Franchise Buyer Nov / Dec 2015

FRANCHISEBUYER

www.franchisebuyer.com.auNovember-December 2015 Vol. 3 Issue 9

Buy, Grow, Sell!

Includes Franchise for Sale Classifieds ALSO INSIDE: INSPIRED READING • APP CHAT • WEBSITES WE LOVE

Are You Ready for the Digital Future?Sales Growth Strategies for New Franchisees5 Myths of Store Design You Should Know

Retail Zoo:“Brand Stable” Strategy in Action

Retail Zoo:“Brand Stable” Strategy in Action

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Why spend your hard earned capital

Apply online now at or call our customer service team on 1300 659 676.

or traditional leasing solutions tailored just for you. Cash�ow It are the franchise �nance experts. Rental

With terms from just 12 months to 5 years, you have the option to:

Buying a new or existing franchise?

Refurbishing your store?

Need new equipment?

Purchase the equipment at any time.Return your equipment at the end of the term.Own your equipment over your preferred term.

Additional bene�ts for Accredited Franchise Systems. Call us today!

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6 Price Alerts &Latest Listings

8 SeriousOffers&Other Sales Terms

35 Franchise Classifieds

PUBLISHED BYFranchise Media Group Pty Ltd

EditorGlenn [email protected]

Content&ProductionEditorAnnaliza [email protected]

DesignKatherine Bercasio

ContributorsKate GroomBrian KeenPeter KnightTrent LeyshanMark MullerLiz RaadMatt Raad

Opinions expressed in Franchise Buyer are not necessarily those of Franchise Buyer or the Publisher. Persons entering into a franchise agreement are strongly urged to seek their own independent advice. All material is copyright and reproduction in whole or in part is not allowable unless specific permission from the Editor is provided.

ContentsNovember-December 2015Vol. 3 Issue 9

Highlights

l Retail Zoo: “brand stable” strategy in action

l “Getting ready for the digital future” by Matt and Liz Raad ask

l “The Face Behind The Phone” mini-documentary by Trent Leyshan

l Xpresso Mobile Café franchise partners growing their “coffee empire” faster

l “Sales growth strategies for new franchisees” by Kate Groom and Peter Knight

l “Virtually every business has the potential to be franchised,” says Brian Keenl “5 myths of store design that every retailer needs to know” by Mark Mullerl How to restore your business dream with fibre restoration franchise FibreNewl eBooks, online resource and mobile/web apps

All the best,Glenn Walford

founder and editor of Franchise Buyer

www.franchisebuyer.com.au

04 Cover StoryGlobal Business Development Manager Olivia Elsley talks about how the Retail Zoo franchise system works

10 Market HappeningsAustralia’s top customer service organisations and individualsTop global food and drink trends for 2016New research into Australia’s reading habits

14 SalesWe talk to Trent Leyshan about his journey making the “The Face Behind The Phone” mini-documentary

16 Digital MarketingMatt and Liz Raad ask, “Are you ready for the digital future?”

18 InProfileHow Xpresso Mobile Café franchise partners grow their “coffee empire” faster

20 Business 101Kate Groom and Peter Knight share sales growth strategies for new franchisees

22 Franchising Your BusinessBrian Keen discloses that virtually every business has the potential to be franchised

24 Store DesignMark Muller lists the 5 myths of store design that every retailer needs to know

29 InProfileRestoring your business dream with fibre restoration franchise FibreNew

30 Websites We Love31 Inspired Reading32 App Chat

Grab a FREE copy of Franchise Buyer Special

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Cover Story

Retail Zoo is a perfect example of this “brand stable” strategy in action as the parent company of three successful Australian franchise systems — CIBO Espresso, Boost Juice Bars and Salsa’s Fresh Mex. Franchise

Buyer recently caught up with their Global Business Development Manager, Olivia Elsley, about how the franchise system works.

Although Boost Juice Bars, CIBO Espresso and Salsa’s Fresh Mex are all individual franchise brands, they all fall under the Retail Zoo banner, with many of the resources shared among the three businesses. Of course, the most well-known brand amongst the stable is Boost Juice Bars, with the inspirational founder and entrepreneur Janine Allis still very much

RetailZooandaCultureof Growth: One Franchise

Partner at a TimeAn ever-growing trend in the franchise sector is to see a number of successful

single-brand operators creating a “stable” of brands under the one broad management structure. Taking their expertise and success in their single brand

also allows them to enjoy efficiencies in many aspects of the business that would not otherwise have been possible for a brand on its own. By Emma Webb

involved with all three brands.Areas such as leasing and shop fitting for all brands are

taken care of by Retail Zoo, while each brand has its own general manager and marketing team. “The whole back of house is run in silos to ensure the integrity of them as individual brands to the marketplace,” Olivia says.

As if looking after three franchise brands does not keep the team at Retail Zoo busy, Olivia says they are always on the lookout for suitable brands to acquire. “As a multi-brand

management company, we are always looking for opportunities,” she says. “We are always looking in the food retail niche, but the opportunities need to be the right ones so that they are the right fit for our entire business.”

Retail Zoo is not only looking to expand through acquiring other brands,

4 FRANCHISE BUYER • November-December 2015 • www.FranchiseBuyer.com.au

Cover Story

but it is also looking to grow through its existing franchisees. “Our number one challenge is selecting the right franchise business partners to maintain the original culture of the brand from when it commenced and having new partners become that culture and keep up the intensity and energy levels,” Olivia says.

She adds, “When a franchise brand starts and customers love it, they then want to multiply it to experience that brand in many other locations. The challenge is keeping the authenticity of the brand and maintaining this, as you add new sites and new franchise business partners into the business.”

“Our goal is to grow the core business, which is the single franchise business of the single storeowner. This is our key focus in all that we do, as that success then leads to the single storeowner becoming a multi-storeowner, which means the brand continues to grow.”

“A lot of brands measure success in store number growth. The goal of Retail Zoo is to have franchisees making more money in more sites of their business and not growing Retail Zoo at the expense of the franchise business partner.”

“It was a foundation principle of Boost to be very partner-focused and this has not changed, and in my experience, this is a refreshing approach in the industry.”

Remaining competitive is about staying ahead of the game,

according the Olivia, who says Retail Zoo is investigating new ways of delivering its offerings to its customers. “We are certainly looking at ways to make it easy for customers to utilise our brands through the digital space,” she says.

“The challenge is always getting customers to utilise digital contact with shopfronts as an impulse. We are working on new technology, which is all about making it easy for customers to interact with us and not be at the shopfront but having the product ready for them when they want it, recognising your customers and being aware when they arrive in the proximity of your store.

As far as where the three Retail Zoo brands are expanding, Olivia was quite clear. “Some may not realise that Boost still has a lot of new store growth in regional and metropolitan stores, so this is an area we are focused on. As for CIBO and Salsa’s, we have a broader national expansion strategy in place for both brands.”

“We are employing a lot of data to site selection, so we are able to see and articulate a lot more opportunities. I am firm in the belief that the future of location expansion in the franchise sector is all data-driven, so this is something to be on the look out for when considering location opportunities in any type of business and from any franchise system.”

To find out more about Retail Zoo or the franchise brands it represents, visit www.retailzoo.com.au.


Whilst all care is taken to present correct information, please also

refer to the most current website listing (click MORE INFO) and/or

contact the broker.

PIzzA CAPERSEdgeworth, Newcastle, NSW

Call: (04) 4727 3287$100,000 + SAV

SuBmARINE SANDWICHRockdale Plaza, NSWCall: (04) 4727 3287

$360,000 + SAV

JAymAkPort Macquarie & Taree, NSW

Call: (04) 1777 8587$55,000 + GST

THE SOuRCE BuLk FOODSPort Macquarie, NSWCall: (04) 1777 8587

$150,000 + GST

National Franchise Price Alerts & New Listings

AuSTRALIAN CAPITAL TERRITORy

OuTBACk JACkSCanberra City, ACT

Call: (04) 1926 3014$695,000 + SAV

GRANITE TRANSFORmATIONSFyshwick, ACT

Call: (04) 1926 3014$700,000

NEW SOuTH WALES

BuCkING BuLLMacarthur Square, NSW

Call: (04) 0482 4085$275,000 + SAV

NuTRITION STATIONEmu Plains, NSW

Call: (04) 0482 4085

$250,000 + SAV

RACECENTREDarling Harbour, NSWCall: (04) 0482 4085

$500,000 + SAV

Price Alerts & New Listings


QUEENSLAND

RED ROOSTERAshmore, QLD

Call: (04) 0882 2544$425,000 + SAV

RED ROOSTERRunaway Bay, QLD

Call: (04) 0882 2544$475,000 + SAV

GuTTER-VACBrisbane Central West, QLD

Call: (04) 1777 8587$120,000

BOOST JuICEMobeel, QLD

Call: (04) 1755 1445$390,000 + SAV

kWIk kOPyDarra, QLD

Call: (04) 1755 1445$190,000 + SAV

PIzzA CAPERSHamilton, QLD

Call: (04) 6705 1735$99,500

SOuTH AuSTRALIA

AuTO mASTERSMarion, SA

Call: (04) 0123 7717$295,000

WESTERN AuSTRALIA

THE COFFEE CLuBSt Georges Tce, WACall: (04) 4703 3472

$389,999 + SAV

uLTRATuNERockingham, WA

Call: (04) 1675 8156$599,000 + SAV

uLTRATuNEPerth Southern Suburbs, WA

Call: (08) 9468 5131$549,000 + SAV

National Franchise Price Alerts & New Listings

EAGLE BOySBrisbane Northern Suburbs, QLD

Call: (04) 6705 1735$399,000

Price Alerts & New Listings


QUEENSLAND

HEALTHy HABITSTweed City, QLD

Call: (04) 0882 2544$50,000 + SAV

(Urgent Sale/Offers Invited)

HEALTHy HABITSHelensvale, QLD

Call: (04) 0882 2544$99,000 + SAV


NEW SOuTH WALES

IN THE BOOTHSydney South, NSWCall: (04) 1174 5678

$60,000 (Urgent Sale/Offers Invited)

NEWSPOWERCampbelltown, NSWCall: (04) 0482 4085

$265,000 (Urgent Sale/Offers Invited)

COFFEE GuRuPenrith, NSW

Call: (04) 0482 4085$295,000


EAGLE BOySOrmeau, QLD

Call: (04) 0882 2544$85,000 + SAV


BuCkING BuLLLoganholme, QLD

Call: (04) 1755 1445$130,000 + SAV


LENArD’SThe Ridge Toowoomba, QLD

Call: (04) 1777 8587$150,000 + SAV


SLEEpy’SToowoomba, QLD

Call: (04) 1777 8587$60,000 + SAV


muFFIN BREAkMount Ommaney, QLDCall: (04) 1755 1445$256,000 + SAV


BuCkING BuLLLoganholme, QLD

Call: (04) 1777 8587$130,000 + SAV


Serious Offers • Price Reductions

• Quick Sales• Offers Invited

Serious Offers & Other Sales Terms


Serious Offers & Other Sales Terms

SOuTH AuSTRALIA

SuB SANDWICHUnley, SA

Call: (04) 1675 8156$195,000 + SAV


WESTERN AuSTRALIA

BuRGER EDGE + SAVRockingham, WA

Call: (04) 1675 8156$100,000


CHICkEN TREATCoolbellup, WA

Call: (08) 9468 5131$99,000 + SAV


CHICkEN TREATYangebup, WA

Call: (08) 9468 5131$149,000 + SAV


JETTS FITNESSDarra, QLD

Call: (04) 1755 1445$450,000 + SAV


SuBmARINE SANDWICHQLD

Call: (04) 6705 1735$99,000


LoLLipopSStrathpine, QLD

Call: (04) 6705 1735$329,000


WOk mEGladstone, QLD

Call: (04) 1554 3469$195,000 + SAV


LOCAL APPLIANCE RENTALSSouth Burnett, QLD

Call: (04) 1554 3469$449,000


Whilst all care is taken to present correct information,

please also refer to the most current website listing (click

the price indicator) and/or contact the broker.


