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    Policies, guidelines and resources forliving in the condominium complex.

    Residents

    Handbook

    July 2009

    QQuuiinntteerrrraaCondominiums

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    Quinterra CondominiumsResidents Handbook Table of Contents

    July 2009 Page i

    Table of Contents

    1 Key Contacts.......................................................................................................................1

    1.1 The Management Company.................................................................................................11.2 Emergency Contacts ............................................................................................................1

    1.3 Fire .......................................................................................................................................11.4 Resident Contact List...........................................................................................................21.5 Quinterra Board of Directors ...............................................................................................2

    2 Duties of the Owner or Renter..........................................................................................3

    2.1 Access to Your Unit.............................................................................................................32.2 Municipal Responsibility.....................................................................................................32.3 Exterior Maintenance and Repairs.......................................................................................32.4 Responsibility to the Management Company ......................................................................32.5 Responsibility as a Landlord................................................................................................4

    3 Maintenance .......................................................................................................................5

    3.1 Building Inspections ............................................................................................................53.2 Unit Access ..........................................................................................................................53.3 Key Box ...............................................................................................................................63.4 Management-Procured Contractors .....................................................................................63.5 Owner-Procured Contractors ...............................................................................................6

    4 Your Condominium Unit ..................................................................................................8

    4.1 Water....................................................................................................................................84.2 Electricity.............................................................................................................................84.3 Heat......................................................................................................................................94.4 Air Conditioning ..................................................................................................................94.5 Ventilation............................................................................................................................9

    5 Common Property ...........................................................................................................105.1 Definition ...........................................................................................................................105.2 Types of Common Property...............................................................................................105.3 Repairs to Common Property.............................................................................................105.4 Residential Parking ............................................................................................................105.5 Visitor Parking ...................................................................................................................115.6 Overflow Parking...............................................................................................................115.7 Residential and Storage Stalls for Lease............................................................................115.8 Fire Lanes...........................................................................................................................125.9 Garbage Facilities ..............................................................................................................125.10 Recycling ...........................................................................................................................12

    5.11 Mailboxes...........................................................................................................................136 General Policies................................................................................................................14

    6.1 Noise ..................................................................................................................................146.2 Pets.....................................................................................................................................146.3 Satellite Dishes...................................................................................................................15

    7 Insurance ..........................................................................................................................16

    7.1 General...............................................................................................................................16

    Content and Design 2009 Red Ant Communications Inc.

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    Quinterra CondominiumsResidents Handbook Welcome!

    July 2009 Page ii

    Welcome!

    Quinterra of Coach Hill was built in 1999 and was the winner of the 1999 CanadianHome Builders Association Best New Multi-Family Community award. Quinterra wascredited for innovative design, appealing exterior details and unique water feature.

    This handbook is aguideand is not intended to either override or replace the Bylaws ofthe corporation. This guide will highlight some of the Bylaws, however, as an owner and

    resident, it is your responsibility to read all the Bylaws for this complex. For an electroniccopy of the Quinterra Bylaws, go to www.quinterracalgary.com and click on ResourceLinks.

    Welcome to Quinterra it is a diverse community that takes pride in the upkeep of theproperty and its sense of community.

    The Board of DirectorsQuinterra Condominium Plan 9712635

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    Quinterra CondominiumsResidents Handbook Section 1: Key Contacts

    July 2009 Page 1

    1 Key Contacts

    1.1 The Management Company

    Quinterra Condominium is managed by Connelly & Company Management Ltd. (theManagement Company).

    Their 24-hour phone number is 403-228-1557.

    If you have concerns or suggestions with regard to the management of the building, orhow to pay your condominium fees, please contact the Property Manager, Bill Gray, atthis number or by email at [email protected].

    The Management Company is responsible for overseeing work carried out in thebuilding, and all enquiries should be addressed directly to Connelly & Company.

    Connelly & Company Management Ltd.

    Horizon West Building

    #204, 2723 37th Ave N.E.Calgary, AB T1Y 5R8Phone: 403-228-1557Fax: 403-229-0380

    1.2 Emergency Contacts

    In the event of a crime, fire or medical emergency, call 911. After you have followed theinstructions of the 911 operator, call The Management Company to inform them of thesituation.

