Frequently New/ Asked Questions

V44 Classification: Public Updated: 1st October 2021

1 | P a g e I f y o u w i s h t o r e t u r n t o c o n t e n t s m e n u p r e s s c t r l + u p a r r o w

Coronavirus (COVID-19)

Frequently Asked Questions New/ Updated?

Section 1: Homeworking/Key Workers

1a) Should I still work from home?

1b) Who is a critical/key/essential worker?

1c) I’m in a non-essential role, and I cannot work from home. What do I do?

1d) From 9th August, all of Scotland will move beyond Level 0, however, some baseline measures will remain in place. What are the implications for me?

1e) RECORDING – Who do I tell if I need to be off or have a change to working arrangements due to COVID?

1f) What if working from home is not safe for me?

Section 2: Part 1 – Self Isolation

2a) (i) When should I self-isolate?

2a) (ii) I work for the Health and Social Care Partnership (HSCP), do I need to self-isolate?

2b) (i) What is Test and Protect? When and How should I get tested?

2b) (ii) What is the Protect Scotland App?

2b) (iii)

Someone in my team has tested positive – what should I do?

2c) My symptoms have gone, but I have dependants at home who are still required to self-isolate for another 7 days. Will I get Special Leave?

2d) What happens if I need to isolate more than once?

2e) When should I return to work?

2f) I have been scheduled to have an operation but the letter advises that I should self-isolate before. Can I get time off for this?

Section 2 Part 2 – Shielding and Risk Assessments

2g) I have an underlying condition I never told you about, how do I update my record?

2h) What is the Personal Risk Assessment Tool?

2i) Now we are moving beyond Level 0 is there any guidance for those were required to Shield?

2j) Will I be required to get a Fit Note or self-isolation note?

2k) I am over 70, should I stay at home?

2l) Can Occupational Health advise if an underlying health condition is significant enough to shield from work?

2m) My manager has asked me to come back to work. What if I don’t feel comfortable?

2n) I am pregnant and have been advised to shield, does this start my maternity leave early?

2o) I have a member of staff self-isolating/shielding, what should I tell my wider team?

Section 3: Working From Home - Link to HR Guide

3a) Is there any guidance on GDPR for working from home?

3b) If I have to work from home, will I get any help to pay for additional expenses e.g. heating?

3c) Is there any guidance for display screen equipment (DSE) at home?

3d) I need to claim travel expenses for mileage – is the process the same?

3e) I’ve heard that I can claim back expenses from the HMRC since I am being asked to work from home. Is this true?

3f) I have claimed tax relief for home working from the HMRC, however, I am still struggling with energy costs. Is there any other support available?

https://www.north-ayrshire.gov.uk/staffnews/documentation/Working-from-home.pdf



3g) Can I connect to my home printer for printing?

3h) I am clocking in and out of Kelio as normal, if I accrue flexi time can I take it?

Section 4: Care of Dependants

4a) If a family member is in hospital due to the Coronavirus, do I get Special Leave?

4b) I live with a person who is required to shield. Do I need to shield too?

4c) My elderly parent who does not reside in the same house is unwell with COVID 19 symptoms. Can I get time off work?

4d) I have been diagnosed with cancer / am supporting a family member who has been diagnosed. Is there any additional information / support available?

4e) What is the medicine delivery service?

Section 5: Casual/Supply Workers

5a) I currently work supply or as a casual, if I have to self-isolate will I be paid?

5b) My casual work has ceased or declined due to demand falling. Will I be paid?

Section 6: Sickness Absence – COVID

6a) How should sickness absence due to COVID/Potential COVID infection be recorded?

6b) Should I get the flu jab?

6c) One of my employees is off long term sick and their treatment has been delayed due to COVID. Can I apply for discretion?

6d) What is long Covid?

Section 7: Meetings/Training/Occupational Health

7a) Should I attend meetings?

7b) Are face-to-face meetings still being held for Occupational Health, Physiotherapy and Counselling?

7c) Should I attend HR process meetings (disciplinary, grievance, etc)?

7d) I need to make a referral to Occupational Health for one of my employees – what happens with this?

7e) I’m on the waiting list for physiotherapy – will this take place?

7f) What about counselling services – are they still available?

7g) I need to arrange a virtual meeting with lots of people – Can I use Zoom or other non-council provided communication apps?

7h) I need to go into the building – am I still required to Physical Distance? UPDATED

Section 8: Annual Leave

8a) What happens with Annual Leave due to COVID 19?

8b) My holiday abroad is still scheduled to go ahead. If it does, and the 10 day quarantine is in place – will I be able to get the time off work?

8c) What is pre-departure testing?

Section 9: Implications for Pay

9a) I have been acting up and in receipt of additional responsibility payments – will these continue during this time?

9b) Will I get paid overtime whilst on special leave?

9c) I resigned from my post but can’t start my new job. Can I retract my resignation?

Section 10: PPE

10a) I work with vulnerable clients and members of the public; do I need personal protection equipment (PPE) to do this?

10b) I visit clients in their home how do I know if they are infected?

10c) I visit clients in their home and their family members are not respecting social distancing advice – can something be done about this?

10d) What is the Council’s view on wearing face masks for work?



Section 11: Covid Vaccine

11a) I have been advised that I have to get the Covid vaccine – will I get time off work to attend?

11b) I have other questions about the vaccine – where can I get further information?

11c) I feel unwell after my vaccine, will I be given special leave?

11d) I have been advised that I should get the Covid booster vaccine – will I get time off work to attend?



Section 1: Homeworking/Key workers Answer

1a) Should I still work from home? On the 9th August the whole of Scotland moved beyond Level 0 and most restrictions previously in place were lifted. As set out in Scotland’s Strategic Framework, the advice for this has not changed, and employees who are working from home should remain working from home where possible. North Ayrshire Council will try to support anyone to work from work home should they be able to do so. Employees should continue to speak to their line manager to discuss and agree a plan, this will take into account service requirements. We are currently considering our recovery phases. In the meantime, our message is that all North Ayrshire Council employees should continue to work from home. For those staff who are required to attend their place of work, guidance on the agreed safety measures must be followed.

