ManchesterCF Suite 501 125-720 King St. West Toronto, Ontario Canada M5V 3S5 www.manchestercf.com +1.416.388.6051 [email protected] Fraud Awareness DVD Fraud Awareness DVD Training Training for for Credit Unions Credit Unions Both credit unions and their customers are losing large sums of money due to fraud at retail banking branches across North America. Professional fraudsters prey upon unsuspecting victims and credit union branch employees. Internal and external fraud can wreak havoc upon banking operations and the financial health of the customer base. In an economic slowdown, fraudulent activity increases, weakening profits and causing harmful reputational damage. Effective fraud awareness training becomes even more critical. ManchesterCF has collaborated with the producers of FraudSquadTV to develop a two- disk training DVD for Canadian credit union staff. The Fraud Awareness for Retail Banking training DVD contains professionally filmed re- enactments and interviews with actual victims of many frauds that involve a credit union business either directly or indirectly. The video segments engage the audience with compelling stories and provide a window of reality into how fraudsters lie, deceive and steal money from victims across society. Each chapter is an average eight minutes in duration. Better informed staff can raise alerts, report suspicions and dramatically reduce the frequency and cost of fraud to a retail banking business. The Fraud Awareness for Retail Banking training DVD set is sold for $300 per branch, a small fraction of the average fraud incurred in a credit union’s operations. Produced in high definition (HD) digital format, the training DVD can be branded and customised to suit the needs of each credit union. Each DVD set is comprised of two DVDs and is menu-driven by chapter heading. All fraud awareness training materials are currently available in English only. A French version will be released in late 2010. Sample chapters are viewable in the Client Login section of the ManchesterCF website. For further information on reducing the impact of fraud within your credit union’s branch network in Canada, contact ManchesterCF. Screenshot of chapter on charity fraud Screenshot of chapter on advance-fee fraud - Advance-fee fraud - Mortgage fraud - Ponzi schemes - Cheque fraud - Identity theft - Charity fraud - Investment fraud - Home improvement fraud - Debit card skimming - Credit card fraud - Lottery fraud - Loan fraud - Pyramid schemes Sample of DVD Chapter Headings Sample of DVD Chapter Headings

Fraud Awareness DVD Training - ManchesterCF

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Page 1: Fraud Awareness DVD Training - ManchesterCF

ManchesterCFSuite 501

125-720 King St. WestToronto, Ontario

Canada M5V 3S5

www.manchestercf.com

+1.416.388.6051

[email protected]

Fraud Awareness DVD Fraud Awareness DVD TrainingTraining for for Credit UnionsCredit Unions

Both credit unions and their customers arelosing large sums of money due to fraud at retailbanking branches across North America.

Professional fraudsters prey upon unsuspectingvictims and credit union branch employees.Internal and external fraud can wreak havocupon banking operations and the financialhealth of the customer base.

In an economic slowdown, fraudulent activityincreases, weakening profits and causingharmful reputational damage. Effective fraudawareness training becomes even more critical.

ManchesterCF has collaborated with theproducers of FraudSquadTV to develop a two-disk training DVD for Canadian credit unionstaff.

The Fraud Awareness for Retail Banking trainingDVD contains professionally filmed re-enactments and interviews with actual victims ofmany frauds that involve a credit union businesseither directly or indirectly.

The video segments engage the audience withcompelling stories and provide a window ofreality into how fraudsters lie, deceive and stealmoney from victims across society. Eachchapter is an average eight minutes in duration.

Better informed staff can raise alerts, reportsuspicions and dramatically reduce thefrequency and cost of fraud to a retail bankingbusiness.

The Fraud Awareness for Retail Banking trainingDVD set is sold for $300 per branch, a smallfraction of the average fraud incurred in a creditunion’s operations.

Produced in high definition (HD) digital format,the training DVD can be branded andcustomised to suit the needs of each creditunion. Each DVD set is comprised of two DVDsand is menu-driven by chapter heading.

All fraud awareness training materials arecurrently available in English only. A Frenchversion will be released in late 2010.

Sample chapters are viewable in the ClientLogin section of the ManchesterCF website.

For further information on reducing the impactof fraud within your credit union’s branchnetwork in Canada, contact ManchesterCF.

Screenshot of chapter on charity fraud

Screenshot of chapter on advance-fee fraud

- Advance-fee fraud

- Mortgage fraud

- Ponzi schemes

- Cheque fraud

- Identity theft

- Charity fraud

- Investment fraud