FORTIS CHARITABLE FOUNDATIONAnnual Report 2015-16

It has been 10 years. We have come a long way. Done a lot for many. While there is a sense of pride there is also a recognition of the many lost opportunities. So last year (2015-16) we sat back and asked ourselves some basic questions; how can we do this better - make more of an impact – how is it that people still don’t fully know what we do?

The outcome of the introspection; a realization that we needed to get better organized; focus on being more efficient in our mature programs; give more attention to those areas that were not moving; add more passion behind some of the critical programs and most importantly start talking about what we do – a lot more. And so that is what we decided to do.

We consolidated our areas of work into 5 structured programs (UMEED, AANCHAL, SEWA, CHHAYA and SAVERA); we put together a team of committed people who would champion each program (a mix of employees and volunteers), concretized new directions for the programs (the process is on-going but more time was spent on assessing what we were doing and why), re-assessed our communication strategy and started reaching out to people to introduce and explain who we are and what we do.

Monthly meetings helped drive the agenda. Starting from informal meetings with empty chairs they have now evolved into full room half day sessions. Hesitant suggestions and defensive explanations have been replaced with passionate ownership and aggressive requests for action. It has been interesting to watch the evolution – interesting to see the team dynamics evolving– interesting to see the attitudes changing but most of all rewarding to see the faces light up when we put up the pictures of all the children and women with whom we have shared our journey. The energy feels right and the direction clearer.

So what did we manage to achieve:

UMEED – our child centric program – is the best etched out. Last year Chitra (UMEED Program Director) continued to support the UMEED- CHD program and started working closely with all our NGO partners to better understand how we can touch many more lives.

We also started a new program UMEED- SMILE –Surgeries for children suffering from Cleft Lip and Cleft Palate. The immediate transformation of a child’s face after the surgery and the look of sheer joy when a parent sees their child is all the gratification we need to know that we are making a difference.

In 2015-16, our AANCHAL program which focuses on Women’s health and well-being continued to work with Acid Attack Survivors (AAS). However that was not enough, we needed to do more. That has led us to introspect – ideas are being requested, needs are being assessed, additional resources (Radha joined as Program Director) are being inducted to help get traction into designing the next phase of work. 2016 will see some of that taking shape.

In CHHAYA our initiatives grew by leaps and bounds. From continuing support to the charitable dispensary in Amritsar, Rajeev (CHHAYA Program Director) helped start a new charitable dispensary at the Birla Mandir in Delhi. It represents the start of an exciting journey with immense potential. We recognise that we are learning and that it will take us some time to fully evolve and firm the model/s for OPD Clinics but the start has been extremely encouraging.

The huge demand for health camps from various sectors made us re-evaluate the focus of CHHAYA and we decided to expand its scope by collaborating with different partners to include health camps. Focusing on women and children, these camps not only help provide information about the health parameters of the recipients, (allowing for prevention and intervention) but also help in building awareness on critical areas.

JASBIR GREWALHead, Fortis Foundation

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Our disaster relief initiative – SEWA- steps in whenever needed. It is amazing to see that there are always many more volunteers than any situation demands. In 2015-16 we witnessed 2 disasters – the Nepal earthquake and the floods in Chennai. Col. Sumesh ensured our teams were well organized and dealt with difficult conditions and did exceptionally good work. Medical relief camps were set up for anyone requiring aid. Over 8000 people were treated and over 1.5 tonnes of relief material was distributed. We must do more - in times of disaster whether personal, local or national, timely medical help is one of the most critical needs. We understand this – we just have to get organized and execute efficiently. We remain open to partnering and collaborating not only with the government agencies but also with other social enterprises.

In 2015, we felt the need to design a program that will create awareness about preventive and remedial healthcare information. The objective being to build an informed society which is then equipped to care for itself and make informed choices. We also felt the need for a platform to communicate about our work, our ideas, our finances and our ecosystem. With this in mind, a new program SAVERA was started with Anjali joining as its Program Director. SAVERA uses several mediums to communicate – print, digital and audio visual. Our website was re-designed keeping the revised Foundation structure in mind and it is the voice through which we communicate our work to our partners, trustees and employees of the group company. 2 publications for children on health and hygiene were developed in 5 different languages - distribution and impact will start this coming year. Several ‘Smile Stories’ of children suffering from Congenital Heart Defect who have been successfully treated under our UMEED program were filmed.

The first steps towards designing a sub program – Jaan-Kari: a database of disease related information accessible to all – was initiated. The foundation for an initiative (Avaz) to help evolve discussions on health issues with the intention to drive public policy development has also been established.

Besides the focus on getting the programs moving, the year also saw increased oversight and effort to improve our governance, control and reporting structures. Vishal volunteered to help improve our finance management, systems and controls and Anuradha joined to supplement our documentation and reporting requirements. The recognition that we work as fiduciaries and are accountable helps us keep focus and strive towards an open and transparent culture based on trust and commitment.