1b) Who is a critical/key/essential worker? As a local authority, we are required to continue to provide essential services. At this point in time these colleagues include:

• Care at Home • Health and Social Care staff

providing care and protection to young people to adults

• Justice Services • Cemeteries and Burials • Emergency Building Repairs • Emergency roads and lighting

repairs • Weather emergencies including

road gritting • Housing staff supporting

homelessness, community safety and other critical housing support

• Economic support • Waste Collection and Disposal • Fleet maintenance and essential

transport provision • Registration of Births, Deaths and

Marriages • Payroll

https://www.gov.scot/publications/coronavirus-covid-19-scotlands-strategic-framework-update-june-2021/

https://www.gov.scot/publications/coronavirus-covid-19-scotlands-strategic-framework-update-june-2021/



• Information Communications Technology staff and Communications

• Facilities Management staff (catering, cleaning and janitorial)

• Community hub staff • Staff providing childcare for key

workers. • Customer services and business

support staff • Education staff

This is not an exhaustive list. If you are unsure whether you fall into one of these categories, please check in with your line manager in the first instance. All staff in this list are not essential workers. It is for Heads of Service and Senior Managers to identify which staff from these groups are critical.

1c) I’m in a non-essential role, and I cannot work from home. What do I do?

Whilst you are at home you should undertake any work you can, for example e-learning, preparation for PPD/Time to Talk discussion. However, the Council may be required to deploy you to cover absences in essential areas. This is to ensure that we continue to provide essential services to our communities.

1d) From 9th August all of Scotland moved beyond Level 0, however, some baseline measures remain in place. What are the implications for me?

For the majority of employees this should have no impact on your ability to attend work, and where possible employees should remain working from home. Employees Previously Shielding (now known as Highest Risk) Following the move beyond Level 0 from 9th August, those previously shielding (now known as Highest Risk List) should follow Government guidance provided in the following link: please see the guidance here.

1e) RECORDING – Who do I tell if I need to be off or have a change to working arrangements due to COVID?

Employees must advise their line manager as soon as possible if they are to self-isolate or have a change in working arrangements due to COVID.

http://naconnects.north-ayrshire.gov.uk/people/learning-development/e-learning.aspx

http://naconnects.north-ayrshire.gov.uk/people/learning-development/e-learning.aspx

https://www.mygov.scot/covid-highest-risk



For updated information on self-isolation rules, please see Q2a(i). Managers must advise the Employee Services Team daily of any employee reporting that they are required to self-isolate, or who has had a COVID test, either by email [email protected] or phone 01294 324923 Please note, this replaces the need to complete a special leave form. Managers must also advise the Employee Services Team where a working arrangement change has taken place e.g. building closed, working from home, in high risk category, service delivery change or childcare issues. If a service is inactive due to national restrictions in place, then those employees who are ‘inactive’ should also be reported. This is to for allow for effective resource planning. Managers must also advise the team when the employee returns to work or the change to working arrangement ends. Managers may ask for evidence of the requirement to isolate, for example, the text from test and protect. This would include sharing the full text and the contact details of the sender. Managers can call the National NHS Inform number on 0800 030 8012 to verify, if required. Please note that any employee found to be submitting falsified information will be subject to the Council’s Disciplinary Policy and Procedure. Please see Covid Workforce Impact Recording flowchart for further information. The COVID Test flowchart provides information on how to report test results. provides information on how to report test results.

1f) What if working from home is not safe for me?

Contact your Line Manager in the first instance or speak to the Council’s Gender Based Violence Advisor on 01294 314640 or email on [email protected]. Refer to appendix 1 in the Domestic Abuse Policy & Procedure for further support agencies.

https://www.north-ayrshire.gov.uk/Documents/CorporateServices/HR/covid-workforce-impact-recording.pdf

https://www.north-ayrshire.gov.uk/Documents/covid-testing-flowchart.pdf

mailto:[email protected]


http://naconnects.north-ayrshire.gov.uk/documents/policies-procedures/hr-policies-procedures/domestic-abuse-policy.pdf



Section 2 (Part 1): Self Isolation

2a) Do I need to self-isolate and will I be paid?

Beyond Level 0, the requirement to self-isolate as a close contact of a positive case has changed for fully vaccinated individuals, as long as you remain asymptomatic. You do not need to self-isolate as a close contact if you meet all of the following criteria:

• you are fully vaccinated and 14 days has passed since your second dose of vaccination

• you have taken a negative PCR test since being advised to isolate as a close contact. You must remain in self-isolation while awaiting the result of the PCR test result

• you do not develop COVID-19 symptoms. If symptoms develop at any stage, you must self-isolate immediately and book a PCR test, in line with existing arrangements

If you had a previous positive PCR test within the last 90 days If you are fully vaccinated and you have tested positive for coronavirus in the past 90 days you should not get PCR tested. You do not need to self-isolate as long as you do not have symptoms. If you develop new symptoms you should self-isolate immediately and book a PCR test. Adults who are not fully vaccinated must continue to self-isolate for 10 days if identified as a close contact of someone who has tested positive. If you are not fully vaccinated, receiving a negative PCR test result after identification as a close contact does not permit you to leave self-isolation. People who test positive must still self-isolate for 10 days from the onset of symptoms, or from the date of the positive test if displaying no symptoms. If you have tested positive for Coronavirus and are unable to work from home you will be granted authorised absence paid. You will not be subject to the Council’s Wellbeing@Work (Supporting Attendance Policy) Corporate Management Prompts or Maximising Attendance triggers or Occupational Sick Pay scheme. However, if you have tested positive for Coronavirus and are fit and able to work from home you will be expected to do so. You may also have to self-isolate if you have returned from a country on the quarantine list (see question 8b) or prior to a hospital operation (see question 2f). There is no requirement to self-isolate unless you meet any of these categories.



Please note, further guidance is for Health and Social Care Partnership employees is in question 2a(ii) below.

2a) (ii) I work for the Health and Social Care Partnership (HSCP), do I need to self-isolate?

Health and Social Care staff are no longer required to automatically self-isolate provided they:

• are double vaccinated with the second dose at least two weeks before exposure to the case;

• have no COVID-19 symptoms (a new continuous cough; high temperature of 37.8 or above; or a loss of, or change in, normal sense of taste or smell (anosmia)); and

• have a negative PCR test taken after exposure to the case.

When does exemption from self-isolation for work apply? Staff members who are exempt from self-isolation would be expected to return to work, applying the following mitigations:

1. You’ve been identified as a close contact and you are not a confirmed COVID-19 case.

2. You’re fully vaccinated – this means you’ve received 2 doses and you had your second dose more than 14 days ago. This needs to be verified with your line manager.

3. You do not have, or subsequently develop, symptoms of coronavirus.

4. You have undertaken a PCR test which was negative

5. You have agreed to take a daily lateral flow device (LFD) test before starting work for the 10 days since you last saw the person who tested positive.

6. You must report the result of every daily LFD test to your line manager and through the NHS portal (NAC staff should also continue to record via the NAC form).

