7. The natural resources route 自然资源路线
– Branding commodities in four steps 原材料品牌化四步走
8. The national champion route 全国冠军路线
– Leveraging strong support from the state 利用来自国家的大力支持
– Leveraging strong support from the state
The Eight pathways
八条途径
Building a powerful brand
strategy to grow your business
globally
40
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 41
You brand is your business system
A company’s brand is
more than what a
customer can see
The brand is the all-
encompassing ‘DNA’
that forms the basis for
activities throughout
the company
Name
Advertising Logo
Product-services Environment
Brand Identity
Culture
Systems & Structure Core Processes
Quality Control
Internal communications
Financing Terms
Customers
Employee Training
Knowledge Management
HR
Recruitment
IT
Packaging
Price
Sales Finance Operations
Company Assets
Product Development
PR
Supply Chain
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 42
We define a brand as:
The Value of a Promise Consistently Kept
• Balance Sheet
• P&L
• Reputation
• Provocative Insight
• Relevant
• Unique
• Engaging
• Culture
• Quality Control
• Defining Competencies
• Systems & Structure
• Core Processes
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Why brand?
43
Cash
flo
w
Future
Risk
Profit
Growth Accelerating Cashflows • Faster Market Penetration
• Partnership Marketing
• Licensing/Brand Extension
Reducing Uncertainty • Corporate/Brand Reputation
• Lower Churn
• Higher Acquisition Rates
Enhancing Cashflows • Sustainable Price Premiums
• Higher Volumes
• Cross Selling
Long Term Value Creation • Customer/Consumer Loyalty
• Brand Asset Values
Sustainability
Source: Brand Finance plc
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
How brands impact business value
44
Brand
Reputation
STAKEHOLDER
PERCEPTION
STAKEHOLDER
BEHAVIOUR FINANCIAL
IMPACT
SHAREHOLDER
VALUE
Customers
−individuals, businesses
• Pay price premium
• More loyal / Buy more
Revenues
Risk
Suppliers/Partners
−Businesses/asset owners
• Lower prices
• Better terms
• Willingness to partner
(more opportunities)
Costs
Revenues
Employees
−Former, current and potential
• Better retention
• Lower salary
expectations
• Better qualified
candidates
Costs
Productivity
Shareholders/Bankers
−Individual and institutional
• Higher PE ratio
• Lower volatility
• Lower borrowing costs
• Better repayment
conditions
Costs
Risk
Other Stakeholders
−Government, media,
opinion formers,
academics, public,
environmentalists
• Higher PE ratio
• Lower volatility
• Lower borrowing costs
• Better repayment
• conditions
Costs
Risk
Brand Impact on Business Value
Source: Brand Finance plc
7X
Roadmap of Building a
Powerful Brand Strategy
45
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 46
Chinese brand global expansion roadmap
1. Market Assessment
2. Opportunity Identification
3. Market Expansion
Business Case Development
4. Market Expansion Roadmap
5. Implementation and Execution
Phase 1 Phase 2
• How big is the
market opportunity
in xxx and what
would be the
potential
challenge?
(category,
competition,
consumer,
customer/channel,
company)
• What will be our
market entry
strategy?
• What will be our
overall vision?
• What will be our
operating model?
• What will be our
competitive
advantage in the
xxxx market?
• What is the
value
proposition,
brand DNA,
positioning and
communication
message?
• What will be the
key activities
required to focus
and invest in
achieving
company’s market
entry goal?
• What will be the
ROI of the market
entry plan?
• How do we
bring the
market entry
roadmap to
life? (sales
channels,
marketing, HR,
R&D, pricing,
social
responsibilities,
local
partnerships,
etc.)
市场考证 机会鉴定 品牌策略制定 行动方案制定 具体实施
Assess the Market Landscape
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 48
Chinese brand global expansion roadmap
1. Assess the Market Landscape
2. Define Market Entry
Strategy
3. Develop Core Messages
4. Develop Market Entry Action Plan
5. Implement/ Execute
Phase 1 Phase 2
• How big is the
market opportunity
in xxx and what
would be the
potential
challenge?
(category,
competition,
consumer,
customer/channel,
company)
• What will be our
market entry
strategy?
• What will be our
overall vision?
• What will be our
operating model?
• What will be our
competitive
advantage in the
xxxx market?
• What is the
value
proposition,
brand DNA,
positioning and
communication
message?
• What will be the
key activities
required to focus
and invest in
achieving
company’s market
entry goal?
• What will be the
ROI of the market
entry plan?
• How do we
bring the
market entry
roadmap to
life? (sales
channels,
marketing, HR,
R&D, pricing,
social
responsibilities,
local
partnerships,
etc.)
