For the Infoblox-2000 Appliance

Infoblox Installation GuideFor the Infoblox-2000 Appliance
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Hardware Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4System, Environmental, and Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Installing an Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Installing the Backup Battery Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Powering the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Cabling the Appliance to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Changing Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Changing Fan Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Changing Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Changing the Backup Battery Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Accessing the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Connecting to the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Specifying Appliance Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Infoblox GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Infoblox CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Managing the Disk Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Copyright Statements© 2009, Infoblox Inc.— All rights reserved. The contents of this document may not be copied or duplicated in any form, in whole or in part, without the prior written permission of Infoblox, Inc.

The information in this document is subject to change without notice. Infoblox, Inc. shall not be liable for any damages resulting from technical errors or omissions which may be present in this document, or from use of this document.

This document is an unpublished work protected by the United States copyright laws and is proprietary to Infoblox, Inc. Disclosure, copying, reproduction, merger, translation, modification, enhancement, or use of this document by anyone other than authorized employees, authorized users, or licensees of Infoblox, Inc. without the prior written consent of Infoblox, Inc. is prohibited.

For Open Source Copyright information, see Open Source Copyright and License Statements in the Infoblox Administrator Guide.

Trademark StatementsInfoblox, the Infoblox logo, and DNSone are trademarks or registered trademarks of Infoblox Inc.

All other trademarked names used herein are the properties of their respective owners and are used for identification purposes only.

1

Contents

Warranty InformationYour purchase includes a 90-day software warranty and a one year limited warranty on the Infoblox appliance, plus an Infoblox Warranty Support Plan and Technical Support. For more information about Infoblox Warranty information, refer to Infoblox website, or contact Infoblox Technical Support.

Company InformationInfoblox is located at: 4750 Patrick Henry Drive Santa Clara, CA 95054-1851, USA

Web: www.infoblox.comwww.infoblox.com/support

Phone: 408.625.4200 Toll Free: 888.463.6259 Outside North America: +1.408.716.4300 Fax: 408.625.4201

Document Number: 400-0122-000, Rev. E

2 Infoblox Installation Guide

http://www.infoblox.com

http://www.infoblox.com/support

IntroductionThis guide provides an overview of the Infoblox-2000 network services appliance running Infoblox NIOS version 4.1r2 and later, and explains how to install and configure it.

Figure 1 Tasks in This Guide

Product OverviewThe Infoblox-2000 network services appliance provides reliable, scalable, and secure core network services including DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), IPAM (IP Address Management), RADIUS (Remote Authentication Dial-In User Service) and more. The integrated Infoblox approach combines the simplicity of appliances with the power of advanced distributed database technology to control and automate services while achieving availability, manageability, visibility, and control unparalleled by conventional solutions based on legacy technologies. You can configure and manage the Infoblox-2000 through an easy-to-use Infoblox GUI that works seamlessly in both Windows and Linux environments using standard web browsers.

The Infoblox-2000 is a full-featured appliance with hot-swappable power supplies, fan modules, and hard disk drives. The Infoblox-2000 is a Class A digital appliance per FCC regulations. It is RoHS and WEEE compliant, and its hardware meets the mechanical requirements for FIPS 140-2 compliance. The Infoblox-2000 belongs to the modular Infoblox product line that includes the Infoblox-550, -550-A, -1050, -1050-A, -1550, -1550-A, -1552 and -1552-A. For information about the Infoblox platforms, visit the Infoblox web site at www.infoblox.com.

1 2

3

Learn about the Infoblox appliances."Introduction" on page 3

Install appliances.

"Installing an Appliance" on page 11

Equipment Rack

Power Source

Management System

To Network

Access appliances."Accessing the Appliance" on page 21

For the Infoblox-2000 Appliance 3

www.infoblox.com

www.infoblox.com

Introduction

Hardware Components

The Infoblox-2000 is a 3-U platform that you can easily mount in a standard equipment rack using the mounting brackets and bolts that ship with each appliance. The front panel components include the LCD (liquid crystal display) panel and navigation buttons, communication ports, hard disk drives, and indicator lights. The back panel components include power connectors and switches, fans, air vents, and a backup battery unit.

Front PanelThe front panel components are shown in Figure 2 and described in Table 1. For explanations of the Ethernet port LEDs, and console and Ethernet port connector pin assignments, see Ethernet Port LEDs on page 6 and Connector Pin Assignments on page 6.

Figure 2 Infoblox Appliance, Front View

Table 1 Front Panel Components

Component Description

LCD Panel An LCD screen that displays HA (high availability) status, network settings, software version number, hardware serial number, and software licenses. Additionally, you can view and configure the IP address, netmask, and gateway for the LAN1 port.

Navigation Buttons

Buttons that allow you to enter the IP address, netmask, and gateway of the LAN1 port through the LCD. Use the Up and Down arrow buttons to specify numbers and the Left and Right buttons to navigate across digits. You must specify whether to save input (OK) or discard it (CNCL). Selecting CNCL at any time returns you to the previous entry. Entering OK on the third screen returns you to the system status screen.

USB PortsMGMT PortConsole Port

Power Indicators

HA Port LAN2 Port

Drive Indicators

Disk Drive 4

Disk Drive 1

Disk Drive 2

Disk Drive 3

LCD PanelNavigation

ButtonsLAN1 Port


Hardware Components

USB Ports Reserved for future use.