7. Exemption from self-isolation applies even if there is ongoing exposure to the index case – for example, a household member.

8. You do not work with immunosuppressed patients – for example in oncology settings. If you do work with immunosuppressed patients, you may be asked by your line manager to work within other areas.

9. You continue to follow infection prevention and control guidance.

It’s particularly important you continue to follow the infection prevention and control guidance for:

• correct use of PPE (personal protective equipment);

• compliance with appropriate hand hygiene; and

• adherence with car sharing advice. If staff do not meet these criteria, exemption from self-isolation will not be granted and the staff member will be



asked to self-isolate for the required period of time as advised by the Test and Protect contact tracing team. Outbreak situations Where there is an outbreak situation then the Health Protection team will work alongside Infection Prevention Control, Occupational Health and managers to determine if exemption from self-isolation criteria should be overridden. Clinically high risk areas Staff can be asked to return to work in roles to care for and support people who are not deemed at high clinical risk During a period of isolation exemption the staff member should not work with high clinical risk patients / service users. High clinical risk groups would include patients on chemotherapy, immune-suppressants, such as pre/immediately post-transplant, those who have profound immune-deficiency and other high clinical risk patients who are not vaccinated. This list is not exhaustive and local line managers may determine other groups as fitting within the high clinical risk category. We maintain information within our Carefirst system for any service user in the ‘shielding’ category, this information will be cross checked to ensure any staff returning do not come into direct contact with clinically vulnerable service users. There may be settings where it is not deemed appropriate to return staff from self-isolation, if you have any queries in relation to whether health and care settings are appropriate for staff to return to you must revert to a Senior Manager or Head of Service for advice. Where appropriate, staff may be asked to support in other areas if it is not possible for them to return to their normal place of work. Manager Actions It is imperative that the line manager undertakes a discussion with the staff member and completes the e-form (risk assessment) which will automate the approval route to your Head of Service (this is for both NHS and NAC contracted staff). Ultimately, the Head of Service will give final approval before a staff member returns to work. Thereafter line managers must maintain regular contact with their staff member to ensure uptake of daily testing and to confirm no change to the risk assessment discussion and that the staff member remains symptom free. Attached below link to e-form: NAHSCP Isolation Exemption Form If you have difficulty accessing the e-form please contact [email protected]

https://forms.office.com/Pages/ResponsePage.aspx?id=stT1vp5s4E-b30U5irQzJwcaUGXuds9MulVfiHcmWFtUQVZIOUMzSDU3UlVKTjY1SUNRSEpTR1czTC4u




2b) (i) What is test and protect? When and how should I get tested?

NHS Test and Protect – advice for households Households have been issued information from the Scottish Government explaining how the Test and Protect system works and setting out what to do if someone develops coronavirus (COVID-19) symptoms. People with symptoms are urged to get tested straight away, with positive cases then referred to contact tracers. The following advice is issued as Scotland progresses through the Scottish Government’s exit strategy route map. To stay safe you should:

• get the vaccine when you are offered it

• wear a face covering, clean hands and surfaces regularly

• self isolate and take a PCR test if you have symptoms

• take regular tests if you don’t have symptoms to reduce the risk of spreading the virus

• meet outside if you can, and open windows when indoors

• keep your distance from people not in your group

The information leaflet can be found here: Coronavirus (COVID-19): Test and Protect information leaflet - gov.scot (www.gov.scot) Testing also allows key workers to get back to work sooner during these difficult times. Therefore, there are three different routes to testing, this helps to prioritise key workers.

I) HSCP Key workers (see information below left) II) Symptomatic School Staff (see information

below right) III) Other Key Workers (see information below

right) IV) Any other person in Scotland as part of the Test

and Protect Scheme. The Government’s Test and Protect Scheme is for anyone in Scotland (including children) who is self-isolating because they are showing symptoms. The NHS will test people who have symptoms, trace people who may have become infected by spending time in close contact with someone who tests positive, and then support those close contacts to self-isolate. It is important to apply as soon as possible and within the first 3 days of having symptoms. If you are key worker follow the relevant process below which allows for prioritised testing. If you are not a key worker follow https://www.nhsinform.scot/campaigns/test-

https://www.nhsinform.scot/covid-19-vaccine

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/test-and-protect/coronavirus-covid-19-get-a-test-if-you-have-symptoms

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/test-and-protect/coronavirus-covid-19-get-a-test-if-you-have-symptoms

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/test-and-protect/coronavirus-covid-19-get-a-test-if-you-do-not-have-symptoms

https://www.gov.scot/publications/coronavirus-covid-19-test-and-protect-information-leaflet-2/

https://www.gov.scot/publications/coronavirus-covid-19-test-and-protect-information-leaflet-2/

https://www.nhsinform.scot/campaigns/test-and-protect



and-protect to arrange a test under the Test and Protect

Scheme. Test outcomes should be recorded as per the flowchart.

I) Process for HSCP Key Workers

We have access to a limited supply of priority tests through the NHS. Therefore, these are restricted to key roles: • Care at Home • Residential Childcare • Social Workers (Adult

and Child Protection) • Social Workers / Social

Work Assistants (involved in hospital discharge work)

If you work in one of these areas, your line manager will discuss with you whether testing is appropriate. If so, they fill in a form to request this. Further information and FAQs on Covid-19 testing are is available at this link.

II) Process for Symptomatic School Staff

Please note that this is applicable to ALL staff working within the school (not only Teachers). Any school employee with symptoms should contact Alison Mair, Education Business Manager (our local authority Single Point of Contact) to complete the referral form to request a COVID 19 test. Tel: 01294 324409 (Mon-Fri 9am to 5pm), Weekends (10am – 3pm) 01294 310000 This process will allow us to monitor the number of calls and where the staff in these schools are based and allow for quicker access to testing than the standard method. All symptomatic school staff must follow this process. Any asymptomatic staff who require a test should use the process for Other Key Workers (detailed in the next column). Please note: it is very important that you keep your line manager informed if you have to make contact with the service, and of the outcome of their test.

III) Process for Other Key Workers

If any other employee, who is in a key worker role listed in 1b above, either develops symptoms of COVID-19 or shares a household with someone who is symptomatic, and as a result is following current guidance to self-isolate, a test can be requested via the following process.

• Line Manager is notified by employee that they have symptoms and require to self-isolate (or is asymptomatic but household member symptomatic).

• Line manager advises employee to self-refer via the Employee Portal https://www.gov.uk/get-coronavirus-test

• Employee self refers for testing

• Individual attends for testing at scheduled time. Employee may be able to request a home testing kit – but these are limited.

