Forma Issue 11

FORMA MAGAZINE | ISSUE 11 | 1

BARBERING'S A BIG DEAL

QUALIFIED? WHAT NEXT?

APPRENTICE WORK IN PRINT

BENEFITS OF APPRENTICESHIP

HITO MAGAZINE ISSUE 11 / JULY 2013 / $6.99

TABATHA TALKS"If your goal is to be a rock star of hairdressing,Go for it and don’t letAnyone stop you."

National Office

PO Box 11 764

Wellington 6142

Phone

(04) 499 1180

Fax

(04) 499 3950

Northern

Phone

(09) 579 4844

Fax

(09) 579 4845

Mobile

(027) 470 0169

Auckland

Phone

(09) 579 4844

Fax

(09) 579 4845

Mobile

(027) 443 2401

Midland

Phone

(09) 579 4844

Fax

(09) 579 4845

Mobile

(027) 480 6550

Mid-Central

Phone

(04) 499 5150

Fax

(04) 499 5152

Mobile

(027) 470 0170

Central

Phone

(04) 499 5150

Fax

(04) 499 5152

Mobile

(027) 445 5758

Northern South

Phone

(03) 338 5376

Fax

(03) 338 4376

Mobile

(027) 483 2405

Southern South

Phone

(03) 338 5376

Fax

(03) 338 4376

Mobile

(027) 470 0171

Rachel Rehm is the owner and

employer at A Head in Hair in

Titirangi, Auckland. She was able

to take on an apprentice this year and

receive the HITO incentive.

“It’s fantastic; it has freed me up to spend

more time doing one-on-one training with

my new apprentice Averil,” she says.

Rachel was an apprentice herself, and she

says she always prefers apprenticeship

training over full time courses and schools.

“I think the reboot has been great as it

has opened apprenticeships up for more

people to take advantage of them.”

Kandace from Head Therapy contacted

us with an extremely positive reaction.

“I am impressed with this new scheme.

It would make me as an employer feel

valued for the effort and time we put into

training and as an apprentice it takes a

wee bit of pressure off financially so they

can enjoy free time and have help with

training costs!”

APPRENTICESHIP INCENTIVE UPDATE

The special one-time subsidy to encourage potential apprentices and employers to get started in an apprenticeship is still available. Employers and apprentices who begin a training agreement for hairdressing/barbering modern apprenticeship will each receive $1000. The subsidy is available to apprentices and their employers where the apprentice has over 120 credits yet to complete. For hairdressing, that means those who are entering as year 1 or year 2 apprentices.

Those who have signed on as an apprentice on and after 6 March 2013 will be in the Government’s incentive. HITO will send you the incentive application forms. In the meantime, all queries about the incentive should go to Bobby Hall at [email protected] or (04) 499 1180.

WHAT DO EMPLOYERS THINK?The response from employers has been positive.

ALL TALK & ALL

ACTIONT A B A T H A C O F F E Y

tabatha coffey

ALL TALK & ALL ACTION

You may know her as the straight-talking business woman from the television show Tabatha Takes Over,

but there’s more to Tabatha Coffey than just her uncompromising business advice.


Her passions for hair and training

have led her to travel all over

the world, investing in the next

generation of hairdressers.

And she’s not finished yet. “I still love this

profession,” she says, “which is why I am

always trying to elevate it and myself.”

For Tabatha, choosing this profession was

an easy decision. From a young age, she

knew a career in hairdressing was perfect

for her. “I never had any question about it,”

she explains.

It was Tabatha’s “unconventional but positive”

upbringing that played a significant part in

helping her discover her passion for hair

early on.

Tabatha’s parents owned transvestite strip

clubs in Surfers Paradise (Queensland,

Australia), and growing up in and around

this vibrant world introduced Tabatha to

the power of hair and make-up.

“It was a very colourful world filled with

creative and interesting people...The girls

always, always looked fabulous. And when

I was young I had the opportunity to be

backstage and help them create their

looks. I realised how they were able to

fully express themselves through hair and

beauty. The way you could make someone

look on the outside has everything to do

with how he or she feels on the inside.

That was powerful for me,” she explains.

Because she knew that the hairdressing

industry was where she wanted to be,

Tabatha didn’t waste any time getting her

career started. She began as an assistant in

a local salon at the age of 14, then went on

to train in an apprenticeship.

Tabatha is a tremendous supporter of the

apprenticeship programme. She knows

first-hand the benefits of learning on the

job, and she has trained many apprentices

herself over the course of her career.

To those who are currently doing their

apprenticeship, Tabatha advises to work

hard, push yourself and be the best you

can be.

“I think the hardest workers and most

curious will get the most out of [their

apprenticeship],” she says.

“Ask questions. Have a mentor, or someone

you strive to be like. Set goals for yourself

along the way. If your goal is to be a rock

star of hairdressing, go for it and don’t let

anyone stop you. Even yourself.”

Tabatha prizes education, so she didn’t

stop learning after she finished her

apprenticeship. Her next step was to travel

over to London where she went on to do

three more years of training under Toni

and Guy and Vidal Sassoon.

“Picasso didn’t start out deconstructing

faces,” she begins, explaining why training

is so crucial in the hairdressing industry.

“We need to know the core skills and tenets

of what you can and can’t do with hair

before we can truly be artists. Hairdressing

is a craft. The more you practice your craft

the better you become. It takes training

to identify different hair types and how to

cut it, how to determine the right colour

placement for a haircut and what is suitable

for your clients.”

Tabatha knows the foundation of extensive

training she laid early on has helped her

achieve a successful career. She now focuses

on sharing her knowledge and experience

with others. Tabatha spent 10 years as

a platform artist for Joico International,

travelling all over the world to train and

inspire up and coming hairdressers.

She strongly believes in the concept of

mentoring, and enjoys teaching and training

others to help them reach their potential.

“You can’t expect to develop and evolve

in any career without mentorship. Left to

their own devices, any young professional

will flounder. It is one of the best parts of

my career now to be able to help young

hairdressers become better and better.

Investing in the next generation, keeps

our industry and craft alive.”

A successful and renowned business

woman, Tabatha uses her experience

and knowledge to train not only rising

hairdressing stars but also salon owners

and other business people.

In her reality show “Tabatha’s Salon

Takeover”, she helped struggling salons,

giving the owners frank advice to take

their businesses from bleak to successful.

More recently, the programme has begun

to encompass struggling businesses

from all different industries and has

been renamed "Tabatha Takes Over".

“The reason I take over all kinds of businesses

is because there are certain main tenets that

apply universally. And believe it or not, a lot of

businesses still don’t get that. Stellar customer

service, good staff management, and strong

marketing will help any kind of business grow.

A business is a commitment, and it needs to

be adjusted along the way. Just because

the doors are open does not mean it will

be a success.”

For all the salon owners here in New Zealand,

Tabatha has some advice to see your business

go to the next level.

“Hold yourself and everyone around you to

the highest standard. Don’t be afraid to say

it isn’t good enough yet, and be prepared

to do the work to make it good enough.

Invest in your business. Treat your staff with

respect and be a strong leader. They look to

you for leadership whether you believe it or

not. Know the industry. Stay on top of what

your customers are asking for and invest in

education of the staff.”

“Ask questions. Have a mentor, or someone you strive to be like. Set goals for yourself along the way. If your

goal is to be a rock star of hairdressing, go for it.”

a fresh career


He decided to give it a go, applied for

a job at VJ Barbers in Christchurch

and has “never looked back”.

“My favourite part of barbering is making

people feel good about themselves, and

talking to all different sorts of people,”

he says.

“It’s awesome to see the difference you can

make too. Sometimes you will get young

kids in, and they will be crying, then you

give them a design in their hair and they

get so excited about it.”

After working in Christchurch, Pat made

the move to Timaru where he completed

a HITO apprenticeship and gained his

National Certificate in Barbering. With his

qualification under his belt, the next step for

Pat was to open Pat’s Fresh Cuts in Timaru.

“I’m really enjoying being my own boss,”

he smiles.

“Starting my own business hasn’t been easy,

but it’s about getting out in the community

and earning people’s respect.”

An avid rugby player, Pat is involved

in coaching local teams and says his

involvement in sport has helped him to

build his client base.

At Pat’s Fresh Cuts, hair art has become

one of the most popular services on offer.

This is where designs and pictures are

skillfully etched into the hair. Pat is self-

taught in his hair art techniques.

“I started off just doing small designs, and

then moved on to doing more complicated

ones like a Koru,” he explains.

The popularity of hair art has grown

dramatically in New Zealand in recent

years, with some talented Kiwi barbers

leading the way. Personally, Pat is inspired

by the work of Matt Brown from My Father’s

Barber in Christchurch.

Matt is known for his producing exceptional,

intricate hair art.

“He is the best in New Zealand, if not the

best in the world, in my opinion,” Pat says.

Recently he was able to meet up with Matt

to learn more about his hair art techniques

which he thoroughly enjoyed.

Pat recommends a career in barbering

for anyone who likes to keep their work

fresh and challenging. In barbering, there

is always a new trend or skill to learn and

perfect, and Pat is excited to continue

to develop his skill-set and his business.

His next goal is to get his own site for the

business as he currently shares a premise

with a cutting bar.

Pat knows his national qualification has

helped him get to where he is today, and it

will continue to help him achieve his goals

for the future.

“Getting that recognition as a barber,

having your certificate hanging on the wall,

it shows your clients that you have done

the hard work. I have found it helps you

earn the respect of your clients, and it’s

a confidence boost as well.”

“Starting my own business hasn’t been easy, but it’s about getting

out in the community and earning people’s respect.”

Pat Tupuola of Pat’s Fresh Cuts in Timaru found his passion for barbering almost by accident. Not knowing what to do for a career, he was cutting a mate’s hair one day when he realised that barbering might just be for him.

If you are interested in training as a barber, there are lots of options available through HITO such as barbering apprenticeships and QbyE (Qualification by Experience). Get in touch with your HITO Sales and Liaison Manager or call HITO on (04) 499 1180 for more information.

see your work in print


name: CORY MA-RROWsalon:

SCISSORS HAIRDRESSING, HAMILTON

WHY DID YOU DECIDE TO DO A HAIRDRESSING APPRENTICESHIP?

An apprenticeship allowed me to get hands

on experience in an established salon whilst

still completing my studies. I think it’s been

a great learning experience.

WHAT’S YOUR FAVOURITE PART OF BEING AN APPRENTICE?

Being able to apply my skills on real clients

and have them happy with the results.

Learning new techniques from the other

stylists in the salon is a big bonus for me too.

WHAT’S YOUR FAVOURITE PART OF DOING FASHION OR PHOTOGRAPHIC WORK?

It allows me the opportunity to express

my creativity, from all the sources of my

inspiration, into physical form and to

capture looks in different ways artistically

through a lens.

WHAT ARE YOU DREAMS AND ASPIRATIONS FOR YOUR CAREER IN HAIRDRESSING?

I would love to work with fashion

photography and live fashion shows to

really push my creative boundaries

WHO INSPIRES YOU IN YOUR HAIRDRESSING CAREER, AND WHY DO THEY INSPIRE YOU?

TONI&GUY, they constantly inspire me with

their high fashion looks across multiple

styles, always pioneering these new looks

while blending the latest fashion trends into

new looks.

WHAT WAS THIS PHOTOGRAPHIC WORK FOR?

I was and still am in the process of building

a portfolio of my work. I wanted to focus

and create looks based on editorial and

Avant Garde styles with a slight twist.

WHAT WAS YOUR INSPIRATION?

I got a lot of inspiration via the internet by

constantly searching up the latest runway

trends, colours and make up looks as well

as fashion magazines.

HOW DID YOU ACHIEVE THIS LOOK?

For the first look i.e. (snow queen) I

achieved this look with a large amount

of back combing, crimpers and hairspray

as well as a splash of water based paint.

For the second look I used root crimpers

(triple tongs – I love this tool), curling

irons, texturizing spray to create that full

tousled curl.

WHAT PRODUCTS DID YOU USE?

First look (snow queen) Osis Elastic

hairspray, Osis Dust it powder, Osis

Session spray

Second look Osis Elastic hairspray,

Osis style shifter 2, Osis Session spray

Special thanks to:

Make-up artist: Melina Pruden

Scissors Hairdressing in Hamilton for

allowing me the use of products and

letting me convert our salon into a

photography studio.

