Framework agreement

for

community based support services and personal care

Why a Framework Agreement?

• Set out in our Interim Market Position Statement:• Personalised services based on outcomes and choice, not

historic service menus, that help people live independent lives (increasingly through personal budgets)

• Promoting equality of access and reducing labelling – think about people, not care groups

• Reducing complexity – especially where people currently have multiple providers

• Releasing creativity and supporting flexibility• Ensuring quality, a fair price and focusing scarce resources

on front line services – ability to better anticipate investment levels

• Building closer commissioner/provider relationships - avoids the need for a full procurement exercise each time a service is required

Framework agreement• Relationship between the Authority and providers with

flexibility of contractual options (spot, variable volume, block)

• Establishes the terms in relation to price and quality with a select list of suppliers

• Services will be ‘called off’ from the framework agreement, when they are required either by call off without competition or by mini competition

• The framework agreement will be awarded at ITT Stage on the basis of the most economically advantageous bids

• The agreement will initially be for 2 years, with options to renew annually for a further 2 years

Generic services• The framework agreement will be generic and

not based on care groups • Providers will need to form consortia or

contracting partnerships or demonstrate that they can deliver generic services

Consortium Formal legal entity owned by two or more providers.

Contracting partnerships

Where a lead provider works with one or more providers to form a contracting partnership

‘Lots’ for the framework

Community-based support services –

non-CQC regulated

Regulated community-based support (including personal care) – CQC regulated

Personal care – CQC regulated

• Providers can bid for one or more lots

Indicative zones

• There will be 7 indicative geographical zones across the county at PQQ stage

• Providers will indicate their interest• We will then finalise the zones to ensure

effective coverage prior to Invitation To Tender

• Providers will be required to provide services anywhere in the zones they select

Indicative Zones

Qualities of selected providers

• The county intends to work closely with providers that:

• Are flexible and adaptable• Take a person centred approach• Demonstrate innovative ways of working• Achieve agreed outcomes for individuals• Maximise resources available to an individual• Operate generically• Have a robust business model

Process & timetable• Early January PQQ launched = ability to deliver• The service specification and FAQs will be available at the

same time• There will be market information sessions two weeks after the

PQQ is launched• Providers will need to register with ProContract• The PQQ process will last 30 days (approx 4 Feb)• PQQ Evaluation completed by 24 Feb and successful provider

informed• Invitation to Tender launched with deadline of receipt of 15

April• Go Live – June/July

Transition Strategy

Current Provider/Part of Framework

Negotiation re: current business

Current Provider/Not part of Framework but services covered by it

Negotiate transfer of business over first year: variable pace review/reassessment

Current Provider/Not part of Framework but services not covered by it

No change as a result of this process

New Provider/Part of Framework

New business from Day 1; transfer of business as above