A Formula for Success

For more information onColumbus State’s Formula/Human Milk

Technician Certificate Program, contact

Charles Boltwood614-287-2687

or cboltwoo@cscc.edu

Program supported by a grant fromCardinal Health Foundation

Program BenefitsDecreased formula-related errorsBetter communicationImproved customer serviceIncreased sense of professionalismIncreased employee satisfaction

Program CurriculumMedical terminology & abbreviationsReview of commercial formulasCustomer serviceFormula & human milk preparationAseptic handling techniquesFormula/human milk errorsInventory controlsBasic mathematicsCommonly used weights & measuresPercentages, dilutions, & ratiosPrinciples of quality managementJCAHO standards

cscc.edu/cwd

10-12

Formula/Human MilkTechnician CertificateProgram

Needs-based tailored trainingCustomized to your hospital’s own proceduresand formula recipes, our program can be taughton-site at your facility. Additionally, we offer asix-hour Refresher Course for previously trainedtechnicians.

Formula room set-up consultationWe can also provide design consultation ifyou’re looking to renovate or build a centralizedformula or human milk room.

Reduce errors, increase moraleHospitals using Columbus State’s Formula/HumanMilk Technician Certificate Program typically seea reduction in error rates. In some hospitals, theprogram has also reduced staff turnover, astrainees who complete the program have agreater sense of professionalism.

Columbus State’s Formula/Human MilkTechnician Certificate Program improvesformula and human milk room performance

Our technicians are not onlybetter at what they do,they take great pride in whatthey do.

– Letitia Hess, MS, RD, LDSenior Clinical Director, Nutrition TherapyCincinnati Children’s Hospital Medical Center

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Nutrition is important in every aspect of pediatrichealth care.

In neonatal intensive care units, the impact ofnutrition on fragile neonates is even more dramatic.Formula and human milk preparation that is asepticand nutritionally precise is critical. And, as NICUsincrease their capacity, the rise in demand on exist-ing formula/human milk technicians and facilitiescan cause a corresponding increase in errors.

Columbus State’s Formula/Human Milk TechnicianCertificate Program provides the level of formaltraining proven tomeet the simultaneous challengesof increasing capacity and decreasing errors. In agrowing number of hospitals, our program is makinga measurable difference in formula/human milkroom performance.

A comprehensive AND-basedcurriculumBased on infant feeding guidelines from the Academyof Nutrition and Dietetics (formerly American DieteticAssociation), trainees are taught every aspect ofproper formula and human milk preparation. Our26-hour program includes instruction in basicmathematics and medical terminology, formularatios, calorie mix, aseptic handling techniques,inventory controls and customer service.

Since the program began,ourproduct consistency hasimproved and this improved thecare and service we provide.

– Kathy Grover, MBADirector of Nutrition ServicesNationwide Children’s Hospital

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The training exposed our staffto the highest standards andincreased their engagement withtheir important role.

– Susan Konek, MA, RD, CSP, CNSC, LDNDirector of Clinical NutritionThe Children’s Hospital of Philadelphia

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