Bruce Gordon and Ross Briffault for their

support and guidance.

8

name: RACHEL BRITTONsalon:

ALTERNATIVES HAIR, SILVERDALE, AUCKLAND


After working as a junior for a year and

completing the Gateway programme at

Orewa College I knew Hairdressing was for

me and I believe the best way to become a

qualified stylist is to do an apprenticeship.

The support and training is great and it’s a

qualification that stays with you for life and

you can travel with it all over the world.


I love my clientele and I love building my

clientele too. Being able to meet people

from all walks of life and getting to know

them is really interesting and I love making

people feel good about themselves, I find it

very rewarding especially when you really

‘click’ with your client.


Meeting and working with different models

and photographers and being able to bring

my ideas to life. Also being a people person

I love meeting and getting to know new

people.


I can’t wait to be qualified and travel to

America in hopes of being able to find full

time work. I’m looking at doing a Make-up

Artistry course next year so I hope to be

able to combine my hair and make-up skills

to be employed to work full time on sets of

photo shoots.


There are two people who inspire me.

First is Moana Riddell from Hair Scene and

Beauty in Whangaparaoa. I went to Orewa

College with her and during Gateway and

the first year of my apprenticeship I went

to her for advice and as I go into my finals

I will be asking for her advice again. I find

her work truly inspirational and it shows

her passion for the industry. The second is

my manager, co-worker and good friend

Shonney Stein. From day one she has

taken me under her wing and shown me

how things are done. Her work is always

immaculate and stunning and I aspire to

be as good of a stylist as her when I qualify

at the end of the year.

IMAGE: EMOTION, PAIN, FEAR, SADNESS, BOREDOM, JOY Model: Lauren Christie

Photography: Andy Hopkins Photography


I was asked to help out and do the hair for

this shoot by Andy Hopkins Photography

as this shoot was for their photography

portfolio and Sarah Greig's modelling

portfolio. This sort of work is called time for

print (TFP), this means everyone puts in

their time, skills and efforts for the images

at the end.


IMAGE: EMOTION, PAIN, FEAR, SADNESS, BOREDOM, JOY



Prior to the shoot Lauren had selected

photos she wanted to re-create so I

followed the theme of the shoot and

what the images were that she sent me.


I included Laurens own hair extensions

in the look, I curled the hair from the mid

lengths down to keep the look soft to fit

in with the theme of the shoot.


I used GHD heat protecting spray and

Bangstyle Hair spray. Also a little bit of Joico

K-Pak Colour Therapy Oils for ends of the

curls to add shine to the hair.

Special thanks to:

I would like to credit Debbie Hopkins from

Andy Hopkins Photography for make-up

touch ups and assisting me.

IMAGE: EDGY/ROCK Model: Sarah Grieg



Another Sarah Grieg modelling portfolio.


The inspiration for this look was given to

me by Sarah herself. She selected some

images that she wished to re-create and

one of the looks had very messy curls so

this was my take on the image.


I took random and small sections and

curled at all different directions to create

an uneven messy rocker look.


For this look I used GHD’s, L’Oreal Techni Art

Anti Frizz hairspray. I didn’t feel as though a

lot of product was needed for this look as

we wanted to be able to mess and restyle

the hair throughout shooting this look.

Special thanks to:

I would like to credit Debbie Hopkins from

Andy Hopkins Photography for make-up

touch ups and assisting me.

IMAGE: PIN UP

Model: Ara Cyanide



Again this was for the Andy Hopkins

Photography shoot but for the Ara

Cyanide's modelling portfolio.


The inspiration for this shoot was chosen

by Ara Cyanide as she wanted to do an old

school glamour pin up photo shoot. I found

my inspiration from looking online through

millions of pin up photos and tutorials on

YouTube.


To achieve this look I first curled the

hair and clip in extensions with GHD’s

then created an old school pin up fringe

by curling the hair under into a barrel

and pinning it very carefully so the clips

wouldn’t be seen.


I used GHD Heat Protecting spray and

L’Oreal Techni art Anti frizz hair spray also

Fudge head shine to get a glossy finish.

Special thanks to:

Ara is very talented and was able to do her

own make up. The only help I had was the

assistant photographer/set boss holding

or passing up products and clips.

IMAGE: EDGY/ROCK IMAGE: PIN/UP

10

name: RENEE EDGARTONsalon:

PROMISES HAIR DESIGN, UPPER HUTT


For as long as I can remember I have wanted

to be a hairdresser. Growing up with mum

being a hairdresser, and for my younger years

having her working from home, I was around

it all the time. I just loved the transformations

she created and wanted to get into it myself!

I’ve always been an arty kind of person and

hairdressing was the PERFECT way for

me to express this


Seeing all the elements come together.

Hair, Make-up and Photography. Seeing the

final result and having it be exactly what

I envisioned. Creating a masterpiece!


All of it! Learning! Creating! Growing!


To reach the top! To take every opportunity

I can and become the very best I can.

To make a name for myself in the industry,

and to show people you can do anything

you put your mind to.


Every single person in the industry inspires

me in one way or another.

My boss (Deb Philbert) and my mother

(Duike Simm), who are both training me,

seeing the passion and dedication they

have for their career. The tutors at Premier

Hairdressing College Lower Hutt, for the

knowledge and commitment they have

to help create great Hairdressers. The De

Lorenzo team, Steven Rowe, John Myers,

Rosheen Hiscox, who are always there to

help and give their support. And the Mana

Dave’s and Sara Allsop’s of the industry

who have achieved what they have to

such great heights.


The photographic work was for the

De Lorenzo “Get Noticed Competition

2013”. I entered two Categories, “Black

and White” and “Young Colourist” and won

both categories, and was also awarded

“De Lorenzo Hairdresser of the Year 2013”, and

only a year and a half into my apprenticeship!


My inspiration for this shoot was 1940s/

1950s, Rockabilly. Absolutely love this look

and had the perfect model to pull it off!


Using De Lorenzo Colours, I pre-lightened

with powder lightener, mixed up a few

different colours to create this hot pink

toner. Set her hair in hot rollers, popped

up her victory rolls. And away we went.


De Lorenzo Colour, and De Lorenzo

“The Endz” Smoothing Cream and

“Granite” Hairspray

Special thanks to:

Make Up Artist – Lana Rose Clark

Photographer – Alan Raga


Are you a HITO apprentice?

This is your chance to have your work published in an issue of Forma Magazine.

If you have photographic work that you are proud of, we want to know.

Give HITO a call on (04) 499 1180 to find out how to send your photographs in and have the opportunity to be published in Forma.

SEE YOUR WORK IN PRINT

tips for COMPETITION HAIRDRESSING

Are you interested in taking part in hairdressing competitions? Competing is a powerful way to boost your confidence and get your

creative juices flowing, so we chatted with Aaron Karam-Whalley (NZARH Competitions Committee Chairperson) about his

top competition tips.

12

Read on to find out how to bring

home the trophy in the next

competition you enter.

TIP 1: KNOW THE CATEGORIES

Aaron’s first recommendation is to make

sure you know the categories of the event

you’re entering, and the requirements of

each category. It’s essential to make sure

you submit your work into the right one.

If you put the wrong type of work into the

wrong section, then you won’t do well.

In NZARH competitions, heads that are

out of section are marked down.

There are four elements that Aaron

recommends you consider when making

sure your work fits the category you’re

entering:

• The Cut

• The Colour

• The Styling and Dress out

• Clothing and Make Up

TIP 2: CHOOSE THE RIGHT MODEL

Choosing your model is a vital step in the

competition process. No matter how strong

your work is, choosing the wrong model

will affect the result.

Your model needs to sell your look for

you and parade it before the judges, so it’s

essential that they can smile and show that

they love the style you have done, and the

clothing they are wearing.

Keep in mind, because all models walk for

the judges, your model will need to be able

to walk well in the shoes they are wearing.

If they are wearing heels, it’s a smart idea to

get them to practice in these shoes for the

week prior to the competition.

Aaron has suggested some key things to

look for in your model:

• Someone who is available to attend

all training sessions and the full

competition day.

• Someone who will allow you do what you

need to do to their hair.

• Someone with healthy hair. Don’t use

someone with problematic, curly or badly

damaged hair.

• Sometimes it’s easier if your model is not

a friend or family member.

• Where possible, it’s ideal to have a slim,

tall model.

Remember, your model will need to know

not to touch the finished style that you

have done.

hot tip: competitions are not just about the hair;

think about the finer finishing details

like make-up, false eyelashes, stockings,

jewellery, nails and shoes. It’s the finishing

touches that give your look the x-factor!

TIP 3: COLOUR PLACEMENT

Colour placement is another key aspect

of your competition entry. Make sure you

know the criteria for colour and what the

judges will be looking for in the competition

that you’re entering.

When it comes to the NZARH competitions,

the Judges are looking for “Shape and

texture enhanced by colour”. This means

a colour that is placed into a haircut or

style that creates focal points or enhances

particular areas of the look.

The colour work you choose to do

should also fit the criteria of the category

you’re entering. For example, in NZARH

competitions, the colour should be more

edgy in the Directional Category while

more commercial in the Urban Category.

Judges are always looking for “clever” colour

work, and one word they always keep in mind

is “seamless” explains Aaron. There should

never be colour stains, either around the

hairline, on the scalp, or in partings.

Aaron has outlined some colour work that

won’t help you win. Stay away from:

• Full head colours.

• Stripy highlights/foils.

• Blobby or bleed colours.

• Hair that is dry/damaged from colour.

• Colour that doesn’t relate to the design

or shape.

Aaron has also given us some tips specific

to two of the NZARH competition categories

– Urban Day Style and Urban Night Style.

If you are thinking about taking part in these

competitions, this is a must read!

URBAN DAY STYLE

• In this category judges look for a dressed

and styled haircut.

• The look should be suitable for a day event

and be wearable by a younger woman.

• When it comes to sets:

– You have the choice of either dressing

out a set or starting from wet and doing

a blow wave.

– The hair must be set ‘wet to dry’,

‘secured and undisturbed’

– You need to present your set to the

steward on the day prior to the event

starting.

– Once the event begins you may then do

anything to your set; cut, dampen, iron,

crimp etc.

– If you fail to comply with the setting

rules, you will have to wet your model

down and do a blow wave.

URBAN NIGHT HAIR

• This is the glamour event. Aaron

recommends paying particular attention

to the finishing elements like nails, make-

up, eyelashes, stockings, jewellery and

accessories.

• Your model will need to parade. Make sure

that she has practiced walking in her shoes

before the competition day.

• Remember, colour plays a prominent

part in this category. Often it is best to use

horizontal colour techniques rather than

vertical techniques like foiling.

• Dress out, finish and balance account for

70% of the judging points.

• Hair pins, hair ties, padding or back-

combing should never be seen in the

finished style.

• Remember to consider the final shape

or silhouette you are creating.

hot tip: When you are practicing, use the wrong

colour hair clips (e.g. black pins on blonde

hair). Once you master concealing these,

you’ll have no trouble on the day when

you use the right colour hair pins on

your model.


14

Spectra owner Gabrielle Bundy-

Cooke and her team concentrate on

delivering the ‘Spectra Experience’

for every client. They focus on the small

details to create a service that keeps people

coming back.

“Everyone in Palmerston North knows or has

heard of the ‘Spectra Experience’ in whatever

form that may be” explains Gabrielle.

“With all my policies and procedures, plus

Spectra's vision and mission statements,

we cover all the ‘feel good’ moments in

your Spectra appointments and in the

follow-up communications.”

Gabrielle has owned Spectra for 10 years

this September, and she has created the

salon to be a “beautiful and comfortable”

space. Spectra boasts 13 styling stations,

a TV lounge and free Wi-Fi.

The team treat their clients like VIPs,

offering light meals from a local cafe

(which Gabrielle says is renowned for the

best coffee in town) and a glass of red or

white wine at no charge. They also go the

extra mile by finishing each service with a

free five minute makeover in the Dressing

Room (Spectra’s beauty department).

At Spectra, the team has also put excellent

follow-up communication procedures

in place to create more of those pivotal

‘feel good moments’ for their clients.

“We acknowledge all our first time

clients with a letter of thanks including

complimentary vouchers to spend at

their next visit, and we invite them back

for a complimentary “style check-up” and

blow-wave within 10 days of their initial

appointment. It’s another moment for

us to create a relationship.”