    For any other emergency situations requiring immediate attention, especially where thereis a risk to safety or property, call Connelly & Company at 403-228-1557. This phone

    number is answered twenty-four hours a day, seven days a week. Outside of normalbusiness hours, this number is staffed by an answering service.

    Although the answering service will not be able to solve the situation directly, they willbe able to forward the call (or a message) to the appropriate person on call.

    It is very important that you leave a detailed message including your name, phonenumber, unit number and the nature of the emergency with the answering service; so arepresentative from the Management Company can return your call. Examples ofemergencies would be:

    water flooding

    heating problems

    Situations, which do not require immediate action, should be held until the next businessday, as contacting an emergency on-call service can be costly.

    1.3 Fire

    In case of a fire:

    dial 911, give your location and advise if there are any people with injuries

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    Quinterra CondominiumsResidents Handbook Section 1: Key Contacts

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    be aware of the best location to exit your unit

    before you leave your unit check your door for heat

    do not lock your door, but take your keys with you

    If conditions prevent you from leaving a room inside your unit, the following precautions

    are suggested: dial 911, request the fire department, and advise the operator of the Quinterra

    address, your name and your unit number

    remain calm

    fill the bathtub with water, which will guarantee a supply of wet towels to keep thedoor damp if it should heat up. Place wet towels along the floor of the door to helpkeep smoke out.

    turn off your kitchen and bathroom fans, if possible

    Practice fire prevention at all times and ensure you test the batteries in your smokedetectors once a year. Smoke detectors should be replaced every 10 years.

    1.4 Resident Contact List

    The Management Company will maintain a contact list of all owners and tenants. Thislist will contain as much of the following information as possible, for each unit:

    names of owners and occupants

    number and type of pets

    unit number

    home phone number

    business phone number

    cell phone number

    e-mail address

    alternative contacts who have access to the unit

    It is your responsibility to update the Management Company if your contact informationchanges. This information is private and is used for payment and emergency situationsonly.

    1.5 Quinterra Board of Directors

    The Board of Directors consists of not fewer than three (3) no more than seven (7)

    persons, who must be 18 years of age or older, and either an owner, an owners spouse orpartner.

    If you have a concern regarding the complex, contact the Management Company andthey will forward information that required the Boards attention to the Board ofDirectors.

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    Quinterra CondominiumsResidents Handbook Section 2: Duties of the Owner or Renter

    July 2009 Page 3

    2 Duties of the Owner or Renter

    2.1 Access to Your Unit

    As an owner or renter you shall permit Connelly and Company and its agents access at areasonable time and with notice, for inspections, maintenance, repairs or to renew pipes,wires, cables, ducts, conduits plumbing, sewers and other facilities relating to utilities.

    The exterior portion of your unit that is maintained by Connelly and Company includesexterior walls, roofs, eaves troughs and all other outside hardware that affect theappearance usability or safety of the unit.

    See Bylaws 3.(a) and (c).

    2.2 Municipal Responsibility

    It is the responsibility of the owner to be aware of and pay all rates, property taxes,charges, assessments and adhere to any related municipal, federal or public bylaws with

    respect to their unit.

    See Bylaws 3.(b) and 64.(l).

    2.3 Exterior Maintenance and Repairs

    In some areas there is some uncertainty in determining what is the responsibility of theCondominium Corporation and what is the responsibility of the individual owner. If youhave any questions, please contact the Management Company, who will bring the matterto the attention of the Board.

    An individual owner is not authorized to make any repairs to the common propertywithout the prior approval of the Board. Should an individual owner do so, any costs that

    they may incur shall be their sole responsibility.The exterior of your unit should be kept free of clutter, garbage, athletic equipment,unusable vehicles and items other than planters, a patio set and BBQ. You are not tomake repairs, additions, or alterations to the exterior of the unit, landscape or building asit might cause damage to existing landscape features or affect the integrity of thestructure. This includes awnings, lattice, fences, antennas or stepping stones (notapproved by the board). Most units have a considerable level of privacy. Lattice, fences,gates and other man-made structures are not permitted on the exterior of any units.Owners will be notified if the exterior of their unit is not properly maintained.

