Published Quarterly by Pasadena Federal Credit Union 1st Quarter 2016

For more information contact PFCU at 626/ 799-0882 or visit www.pfcu.org

Important DatesMonday, January 18Closed Martin Luther King's Birthday

Monday, February 15Closed Presidents' Day

Tuesday, March 22, 5:30 pmAnnual Meeting

Friday, April 15Last day to contribute to a 2015 IRA

In This Issue

New Fraud Scams . . . . . . . . . . . . . . . . 2President’s Message . . . . . . . . . . . . . . 2Secure Your Future with an IRA . . . 3Annual Meeting & Elections . . . . . . 3New Year New Car . . . . . . . . . . . . . . . . 4Coloring Contest Winners . . . . . . . . 4

Now that the holidays are over,do you find yourself with a stackof bills and high-interest debt?Don’t worry! In February we’reoffering a special low balancetransfer rate. You can consolidatethose bills into one low, easypayment each month. Unlikemost banks, we never charge abalance transfer fee.

Check your email for moreinformation on this balancetransfer offer. If we don’t haveyour address, give us a call andwe’ll put you on our email list.

A Pasadena FCU Platinum Rewards VISA® gives you three ways to earn rewardsevery time you shop. The more you use your VISA® the faster you’ll earn. Swipe in-store at millions of VISA® locations worldwide, or use it online, because life should be rewarding.

Cash Back Rewards – Harness your purchasing power with a low rate and cash back. No tiers, caps or limits to the amount of cash

rewards you can earn. Cash Back Rewards will be rolling out in the firstquarter, but you don’t have to wait until then to apply. Apply now and rewardyourself with two more great options: Travel Rewards or ScoreCard® Rewards:

Travel Rewards – Turn your points into a well-deserved vacation or familyvisit. Fly almost any major airline anytime with no complicated frequent flyerprograms. You can even use points for a free car rental, hotel stays or a cruise.

ScoreCard Rewards – Redeem your reward points for almost anything: electronics, game consoles, merchandise and gift cards.

• No Annual Fee• No Cash Advance Fee• No Balance Transfer Fee• Low Annual Percentage Rate• And so much more...

You only need one card in your wallet.Make that PFCU’s versatile PlatinumRewards. Apply today!

Consumer fraud is rampant, butthe more you know aboutcurrent scams, the better youwill be at keeping your personalidentification private.

Fraud #1 You receive a phonecall and are told you are eligibleto win a gift card, but in order toreceive it you must provide acredit card number to pay forshipping and handling.

Fraud #2 You receive a checkby mail from a "company” andare directed to cash it, then senda portion of the check back tothe same company. Don't do it!The check is not valid and youwill be responsible for any fundsused against the fake check thatwas deposited into your account.

Fraud #3 Card skimming at theATM illegally collects data fromthe magnetic stripe of yourcredit, debit or ATM card.Recently, there have beenincreased incidences ofskimming at conveniencestores. Be wary of ATMs orterminals that appear altered orhave added devices that youhave not seen before. Reportthis to the management at thelocation in question.

Remember, if it doesn’t feelright, sound right or look right,then most likely it’s not right.Call PFCU if you have anyconcerns.

As we come to the end of 2015, we are thankful for the financial health of our membersand being able to help them achieve this goal. The Great Recession left many memberswith poor credit scores, unmanageable debt and some without jobs. Working with thesemembers we have been able to adjust their loan payments and help them get counselingwith GreenPath® Debt Solutions, our credit counseling partner. In the first year of thispartnership, GreenPath® worked with 53 members, 289 calls and over $142,000 ofconsumer debt is being managed through member debt management plans. JohnSchaefer, our Director of Marketing and Business Development continues to reach peoplefrom all walks of life with his financial literacy programs and we have introduced newproducts and services to help our members improve their credit scores and receive a loanwhen they have been turned down in the past. GreenPath is a free service and is there tohelp our members manage their finances. Another free service is our TruStage™ HealthInsurance Program designed to help you navigate the new Health Care law andrequirements. This service helps our members make an informed decision on their healthcare needs. Counselors are available to discuss what options are best for you.