There were many who came into our circle - some as friends, some as participants and some to just watch – we thank each one of them for the energy they shared. We welcome their friendship and guidance and look forward to having them back again. We hope to make many more friends in the coming years. Friends who will help, guide and support us do more, who will share our passion and who will walk with us in good times and through challenges as partners.

In all we have had an exciting year – new learning’s and realizations, new programs, new friends and new partners. The journey will continue. We feel we are making a difference but also recognise we could be better, faster and with more impact. We promise to keep at it.

We also look forward to hearing more from the only people who can truly say we are succeeding in making a difference – the recipients of our programs.

Thank you. JSG1st April 2016

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How we started

ORgAnizAtiOns WHO suppORt us

information

Set up in 2005, the Fortis Charitable Foundation (FCF) was constituted as a trust with Malvinder Mohan Singh, Shivinder Mohan Singh, Japna Singh and Aditi Singh nominated as its founder trustees.

FCF works in an inclusive manner not only to align and synergize the social enterprise work of the The Singh Group companies but to expand its circle of partnerships to include Non Governmental Organizations, other Corporates and Government Departments.

FCF through its dedicated team of employees and volunteers focuses on five programs that work towards the Health and Well-Being of Women; Children; Disaster Relief (Preparedness and Operations); Enabling and Sustaining Charitable Healthcare Infrastructure; Creating and Supporting open platforms for Health Information.

Registered Office: 54, Janpath, New Delhi - 110001F No. 197/21/2010-ITA-1FCF registered under Section 12A and 80G of the Income Tax ActWebsite: www.fortisfoundation.in

Contributions under Section 135 (of The Companies Act, 2013) (Rs. In Lacs)

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SOURCE OF FUNDS (Rs. In Lacs)

APPLICATION OF FUNDS (Rs. In Lacs)

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Muskaan, 9 years old

About uMEEDOur UMEED journey started in 2006 with the objective to provide need based healthcare programs for children from marginalized sections of the society who don’t have access to quality healthcare. In order to maximize impact we adopted a target area approach under a partnership based model.

UMEED’s areas of focus include children suffering from Congenital Heart Defect (CHD), Cleft Lip and Cleft Palate (CLP). The surgeries required to treat children suffering from CHD or Cleft Lip and Cleft palate are unaffordable for those with limited financial resources.

UMEED ensures that through early and timely medical interventions and post-operative care the child can lead a functional, healthy and fulfilling life.

Muskaan is 9 years old. She lives with her parents and sister in Bihar. In 2014, her parents found out she had a hole in her heart. They met several doctors who advised

surgery. However they could not afford the cost of the surgery so she was kept on medication. After a few months her parents were told that despite the medication the

size of the hole had increased.

Her uncle, Sanjeev, runs a tea stall outside the Fortis Support office in Gurgaon. He found out that Fortis Foundation supports surgeries of children with Congenital Heart

Defect. He sent Muskaan’s medical reports to Fortis Foundation for assessment and on 25th November 2015 she was successfully treated.

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uMEED partners

Lives touchedCHILDREN SUPPORTED PER MONTH

CHILDREN SUPPORTED PER PARTNER

In 2015-16, the UMEED program supported 1221 surgeries of children across 24 states

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poonam Devi, 21 years old

About AAnCHALAANCHAL focuses on the health and well-being of the mother, with the overall aim of ensuring improvements in community & societal health. AANCHAL incorporates women’s issues & concerns at every stage of the health pathway, be it awareness & prevention, healthcare, psychological support & palliative care.

One of our primary focus areas under this program is medical and psychological support and care for Acid Attack Survivors.

Poonam Devi lives with her family in Karnaipur village in Uttar Pradesh. Her father owns a small shop in the village. In 2014 she completed her B.A. and was thinking of pursuing further studies. One day she went out with her father to visit her uncle.

Suddenly without warning, her cousin ran out and threw acid on her, severly burning the right side of her face, arm and leg.

Her parents took her to several hospitals but the cost of treatment was unaffordable for them. Finally they heard of Fortis Foundation’s AANCHAL program which supports Acid Attack Survivors. Poonam’s doctor at Fortis Memorial Research Institute waived

her fees and Fortis Foundation supported her entire treatment.

“My doctor has been like a mother to me”

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AAnCHAL partners

Lives touched

glimpses

D 22.39 (lacs)

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About sEWAIndia has been historically vulnerable to disasters with floods, cyclones, earthquakes and landslides being a recurrent phenomena. In the event of a disaster, thousands of lives are affected and livelihoods worth millions are destroyed. The urgent need in such situations is access to medical care.

SEWA is a Disaster Relief Initiative that aims to provide emergency medical relief services in an organized and time sensitive manner to people affected by disasters. SEWA’s core commitment is to support the governments efforts in providing medical relief during a calamity.

“I had the rare honour of leading a 23 member relief team to Nepal in May 2015, to help victims devastated by the earthquake. The team was in Nepal for 11 days, travelling several hundred kilometres to the interiors to worst impacted areas. Each

team member, at great personal risk, went well beyond the call of duty to help those affected by the disaster. I am proud of our efforts and grateful that I had the

opportunity to do something so worthwhile”

- ASHISH BHATIA, COO, North & East Region, Fortis Healthcare

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sEWA partners

Lives touched

SEWA has provided medical aid to over 8,800 people affected by disasters, distributed 1.5 tons of medical relief material & spent Rs. 28.38 lacs.