Gabrielle believes a salon’s atmosphere is

also immensely important for attracting

and retaining clients. One way the team

keeps the atmosphere at Spectra fresh

and exciting is by having live music on

late nights.

“Clients and the staff just love it!”

Gabrielle believes that having a team that has

been trained in Spectra’s philosophy has been

crucial for delivering this premium service.

She has found that training apprentices is the

best way to ‘grow your own’ stylists who are

immersed in that culture.

“I do not want to have to go looking and

hoping to find a senior stylist to suit our

work ethics and the Spectra culture, so it

seemed to me the only way was to grow

my own,” she explains.

Gabrielle began her hairdressing career

as an apprentice herself back in the 1970s.

“Salons back then were places of intrigue,”

she explains. “The smell of the perm solution

and the backcombing of the beautiful ladies

drew me into this wonderful life.”

After completing a hairdressing course,

she took up an apprenticeship with

Anne Squires at Antonio Beauty Lounge

in Hawera.

Gabrielle began conducting training when

asked to share her skills with those around

her, and this soon grew into a passion.

“I love giving and love teaching, but bigger

than that I love to see people getting

ahead and going for everything on offer,”

she explains.

In the 10 years Gabrielle has owned Spectra,

she has seen around 20 apprentices gain

their national qualification, along with

several who have furthered their training

with teaching and assessing qualifications.

“This makes me feel very proud, as being

able to give out and pass on what you

know is a gift that not everyone is capable

of, and it has required a huge personal

commitment on the apprentice’s behalf

too,” she says.

In 2009, Spectra's excellent training

was recognised when they took out

HITO’s Training Salon of the Year award.

This award recognises exceptional training

characteristics, commitment to excellence

in training and professional training

achievements.

For Gabrielle, this win was her “proudest

career moment and the pinnacle of [her]

own personal journey in hairdressing.”

“Spectra has never been short of people

wanting to join the team and become

THE SPECTRA EXPERIENCEAn award-winning salon, Spectra has won hearts in Palmerston North and beyond with their emphasis on individual, superior service and excellent training.

qualified. But after we won this award, we

saw an increase in the numbers applying

for apprenticeships. The staff also want to

gain teaching and assessing qualifications.”

“I have been approached by other salons

and have had their staff come and observe

what we do.”

Winning awards is no unusual feat for

Spectra. The team has also snapped up

awards at the Westpac Manawatu Business

Awards and the Annual Trade Awards, and

their resident make-up artist won the Young

Blood Make-up Artist Award last year.

Even with many notable successes under

Spectra’s belt, looking ahead Gabrielle says

there is still much more to be achieved.

“Progress is impossible without change, and

Spectra continually strives to reinvent itself,”

says Gabrielle.

“Business is remarkably different today

than it was ten years ago, and with every

day being different, we have to work it as

such. I know I've been blessed with Spectra,

and I've been trusted with many young

lives. What a privilege that has been and

still is.”

Gabrielle’s top training tips: ... BE HONEST AND GIVE CLEAR EXPECTATIONS

“Make it completely transparent right

from the outset what is expected

from the apprentice, and include

this in the employment contract

and House Rules… I say right at the

beginning of their Spectra journey:

‘This is not a glamorous journey you

are on and if you want it bad enough,

I'll do whatever it takes and costs

to get you to the top, but you must

show me you are hungry and use

your initiative.’”

... ACKNOWLEDGE THE RIGHT THINGS AT THE RIGHT TIME

“This means acknowledging a

job well done and praising their

achievements in front of the whole

team, and the community if that’s

at all possible and desirable for the

person. For example, in the local

newspaper or at public events.”

... THINK ABOUT WHAT’S BEST FOR THEM

“Sometimes it’s about not always

giving the apprentice a choice. At this

stage of their career, they probably

have no idea what is best for them.”

... SUPPORT THEM

“As the employer or trainer it’s about

being responsible and consistent,

doing what you say you will do

for them...being available to train,

following up with their off-job

homework and always being

interested in what they are doing at

their training spaces. Support them

in the hard days, because being an

apprentice is hard work!”

“This is not a glamorous journey you are on and if you want it bad enough, I'll do whatever it takes and costs

to get you to the top, but you must show me you are hungry and use your initiative.”


THE

NON-FINANCIAL BENEFITS

OF TRAININGWe often talk about the financial benefits of training;

the way apprentices can help bring more revenue into your salon. But apprenticeship training brings more

than just financial rewards. We’ve asked two successful New Zealand employers to share about the other

benefits they see from training apprentices.

Belinda Robb, owner and employer at

Biba salon on Auckland’s North Shore, is

a passionate believer in apprenticeships.

“Ever since I completed my own four year

apprenticeship in 1990, I’ve been 100%

behind training. This is my fourth salon, and

in every one I’ve employed apprentices.”

Aside from business and financial benefits,

Belinda sees apprentices as a real asset to

her team.

“Apprentices keep me young. They bring

new ideas and vibrancy; there are no limits

to their creativity, which is such a valuable

resource. They keep you on trend, help

you embrace technology and see things

in different ways.”

Belinda has also found that apprentices

help her create a sustainable team in

the salon. At Biba, she likes to have an

apprentice in each year, so there’s always

someone coming up through the team.

“Apprentices allow me to construct a

self-replacing team,” she says. “When a

top performing stylist moves on, there

is someone there to fill those shoes.”

Another key benefit Belinda has noticed is

that you get a reputation as a training salon.

“This in turn attracts quality staff who want

to better themselves and continue learning,”

Belinda believes that if you make training

a priority in your business, the result is a

salon culture of educated and inspired

people who build a loyal clientele and a

profitable business.

Having trained about 25 apprentices so far

in her career, she knows that it’s not always

going to be smooth sailing.

“There is a lot of selflessness involved in

training an apprentice. There will be times

when it’s hard, there will be challenges, but

I would say don’t be discouraged; ultimately

it’s worth it and it’s so rewarding sharing the

journey with them.”

“Seeing a young person who starts out

so fresh and green and then become a

fully qualified stylist is such a satisfying

experience… I passionately believe that

training apprentices is the right way to go.”

Gabrielle Bundy-Cooke from Spectra in

Palmerston North has also reaped the

benefits of training in her salon, both

financial and non-financial.

One main gift for Gabrielle is the knowledge

that she is adding talented stylists to the

future of the hairdressing industry.

Having apprentices coming through

Spectra also means she can prepare for

the future of the salon.

“Progress is impossible without change,

and so Spectra continuously reinvents,

looking for the next person to help us

to the next level. We continue to strive

to foster excellence and to create a

succession plan, and this is something

training helps achieve.”

In the 10 years Gabrielle has owned

Spectra, she has seen almost 20

apprentices receive their national

qualification, along with several who have

furthered their training with teaching and

assessing qualifications.

“This makes me feel very proud, as being

able to give out and pass on what you

know is a gift that not everyone is capable

of, and it has required a huge personal

commitment on the apprentice’s behalf.”

When Gabrielle first began training,

she didn’t know what was meant by

“investing” in training. She did it because

she was asked to share what she knew

with those around her.

“I could see by looking at the unstructured,

uncertain, ‘cross your fingers and hope it

comes out OK’ methods that some seniors

were working with on the floor that they

needed help…I so wanted to make it clearer

for them. I love giving, and love teaching

but more than that, I love to see people

getting ahead and going for everything

on offer.”

At Spectra, training has developed a

learning culture and stability that has been

the pathway to a business with a future.

If you want to find out more about how you

can start training apprentices in your salon

and reaping the rewards, give us a call on

(04) 499 1180 or email [email protected]

apprentices+ keep you young

+ bring new ideas & perspectives

+ a sense of vibrancy

+ unlimited creativity

+ keep you on trend

+ help with new technology

+ enhance teams

+ enhance business reputation

BIBA

SPECTRA

“Progress is impossible without change.… foster excellence and create a succession plan.”

BELINDA ROBB

GABRIELLE BUNDY-COOKE

SPECTRA

BIBA

18

WORLDSKILLS WorldSkills is an exciting competition where you can

sharpen your hairdressing skills and showcase your talent both nationally and overseas.


It was an exciting day in both regions, with

four young stylists competing in Auckland

and seven competing in Christchurch.

HITO CEO Erica Cumming says it was great

to see these numbers competing in a year

where there is only a regional event (every

second year the national event takes place).

“It was rewarding to again see the

development of skills that young

hairdressers displayed. This event is

gaining momentum and provides a chance

for a wide range of skills to be utilised, with

great attention to detail on the finish.”

The great thing about WorldSkills is that

the skills learnt are beneficial not just in the

competition but for every day work in the

salon too.

“Talking with the competitors after the

event reminded me how invaluable this

event is where younger hairdressers gain

confidence in their abilities and work under

time restraints for the entire day,” says Erica.

AND THE WINNERS ARE…

Auckland

Winner: Trent Fleet, Bettjemans in Auckland

Christchurch

Winner: Cameron Aitken-Boyle, Headquarters

in Dunedin

Runner-up: Sarah Wright, Vogue Hair and

Barbers in Kaiapoi

Thanks to everyone who took part.

Special thanks to all of our judges:

Niq James, Deniece Bridgeman, Sonia

Baker-Johnston, Cathy Davys, Natasha

Beaustridge and Kylie Hayes. HITO also

thanks our WorldSkills venues: Manukau

Institute of Technology (MIT) in Auckland

and Aoraki Polytechnic in Christchurch.

SUCCESS AT WORLDSKILLS REGIONALS

On Sunday 14 April WorldSkills Regional Competitions took place in Auckland and Christchurch.

AUCKLAND WOMEN'S STYLE

WINNER TRENT'S WOMEN'S CONVERSION

CHRISTCHURCH RUNNER UP SARAH WITH HER MANNEQUINS

WINNER TRENT'S WOMEN'S STYLECHRISTCHURCH RUNNER UP

SARAH WRIGHT

CHRISTCHURCH WINNER CAMERON AITKEN-BOYLE WITH

HITO CEO ERICA CUMMING

CHRISTCHURCH WINNER CAMERON AITKEN-BOYLE WITH HIS MANNEQUINS

CHRISTCHURCH MEN'S STYLE

SARAH'S CONVERSION WINNER TRENT'S MEN'S STYLE

WINNER TRENT WITH HIS HITO SALES AND LIAISON

MANAGER LORETTA

CHRISTCHURCH WOMEN'S CONVERSION

SARAH'S MEN'S STYLE

20

Cait’s Journey To Germany

Patrick Thomas has been

getting his hair done by Cait

ever since he volunteered

as a hair model for her when she

was an apprentice. When he heard

about her WorldSkills journey, he

wanted to do something to help.

“I first heard about WorldSkills

when Cait won the gold medal

at the national competition last

year,” he explains. Now to represent

New Zealand over in Germany, Cait

needs to raise a total of $30,000.

“I thought, I can’t do much, but I

can paint a picture and sell it,”

Patrick says.

He started working on the piece

of art in February this year, and

recently sold it on Trademe for $500,

dedicating the proceeds to Cait’s

Germany fund. Cait was blown away

by his generous fundraising.

The acrylic painting features

Palmerston North’s George Street,

the location of Spectra salon

(where Cait trained and became

a qualified stylist).

Patrick hopes to make this the

first of a series of George Street

paintings that he would like to

exhibit at a later stage.

WORLDSKILLSA Palmerston North artist recently raised $500 for Cait Woodcock’s WorldSkills fund by auctioning off one of his paintings.

In July, 2012 National WorldSkills Hairdressing Champion Cait Woodcock is off to Germany to represent NZ at WorldSkills Internationals.

WorldSkills is a global competition

where young people compete to

be the best in their chosen skill.

To take part in this competition both the

competitor and their trainer need passion,

commitment and enthusiasm. It involves

training, practice, attending workshops

and refining skills to be up to the challenge

of competing.

Many different trades take part in WorldSkills

including automotive technology, joinery,

cooking and of course hairdressing. The

New Zealand team of 14 (dubbed the

Tool Blacks) will head to Germany, each

representing different trades and skills.

Cait did her apprenticeship and qualified

while at Spectra in Palmerston North.

She earned her place in the Tool Blacks

after first winning a regional hairdressing

regional competition, and then taking

out the gold medal at nationals last year.

Ever since winning that gold medal Cait

has been working hard in preparation for

the international competition, and she says

her training is “all on track.”