Market HappeningsFind out what the movers and shakers in the Australian franchise

sector have been up to.

Customer Service Institute of Australia, the country’s leading independent customer service organisation, has recognised Australia’s most outstanding customer service-driven organisations and individuals in the

2015 Australian Service Excellence Awards, presented at a Gala Dinner held on 28 October 2015 at the Crown Palladium Ballroom, Melbourne.

In the 15th year of the awards, the “Best of the Best” was awarded for the first time to Brisbane City Council for its Customer Focus Team’s tireless work with both individuals and departments to ensure that the voice of the customer is always represented and considered along with increasing their focus on delivering great customer experiences. BCC also won the “Customer Service Team of the Year Award”.

There were 12 national organisational winners, including HCF, American Express, Mirvac Retail, Ivy College, Maui Jim and Signet, and 30 award categories overall that cover a broad spectrum of organisations from across the country. This year also saw the introduction of Highly Commended awards, of which 24 were given.

Olympus Australia’s Customer Experience Centre won “Customer Service Project of the Year” for bringing a new dimension to the concept of customer experience with a custom-built, state-of the-art, hands-on medical facility.

In the highly competitive individual awards that recognise a passion for customer engagement, Harbour City Ferries’ Grant Richards took out the coveted “Customer Service Advocate of the Year Award” and Ahmed Belrhachi from First Contact won “Customer Service Professional of the Year”.

The world’s fourth largest employer, ISS Facility Services, was strongly represented in the individual categories, taking home 3 of the 11 awards: “Customer Service Executive of the Year and, Customer Service Manager of the Year”, with Darryl Prince winning “Chief Customer Officer of the Year” Awards for the second year running.

CEO of CSIA, Anouche Newman, said, “There were a significant number of strong entries this year, and all of an incredibly high standard. The winning organisations and individuals are those that continually focus on keeping customers at the heart of everything they do. We believe customer service is fundamental to the success of every business. It gives them a strong competitive edge, and we are delighted to have the opportunity to acknowledge this through the Australian Service Excellence Awards.” www.csia.com.au

Full List of National Winners:National Winners — Organisations

n Best of the Best: Brisbane City Council, Customer Focus Teamn Service Excellence in a Large Business: HCF (the Hospitals

Contribution Fund of Australia Ltd)n Service Excellence in a Medium Business: Ivy Collegen Service Excellence in a Small Business: Maui Jimn Service Excellence in a Division of a Large Business: Mirvac

Retailn Service Excellence in a Contact Centre (over 100 employees):

American Express Australia Ltdn Service Excellence in a Contact Centre (under 100 employees):

Sunsuper Pty Ltdn Service Excellence in a Business Unit: Defence Housing

Australia, Operationsn Service Excellence in a Service Desk/Help Desk: Northern

Territory Government & Kinetic ITn Service Excellence in a Local Government: City of Canningn Service Excellence State & Federal Government: Queensland

Building and Construction Commissionn Customer Charter: Signet Pty Ltdn Service Excellence in a Not-for-Profit: HCF (the Hospitals

Contribution Fund of Australia Ltd)n Training Excellence: Signet Pty Ltd

International Winnersn Service Excellence in a Large Business: ICICI Bankn Service Excellence in a Medium Business: Servion Global

Solutionsn Customer Charter: Clarks Exotica Report & Span Service Excellence in a Service Desk/Help Desk: Snapdealn Service Excellence in a Division of a Large Business: Apollo

Hospital

National Winners — Individualsn Customer Service Advocate of the Year: Grant Richards,

Harbour City Ferriesn Customer Service Professional of the Year: Ahmed Belrhachi,

First Contactn Customer Experience Executive of the Year: Joshua Walther,

ING Direct Australian Customer Service Executive of the Year: Greg Gately, ISS

Facility Servicesn Chief Customer Office of the Year: Darryl Prince, ISS Facilities

Servicesn Contact Centre Manager of the Year: Paul Claassens, ING

Direct Australian Customer Service Leader of the Year: Kelly Marr, American

Express Australian Customer Service Manager of the Year: Nick Athan-Iksidis, ISS

Facility Servicesn Customer Service Project of the Year: Customer Experience

Centre, Olympus Australian Customer Service Team of the Year: Customer Focus Team,

Brisbane City Counciln Customer Service CEO of the Year: Peter Howman, Defence

Housing Australia

Australia’s Top Customer Service Organisations and Individuals Revealed

News


Market Happenings(continued)

Top Global Food and Drink Trends for 2016

WHAT’S NEW?Mergers & acquisitions, expansion plans, new store opening, staff promotion, additional team member, awards and recognitions, events or new products? Publish your company’s latest short story in Franchise Buyer. Visit www.franchisebuyer.com.au or send an Email to [email protected].

1Vegetarian alternatives to go mainstream. Dairy, gluten and meat alternatives will no longer just be

consumed by those with dietary needs.

2 Less processed foods, more natural. Consumers will continue to be concerned with eating natural and “less

processed” food products.

3 Sustainable practices will be necessary. Food manufacturers will be required to demonstrate their

credentials in environment and good sustainability practices.

4Eating for the body and beauty. Consumers will have an increased focus on eating for beauty.

5Matching food with exercise programs. The connection between exercise and diet will increase, as more people

become concerned with matching what they are eating with training programs. As consumers progress in exercise regimes, they will want their diets to progress and evolve to match.

6Verifying claims. In 2016, consumers and regulators will continue to insist that all brand origin and stories be better

verified.

7Matching diets with DNA. Recent consumer interest in “ancient grains and superfoods” will result in consumers

seeking to match diet with their personal physiology and diets that connect with their ancestry or genetic make-up.

8Social media is key. Social media will continue to play a significant role in the way people eat. Consumers will

continue to share pictures and stories about their food on platforms like Facebook and Instagram.

9Single meal portions. “Across age groups, more consumers are living in single-person households occasionally eating

meals alone. These meals for one require right-sized products and packaging as well as promotions that further erode any stigma of dining solo,” said Mintel ’s Global Food and Drink Analyst, Jenny Ziegler.

10Fat is no longer to be feared. There will be more awareness surrounding fats and acceptance of the benefits

of some types of unsaturated fat. Fat content will not be the first thing consumers look at when examining product labelling.

11Appearance is everything. “Flavour has long been the core of innovation, but more visual and share-focused

societies call for innovation that is boldly coloured and artfully constructed. Finding inspiration in global foodservice offerings, brands can experiment with vibrant colours and novel shapes to make packaged products worthy of consumer praise and social media posts,” said Ziegler.

Overall conclusion from mintel“These trends explore how consumers’ evolving priorities, opportunities from advancements in functional formulation and the almost inescapable reach of technology will affect food and drink in the coming year. Consumers are not the only influencers, as shifting economics, natural phenomena and social media are shaping what, how, where and with whom consumers are choosing to eat and drink. The trends will play out differently across the world based upon a variety of factors, including cultural norms, regional availability and societal needs. In some cases, established trends from one area are migrating to new regions, while a few emerging trends have the potential to disrupt the worldwide landscape,” said Ziegler. ausfoodnews.com.au

News

Global market research company Mintel has released its food and drink trend predictions for 2016.


http://www.franchisebuyer.com.au

mailto:[email protected]

http://ausfoodnews.com.au/2015/10/21/top-global-food-and-drink-trends-for-2016.html

News

Dymocks Survey Shows That We Are a Nation of Booklovers

The OmniPoll survey conducted among 1245 Australians aged over 18 years finds that three quarters of Australians say they love reading a good

book. Women lead the trend, with 83% making regular “me-time” to read compared to 66% of men.

In heartening news for those searching for last-minute gift ideas, 62% of Australians hope to receive a book this Christmas. Attitudes are much the same across age groups, but more women (70%) than men (54%) feel this way.

Sophie Higgins, Head of Merchandise and Marketing, Dymocks, sees the results of the survey as powerful affirmation of the enormous appeal of books. “Publishing trends come and go, but it is heartening to see that good books never go out of fashion,” Ms. Higgins said.

At the time of the survey, nearly 2 weeks out from Christmas Day, over half the adult population, around 9.6 million people, say they are likely to give someone a book this Christmas. This included almost 60% of women.

The popularity of books as gifts is part of a national trend. The Retail Council’s recent report1 into holiday spending ranks books among the top three gift purchases this Christmas, ahead of toys, music, electronics and other entertainment equipment.

When it comes to Christmas spending, younger Australians are more likely to buy books as presents than the older generation. Fifty-eight% of the aged 18-34 surveyed will buy books as Christmas gifts compared to 47% of the over 50s.

Higgins said the survey results show that, regardless of whom you are buying for, there is a great book to suit everyone. “This is a bonanza year for booklovers with an incredibly diverse range of new releases. Usually there are four or five standouts that everyone will buy as that special gift. This year, though, there are books to suit every taste. We cannot wait for Boxing Day when we can start reading them all.”1Retail Council’s annual survey of Christmas shoppers.

The findings correspond with strong book sales in the lead up to Christmas. Dymocks reported a sales uplift of over 15% in the first week of December compared to the same time last year.

“Books make the perfect gift, and unlike other items, their appeal lasts well beyond Christmas. With books, you do not need to spend a lot of money to find the perfect present. We know our customers love to give books as much as they like receiving them. If you are stuck for gift ideas, a personal recommendation from our well-read staff will help you find your next great read,” Higgins said.

Dymocks expects strong trading right through to Christmas. “December is our biggest month of the year. Over 25% of our annual sales occur during the Christmas period. Sales will be strengthened by the release of major new Star Wars books in mid-December to coincide with the world wide movie premiere,” Higgins commented. www.dymocks.com.au

OmniPoll key findingsAustralians who like to receive books as Christmas presentsn Around two thirds of Australians (62%) like to receive books as Christmas

presentsn 70% of all females and 54% of all malesn A similar proportion across all age groups like to receive books as gifts: 64% of

aged 18-34 and 61% of over 35sAustralians who love to read a good bookn Three quarters of the population say they love to read a good bookn Love of a good book is more prevalent among women but fairly consistent

across age groupsn 83% of females and 66% of malesn Comparable results across all age groups, with the highest results among the

youngest and oldest age ranges: 76% of aged 18-24 and 84% of over 65sHow likely are you to give someone a book this Christmasn Around 9.6 million Australians (half the adult population) say they are likely to

give a book as a Christmas giftn 58% of females and 48% of malesn 58% of people aged 18-34 will buy books as Christmas gifts with the numbers

decreasing with age: 43% of those aged over 65 will give a book as a Christmas giftNote: The OmniPoll survey was undertaken online on 3-7 December 2015

among a national sample of 1245 people aged 18 years and over. The results have been post-weighted to Australian Bureau of Statistics data to reflect the population distribution for age, sex, area and highest level of schooling completed.

New research into Australia’s reading habits shows we are a nation of booklovers, with two thirds of us hoping to unwrap a book this Christmas.


http://www.dymocks.com.au

TheFaceBehindthePhoneDriving for 2 hours to get to work may not be most Australians cup of tea, but for many Manila-based telemarketers it is a small price to pay

for a rewarding career. By Leona Devaz

“Welcome to the Philippines, a place that is now one of the world’s thriving hotbeds of outsourced call centres or better known as BPOs

— Business Process Outsourcing”, Trent Leyshan joyfully booms.

Founder of BOOM! Sales, Mr. Leyshan recently visited Manila to develop AGL Energy’s offshore sales capability. Not only was it exciting to be in a new country, but it was also an eye-opening experience that formed the basis of his mini-documentary “The Face Behind the Phone”.

