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1 Bureau of Nutrition & Physical Activity | 321 E. 12 th St. | Des Moines, IA 50319 1.800.532.1579 [email protected] Week ending January 18, 2019 | Issue 408 Welcome Back Charles! Charles Lorinser will be returning to the State WIC office on January 25 after being out for an extended period of time due to military leave. Charles is one of the nutrition consultants at the State office. Please give him a warm welcome back! WIC Thank you of the Week “When my youngest was on formula, WIC was a huge help, and they didn’t pass any judgment when I was unable to continue breastfeeding.” WIC participant Participant Centered Services Take note of where your focus is, is it on your laptop or on your participant? Customer Service Smile! From the WIC Policy and Procedure Manual Services 300.10 Contact Agency Personnel Training Additional Required Training - Continued The following training modules are required and can be completed on the Prepare Iowa Learning Management System (PILMS). The table below lists the required training topic, who needs to receive the training, and when the training should be provided. Completion of the training module will need to be recorded on the employee’s Training and Education Record. Topic Who When Notes Hemoglobin Screening: Data Collection, Assessment and Implications CPAs At the time of hire, and Every two years thereafter The completion of this module is also Friday Facts

Friday Facts - Iowa€¦ · Customer Service Smile! From the WIC Policy and Procedure Manual ... 3/26/19 Operation Threshold Angela Becker 319-292-1829 . 4 2019 Core Training Dates

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Page 1: Friday Facts - Iowa€¦ · Customer Service Smile! From the WIC Policy and Procedure Manual ... 3/26/19 Operation Threshold Angela Becker 319-292-1829 . 4 2019 Core Training Dates

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Bureau of Nutrition & Physical Activity | 321 E. 12th St. | Des Moines, IA 50319 1.800.532.1579

[email protected] Week ending January 18, 2019 | Issue 408

Welcome Back Charles!

Charles Lorinser will be returning to the State WIC office on January 25 after being out for an extended period of time due to military leave. Charles is one of the nutrition consultants at the State office. Please give him a warm welcome back!

WIC Thank you of the Week

“When my youngest was on formula, WIC was a huge help, and they didn’t pass any judgment when I was unable to continue breastfeeding.” — WIC participant Participant Centered Services Take note of where your focus is, is it on your laptop or on your participant?

Customer Service

Smile!

From the WIC Policy and Procedure Manual – Services 300.10 Contact Agency Personnel Training Additional Required Training - Continued The following training modules are required and can be completed on the Prepare Iowa Learning Management System (PILMS). The table below lists the required training topic, who needs to receive the training, and when the training should be provided. Completion of the training module will need to be recorded on the employee’s Training and Education Record.

Topic Who When Notes

Hemoglobin Screening: Data Collection, Assessment and Implications

CPAs At the time of hire, and

Every two years thereafter

The completion of this module is also

Friday Facts

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required for NETC

Recognizing Cultural Influences on Food Beliefs and Practices

CPAs Within the first year of hire

Cross-Cultural Communication and Nutrition Assessment

CPAs Within the first year of hire

All staff using the WIC data system shall complete the “Securing the Human” security

awareness training annually. Record information on each employee’s Training and Education Record after completion of

these training events. There are additional trainings that are required before attending the NETC (found on the

NETC Homework Checklists), for some of the core training workshops, and for local agency WIC Coordinators. See the specific sections in this policy regarding these required trainings.

Fiscal Integrity 200.438 Entertainment costs. Costs of entertainment, including amusement, diversion, and social activities and any associated costs are unallowable, except where specific costs that might otherwise be considered entertainment have a programmatic purpose and are authorized either in the approved budget for the Federal award or with prior written approval of the Federal awarding agency.

Note: Examples of unallowable costs include WIC employee celebrations i.e., costs associated with anniversary or retirement.