    See Bylaws 3.(d), 59.(a), 64.(f), (g), (h), (i) and (m).

    Owners should respect that exterior areas around the complex, including patios and front

    entrance ways are common areas that all residents can see. These common areas shouldnot have anything on or near them that might be hazardous, or cause a nuisance to otherresidents. Outdoor cooking is restricted to propane-fuelled barbeques only.

    See Bylaws 3.(f), 64 (a) and (k).

    2.4 Responsibility to the Management Company

    Condominium fees for each month are due on the first day of the month. Cheques shouldbe made payable toThe Owners: Condominium Plan # 9712635. You can supply the

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    Quinterra CondominiumsResidents Handbook Section 2: Duties of the Owner or Renter

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    Management Company with a years worth of post-dated cheques. There is also a directdebit plan. For more information on this payment method or to enroll in the plan, call theManagement Company. Your condominium fees are your share of the cost ofmaintaining the building and protecting your investment.

    Each month the Board reviews the list of owners who are in arrears in respect of their

    condominium fees. If your fees are in arrears a caveat may be placed on your propertywithout further notice and an additional $214 fee will be charged for the registration anddischarge of the caveat. To maintain voting privileges or to sit on the Board, an ownerscondominium fees must be up to date.

    You must also notify the Management Company if there is a change in ownership orrenter so the appropriate information can be distributed to the new owner or renter.

    See Bylaws 3.(g) and (i).

    2.5 Responsibility as a Landlord

    As an owner, if you wish to lease your unit, you need to supply the ManagementCompany with a copy of the signed lease indicating that the renter has read and will

    comply with the provisions in the Act and the Bylaws. The owner is jointly liable withthe proposed renter with respect to these obligations.

    See Bylaws 3.(h) and 51.

    The owner must ensure that no more than seven people, adult or minor are living in theunit.

    See Bylaw 64.(e).

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    Quinterra CondominiumsResidents Handbook Section 3: Maintenance

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    3 Maintenance

    3.1 Building Inspections

    The premises are inspected on an on-going monthly basis. However, these inspections areintended only to supplement the observations made by those who live here. If you noticethat something is in need of repair or cleaning, the best way to see that the problem isfixed is contact the Management Company directly with specific information as to thenature and location of the problem.

    See Bylaw 4.(a).

    3.2 Unit Access

    The Management Company might require access to your unit in one of three situations:

    emergency access when there is an immediate threat to safety or property

    routine access for investigation, repair or maintenance on a non-emergency basis project access when a large project (such as the current plumbing project) requires

    access to multiple units over a period of time

    In any of these situations, the individual accessing the unit on behalf of the corporationwill be insured and bonded.

    See Bylaw 3.(a).

    Emergency Access

    When emergency access is required, the Management Company will attempt to contactthe owner or tenant using information on the contact list. If the owner or tenant is notimmediately available to provide access, or if time does not permit the use of the contactlist, the Management Company will hire a locksmith to open the door. The cost of thelocksmith will be borne by the Condominium Corporation and a note will be left in theunit informing the owner or resident of the access.

    See Bylaw 3.(a).

    Routine Access

    When routine access is required, the Management Company will use the information onthe contact list and notify the owner or tenant of the need for access. The owner can thenmake appropriate arrangements with Connelly & Company. If the owner or tenant willnot be home to provide access, they will have to make arrangements to leave a key. If,after at least 24 hours (more if the situation permits), the owner or tenant has not

    provided the Management Company with access, a locksmith may be used to gain accessto the unit. A locksmith will only be used as a last resort, and the Management Companywill make every effort to notify the Board before a locksmith is called. In the unlikelyevent that a locksmith is used, the cost will be passed on to the owner or tenant.

    See Bylaw 3.(a).

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    Quinterra CondominiumsResidents Handbook Section 3: Maintenance

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    Project Access

    When project access is required, the Management Company will appoint a representativeto coordinate access. This representative will meet with the affected owners or tenants todiscuss the access requirements and to agree upon an appropriate method of access. Thisrepresentative will be on site at Quinterra as required during project execution. The cost

    of this representative and any ancillary costs (such as key copying) will be borne by theCorporation.