Philippines is the second largest global BPO behind India. As Leyshan explains, “If you think local jobs are being lost to offshore, you are right. Give me the best person for the job, someone who cares and someone who is passionate.”

His 7-minute documentary provides a detailed snapshot of five Manila-based employees and their insights into working in the sales industry. It ranges from 23-year-old Deborah, who quit school at 17 and works “tremendously hard” to pay for medicines for her brother, to a new dad Karl, who lives outside of Metro Manila and invites Leyshan to celebrate his daughter’s first birthday.

The documentary gives a palpable sense of family

values, gratitude, enthusiasm and a deep-seated desire to create engagement with Australian customers.

Leyshan admits nothing could have prepared him for the first day of his sales training. “They were so excited by someone coming over to train them, which made a real impact on me.” He says, as a corporate training professional, “It is in complete contrast to how some people and some companies value training back here in Australia.”

The answer lies with leadership. “Most training fails, as it is not lived and breathed by the leaders of organisations — and I mean live and breath.” This is the fundamental difference between an employee lamenting, “Here is another training session that will go nowhere” and employees “wanting to learn more and more” and have passion for what they do.

Leyshan’s aim is for people to see “the faces behind the phone” and understand that “they are not soulless, faceless manipulators trying to sell products. They are trying to make their way in the world and see this role as a real opportunity.”

A muST WATCH“The Face Behind the Phone” with Trent Leyshan

https://vimeo.com/139776817


Sales

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Digital Marketing

AreYouReadyfortheDigitalFuture,orWillYouandYourFranchiseBeLeftBehind?

The shift to a digital world has completely revolutionised the way we can connect with our customers and deliver our marketing messages, and the opportunities available to launch and quickly grow your franchise business

are increasing exponentially.ByMattandLizRaad

Mobile marketing gives you the ability to instantly message people who are close by your business with special offers and invitations. When The North Face outdoor

stores implemented a geo-fencing campaign like this, 79% of customers reported visiting the store more often and 65% made a purchase as a result of the message.

Apps bring a whole new level of customer engagement. The Domino’s personalised phone app and pizza builder tablet app have been a huge success. According to Domino’s (USA) CEO Patrick Doyle, 45% of Domino’s sales are now coming through digital channels — that is over $850 million dollars and up from 35% in 2013.

The refinement of targeted advertising means that we


Digital Marketing

are able to get our message in front of exactly the right people at the right time. For example, with Gmail Sponsored Promotions advertising, you can directly target people who have received emails from your competitors — so if you are a travel franchise, you can get your advertisement in front of people who are currently receiving emails from flightcentre.com.au or smartraveller.gov.au.

Social media gives us the ability to create communities and conversations around our brands, launch new products and learn what customers love and hate about our business, giving the opportunity to improve and provide the best experience possible.

However, this wealth of opportunity may also be the death nell for many owners and operators who are not prepared to keep up. Many business owners have fallen into paralysis from the sheer overwhelm of possibilities, and even the big companies have been stung by misjudging their use of digital marketing tools.

When McDonald’s launched the hashtag #McDStories, they expected people to share their nostalgic memories of eating at McDonald’s when they were young — but within hours the tag had been hijacked by people telling horror stories about finding fingernails in burgers and being hospitalised for food poisoning.

Even some large corporate giants still do not have the very

Matt and Liz Raad are business and website investors, Angel investors and educators. They have trained thousands of people in their strategies for digital marketing and business success and founded H1 Digital Education, which provides nationally recognised qualifications and training in digital marketing. Find out more at h1digitaleducation.com.au.

basics of digital marketing in place, like a mobile-friendly website. This is no longer an “option” — it is a MUST. Not only will you be penalised in search engine rankings without it, you will also be losing business. According to Comscore, 78% of mobile searches for local business information result in a purchase — if you are not in the search results and showing properly on mobile devices, your business will literally become invisible.

There is no doubt that your franchise must implement digital marketing to be successful in the future, but the true key to success is KNOWLEDGE — understanding what tools and strategies support your corporate goals and direction, and how you should allocate your time and money across the many strategies available.

Whether you are a franchisor or a franchisee, it is essential to understand the fundamentals of marketing, website design and online strategies so you can make informed decisions to grow your business for the future.


Xpresso Mobile Café franchisees are making money. In

January 2016, John Kay, a Logan, Queensland- based franchisee, is starting his second business. It will be the first time for the mobile coffee van franchise (and John) and is only the start of things to come.

Managing Director, Jonathan Payne, says it is testament to two factors. The first one is “The system works. If you are not making money, you will not get a second van. We assist franchisees to get into their second van at cost and we have a finance solution to get them onto the road.”

The second is an entrepreneurial spirit. “This franchisee looks at the bigger picture and he is robust. We are in a relationship where we support each other — that is what the franchisor/franchisee relationship is all about.”

Franchisees within the Xpresso Mobile Café network can operate their second van anywhere within their territory. This premium mobile coffee franchise prides itself on giving large territories enough for franchise partners to support an additional two to three vans, if they choose.

“It is all about assisting each other to succeed. Everyone has the ability to do it. It is up to them. We do not push them,” Mr. Payne explains. In a competitive coffee landscape, he believes this point of difference is crucial.

WithXpressoMobileCafé,YourSecondVanCostsJust20CupsofCoffeeperDay,

andYouOwn It for $1 After 5 Years!That is the deal according to Jonathan Payne, who is making it easier for franchise partners to grow their own “coffee empire” faster with

this innovative approach. By Leona Devaz

“Our competitors pigeonhole them into small areas, whereas we genuinely want people to succeed,” adds Payne.

With Logan being an area of commercial and light industrial businesses, there is a need for employees to be served high-end coffee and cold lunch products — “the morning solution and lunch solution”. The food offering is

popular and an area the business is starting to place a focus on.

Their exclusive partnership with Di Bella coffee has given them another edge, actively promoting a philosophy of “Crop to Cup”. This ethos focuses on supporting communities who are the source of the coffee products, as “sustainability is a huge part of who we are”.

The green buying program not only improves the quality of the green beans but also creates value for franchisees. “We also use biocups, so all our cups are compostable,” says Payne. He says 99% of cups have plastic component around them and are not biodegradable.

With the vans fully equipped to deliver the produce, Payne jokes the fit-out is worth more than the van itself. However, it is level of detail that is meeting their client’s expectations for great coffee and service. www.xpressocoffee.com.au

In Profile


http://www.xpressocoffee.com.au

There is more than one way to increase sales in a business, and the choice will affect marketing, staffing and business operations. Because of this, it is important to know which approach a

franchisor recommends, how they will support it through marketing and what it means for how you run the business. To have that conversation, you will need to be aware of some basics of sales growth strategy. Let us take a look.

Increasing sales might sound simple enough, but there is a lot to it. It is more than finding new customers. That is because sales revenue involves the price you charge and the number of transactions you make. Therefore, to increase sales, there are three main approaches a business can take.

1 Increase price, decrease number of transactions. This is a “premium pricing” strategy. It means

offering more to your customers, which allows you to charge more. It is more than simply putting your prices up; your customer must perceive additional value.

2Decrease price, increase number of transactions. This is a “discount” strategy. It means reducing

your prices with the aim of increasing the number of transactions. You need to make sure the increase in volume counteracts the impact of the price reduction.

3Increase price, increase number of transactions. This means putting your prices up and also selling

more. It needs to be carefully planned and thought through, as there is a lot involved.

Each of these has different consequences for marketing. For instance, with a premium approach, you will want to attract customers who can spend more. This should be reflected in promotions, store fit-out and point of sale.

The decisions do not stop with marketing. With a premium pricing approach, your customers will expect a high level of service. What does it mean for the staff you recruit, how you train them and how you measure their performance?

A successful discounting strategy means more customers. To cope with increased volume, staff may need to become much more productive, so the question becomes how will you make this happen.

Once you have understood the approach to growing your business, write down the key things you will do to achieve your sales growth targets. These then become part of your business plan.

Sales Growth Strategiesfor New Franchisees

Peter Knight and Kate Groom help franchise owners develop business management skills. They run workshops and webinars and provide

practical resources to help franchises grow. For help with your franchise business plan, visit www.franchisebusinessplans.com.au.

Many people who purchase a franchise that is already up and running (as opposed to a brand-new site) are looking to increase sales, but

there is more to this than simply choosing a sales number.ByKateGroomandPeterKnight

Business 101


Having said that, of course, there are exceptions, and I know it is not feasible to create a franchise system for all businesses.

• Somebusinessesaresospecialisedthattherewouldbe no market for additional outlets.

• Inothercases,theproductissocomplexitwouldbevery difficult to reproduce an identical business, even with careful systems.

• Yet,othercasesaredependentontheparticularskillset of one person and this combination of skills is difficult to replicate.

However, businesses like these are very few and far between.

More often, there are two other issues.

The business owner’s business skillsFirst, it might be that you, the business owner, do not

have the skills (personal, business or management) to grow the business through franchising. Tom Potter (of Eagle Boys Pizza) put the changes in business focus and structure, which occur when converting to a franchise really well when he said, “I have moved from the pizza business to the people business.”

If you are looking to franchise your business, it is likely that you are a driven business owner with entrepreneurial characteristics. Most of my clients reflect this profile, and their people skills are sadly lacking. Always dealing with the detail needed to systemise and delegate tasks is not easy to take on board.

But create a team around you of people who have the skills you lack and then let go. Then you will find you have a beautifully leveraged franchise system.

The business is too complexA frequent issue where the entrepreneurial personality

will try to take everything on board. Niching a business down so that it is simple as it can be is seen to be boring. Entrepreneurial businesses tend to grow and grow.

The problem is that most franchisees will not have the skills to cover everything. Neither will they have the desire to work all times of the day and night to try to get the job done.

Secondly, by trying to sell to the whole market and be everything to everyone, you will lose focus.

Therefore, the first task a new franchisor and I go through is to simplify their product to meet the market and the skill set of potential franchisees.

How do you find out if youcan franchise your business?

Now, that is simple. Go to franchiseimply.com.au and do my Franchise Test and while there order my

free book “Should I Franchise My Business?”

Brian Keen is the owner of How to Franchise Simply, which delivers a simpler step-by-step franchising system in a number of different media, including the Internet and through workshops. www.howtofranchisesimply.com.au

Can You Franchise Your Business?Well, yes, you can. Virtually every business I have come across in over 30 years has had the potential to be franchised. By Brian Keen

Franchise Your Business


5 Myths of Store Design ThatEveryRetailerNeeds

to KnowOver more than two decades of designing retail stores, I have come across a multitude of ideas about how design theory should be into practice. Whilst some are time-tested truths, others are mere urban

myths. By Mark Muller

Like all good myths, these ideas have a semblance of truth and rely on delivery by a trusted source to create what appears to be a convincing argument.

Here are five store design myths on which I would like to set the record straight.

Myth No.1 Bigger shop = more display

As both consumer trends and competitive market forces change, store owners invariably need to increase or decrease the floor area accordingly.

The change in total floor space is often miscalculated due to the misunderstanding that all square metres are equal. The truth is that every additional square metre of floor area does not necessarily equate to an additional square metre of display space. Design factors impact this, such as the number of aisles for customer walk space and the ratio of wall shelving to freestanding shelving.

For example, increasing an existing store size by adding an extra 1 m of width to a store that is 20 m long will technically add 20 sqm of floor space. However, 1 m is not enough to fit an extra run of shelving because the width of the shelving plus an extra aisle will require at least 1.8 m. Therefore, unless the existing aisle widths can be condensed, there is no benefit to the extra 1 m width.