Cait has had the opportunity to work with

some amazing trainers in the lead up to the

competition, including WorldSkills Expert

Niq James, former international competitor

Laura Simpson and internationally

acclaimed mentor and champion Ulrica

Hansson from Pivot Point Australia.RESERACH AND PREPERATION NOTES

CAIT HAS PUT IN LOTS OF RESEARCH, READING AND PREPERATION INTO WORLDSKILLS

SOME OF CAITS RESEARCH AND PREPERATION NOTES


“Training with Ulrica was an amazing

opportunity,” says Cait. “She helped me

put together a great timetable to work

towards July.”

The WorldSkills International competitions

are run for four days and are challenging.

There are eight different modules that Cait

will compete in over that time, ranging from

perming, cutting, colouring, long hair and

blow waving. These skills are all performed

on mannequins, to make for a level playing

field between competitors.

The great thing about WorldSkills is that

the skills you learn are beneficial not just

in the competition but for every day work

in the salon too. Gabrielle Bundy-Cooke,

owner of Spectra, observed Cait’s skills

in the salon improve greatly with her

WorldSkills training.

“We know from all areas of our lives the

more you practice and use something, the

better you become at it…Her hairdressing

skills have been hugely developed and she

is a master to observe.”

When she’s not training, you’ll find Cait (who

was recently awarded the Mayoral Award

for Most Outstanding Achievement at the

Manawatu Trades Graduation) dedicating

the rest of her time to fundraising efforts.

She needs to raise $30,000 to go to

Germany for the competition. The team

at Spectra, along with Cait’s family, friends,

and the Palmerston North community got

behind the cause and organised some

fantastic fundraising efforts. The Institute

of Electrolysis & Beauty Therapy, for

example, was able to raise over $2000

for Cait this year by dedicating some of

the school’s client days to the fund.

“We read about Cait in an issue of Forma

Magazine,” explains Annabelle Taylor,

Principal/Director of the Palmerston North

School. “We thought, here’s a young local

girl who is focused and who knows where

she wants to be. She didn’t breeze into this

opportunity, but she has put in a lot of hard

work to get here. She is a New Zealand

champion, and she deserves our support.”

“I was blown away by the generosity of The Institute of Electrolysis & Beauty Therapy,” says Cait.

Wella, Goldwell and Pivot Point are among other companies who have donated generously to Cait’s cause.

CAIT TRAINING

CAIT AND LAURA SIMPSON TRAINING TOGETHER

Check out the HITO website for more information about WorldSkills: http://www.hito.org.nz/worldskills/

Thank you to everyone who has sponsored or fundraised to help get Cait to Germany. We could not have done it without the support from all of the hairdressing and beauty industry.

apprentice of the year UPDATE


If you think you have what it takes to be the 2013 Apprentice of the Year then make sure you apply at www.hito.org.nz/awards/apply/

This year the Industry Awards are taking place at the Auckland War Memorial Museum on Sunday 20 October 2013.

Being named 2012 Apprentice of

the Year was an “awesome goal to

achieve” for Marianna, especially since

she is nearing the end of her apprenticeship.

“Winning this award has given me such

a boost in confidence for the last stretch.

It has made all the hard work worth it, and

made me want to keep on working hard,”

she says.

Sharing the win with her clients in the

salon has been something Marianna has

thoroughly enjoyed.

“It’s an awesome thing to share with my

clients as they see me finishing the journey

of my apprenticeship and becoming a

qualified stylist,” she says.

Coming to the end of your apprenticeship

and getting ready to sit your finals can be

a busy and daunting time, and it has been

no different for Marianna. The confidence

boost she got from this award has helped

Marianna to change her focus.

“Becoming a stylist rather than an apprentice

seemed scary to me, but this award made me

realise that I’ve done some pretty cool things

during my apprenticeship, and I can keep

doing exciting things in the future. Instead of

looking at the assessments I have coming up,

I’m focusing on the exciting things I’ll be able

to do as a senior.”

Since winning Apprentice of the Year

Marianna has had the opportunity to be

featured in the hairdressing trade magazine

Headway as well as our own Forma,

something she counts as a highlight.

“Another highlight is being able to say that

I’ve tackled this year with new goals and

inspiration,” she adds.

For anyone who is applying for Apprentice

of the Year 2013, take Marianna’s advice and

don’t hold back in your application.

“When I was applying, my Mum told me to

put it all out there. She said ‘this isn’t a time

to be shy!’ We all know about tall poppy

syndrome in New Zealand, where people

don’t want to talk themselves up, but don’t

hold back in your application. Make it your

own; acknowledge that you’ve done some

awesome things, and you deserve to put

them down in your application.”

And most importantly, she says, “be yourself!”

At the moment, Marianna is taking the time

to enjoy building up her clientele at Do.

Hairstyling, meeting fantastic new people

in the salon and working towards her finals.

“Winning this award has given me such a boost in confidence for the last stretch. It has made all the hard

work worth it, and made me want to keep on working hard.”

MARIANNA WINNING APPRENTICE OF THE YEAR IN 2012

Apprentice of the Year is an award given to one HITO apprentice each year to recognise all-round excellence and achievement. Do. Hairstyling’s Marianna Brown overcame many challenges throughout her apprenticeship, rising to the top of her game and taking out the award last year.

24

BUY YOUR TICKET FOR THE INDUSTRY AWARDS TODAY!

Tickets are just $179 each (incl GST) for a night jam-packed with entertainment, a three course meal and of course the announcement of the awards winners. Booking is easy, just head to www.hito.org.nz/industry-awards-2013/

and use your Visa or Mastercard to purchase tickets through Paypal

MARK YOUR CALENDAR — THE INDUSTRY AWARDS ARE BACK FOR 2013!

This year the awards are being held at the Auckland War Memorial Museum on Sunday 20 October 2013. This is an event you don’t want to miss!

Hosted by HITO and Kitomba/

NZARH, the Industry Awards are a

prestigious event that recognises

excellence in business and training.

Do you think you could be the one of the

2013 winners? Applications for the HITO

Awards are now open.

There are 5 categories in the HITO Awards:

HITO APPRENTICE OF THE YEAR

The Apprentice of the Year award is

presented to a HITO apprentice to

recognise their all-round achievement.

Each of the 7 HITO regions will have their

own local winner. Each of these regional

winners then becomes a finalist for the

National Apprentice of the Year, which

is announced at the awards ceremony

in October.

Prize: This year overall Apprentice of the

Year winner will receive an amazing prize

package from Dateline Imports including

a Blow waver, Conical tongs, Silver Bullet

Straightener, Scissors and a Rusk product

package. They will also have their 2759 and

2757 assessment fees paid for by HITO.

Our seven regional winners (one from each

of the seven HITO regions) will receive an

exciting prize pack from Goldwell. HITO will

also pay for their 2759 assessment fees

(or equivalent).

JASMINE MCBETH MEMORIAL SCHOLARSHIP

This scholarship was set up to recognise

Jasmine McBeth's passion, determination

and commitment to hairdressing before she

passed away in 2007. It is offered annually

to someone with the drive, motivation and

passion to succeed in their apprenticeship

and career.

Prize: The Jasmine McBeth Memorial

Scholarship recipient will take away a

$3000 scholarship towards future training

and a pair of brand new custom-made

scissors from KJ Scissors.

HITO TRAINING SALON OF THE YEAR

The Training Salon of the Year award is

given annually to a salon or barbershop

to recognise their exceptional training

characteristics, commitment to excellence

in training and professional training

achievements.

Prize: The 2013 Training Salon of the Year

winner will receive a $1000 voucher to

go towards future training from HITO.

They will also receive a combination of

High Performance Salon Coaching and

business planning from Shock Consult,

plus a year’s free Red membership on

the new Chilliebiz website.

HITO TUTOR OF THE YEAR

The Tutor of the Year award is presented

to a tutor to recognise their outstanding

industry knowledge, training characteristics

and personal achievements within the

hairdressing and barbering industries.

This award is now open for tutors in the

beauty industry.

Prize: The Tutor of the Year winner will

win a fabulous prize package thanks to

Schwarzkopf and a $500 voucher towards

future training from HITO.

HITO TRAINER OF THE YEAR

Trainer of the Year is presented annually

to someone to recognise their outstanding

industry knowledge, training characteristics

and personal achievements within the

hairdressing, barbering and beauty

industries. This award is also open to

commercial product company trainers.

Prize: The winner of this award will receive

a terrific prize package from DeLorenzo

and a $500 voucher to go towards future

training from HITO.

If you think you could be a winner,

download a 2013 application form

from the HITO website at

www.hito.org.nz or email

[email protected]

and ask for a copy to be

posted out to you.

Both the HITO Awards and the

Kitomba/NZARH Business Awards

are presented at the Industry

Awards in October.

If you want to apply for the

Business Awards, head to

www.nzhairdressingawards.com for more information.

PASSION FOR HAIR AUCKLAND 20 OCTOBER 2013

NEW ZEALAND ASSOCIATIONOF REGISTERED HAIRDRESSERS Inc.

26

GET A TASTE OF HAIRDRESSING WITH JUST THE JOBHITO and Frenz Hair Design are excited to promote a career in hairdressing on TVNZ’s Just the Job.

Designed for career-seekers and

people looking for a career change,

Just the Job is a television series

that aims to help people find “just the job”

they have been looking for. Each episode

goes behind the scenes in a different

workplace, giving viewers an insight into

what’s involved in different career paths.

In the hairdressing episode of Just the

Job (filmed in May) viewers meet Ivan

Shew, owner and employer at Frenz Hair

Design in Raumati Beach, and his team

members Stephanie Scott, Elle Richardson

and Liam Northcott. The episode follows

Megan as she finds out what life is like as a

hairdressing apprentice, getting a taste of

training in the salon and off-job training at

Wellington Institute of Technology (WelTec).

Ivan the whole team really enjoyed filming

for the programme, and felt very “honoured

and privileged” to be involved.

“The whole experience was wonderful,

everyone who was involved enjoyed it.

It’s about showing people what real life

in the salon is like, and I hope we did the

industry proud.”

Ivan is no stranger to training apprentices;

he currently has three apprentices in the

salon, and has trained many others over

the course of his career.

“I’ve built a little army of great hairdressers

over the years,” he smiles.

For Ivan, training the next generation of

hairdressers isn’t an optional extra, but

something he believes the industry has

a responsibility to do.

“We have a responsibility to give back what

we have taken from the industry…if we don’t

do it, then who will? It’s too easy to leave it to

someone else; we all need to take ownership.”

For any young person interested in a

hairdressing career, Ivan recommends

getting out and doing work experience in

a couple of different salons to find where

you fit.

“There are so many different salons

out there, each has a different feel and

culture...Find the fit that suits you and your

personality, then target salons like this when

you’re looking for an apprenticeship. This is

so important, because when you’re happy

in your salon you will perform so much

better and have fun!”

Make sure you catch Just the Job’s

hairdressing episode on Saturday 6 July,

5pm on TV2. There will be a repeat screening

the following Saturday 13 July, 9am on TV2.

If you’re interested in a career in the exciting

world of hairdressing then this is not to

be missed!

You can also check out www.justthejob.co.nz for more episodes, a career quiz and more.

Just the Job is produced by Dave Mason Productions and supported by NZ On Air and Careers NZ.

IVAN SHEW LEARNING IN THE SALON


At the age of ten, she did her first

haircut on her first client (her Mum),

and she has continued to practice

on her friends and family member’s hair

ever since. “I don’t know what my Mum

was thinking, letting me cut her hair when

I was so young.” Sarina laughs. “But I loved

it… I have always enjoyed playing around

with hair.”

After about six years of “playing around with

hair,” Sarina decided to give hairdressing

a real go and enrolled in a full-time course

at Hair 2 Train in Tauranga. Just as she had

loved doing her friends and family member’s

hair, Sarina found she thoroughly enjoyed

hairdressing as a career.

“I love how in hairdressing you get to help

people make a big change, and help them

feel better about themselves,” she says.

“It gives me a really good feeling.”

At the end of her full-time course, Sarina

took up an apprenticeship at Salon One

The Cove in Tauranga to finish off her

training and get her national qualification.

“I went in to help out at Salon One The

Cove one day when they were short staffed,

and Angela [the salon owner] must have

liked me. At the end of the day, she told me

they were looking for someone. She ended

up offering me an apprenticeship.”