市场考证 机会鉴定 品牌策略制定 行动方案制定 具体实施
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 49
Market assessment approach
• In depth review of the brand, competitive environment and emerging trends in the marketplace
• Organizes assessments, insights and specific implications for the brand strategy
• Identifies the major challenge/opportunity facing the brand
• Uncovers leverage, points of conflict with the brand
Market Momentum
Identification of market trends,
competitive threats, and strategic
opportunities that shape the
competitive landscape and
opportunities to define unique value
Demand Insights
Consumer purchase
behavior, motivators and
segmentation that reveal
reasons for trial,
preference, purchase and
loyalty
Brand Capabilities
Past and present brand
perceptions, attitudes and
capabilities that shape
brand relationship and
ambition
Company
Customer/
Channel
Competition Category
Consumer
5 C’s
Define Market Entry
Strategy
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 51
Chinese brand global expansion roadmap
1. Assess the Market Landscape
2. Define Market Entry
Strategy
3. Develop Core Messages
4. Develop Market Entry Action Plan
5. Implement/ Execute
Phase 1 Phase 2
• How big is the
market opportunity
in xxx and what
would be the
potential
challenge?
(category,
competition,
consumer,
customer/channel,
company)
• What will be our
market entry
strategy?
• What will be our
overall vision?
• What will be our
operating model?
• What will be our
competitive
advantage in the
xxxx market?
• What is the
value
proposition,
brand DNA,
positioning and
communication
message?
• What will be the
key activities
required to focus
and invest in
achieving
company’s market
entry goal?
• What will be the
ROI of the market
entry plan?
• How do we
bring the
market entry
roadmap to
life? (sales
channels,
marketing, HR,
R&D, pricing,
social
responsibilities,
local
partnerships,
etc.)
市场考证 机会鉴定 品牌策略制定 行动方案制定 具体实施
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Market entry strategic framework
- What will be our vision of our global expansion
Market Entry Guiding Principle
Value Operating Model
– What Are We Going to Focus First
Competency Model
- What Are Our Competitive Advantages
+
+
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Value discipline model
53
Product
Leadership
Operational
Excellence
Customer
Intimacy
Most innovative programs & services; creative,
unique, inspiring
Most flexible to meet
individual needs;
Customized, special, deep
relationships
World-class performance
Industry performance
Impaired performance
Highest level of
efficiency in
product delivery;
reliable, consistent
and easy
Develop Core Brand
Strategy Elements
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 55
Chinese brand global expansion roadmap
1. Assess the Market Landscape
2. Define Market Entry
Strategy
3. Develop Core Messages
4. Develop Market Entry Action Plan
5. Implement/ Execute
Phase 1 Phase 2
• How big is the
market opportunity
in xxx and what
would be the
potential
challenge?
(category,
competition,
consumer,
customer/channel,
company)
• What will be our
market entry
strategy?
• What will be our
overall vision?
• What will be our
operating model?
• What will be our
competitive
advantage in the
xxxx market?
• What is the
value
proposition,
brand DNA,
positioning and
communication
message?
• What will be the
key activities
required to focus
and invest in
achieving
company’s market
entry goal?
• What will be the
ROI of the market
entry plan?
• How do we
bring the
market entry
roadmap to
life? (sales
channels,
marketing, HR,
R&D, pricing,
social
responsibilities,
local
partnerships,
etc.)
市场考证 机会鉴定 品牌策略制定 行动方案制定 具体实施
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Note: For sample purposes only, this is not actual data.
52%48%
Cognitive
Emotional Response
+ Brand Personality
What are the drivers of brand choice? Rational vs.
Emotional decision making
56
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Key elements of developing communication foundation
57
WHAT
is at the heart of my
brand?
Brand DNA
is the most succinct
definition of the
brand; a single
thought to capture its
promise
Bran
d
DNA
WHY
would customers use
us?
Customer Value
Proposition
defines the functional,
emotional, and self-
expressive benefits
that provide value
and ultimately drive
purchase intent
HOW
do I deliver on that
consistently?
Brand Positioning
is an internal tool
used to clarify and
communicate the
brand’s point of
difference to the
target audience
Brand DNA Customer Value
Proposition
Brand Positioning
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 58
How a brand is positioned in the minds of
consumers
PRODUCT/SERVICE
(What you sell)
PERSONALITY
(Who you are) EXPERIENCE
(What’s the experience)
PROCESS
(How you do it)
PURPOSE
(Why you do it)
INFRASTRUCTURE
(What you have)
More
Rational
More
Emotional
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY 59
Example: Canadian brand positioning – owning
a piece of mind
PRODUCT/SERVICE
(What you sell)
PERSONALITY
(Who you are)
EXPERIENCE
(What’s the experience)
PROCESS
(How you do it)
PURPOSE
(Why you do it)
INFRASTRUCTURE
(What you have)
© LEVEL5 STRATEGY GROUP™ 2015 CONFIDENTIAL - DO NOT COPY
Thank you!
谢谢!
Q&A
问题解答
60
This report is solely for the use of client personnel. No part of it may be
circulated, quoted, or reproduced for distribution outside the client
organization without prior written approval from LEVEL5 Strategy Group™.
© LEVEL5 Strategy Group™ 2015
61