    See Bylaw 3.(a).

    3.3 Key Box

    A locked key box is available by the mail boxes for contractors to gain access to theboiler rooms. Authorized contractors have the code for this box and should contact theirmanager if they need the code. Examples of contractors who use this include:

    Shaw cable

    Enmax

    Excel-Air (for plumbing)

    Guardian Maintenance

    3.4 Management-Procured Contractors

    All contractors who are given unsupervised access to the building (including bothcommon areas and private units) are bonded and insured.

    There are a handful of companies that require regular access to the building (e.g., utilitycompanies, Shaw, Telus, and Honeywell) and the Management Company has issued themkeys. They are permitted to access the common building areas as required, and are notdirectly supervised by Connelly & Company.

    Contractors undertaking work on the common property who are not familiar withQuinterra will be met on site by a the Management Company representative, i.e., therepresentative will ensure that they are briefed appropriately on the building and onexpectations regarding cleanliness, courtesy and security. If at anytime an owner orresident believes the contractor is acting inappropriately, they are encouraged to callConnelly & Company at 403-228-1557.

    Unit owners are responsible for contractors whom they have hired to undertake personalwork within their unit.

    Insured and bonded means that any damage or losses caused by the individual (evenintentional losses such as theft) will be reimbursed. Typically, in order to qualify for thistype of insurance, the individual is subject to a background check.

    See Bylaws 4.(c), (e) and (i).

    3.5 Owner-Procured Contractors

    Before any contract or renovation work is done to your unit, please review the Bylaws todetermine whether such work is permitted, and whether prior written approval of theBoard is required. In particular please note that any structural, mechanical or electricalalterations or additions to any unit or any load bearing wall requires the design and

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    specifications to be approved by the Board in advance. Failure to obtain approval mayresult in the restoration or removal of the alteration or addition at the owners expense.

    If you employ a contractor to do work in your unit, they must comply with the followingrules:

    the contractor must only carry out work between the hours of 8:00 a.m. and 6:00 p.m.

    all construction garbage is to be removed from the site daily by the contractor. Thecontractor is not to use Quinterras disposal containers.

    all dirt and construction debris is to be cleaned from all common areas daily

    no construction materials or equipment may be stored in the common areas

    all damage to the common property or other units will be repaired at the expense ofthe owner undertaking the renovations

    See Bylaws 3.(c) and 64.(u).

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    Quinterra CondominiumsResidents Handbook Section 4: Your Condominium Unit

    July 2009 Page 8

    4 Your Condominium Unit

    4.1 Water

    Your unit contains water shut off valves in the kitchen, bathrooms and the laundry room.In the kitchen, there are two shut off valves (one cold and one hot) which are locatedunderneath the sink and which control the water to the sink from the pipes in the wall.Both of the valves need to be individually shut off. The dishwasher has a separate valvecoming off the hot water supply, which can be used to isolate just the dishwasher. If yourunit has an icemaker in the refrigerator, there will be a small line with a valve coming offthe cold water line.

    In the bathrooms, there are individual shut off valves for the sink and the toilet. Theseshut off valves are mounted directly under the sink, and the toilet water reservoir. Closethese shut off valves if you need to shut off the water for only that specific fixture.

    In the laundry roomthere are two (2) quarter turn shut off ball valves mounted for hot

    and cold water. These valves are open when the handle is parallel to the pipe. To close ashut off valve, turn it one-quarter turn so that the handle is perpendicular to the pipe.These valves should be in the closed position unless you are using your washingmachine. Keeping these valves closed relieves the pressure on the washing machinehoses and avoids floods.

    If your washing machine and dishwasher are equipped with flexible water hoses pleaseinspect them regularly for any signs of bulging, and if deteriorated, replace them withhigh quality braided hoses. The hoses should be replaced every three to five years. Asdiscussed in Section 4.1, the shut-off valves in the laundry room should be kept in theclosed position except when you are using the washing machine.

    The drain hose from your washing machine must also be securely fastened into the

    drainpipe on the wall. The vibration of the machines can cause the hoses to jump out ofthe drainpipe and discharge the draining water between the walls. This causes severedamage to the units below. Check this hose every time you wash.

