Form 1 Unit 3 studjisocjalistudjisocjali.com/resources/Form-1-Unit-3-ENG-Francesca.pdf · Form 1 Unit 3 studjisocjali.com ©Ms.Theuma studjisocjali.com Page 3 in souvenir shops n

For m 1 Unit 3 studjisocjali.co m

© Ms Francesca Theuma Translated by Ms Lana Turner studjisocjali.com Page 1


©Ms.Theuma studjisocjali.com Page 2

Unit 3: The Person as a consumer

The process of production

Raw material is processed in factories

Raw material - Milk

The product is bought by the people (consumers)

The finished product is delivered to the shops

In the pictures above we can follow the process

which raw material follows till it is processed

into a finished product which we are used to

seeing and buying according to our needs.

Products are objects which we can see and touch

with our hands.

Examples of raw material: fish, fruit and vegetables and stone.

Examples of products: clothes , t elev is ion s, c ars, paper, m ob i les u many

others.

After the products and objects are processed in the factories these are taken

to the shops. In shops we find those who are selling these products and

hence giving us service. This

service is not seen for example the banking service, the restaurant service, the

hairdressing service, etc.



n huma kollha nies li jagħtu

M

g

s

ja

je

ni

tagħna għal futur.


What do we mean by service?

When we talk about services we are referring

to many different jobs. Amongst which we

find the banking service—where the

cashiers provide the service of cashing money

or else of giving us advice about investing

money.

Restaurant Service—where we find waiters who

serve us when we go to eat.

Tourism in Malta is an important factor because it provides a big share to the Maltese economy. Through tourism a number of different jobs are created: Guides—tour with tourists to show them places of interest, those serving in souvenir shops, those working in hotels, example porter, receptionist. Taxi drivers as well as bus drivers. These are all services.

We also find telecommunication services—where we find mobile companies,

such as GO and Vodafone, others for Cable TV and internet.

We also have to include hairdressers, beauticians, doctors and teachers, who also provide a service.




1. Which are the services? What are they called?

2. Name 5 products you use every day. Draw or stick pictures of two of these.

1.

2.

3.

4.

5.


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Needs and Wants

Nowadays many of us are used to wanting all we see, be this a laptop,

clothes, computer games and other things. However, we find a problem to

differentiate between what is a need and a want. When we talk of wants we

would be referring to those things we can do without but which we want either

because we like them or because our friends have like them. On the other

hand we find needs without which our life would be very difficult to live such

as for example, water to drink and bathe in, food and a home over our heads.

We very often think that everyone has these needs but in fact there are third

world country citizens for whom these needs do not exist.

1. What place is this girl in? How do you know?

2. How do you think she is feeling?

3. Why do you think she is crying?

4. What do you think she wanted?

5. Did you ever feel like her in a shop?

6. What did you want and why could you not buy it?

7. Why do you think the adult who was with the child did not buy it for her?

8. What would you have done where you the adult with this child?


©Ms. Theuma studjisocjali.com Page 6


Needs and Wants

Obj ect s What is this object

need or want

1.

2.

3.

4.

5.

6


Unit 3:

The Person as a consumer

Important information we find on products

Barcode

Nearly every product we find on the market has a barcode. This consists of thick and thin black lines with numbers underneath them. But why is the barcode there? When we go shopping and we go to pay the cashier passes the product through the barcode reader. This generally makes a sound and shows a red light. In the computer system of that shop there will be all the details of the product. In the barcode there will be information about the type of product, example a packet of pasta, its size, if the packet is big or small and which country it comes from. Although pasta is all in one section of the shop, it does not mean that all the packets have the same barcode. So if I bought a packet of spaghetti this will have a different barcode to a packet of macaroni. The barcode will not have the price in it because the price changes both from one country to another as well as from one shop to another in the same country.

The Expiry Date

There us a difference between Best Before and the expiry date. Best Before refers to the last day the product retains its quality. After that date you have no guarantee that the product will be of good quality but it can still be eaten. The expiry date is the final date by which we are supposed to consume the product. Not every product remains good for the same length of time. Milk, yoghurts and cheeselets only remain fresh for a few days whilst a packet of biscuits or a can of tomato puree remain edible for over a year.