• Individual receives test results from NHS/Public Health Services

• Individual confirms test results to Line Manager

• Line Manager updates Senior Manager

• Senior Manager updates Employee Services team via phone 01294 324923 or email [email protected]

• Employee returns to work or has to self-isolate,

https://www.nhsinform.scot/campaigns/test-and-protect


http://www.staffnews.north-ayrshire.gov.uk/coronavirus-covid-19-testing-for-staff-specific-groups-only/

https://www.gov.uk/get-coronavirus-test






This testing process is summarised in the flowchart.

dependent upon test results

2b) (ii) What is the Protect Scotland App?

The Protect Scotland app from NHS Scotland’s Test and Protect is a free, mobile phone app designed to help us protect each other, reduce the spread of coronavirus and avoid further lockdowns. The app will alert you if you have been in close contact with another app user who tests positive for coronavirus. And if you test positive, it can help in determining contacts that you may have otherwise missed while keeping your information private and anonymous. Using the Protect Scotland app, along with sticking to current public health measures, will help us to stay safe when we meet up, socialise, work or travel.

2b (iii) Someone in my team has tested positive – what should I do?

Where an employee has attended the workplace and subsequently displays coronavirus symptoms, line managers must support the employee to ensure that they apply for a test. Managers should advise Employee Services ([email protected]) of the situation to allow this to be recorded, and also update them with the test result (as per COVID Test Flowchart) It is advised that no-one uses the isolating employee’s workstation until an outcome of the test is known. There is no requirement for colleagues to self-isolate at this stage. If the employee tests positive, then Test and Protect Contact Tracers will contact anyone they consider to be close contacts of the positive employee. Employees who are contacted may be required to self-isolate in line with current guidance. For information on current self-isolation guidance, please see the Scottish Government Advice and Guidance on Staying Safe and Protecting Others. Employees required to self-isolate will be recorded as paid special leave, and must be notified to Employees Services (see questions above for more details) If the test is positive, Facilities Management can arrange an enhanced clean of the workstation area or any breakout area that they have spent time in. Managers should contact either [email protected] or [email protected] to advise of a positive case. Employees must also wear a face covering if in work and not sitting at their desk. It is important that good hygiene is followed at all times.




https://www.gov.scot/publications/coronavirus-covid-19-staying-safe-and-protecting-others/

https://www.gov.scot/publications/coronavirus-covid-19-staying-safe-and-protecting-others/





Downloading the Protect Scotland App is also important as it will ensure that anyone who has been in close proximity with a positive case is contacted as soon as possible. Where there is a delay between the positive test and any communication from Test and Protect, managers should contact Test and Protect to request this be prioritised to allow appropriate action to be taken in terms of employees’ self-isolating and workforce planning.

2c) My symptoms have gone, but I have dependants at home who are still required to self-isolate. Will I get Special Leave?

Yes, you will continue to be able to work from home or be provided with Special Leave (paid) for the remainder of the self-isolation period if required. Special Leave will be provided if you are required to care for a child who is required to isolate or cannot attend school due to close contact tracing – see question 2a).

2d) What happens if I need to isolate more than once?

It could be the case that an employee may need to self-isolate on more than one occasion. Special Leave paid will be provided for all occasions of self-isolation.

2e) When should I return to work?

If you have symptoms of coronavirus, you'll need to stay at home for 10 days. After 10 days:

• if you do not have a high temperature, you do not need to stay at home

• if you still have a high temperature, stay at home until your temperature returns to normal

You do not need to stay at home if you just have a cough after 10 days. A cough can last for several weeks after the infection has gone. Employees should contact their line manager on a regular basis and keep them up to date with when they are able to return to work. Returning to work after a negative result You can return to work after a negative result if you have been in close contact with someone who has tested positive for COVID, but you are double vaccinated and have returned a negative PCR test. However, you cannot return to work following a negative test if you have not yet had both doses of the vaccine or you are still within the 2-week period following your second dose, have not yet obtained a negative PCR test, or if you begin to display symptoms. If, after returning to work, you develop symptoms you should follow the NHS self-isolation guidance. Employees should discuss their return to work with their employer.

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/test-and-protect/coronavirus-covid-19-guidance-for-households-with-possible-coronavirus-infection



It is really important that we have employees who are fit and well back at work as soon as possible as this is key to the Council being able to deliver services as best we can during this time.

2f) I have been scheduled for an operation, but the letter advises I should self-isolate. Can I get time off for this?

Where employees provide evidence of this requirement the employee should either work from home or if this is not possible due to the nature of the role time off will be granted as paid special leave. If you are the family member of a person who needs to self-isolate before an operation, it is likely the letter will advise that you should also self-isolate, if possible. Any employees in this situation who can work from home should be supported to do so if possible. Those who cannot work from home can request Carer’s leave (unpaid). If a child has to self-isolate before an operation, 5 days special leave for care of dependent can be granted, with any remaining time covered by unpaid Carer’s Leave or annual/flexi.

Section 2: (Part 2) Shielding Answer

2g) I have an underlying condition I never told you about, can I update my record?

If you have an underlying health condition, please speak to your Line Manager in the first instance. There is no requirement to update your record.

2h) What is the Personal Risk Assessment Tool (Covid Age Tool)?

It is important that individuals know what their outcome is likely to be if they contract COVID-19. Guidance has been developed to provide an individualised approach to understanding how COVID-19 may affect employees and implementing mitigations to ensure employees remain safe within the workplace. Personal risks assessments should be completed in the event that it is not possible for employees to work from home. For further guidance on this, please see Coronavirus (COVID – 19): Guidance on individual occupational risk assessment. Please ensure you read the entirety of this document before following the above link. COVID-Age is a simple to use tool, based on published evidence for the main identified risk factors. It works by translating the risks according to age, ethnicity, gender, BMI, and health conditions into years which are added to an individual’s

https://www.gov.scot/publications/coronavirus-covid-19-guidance-on-individual-risk-assessment-for-the-workplace/

https://www.gov.scot/publications/coronavirus-covid-19-guidance-on-individual-risk-assessment-for-the-workplace/



age. This allows for the calculation of a person’s 'COVID-Age' and which vulnerability risk category they fall into if they catch the virus – low, moderate, high or very high. Prevention remains the best approach. This tool is independent of prevalence.