    If for some reason any of the shut off valves do not shut off the flow or the problem isupstream of the valves, immediately call the Management Company.

    Take the time to locate all of these shut off valves now, and test them to confirm that theyare operating properly. If you are unsure of their location or operation, or if they do notappear to be working correctly, contact the Management Company.

    4.2 Electricity

    Each unit contains an electrical panel with all the switch breakers for the power in yourindividual unit. Each switch controls different circuits in your unit. If work needs to bedone upstream of the panel, or on the panel itself, please contact the ManagementCompany.

    and must be approved by the Board of Directors before you install a unit.

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    Quinterra CondominiumsResidents Handbook Section 4: Your Condominium Unit

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    4.3 Heat

    The heating in your unit is a hot-water in-floor radiation system. Centrally-heated hotwater flows through tubes in the floor and heat radiates from these heating pipes. Theheating is maintained throughout the year, because Calgary can experience cold nightseven during the summer.

    Caution must be taken that nothing punctures these tubes such as driving a nail or a screwinto the floor. This is important if you are renovating the flooring in your unit.

    Each unit contains two separate circuits controlled by two separate thermostats. One islocated in the living room, and the other in one of the bedrooms. Each loop contains ashut off valve at the beginning and the end of the pipe run. Please take the time to locatethese valves. If the heating pipes leak or burst, it is important to know how to shut off theflow quickly in order to minimize damage to your unit.

    During the cold winter months please keep your windows closed and your thermostat setat a minimum of 20C to ensure the heating pipes do not freeze. Drafts from openwindows and balcony doors can freeze the pipes very quickly, and this is one of themajor causes of heating pipes bursting.

    Notwithstanding your thermostat setting, the system has been set up so that hot water willflow through the pipes for approximately a five-minute period every hour to assist inpreventing freezing.

    4.4 Air Conditioning

    Only certain models and types of units are permitted

    4.5 Ventilation

    Your unit is equipped with ventilation in each bathroom, above the kitchen sink, from thedryer and an air intake-outake vent which all lead outside. Ensure they are checked toensure they are in good working order. Ventilation prevents excess moisture in your unitand safe for smoke or steam in the kitchen that might set off smoke/heat detectors in theunit.

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    Quinterra CondominiumsResidents Handbook Section 5: Common Property

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    5 Common Property

    5.1 Definition

    Common property is property that is owned collectively by each of the owners of theunits in the building. Some examples are the gazebo, all lawn areas and boiler rooms.

    See Bylaw 1.(e).

    5.2 Types of Common Property

    There are two types of common property. The first type is normal common property.Normal common property is for the use and enjoyment of all. Access to some areas suchas the mechanical rooms or the roof areas have restricted access for safety reasons. Thesecond type is exclusive use common property. Your balconies and the decks that offsetsome of the units are considered exclusive use common property. For a more detaileddescription of common property, please refer to the Bylaws.

    See Bylaw 4.(e).

    5.3 Repairs to Common Property

    Any repairs and upgrades to common property are generally the responsibility of theCondominium Corporation. Repairs and upgrades to all other areas are generally theresponsibility of the individual owners.

    Examples of common property for which the corporation is responsible:

    boilers, hot water tanks and other mechanical systems

    entry door to your unit

    plumbing (hot and cold water) up to the first shut off valve electrical cable feed to the unit breaker panel

    garbage facilities

    See Bylaws 4.(c) and (j).

    5.4 Residential Parking

    Residents are only permitted to store passenger vehicles in the parking stalls. The storageof trailers, campers, boats, snowmobiles, trail bikes, all-terrain vehicles, equipment,boxes, refuse and other items is not permitted.

    The Bylaws prohibit repairs, adjustments or servicing (including oil changes) to motor

    vehicles in any of the parking stalls. Due to environmental concerns, washing cars in yourresidential parking stall is prohibited.

    See Bylaw 64.(q).

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    5.5 Visitor Parking

    The Board has received numerous complaints about residents parking second vehicles inthe 12-hour VISITOR stalls, using them as long-term parking or as secondary residentialparking on a regular basis.

