For personal use only - CRM strategy to growth sales. Shopper Insights using customer segmentation and

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  • ANNUAL GENERAL MEETING JUNE 2017

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  • Invigor Group Overview

    Investment Highlights

    Growth Strategy and Implementation

    Capital Structure

    Company and Customer Success

    Disclaimer & Important Notices

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  • We are Invigor Group

    Loyalty & Engagement

    Data & Analytics

    Insights & Recommendations

    More Profitable Approach to Commerce

    We help businesses increase profitability through linking data to BUSINESS OUTCOMES & REVENUE GROWTH in an efficient way

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  • Commerce Needs a GAME CHANGER

    Today’s Commerce is facing a

    new game where Customer Knowledge is the key to success

    Successful Retailers and Brands

    struggle to make Data Actionable

    and link it to Business Outcomes

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  • We turn data analytics into actionable insights to increase long-term profitability

    Profitable Sales Uplift

    by 0.5% - 20%

    Actionable recommendations and engagement to lift loyalty,

    sales & profit

    Unifies big, complex data

    Machine learning algorithms for real-time insights and predictions

    over time

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  • Our Solutions

    Have a 360 view of your customers & competitors to identify growth opportunities and optimise retail operations.

    Engage customers in a personalised way to improve frequency, loyalty and spend. Action and automate recommendations that shape future customer strategy.

    INSIGHTS 360 FOR BETTER INTERNAL DECISION MAKING

    LOYALTY FOR PERSONALISED ENGAGEMENT & LONG-TERM SALES GROWTH

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  • VISITOR ▪ Physical movement ▪ In-venue digital behaviour

    SHOPPER ▪ Shopper profiling & segmentation ▪ Strategic and operational

    recommendations

    RETAILER ▪ Pricing & Promotions ▪ Competitive Market Intelligence

    INSIGHTS 360 Modules

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  • CAMPAIGN ▪ Personalised campaigns & products ▪ Targeted messaging & engagement

    REWARDS ▪ Digitised Loyalty ▪ Rewards management

    PREDICT ▪ Product & Campaign

    Recommendations ▪ Promotions & Pricing optimization

    LOYALTY Modules

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  • Why We’re Different

    Business outcomes centred with a strategic view of investments in technology & data – not a point solution

    Retail platform & cross-channel data ecosystem today’s consumer who use a mix of physical/digital channels to browse and buy

    Cost-effective to launch and efficient to scale using cloud-platforms, performance-based revenue models, predictive analytics and machine learning

    PHILOSOPHY

    INNOVATION

    VALUE

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  • Invigor Group Overview

    Investment Highlights

    Growth Strategy and Implementation

    Capital Structure

    Company and Customer Success

    Disclaimer & Important Notices

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  • Investment Highlights

    Established international operations in 3 regions – Australia, Asia and Europe and global growth opportunities through indirect channel partners & self-serve products

    Revenue & usage growth from existing blue chip retail, mall, venue customers and iconic brands

    New recurring & performance revenue streams from performance-based revenue and new partner opportunities.

    Large, high growth market for business intelligence, predictive and prescriptive analytics (next 3 years).

    Unmatched offering in actionable insights and loyalty for retail sector, venues and other retail brands via recent Sprooki acquisition & integration

    Primed to scale up aggressively via new indirect channel partnerships and 3X growth in direct customer pipeline since Sprooki acquisition announcement.

    Experienced retail and technology leadership team F or

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  • Existing Blue-chip Customers

    EUROPE Berlin HQ - Self funded

    media, transport and infrastructure.

    ASIA Singapore HQ

    5 Asian markets 8 Enterprise customers

    18 Malls 3,500 Stores

    AUSTRALIA Sydney HQ

    20 Retail & Brands customers 6 Mall & Venue customers

    Americas Self-serve product

    SPOTLITE launched in May’17

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  • Key Customers Globally F

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  • New Recurring & Performance Revenue Streams

    Multi-Year Recurring Revenue

    from software licensing and data monetisation

    e.g. contracts 2-4 years, digital advertising

    Recurring Revenue

    Fixed revenue

    from software deployment projects & upgrades

    e.g. set up, integration

    Fixed Project Fees

    Transactional revenue from shoppers & their actions

    e.g. number of registered users, coupon download or % of

    transactions

    Transaction & Usage Fees

    Diversified, attractive revenue streams with transactional upside

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  • High Growth Market & Opportunity The global big data market will grow CAGR 14.4% from $18.3B in 2014 to $92.2B by 2026

    AUSTRALIA 7,630

    Malls 1,750 Top 600 APAC Retailers: 80

    Brands: 5,800

    ASIA 15,500

    Malls 10,600 Top 600 APAC Retailers: 540

    Brands: 4,325

    EUROPE 20,700

    Malls: 12,000 Total Retailers: 8,700

    NORTH AMERICA

    Indirect

    Source: ^Gartner, 100 Data and Analytics Predictions Through 2020 Published: 24 March 2016 ; Retail-Index Retailers in Europe http://www.retail-index.com/Countries.aspx ; Malls in Europe RegioData http://www.retailcenters.eu/ ; Euromonitor’s Top 500 APAC Retailers; and Sprooki/Invigor’s own analysis of target customers

    40,000 Est. enterprise customers in immediate target

    Direct & indirect sales operation & all products

    Indirect sales & self-serve products only at present

    16,000 Est. to adopt predictive analytics in next 3 years

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    http://www.gartner.com/document/3263218 http://www.retail-index.com/Countries.aspx http://www.retailcenters.eu/

  • Unmatched Offering

    Types of solutions

    Captures Cross-

    Channel

    Shopping

    Behaviour

    Delivers Insights

    and Predictive

    Recommendations

    Actions

    Customer

    Engagement,

    Loyalty & Sales

    Improves via

    Machine

    Learning

    algorithms

    Owns Data &

    Integrates Third

    party data

    Attractive

    revenue model

    ✓ ✓ ✓ ✓ ✓ ✓

    Analytics Consulting firms x x x ✓ SOME x

    Wifi analytics software x x SOME SOME SOME x

    E-commerce software x ✓ SOME x x SOME

    Digital and social marketplaces x ✓ x SOME SOME ✓

    Reward apps and B2C loyalty programs x ✓ SOME SOME ✓ SOME

    Enterprise CRM / loyalty software SOME SOME SOME SOME x xF or

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  • Invigor Group Overview

    Investment Highlights

    Growth Strategy and Implementation

    Capital Structure

    Company and Customer Success

    Disclaimer & Important Notices

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  • Growth Strategy & Implementation

    Scale Client Base and Usage

    Inorganic Opportunities

    Expand Channels and Embed Products Direct Sales & Customers

    Indirect Channel – Partnerships

    Strategic Acquisitions

    - Pipeline Growth - Sales & Lead Gen activation

    - Global & Local Distribution Partnerships in progress

    - Divestment of assets / take profit - Strategic acquisitions drive growth

    NEXT 90 DAYS GROWTH DRIVERS

    Contract wins

    Strategic Partnerships

    • Technology

    • Distribution

    • Product

    Divestment and Debt reduction

    New Geographies

    Bolt on Acquisitions

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  • Strong Management Team Aligned to Success

    KEY EXECUTIVE

    CLAIRE MULA Chief Operations Officer,

    Executive Director

    Founder and CEO Sprooki

    MICHAEL GETHEN Managing Director

    Asia-Pacific

    Founder and MD Sprooki