Console Port A male DB-9 serial port for a console connection to change basic configuration settings and view basic system functions through the CLI (command line interface). Use the serial cable and connection adapters that ship with the appliance to make a console connection to this port.

Power Indicators An LED for each power supply (PS1 and PS2). The LED glows green when the power supply has power. It is dark when it does not.

MGMT Port A 10/100/1000-Mbps Ethernet port that you can use for appliance management or DNS service. You can enable the MGMT port and define its use through the Infoblox GUI.

HA Port A 10/100/1000-Mbps gigabit Ethernet port through which the active node in an HA (high availability) pair connects to the network using a VIP (virtual IP) address. HA pair nodes also use their HA ports for VRRP (Virtual Router Redundancy Protocol) advertisements.

LAN1 Port A 10/100/1000-Mbps gigabit Ethernet port that connects a NIOS appliance to the network. You must use the LAN1 port to set up the appliance initially. It handles all traffic if you do not enable the MGMT and LAN2 ports. The passive node in an HA pair uses this port to synchronize the database with the active node.

LAN2 Port A 10/100/1000-Mbps gigabit Ethernet port that connects a NIOS appliance to the network. The LAN2 port is not enabled by default. You can enable the LAN2 port and define its use through the GUI after the initial setup.

Disk Drives Four hot-swappable hard disk drives configured in a RAID (Redundant Array of Independent Disks) 10 array. Each disk drive has an LED that indicates the connection and activity status of the disk drive. It glows green when the disk drive is connected and is yellow during read-write operations. It is dark when the disk drive is not connected.



Introduction

Ethernet Port LEDs

To see the link activity and connection speed of an Ethernet port, you can look at its Link/Act and Speed LEDs.

Figure 3 LEDs

Connector Pin Assignments

An Infoblox appliance has three types of ports on its front panel:

• USB port (reserved for future use)• Male DB-9 console port• RJ-45 10Base-T/100Base-T/1000Base-T auto-sensing fast Ethernet ports

The DB-9 and RJ-45 connector pin assignments are described in Figure 4. The DB-9 pin assignments follow the EIA232 standard. To make a serial connection from your management system to the console port, you can use the RJ-45 rollover cable and two female RJ-45-to-female DB-9 adapters that ship with the appliance, or a female DB-9-to- female DB-9 null modem cable. The RJ-45 pin assignments follow IEEE 802.3 specifications.

10Base-T Ethernet and 100Base-T Ethernet use the same two pairs of wires. The twisted pair of wires connecting to pins 1 and 2 transmit data, and the twisted pair connecting to pins 3 and 6 receive data. For 1000Base-T connections, all four twisted-pair wires are used for bidirectional traffic. All Infoblox Ethernet ports are auto-sensing and automatically adjust to standard straight-through and cross-over Ethernet cables.

MGMT and HA Ports LAN Ports

Label Color Port Status Label Color Port Status

Link/Act Steady Orange Link is up but inactive Link/Act Steady Green Link is up but inactiveBlinking Orange Link is up and active Blinking Green Link is up and activeDark Link is down Dark Link is down

MGMT, HA, and LAN Ports

Label Color Port Status

Speed Steady Amber 1000 MbpsSteady Green 100 MbpsDark 10 Mbps


Hardware Components

Figure 4 Connector Pin Assignments

21 3 4 5

6 7 8 9

21 3 4 65 7 8

78 6 5 34 2 1

DB-9 Connector Pin Assignments

RJ-45 Connector Pin Assignments

Pin 10Base-T 100Base-T Signal

1000Base-T Signal

T568A Straight-Through Wire Color

T568B Straight-Through Wire Color

1 Transmit + BI_DA+ White/Green White/Orange2 Transmit - BI_DA- Green Orange3 Receive + BI_DB+ White/Orange White/Green4 (not used) BI_DC+ Blue Blue5 (not used) BI_DC- White/Blue White/Blue6 Receive - BI_DB- Orange Green7 (not used) BI_DD+ White/Brown White/Brown8 (not used) BI_DD- Brown Brown

Male DB-9 Console Port

RJ-45 Ethernet Ports

Pin Signal Direction

1 (not used)2 Receive Input3 Transmit Output4 DTE Ready Output5 Ground —6 DCE Ready Input7 RTS (Request to Send) Output8 CTS (Clear to Send) Output9 (not used)

Legend: BI_D = bidirectional; A, B, C, D = wire pairings

(Looking into the console port on an Infoblox

appliance)

(Looking into RJ-45 Ethernet ports on an Infoblox appliance)


Introduction

Rear PanelThe Infoblox-2000 has dual power supplies and three fan modules. The power supplies and fan modules are hot swappable, so you can replace any of them without disrupting the operations of the appliance.

Figure 5 Infoblox-2000, Rear View

Table 2 Rear Panel Components


Fan Modules Three hot-swappable fan modules to help maintain optimum operating temperature. Each fan has an air vent that allows warm air to flow out of the appliance. Do not obstruct.

Fan LEDs Each fan module has an LED that glows blue when the fan is operating properly. It is dark when the fan is not operational.

Power Supplies Redundant power supplies that each have a three-prong power outlet for connecting the appliance to a standard AC (Alternating Current) or DC (Direct Current) power source.

On/Off Switch A power switch on each power supply to turn it on and off.

Power LEDs Each power supply has an LED that glows green when the power supply has power. It is dark when the power supply does not have power.