    These stalls are intended for visitors and service vehicles, NOT for residents secondvehicles or for recreation vehicles. Visitors have been found parking in the fire lanebecause visitor parking stalls were not available to them.

    If you have a visitor staying with you (someone who is staying with you for the purposeof visitation, for not more that three consecutive days) , they may use the assigned visitorstalls.

    If you have someone living with you part time, either cohabiting or working part time,they must park in the south overflow lot. They are not considered to be a visitor.

    Residents (full or part-time) and long-term visitors must NOT use the VISITOR parkingstalls. If you cannot park in your garage or on the apron in front of garage, you must useeither Coach Hill Road or the overflow lot on the south side of complex. Violators will be

    ticketed and towed.See Section 5.7 for more information on leasing an extra residential parking stall.

    See Bylaw 64.(aa).

    5.6 Overflow Parking

    The south overflow lot has 27 parking stalls available for long-term visitors, for parking asecond vehicle or for those who do not have a full apron in front of their unit. It isfortunate that a complex of this size has such an ample supply of free overflow parkingavailable to its residents. Please use it instead of violating the Bylaws that deal with firelanes and visitor parking.

    See Section 5.7 for more information on leasing a storage stall.See Bylaw 64.(aa).

    5.7 Residential and Storage Stalls for Lease

    As you are aware, each unit in Quinterra has a parking garage. Some condo unit ownersalso have a parking pad in front of their unit. Applications are available to apply to leaseone of the available six parking stalls (to be converted from visitor parking).

    There are only six stalls (R1 to R6) available for lease. The cost of renting the parkingstall is $750 per year to be paid by the owner of the unit. If you are a renter, you mustcontact the owner of the unit to have them submit an application.

    Applications are also available to those who would like to lease a stall in overflowparking for storing recreational vehicles. There are only five stalls (S1 to S5) availablefor storage. The cost of renting the storage stall is $500 per year to be paid by the ownerof the unit. If you are a renter, you must contact the owner of the unit to have themsubmit an application.

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    5.8 Fire Lanes

    There is NO parking at any time on the roadway it is a fire lane and violators will beticketed and towed. The City of Calgary monitors this and it is a serious obstacle if anemergency situation should arise.

    Over the past couple of years, there have been many vehicles also parked in thedriveways leading from a garage to the roadway. This is not a parking apron, it is a firelane. This creates serious safety issue should emergency vehicles need to control a fire orattend to a medical emergency in a unit.

    Effective immediately, the Calgary Parking Authority will enforce the parking Bylawswith respect to fire lanes. If you park in a fire lane, you will be ticketed and towed at yourexpense.

    Marked fire lanes are reserved for exclusive use by emergency services vehicles. Youmay not park or stop any vehicle in a marked fire lane. A property owner cannot waivethis regulation and grant permission to park in a fire lane.

    You may not stop or park a vehicle in a manner that would block the use of a doorway

    marked as a fire exit.The penalty for stopping or parking in a marked fire lane, or in front of an emergency orfire exit is $57 to $100 and your vehicle may be towed.

    See City of Calgary Bylaw 26M97.

    5.9 Garbage Facilities

    There are three garbage disposal buildings on the property. The disposal buildings are atthe east end, at the west end and a smaller building at the southwest end of the property.These are for residential garbage only.

    Disposing of old appliances, discarded furniture, mattresses or construction debris in the

    exterior garbage bins is not prohibited. The unit owner is solely responsible for removingsuch items from the premises.

    Combustible or flammable products such as solvents, paints and fuel products must bedisposed of at an authorized location. Fire Station 17 in Varsity will take these types ofrefuse at 3740 - 32 Avenue N.W. The residential hazardous materials drop-off area isopen every day from 8 a.m. to 6 p.m.

    If garbage is left outside in the vicinity of your unit, you will receive a warning. If you donot dispose if it properly, the Management Company will hire someone to remove it atyour expense.

    See Bylaws 64.(j), (n) and (w).

    5.10 RecyclingMulti-family residences do not receive weekly blue cart recycling service from The Cityof Calgary. Community recycling bins are located near Sobeys at Strathcona Square. Thebins accept all recyclables including plastics and require no sorting.