The take-home lesson here is that, whilst total area is important, the shape of a store affects the total length of wall space, and rectangular stores have more wall space than squares.

Myth (noun) — A widely

held but false belief or idea.

Store Design


Myth No.2 The quicker we can serve customers, the

happier they will beIn these fast-paced times with increased demands on

work, family and social commitments, people are more time-poor than ever. It is easy to translate this to the assumption that customers put the saving of time ahead of any other factor in their choice of store. This can lead storeowners to configure the design of their stores to allow quick entry, fast product selection, efficient transaction and swift exit from the store. Whilst some of these actions can improve the customer experience, not all improve the business performance. After all, a customer that is not in the store cannot buy anything.

A better rationale for the business is to create a store environment that increases customer circulation around the store and encourages them to stay in the store with better product displays.

By all means, speed up the entry and transaction time, but encourage browsing during the product selection and exit phases of the purchase path to increase sales.

Myth No.3 Signs will change customer behaviour

Retail stores can have many types of signs — department, promotional, directional, operational and many more. By the time a customer moves from the entry through the shop and to the sales counter, they have been so bombarded by messages that they tend to switch off in the relief that they are finally going to talk to a real person.

However, POS counters themselves can also be littered

with small signs from well-intentioned staff who have become frustrated with repeating the same statements. These statements often appear on counter fronts but are often ignored by customers;n “Queue Here”,n “Cash Only”,n “No Credit” andn “ID Required”

The truth is that it is normal human behaviour to only seek out messages that apply to an individual’s current needs, not the needs of the staff.

A better solution is to train staff to introduce the messages verbally either in a prior conversation on the sales floor or during the purchase at the counter.

Unfortunately, installing a variety of small signs is often an indication of staff frustration or even laziness, not to mention a good way to make customers feel silly when they ask a question and have a written answer pointed out directly in front.

Myth No.4 Natural light makes a better store

environmentI have often heard the virtues of natural light in an

architectural space extolled by designers and clients alike. Whilst it is true that natural filtered light can create a pleasant atmosphere in certain spaces, it is more of an enemy than a friend to retail environments.

Natural light is, in fact, the cause three different problems in retail stores.

Firstly, the UV light from the sun is so intense that

Store Design


With more than 20 years in the retail design and fit-out industry, Mark Muller is the author of “The Power of Retail Design” and is the founder of Mark Retail. www.

markretail.com.au or 1300 397 968.

even in a filtered situation it can be enough to fade stock. The shelf life of products and packaging exposed to natural light is much less than those under artificial light.

Secondly, the brightness of either direct or reflected sunlight is so powerful that it can completely annihilate any ambient or accent lighting effect attempted inside the store and can even make the rest of the store look dark.

Thirdly, creating a successful retail experience requires that customers forget about what is outside the store and be immersed in the products and offerings inside the store. Windows and natural light tend to be distractions to this objective.

It is better to have a small amount of filtered light at the storefront, but block enough of it to reduce impact and allow internal lighting to create the atmosphere.

Myth No.5 Mirrors make space

lookbiggerandlighterI am sure we have all experienced the

effect that a room with a full mirror wall creates, and we have been deceived into thinking the room was double the size. We are also well aware of how good a mirror is at reflecting light.

This, unfortunately, has translated into the combined misunderstanding by some people that adding mirror to the walls of a shop will both make it look bigger and also feel lighter.

The first truth is that mirrors used in this fashion actually detract from the design effect intended in most stores. Using mirrors to create a false impression of size only serves to confuse and disorient customers as to the layout of the store. Nothing frustrates customers more than thinking they are approaching a destination only to realise upon arrival that they have been deceived by a mirage.

The second truth is that mirrors do not make a room feel lighter, but in fact can make it appear glary or even darker. The reason lies in two facts:

1That mirrors cannot magically “produce” light but only reflect existing light, so there is actually no extra light

in the space, and

2That mirrors can only reflect what is opposite, so if the opposite side of the space is dark, then this darkness

will be duplicated.Mirrors have their place in retail — sometimes for

decoration, mostly for customers to try on products, but not for creating space or light.

Next time you are tempted to use one of these or some other “so-called” design principles, consider the impact in the light of practical reasoning before implementation. It is always best to inspect working examples in other stores and even perform a small test yourself. After all, the harsh reality of personal experience will always dissolve the pseudo-reasoning of the most powerful myth.

Store Design


Caring In-Home CompanionsSenior Helpers® was started in 2001 in the USA as the answer for seniors wanting to age in their homes independently and safely. From a single franchise in 2005, Senior Helpers® has boomed to over 300, including 13 in Australia.

In this rapidly expanding industry, Senior Helpers® franchisees connect trained staff with aged clients needing in-home help.

For an investment from $75,000 Senior Helpers® displays an unwavering commitment to the success of all its franchises. Comprehensive training and support is provided both prior to and ongoing after you start trading.

The demand for aged care services in the future will be huge. By 2030, one out of every five Australians, almost 7 million people, will be over the age of 65.

89% of seniors want to grow older without having to move from their homes. More than half are concerned about their ability to remain at home.

With a commitment as strong as Senior Helpers®, it is no wonder the average annual sales for a franchise open over a year continues to grow! Enquire NOW!

Looking to purchase a franchise & need some help with your due diligence?The Franchise Shop can assist you. Our fixed price - $495 including GST- franchise buyers assistance pack is just what you need and great value. Expert assistance from our very experienced franchise consulting team. It gives you access to a consultant to work one on one with you for up to 2 hours using Skype so no time is wasted in travel, and it can be at a mutually convenient time including outside normal office hours. Call 1300 139 557 to arrange your consult now.

The Franchise Shop can turn your business into a franchise in 4 easy steps:1. A free no obligation meeting to help us understand your business.2. A feasibility study.3. A development phase including legal document preparation.4. A marketing and sales phase.

With over 35 franchisees across the country, Kleenit it now a market leader. Servicing a number of markets including graffiti removal, with a wide range of services and therefore a variety of ways to create income for our franchise owners. Purchase from $100k.

Tile & grout restoration is a billion dollar industry in the USA. Become your own boss, increase your income & improve work/life balance! Buy a GroutPro franchise from $40k.

Wheel Change U is a mobile tyre fitting service that was founded in Newcastle in 2012 and franchising commenced in 2015. We service fleet customers, trade customers and the public. Great training and support. Purchase from $30k to $150k.

Rent The Roo rents furniture, technology, and home and kitchen appliance rentals. Established in 1976, this is a well-run, experienced franchisor. Purchase from $350k.

Croc’s Playcentre is successful because of its integration of branding, design of centres, marketing of the business, and management skills. From $650k.

Fibrenew is a mobile franchised service for restoration of leather, plastic and vinyl. With 230+ franchisees worldwide & total Investment around $80,000 Fibrenew is a great franchise.

Since 1991, Cavalier Homes has built quality homes and a reputation for excellence. Since franchising in 2002 we link-up with local builders looking to grow their business, provide competitive pricing & solid business practices. Purchase from $50k plus GST.

If you are a qualified accountant or hold tax qualifications, then running your very own TaxAssist Accountants practice can offer you the challenge you have been looking for with the support you need. Franchise Fee is $70k plus GST.

Sunspot Skin Cancer Clinics are a great franchise for medical practitioners, or experienced medical practice managers. Franchises to add to existing clinics from $55k plus equipment.

THE FRANCHISE SHOP IS PROUD TO OFFER YOU THESE EXCITING

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Phone: 1300 139 557Email: [email protected]: www.thefranchiseshop.com.auFacebook: facebook.com/TFranchiseShopTwitter: twitter.com/TFranchiseShop

FEATURED FRANCHISE

The Time For You business provides domestic cleaning to people who need a bit of extra help around the house but our franchisee don’t do the cleaning. The Time For You franchise is a sales and management franchise Purchase from $39k plus GST.

Experience and expertiseLeading full service consultancyPremium quality at competitive priceCompetitive, Affordable, Secure, Responsive

The Finn Buying and Selling Process is Unique- We generate over 1,000 buyer enquiries per month

- We are #1 in franchise sales in Australia

- Finn Franchise Brokers have in all states

- We achieve a 99.4% franchisor approval rating of franchisees we put forward

- We subscribe to 50+ business for sale websites

Find your local broker - www.franchisebrokers.com.au

Australia’s Largest Network of Specialist Franchise Brokers

Steve Finn

Co-founder and CEO

As franchise business owners ourselves we

understand the unique nature of the franchise

business model.

We assist buyers and sellers with valuations,

business profiling, due diligence, marketing

and communications, negotiations, franchisor

approval, contracts, settlement and handover.

Franchise SalesExperts!

The Finn Buying and Selling Process is Unique- We generate over 1,000 buyer enquiries per month

- We are #1 in franchise sales in Australia

- Finn Franchise Brokers have in all states

- We achieve a 99.4% franchisor approval rating of franchisees we put forward

- We subscribe to 50+ business for sale websites

Find your local broker - www.franchisebrokers.com.au

Australia’s Largest Network of Specialist Franchise Brokers

Steve Finn

Co-founder and CEO

As franchise business owners ourselves we

understand the unique nature of the franchise

business model.

We assist buyers and sellers with valuations,

business profiling, due diligence, marketing

and communications, negotiations, franchisor

approval, contracts, settlement and handover.

Franchise SalesExperts!

Established in 1985, FibreNew has been franchising since 1987 and is now a worldwide franchised market leader in the restoration of leather, plastic and vinyl. FibreNew is a mobile service catering to the

aviation, automobile, marine, commercial and residential markets, and with revenue streams across so many markets, it is no wonder the company is the success it is today.

“Our company and franchisees have grown and thrived through every recession,” Jesse Johnstone, VP Technology and Marketing, says. “That really speaks for the fact that there is always a need for our services.”

FibreNew’s years of experience in the development of its exclusive products, techniques, as well as its support, operations and marketing systems has seen the company expand into five countries with well over 200 franchises.

“Our franchise owners earn an excellent income, enjoy a decent work-life balance and can save their customers a lot of money by providing a high-quality repair service rather than having to replace the damaged leather, plastic or vinyl,” Jesse says.

FibreNew franchise owners provide repair services to a staggering range of customers, from panel beaters and furniture stores to massage therapists, theatres and taxi services, and everything in between, ensuring there is

Restore Your BusinessDream With FibreNew

With more than 20 years experience in the fibre restoration market, FibreNew has developed its franchise offering to have significant

benefits to both its customers and its franchisees.

always plenty of work to keep you going.Jesse says FibreNew is looking for a certain type of

person to expand the brand throughout Australia. The franchisee must not be colourblind, must like working with their hands, have confidence to build relationships and be physically fit, as furniture lifting may be required.

The total cost of a FibreNew franchise is $100,000 + GST plus a suitable vehicle, which can be leased.

For more information on becoming a FibreNew franchisee, call The Franchise Consultants on 03 9008 5945.