Disk Controller Backup Battery Unit

A battery that provides backup power for RAID controller cache memory in the event of a power failure.

Power OutletsFan Module 1

On/Off Switches

Power Supply 1

Disk Controller Backup Battery Fan 1 LED

Power Supply 2

Fan 2 LED Fan 3 LED

Fan Module 2 Fan Module 3


System, Environmental, and Power Specifications

System, Environmental, and Power Specifications

System specifications describe the physical characteristics of each appliance. Environmental specifications describe the temperature and moisture limits it can withstand. Power specifications describe the electrical range within which the appliance circuitry can operate.

System Specifications • Form Factor: 3-U rack-mountable appliance • Dimensions: 5.25” H x 16.8” W x 22.7” D (13.4 cm H x 42.7 cm W x 57.6 cm D)• Weight: Approximately 56 pounds (25.40 kg)• Ethernet Ports: MGMT, HA, LAN1, LAN2 – auto-sensing 10Base-T/100Base-T/1000Base-T• Serial Port: DB-9 (9600/8n1, Xon/Xoff)• USB Port: USB 2.0 compliant/1.1

• LCD Panel: LCD (liquid crystal display) with input buttons

Environmental Specifications• Operating Temperature: 41 to 95 degrees F (5 to 35 degrees C)• Storage Temperature: -40 to 122 degrees F (-40 to 50 degrees C)• Relative Humidity: 5% to 95%, relative humidity (non-condensing)• Average Heat Dissipation: 1650 BTU (British Thermal Units)/hour

Electrical Power Specifications• AC Power Supply

— Model Number: PSB400M-J2

— Input Voltage: 100 – 240 VAC switchable, 50 – 60 HZ, 5 A, redundant, dual input

— Output Power: 400 watts each

• DC Power Supply— Model Number: PSD350M-A2

— Input Voltage: -48 VDC, 10A, redundant, dual input

— Output Power: 350 watts each


Introduction

• Power plug and cable specifications by region:

Region Plug Type Cable Type Max Power Rating Max Temperature Rating

North America NEMA5-15P 3-prong male plug

VCTF 3C 18 AWG 7A, 125 V 75° C

Japan NEMA5-15P 3-prong male plug

VCFI 3G 12A, 125 V 60° C

Europe CEE7 standard VII 2-prong male plug

H05VV-F 6A, 250 V 70° C

United Kingdom LP-60L 3-prong male plug with fuse

H05VV-F 10A, 250 V 70° C

China RVV 300/ 500 3C X 1.00mmSQ

IEC 320 C 13/ GB2099.1 G B1002

10A, 250V 70° C

Taiwan VCTF 3x1.25mm 70° C

IEC-60320-C13 (BME)/ BLACK-ICC

10A, 125V 70° C

Australia

New Zealand

RVV 300/500 3C X 1.00mmSQ

IEC 320 C13/ GB2099.1 GB1002

10A, 250V 70° C

India

South Africa

1.0/3 HO5VVF3 70° C

IEC-320 C-13/BS 546SABS

10A, 250V 70° C


Installing an ApplianceFollow these instructions to rack mount the appliance, install the backup battery unit, connect the appliance to a power source, and cable it to a network. However, before proceeding, review the Infoblox Safety Guide and follow the necessary precautions.

Rack MountingThe Infoblox-2000 mounts into a standard 19” (48 cm) equipment rack. The appliance ships with mounting brackets at the front, and an accessory kit that contains a pair of rear slide brackets and mounting hardware. To mount the appliance to an equipment rack, you will also need a screwdriver with a cross-headed tip. There are two ways to rack mount the Infoblox-2000:

• Front and rear mount

• Mid-mount

Front and Rear MountTo mount the appliance to an equipment rack and secure it at the front and rear rack posts:

1. Remove the pair of rear slide brackets from the accessory kit that ships with the appliance.

2. Slide the inner rails out of the rear slide brackets.

Figure 6 Rear Slide Brackets

3. Attach the inner rails to the middle of each side of the appliance, with the four screws provided. Use two screws per side, as shown in Figure 7.

4. Attach the rear slide brackets to the rear posts of the equipment rack with the four screws provided. Use two screws per side, as shown in Figure 7.

Slide the inner rail out of the bracket.


Installing an Appliance

Figure 7 Inner Rail and Rear Slide Brackets

5. With one person on each side, lift the appliance and position it in front of the equipment rack.

6. Align the inner rails on each side of the appliance with the rear slide brackets on the posts of the equipment rack.

7. Slide the appliance into the rear slide brackets that are attached to the equipment rack.

Figure 8 Sliding the Appliance in Rack

8. Push the appliance in to the equipment rack until the front mounting brackets touch the left and right posts at the front of the equipment rack.

9. Secure the front mounting brackets to the posts of the equipment rack, with the screws provided. Use two screws per side.

Figure 9 Infoblox-2000 Front Mount

Attach the inner rails to each side of the appliance. Attach the rear slide brackets to the rear posts of the rack.


Installing the Backup Battery Unit

Mid-Mount To mid-mount the appliance:

1. Remove the screws from the brackets at the front of the appliance.

2. Secure the brackets in the middle of each side of the appliance.

3. With one person on each side, lift the appliance and position it in front of the equipment rack.

4. Secure the left and right brackets to the rack.

Figure 10 Infoblox-2000 Mid-Mount

Installing the Backup Battery UnitThe appliance ships with a backup battery unit that you must install before powering the appliance.