    The City of Calgary Electronics Recycling Program (eCycle Solutions) has a location atSignal Hills Staples. They will take a maximum of five items per visit and are locatedat 5662 Signal Hill Centre Drive S.W. They can be reached by phone at 403-945-2611,

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    Quinterra CondominiumsResidents Handbook Section 5: Common Property

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    extension 233. This is a self service depot, so you must bring the electronics inside thestore. A recycling cage is located at the back left-hand corner of store. Deposit theelectronics into the recycling cage.

    5.11 Mailboxes

    Mail boxes are located in a multi-unit box located at the east side of the complex insidethe front gates. The key system is private, so if you loose your mailbox key, you willhave to contact a locksmith to have the box re-keyed.

    Traffic is unpredictable in this area and sometimes difficult to see both pedestrians andvehicles. Please use caution when walking or driving in this area of the complex.

    Billboards or notices are not permitted on common property without prior writtenapproval from the Board.

    See Bylaw 64.(o).

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    Quinterra CondominiumsResidents Handbook Section 6: General Policies

    July 2009 Page 14

    6 General Policies

    Your compliance with these simple rules is requested, and will make living in thebuilding more pleasant for all.

    6.1 Noise

    In consideration of your neighbours please ensure that noise is kept to an absoluteminimum at all times.

    The City of Calgary regulates noise through the Community Standards Bylaw 5M2004.The following is an overview of the City of Calgary Bylaw 5M2004.

    noise can include, but is not limited to, yelling, shouting, loud music, horns, powertools and air conditioners

    you have the right not to be disturbed by noise

    you have the responsibility to not make noise that disturbs others

    between 10 p.m. and 7 a.m. Monday to Saturday and 10pm to 9am on Sunday andholidays, you may not operate:

    A hand lawn mower

    A motorized garden tool

    A power tool outside of any building or structure

    A model aircraft driven by an internal combustion engine of any kind

    A snow clearing device powered by an engine of any kind (snow clearing devicesare exempt during the 48 hour period following a snowfall)

    A motorized snow or leaf blowing device you may not operate an outdoor speaker system within 150 m of a residential

    development between 10 p.m. and 7 a.m. Monday through Sunday(Exception: During the Calgary Stampede, restrictions are in effect between midnightand 7 a.m.)

    power tools mentioned above may not be used outside at night

    noise regulations for vehicles can be found in the Traffic Bylaw

    Fines for contraventions of these regulations range between $100 and $200. If you wouldlike to report an infraction please call:

    the Calgary Police Service at 403-266-1234 if the noise is caused by criminal

    activity

    the city at 311 if the noise is NOT caused by criminal activity

    See Bylaw 64.(b).

    6.2 Pets

    As specified in the Bylaws, a resident requires the approval of the Board before keeping adog, cat, bird or other pet in their unit. Please provide a written request to the

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    Management Company, including a description of the pet. The matter will be discussed atthe next Board meeting. The Board will consider each request on its merits. Inaccordance with the Bylaws, any approval may be withdrawn on fourteen (14) daysnotice. All dogs and cats must be hand-leashed while on the common property, and keptunder control at all times. Any municipal Bylaws passed by the City of Calgary withregard to animals apply to common property. Pet waste must be removed from private

    and common areas no exceptions.

    See Bylaw 64.(c).

    6.3 Satellite Dishes

    Satellite dishes are not permitted on the Quinterra complex. The board has spentconsiderable time looking at the issues that can arise from installation of dishes and hasdetermined that dishes will not be approved for installation. Concerns include theaesthetic impact, compromising the integrity of our building exteriors and subsequentcostly repairs to siding, facia, roofing and balcony surfaces. Any dishes currentlyinstalled need to be removed immediately.

    See Bylaw 64.(i).

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    7 Insurance

    7.1 General

    The Condominium Corporation carries insurance on the building in accordance with therequirements set out in the Bylaws. This coverage does not extend to the contents of yourunit, or any improvements, which you may have made to your unit. It also may not coverdamages to other units or common property resulting from your actions (e.g., waterdamage in a unit below). Please consult your insurance broker to ensure that you haveadequate insurance coverage for these and other matters.

    See Bylaws 4.(d) and 46.(f).