FORMAL LEARNING IN THE WORKPLACE

MORE THAN JUST A QUALIFICATION

Collaborative Project

• Raise learning profile

• Promote the voice of the learner

• Capture evidence as ‘user friendly’ stories

Methodology

• Case studies• Discussion• Reflection• Action

LEARNING IN THE WORKPLACE

4 Themes

• CANDIDATE MOTIVIATION

• RECOGNISING AND REDUCING BARRIERS

• SUPPORT MECHANISMS

• IMPROVED OUTCOMES

CANDIDATE MOTIVIATIONInitially low because:

• RESENTMENT – COMPELLED/EXPECTED

• NO VISIBLE LINK TO IMPROVING PRACTICE

• FEARS - LEARNING AGAIN - COMMITTING TO PAPER - OF FAILURE

CANDIDATE MOTIVATIONImproved because:• MATERIALS RELATED AND RELEVANT

• CONFIGURATION THAT ‘DOING A GOOD JOB’ CAN BE ENHANCED

• VALUED/RECOGNISED

• GROUP SUPPORT/LEARNING WITH OTHERS

• CHARTING PROGRESS

• SUPPORTIVE ASSESSOR

• RESILIENCE/DOGGEDNESS

CANDIDATES MOTIVIATIONBecame high because

• CONFIDENCE IN LEARNING

• PRIDE IN QUALIFICATION RECOGNISED

• IMPROVEMENTS RECOGNISED BY SELF/OTHERS

• LEADS TO FURTHER LEARNING

SUPPORT MECHANISMS• COLLEAGUES

• TEAM LEADER/LINE MANAGER

• SVQ ASSESSOR

• ADDITIONAL SUPPORTS

REDUCING BARRIERS• COMPUTER ACCESS

• NETWORKING/JOINT LEARNING

• ACCESSIBLE MATERIALS – NOW REVISED

• RPL (RECOGNISED PRIOR LEARNING)

- MATERIALS AVAILABLE

• SUPPORT IN WRITING SKILLS

• TIME

• REQUIREMENTS CONSISTENT AND TRANSPARENT

IMPROVED OUTCOMES• FOR INDIVIDUAL

• FOR ORGANISATIONS

• FOR SERVICE USERS

INDIVIDUAL OUTCOMES• EXPANDED KNOWLEDGE AND UNDERSTANDING

• RESEARCH UNDERSTANDING/ABILITY

• ABLE TO JUSTIFY AND MORE REFLECTIVE

• CONFIDENCE

• POTENTIAL SPRINGBOARD

• SET WORK IN CONTEXT

• THIRST AND ABILITY TO LEARN

• COMMITTED TO IMPROVEMENTS

ORGANISATIONAL OUTCOMES

• MEET REGULATORY REQUIREMENTS

• WORKERS ABLE TO LEARN

• CONFIDENT WORKERS/CAN INTEGRATE

• MORE AUTONAMOUS ANALYTIC WORKERS

• MOTIVATED/ADAPTIVE WORKERS

• REFLECTIVE INQUIRING WORKERS

CLIENT/SERVICE OUTCOMES

• EFFECTIVE INFORMED SERVICE RESPONSES

• LISTING AND UNDERSTANDING SERVICES

• ADAPTIVE SERVICES

• EFFECTIVE ADVOCATES/CONFIDENCE THAT VIEWS REPRESENTED

• RECOGNISE WHAT IS IMPORTANT/RELEVANT

• MANAGED RISKS

OTHER DOCUMENTS• DEVELOPING PEOPLE BOOKLET

• RPL GUIDANCE(SCQF)

• LEARNING ORGANISATIONS (SCIE)

• CONTINUOUS LEARNING FRAMEWORK (SSSC)