1. Take the battery tray and slide it into the bay on the rear panel of the appliance.

2. Turn the thumbscrew locks clockwise to lock the battery tray.

Powering the ApplianceUse the power cables that ship with the Infoblox appliance to connect it to separate power circuits if possible. If one power circuit fails, the other might still be operative.

1. Make sure that both power switches are off.

2. For each power supply, connect a power cable between the power connector on the back of the appliance and a properly grounded and rated power circuit that meets the provisions of the current edition of the National Electrical Code, or other wiring rules that apply to your location. Make sure that the outlet is near the appliance and is easily accessible.

3. Turn on both power switches.



Cabling the Appliance to a Network

Use the Ethernet cables shipped with the product to connect the appliance to the network.

1. Connect an Ethernet cable from the LAN1 port on the appliance to your network switch or router.

2. If you want to connect your appliance for HA (high availability), connect the HA ports on both appliances to a switch on your network. The VIP (Virtual IP), LAN1, and HA port addresses must be on the same subnet and must be unique for that subnet.

Figure 11 Cabling a Single Appliance and an HA Pair to a Network

Note: By default, an Infoblox appliance automatically negotiates the optimal connection speed and transmission type (full or half duplex) on the physical links between its LAN1, LAN2, HA, and MGMT ports and the Ethernet ports on a connecting switch. If the two appliances fail to auto-negotiate the optimal settings, see the Infoblox Administrator Guide for steps you can take to resolve the problem.

3. To ensure that VRRP (Virtual Router Redundancy Protocol) works properly, configure the following settings at the port level for all the connecting switch ports (HA, LAN1, and LAN2):

— Spanning Tree Protocol: Disable. For vendor specific information, search for “HA” in the Infoblox Knowledge Base system at http://www.infoblox.com/support/

— Trunking: Disable

— EtherChannel: Disable

— IGMP Snooping: Disable

— Port Channeling: Disable

— Speed and Duplex settings: Match these settings on both the Infoblox appliance and switch

— Disable other dynamic and proprietary protocols that might interrupt the forwarding of packets

4. Use the Infoblox GUI to access the Infoblox appliance from a management system. Through the Infoblox GUI, you can set up and administer the appliance. For management system requirements and access instructions, see Accessing the Appliance on page 21.

Infoblox Appliance

Switch or Router

ManagementSystem

When cabling a single Infoblox appliance to the network, connect an Ethernet cable from the LAN1 port on the appliance to a switch or router.

When cabling a pair of Infoblox appliances to the network for high availability, connect Ethernet cables from the LAN1 and HA ports on each appliance to a switch or router.

Infoblox Appliance

Management System

Switch or Router


http://www.infoblox.com/support/

Changing Power Supplies

Changing Power SuppliesThe Infoblox-2000 ships with two redundant, auto-switching AC or DC power supplies. The power supplies are “hot-swappable,” so you can remove or replace one power supply without interrupting appliance operation and network services.

When the Infoblox-2000 contains two functioning power supplies, they share the power load equally. If one power supply fails, the other assumes the full load automatically and the appliance sends a system alarm. Although the Infoblox-2000 can run with only one power supply, it is advisable to install both power supplies that were shipped with the appliance. This practice minimizes the chance of system failure due to an individual power supply failure.

Each power supply weighs about three pounds (1.36 kg). The faceplate of the power supply contains a power LED and a power switch. Each power supply links to a dedicated male power outlet.

The DC power supply also contains three DC power terminal blocks that connect to power cables. Branch circuit protection is required between the DC service panel and an Infoblox-2000 appliance with DC power supplies; therefore, a time delay, slow blow fuse is installed internally on each DC power supply of the appliance. The fuse is a 15-Amp capacity fuse. The DC units have connections for each supply: DC +, DC -, and ground. Note that a fuse cannot be placed in the ground circuit, per the NEC (National Electrical Code) and CEC (Canadian Electrical Code).

Infoblox-2000 appliances with DC power supplies should be installed in restricted access locations only. A readily accessible disconnect device must be incorporated in the building wiring as well.

Figure 12 Removing the Power Supply

The LED for a power supply glows green to indicate that the power supply is fully seated in the bay, is powered on, and is functioning properly. The LED appears dark to indicate the power supply is not fully seated, is not turned on, or has failed.

Before you replace a power supply, make sure that the other power supply is on and functioning properly. Keep the power for the other supply on so that the appliance can continue providing service. You will need a Phillips-head screwdriver. To replace a power supply:

1. Turn off the power supply that you want to replace.

2. Disconnect the power cable from the outlet for this power supply.

Grip the handle and pull it out.

Use a Phillips-head screwdriver to turn the screw counter-clockwise to release the power supply.

Turn off the power supply. The Power LED appears dark.

Disconnect the power cable.

Lock Release

Handle

1

2

3

4



3. Use a Phillips-head screwdriver to turn the lock release counter-clockwise to release the power supply.

4. Swivel the handle outward, grip the handle, and pull the power supply straight out.

5. Position the new power supply in the bay, and push it forward until it is fully seated against the back plane.

6. Use a Phillips-head screwdriver to tighten the lock release to lock the power supply in place, and fold back the handle.