LIvES TOUCHED vOLUNTEERS

DAyS AT LOCATIONExPENDITURE (Rs. In Lacs)

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Under the CHHAYA initiative over 32,000 patients have been treated at Golden Temple Dispensary, over 65,000 in health camps and over 2,08,000 diagnostic tests conducted at

a charitable hospital in Punjab.

Three health camps were conducted over the course of the year in collaboration with PNB Housing Finance Limited where 324 children and faculty were seen. This year also saw

CHHAYA launch a new charitable dispensary at the Birla Mandir in New Delhi.

About CHHAYACHHAYA works with charitable and trust hospitals and extends help to revive, sustain or improve their infrastructure, provides operational and clinical bandwidth to the local team to improve services and guidance in running operations. In the same effort, CHHAYA collaborates with partners to provide assistance in the areas of diagnostics and sourcing of medical supplies to charitable hospitals.

CHHAYA also collaborates with several like-minded partners to conduct health camps for economically weaker sections of society.

“These health camps conduct tests that we can’t afford to get done. It costs Rs. 3000-4000 outside and here we get it done free” - FACULTY, Vidya-Rainbow Montessori

School, Panchsheel Park, New Delhi

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CHHAYA partners

Lives touched

GOLDEN TEMPLE DISPENSARy – PATIENTS TREATED

GOLDEN TEMPLE DISPENSARy ExPENDITURE (Rs. In Lacs)

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About sAVERASAVERA focuses on providing access to preventive and remedial healthcare information to a range of stakeholders through different channels of communication - children’s books, audio-visuals, social media, pictures and posters - catering to diverse target groups.

It seeks to provide a platform to share research, findings and trends to create awareness on critical health issues and works to drive opinion towards viable options.

A focus of the SAVERA program is to create a credible knowledge repository of disease related information that can be accessed and used by all.

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sAVERA partners

Lives touched

vIDEO DOCUMENTATION & PRODUCTION OF 5 SHORT FILMS ON FCF PROGRAMS

10 ILLUSTRATIvE PUBLICATIONS FOR CHILDREN ON HEALTH & HyGIENE

DEvELOPMENT OF FCF BRAND THROUGH BROCHURES & DESIGNING WALL SPACES

PHOTO BANk OF PROGRAM BENEFICIARIES

w w w . f o r t i s f o u n d a t i o n . i n

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Lakshya, 2 years old

About special LivesOver the years, Fortis Charitable Foundation has supported several patients suffering from rare disorders. All patients are supported under the Fortis Foundation’s “Special Lives” initiative as they cannot afford the cost of treatment. Over the past year, Fortis Foundation has supported 15 patients suffering from rare disorders from different parts of the country.

Lakshya is 2 years old and suffers from a rare deformity called ‘Nager Syndrome’ which affects his face, hands and arms. Due to this condition Lakshya’s speech is affected and he cannot talk. He has no control over his tongue muscles and is in constant danger of choking. He has to be supervised throughout the day and at night his parents take turns

to stay awake with him.

Fortis Foundation is supporting Lakshya’s treatment and he had his first surgery in January 2016. His treatment will continue for a few months.

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SPECIAL LIvES

partners

Lives touched

SUPPORT PER PERSON (Rs. In Lacs)

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A. Chitra

Anjali Khosla

Divya Chandrasekhar

Kalpataru Biswal

Vishal Arora

Col. sumesh gosain Rajeev Dua

Radha Khan

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Fortis Foundation – the people

JASBIR GREWAL

As Fortis Foundation Head, he ensures the programs are aligned with the core beliefs of commitment, transparency, humility and partnership.

vISHAL ARORA

A flag bearer for Fortis Foundation, he is responsible for designing the financial structure of the organization.

kALPATARU BISWALA champion for Fortis Foundation, he executes all finance related transactions.

A. CHITRAA champion for the UMEED program, Chitra works to ensure that children from economically weaker sections of society have access to quality treatment.

RADHA kHANA champion for AANCHAL, she is working on designing, coordinating and implementingAANCHAL's programs.

DIvyA CHANDRASEkHARA flag bearer for AANCHAL, she has volunteered to be part of the team. She is responsible for execution support and streamlining of processes.

RAJEEv DUAA Champion for the program, he volunteered to lead the CHHAYA program and is linking up with partners to expand the existing scope to support more charitable dispensaries and health camps.

Col. SUMESH kUMAR GOSAINCol. Sumesh has volunteered to lead the SEWA program and ensures that in the event of a disaster our volunteers are organised and provide relief as effciently and quickly as possible.

ANJALI kHOSLAA champion for SAVERA, she is working to develop Jaan-Kaari (a repository for healthcare information) and using the audio visual medium as a platform to communicate the work of Fortis Foundation.

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FORTIS CHARITABLE FOUNDATION54, Janpath

New Delhi – 110001