Sarina has found training in the real-life

environment of the salon to be quite

different from the training she had done

at her course.

“At first it was a bit scary, working with real,

paying clients, but you need that to build your

confidence,” she explains. “If you don’t have

confidence, you won’t get anywhere.”

Building confidence has been one of the

most valuable things Sarina has learned

in her hairdressing journey so far. She has

seen a lot of people around her fall away

from hairdressing because they lacked the

confidence needed to keep going. Of all

the people she studied with at her full-time

course, Sarina is the only one still doing

hairdressing.

“It’s disappointing for them…I think the

other people in my course just lacked the

confidence to keep going. They were too

scared to make a mistake and mess up

someone’s hair,” she explains.

Sarina had the same fears of messing up,

but a piece of advice from her employer

Angela helped boost her confidence in

herself and her abilities.

“When I started at the salon, Angela told

me that I will make mistakes – that we all

do - but that it’s okay. She said the only

way to move forward and to get better is

by giving it a go. This gave me so much

more confidence, and I knew that making

a mistake wasn’t the end of the world.”

Sarina encourages other apprentices and

full-time course students to remember

this advice. “It’s okay to make mistakes

sometimes, it’s what you do with them

that really matters.”

Sarina is nearing the end of her apprenticeship

at the moment, and she has some exciting

plans for the future. Once she has her

national qualification she is thinking about

doing some travel, then coming back to

New Zealand to help invest into the next

generation of hairdressers. She would love

to become a trainer or tutor and pass on the

skills she has learned to the apprentices of

the future.

CONFIDENCE IS THE KEYSarina Anderton from Salon One The Cove has been interested in hairdressing for as long as she can remember.

“I love how in hairdressing you get to help people make a big

change, and help them feel better about themselves.”

If you’re interested in doing a hairdressing apprenticeship like Sarina and getting a nationally recognised qualification, get in touch with HITO on (04) 499 1180.

Finishing your apprenticeship and getting your National Certificate is an phenomenal achievement. If you have recently qualified, you may be wondering what your next step should be. Read on as hairdressing industry ambassador Lyndsay Loveridge discusses the options available to you and how to make wise decisions about your future.

SO YOU HAVE QUALIFIED – WELL DONE!Initially, I think you’ve got two choices about

the attitude you can have. You can think

“Yippee I’m outa here and you won’t see

me for dust!” Or, “I deserve a well-earned

pat on the back – now let’s see where to

from here!”

If you are like the majority of young people

you have either not saved for your dream,

or there is a significant difference between

your savings and your dream. Now is a

perfect time to start making some smart

decisions about your future.

THE SIX THINKING HATSHave you ever heard of Edward de Bono?

He is a Maltese physician, author, inventor

and consultant. He originated the term

lateral thinking, wrote the book Six Thinking

Hats and is a proponent of the deliberate

teaching of thinking as a subject in schools.

http://edwdebono.com/

Fortunately I have read one of his books,

and I have often used and applied his

thinking strategy in my life. He says that

you cannot solve a problem nor often find

the best solution/option with the same

level of thinking that created it. He came

up with a decision making tool called the

‘Six Thinking Hats’ in his book of the same

name. It teaches to look at a decision from

a number of different perspectives:

• Facts

• Feelings

• Creativity

• Cautions

• Benefits

• Process

Just imagine if, as a qualified stylist with

the world at your feet, you did the same;

rationalised your thinking by wearing each

of the six hats during your decision making

process. I believe you should also factor

in timing. Ask, “When is the right time to

begin?” If you followed this process you

would not only make the right choice but

you’d back it up with a “what, why, how

and when” strategy!

So when you’re thinking about all the

options your National Certificate offers

you, some advice from a person who’s

done more than my fair share of jumping

in to deeper waters: Think before you leap!

Put all the ideas you’ve thought about

throughout your training on the table and

then decide what the best choice is that is

going to help you fulfil your dreams.

CHOOSING TO STAY WHERE YOU AREThere can be value in ‘practising’ your

new found qualifications until you have

mastered them and earned yourself a strong

reputation; these are valuable endorsements

to have on your CV. The salon you trained

and qualified with may have a position and a

role available that can further enhance your

career opportunities.

Plus remember, never burn bridges as

you move through your career. For sure,

one thing a potential employer will ask

from a referee is “would you employ this

person again?”

ENDLESS POSSIBILITIESWith all this said, I believe the world truly

is your oyster, so let’s explore some of the

endless possibilities open to you:

• Becoming a Trainer/Educator.

• Taking on a Management role

I’M QUALIFIED – WHAT’S NEXT?WITH LYNDSAY LOVERIDGE

28

(for management training, HITO offers

a Management Qualification and a

brand new Business Qualification).

• Further training in a complementary

qualification such as make-up or nails

(HITO offers post graduate qualifications

such as Advanced Cutting and also

programmes in Nail Technology

and Beauty Services).

• Owning your own Salon. (HITO offers

a brand new Business Qualification).

• Travelling to gain global experience.

(HITO offers international recognition

certificates).

• Film and TV work.

• Catwalk/Fashion/Editorial work.

THE BOTTOM LINE Each role is exciting and has endless

possibilities; however the common

denominator for success is education.

No matter what area you want to get

into, if you wish to shine, to stand out

from the many applicants that will be

your competition, then you need to apply

yourself, to learn and earn the opportunity

to fulfil your dream.

Nothing is wiser than chatting with others

who have been there and done that!

Better to ask every question that you

can than to hit a brick wall you hadn’t

anticipated. Talk your ideas through with

peers, family and a mentor; different

perspectives are all valuable considerations

in your decision process.

I most certainly am not looking at

opportunities through a “glass half empty

mind-set” but rather my “6 thinking hats”

allow me to consider and rationalise the

road I might choose to travel and how

prepared I am for it.

Remember, HITO is your one stop shop for additional qualifications so talk to your Sales and Liaison Manager or check out the website www.hito.org.nz.

Whatever you choose to do, you have

a responsibility to enhance the fantastic

reputation that New Zealand Hairdressers

have earned globally.

“Just imagine if, as a qualified stylist with the world at your

feet, you did the same; rationalised your thinking by wearing each of the six hats during your decision making process.”

EDWARD DE BONO


If you are a hairdressing apprentice, 2759 and 2757 are numbers you will know well. They stand for the two final assessments that every apprentice must complete to become a nationally qualified stylist. The in-salon assessment (unit 2759) and final assessment (unit 2757) test the skills and knowledge you have learnt in your apprenticeship and see them put into effect in commercial conditions.

preparing for your hairdressing

FINALS

30

Being prepared is the key to doing

well in your finals. Read on for some

tips, tricks and help you can put in

place to make sure you are prepared.

PREPARING FOR YOUR IN-SALON ASSESSMENT: UNIT STANDARD 2759

This assessment is about showing that

you can perform hairdressing services in

a commercial environment. You need to

show the assessor that you are regularly

servicing at least 25 clients a week in a

commercial salon where you are employed.

To prepare for the in-salon assessment you need to make sure that:

• You are employed and working in a

commercial salon.

• You are regularly servicing 25 clients

each week, and of those 25 clients

15% of them have colour, highlights,

perms or straightening.

• You have completed the other 44 unit

standards in the National Certificate in

Hairdressing, and you’re ready to sit

your finals.

• Your trainer or employer has signed

and dated your Hairdressing Training

Record Book.

• You have contacted your HITO Sales

and Liaison Manager to apply to sit the

in salon assessment.

• You have organised suitable clients

for the assessment.

PREPARING FOR YOUR FINAL ASSESSMENT: UNIT STANDARD 2757

In this full day assessment, you need to

incorporate the knowledge and skills from

all the other unit standards you have done

and put these into action. It’s your chance

to show off how much you have learned

throughout your apprenticeship. The final

assessment has three elements, and in

each part you are asked to do fashion

work and demonstrate integrated skills

in a “commercially acceptable time.”

The three elements are:

• Directional Fashion Perm

Complete a fashion wind permanent

wave service.

• Multi-shade Colouring

Complete a creative multi-shading

service with permanent colours.

• Complex Long Hair

Complete a complex long hair style

service. (Evening or wedding style).

REAL-LIFE ADVICEMoana Riddell, HITO’s 2012 Northern

Regional Apprentice of the Year winner,

recently passed her final assessments.

Moana began as a Gateway student at Hair

Scene – Hair and Beauty in Whangaparaoa,

the same salon where then completed

apprenticeship and now works as a

qualified stylist. She says doing a HITO

apprenticeship was extremely helpful in

building a clientele for her finals.

“My HITO apprenticeship helped me so

much towards the in salon assessment.

Having been in the salon for three years

already before this assessment, you are

building a relationship with the clients the

entire time. Then when the time comes

to be able to work on their hair they

have confidence in your skills. This is a

tremendous help in building your client

base and preparing for your 2759.”

Moana made sure she planned ahead for

her in salon assessment so that nothing

caught her off guard.

“I was well organised and I made sure I

had everything I needed ready for the

assessor, such as my client record cards

and history to show the 25 or more clients

I had per week.”

It can be a little nerve-wrecking having

someone come into the salon to observe

you, but Moana recommends treating it

like any other day.

“Remember it’s just another day in the

salon; have faith in yourself,” she says.

MOANA’S TOP 5 TIPS FOR BUILDING A CLIENTELE:1. Have excellent customer service: the

client will feel welcome and want to

come back and see you again.

2. Rebook your clients: during the cut,

give recommendations about how

often your client should come back for

maintenance. If the client is getting a

particularly short cut that will grow out

quickly, or a hair colour that will fade or

show roots within a few weeks, give the

client a time frame; that will encourage

clients to return.

3. Build a relationship with you clients: as

the cut is finishing, let each client know

what days you normally work and give

them the salon's card, with your name

on it, and encourage them to call back.

Tell the client to ask for you by name

when they rebook. It’s also a good idea

to ask if they want to rebook while they’re

still in the salon.

4. Act professionally: showing up on time

for appointments is crucial to keep your

clients coming back. If you're consistently

late, you might lose clients to stylists they

feel they can depend on – even if you do

great hair. Treat your client with respect

and remember their name.

5. Look professional: as a hair stylist, you're

selling and creating beautiful hair. Part

of marketing yourself as a stylist is to

demonstrate you care about your own

look as much as their look.

When it came to sitting her final assessment

(unit 2757), preparation was once again

something that Moana focused on. As part

of preparing for her final assessment, she

put together a portfolio look book.

“At the start I looked through magazines

at styles and colours that were fashionable,

and also met the 2757 requirements. I made

a collage of these photos to help me get

a visual idea of what I was wanting in my

models and the final outcome. I then had

a page for my hair up, a page for my perm,

and a page for my colour. A portfolio like

this is a fantastic idea. Mine helped my

models, the assessor and I to all be on the

same level of understanding.”

Another valuable tip is to manage your time

well in your final assessment. Even if you’re

doing fabulous hair, you won’t pass if you

go overtime.

“I printed the time schedule timetable

off the salon computer and then wrote

in exactly what I was doing for that day.

Every module was scheduled down to the

very minute to make sure I completed each

task in the timeframe needed. This helped

hugely on the day as I could go back to

the timetable and make sure I was running

to time.”

Many people struggle to find suitable

models for their 2757, so this is something

you need to start planning early. Moana

recommends using social media to find

models from within your community.

“Models are one of the hardest things to

find, especially when you have a certain

style in mind. My community on the

Hibiscus Coast has a community Facebook

page and I put up an online look book of

what I was looking for, and I had a lot of

attention from that. Social media is a handy

way to find models!”

“Also,” she adds, “family and friends are

great people to ask, if they are willing.”

Fashion is an essential part of 2757, however,

the concept of fashion in this context

is something that can be hard to grasp.

Displaying a fashion look is an opportunity

for you as a stylist to showcase your

hairdressing ability beyond a basic level.

Feel free to be innovative, imaginative and

resourceful, in relation to current trends.

Moana used up-to-date fashion magazines

and websites to research into current

fashion trends and draw inspiration from

these for her final assessment.

“I came up with a few fashion looks through

magazines such as Australian Vogue and

Harper’s Bazzar. I also follow hair stylist

ATKINJEN on Instagram; he puts up

inspiring hairstyles and colours, and also

styles celebrities hair such as Jessica Alba,

the Kardashians and Isla Fisher. His website

is www.jenatkin.com. These resources

helped me a lot to see what the latest

fashions were.”