• COVID-Age Calculator The above link should be used as a basis for determining your COVID-Age only. After you have determined this, you should use the Risk Matrix provided on the Scottish Government guidance which can be accessed above. Please note, once this form has been completed and an employee’s COVID Age is identified, it is important that this figure is not altered in any way. There are three things which need to be considered when assessing an individual’s occupational health risk from COVID-19:

• workplace risks and mitigations that can be put in place to protect staff from COVID-19

• personal characteristics that affect outcome from COVID-19

• local prevalence of COVID-19: the amount of COVID-19 circulating in your local area

Guidance for employers is available from the Coronavirus (COVID-19): working safely. This provides an overview of the steps employers can take to protect people in the workplace including workplaces risk assessment templates and practical tool.

• specific sector guidance The tool does not consider pregnancy, the Scot Gov website advises following the UK advice found here; Coronavirus (COVID-19): advice for pregnant employees - GOV.UK (www.gov.uk)

2i) Now we are moving beyond Level 0 and restrictions are being lifted, is there any guidance for those who were required to Shield?

As we move beyond the Level 0, employees should discuss their return to work with their line manager to ensure that they can safely return, and what duties they

https://alama.shinyapps.io/Covid_Age/

https://www.gov.scot/publications/coronavirus-covid-19-guidance-on-individual-risk-assessment-for-the-workplace/#risks

https://www.gov.scot/publications/coronavirus-covid-19-guidance-on-individual-risk-assessment-for-the-workplace/#individualrks

https://www.gov.scot/publications/coronavirus-covid-19-guidance-on-individual-risk-assessment-for-the-workplace/#prevalence

https://www.hse.gov.uk/coronavirus/index.htm

https://www.hse.gov.uk/coronavirus/index.htm

https://www.gov.scot/publications/coronavirus-covid-19-returning-to-work/pages/employers/

https://www.gov.uk/government/publications/coronavirus-covid-19-advice-for-pregnant-employees/coronavirus-covid-19-advice-for-pregnant-employees





can do. Line managers must ensure that Personal Risk Assessment Tool (Covid Age Tool) are reviewed alongside workplace risk assessments to ensure employees can safely return.

2j) Will I be required to get a Fit Note? Those who are required to self-isolate do not require a fit note. The Council has its own self certification process, we do not require an isolation note. A fit note will be required if you are reporting as unfit for work. Where employees are absent for less than 2 weeks with COVID 19 symptoms and have difficulty in obtaining a GP Statement of Fitness for Work the Council will make an exception to our normal requirement for medical evidence. Absences of longer than this will require a fit note, however we will allow longer for these to be provided.

2k) I am over 70, should I stay at home? No – but your line manager should complete an individual risk assessment to assess the safest way for you to stay at work.

2l) Can Occupational Health advise if an underlying health condition is significant enough to self-isolate from work?

Where an employee has completed an individual risk assessment and further information is required an OH referral can be made for complex cases.

2m) My manager has asked me to come back to work. What if I don’t feel comfortable?

Where employees may be required to return to work this will be discussed with your line manager to make sure that this is facilitated in the best way possible. If the risk assessment indicates that you can now safely return to work then you will be required to do so, special leave will not apply and any absence would be unauthorised and unpaid. There has been some information in the

Media regarding the impact of Covid-19 on

individuals from a Black, Asian and Minority

Ethnic (BAME) background. This has been

included in the individual occupational

health risk assessment. If you are from a

BAME background and have concerns

about returning to work, you should

complete the risk assessment and have a



discussion with your line manager to agree

the way forward.

2n) I am pregnant – what is the latest guidance in relation to this?

The original position was that all pregnant employees should stay at home. This has now been updated and further information can be found at Coronavirus (COVID-19): advice for pregnant employees - GOV.UK. Other pregnant employees should follow the guidance given to the general population. Where possible working from home should be accommodated, however if your role doesn’t allow this, a risk assessment should be completed and where physical distancing measures can be implemented, then you can attend. Employees over 28 weeks pregnant should consult with their midwife and keep up to date with the most recent guidance,

including that from Royal College of Obstetrics and Gynaecology, this is particularly relevant for employees in healthcare. We advise following the UK Government Coronavirus (COVID-19): advice for pregnant employees which is applicable in Scotland. Pregnant women of any gestation should not be required to continue working if it not supported by the risk assessment. Your Maternity Leave will commence on your planned start date. You should follow the normal return to work procedures if planning to end your maternity leave early and return to work.

2o) I have a member of staff self-isolating, what should I tell my wider team?

In the first instance discuss this with the employee on what they would like to be communicated with the wider team. If they are working from home, we can advise they are working from home. We do not need to give the reason for this, if the employee would prefer us not to.

Section 3: Working From Home Answer







3a) Is there any guidance on GDPR for working from home?

Employees should continue to use the same procedures/rules that apply within the workplace. If they are unsure, contact their line manager to discuss.

3b) If I have to work from home, will I get any help to pay for additional expenses e.g. telephone bill?

The Council is ensuring that all employees are paid their normal contractual pay during this time. There are no further provisions available to cover any additional costs of working from home. The majority of employees will save on travel expenses and it is anticipated that this would assist with other household bills. Where an employee does not have an all-inclusive calls package, the Council will reimburse additional telephone costs. Employees should complete the COVID-19 Phone call Reimbursement Form, detailing costs of business calls and associated VAT payment. An itemised phone bill must be submitted with the form, with the business calls being claimed for clearly marked. See Telephone Claims Process for further detail. Employees who have incurred extra costs due to working from home may be able eligible to claim tax relief via the HMRC see 4e below.

https://www.north-ayrshire.gov.uk/Documents/CorporateServices/HR/covid-19-phone-call-reimbursement.docx

https://www.north-ayrshire.gov.uk/Documents/CorporateServices/HR/telephone-claims-flowchart.pdf



3c) Is there any guidance for display screen equipment (DSE) at home?

The HR Guide to Homeworking contains updated information on working from home, there is new guidance and a new self-assessment which must be completed by all staff working from home and can be accessed here at the links below; DSE Guidance Document DSE Self Assessment Home Working

Our Physiotherapy provider, PhysiCare, has introduced a new service, Musculoskeletal (MSK) Health Checks. These checks are conducted over the phone and can be beneficial if you are working from home using different equipment, in a different role using different muscles, or if you want to assess any potentials for pain arising from your new work situation. If you feel this would be useful, discuss the potential for these with your line manager. If agreed, your line manager should make a referral for physiotherapy as normal, noting on the referral form what particular advice is being sought. Find out more on the News Post in the Occupational Health SharePoint site.

3d) I need to claim travel expenses for mileage – is the process the same?

There is no change to the normal process. Employees should continue to fill their actual work base in on the form and the claim requires the employee to complete details of the journey which would include the return trip home. There is a need to factor in where their contractual base is when submitting a claim, for example, if an employee was going from home (Prestwick) to Largs, they could only claim the return miles from Cunninghame House to Largs as they would normally need to travel there first, however if the employee stayed in Kilwinning they would claim the journey from Kilwinning to Largs and deduct the usual return commute mileage from Kilwinning to CH.

