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fresh ideas .... new solutions BEAR Solutions is an Australian manufacturer and developer of card and account based financial payment solutions. The company's head office is located in Sydney Australia. BEAR has distributors, support agents and development partners in Australia, Canada, Switzerland, Malaysia, Singapore and New Zealand. The company currently employs over 30 staff, dedicated to the delivery of efficient card and account based systems and services. The two company's financial positions are healthy and growing at a strong rate in line with emerging opportunities. This growth is expected to continue as government departments and financially aware corporations seek facilities managed and cost neutral solutions for the provision of high technology based services. The global trend towards multi-application smart cards and internet supported cash-less payments, particularly in the areas of Banking, Electronic Commerce, Telecommunication, Transport and Vending provides ACS & BEAR Solutions ongoing opportunities for growth. Company Profiles Company Profiles

Fresh ideas.... new solutions BEAR Solutions is an Australian manufacturer and developer of card and account based financial payment solutions. The company's

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fresh ideas .... new solutions

BEAR Solutions is an Australian manufacturer and developer of card and account based financial payment solutions. The company's head office is located in Sydney Australia. BEAR has distributors, support agents and development partners in Australia, Canada, Switzerland, Malaysia, Singapore and New Zealand. The company currently employs over 30 staff, dedicated to the delivery of efficient card and account based systems and services.

The two company's financial positions are healthy and growing at a strong rate in line with emerging opportunities. This growth is expected to continue as government departments and financially aware corporations seek facilities managed and cost neutral solutions for the provision of high technology based services. The global trend towards multi-application smart cards and internet supported cash-less payments, particularly in the areas of Banking, Electronic Commerce, Telecommunication, Transport and Vending provides ACS & BEAR Solutions ongoing opportunities for growth.

Company ProfilesCompany Profiles

fresh ideas .... new solutions

fresh ideas .... new solutions

Graphical Overview

• Microsoft Access

• MSDE

• Microsoft SQL Server

• MySQL

User Information

User Accounts

Terminal Information

Cms/ip Host Application

The application acts as a translator between terminals and the cms/ip Database

Cms/ip Remote Application

The application provides a Remote Management tool for On-site operators. Administrators can check card

balances, debit/credit funds, and perform basic account management tasks.

Cms/ip Reload Devices

Cash, EFTPOS, or Over-the-Counter Reload Options

Copier, Printing, and POS Terminals

Various terminals communicate with the database via the Host application.

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Example of a Session.

The cms/ip Database

The cms/ip Host

Any one of the number of cms/ip Terminals, Recharge Facilities, or

Management ConsolesStep 1.Step 1.

A user swipes their card or enters theirPIN number at the terminal, recharge, orremote management terminal.

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The cms/ip Database

The cms/ip Host

Any one of the number of cms/ip Terminals, Recharge Facilities, or

Management ConsolesStep 2.Step 2.

The terminal communicates with the cms/ip Host, passing identification details and PIN number (if applicable).

Example of a Session.

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Example of a Session.

The cms/ip Database

The cms/ip Host

Any one of the number of cms/ip Terminals, Recharge Facilities, or

Management ConsolesStep 3.Step 3.

The cms/ip Host in turn communicates with the Database to determine what access is available to accounts and their balances.

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Example of a Session.

The cms/ip Database

The cms/ip Host

Any one of the number of cms/ip Terminals, Recharge Facilities, or

Management ConsolesStep 4.Step 4.

The process is reversed, with the account information being passed back to the terminal and access to funds or ePurse provided. Balances are updated at the conclusion of the session.

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Multiple Accounts.A user may have access to up to ten (10) accounts. The accounts may be personal or shared amongst other users.

Mike’s AccountHelene’s Account

Shared Account

Helene

Mike

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Administering Users & Accounts.The cms/ip software suite includes a powerful administration application that allows an authorised administrator to modify users, terminals, or any device connected to the cms/ip system.

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Adding Users. Adding users is accomplished through the use of Wizards. Some examples are shown below.

Personal details can be recorded against a user. If a card is lost or PIN forgotten, an alternate card or number can be issued with proof of identification.

Existing cards can be used. Alternatively cards can be purchased from the dispensers and cms/ip assign the next sequential number. Each user has an expiry date.

New accounts are created automatically. They also have an expiry date. This date is independent of the user as many users could have access to this account.

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Account Management.The user interface is extremely easy to use. It contains a variety of tabs for ease of navigation.

Resetting a user’s PIN is a single button click.

Assigning a new card is a simple click and swipe of the new card.

An individual’s accounts are displayed on a single screen. Additional accounts may be attached, existing ones detached, and balances modified all from a single screen.