MOANA’S TOP TIPS FOR PASSING YOUR FINAL ASSESSMENT:1. Motivation

2. Find the perfect hair types for your looks

3. Always go back to your guidelines book

4. Ask your assessor as many questions as you need to

5. Practice makes perfect!


MOANA RIDDELL FURTHER INSPIRATIONMOANA'S INSPIRATION FOR FINALS

32

In my last article, I discussed with you the

question of performance management.

This generated some useful discussion

and feedback leading to some further

commentary from me in this article.

I also comment on two other matters that

members have recently raised with me that

I think will be of interest to you.

PERFORMANCE MANAGEMENT (CONTINUED)

How is it best to raise with your employee

your concerns about their performance (or

indeed, any other issue relating to their work)?

If the issue is a ‘generic’ issue (e.g. staff

members not adhering to business

opening and closing time or taking

extended breaks), then I suggest the best

way of dealing with this type of issue is at

one of your regular staff meetings (I am

presuming of course that you do have

regular meetings with your staff to discuss

business matters!) It is at this forum that

a general reminder should be given to

employees about their time-keeping, and

the impact poor time-keeping has on their

work colleagues. I am not suggesting that

you use this opportunity to ‘name and

shame’ but to approach the issue in a

constructive but direct way.

If the issue is specific to a staff member

e.g. not attending to ‘house-keeping’

matters in down time, an informal ‘chat’,

in private, with the staff member may be

appropriate. A diary note should be made

by you following this discussion in case the

staff member does not respond positively

to your ‘gentle’ reminder.

If the issue is more serious e.g. the manner

in which the staff member speaks to work

colleagues and/or clients, you may want to

write to the staff member asking them to

a meeting to discuss the issue. Remember,

the letter should clearly identify what the

problem is that you want to discuss and

further, an invitation to the staff member to

bring a support person to the meeting with

them. Again following the discussion you

should make a diary note of the discussion

and its outcome.

Please note that the above two meetings are

not disciplinary meetings as such. They are

designed to remind the staff member of their

employment obligations, in an informal and

constructive manner.

If the ‘informal’ approach does not work,

then you may have to resort to a more

formal disciplinary process to affect change.

This involves a letter similar to the one

referred to above being written to the staff

member but with a clear statement that

depending on the staff member’s response

to the concern(s) being raised, disciplinary

action may follow e.g. a written warning.

Whether to take the informal approach or

the formal approach will be a judgement

call on your part. In a way, it is not dissimilar

to the way you try change the behaviour

of a child who is misbehaving. The key is

to ensure that you do not condone poor

behaviour but not addressing the issue

as it arises. This is what effective and

constructive management is all about.

TRIAL PERIODS

These are becoming, appropriately, ‘standard’

fair in salon employment agreements!

In order to minimise the risk of a trial period

being found to be invalid, please note the

following minimum requirements.

A trial period must be included in the

written employment agreement;

• The trial period must be agreed to in

writing before the employee’s employment

commences

• It is essential for salon owners to require

the new employee to return the signed

copy of the employment agreement prior

to the employee starting work.

Note: Unless the employee’s agreement is

obtained in writing prior to starting work, the trial

period will, in all probability, be invalid. In that event,

the employee would retain the right to pursue a

personal grievance for unjustified dismissal in the

event their employment is terminated within the

period of the trial. Any protection the salon owner

thought they had would be lost.

PARENTAL LEAVE

Recently I represented an employer in a case

where the (former) employee argued that the

employer had breached the provisions of the

Parental Leave and Employment Protection

Act 1987. As you know, the Act contains

a presumption that unless advised to the

contrary by the employee, the employer

will keep the employee’s position open for

a maximum period of 12 months after the

birth of a baby.

The facts were clear. The employee

signalled, in a text to the employer that she

was resigning her employment effective

on a date prior to her baby being due,

and would not be coming back to work

after the baby was born.

The employer requested, on a number

of occasions after receipt of the text and

before the employee left her employment,

written advice from the employee that she

indeed intended to resign her employment

and would not be coming back to work

after the birth of the baby. This written

advice was not forthcoming. One day

prior to the employee’s last day of work,

the employee made a comment to the

effect that she was looking forward to

returning to work after her baby was born!

The employer, who had since started a

recruitment process for a new employee,

immediately challenged the employee

and told her that as she had resigned

her employment her position would

not be held open for her. The employee

subsequently raised a personal grievance.

The grievance was eventually resolved, but

the case clearly illustrates the importance

of both the employee and the employer

following the ‘rules’ in terms of written

communications in the event of an application

made under the provisions of the Act.

If in doubt, please go to the (former)

Department of Labour website

www.dol.govt.nz (or ring 0800 2090

2000) which has the employee/employer

entitlements and obligations clearly set

out, even to the extent of having template

letters the parties can use to ensure that

the correct paper trail is recorded. If still in

doubt, you are encouraged to seek legal

advice to ensure you are meeting your

statutory obligations.

Until next time...

David Patten ([email protected])

FROM YOUR LEGAL ADVISOR

DAVID PATTEN: LLB: BA; MBS; FAMINZ

Employers and trainers from across

the region came along to Up close

and Personal with Mana Dave on 27

May to learn from this industry champion

about competition work, how to run a

successful business and why it’s important

to invest in training.

Mana is the owner and employer of

fashion-forward Auckland salons BLAZE

and Pony Professional where he has trained

many apprentices. He is highly regarded

for his excellent work and training, and

has many achievements under his belt

including being named New Zealand

Hairdresser of the Year three times at the

prestigious Schwarzkopf Professional Hair

Expo Awards.

“Mana was inspirational to the crowd of

employers and trainers from the Hawkes Bay

and the surrounding area,” says HITO CEO

Erica Cumming, who attended the event.

“He shared his journey from being an

apprentice to becoming a salon owner,

with a particular focus on the true value

of the hands on training his employer gave

him. Although only a small salon, Mana’s

first employer dedicated time each week

to training, which then made Mana more

skilled and able to contribute to the salon.”

Mana also shared the stories of two

staff at his salon, BLAZE, and reiterated

the value of setting a training culture of

apprenticeship.

MANA DAVE INSPIRES IN THE HAWKES BAYHITO was delighted to host 2012 New Zealand Hairdresser of the Year Mana Dave in the Hawkes Bay in May.


national certificate in

business Level 3

34

We have teamed up with the Open

Polytechnic to offer the National

Certificate in Business (Level 3),

the perfect programme for anyone who

wants to become a successful business

person in barbering, beauty, hairdressing

and beyond.

This qualification begins the learning

journey to improve your understanding of

how to run a business. Communication

is a central focus of the programme.

You will look at how to make sure your

communication is right and will get you the

best results. It also deals with the critical

decisions that need to be made in the areas

of finance, location and ownership.

People who complete this programme

will be able to choose an effective

communication style that suits them and the

people they deal with to make the business

run smoothly. They will also be able to

examine the best options for setting up a

business and ensuring its long term future.

Along with the required communication

component, you can choose one of

two strands:

1. TEAMS AND LEADERSHIP

In this strand, you will examine the

concepts of teams and leadership in the

workplace. You'll do activities that are

designed to help you integrate leadership

theory and practices into your daily

personal and working life.

2. SMALL BUSINESS

In this strand, you will examine the concepts

of setting up a small business, identify

opportunities and manage the financial

aspects to help bring your dreams of owning

and running an effective business to life.

HOW IT WORKS

The National Certificate in Business (Level

3) is done through the Open Polytechnic.

It has been specifically designed to be

delivered by distance learning, which

means that you can fit the study around

your life. You will have access to tutors and

other students doing the same course.

WHAT ARE THE BENEFITS?

• Improve your communication style

in your personal and business life.

• Gain a better understanding of what makes

a small business tick.

• Grow stronger relationships with your

employees and clients.

• Build and maintain a positive working

environment to help your business run

smoothly.

• Build your confidence in being

understood fully.

MORE DETAILS

The programme of study costs $995

(incl. GST) and you need to complete the

42 credits over a period of no greater than

8 months. If you are already a qualified

hairdresser or have had a recent period

of study, you may already have some of

those credits.

SUCCESSFUL BUSINESSES NEED QUALIFIED PEOPLEDo you want to be the best boss? Do you want to run a successful business? Do you want to avoid the common pitfalls that many small businesses have encountered? The HITO’s new business qualification is for you.

For more information or to sign up for this exciting new programme, talk to your HITO Sales and Liaison Manager today.


COLLECTIVE BARGAINING

There will no longer be a good faith obligation

to conclude a collective agreement.

Parties involved in collective agreement

bargaining may apply to the Employment

Relations Authority for a declaration that

collective agreement bargaining has

concluded.

Repealing the 30 Day Rule for New

Employees Who Are Not Union Members

– there will be no obligation to offer new

employees, who are not union members,

the same terms and conditions as the

collective agreement.

When Bargaining May be Initiated –

The purpose of this amendment is to

enable employers and unions to initiate

bargaining at the same time, no earlier than

60 days before the expiry of the collective

agreement. Currently unions may initiate

bargaining 20 days before employers are

able to do so.

Continuation of Collective Agreement

After Specified Date – This change allows a

collective agreement to continue in force

for up to 12 months after it has expired,

regardless of whether it is the union or

the employer who initiated bargaining.

The current provision only applies to

bargaining initiated by the union.

Employer May Opt Out of Bargaining For

a Multi-Employer Collective Agreement

– An employer will be able to provide

written notice, within 10 calendar days

of receipt of the notice of initiation of

bargaining, to the other parties that they

do not wish to be a party to multi-employer

bargaining, in which case that employer

will have no further obligation to participate

in the bargaining.

Partial Pay Deductions for Partial

Strikes – In response to a partial strike

employers will have the additional option

of either reducing an employee’s pay by a

proportionate amount or deducting a fixed

percentage of wages as specified in the Bill.

Advanced Written Notice of Intention to

Strike or Lockout will be required – It is

proposed that advance written notice will

need to be given prior to a strike or lockout

commencing. Withdrawal of the notice will

also be required to be in writing.

FLEXIBLE WORKING ARRANGEMENTS

It is proposed that the Act be amended

to make it easier for employees to request

flexible working arrangements by removing

some of the current limitations.

• Continuity of Employment - Part 6A

The Bill provides clarification of the law

relating to the transfer of vulnerable

employees if there is a sale or transfer of

the employer’s business and/or a change in

the contractors (including contracting out

work). It is also proposed that employers

employing less than 19 employees will be

exempt from certain parts of Part 6A.

• Good Faith

In light of the requirements of a recent

Employment Court judgement the Bill

proposes amending section 4 of the

Employment Relations Act which requires

employers to provide information to

employees when they are proposing to

reach a decision that could have an adverse

effect on the continuation of an employee’s

employment. The Bill provides that an

employer is not required to provide access

to information if that information:

- relates to an identifiable individual other

than the affected employee;

- is evaluative or opinion material

compiled for the purpose of making a

decision that may affect an employee’s

continued employment;

- concerns the identity of the person

who supplied the evaluative or opinion

material;

- is subject to a statutory requirement to

maintain confidentiality.

• Rest Break and Meal Break Provisions

The Bill provides increased flexibility in

respect to the taking of and timing of rest

and meal breaks.

• The Employment Relations Authority

Due to delays in the provision of Employment

Relations Authority determinations it

is proposed that at the conclusion of

an investigation meeting the Authority

member will be required to provide an

oral determination or an oral preliminary

indication of the Authority’s finding.

We will of course keep you updated on

the progress of this Bill.

36

PROPOSED CHANGES TO THE EMPLOYMENT RELATIONS ACTThe Employment Relations Amendment Bill was introduced into Parliament on 26 April 2013 and proposed a number of changed including the following:

If you are thinking about travelling

overseas, or you would just like to have

international recognition for your skills,

the International Professional Standards

Network (ipsn) certification is for you.

This is a world class certification that opens

doors to a career abroad, while still being

acknowledged within New Zealand. Ipsn

has been available in hairdressing since

2010, and after years of hard work and

negotiation by HITO, you can now get ipsn

certification in both Beauty Therapy and

Nail Technology too.

“HITO is a founding member of the

International Professional Standards

Network, and over the last few years we

have successfully worked with them to

benchmark the hairdressing and beauty

qualifications” says HITO CEO Erica Cumming.

