From Hire to Fire - Keys to Creatinga Dream Team

Peter Dods President Easy Music Investments Inc.

As retailers, we have learned to discount ….

DON’T DISCOUNT YOUR STAFF!! Nothing will determine your success in this business more than how you choose and retain great employees.

Snagajob: Employees determine 90 percent of a company’s profitability, so cutting back on the number of sub-par employees you hire is the discount to be making.

Hiring Process Winter NAMM 2012 Notes:

https://docs.google.com/document/d/1NojMeZAti7r1LjhznIhw2YUwUylmVDOxzNHjqn-j2qI/edit

So….that is the hiring/choosing part covered before….

Email me: admin@easymusiccenter.com for the link…

1. Indoctrination2. Development3. Review Process4. C list…5. Firing process6. Having fun yet?

The Plan…

1. What a good employee is2. What a great employee is3. Self Reliance4. Harmony5. Engaged Vs. Disengaged Behavior6. Housekeeping: Health care protocol etc…

Indoctrination

1. Development from the top down…Vision?2. Training3. Mt. View Luthier School4. Books5. 20 Min Edu6. You got enough rope yet?7. NAMM show

Development

Review Process

1. Probationary Peer Review2. Ongoing reviews3. The game as a review – What is your

game?4. Promotions

C List

1. Engaged Vs. Disengaged Employees 2. Tracking and continually reviewing

amongst management3. Employee is well aware they are on

this list4. Determining C list protocol

Firing process

1. DOCUMENT AND SIGN!!! ALWAYS!!!2. Have employee files3. The steps towards a contract4. The CONTRACT5. Saying goodbye

Having fun yet?

1. Your sales floor is a window to your world2. Vibe is everything (story from WNAMM

2012)…’How do I hire good people?”

It is pretty simple. Customers buy when they are happy. Employees have the best chance of making the customer happy if they are also happy. If your vibe is right, you will attract the right people and retain them. Check me out at WNAMM 2013. I will be doing a session on creating the right Vibe.