In Profile

AFibreNewfranchiseoffers:•Flat-rateroyaltysystem•Six-monthramp-uproyaltygraceperiod•Pre-trainingprogram•2weekshands-ontraininginCalgary,Canada•Mentorshipprogram•24/7Support•ExclusivetechnicalIntranetlibrary•GoogleAdWordsprogram•FullyloadediPad,includingtheoutstandingFibreNewapp•Proprietaryproductlinewithover195products•Allproductsarethird-partytested•Manufacturedin-house•MeetFAAstandards•ExceedOEMstandards


Websites We LoveBe inspired and get ideas from the winners of the Australian Web

Awards 2015 for the Startup, Small Business, Ecommerce and Commercial categories. Source: www.webawards.com.au

Startup CategoryOpen to new commercial businesses that as of 1st July 2015 have been operating for less than 2 years.Deckee (http://deckee.com)Recipient: Newism (NSW)Client: Deckee

Small Business CategoryOpen to any commercial business that has been trading for more than 2 years as of 1st July 2015 and has turned over less than $2 million in the 12 months prior to 1st July 2015.Boat Equity (http://www.boatequity.com.au/)Recipient: Humaan (WA)Client: Boat Equity

E-commerce CategoryThis category is for websites whose primary purpose is to sell products or services online.Rusty Australia (http://au.rusty.com)Recipient: Doghouse and Rusty Australia (WA)Client: Rusty Australia

Commercial CategorySuited to businesses that are more than 2 years old and turning over more than $2 million p.a.Brown Brothers Colourful Conversations (http://www.colourfulconversations.com.au)Recipient: Get Started Pty Ltd (VIC)Client: Brown Brothers

Online


http://www.webawards.com.au

http://deckee.com

http://www.boatequity.com.au/

http://au.rusty.com

http://www.colourfulconversations.com.au

http://www.colourfulconversations.com.au

Reading

InspiredReadingRead more about network marketing.

Rock Your Network Marketing Business: How to Become a Network Marketing Rock StarA step-by-step system for seven-figure success. As an educator turned network marketing rock star, Sarah Robbins has a passion for sharing the system she used to achieve seven-figure success. In facet, she has shared that same system with her team, helping many achieve six- or seven-figure success. Rock Your Network Marketing Business will help you discover how to promote products, power prospect, present your opportunity, product or service, powerfully “close”, power start your new distributor and duplicate. Sarah wants you to rock your network marketing business and live a life you love through this powerful profession. Rock on, rock stars!AuTHOR: Sarah RobbinsPRINT: Paperback (110 pages; price: USD 12.00)PuBLISHER: Rockin’ Robbins Publishing (October 25, 2013)ISBN-13: 978-1884667268DIGITAL: Download on Kindle (file size: 323 kb; price: USD 9.99)

Go Pro: 7 Steps to Becoming a Network Marketing ProfessionalOver twenty years ago at a company convention, Eric Worre had an “aha” moment that changed his life forever. At that event, he made the decision to Go Pro and become a network marketing expert. Since that time, he has focused on developing the skills to do just that. In doing so, Eric has touched and been touched by hundreds of thousands of people around the world. Now he shares his wisdom in a guide that will ignite your passion for this profession and help you make the decision to Go Pro and create the life of your dreams. In this definitive guidebook, you will learn to find prospects, invite them to your product or opportunity, present your product, follow up with your prospects, help them become customers or distributors, help them get started right and grow your team by promoting events.AuTHOR: Eric WorrePRINT: Paperback (160 pages; price: USD 9.23)PuBLISHER: Network Marketing Pro, Inc. (April 29, 2013)ISBN-13: 978-0988667907DIGITAL: Download on Kindle (file size: 455 kb; price: USD 8.99)

Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!Mark Yarnell and Rene Reid Yarnell, two of the industry’s most respected and successful professionals, offer you strategies on how to overcome those first-year obstacles and position yourself for lifelong success. The Yarnells provide you with a wealth of savvy advice on everything you need to know to succeed in network marketing, such as proven systems for recruiting, training, growing and supporting your downline. In an easy, step-by-step approach, you will learn how to deal with rejection, recruit and train, avoid over-managing your downline, remain focused, stay enthusiastic, avoid unrealistic expectations, conduct those in-home meetings and ease out of another profession.AuTHOR: Mark Yarnell and Rene Reid YarnellPRINT: Paperback (304 pages; USD 9.52)PuBLISHER: Three Rivers Press (December 8, 2010)ISBN-13: 978-0761512196DIGITAL: Download on Kindle (file size: 4220 kb; price: USD 11.04)


http://www.amazon.com/dp/B00G056L84

http://www.amazon.com/dp/B00CLEM7J0

http://www.amazon.com/dp/B004DEPGLC

App ChatCheck out some of the top most useful mobile business apps (enterprise productivity/internal collaboration and mobile payments/wallet) for 2015.

TrelloOrganise anything, together. Whether you are managing a team of freelancers, writing an epic screenplay or just making a list of stuff, Trello makes sure you are organised and on top of it all. Like a whiteboard with super powers, Trello is simple to use and infinitely flexible. You will know exactly what needs to get done, who is going to do it, and what is coming up next. Plus, everything you do is synced and saved instantly to the cloud so that all your devices are always up to date. DOWNLOAD

AsanaAsana is the easiest way for teams to track their work and get results. From tasks and projects to conversations and notifications, Asana enables teams to move work from start to finish. It is simple to get started but powerful enough to run your entire business, and it’s free. * Quickly add, edit and share tasks, to-dos, reminders, and requests on the go * Track and organise all of your work * Communicate and get notifications * Free unlimited usage — for teams up to 15 people. DOWNLOAD

Apple PayPaying in stores or within apps has never been easier or safer. Gone are the days of searching for your wallet — the wasted moments finding the right card. Now you can use your credit cards, store credit cards and rewards cards with just a touch. Apple Pay is simple to use and works with the cards you already have on the devices you use every day. Because your card details are never shared when you use Apple Pay (in fact, they are not stored on your device at all), using Apple Pay on your iPhone, Apple Watch or iPad is the safer and more private way to pay. MORE INFO

Technology


https://itunes.apple.com/app/trello-organize-anything/id461504587

https://itunes.apple.com/us/app/asana-mobile/id489969512?mt=8

http://www.apple.com/apple-pay/

Come to the Franchising Expo in your city.Secure your free ticket today at

www.franchisingexpo.com.au using code FRANBUYER

Sydney Royal Hall of Industries, Moore Park, 18-20 MarchPerth Perth Convention Centre, 6-7 May

Brisbane Brisbane Convention Centre, 23-24 JulyMelbourne Melbourne Exhibition Centre, 26-28 August

ENDORSED BY

Want to get intoFranchising?

Australian Capital Territory

Price Details: $510,000–

560,000

A selection of listings from www.FranchiseBuyer.com.au

ACCURACY STATEMENTWhilstallcareistakentoreproducethisinformation, please contact the listing owner for the most current information on listings.

Search By Listing Name

Bakers Delight (Canberra)* New site opportunity * Seeking hardworking and ambitious individuals who are passionate about their brand and their freshly baked products * Extensive 16-week training program in a bakery environment * Loyal customer base in local communities * Holds 14.1% of the Australian bread market * Australia’s most successful bakery franchise.Contact Name: Michael NewmanEmail: [email protected]: (04) 1926 3014

Granite Transformations (Fyshwick)Operates 5 days a week * World’s largest specialist kitchen renovation network * Comprehensive national marketing program * Well-established business and highly profitable * Great lease tenure and terms * No ongoing franchise royalty fees * Full training and ongoing support provided * Huge showroom * Huge database of clients.Contact Name: Michael NewmanEmail: [email protected]: (04) 1926 3014

Jamaica Blue (Wagga Wagga)* Ongoing operational support * Local and national marketing campaigns * Bank accreditation * Exclusive coffee and food offers * Excellent location in a busy regional shopping centre * Excellent sales results — up-to-date sales figures available.Contact Name: Michael NewmanEmail: [email protected]: (04) 1926 3014

Outback Jacks (Belconnen)* Fully fit-out family dining in major Westfield Mall * Exceptional turnover with high margins * Currently under part-time management * Relaxed casual dining with open kitchen * Fully trained supervisors and staff in place * No prior experience needed * Training provided with ongoing head office support * Favourable lease terms.Contact Name: Michael NewmanEmail: [email protected]: (04) 1926 3014

Price Details: $700,000

Price Details: $299,000 +

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Outback Jacks (Canberra City)* High-performing business with a strong turnover * Currently run under management * Favourable lease tenure * Fully trained supervisors and staff in place * Fantastic busy location right on the corner of London Cct and Northbourne Ave * No prior experience required * Full training and ongoing support provided.Contact Name: Michael NewmanEmail: [email protected]: (04) 1926 3014

Red Rooster (Woollongong)* Highly profitable business if run by owner/operator * No prior experience required * Full training and ongoing support provided * Highly recognised and respected franchise brand with over 360 stores in Australia * Comprehensive national marketing program * Loyal and growing customer base already exists.Contact Name: Michael NewmanEmail: [email protected]: (04) 1926 3014

The Coffee Club (City South Wagga Wagga)* Price reduction from $595,000 * High sales * Cheap rent * Highly sought-after franchise brand * Impressive return to an owner/operator * Desirable working hours * Minimal amount of staff needed to run * Opportunity for hands-on/dedicated owner to improve overall running and figures of business.Contact Name: Michael NewmanEmail: [email protected]: (04) 1926 3014

Wild Gifts and Cards (Shellharbour)* Busy and successful franchise in the popular Stockland Shellharbour precinct * Excellent franchise model — commercial advantage, low-cost marketing and highly efficient advertising system * Well positioned in a popular and busy shopping centre having undergone a recent huge expansion * Well-trained staff already in place.Contact Name: Michael NewmanEmail: [email protected]: (04) 1926 3014

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Sydney Royal Hall of Industries, Moore Park, 18-20 MarchPerth Perth Convention Centre, 6-7 May

Brisbane Brisbane Convention Centre, 23-24 JulyMelbourne Melbourne Exhibition Centre, 26-28 August

ENDORSED BY

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Boost Juice (Dubbo)* Fantastic location, situated in busy Dubbo Square Centro Shopping Centre * Close to hotels — great exposure to tourists * Loyal and growing clientele * Sales volumes constantly growing * Strong business support * No prior experience required * Training provided.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Jaymak (Port macquarie & Taree)* National specialised equipment hygiene and sanitisation company * No skills required, but previous air conditioner/refrigeration mechanic skills is advantageous * Initial on-site training as well as internal diplomas of competency provided * Fully developed online training package provided.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

National Tiles (Tamworth)* Extensive supply chain system * National warehousing * CRM system and database Head office support * Initial set-up costs starting from $220,000 to $300,000 + GST (include franchise fee, initial on-site training and store fit-out; fit-out cost varies based on site and landlord negotiations) plus stock and operating capital.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Submarine Sandwich (Ballina)* Huge opportunity for a full-time owner/operator * Marketing is covered * Great location, under the sails at the pedestrian lights in the main CBD River St, Ballina * International brand and security of a franchise * Market leader * Full training and constant franchisor support.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

The Coffee Club (Ballina)* Strong profits * Conveniently located; local cinema nearby * Fantastic indoor and outdoor dining with free Wi-Fi available in-store for customers * Well-established business with a loyal customer base * Fully trained staff in place * Franchisor support * Iconic brand * Comprehensive national marketing program.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

The Source Bulk Foods (Port macquarie)* Highly unique and successful retail business model * Fast-growing business * Proven business tools, highly effective operating systems and people that genuinely care Transparency, enthusiasm and ethics form a culture as the backbone of our business.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

TJm (Tamworth)* Coming soon * Run under management * Potential for an owner/operator to grow the business * More than $100,000 included in plant and equipment * Tamworth is a great place to live and do business * Great recognition in the market * Full-time permanent staff * No prior experience required * Training and constant support provided.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

In The Booth (Sydney South)* Quick sale * Australia’s leading photo booth hire franchise * In the Booth Sydney South being offered for sale for the first time * Full-time administrative support provided by the head office * Two Toyota Hi-ace vehicles included in the price of sale, complete with fit-out.Contact Name: Bob BoswellEmail: [email protected]: (04) 1174 5678

Jamaica Blue (Eastgardens)* Proven business formula * Ongoing operational support * Local and national marketing campaigns * Exclusive coffee and food offers * Online loyalty system: Caribbean Crew * Great location inside Westfield Eastgardens * Great, well-trained staff * Real opportunities in store for a new owner/operator.Contact Name: Bob BoswellEmail: [email protected]: (04) 1174 5678