“This means that holders of relevant

national certificates in hairdressing

or beauty who have at least one year

experience as a senior operator can have

their skills and experience recognised in

Australia, Canada, Hong Kong, New Zealand

and soon Japan.”

Japan became a member of the International

Professional Standards Network in March

2013 and is currently undergoing the

qualification mapping process.

Erica believes that having New Zealand’s

premier hairdressing qualification

internationally recognised is a great

endorsement of training in our industry.

“It will directly benefit all nationally qualified

stylists who want to further their career

overseas and in New Zealand,” she says.

Many people across New Zealand

have already gained their international

certification, including HITO Board

Member Anne Millar. She received her

ipsn certification in hairdressing last year.

Along with her husband Phillip, Anne owns

Headquarters salon in Remuera, Auckland,

and she is 100% behind ipsn. She would

encourage anyone interested in receiving

this certification to “absolutely go for it.”

“It’s an amazing thing,” she says. “Your

National Certificate is a huge achievement.

But then it’s so exciting to go on and

become internationally recognised.”

It’s easy to apply for ipsn certification; you just

need to fill out an application form, supply

HITO with the relevant documents such as

a verified copy of your national qualification,

and pay the $80 application fee.


GET INTERNATIONAL RECOGNITION FOR YOUR HAIRDRESSING AND BEAUTY SKILLS

Did you know that you can apply for international certification in hairdressing and beauty?

If you want more information about ipsn or an application form, please contact HITO on (04) 499 1180, email [email protected] or check out www.hito.org.nz/qualifications/international/

Advanced Cutting is an online

learning programme made up of

three main skills.

Research, present, and analyse a portfolio

of advanced haircuts and styles reflecting

current and emerging trends

This skill focuses on researching current

and emerging trends. You will learn

how to research a minimum of 5 looks.

You will develop a portfolio and learn

how to reference where your research

has come from. The research can include

written text, photos and videos. This is a

chance to look closely at platform stylists

and dissect their work.

Using the web, you will begin interacting

with other learners. First you will introduce

yourself and move on to sharing your ideas,

check website posts and comment to posts

from other people. It’s almost like being

on Facebook, the more you interact with

others, the more you can learn about them

and their ideas.

Create a portfolio of advanced haircuts

and styles

In this topic, you will narrow your research

down and choose one theme to do your

portfolio on.

By this time, you’ll be photographing your

own work, explaining your ideas and

creating a mood board. This is a great

way of developing a portfolio of your work

to use in the salon and share with your

colleagues, staff and clients.

A portfolio is a visual presentation of a

selection of advanced cutting and styling

work, which could include written text,

photographs, videos, CDs, drawings.

The cutting techniques you could use

include slicing, chipping, texturising,

slithering and point thinning to name

only a few.

Perform a platform presentation of an

advanced haircut and style in front of

an audience

The final skill involves learning to do a

presentation where you create your chosen

look on your model. You will be making

decisions about who your model will be,

thinking about their hair type, growth

patterns, what tools you will need to use and

more. The presentation can include visual

aids such as diagrams, pictures, photographs,

cutting tools, demonstration of work,

PowerPoint slides to name just a few.

You will do your presentation in front of

other hairdressers.

You’ll also continue to interact with other

learners on the Advanced Cutting website

and share your thoughts and ideas while

commenting on the work of others.

By the end of the programme you will have

developed your research, oral presentation,

critical analysis and portfolio skills to the

next level.

FREQUENTLY ASKED QUESTIONS

What will I be learning?

You will develop your skills and take your

career to the next level through researching

current hairdressing fashion trends, learning

to create a portfolio of your work and doing

a presentation in front of your peers.

How many units are there and how long will it take?

There are three units in Advanced Cutting

and you have six months to complete

these. It will require two hours of your

time per week in research and online work.

See above for more information about each

of these units.

How much will it cost?

Advanced Cutting costs $750. There could

be some extra costs in developing pictures

and hiring equipment

How will it help me in my job?

This is the first chance at a post graduate

qualification in the hairdressing industry.

You can be recognised for an advanced skill

level which will make you stand out from

the rest and show your commitment to

continual development.

How does the online stuff work?

There are online forums where you will

discuss your ideas and reply to others.

The website is easy to navigate and all

information about how to login will be

given to you upon enrolment. Think of it

as Facebook for learning new skills.

How do I get assessed and who does it?

A HITO assessor can visit you to assess your

presentation or you can submit a video.

Who is there to help me through the programme?

Through online forums you will get help

from peers and from HITO.

Top New Zealand hairdressers will also

make appearances on the forums to help

you out and answer any questions.

How do I apply?

To apply, contact your HITO Sales

and Liaison Manager from your region.

You can also call the HITO National Office

on (04) 499 1180.

NATIONAL CERTIFICATE IN HAIRDRESSING (advanced cutting) L5Advanced Cutting is an exciting new qualification to help you build new skills that stand out from the rest. If you have your National Certificate in Hairdressing and you’re looking for the next step, then this is for you.

38

Real skills. Real support. Real career.

You can download an application form from www.hito.org.nz or email the programme coordinator at [email protected]

Stand out from the rest

National Certificate in Hairdressing

6 Month ProgrammeOnline learning$750 to sign-up

Increase & extend your cutting skills?Take your work to the next level?Gain platform presentation experience?Create an amazing portfolio?

Improve your competing skills?Profile you and your salon?Get recognised for advanced skills?Impress clients?

Do you want to...

This programme will help you form your ideas about future fashion trends, create style guides to use when developing portfolio work and demonstrate your ideas to colleagues. By the end, you will have developed your oral presentation, research, critical analysis and portfolio skills to the next level.

We know that well trained nail

technicians are valued members

of the beauty industry, and clients

travel a long way to have their nails treated

by them. If you want the chance to up-skill

with a first-of-a-kind training programme

and become a sought after nail technician,

then Nail Technology is for you.

This qualification has been developed to

give employers and employees a unique

opportunity to gain a National Certificate,

the chance to get a Creative Nails Design

(CND) Certificate, and the chance to become

Internationally Certified too.

There are three pathways that you can take

with this qualification and traineeship, each

of which lead to your National Certificate:

QbyE (Qualification by Experience): this is

for people who have been working as a nail

technician for three or more years and want

to get some recognition for their experience.

Training by someone in your salon or clinic: if you have a qualified Nail Technician

in the salon/clinic, they can be your trainer,

teaching you their skills and assisting you in

your traineeship while you also learn from

the resources HITO will provide.

Off job training: If you wish to up-skill as

a technician and do not have a qualified

trainer, you can attend technical training

with CND. Their nationally qualified trainers

will support you in learning the practical

skills required to complete this qualification.

With this pathway you will gain a CND

alongside your National Certificate.

This new programme’s duration is 14 months

and in this time you’ll learn a variety of skills

including those needed for working in the

salon, knowledge about the nail, knowledge

about the tools and products that you will

work with and how to work safely and

professionally. If you have completed or

are in the process of completing a National

Certificate in Hairdressing, some of the

standards you have achieved may be

recognised as part of this qualification.

Anyone who completes Nail Technology will

be able to:

• Perform Acrylic nails (including pink

and white – tips and sculpture)

• Perform Gel nails (Hard Gel)

• Perform basic manicures and pedicures

• Perform treatment manicures and

pedicures with exfoliation, paraffin, hot oil

and mask therapy

• Perform creative work including French

polish and Nail art (ornamental and

decorative)

As a nails trainee there are a few different

ways you’ll learn these skills, including

assignments, self-directed learning and

either on job training or a one week training

workshop with CND (where you will also

get a training kit with what you need to

complete 20 full sets of nails). While you’re

doing your traineeship you will have visits

from a HITO Sales and Liaison Manager

and access to a trainer if additional support

is needed.

This qualification is great opportunity for

employers to offer more services and attract

more clients. Why not utilise the spare space

in your salon by bringing in a nail technician

to complement your business and bring in

more clients? Or, why not utilise your current

staff or trainees by up-skilling them in Nail

Technology? Employers will be able to see an

increase in salon profits as they offer more

services, and up-skilled staff will be an asset

to your team. Extra training keeps your staff

inspired and is great for staff retention too.

If you are interested in getting involved in

this training programme, you can sign up

online to receive a brochure with all the

information you’ll need. Just head to

nzhito.polldaddy.com/s/registerme

to register your details and we will send

you a brochure and application form.

42

HITO is excited to announce the launch of the National Certificate in Nail Technology (Level 3).

With concerns around sanitation and unsafe practices in the nail industry, why would you not want to stand out above the rest and have a nationally recognised nail qualification?

• Perform Acrylic nails (including pink and white tips and sculpture)



• Perform treatment manicures and pedicures with exfoliation, paraffin, hot oil and mask therapy

• Perform creative work including French polish and Nail art (ornamental and decorative)

• Learn skills to work within the salon

• Gain knowledge about the nail

• Learn about the tools and products that you will work with

• Work safely and professionally.

HITO has launched a new traineeship just for you.

Taking 14 months, you will learn skills in an intensive 1 week workshop and then put your skills into practice in your workplace.

Put your skills to the test, gain a national qualification.

APPLY TODAY

You can download the application form from the HITO website resource page or email us at [email protected]

Real skills. Real support. Real career.

Do you want to...

Make nails your profession

National Certificate in Beauty Services

nail technology

Travel and accommodation is not included

so will need to be arranged by the trainee.

WHO IS CND?

Creative Nail Design is a global product

company specialist on professional nail

care. You can find out about them at

http://www.cnd.com/

WHEN CAN I START?

You can sign into a training agreement

today to start your learning.

When you application is approved, HITO

will send you the salon skills assignments

to work on.

When you have completed the one

week training course, HITO will send the

remaining assessment documents to you.

DO I HAVE TO DO THE TRAINING COURSE FIRST AND THEN DO MY TRAINING AT WORK?

No. There are some assessments to

complete prior to the course. There is

the option to complete the Salon skills

first, and even continue on with the other

theory assignments until the numbers for

running a workshop in your region are met.

There are some assessments to complete

prior to the course.

WHAT SUPPORT IS AVAILABLE?

CND provide training and on-going support,

great resources and a manual to assist you

along the way. A HITO trainer will also assist

when needed and they are just a phone

call away.

CND will also supply a workbook, text book

and DVD when you attend the workshop.

This will support you through the practical

content and give you a foundation of the

theory knowledge. Your HITO Sales and

Liaison Manager will also provide you with

support, and you can get support from a

subject matter expert.

You can also get support from the nail

product company you use for on-going

WHAT WILL IT DO FOR ME OR MY BUSINESS?

For business owners, increasing the skills

of your staff raises morale, improves staff

satisfaction and loyalty and will increase

clientele volumes and revenue.

For employees, you will learn new and

valuable skills, increase your value to your

employer and develop your career path.

WHY IS THIS TRAINEESHIP IMPORTANT?

Well trained Nail Technicians are a valued

member of the beauty industry. Clients will

travel a long way to have their nails treated

by them.

This traineeship is to work towards gaining

your National Certificate in Beauty services

(Nail Technology, Level 3) has been designed

to allow the nail technician on the job learning

to encourage a career in the nail industry.

WHERE WILL THE TRAINING TAKE PLACE?

95% of training will be done in the

workplace either with your qualified trainer

or CND using the DVD training material.

The 1 week skills training course with CND

will take place in either:

• Auckland

• Wellington

• Nelson

• Christchurch.

We can arrange other locations if there is a

minimum of 10 trainees who are interested.

Contact your HITO regional manager for

more information.

Course dates will be in early 2013 and

will be arranged based on the number

of people applying.

The training course will take 5 full days and

will take place from Monday to Friday 9am-

5pm. However under special circumstances

the course may run over a weekend.

44

TRAINING PROGRAMMEFREQUENTLY ASKED QUESTIONS

product knowledge and technique/

skill support.

HOW LONG DO I HAVE TO COMPLETE THE TRAINING PROGRAMME?

The training programme will take 14 months

to complete.

You will be using your skills long before

you gain your qualification.

WHAT QUALIFICATION DO I GAIN?

You will gain the National Certificate in

Beauty Services (Nail Technology) Level

3. When you complete your traineeship

successfully, HITO will send your certificate

to you.

WHAT WILL I LEARN?