The 5-2-1-0 Feature provides resources, social media posts and

activities to celebrate Healthy Choices

Count each month

** Click on the picture to read this month's feature on how to put Health Choices Count into action!

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Available Formula

Your input can shape the nation's health i mpr ovement plan

POSITION OPENING

WIC Director

Operation Threshold is accepting applications for the position of Director of the Women’s, Infant’s, and Children’s Nutrition Program (WIC). This is a full time position eligible for full agency benefits. This position manages WIC services and staff in the 6 counties served from our Waterloo office. Qualified candidates will have a BA/BS in Dietetics, Nutrition, Nursing, or health related field or be a licensed Registered Nurse (RN) with 5 years of public health experience. Dietitians must be licensed by the Iowa Board of Dietetics. Must have 3 years supervisory/program admin. exp., excellent communication skills - WIC experience is preferred. Must have ability to develop positive relationships with a variety of people including community and health professionals. Submit cover letter and resume: Human Resources, Operation Threshold, PO Box 4120, Waterloo, IA 50704 or email to [email protected] EOE. Position will remain open until filled.

Your input can shape the nation's health i mpr ovement plan

Meetings, Trainings & Webinars:

January 2019 Contractor's Webinar WIC Coordinators, mark your calendars! The January Contractor's Webinar is scheduled for Wednesday, January 30 from 9:00-12:00. In order to best meet your needs, we want input on discussion topics. This is YOUR meeting, so we want to address your questions, concerns, and successes! Please contact your nutrition consultant with topics to be added to the agenda as soon as possible.

Name of Formula:

Quantity: Exp. Date: Agency: Contact:

Elecare Jr. 1 can

11 cans

10/1/19

1/1/20

VNA-Elkader Theresa Eberhardt

563-245-1145 or

563-329-0094

Beneprotein unflavored

powder

1 8oz

container 3/26/19 Operation Threshold Angela Becker

319-292-1829

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2019 Core Training Dates March 27, 2019 Maternal Core Training March 28, 2019 Breastfeeding Core Training August 29, 2019 Infant/Child Core Training October 29, 2019 Communication and Rapport Core Training All trainings will be held at: DMACC Center for Career & Professional Development at Southridge 1111 E Army Post Rd, Suite 2004, Des Moines, IA 50315

NETC 2019 Training Dates

January:

NETC webinar (Support Staff) – January 24, from 8:30-11:30 (Connie and Nicole)

March:

NETC webinar (All new staff) – March 14, from 8:30-11:30 (Nicole and Nikki)

NETC webinar (Health Professional) – March 21, from 8:30-11:30 (Caryn and Charles)

NETC webinar (Support Staff) – March 28, from 8:30-11:30 (Connie and Caryn)

May:

NETC webinar (All new staff) – May 9, from 8:30-11:30 (Nikki and Charles)

NETC webinar (Health Professional) – May 23, from 8:30-11:30 (Nicole and Caryn)**

NETC webinar (Support Staff) – May 30, from 8:30-11:30 (Connie and Charles)**

July:

NETC webinar (All new staff) – July 10, from 8:30-11:30 (Nicole and Caryn)**

NETC webinar (Health Professional) – July 18, from 8:30-11:30 (Charles and Nicole)

NETC webinar (Support Staff) – July 25, from 8:30-11:30 (Connie and Nikki)

September:

NETC webinar (All new staff) – September 12, from 8:30-11:30 (Nikki and Caryn)

NETC webinar (Health Professional) – September 19, from 8:30-11:30 (Charles and Nicole)

NETC webinar (Support Staff) – September 26, from 8:30-11:30 (Connie and Caryn)

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All webinar’s will take place in Room 479

November:

NETC webinar (All new staff) – November 14, from 8:30-11:30 (Nikki and Caryn)

NETC webinar (Health Professional)–November 20, from 8:30-11:30 (Nicole and Charles)**

NETC webinar (Support Staff) – November 21, from 8:30-11:30 (Connie and Nicole)**

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Non Discrimination Statement In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) Mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410;

(2) Fax: (202) 690-7442; or (3) Email: [email protected]. This institution is an equal opportunity provider.