3e) I’ve heard that I can claim back expenses from the HMRC since I am being asked to work from home. Is this true?

That’s correct. On 1 October 2020, HMRC updated its guidance in respect of employees claiming tax relief on their homeworking expenses and is now actively encouraging employees who had not received the homeworking allowance from their employers, to make claims directly to HMRC for tax relief. Please note, you must

http://naconnects.north-ayrshire.gov.uk/documents/guides-templates/hr-guides/hr-guide-working-from-home.pdf

http://naconnects.north-ayrshire.gov.uk/documents/guides-templates/health-safety-guides-templates/Display-Screen-Equipment-DSE-Health-And-Safety-Guide-V2.pdf

http://naconnects.north-ayrshire.gov.uk/documents/forms/health-and-safety-forms/other-hs-forms/other-hs-forms.aspx



https://northayrshirecouncil.sharepoint.com/sites/OccupationalHealthInformation/SitePages/NewsPost_MSK_Health_Checks.aspx



have paid tax in the financial year to be eligible for tax relief.

Additionally, a new online portal is now available to make the process of claiming tax relief easier.

Employees who claim will receive tax relief directly through their salary for the remainder of the tax year. (This will only apply for the current tax year and any homeworking claims will not automatically be rolled over into the new tax year. If employees continue to work from home in the next tax year, further claims will need to be submitted).

From 6 April 2020, this tax relief is based on £6 per week or £26 per month (£4 per week, or £18 per month before 6 April 2020).

To make a claim go to GOV.UK and search

'claim tax relief for your job expenses'.

It’s quick and secure, and those who are eligible will receive their full entitlement by an adjustment to their tax code.

Please note that if you made a claim for the last financial year this will not carry over to 2021/22. You must reapply for the new financial year.

3f) I have claimed tax relief for home working from the HMRC, however, I am still struggling with energy costs. Is there any other support available?

There is support available from Citrus Energy who can advocate with suppliers and negotiate affordable payment plans, apply for hardship grants for energy debt, and deal with any supplier disputes on your behalf. They can also assist with meter exchanges and tariff checks to ensure you are on the best tariff for your particular needs. Please contact Lemon aid on 07973 847981 or via email to [email protected]. You can also use their online enquiry form on the webpage Citrusenergy.co.uk or the Facebook page

3g) Can I connect to my home printer for printing?

Home printing is not permitted. You are not permitted to connect your Council device to home resources such as such printers, or network storage devices.

https://links.advice.hmrc.gov.uk/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMDEwMTYuMjg4NDQxMDEiLCJ1cmwiOiJodHRwczovL3d3dy5nb3YudWsvdGF4LXJlbGllZi1mb3ItZW1wbG95ZWVzL3dvcmtpbmctYXQtaG9tZSJ9.KSPxBwIEQopmFEJ3TDILvpfARxjPDUHweyEgEd17ZUg/s/209663062/br/86985748182-l




Should printing be required, you should arrange with your line manager to visit the office at an agreed acceptable time and only if current local guidelines permit.

3h) I am clocking in and out of Kelio as normal, if I accrue flexi can I take it?

Yes, if you accrue flexi time then this can be taken as per the normal Flexible Working Hours Policy.

Section 4: Care of Dependants Answer

4a) If a family member is in hospital due to the Coronavirus, can I get Special Leave?

If the member lived in your household prior to being admitted to hospital with Coronavirus, you should self-isolate in line with current guidance. If you are able to work from home discuss this with your Line Manager. If you are unable to work from home due to your job role, Special Leave (paid) will be provided. If they do not live in your household, you will need to self-isolate only if you are displaying symptoms.



4b) My elderly parent who does not reside in the same house is unwell with COVID 19 symptoms. Can I get time off work?

If you are the only person who can reasonably provide care, then up to 5 days paid special leave can be paid. Thereafter up to 12 weeks leave (unpaid) can be provided through the carers leave. Further support and guidance is available for unpaid Carers during the coronavirus in this document.

4c) I have been diagnosed with cancer / I am supporting a family member who has been diagnosed. Is there any additional information / support available?

The NHS website provides further information for everyone on the Coronavirus outbreak. There is also additional information available for those at a higher risk. The MacMillan Cancer Support provide information on emotional and practical support during this difficult time, including what line managers can do to support employees. Find information at the links above, or through the News Post on the Occupational Health SharePoint site.

4d) What is the medicine delivery service? The NHS in Scotland has launched a new medicines delivery service for clinically vulnerable people during the coronavirus outbreak. The service will be available from participating community pharmacies and will alleviate pressures on face-to-face dispensing, preventing transmission of the virus in pharmacy settings. Your pharmacy will be in touch if you are in one of the eligible groups and your pharmacy is participating in the service. You will be eligible if your pharmacist considers you to be at high risk, have formally been asked to shield in the past, or are self-isolating. Your pharmacist can add you to their list for medicine delivery if they feel you would benefit from the service.

https://www.north-ayrshire.gov.uk/Documents/CorporateServices/HR/Supporting-unpaid-carers.pdf

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.macmillan.org.uk/coronavirus

https://northayrshirecouncil.sharepoint.com/sites/OccupationalHealthInformation/SitePages/NewsPost_Cancer_Support.aspx

https://northayrshirecouncil.sharepoint.com/sites/OccupationalHealthInformation/SitePages/NewsPost_Cancer_Support.aspx



Section 5: Casual/Supply Workers Answer

5a) I currently work supply or as a casual, if I have to self-isolate will I be paid?

If you have been scheduled to work, this will be paid.

5b) My casual work has ceased or declined due to demand falling. Will I be paid?

If you had been offered work which is no longer required then you will be paid for those hours. There will be no average hours payment for casual employees.

Where work is available this will be offered in the normal way of engaging relief / bank/casual/sessional/supply staff, where you will be asked to work as and when required and paid accordingly.

Section 6: Sickness Absence – COVID Answer

6a) How should sickness absence due to COVID/Potential COVID be recorded?