The practical skills you will learn include:

• Perform Acrylic nails (including pink

and white – tips and sculpture)



• Perform treatment manicures and

pedicures with exfoliation, paraffin, hot oil

and mask therapy

• Perform creative work including French

polish and Nail art (ornamental and

decorative)

• You will also learn theory skills to support

you along the way.

You will need to complete a First Aid course,

but this is not included. You will need to

source these units through St Johns.

WHAT DO YOU NEED TO DO TO COMPLETE THIS QUALIFICATION?

The most important part of this is to make

the commitment to do the work required.

Your assignment work will include:

• Salon Skill assignments are a series of

tasks for you to work through under the

guidance of your employer. A great way

to start the on the job training process.

• Finding images of tools of the trade and

describe how to maintain these, also the

difference between high risk tools and

low risk tools.

• Build a 3D model of a nail, take a photo

to send in for marking, as you build the

nail structures you will describe the

functions of each and find out about the

supporting structures.

• Take some time to find different images

of nail conditions and then describe the

signs/symptoms, possible causes and

how to manage the situation if a client

has this condition.

Practical work will include:

• When you have become experience

in a practical skill, you are ready to work

on the portfolio. These can be done on

paying clients.

• A guide book has been developed to help

encourage you to through the process

of what you will need to collect during

this process.

• When this is completed and signed off by

your employer it is ready to be submitted

to HITO for an assessor to mark.

VERIFICATION

A qualified verifier will visit you at your

workplace to observe you working as

a nail technician. Your portfolio will be

marked by a HITO verifier and returned

to you afterwards.

HOW MUCH TIME DO I NEED TO DEVOTE TO THE TRAINING EVERY WEEK?

Learning and acquiring skills is different

for everyone, so it is difficult to give an

exact number. However we recommend

that, as a minimum, you focus on training

and developing your skills for no less than

15 hours per week. This time can be in the

workplace or in your own time.

I’M ABOUT TO LEAVE SCHOOL, CAN I DO THIS TRAINEESHIP?

This traineeship is open to anyone over 16.

However, as most of the learning takes place

while you are working, you will have to be

working in the Beauty or Hair industry.

If you are under 18 years old, and wish to do

the traineeship, you will need to have your

training agreement approved and signed

by your parent, guardian or caregiver.

HOW MUCH DOES IT COST?

The total cost of the traineeship is $1750.

This is made up of:

1. $200 for an application fee

2. $315 for an assessment fee and to

register credits

3. $1235 for the week long training

workshop and training materials

HOW CAN I PAY?

You can pay by credit card, cheque or

direct bank transfer. Your application should

include the payment details.

If you find $1750 difficult to pay in one lump

sum, HITO can approve to spread the cost

for you.

• Application fee + 1st Monthly payment

= $500

• Monthly Payment 2 $ 250





Therefore, your first payment with you

application form will be:

• $ 200 application fee + $ 300 1st monthly

payment = $ 500

If you would like to spread the cost, please

indicate this on the application form.

Please note that if regular monthly

payments are not maintained, then the

training agreement may be cancelled with

4 weeks’ notice and you will need to return

the training materials.


“Well trained Nail Technicians are valued members of the beauty industry. Clients will travel a long way to have their

nails treated by them.”

46

These workshops are part of HITO’s

exciting Nail Technology programme.

Each workshop is five days long and

is a time where learners come together to

get hands-on training from CND (Creative

Nail Design).

“The five day intense workshops arm you

with the information, skills and practical

tools needed to succeed,” says Cherie

Pollard, CND Education Ambassador.

Cherie has been a CND Education

Ambassador for the past fifteen years, and

she’s also a member of Team CND: an

elite group of educators hand selected to

represent the ideals of CND and to inspire

nail professionals around the world.

“To do well in the nail industry, you need

a realisation that practice makes perfect,

a desire to work closely with the public

and a keen eye for intricate detail,” Cherie

explains. “The workshops are the beginning

of the journey, and while we can share the

knowledge and skills for success, we cannot

teach speed or confidence. These will come

with dedication and practice; plenty of it!”

Samantha Gordon from Tangles on

Commerce, Hair & Beauty in Temuka

thoroughly enjoyed doing the Dunedin

workshop this year.

“It was great, I learnt so many new skills,”

she says. “I’m a real hands-on person and

it really helped with my practical skills.”

Samantha was blown away by how much

she was able to learn in the five days.

“Seeing the end result was my favourite

thing. When you compared the nails you

did on the first day to the last day, the

difference was amazing.”

Samantha and a colleague from Tangles

on Commerce, Hair & Beauty completed

the workshop together, and they have now

been able to start offering nail services in

the salon.

“When you go back to work, all the tips

and tricks from the workshop keep coming

back to you,” she says. “I’m doing my own

clients now, and together we’re getting a

good client base.”

HITO’s Tania Berryman has enjoyed seeing

the Nails Technology trainees begin to master

their practical skills through the workshops.

“It is exciting to see the learning for the

practical skills in the nail traineeship get

underway, and it appears to have been an

enjoyable time for the trainees. We are keen

to continue the support in their learning

and look forward to watching the trainees

develop as nail technicians.”

HITO/CND workshops cover things

such as how to do a liquid and powder

enhancement service using CND products

and techniques, and learning about Shellac.

Each trainee also gets a fantastic kit to kick

start their career.

The Nail Technology programme is

14 months long in total, including the

workshop. Trainees who do the programme

learn all the skills and knowledge needed

to perform nail services in a professional,

commercial environment, and will gain a

National Certificate in Beauty Services

(Nail Technology).

nail workshops TAKE OFF ACROSS NZIn February, seven Nail Technology trainees from around the Southern South Island came together in Dunedin for the first ever HITO/CND workshop. Since then there have also been successful workshops in both Palmerston North and Christchurch.

If you’re interested in adding a new skillset to your repertoire, or you’re already working in the nail industry, but you want to get qualified, don’t wait to get in touch with our friendly team. Give your HITO Sales and Liaison Manager a call or email Tania Berryman on [email protected]

FAREWELL KELLY & SARA

Mel joined the team in

June, taking over the

position from Sara Luey

who recently made the decision

to pursue an opportunity in

photography.

A born and bred Wellingtonian,

Mel comes from an administration

background and she’s looking

forward to bringing these skills to

her role. Before coming to HITO Mel

had been working at Headquarters

New Zealand Defence Force for

28 years and she’s excited about

this new challenge.

“This is a new chapter,” she says, “and

I’m looking forward to learning more

about the hairdressing industry.”

Both are leaving not just HITO but

New Zealand to do some overseas

travel. Sara is heading off to South

America later in the year, while Kelly

is travelling to Japan, Europe and the

United States.

planning, interviewing and writing

of articles for Forma Magazine.

“I have had so much fun getting to

know people in the industry and

hearing about their journeys,” she

says. “Thanks to everyone who has

given up their time to chat with me

for Forma Magazine, it has been a

fantastic experience.”

Sara has been at HITO for just under

a year and has worked closely with

HITO’s assessors and Advanced

Cutting trainees, among others.

Mel Moates is looking forward to taking on new challenges in the role of Quality Assurance Administrator at HITO.

HITO said goodbye to Communications and Marketing Assistant Kelly Henderson and Quality Assurance Administrator Sara Luey in June.

BRENDA MCLELLAN

Brenda McLellan is ready to bring a wealth of support and sales experience to her new role as Regional Administrator for HITO’s Central and Mid-Central regions.

She has taken over the role

from Emily Breen who made

the decision to leave the

workforce and stay at home with

her new twin daughters.

A mother of two, Brenda is excited

about her return to the Wellington

workforce after spending the last

five years at home with her children.

Four of these years were spent in

Vanuatu where Brenda and her

family relocated for her husband’s

work commitments.

Brenda’s background includes

sales and support positions, roles in

advertising and working as TVNZ’s

Account Manager. She’s looking

forward to bringing these skills to

her new role.

“HITO seems like a great place to

work, a really positive environment…

I’m looking forward to helping

apprentices along their way and

playing a part in their training,”

she says.

MEET BRENDA

You can get in touch with Brenda on (04) 499 5150 or by email on [email protected]

MEET MEL

You can reach Mel on (04) 499 1180 or email her directly on [email protected]

Look out for an update on who our new Communications and Marketing Assistant is in the next issue of Forma. Sara’s role has been taken over by Mel Moates.

RYAN PIPER

Ryan has taken over the role from Tracy Quinn after she recently relocated to

Hamilton with her fiancé.

Having been through an

apprenticeship in Light Vehicle,

Mechanical and Electrical

Engineering himself, Ryan is excited

to use his first-hand experience to

assist apprentices in his region.

“Doing an apprenticeship myself

has given me a real insight into

their worth,” he explains.

Ryan also has experience in sales,

working as the Market Manager

for Sunglass Hut and in property

management. His passion for

moulding people into who they can

be led him to volunteer as a rugby

coach and selector for the English

Rugby Football Union, and he’s

excited to bring these mentoring

skills to his role as well.

“I’m looking forward to seeing

people come through Gateway,

complete an apprenticeship, and

one day train apprentices of their

own…I know I will take satisfaction in

their achievement and the fact that

I have played a part in that.”

Ryan Piper is looking forward to helping people in the Central region achieve their qualifications in his new role as Central Sales and Liaison Manager.

MEET RYAN

You can reach Ryan on 027 445 5758 or [email protected]

MEL MOATES

Kelly has been with HITO for just

under a year and a half and in this

time she has played a key role in the

SARA LUEY

KELLY HENDERSON

48

WHICH WAY TO GO?

It can be hard to decide what to do once

you have finished high school. With so

many choices available today, it can be a

challenge to figure out where to go and

what to do next.

Recently, the Government announced a

new initiative called “Vocational Pathways”,

a new way of helping high school students

decide what to do after they leave school.

WHAT ARE “VOCATIONAL PATHWAYS” ALL ABOUT?

Vocational Pathways help students move

from high school into work or further

education by showing the recommended

skills in five key industry sectors. So with a

particular profession in mind, students will

be able to determine which subjects and

unit standards will help them to get there.

Students will be able to compare their

achievement to date to a range of study

and employment possibilities, and see how

their interests, aspirations and achievements

match up to work and study options. This will

be called a “Vocational Profile”.

VOCATIONAL PATHWAYS WILL:

• Offer clearer choices for students.

• Help young people believe that what they

are learning is relevant and helpful in “the

real world” of study, jobs and careers.

• Show young people what they need to do

to get where they want to go or want to be.

• Show learners and their families how

subject choices make a difference to what

they might do in the future.

I’M AN EMPLOYER, HOW DOES THIS AFFECT ME?

Vocational pathways will make it easier

for employers to see what skills and

achievements jobseekers have that

are relevant.

• Jobseekers will be able to provide

employers their “Vocational Profile” to show

their achievements, strengths and skills.

• These profiles also give employers a

much simpler way of seeing which

NCEA qualifications include the skills and

knowledge they are looking for.

• Employers can be sure that if someone

has achieved a vocational pathway in

their sector, the jobseeker will have a solid

foundation of skills and knowledge to help

them succeed.

FINDING A CAREER PATH

USING “vocational pathways”

For more information about vocational pathways, check out the website www.youthguarantee.net.nz/vocational-pathways/

IF YOU’VE BEEN WORKING IN HAIRDRESSING FOR A WHILE, BUT

HAVEN’T GOT A QUALIFICATION TO SHOW FOR IT, THEN QBYE IS FOR YOU.

QbyE allows people with at least eight years

hairdressing or barbering experience to have this

counted towards gaining a National Qualification.

Contact the Hairdressing Industry Training

Organisation (HITO) today to find out more

about turning your experience into a

National Qualification.

HITO have made the QbyE process simple.

Don't keep your experience a secret.

Qualification by Experience

QbyE

For more information

phone HITO on 04 499 1180

www.hito.org.nz

ADRIAN BARCLAYWinner: Hair Expo 2009 New Zealand Hairdresser of the Year

Owner of Venom Salon, InvercargillQbyE Graduate and holder of the

National Certificate in Hairdressing (Professional Stylist)

QbyE is one of the best things I’ve done, and not as stressful as

I thought it would be. The HITO team was absolutely fantastic supporting

my QbyE and the whole process was made easy.

For me QbyE was about conquering my fears and achieving something

I had put off for 17 years. I am so pleased I stood up to the challenge

and achieved something I’d wanted for a long time.

Documents

Forma Issue 11