7. Reconnect the power cable.

8. Turn on the power supply. If it is fully seated, powered on, and operating properly, the LED glows green.

Changing Fan ModulesThe Infoblox-2000 ships with three hot-swappable fan modules, so you can replace a fan module without interrupting appliance operations. Each fan has an air vent that allows warm air to flow out of the appliance.

If a fan stops operating due to removal or a failure, the appliance continues to run, but generates an SNMP trap. You can also monitor the status of the fan modules by logging in to the Infoblox GUI, and from the Grid Perspective, select the appliance and click View -> Status.

Figure 13 Removing a Fan Module

You can access the fan modules from the rear panel. Each fan module weighs about three pounds (1.36 kg).

To replace a fan module:

1. Turn the thumbscrew lock release counter-clockwise to release the fan module.

2. Swivel the handle outward, grip the handle, and pull the fan module straight out.

3. Position the new fan module in the bay, and push it forward until it is fully seated against the back plane.

4. Tighten the thumbscrew lock release to lock the fan module in place, and fold back the handle.

The LED of the fan glows blue when the fan is fully seated and operating properly.

Grip the handle and pull it out.

Turn the thumbscrew counter-clockwise to release the fan module.

1

2

Thumbscrew Lock Release

Handle


Changing Disk Drives


The Infoblox-2000 ships with four hot-swappable hard disk drives configured in a RAID (Redundant Array of Independent Disks) 10 array. It was designed to provide continuous operation in the event of a failed disk. Hot-swapping a disk drive is a simple process that does not require issuing commands or a GUI operation.

When you replace a failed disk, you must replace it with an Infoblox supplied disk. To ensure that you receive the correct replacement disk, report the disk type or part number of the failed disk. The appliance displays the disk type in the Detailed Status panel of the Infoblox GUI, and the Infoblox part number is printed on the disk. Installing disks that are not qualified and shipped from Infoblox could cause failures in the appliance.

You can access the disk drives from the front of the appliance. Each disk drive weighs about 2 pounds (.90 kg).

You can remove or replace a defective drive without interrupting appliance operations or network services. To remove a disk drive:

1. Identify and verify the failed drive through the Infoblox GUI, the front panel LCD, or the CLI.

2. If the activity light is green or blinking yellow, make sure that you have identified the correct drive. There are conditions where a drive could be in the process of failing and still be green or yellow.

Caution: Never remove a correctly functioning drive. If a disk drive fails, remove the failed disk only. NEVER remove two or more disks at once. Removing more than one disk at a time can cause a complete failure of the appliance and require an RMA (Return Material Authorization). All replacement drives must complete the rebuilding process before you can remove another drive. Log in to the Infoblox GUI and check the status of the disk drives. For additional information about managing and monitoring the disk drives, see Managing the Disk Subsystem on page 27.

3. Push the knob labeled OPEN to release the disk drive lever.

4. Pull the disk drive lever toward you and slide the disk drive out of the bay.

Figure 14 Removing a Disk Drive

Push the knob labeled OPEN to release the disk drive lever.1

Disk Drive Lever

Grip the lever and slide the disk drive out.2

Knob labeled OPEN



To install a replacement drive, follow this procedure:

1. Replacement drives are shipped as a complete unit, ready to insert into the appliance. There is no preparation required.

2. Push the knob labeled OPEN to release the disk drive lever.

3. Pull the disk drive lever toward you and position the disk drive in the bay.

4. Push the disk drive forward until it is fully seated against the back plane.

As you push the drive forward, the lever slides forward and starts to close as well.

5. Push the lever down to lock the disk drive in place.

The LED next to the disk drive lights up. Note that if the alarm buzzer is sounding, it automatically turns off about 20 seconds after the drive is inserted.

6. The disk drive automatically goes into rebuild mode.

Disk Array GuidelinesInfoblox has designed the disk array to be completely self managed. There are no maintenance procedures required for a normally functioning disk array. Mishandling the disk array can cause an unrecoverable error and result in a failed appliance. Infoblox highly recommends that you observe the following guidelines:

• Remove only one disk at a time. Do not remove two or more disks from the appliance at the same time. Removing two or more disks at the same time might result in an appliance failure and require an RMA of the appliance. This rule applies to both powered and powered down appliances.

• If the status of the array is degraded, remove the failed or failing disk drive only. Do not remove an optimally functioning drive.

• If your acceptance procedure requires a test of the RAID hot swap feature, remove only one disk drive at a time. You can remove a second disk only after you replace the first disk and the array completes its rebuilding process.

• Do not remove a disk drive if the array is rebuilding. This could result in an appliance failure. Verify the status of the array before removing a disk drive.

• Use the following procedure to remove a spinning disk:

1. Unlatch and pull the disk about two cm (one inch) to disengage contact.

2. Wait about 30 seconds for the disk to completely stop spinning.

3. Remove the disk and handle it with care. Do not drop the disk or ship it loosely in a carton.

• You can hot swap a drive while the appliance remains in production.

• There are some conditions that may require powering down the appliance to replace a failed unit. This normally happens if the RAID controller detects an error that could damage the array. If you insert a replacement drive into a live array and the controller doesn’t recognize the drive, power down the appliance.

• If you inadvertently remove the wrong disk drive, do not immediately remove the disk drive that you originally intended to remove. Verify the status of the array and replace the disk drive that you removed earlier before removing another drive. Removing a second drive could render the appliance inoperable.



• If a drive failed, there is an audio alarm buzzer. The alarm automatically stops about 20 seconds after a functional disk has been inserted into the array.