La Cucina* Outstanding location with great exposure * Long-term loyal clientele * Can accommodate up to 140 diners; both indoor and outdoor seating options * Plant and equipment in great condition * Perfect business opportunity for an owner/operator chef or an owner/manager * New long-term lease available.Contact Name: Bob BoswellEmail: [email protected]: (04) 1174 5678

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mr Espresso (Illawong)* High net profit, 70% ROI * Long lease * Great location * Prime position in busy centre * Modern and great looking fit-out, nothing to spend * Plenty of customer parking * Well-managed store * Extremely well priced * Full kitchen with state-of-the-art equipment * Brand-new gold standard coffee machinery.Contact Name: Bob BoswellEmail: [email protected]: (04) 1174 5678

Orange Leaf Frozen yogurt* Only frozen yogurt shop in Bondi Beach * Prime position in the middle of the busy Campbell Parade, only minutes away from the beach * Brand-new fit-out and full franchisor support * All the hard work of setting up this business has been completed * New owner can just come in and focus on growing the sales and profits.Contact Name: Bob BoswellEmail: [email protected]: (04) 1174 5678

Sub Sandwich (Sylvania)* No prior experience required * Full training and ongoing support provided * Perfect for an owner/operator * Suits husband-and-wife team * Currently run under management * Fantastic location in a busy shopping centre * Loyal customer base * Fully trained team in place * No fit-out required * Comprehensive national marketing program.Contact Name: Bob BoswellEmail: [email protected]: (04) 1174 5678

Xpresso Delight* Statewide opportunity * Unique entry-level business opportunity * Franchisee regularly visits each site, topping up the consumables and servicing the machines as required; weekly top-up and servicing can be done at any time to fit into your schedule * Access to a vast area * No office overheads.Contact Name: Bob BoswellEmail: [email protected]: (04) 1174 5678

Anytime Fitness (Wallsend)* Highly profitable, established business * Fully managed * Can be owner/operator managed to make more money or staff and manager in place * Reputable international brand * Innovators of the 24-hour, mixed fitness franchise * Low fee structure and overheads * Over 1,100 members and growing * Long lease and franchise agreement in place. Contact Name: James TaylorEmail: [email protected]: (04) 4727 3287

Beds R us (Hunter and Central Coast)* Seven stores in one lot * Stores are located in prominent bulky goods centres at Salamander Bay, Newcastle, Bennett’s Green, Warners Bay, Rutherford, Lake Haven and West Gosford * Profitable, long established business * Multi-store operation * Stable industry with healthy margins * Low-cost license arrangement.Contact Name: James TaylorEmail: [email protected]: (04) 4727 3287

Coolabah Tree Cafe [kooragang (Newcastle)]* Exciting new food opportunity with drive-thru coffee * Located at the new Shell/Coles Express Service Station at Kooragang Island at Newcastle * Extensive training * Group buying benefits * Excellent IT systems and POS support to assist your business * Marketing support.Contact Name: James TaylorEmail: [email protected]: (04) 4727 3287

mad mex [Green Hills (East maitland)]* Voted the best Mexican restaurant nationwide * Gourmet, restaurant-quality food in a fast-paced environment * Ideally positioned neatly between high-end restaurants and food court operators * High-volume takeaway business but a unique and high-quality product offer * Start-up costs vary depending on location and landlord contribution.Contact Name: James TaylorEmail: [email protected]: (04) 4727 3287

Pizza Capers [Edgeworth (Newcastle)]* Massive price drop * Established franchise on the main road of Edgeworth (Newcastle) * Low rent * Long lease and franchise agreement in place * Store’s fit-out and signage meets franchisor’s current standards * Experienced staff in place * Training and induction program provided * Comprehensive national marketing program.Contact Name: James TaylorEmail: [email protected]: (04) 4727 3287

Pizza Hut (Lake Haven)* Dine-in and take-away * Seven-figure sales turnover * Long-term lease and franchise agreement in place * Seating for over 120 customers with liquor license for restaurant * Excellent site location in the busy Lake Haven Shopping Complex * Comprehensive 8-week training program * No prior experience required * Ongoing franchisor support.Contact Name: James TaylorEmail: [email protected]: (04) 4727 3287






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Submarine Sandwich (Rockdale Plaza)* First time on market in 12 years * Suits husband-and-wife team * Currently run under management * Lease renewed until mid-2020 * Long tenure remaining on franchise agreement * Store just completed a re-fit * No prior experience required * Full training and ongoing support provided * Comprehensive national marketing program.Contact Name: James TaylorEmail: [email protected]: (04) 4727 3287

Sumo Salad (kotara)* Located in the food court at Westfield Kotara Shopping Centre in Newcastle * Plenty of tenure on the lease * Refit done in early 2015 (nothing to spend) * Opportunity to start catering for surrounding offices and businesses * No prior experience required * Comprehensive induction program * Proven business model.Contact Name: James TaylorEmail: [email protected]: (04) 4727 3287

Bucking Bull (macarthur Square)* Great location in a busy food court * Long-term lease in place * No fit-out/upgrade required * Great owner/operator business * Located inside of one of Western Sydney’s largest shopping centres, Macarthur Square * Large amount of potential customers * 10 years of operation, 10 years of dedicated customers.Contact Name: Andrew WilcoxEmail: [email protected]: (04) 0482 4085

Coffee Guru (Penrith)* One of Australia’s fasting going coffee franchises * Great location * Up and coming coffee brand that is making a great name for themselves * Established customer base * Training provided * No prior experience required.Contact Name: Andrew WilcoxEmail: [email protected]: (04) 0482 4085

High Volume Franchise Printing Business (Eastern Suburbs)* Store facing main road * Prime location * Iconic brand name * Major national competing brand * Great turnover with great profits * Can be run under management for greater work/life balance * Can be run by owner to maximise profit.Contact Name: Andrew WilcoxEmail: [email protected]: (04) 0482 4085

michel’s Patisserie (Bonnyrigg Plaza)* Been serving customers for more than 30 years * Offers an irresistible range of cakes, pastries, biscuits, savouries and sandwiches * Large customer base associated with 15 years of business * Suits a motivated vendor looking to own/operate their own business * Four wins in a row as Coffee Shop of the Year.Contact Name: Andrew WilcoxEmail: [email protected]: (04) 0482 4085

Newspower (Campbelltown)* Customer experts * Big variety across stores * Friendly and professional service * Local knowledge of area and customers * Great customer relationships with the community * Full lotto system in place * Great newspaper delivery service * Prime position in the main street of shops and local and government businesses.Contact Name: Andrew WilcoxEmail: [email protected]: (04) 0482 4085

Nutrition Station (Emu Plains)* Existing company store for sale * Vendor finance available * Fantastic prime location * Reputable organisation * Popular choice for the local community * Large following on social media * Perfect for an owner/operator * Great customer database.Contact Name: Andrew WilcoxEmail: [email protected]: (04) 0482 4085

Racecentre (Darling Harbour)* Fantastic location in Darling Harbour Shopping Centre-Harbourside * Centre available for corporate and private functions * Great opportunities for expansion * Location has large amounts of foot traffic passing by * Prime tourism spot in Sydney * Currently run under management * Strong turnover and high profits.Contact Name: Andrew WilcoxEmail: [email protected]: (04) 0482 4085

Sub Sandwich Store (Liverpool)* Perfect for an owner/operator * Currently run under management * Fantastic location in a busy Liverpool shopping centre * Strong and loyal customer base * Fully trained team in place * No fit-out required * Long-term lease in place * New DFO soon to open within close proximity * Has been trading for 9 years.Contact Name: Andrew WilcoxEmail: [email protected]: (04) 0482 4085


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Boost Juice (mobeel)* No rent to pay * Work your own hours * Mobeel Queensland is the sole contractor with the Brisbane Convention Centre * Current bookings made until mid-January 2016 * No prior experience required * Training provided * Option to purchase three vehicles with reverse cameras.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Bucking Bull (Loganholme)* New 5-year lease * Great location in the food court next to the Piazza, close to the Hyperplex Cinemas, AMF Bowing and gaming arcade * Large anchor tenants such as Myer, Coles, Big W, Kmart and Woolworths * High levels of foot traffic * Suits husband-and-wife team * No prior experience required * Ongoing franchisor support.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Coolabah Tree Cafe (Toowoomba)* Located at the new Charlton Travel Centre, cnr Steger Road and Warrego Highway * Caters from healthy options to great burgers, roast meals, sandwiches and breakfast plus really good coffee * Long lease options * Major rent incentives * Extensive training * Marketing support * Group buying benefits * On-top costs applicable.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Freechoice Tobacconist (Sunnybank)* Located in the popular and busy Sunnybank Plaza * Well-established business * Huge client base * Niche market * Same owner for the last 12.5 years * Perfect for a first-time business owner * No detailed franchise training involved * Training and support constantly available * Suits husband-and-wife team.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Queensland

Gutter-Vac (Brisbane Central West)* Profitable business for owner/operator * Low overheads and flexible hours * Full training and ongoing support provided * Suits husband-and-wife team * Comprehensive training and resources * Award-winning franchise support, marketing expertise and superior business systems.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Lenard’s The Ridge (Toowoomba)* Fantastic location in a shopping centre (The Ridge), anchored by Woolworths * Well-established store with loyal customer base * Business operating for 5.5 years * Remaining 4.5 years lease * Operated by one owner * Suits husband-and-wife team * No prior experience required * Full training and ongoing support provided.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Pizza Capers (Camp Hill)* Run under management * Great opportunity for an owner/operator * Prime location in Whites Hill Village Shopping Centre anchored by Camp Hill Woolworths * Existing business with loyal customer base * No prior experience or formal education required.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Queensland Lifestyle Patios* Steady and sustained business * Well-established client base and full financial records * Perfect for licensed builders * Suitable for a first-time business owner * Experience team in place * Options: Property + business + company with licence $1,500,000; Business + company with licence $650,000; Business only $450,000.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587



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Sleepy’s (Toowoomba)* Currently run under management * Huge opportunity for an owner/operator * Desirable working hours * Existing customer base * Great location * New franchise agreement will be offered * Low franchise fees * No prior experience required * Extensive training included in the package * Marketing programs in place.Contact Name: Mick CraigEmail: [email protected]: (04) 1777 8587

Boost Juice (mobeel)* No rent to pay * Work your own hours * Mobeel Queensland is the sole contractor with the Brisbane Convention Centre * Current bookings made until mid-January 2016 * No prior experience required * Training provided * Option to purchase three vehicles with reverse cameras.Contact Name: Leo RodinoEmail: [email protected]: (04) 1755 1445

Bucking Bull (Loganholme)* New 5-year lease * Great location in the food court next to the Piazza, close to the Hyperplex Cinemas, AMF Bowing and gaming arcade * Large anchor tenants such as Myer, Coles, Big W, Kmart and Woolworths * High levels of foot traffic * Suits husband-and-wife team * No prior experience required * Ongoing franchisor support.Contact Name: Leo RodinoEmail: [email protected]: (04) 1755 1445

Freechoice Tobacconist (Sunnybank)* Located in the popular and busy Sunnybank Plaza * Well-established business * Huge client base * Niche market * Same owner for the last 12.5 years * Perfect for a first-time business owner * No detailed franchise training involved * Training and support constantly available * Suits husband-and-wife team.Contact Name: Leo RodinoEmail: [email protected]: (04) 1755 1445