Even medicine has an expiry date. It is important that we always check medicines

before using it because if it is expired it could do more harm than good.

Storage Instructions (information where best to store a product)

Every food product or medicine will have information where best to be stored. If we buy a packet of burgers it is important that we put it in the freezer if we do not intend to use it immediately. A lot of medicines have on them

keep in a dry/cool place referring to a place which is not hot or very cold. There are other medicines which need to be kept in the fridge after opening.

©Ms.Theuma



lus

e-

a

ta nkunu rridu nbiddlu dak il

Safety Marks

We usually find this symbol on toys. This means that these toys are good to sell and to be used by children. From 1990, this symbol had to be on every toy that was for sale. Generally wherever there is this symbol there is also the address of the manufacturer because this is the person or company responsible for it.

This is another symbol which we see on toys as well. It is helpful

when we are looking for presents for children. When we see this

symbol it means that children under three years cannot play with this

toy.

How do we complain about a product?

When we buy a product and this is defective or not as we saw in a picture, there are ways how to change it of get our money back. However, we cannot go to the shopkeeper and cause a scene because this would solve nothing.

It is important that before we make a complaint we would

know exactly what our legal rights are. When we buy a

product we have to keep the receipt and the guarantee they

give us so that if we need to return the product we have

something to show. Obviously if we bought a packet of

pasta or a can of tomato puree we would not have a

guarantee but a receipt. Sometimes when we go shopping

and we would have bought only a thing or two we should wait

for the shopkeeper to give us the receipt and if he does not

we should ask him for it, as this is our right.

If we do not solve the problem and the shopkeeper would not want to change the

defective product or one which we do not want, we can lodge a complaint with the Malta

Competition and Consumer Affairs Authority. As soon as we lodge a complaint, officials

from the department serve as mediators in order to reach an amicable agreement with

the shopkeeper.




Is this product good or bad?

Take a product and look for the following. In the second column write Yes or No.

If you write Yes write the proper information in the third column.

Product Yes/No Information

1. The name of the product

2. The address where it was produced

3. Storage instructions for a particular product

4. Safety marks

5. Usage Instructions

6. Expiry date

©Ms. Theuma

studjisocjali.com Page 9



Taking care of the Environment

When we buy or receive products to use we should be responsible in our usage of them. If we receive something which comes in a box it is very important that this box and any papers or plastic found in it be disposed of responsibly. During the last few years we have been hearing the word recycling or the famous 3 Rs—Reduce, Reuse u Recycle. If everyone of us acts responsibly in the disposal of waste or else we all try to make use of things instead of throwing them away, we would all be able to enjoy our environment for much longer. In many houses we find many different types of bins – those were we throw away papers, metal, plastic and glass. Hence, it is important that we act responsibly and not throw away our rubbish wherever because this not only dirties our country but would be effecting the rest of the world.

Reduce (lessen the

waste)

Reuse (use products more than once)

Recycle

When exiting a room switch off the light, switch off the computer/ laptop which is not being used

Use as much water as

you need and never leave

the water dripping

Do not use papers

from one side only

If possible re-fill your

printer’s toner

Re-use boxes which are re-usable Make more use of disposable products

if you have things which are still in good condition give them to a charity or sell them when you no longer want them

Avoid buying products which are not recyclable

Separate waste

whenever

possible’

Instead of

throwing away a

product check how

you can re-use it

©Ms.Theuma studjisocjali.com Paġna 10


Cut out these pictures and after stick them on to the proper

re-cycling bin

studjisocjali.com Paġna 11


Unit 3

: L-I

ndivid

iwu b

ħala l-K

onsumatur

©M

s.Theum

a

studjisocjali.com Paġna 13

Documents

Form 1 Unit 3 studjisocjalistudjisocjali.com/resources/Form-1-Unit-3-ENG-Francesca.pdf · Form 1 Unit 3 studjisocjali.com ©Ms.Theuma studjisocjali.com Page 3 in souvenir shops n