• All disks in the RAID array should have the same disk type for the array to function properly.

• In the unlikely event that two disk drives fail simultaneously and the appliance is still operational, remove and replace the failed disk drives one at a time.

• Rebuild time can vary. The rebuild process takes approximately two hours on an idle appliance. On very busy appliances (over 90% utilization), the disk rebuild process can take as long as 40 hours. On a grid master serving a very large grid, expect the rebuild process to take at least 24 hours.

• Replace a failed or mismatched disk only with a replacement disk shipped from Infoblox. When you request a replacement disk, report the disk type displayed in the Detailed Status panel of the Infoblox GUI or the Infoblox part number on the disk.



Changing the Backup Battery Unit

The Infoblox-2000 ships with a battery unit that provides backup power for RAID controller cache memory in the event of a power failure. You must replace the backup battery unit between three and four years of use.

Figure 15 Removing the Backup Battery Tray

You can access the backup battery unit from the rear panel. It weighs about 1 pound (.45 kg). Before you replace the backup battery unit on the appliance, you must shut down the appliance and then turn off the power switches. If you are replacing the backup battery of an appliance that is in an HA pair, make sure that the appliance is in passive mode.

To shut down an Infoblox appliance using the Infoblox GUI:

1. Log in to the Infoblox GUI using a superuser account.

2. From the Grid or Device perspective, click hostname -> Edit -> Shutdown.

3. For an HA pair, choose whether to shut down one node (and which one) or both nodes, and then click OK.

To shut down an Infoblox appliance using the CLI:

1. Log in to the Infoblox CLI using a superuser account.

2. Enter the following CLI command: shutdown

To remove the backup battery:

1. Check the LCD screen on the front panel, and turn off the power switches only when the screen displays a message indicating that the appliance has shutdown.

2. Turn the thumbscrew locks counter-clockwise to release the battery tray.

3. Pull the battery tray toward you and slide it out.

4. Take the new battery tray and slide it into the bay.

5. Turn the thumbscrew locks clockwise to lock the battery tray.

6. Turn on both power switches.

Grip the thumbscrews and pull out the tray.

1

2



Turn the thumbscrews counter-clockwise to release the battery tray.


Accessing the ApplianceThe management system is the computer from which you configure and monitor the Infoblox appliance. You can access the appliance from the management system remotely across an Ethernet network or directly through a serial cable.

After completing the steps in Cabling the Appliance to a Network on page 14, you can make an HTTPS connection to the appliance and access the Infoblox GUI through JWS (Java Web Start). You can also download the Infoblox Grid Manager from the Infoblox Technical Support web site and use it to access the Infoblox GUI. For information about the Grid Manager, refer to the Quick Start Guide for the Infoblox Grid Manager.

Alternatively, you can make an SSHv2 connection and access the CLI through an SSHv2 client. You can also access the CLI by connecting a serial cable directly from the console port of a management system to the console port on the appliance, and then using a terminal emulation program.

The management system must meet the following requirements to operate an Infoblox appliance.

Table 3 Software and Hardware Requirements for the Management System

Management System Software Requirements Management System Hardware Requirements

Infoblox GUI ACCESS

• Microsoft Internet Explorer® 6.0 or higher on Microsoft Windows NT® 4.0, Microsoft Windows® 2000, Microsoft Windows XP®

or

• Mozilla 1.7 or higher on Red Hat® Linux

• Fedora Core 5 or higher, Red Hat

and

• Sun® Java Runtime Environment (JRE) version 1.5.0_14 or version 1.6

• JWS application, which is automatically installed with JRE 1.5.0_14 or higher

CLI ACCESS

• Secure Socket Shell (SSH) client that supports SSHv2

• Terminal emulation program, such as minicom or Hilgraeve Hyperterminal®.

• Minimum System: 500 MHz CPU with 256 MB RAM available to the Infoblox GUI, and 56 Kbps connectivity to an Infoblox appliance

• Recommended System: 1 GHz (or higher) CPU with 512 MB RAM available for the Infoblox GUI, and network connectivity to an Infoblox appliance

• Monitor Resolution: 1024 x 768 (minimum) to 1600 x 1200 (maximum)


Accessing the Appliance

Connecting to the Appliance

Before you can configure the Infoblox appliance through the Infoblox GUI, you must be able to make a network connection to it. You must use the LAN1 port to connect to the appliance. The default network settings of the LAN1 port are 192.168.1.2/24 with a gateway at 192.168.1.1 (the HA, MGMT, and LAN2 ports do not have default network settings). To change these settings to suit your network, use either the LCD or the console port.

LCD

The Infoblox appliance has an LCD and navigation buttons on its front panel. At startup, the Infoblox logo appears in the LCD on the front panel of the appliance. Then the LCD scrolls repeatedly through a series of display screens.

1. To change the network settings from the default, press one of the navigation buttons.

The LCD immediately goes into input mode.

2. Use the navigation buttons to enter the IP address, netmask, and gateway for the LAN1 port.

You can disable LCD input functionality. To disable the LCD, refer to the Infoblox Administrator Guide.

Console Port

The Infoblox appliance has a male DB-9 console port on the front panel. You can log in to the appliance through this port and specify initial network settings using the Infoblox CLI.