Jetts Fitness (Darra)* Strong profits with approximately 580 members and growing * No equipment upgrades required * Convenient location in a shopping centre precinct, close to Woolworths and Hotel Monier * Run under full management * No prior experience required * Full ongoing and comprehensive training provided * Strong multi-club representation.Contact Name: Leo RodinoEmail: [email protected]: (04) 1755 1445

kwik kopy (Darra)* Perfect for a first-time business owner * Long lease in place, extra 9 years * Working business days only * Great location in the heart of a strong industrial precinct * No prior printing experience required * Well-established client base and full financial records * Substantial support and training supplied by the franchisor.Contact Name: Leo RodinoEmail: [email protected]: (04) 1755 1445

muffin Break (mount Ommaney)* Profitable to owner/operator * No prior experience required * Long lease * Brand-new refurbishment * Fantastic location in the food court of shopping centre * Large level of traffic flow * Fully trained team in place * Loyal customer base * Comprehensive national marketing program * Full and comprehensive training provided.Contact Name: Leo RodinoEmail: [email protected]: (04) 1755 1445

Pizza Capers (Camp Hill)* Run under management * Great opportunity for an owner/operator * Prime location in Whites Hill Village Shopping Centre anchored by Camp Hill Woolworths * Existing business with loyal customer base * No prior experience or formal education required.Contact Name: Leo RodinoEmail: [email protected]: (04) 1755 1445

Queensland Lifestyle Patios* Steady and sustained business * Well-established client base and full financial records * Perfect for licensed builders * Suitable for a first-time business owner * Experience team in place * Options: Property + business + company with licence $1,500,000; Business + company with licence $650,000; Business only $450,000.Contact Name: Leo RodinoEmail: [email protected]: (04) 1755 1445

TJm (Tamworth)* Coming soon * Run under management * Potential for an owner/operator to grow the business * More than $100,000 included in plant and equipment * Tamworth is a great place to live and do business * Great recognition in the market * Full-time permanent staff * No prior experience required * Training and constant support provided.Contact Name: Leo RodinoEmail: [email protected]: (04) 1755 1445


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Eagle Boys (Brisbane Northern Suburbs)* Over 40% ROI * Run under full management * Opportunity for a new owner/operator * New image completed * Fully trained staff in place * No prior experience required * Full training and ongoing support provided * Loyal customer base * Comprehensive national marketing program * Recession-resistant industry.Contact Name: Russ WebbEmail: [email protected]: (04) 6705 1735

Jetts Fitness (Brisbane North WIWO)* One of the top 5 growing Jetts clubs in the country * Newly fitted out; the original half refurbished * Brand-new cardio equipment * Long lease in place and 15-year franchise agreement * Huge growth over the last 12 months from 400 to 900 members and growing * No prior experience required * Comprehensive ongoing training provided.Contact Name: Russ WebbEmail: [email protected]: (04) 6705 1735

Lollipops (Strathpine)* Unique and exciting play for children in an indoor, clean, safe and supervised environment * Australian Amusement Leisure and Recreation Association member * Play centre is open 7 days a week * By far the biggest and best venue for kids in the Brisbane area at 1300 square meters * Play centre offers a five-star location.Contact Name: Russ WebbEmail: [email protected]: (04) 6705 1735

OzSpy Security Solutions* Largest territory franchise in the group * Lifestyle-friendly business * Low running costs * Combined retail store and lucrative business-to-business income source * Owners have owned the store for 5 years and have been with OzSpy for 10 years * Owner tuition post-purchase available * No prior security industry experience required.Contact Name: Russ WebbEmail: [email protected]: (04) 6705 1735

Pizza Capers (Arana Hills)* Located across from shopping centre and Kmart * High volume sales * Loyal customer base * Dynamic team in store * Always been self-managed and excelled * Extremely popular national brand * Strong infrastructure from franchisor with ongoing support * Comprehensive training provided * No prior experience required.Contact Name: Russ WebbEmail: [email protected]: (04) 6705 1735

Pizza Capers (Hamilton)* Excellent location on Racecourse Road * Strong growth potential in sales * Currently run under management * Huge potential for an owner/operator * Loyal customer base * Strong infrastructure and ongoing support from franchisor * Dynamic team in place * No prior experience required * Comprehensive training provided.Contact Name: Russ WebbEmail: [email protected]: (04) 6705 1735

Snap Fitness (Arana Hills)* Compact, 24/7 gyms with state-of-the-art equipment * Minimal staffing * Great location * Plenty of car parking available * Growing memberships * High-quality equipment * No prior experience required * Full training provided * Continual support provided.Contact Name: Russ WebbEmail: [email protected]: (04) 6705 1735

Submarine Sandwich* Restaurant and takeaway * Great exposure on a major arterial road * Repeat trade * Ample parking * Well-established business * No prior experience required * Full training and ongoing support provided * Proven business model.Contact Name: Russ WebbEmail: [email protected]: (04) 6705 1735

Australia Post (Augathella)* Trading 5 days a week * Freehold Licensed Post Office * Loyal customer base * Run your business from your home * No ongoing franchise or license fees * Well-established business in the local community * No prior experience required * Initial training and ongoing support provided.Contact Name: Dione MauricEmail: [email protected]: (04) 1554 3469



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Australia Post (Clermont)* Business only trades 5 days a week * Strong six-figure turnover * Loyal customer base * Excellent business model * Annually revised fee and commission structure * No ongoing franchise or license fees * Well-established business in the local community * No prior experience required * Initial training and ongoing support provided.Contact Name: Dione MauricEmail: [email protected]: (04) 1554 3469

Eagle Boys (Roma)* Favourable lease tenure * Fantastic location on a busy road * Impressive six-figure turnover * Currently managed * Fantastic fully trained team in place * Loyal customer base * Opportunity for new owner * Fantastic marketing support * No prior experience necessary * Full training and ongoing support provided.Contact Name: Dione MauricEmail: [email protected]: (04) 1554 3469

Local Appliance Rentals (South Burnett)* Locally based furniture and household appliance rental business * Best ROI in a long time * Massive profits * Franchisee of the Year in 2012 and 2014 * 5 day a week business * Ongoing revenue contracts in place * Delivery vehicle included * Suits husband-and-wife team.Contact Name: Dione MauricEmail: [email protected]: (04) 1554 3469

Outback Jacks (Cairns)* Strong seven-figure turnover * Favourable lease tenure * Restaurant supervisors in place * High levels of tourist trade * Fantastic busy location just off the Esplanade * No prior experience required * Full training and ongoing support provided * Opportunity for a new enthusiastic owner * Some new equipment recently acquired.Contact Name: Dione MauricEmail: [email protected]: (04) 1554 3469

The Coffee Club (Ayr)* New fit-out * Great lease and franchise agreement in place * Good shopping centre location * No prior experience required * Full training and ongoing support provided * Loyal customer base * Comprehensive national marketing program * Financing available TAP through some major banks.Contact Name: Dione MauricEmail: [email protected]: (04) 1554 3469

Wok me (Gladstone)* Dine-in and takeaway sushi and noodle bar * High sales turnover * Fantastic high-profile location in Gladstone Valley Shopping Centre * Strong team of staff in place with experienced cooks * Fantastic marketing support * No prior experience necessary * Full and comprehensive initial training including hands-on in-store experience.Contact Name: Dione MauricEmail: [email protected]: (04) 1554 3469

Blockbuster (Tweed Heads)* Fantastic location * Includes two kiosks in Coolangatta and Kingscliff * No rental increases * Long lease and franchise agreements in place * Loyal customer base * Low cost of goods * Run under management * Can be run by an owner/manager * Price: $355,000 inclusive of $120,000 video library and $15,00 retail stock.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544

Bright Eyes (Broadbeach)* Price reduction for quick sale * Easy access with ample parking * Great tourist trade especially in the holiday season * Can be run by a full-time owner/operator * Simple-to-operate proven business system * Low-cost entry level and low ongoing royalty payments * Full training and ongoing support provided.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544

Eagle Boys (Ormeau)* Price reduction for quick sale * Well-established business * Conveniently located in shopping centre * Easy access and ample parking * Loyal customer base * Consistent sales figures * Ranked in the top 10 for sales nationally * 100% Australian-owned company * No prior experience required * Full training provided.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544

Healthy Habits (Helensvale)* Huge price drop from $135,000 * Quick sale * Attractive and well-presented business * Great opportunity for new owner/operator * Prime location in the food court at Westfield Helensvale * Good fit-out * Great staff * Loyal customer base * Busy shopping centre * Fantastic support * Full training and support provided.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544


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Healthy Habits (Tweed City)* Massive price reduction * Prime position within the food court * Loyal customer base * New modern store with excellent plant and equipment * No new fit-out required * Full training at no additional cost * Opportunity for an enthusiastic owner/operator * Outstanding franchisor support * Fantastic team in place * Reasonable rent.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544

Red Rooster (Ashmore)* Proud Australian-owned and -operated company * Leading player in the dynamic QSR industry * Large drive-thru store * Prominent location * Easy access and ample parking * Great visibility * Run under management * Long lease in place * Established business * No prior experience required * Full training provided.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544

Red Rooster (Runaway Bay)* Proud Australian-owned and -operated company * Leading player in the dynamic QSR industry * Well-established business * Experienced management and staff in place * Great visibility from main street * Easy access and ample parking * Suits and owner/operator * No prior experience required * Full training provided.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544

ultraTune (Burleigh)* Reduced price for quick sale * Well-established business * Loyal customer base * Great location with ease of access * Experienced and motivated staff * Strong brand * Easy systems in place * Ongoing support * Includes vehicle.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544

Anytime Fitness (Northern Gold Coast)* Established 24/7 gym for sale * Excellent returns * Fantastic support from a great franchise brand * State-of-the-art strength and cardio equipment * Low employee overheads * Great premises with plenty of parking * Long lease * Bank financing available of up to 50% for approved purchasers.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544

Anytime Fitness (Northern Gold Coast)* Established 24/7 gym for sale * Perfect for investors * Excellent returns * Fantastic support from a great franchise brand * State-of-the-art strength and cardio equipment * Low employee overheads * Great premises with plenty of parking * Long lease * Bank financing available of up to 50% for approved purchasers.Contact Name: Bob DeanEmail: [email protected]: (04) 0882 2544


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Auto masters (marion)* Excellent blue-chip location, close to Adelaide’s busiest shopping precinct with over 300,000 foot traffic each week * Currently run under management * Opportunity for a new owner/operator * Full financials available * Ideally suited for an owner with strong people skills * Detailed training and support provided by the franchisor.Contact Name: James GriggEmail: [email protected]: (04) 0123 7717

Fasta Pasta (mount Gambier)* QSR in a prime location in the heart of Mount Gambier * Rent is under 6% of turnover * Long lease in place to 2025 * New franchise agreement with option to renew until 2030 * Turnover in excess of $1,600,000 for the last 3 years * One of the best Fasta Pasta restaurants in South Australia * Loyal local customer base.Contact Name: James GriggEmail: [email protected]: (04) 0123 7717

I Luv Coffee (Southeast Adelaide)* Has 194 coffee, 18 slush and 2 frozen yoghurt machines currently in operation * Excellent lifestyle business with flexible hours * Potential for a full-time owner/operator * Large franchise territory throughout southeast Adelaide all the way to the Victorian border * No bank guarantee or lease required * Full support from local master franchisee.Contact Name: James GriggEmail: [email protected]: (04) 0123 7717

Naracoorte Tyrepower* Return to owner of over 50% * Centred in the heart of the agriculture and viticulture regions of SE South Australia * Positioned to service nearby Keith, Bordertown, Lucindale and Kingston towns * Buying power of a 260-store network * Situated in the heart of the Limestone Coast Region, midway between Adelaide and Melbourne.Contact Name: James GriggEmail: [email protected]: (04) 0123 7717

Outback Jacks (Glenelg)* Located on Glenelg Marina * Rare resale of an existing profitable store that has been in operation for the last 5 years * Rent is under 9% of turnover * Liquor license increased to allow 50% increase in seating capacity * No initial training or franchise agreement fees * Currently run under management * Potential for an owner/operator.Contact Name: James GriggEmail: [email protected]: (04) 0123 7717

