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Forfusion Ltd | CBX | Cobalt Park Way | Newcastle Upon Tyne | NE28 9NZ T +44 (0) 191 500 9100 | E [email protected] | www.forfusion.com

This document outlines Forfusion’s company profile, background and approach, as well as its mission statement: Profile Forfusion is typically invited in by customers who feel:

• Burdened by risks from ageing technology infrastructure • Worried about ineffective customer experience • Isolated by poor collaboration between teams and customers • Alarmed by the spiralling total cost of ownership of IT systems

Serving as a trusted advisor to these customers, Forfusion alleviates these pain points, solving business problems using technology. Core technologies include networks and security, unified communications and collaboration, as well as cloud and hosted, underpinned by FusionCare; Forfusion’s renowned managed service. Forfusion delivers lifecycle services using a proven methodology for planning, implementation and support. Background In 2007, Forfusion was founded on the belief that technology could deliver more value for organisations with less resource in a secure and scalable way. Over the years, Forfusion has acquired a loyal, growing customer base on this one belief. Forfusion’s reputation for customer-centric, outstanding capability spreads far and wide, domestically and internationally. This belief has enabled Forfusion to displace much larger and longer established incumbent suppliers, but more importantly why customers regard Forfusion in such high esteem – providing value from strategic partnerships with customers is the key to long-term commercial relationships. Approach Forfusion’s commitment to this belief extends to how it approaches partnerships. Forfusion partners with several technology market leaders, spanning multiple disciplines. These partnerships enable Forfusion to leverage a wide range of skills across varying technologies. This means customers’ needs are always the first priority. This approach also means Forfusion is able to mitigate operational and financial risks by integrating technologies in a flexible and agile way. Mission Statement Forfusion believes it is the characteristics of this approach that differentiate its brand from other systems integrators, thus forming the basis of its mission statement:

Mitigating risks and enabling digital transformation with a flexible and agile approach.