1. Connect a console cable from the console port of the management system to the console port of the Infoblox appliance.

2. Using a serial terminal emulation program such as Hilgraeve Hyperterminal® (provided with Windows® operating systems), launch a session. The connection settings are:— Bits per second: 9600 — Stop bits: 1 — Data bits: 8 — Flow control: Xon/Xoff— Parity: None

3. Log in using the default user name and password admin and infoblox. User names and passwords are case-sensitive.

4. To change the network settings from the default, enter the set network command. Then enter information as prompted to change the IP address, netmask, and gateway for the LAN1 port.

Note: In the following commands, the variable ip_addr1 is the IP address of the LAN1 port and ip_addr2 is the IP address of the gateway for the subnet on which you set the ip_addr1 address.

Infoblox > set network

NOTICE: All HA configuration is performed from the GUI. This interface is used only to configure a standalone node or to join a grid.

Enter IP address: ip_addr1

Enter netmask: [Default: 255.255.255.0]: netmask

Enter gateway address [Default: n.n.n.1]: ip_addr2

Become grid member? (y or n): n

After you confirm your network settings, the appliance automatically restarts.


Specifying Appliance Settings

Specifying Appliance Settings

When you make the initial HTTPS connection to the Infoblox appliance, you see the Appliance Startup Wizard, which guides you through the basic deployment of the appliance on your network.

You can deploy an appliance individually or in an HA (high availability) pair, for hardware redundancy. A single appliance or an HA pair without a Grid license runs independently from a grid. A grid is a group of two or more Infoblox appliances that share sections of a common, distributed, built-in database and which you configure and monitor through a single, secure point of access: the grid master. To set up a grid, you must configure a single or HA grid master and at least one grid member, which can also be a single appliance or an HA pair.

The following instructions guide you through the Wizard and include worksheets where you can note your appliance and network settings. After you complete the Wizard, you can set additional operational parameters and configure the appliance to provide services, such as DNS, DHCP, and RADIUS. For detailed instructions on configuring the appliance, refer to the Infoblox Administrator Guide.

1. Open a browser window and make an HTTPS connection to the IP address of the LAN1 port. You can also access the Infoblox GUI using the Infoblox Grid Manager.

2. Accept the certificate when prompted.

Several certificate warnings appear during the login process. This is normal because the preloaded certificate is self-signed (and, therefore, is not in the trusted certificate stores in your browser, Java application, and Java Web Start application) and has the hostname www.infoblox.com, which does not match the destination IP address you entered in step 1. To stop the warning messages from occurring each time you log in to the Infoblox GUI, you can generate a new self-signed certificate or import a third-party certificate with a common name that matches the FQDN (fully-qualified domain name) of the appliance. This is a very simple process. For information about certificates, see the Infoblox Administrator Guide.

3. Click Launch Grid Manager or Launch Device Manager.If the browser prompts you for an application to use, see Infoblox GUI on page 25.

4. Log in using the default user name and password admin and infoblox.

Note: User names and passwords are case-sensitive.

5. The Infoblox Appliance Startup Wizard opens with a splash screen that provides basic information about the wizard, and then displays license agreement information. Beginning on the third screen, you enter basic network and deployment settings.

Determine how you want to deploy the appliance, and then use the following worksheets to note the network settings that you want to enter on the Wizard screens. If you are configuring an HA pair, you must configure each node individually.



Use the following worksheet when configuring a single independent appliance, or a single grid master or grid member:

Use the following worksheet when configuring an independent HA pair or an HA grid master:

On the last screen of the wizard, click Finish. The Infoblox GUI application restarts. If you configured an HA pair, use the VIP address when you make an HTTPS connection to the HA pair.

Settings Enter your information here

IP Address and Netmask of the LAN1 Port

Gateway IP Address

Host Name

Local Date, Time, and Time Zone

or

NTP Server IP Address

Grid Master’s IP Address

Grid Name

Shared Secret

(For Grid Master and Member)

Settings Enter your information here

VIP (Virtual IP) Address and Netmask

Gateway IP Address

Host Name

Node 1: LAN/LAN1 IP Address

Node 1: HA Port IP Address

Node 2: LAN/LAN1 IP Address

Node 2: HA Port IP Address

Virtual Router ID

Grid Name

Shared Secret

Local Date, Time and Time Zone

or

NTP Server IP Address


Infoblox GUI

Infoblox GUI

You can view data and configuration settings and make configuration changes through the Infoblox GUI. When an Infoblox appliance functions as an independent appliance, you launch the Device Manager to access the Infoblox GUI. When the appliance is in a grid, you log in to the grid master and launch the Grid Manager.

Figure 16 Infoblox GUI Overview

When you make an HTTPS connection to the appliance and access the Infoblox GUI through JWS, the Java installation typically associates JNLP file types with the JWS application automatically, although not in all UNIX environments. If the browser does not automatically associate a JNLP file with the JWS application, when you click Launch Grid Manager or Launch Device Manager, you receive a prompt. Internet Explorer running on a Windows system and Mozilla running on a Linux system provide different prompts:

Internet Explorer prompts you to save the JNLP file. Click Cancel, and make the file association as follows:

1. Click Start -> Control Panel -> Folder Options -> File Types -> New.

2. In the File Extension field, type JNLP, and then click Advanced.

3. From the Associated File Type drop-down list, choose JNLP File, and then click OK.

4. To close the Folder Options dialog box, click Close.

5. You can now continue logging in to the appliance.

Mozilla prompts you to save the JNLP file or choose an application to open it.