If an employee displays COVID symptoms, they must book a test as soon as possible. This sickness and the test result must be notified to the Employee Services Team (see Q1e) under the category “Self-Isolation” which can be for a period up to 10 calendar days. If the employee feels well enough to work from home then the Self-Isolation must still be recorded, but the impact will be recorded as ‘Working from Home’. If the employee is not able to work from home (either due to the job they do or feeling too unwell) then Authorised Absence (Paid for up to 10 days) will be provided. Negative Test Results Employees who receive a negative test result should return to work as soon as possible, in accordance with NHS advice (see Q2a). Where an employee remains absent beyond the isolation period, normal sickness absence reporting and monitoring procedures will apply (unless employee is covered by another isolation category). Positive Test Results Where an employee has tested positive for COVID19 and remains absent after the isolation period due to COVID, the employee will be required to provide a Fit Note. However, the absence will not be counted for Wellbeing at Work (Supporting Attendance) management prompts or towards Occupational Sick Pay



entitlements. Therefore, the absence will not be recorded using the normal sickness notification procedures. The absence should be recorded by Employees Services as Authorised Absence – COVID sick in the CWI Screen. This status will be reviewed every 4 weeks to confirm if the COVID sick status still applies to the absence. Please note that COVID absences beyond 12 weeks will normally be treated under the usual sickness absence recording/monitoring procedures.

6b) Should I get the flu jab? The NHS Flu Vaccination programme has been extended to more people this year (2021). Further information on this can be found here: Free flu vaccine for more people - gov.scot (www.gov.scot)If you are in one of

the eligible groups, take up the opportunity to protect yourself when the programme becomes available through your local GP service.

6c) One of my employees is off long-term sick and their treatment has been delayed due to COVID. Can I apply for discretion?

Due to the Covid-19 pandemic Public Health Scotland instructed Health Boards to suspend all non-urgent treatment. The majority of treatments and exploratory procedures are now being rescheduled, however there is a significant waiting list. This has unfortunately had an impact on a high number of our employees, who have been awaiting an operation/treatment or exploratory procedure. Our Wellbeing at Work (Supporting Attendance) Policy allows managers to apply discretion to certain sickness absences if the absence meets the discretion criteria defined in the policy. Please be advised that North Ayrshire Council considers it appropriate to request and approve discretion where the delay has been due to the COVID19 pandemic.

6d) What is Long Covid? Optima, our Occupational Health provider, have published guidance on Post (Long) Covid which I think you will find useful.

https://www.gov.scot/news/free-flu-vaccine-for-more-people/





For more information including timeframes for signs and symptoms please click Post COVID Fatigue - Optima Health

Section 7: Meetings/Training/ Occupational Health

Answer

7a) Should I attend meetings? You should attend meetings as requested, however, it is likely that the majority of meetings are now held via MS Teams or other means.

7b) Are face-to-face meetings still being held for Occupational Health, Physiotherapy and Counselling?

At this current time, face-to-face appointments for occupational health, physiotherapy and counselling are not being scheduled. Telephone appointments are available as an alternative to provide ongoing support. This is an effective way to provide support and is a common practice in a number of organisations.

7c) Should I attend HR process meetings (disciplinary, grievance, etc)?

As the ongoing pandemic continues, it has been agreed with the trade unions that HR meetings must now be progressed virtually. This is to ensure that these matters are dealt with timeously. Line Managers should ensure that the employee and their representative are aware the meeting will be arranged virtually. There is a new HR Guide: Arranging, Joining and Taking Part in Virtual Meetings which provides further guidance. This document should be shared with employees invited to such meetings. Further advice is also available from the HR Team.

7d) I need to make a referral to Occupational Health for one of my employees – what happens with this?

Refer the employee to Occupational Health as normal. On receipt of this, one of the Occupational Health Nursing staff will contact the employee to arrange a telephone appointment. Following the appointment, the nursing staff will prepare the report and this will be emailed to the manager from the Occupational Health mailbox following normal processes. The Occupational Health Admin Team will update the employee’s CHRIS record as normal.

7e) I’m on the waiting list for physiotherapy – will this take place?

Telephone consultations are available to provide a consultation. Employees can be referred for physiotherapy following normal processes and Occupational Health will

https://www.optimahealth.co.uk/post-covid-fatigue/

https://www.optimahealth.co.uk/post-covid-fatigue/

http://naconnects.north-ayrshire.gov.uk/documents/guides-templates/hr-guides/hr-guide-arranging-joining-and-taking-part-in-virtual-hr-meetings.pdf





contact the employee by phone to provide support.

7f) What about counselling services – are they still available?

We are keen to support our employees through this difficult time as much as possible. Although face-to-face counselling services are not currently available, telephone counselling is. Telephone counselling is an effective way to provide counselling support and is usual practice in a number of organisations. If you feel you need support, or need to support one of your employees, see information on the options available on Connects. If you are referred to Occupational Health for counselling by your manager, one of the nursing team will be in touch with you to offer you telephone counselling – please take up this opportunity. If you feel telephone counselling is not suitable for you, at this point you will be removed from the waiting list so that the appointment team can be offered to other employees on the waiting list.

7g) I need to arrange a virtual meeting with lots of people – Can I use Zoom or other non-council provided communication apps?

Where North Ayrshire Council staff are scheduling meetings, this should be done through Teams. Exception scenarios are:

• Where an external organisation "blocks" the use of Teams

• Where a service is working with members of the public and using Teams would present a digital barrier.

• Where another organisation uses one of the many other Video conferencing tools to schedule meetings, including Zoom, then North Ayrshire Council staff can join these meetings.

• Education using other Video conferencing tools to interact with students.

• The HSCP or NHS using "Near Me".

7h) I need to go into the building – am I still required to Physical Distance?

Following the relaxation of COVID 19 restrictions in Scotland at the beginning of August 2021, the Scottish Government issued new guidance which included the removal of the 2m Physical Distancing Requirements. The Guidance document Coronavirus (COVID – 19) Staying Safe and Protecting Others, states that individuals should stay a

http://naconnects.north-ayrshire.gov.uk/people/employee-welfare-health-safety/stress-counselling.aspx



“Safe Distance” away from one another when indoors. The Scottish Government Guidance on Coronavirus (COVID 19): Advice for People at Highest Risk, published on the 9th of August, states that people should stay “Some Distance” apart when indoors Within these two guidance documents, the Scottish Government do not specify what they mean by a Safe Distance or Some Distance and this does not assist in the production of COVID 19 Risk Assessments where it is necessary to base control measures on a specific distance. Therefore, when indoors, North Ayrshire Council have adopted a Safe Distance as being at least 1m as this will assist in the production of COVID 19 Risk Assessments. It may be the case that due to the nature of the work activity or the location of the work activity, a 2m Safe Distance will still be applied, this decision will be made by trained Risk Assessors in conjunction with managers who are competent to authorise COVID 19 Risk Assessments. In some services there is a requirement for distancing to be reduced, for example when travelling in a vehicle. These activities have been Risk Assessed and additional control measures utilised to ensure risk is reduced.