Price Attack (Elizabeth)* Established for over 15 years * Well located at one of the busiest entrances of Elizabeth Shopping Center * Strong and consistent sales * Over 75% of sales being retail products * No hairdressing experience required * Innovative and extensive national marketing program * Ideal for a partnership or as a single operator. Contact Name: James GriggEmail: [email protected]: (04) 0123 7717

Red Rooster (mount Gambier)* Price reduction * Currently run under management * Fully trained staff in place * In immaculate condition * New update and fit-out just completed * Loyal and growing customer base * No prior experience required * Full training and ongoing support provided * Comprehensive national marketing program.Contact Name: James GriggEmail: [email protected]: (04) 0123 7717

Sleepy’s (Gepps Cross)* Currently run under management * Perfect opportunity for hands-on owner/operator * Large territory servicing 60,000 households * Long lease and franchise agreement with option to extend until 2025 * Up to 2 weeks of initial training as well as ongoing support.Contact Name: James GriggEmail: [email protected]: (04) 0123 7717

Sub Sandwich (unley)* Full training and ongoing franchisor support * No prior experience required * Currently run under management * Perfect opportunity for a full-time hands-on owner-operator to increase business * Long lease (option to 2024) and franchise agreement * With over 42,000 stores * Undisputed leader in the sandwich market worldwide.Contact Name: James GriggEmail: [email protected]: (04) 0123 7717

South Australia


Price Details: $1,250,000



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Burger Edge (Rockingham)* Vendor finance available * Well-established store * Loyal client base * Long lease in place * Prominent location * Refined store operations and retail management experience * Expert store design, layout, build and equipment configuration * Full training induction and ongoing support * Advanced POS and sales reporting systems.Contact Name: Rajiv RajanEmail: [email protected]: (04) 1675 8156

Chicken Treat (Secret Harbour)* Well-established business, walk-in/walk-out * New branding and recent fit-out * Prominent location * Secure lease in place to 2017 * New term under negotiation * Experienced management team in place * Low rent * No prior experience required * Full initial training and ongoing support provided.Contact Name: Rajiv RajanEmail: [email protected]: (04) 1675 8156

Chipmunks (Western Australia)* Six current stores in WA with multiple vacant territories to fill * No premises lease required * Work-from-home option * Strong and consistent sales growth * Multiple income streams * No prior experience required * Full initial training and ongoing support provided * South Australia and Northern Territory also available.Contact Name: Rajiv RajanEmail: [email protected]: (04) 1675 8156

muffin Break (maddington)* With over 190 Muffin Break stores across Australia * Located within Maddington Shopping Centre * Ongoing franchise operational and marketing support * Bank accreditation * Well-established store * Loyal and established customer group * Long lease until 2019 * Low base rent rate * Strong and consistent sales.Contact Name: Rajiv RajanEmail: [email protected]: (04) 1675 8156

muffin Break (Rockingham)* With over 190 Muffin Break stores across Australia * Located within Rockingham Shopping Centre * Ongoing franchise operational and marketing support * Bank accreditation * New 6-year lease under negotiation * Well-established store * Same owner for 6 to 7 years * Loyal customer group * Suits an owner/operator.Contact Name: Rajiv RajanEmail: [email protected]: (04) 1675 8156

Sumo Salad (Rockingham)* Ready for a new owner * Great location in Rockingham City Shopping Centre * One of the highest turnover stores in the state * Consistent and strong sales * Long lease in place until 2019 * Self-reliant team of loyal employees * No prior experience required * Capitalise on the growing demand for fresh and healthy takeaways.Contact Name: Rajiv RajanEmail: [email protected]: (04) 1675 8156

ultraTune (Rockingham)* 50% plus ROI * Highly profitable store * Easily accessible location with high rate of passing traffic * Loyal customer base * Well and long-running established store * Strong cash flow * Courteous, experienced and loyal team * National and international brand * Ideal for owner/operator * Well-kept building and workshop.Contact Name: Rajiv RajanEmail: [email protected]: (04) 1675 8156

Chicken Treat (Byford)* Urgent sale * 40% ROI to an owner/operator * Long lease in place * Low rent * Loyal and growing customer base * Experienced staff in place * No prior experience required * Full initial training and ongoing support provided.Contact Name: Steve FinnEmail: [email protected]: (08) 9468 5131

Chicken Treat (Coolbellup)* Store refurbishment underway * Urgent sale * All offers invited * Freehold available for purchase * Lease in place until 2016 * Fantastic location on Coolbellup Avenue * Loyal and growing customer base * Experienced staff in place * No prior experience required * Full initial training and ongoing support provided.Contact Name: Steve FinnEmail: [email protected]: (08) 9468 5131

Western Australia


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Chicken Treat (yangebup)* Store refurbishment underway * Urgent sale * All offers invited * Fantastic location on Yangebup Road * Long lease in place * Low rent * Loyal and growing customer base * Experienced staff in place * No prior experience required * Full initial training and ongoing support provided.Contact Name: Steve FinnEmail: [email protected]: (08) 9468 5131

Plus Fitness (myaree)* Vendor finance available to suitable candidates * Great location on Canning Highway * Established membership base * Ample parking * Low staffing, fast break-even and impressive returns * High levels of accessible support from a team of in-house support specialists and field managers.Contact Name: Steve FinnEmail: [email protected]: (08) 9468 5131

ultraTune (Perth Southern Suburbs)* Close to CBD $549,000 * Easily accessible location, with a high rate of passing traffic * Loyal customer base with high levels of repeat business * Well-established store in a successful franchise system * Highly profitable store * Ideal for an owner/operator.Contact Name: Steve FinnEmail: [email protected]: (08) 9468 5131

Avis (Bunbury and Southwest)* Blue-chip business available in key southwest town of Bunbury with location also in Busselton * Wide range of high-quality vehicles available to rent including cars, utes, trucks and buses * Highly successful business for over 25 years with the same owner * Excellent returns to an owner/operator * Operates from Bunbury, Busselton and Collie.Contact Name: Ryan WillsherEmail: [email protected]: (04) 1919 8584

Bakers Delight (karratha)* Over 700 bakeries across three countries, serving 2 million customers each week * No prior baking experience required * Full comprehensive training provided * Full team of skilled and highly trained staff in place * $250,000 plus profits to an owner/operator.Contact Name: Brad WallaceEmail: [email protected]: (04) 4703 3472

Carbatec (Western Australia)* Australia’s leading woodworking supplier * Established and run by the same owners for over 26 years * Suits anyone with a DIY or trade background or any experienced business owner * No prior experience required * Suits husband-and-wife team but can be run under management * Long lease and licence in place.Contact Name: Ryan WillsherEmail: [email protected]: (04) 2772 0752

The Coffee Club (St Georges Tce)* Price drop from $499,000 * Strong sales of over $18,500 a week * Consistent growth year on year * Great further opportunities for sales growth * Suits husband-and-wife team * Proven track record, excellent training and ongoing support * Outstanding training and operational support * Innovative marketing strategies.Contact Name: Brad WallaceEmail: [email protected]: (04) 4703 3472

Croissant Express (Subiaco)* Located on Subiaco Square Road, opposite the Subiaco Train Station entrance * Loyal customer base * Long lease in place until 2023 * No prior experience required * Extensive initial and ongoing training and support provided * Experienced staff in place * Increased trading hours available to the new owner.Contact Name: Brad WallaceEmail: [email protected]: (04) 4703 3472

Elite Carpet Dry Cleaning (Geraldton)* Large client database * Good network of commercial clients and real estate agents * Strong net profit of over $100,000 to the new owner/operator * Can be run from home * Multiple services offered * Perfectly compliments an existing cleaning business or related business * $149,000 including vans and equipment.Contact Name: Brad WallaceEmail: [email protected]: (04) 4703 3472

Embroidme (malaga)* Existing, extensive and loyal client base * Well-trained staff * New lease available for new owner * Excellent training provided * No prior experience required * Suits husband-and-wife team * Monday to Friday business hours * World’s largest uniform, embroidery, screen printing and promotional products company.Contact Name: Steve FinnEmail: [email protected]: (08) 9468 5130


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Genesis Fitness (Joondalup)* Brand-new, large-format gym with huge wow factor: only 6 months old * State-of-the-art weights and cardio equipment * Large car park * Easy access from the freeway, Edgewater train station and surrounding suburbs * Long 20-year lease in place * Great visibility from major artery roads * Massive capacity of 2500 members.Contact Name: Brad WallaceEmail: [email protected]: (04) 4703 3472

magic Hand Car Wash (Innaloo)* One of the most successful car washes in Perth * Only 2 years * High average spend per customer providing high profit margins * Located on the roof with undercover parking and working space * Long lease left in place for the new owner * Multiple revenue streams * 50% Finance available.Contact Name: Ryan WillsherEmail: [email protected]: (04) 2772 0752

Lenard’s (Ocean keys)* Great location in the busy and growing Ocean Keys Shopping Centre * Multi-award-winning store * Fantastic lease * Dynamic franchisor with future growth plans * Excellent support and training provided * No prior experience required * Trusted brand name * Excellent franchise support system.Contact Name: Brad WallaceEmail: [email protected]: (04) 4703 3472

muffin Break (Bunbury)* Over 190 stores across Australia * No prior experience required * Full training provided * Suits either owner occupiers or investors * Currently run under management * Bank finance of 60% also available TAP * Access to developed products and services, training and marketing advice as well as group advertising.Contact Name: Brad WallaceEmail: [email protected]: (04) 4703 3472

Nando’s (kalgoorlie)* Massive store with new fit-out * Large indoor and outdoor dining areas * Drive-thru included as part of the business * Large accommodation area with four large rooms * 7% average year-on-year increase in sales over the last 2 years * Store is only 3 years old, boasting huge dining space * Full management and staff in place.Contact Name: Ryan WillsherEmail: [email protected]: (04) 1919 8584

Opposite Lock (kalgoorlie)* Long trading history with solid figures for an owner/operator to grow on * Long and viable lease in place * Great support from the franchisor including full training * No prior experience required, although a 4WD passion is an advantage * Suits husband-and-wife team * Huge warehouse/garage ready for expansion.Contact Name: Ryan WillsherEmail: [email protected]: (04) 1919 8584

Party Plus (Joondalup)* Joondalup and North of the River’s premier party hire and supplies business * Located in the Winton Road business precinct * Large range of party hire equipment, party supplies, balloons and decorations * Large commercial client database * Loyal consumer client base * Long lease in place * Low rent.Contact Name: Brad WallaceEmail: [email protected]: (04) 4703 3472

Sub Sandwich (Broome)* Currently run under management * Franchise was ranked #1 Franchise Opportunity by Entrepreneur Magazine 2010 * With over 42,000 stores worldwide * System is the undisputed leader in the sandwich market worldwide.Contact Name: Steve FinnEmail: [email protected]: (08) 9468 5130

Ray White (kalbarri)* Long-standing business, in place since the 1980s * Unique market position in the Kalbarri area with no other real estate agents * Multiple income streams * Fully staffed office * Well-located office in the centre of town with extremely low rent * Current owners are willing to stay on for an extended handover period if required.Contact Name: Ryan WillsherEmail: [email protected]: (04) 1919 8584

ultraTune (Perth Northern Suburbs)* Great visibility on a major road with huge passing traffic * Highly profitable store for an owner/operator * Loyal customer base with high volume of repeat business * Multiple services offered * Long lease and franchise agreement in place * Low rent.Contact Name: Steve FinnEmail: [email protected]: (08) 9468 5130


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RZFI-3304 CIBO Franchise Buyers Mag Full Page Ad_FA_OL.indd 1 4/11/2015 12:00 pm

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Franchise Buyer Nov / Dec 2015