1. Select the Open with button, and then choose Other from the drop-down list.

2. Navigate to the Java directory—typically in a standard system directory like /usr/java/ on Linux systems.

3. Open the jre1.5.0_06 (or later) subdirectory, and select the JWS application, which is usually named javaws. Although the exact path and directory names can differ, it might be in a directory named javaws or bin.

EditorEnter and edit informatio

Properties ViewerView object properties.

PanelsView and select items to edit.

PerspectivesTool Bar

Menu

Detach and move panels, viewers and editors to customize the Infoblox GUI layout.



Infoblox CLI

The Infoblox CLI allows you to configure and monitor the appliance using a small set of Infoblox commands. There are some tasks, such as resetting the appliance, that you can only do through the CLI. You can access the Infoblox CLI through a direct console connection from your management system to the Infoblox appliance. (For more information, see Console Port on page 22.) You can also enable remote console access—that is, SSHv2 (Secure Shell version 2) access—through the Infoblox GUI or CLI, and then access the CLI from a remote location using an SSHv2 client. (For more information, refer to the Infoblox Administrator Guide.)

Using CLI HelpYou can display a list of available CLI commands by typing help at the command prompt. For example:

> help

? Display help

delete Delete files

dig Perform a DNS lookup and print the results

exit Exit command interpreter

help Display help

ping Send ICMP ECHO

quit Exit command interpreter

reboot Reboot device

reset Reset system settings

set Set current system settings

show Show current system settings

shutdown Shutdown device

traceroute Route path diagnostic

rotate Rotate files

To view an in-depth explanation of a CLI command and its syntax, type help command after the command prompt. For example:

> help rotate

Synopsis:

rotate log [ syslog | debug | audit ] rotate file groupname filename [ filename2, filename3, ...]

Description:

Rotates the specified log file, up to 10 previous. logfiles will be preserved

The two main groups of Infoblox CLI commands are set and show. To see the complete list of the set commands, enter help set after the command prompt. Likewise, to see a complete list of the show commands, enter help show . For information about the CLI commands, refer to the Infoblox CLI Guide.


Managing the Disk Subsystem

Managing the Disk Subsystem

The Infoblox-2000 uses a RAID (Redundant Array of Independent Disks) 10 array to provide the optimum mix of high database performance and redundant data storage with recovery features in the event of disk failures. The disk array is completely self managed. There are no maintenance or special procedures required to service the disk subsystem.

RAID 10 (or sometimes called RAID 1+0) uses a minimum of four disk drives to create a RAID 0 array from two RAID 1 arrays, as shown inFigure 17 . It uses mirroring and striping to form a stripe of mirrored subsets. This means that the array combines—or stripes—multiple disk drives, creating a single logical volume (RAID 0). RAID 10 combines the high performance of RAID 0 and the high fault tolerance of RAID 1. Striping disk drives improves database write performance over a single disk drive for large databases. The disks are also mirrored (RAID 1), so that each disk in the logical volume is fully redundant.

Figure 17 RAID 10 Array Configuration

Evaluating the Status of the Disk SubsystemYou can monitor the disk subsystem through the Infoblox GUI, the scrolling front panel LCD display, and four front panel LEDs next to the disk drives. In addition, you can monitor the disk status by using the CLI command show hardware_status.

To see a detailed status report, log in to the Infoblox GUI and from the Grid perspective, select grid, and then click View -> Detailed Status. You can view the status of individual grid members and services by selecting them in the Grid panel. (For more information on the Detailed Status panel, refer to the Infoblox Administrator Guide.)

The color of the RAID icon indicates the status of the RAID array on the Infoblox-2000.

Color Meaning

Green The RAID array is in an optimal state.

Yellow A new disk was inserted and the RAID array is rebuilding.

Red The RAID array is degraded. At least one disk is not functioning properly. The GUI lists the disks that are online. Replace only the disks that are offline.

Disk 1 Primary

Disk 1 Backup

Disk 2 Primary

Disk 2 Backup

RAID 1 RAID 1

RAID 0



The Infoblox GUI also displays detailed status of the RAID array. In the event of a disk failure, you must replace the failed disk with one that is qualified and shipped from Infoblox and has the same disk type as the rest of the disks in the array. The appliance displays information about mismatched disks in the Description column in the Detailed Status panel. The disk type can be one of the following:

• IB-Type 1: Infoblox supported disk type

• IB-Type 2: Infoblox supported disk type

• Unk: Unknown disk type that Infoblox does not support

All disk drives in the array must have the same disk type for the array to function properly. You can have either IB-Type 1 or IB-Type 2, but you cannot mix both in the array. When you have a mismatched disk in the array, you must promptly replace the disk with a replacement disk from Infoblox to avoid operational issues.

Appliance Front Panel

The disk drives are located on the right side of the appliance front panel. To the right of each drive there is an LED that displays the status of each drive.

Table 4 Disk Drive LEDs

In addition, the front panel LCD scrolls and displays the disk array status every 20 seconds.

LED Color Condition Action

Green Disk operating normally None

Yellow Disk read/write activity Disk is functioning normally or is synchronizing if recently inserted.

Dark Disk has failed or not inserted Verify the failure in the Infoblox GUI or CLI. Remove the disk and replace with a functional disk drive. Note that the drive rebuilds with its twin.


Documents

For the Infoblox-2000 Appliance