Section 8: Annual Leave Answer

8a) I have carried over leave due to COVID-19 – when do I have to use it by?

We are asking employees to use at least 50% of carried over COVID-19 leave during 2021. Any untaken COVID-19 leave at the 31st December 2022 will be lost. Employees will have to factor COVID-19 leave alongside their normal contracted leave for 2021. Further guidance is available in the updated Annual Leave Briefing note.

https://www.north-ayrshire.gov.uk/Documents/CorporateServices/HR/Annual-Leave-May2020.docx



8b) My holiday abroad is still scheduled to go ahead. If it does, and the 10-day quarantine is in place – will I be able to get the time off work?

If you had booked your holiday prior to the latest quarantine announcements, you will be able to work from home. For employees who cannot work from home, special leave (paid) will be provided. For the latest Scottish Government guidance on international travel, please see Coronavirus (COVID-19): international travel and managed isolation (quarantine) - gov.scot (www.gov.scot). If the holiday was booked after the quarantine announcement, then additional annual leave must be booked to cover the quarantine period. If you do not have enough annual leave to cover you may, if desired, bring forward leave from 2022 to cover the quarantine period. Alternatively, unpaid time off can be granted. If unpaid leave is granted this will be deducted in the next available pay cycle. It is anticipated that destinations required to quarantine will not be static, and therefore the dates and principles detailed above will continue to apply. Employees should however check the Foreign Office advice on essential travel, and the Scottish Government https://www.gov.scot/publications/coronavirus-covid-19-public-health-checks-at-borders/pages/exemptions/ rules regarding travel restrictions and countries which require quarantine.

8c) What is pre-departure testing? The Scottish Government is encouraging anyone planning to visit a Scottish Island to test for coronavirus prior to travel. People should use rapid lateral flow kits to self-test three days before and on the day of departure. This offer extends to anyone within Scotland, Wales, England or Northern Ireland who is planning to visit a Scottish island. How will people access tests? You can order a free pack of seven coronavirus (COVID-19) rapid lateral flow tests to be sent to your home from Get a free PCR test to check if you have coronavirus (COVID-19) - GOV.UK (www.gov.uk)These

https://www.gov.scot/publications/coronavirus-covid-19-international-travel-quarantine/



https://www.gov.scot/publications/coronavirus-covid-19-public-health-checks-at-borders/pages/exemptions/








should arrive within 24-48 hours. If you do not have internet access you can book a test delivery by calling 0300 303 2713 (charged at your standard network rate) or 119 if you live in Wales, England or Northern Ireland. If you or anyone in your household tests positive, everyone in the household must follow their national guidance and book a PCR test at NHS inform to confirm the result (a PCR test is a different type of coronavirus test, and is regularly used for those with symptoms)

Section 9: Implications for Pay Answer

9a) I have been acting up and in receipt of additional responsibility payments – will these continue during this time?

Yes, acting up arrangements and associated payment would continue for the period agreed and you will continue to provide the higher duties, whether this is from home or working in an essential service area. If you are acting up to cover an absence and the employee returns, then the payment would cease.

9b) Will I get paid overtime whilst on special leave?

Employees on special leave will be paid their normal contractual pay, which does not include overtime.

9c) I resigned from my post but can’t start my new job. Can I retract my resignation?

You should request this with your line manager; however, they may not be able to support this. There is no requirement for this to be accepted.

Section 10: PPE/Safety Answer

10a) I work with vulnerable clients and members of the public; do I need personal protection equipment (PPE) to do this?

We will be following relevant NHS guidance on this and where appropriate providing protection equipment to those who need it.

10b) I visit clients in their home how do I know if they are infected?

Line Managers are making the necessary arrangements for service users to be contacted prior to home visits.

10c) I visit clients in their home and their family members are not respecting social distancing advice – can something be done about this?

Please report this to your line manager as soon as possible so that the necessary action can be taken.



10d) What is the Council’s view on wearing face mask for work?

The Scottish Government has published guidance in respect of face coverings stating that face-coverings must be worn in indoor communal and social settings such as, but not limited to, corridors, stairwells, waiting areas, workplace canteens, locker rooms, break rooms. Therefore, if you work in a building you must wear a face covering at all times until the point when you reach your workstation. At this point a face covering can be removed. If you leave your workstation and move about the building for any reason you must wear a face covering until you return to your workstation. EXEMPTIONS There are situations where some employees may be exempt from wearing a face covering. The reasons why someone might be exempt are explained on the Scottish Government face covering exemptions page We would encourage any employees who are exempt from wearing a face covering to apply online for a free face covering exemption card using the link below; https://www.smartsurvey.co.uk/s/exempt/

Section 11: Covid Vaccine

11a) I have been advised that I have to get the Covid vaccine – will I get time off work to attend?

Yes. The Council is committed to implementing the Scottish Government Coronavirus (COVID-19) Fair Work Statement. Employees will be supported to attend for vaccination when advised to do so, without any financial detriment – paid special leave will be provided.



11b) I have other questions about the vaccine – where can I get further information?

North Ayrshire Council have published some information and frequently asked questions here: Vaccinations (north-ayrshire.gov.uk) Information is also available on the gov.scot website; www.gov.scot/news/vaccination-programme-update/

11c) I feel unwell after my vaccine, will I be given special leave?

Some people may experience side effects after the vaccine. These are usually mild and are much less serious than developing coronavirus or complications associated with coronavirus. Any side effects usually go away within a few days. After you get the vaccine, it’s still important to follow the latest government guidance. Common side effects Some of the common side effects of the coronavirus vaccine may include:

• tenderness, swelling and/or redness at the injection site

• headache • muscle ache • feeling tired • fever (temperature above 37.8°C).

A less common side effect is swollen glands in the armpit or neck, on the same side as the arm where you had the vaccine. This can last for around 10 days, but if it lasts longer see your doctor. If you are due for breast screening (a mammogram) then you should mention that you have had the vaccine when you attend. If you feel uncomfortable, take paracetamol. Make sure you take paracetamol as directed on the label or leaflet. If you're worried about your symptoms, phone NHS 24's 111 service. If you experience side effects after the vaccine and have to call in sick, then this would be recorded as normal sickness absence. If this absence would result in you progressing to the next Stage of the Maximising Attendance Procedure then discretion can be applied for the absence.



11d) I have been advised that I should get the Covid booster vaccine – will I get time off work to attend?

Yes, as with the first and second doses, employees will be supported to attend for a booster vaccination when they are advised to do so. Paid special leave will be provided to ensure that employees can do so without any financial detriment.