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Configuring Terminals.The same set of wizards and user interface is used for all terminals. Cms/ip allows central configuration of all terminals. Grouping of like terminals means global settings can be applied to multiple units at once.

Users may or may not be required to enter PINs, make account selections, or be provided with a small allocation of funds in the event of a network outage.

Terminals may be configured to provide access to different accounts during various days and times. This feature may be used to make use of an underutilised machine for other users or restrict access to work hours.

Currently up to eight (8) individual price lines may be

charged. Discounts can be applied based upon your group

membership.

Access to machines may also be limited based on time, number of copies, or dollar value spent. The feature has been used to

ensure larger machines (with lower copy costs) are used for larger runs.

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Network Printing.There are two (2) alternatives. One is run from a Release Station, the other from the client workstation.

Printing from the workstation. Printing from a Release Station.

The user selects to print.

A Pop-Up is displayed and the user prompted to enter either card number or network logon.

Additional information may be requested based on the terminal configuration.

The user is asked to confirm that they wish to proceed.

The user prints to a network printer.

Users approach the Release Station to view, pay, and print their job.

The user collects their job from the printer.

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Reporting.The reporting capabilities of the system are flexible and extensive. Reports can be customised and used to export statistical information for inclusion on intranets or external administration or third party billing applications.

Reports are chosen from an intuitive list of reports available. Any reports added into the directory automatically appear for selection when the application is next run.

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Exporting Reports.Reports can be exported in various file formats, including but not limited to:

HTML

PDF

Excel Spreadsheet (both data only and with headings)

Word

Flat file (simple txt or csv file)

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Exporting Reports.

The cms/ip Database

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This is a titlesAdding Your Card to the CMS/IP DatabaseAdding Your Card to the CMS/IP Databaseusing CMS/IP RELOAD.using CMS/IP RELOAD.

 

Step 1 – Initiating the Swipe Reader.Step 1 – Initiating the Swipe Reader. You will be greeted by the “Welcome Screen” as displayed below.

Move the mouse to begin your session. “Click” the [Log On] button to begin.

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Step 2 – Swiping your Card.Step 2 – Swiping your Card. You will be prompted to swipe your card. Swipe it through the Reader with the magnetic stripe facing you and to the bottom (as pictured).

Step 3 – Adding your Card to the Database.Step 3 – Adding your Card to the Database. If you card has not already been registered in the system you will be asked whether the card you have swiped is to be used as your Photocopy and Print card.

Confirm that it is by “clicking” the [Yes] button.

This is a titlesStep 4 – Assigning a PIN number.Step 4 – Assigning a PIN number. To protect the funds in your account you can choose a PIN number. If your card is lost or stolen your funds are safe.

   

Select a PIN number and “click” [OK]. You will be asked to confirm the number to ensure you have entered it correctly.  

NOTE :All of the Readers have alphanumeric keypads, identical to mobile phones, enabling you to associate your number with a word and help you to remember it.

This is a titlesAdding Value to Your CMS/IP AccountAdding Value to Your CMS/IP Account

using CMS/IP RELOAD.using CMS/IP RELOAD.

  Step 1 – Swiping your Card.Step 1 – Swiping your Card. 

After clicking the [LogOn] button you will be prompted to swipe your card. Swipe it through the Reader with the magnetic stripe facing you and to the bottom (as pictured).

Step 2 – Entering your PIN Number.Step 2 – Entering your PIN Number. 

If there is a PIN number associated to your account you will be prompted to enter it.

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Step 3 – Selecting a Transactional Receipt.

 Make a selection as to

whether you would like a receipt as proof of your

deposit.

Step 3 – Selecting a Transactional Receipt.Step 3 – Selecting a Transactional Receipt. Make a selection as to whether you would like a receipt as proof of your deposit.

Note : Dependant upon the system configuration this screen might not always appear. If there is no receipt printer attached this option will not be offered.

This is a titlesStep 4 – Entering your money using the Bill Acceptor.Step 4 – Entering your money using the Bill Acceptor. 

Follow the on-screen prompts below. You will first be told what your account balance currently is.

You may now enter your money. The Reload Amount will increase indicating the money that has been inserted into the Bill Acceptor.

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Once you have completed adding all the money you wish to select the [Reload Now] button to deposit the funds to your cms/ip Account.

Step 5 – Confirmation of your Step 5 – Confirmation of your Transaction.Transaction. If you selected that you required a receipt one will be printed on the designated printer (note that this may also be a standard laser printer or copier/printer). The receipt should look like the one pictured below.

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