At PFCU, we continually strive to offer our members new and better services. In 2015 wesigned an agreement to install a new state of the art core computer system. Scheduledto be live in August of 2016, this new system will allow us better integration with all ofthe products and services we offer. As we move ahead into the future, we need a systemthat will be able to offer delivery channels, products and services our members need andexpect from their primary financial institution. Developed by one of the leaders in ourindustry, this new system utilizes open architecture which allows easy integration withnew systems and third party vendors. Our current core system is over 30 years old andwhile there have been many upgrades, it is difficult to integrate new services.

Overall we had a very good year. We welcomed the following employee groups to ourfamily of members: Beacon Media, Cloud Creations, Huntington Medical ResearchInstitute, Plumbing Wholesale Outlet, Smart Risk and Total Quality Consulting. We addedover 700 new members in 2015. Lending was up as we continue to see increaseddemand from our members for Auto and Home loans. Interest rates continue to be athistoric low levels but we feel 2016 will undoubtedly see rising rates as our economycontinues to improve and consumer confidence improves. The job market also continuesto improve. It is becoming more difficult to find qualified employees as we haveopenings here at PFCU. We do hire entry level as well as skilled employees throughoutthe year and encourage our members to let friends and family know about theopportunity for employment. We post open positions on our website at PFCU.org.

Finally, I want to thank our over 10,000 loyal members who constantly give us kind notesand words of appreciation. Our employees work hard to make sure our members have agood experience when conducting business with PFCU. They appreciate the recognitionand we regularly share your comments in our monthly staff meetings. Feel free tocontact us at any time. We are here to serve our members and your feedback isinvaluable. 2016 will be a busy and exciting year and we look forward to serving you andthe communities we work in. Have a Great New Year!

Diane Hoffman joined our Board in 2004 and became Chair in 2011. She also serves onour Personnel and ALCO Committees. She retired in 2013 as Manager of Healthcare atJacobs Engineering Group Inc. headquartered in Pasadena. The Jacobs Group, a matrix ofengineering and design, architecture, project management, purchasing/ expediting,construction, maintenance and environmental services, yields $13 billion in annualrevenue with 66,500 employees. Prior to her health care assignment Ms. Hoffman hadoversight responsibility for a $900,000,000 401(k) plan, an employee stock purchase planand executive deferred compensation plans. In her role as Employee Benefits Manager she had responsibility for the medical, dental, vision, disability, AD&D, life insurance andemployee assistance plans for 32,000 US employees. She has served on the Bechtel JacobsLLC Benefits and Investment Committee and the CIGNA Dental Health of California PublicPolicy Committee, and holds a BS in Organizational Behavior from the University of SanFrancisco. She is also a member of Sigma Alpha sorority, whose philanthropic effortsinclude underprivileged children and Heart Spring, a live-in facility for autistic children.

Ron Berry served on the Board for almost 20 years prior to being asked to assume theposition of CEO. Prior to his position with the Credit Union, Ron was in advertising andproduction with the San Gabriel Valley Newspaper group, the publishers of the Star-News,San Gabriel Valley Tribune and Whittier Daily News. Ron’s career with the newspaperspanned a period of 30 years. He spent 15 years in Advertising and 15 years in Production.When Ron left the newspaper he was Production Director in charge of the printing,packaging, layout, ad creation and facilities for the newspaper group. Ron attended LaSalle High School and Pasadena City College where he received his AA and went on toattend Cal State Long Beach for 2 years as an Accounting major. Born in Pasadena, Ron isactive in community events and organizations including Pasadena Rotary, Pasadena PoliceFoundation, and the Pasadena Fire Foundation. Ron has been involved in the Credit UnionIndustry for over 30 years and is currently a Board member and CEO.

Catherine Haskett-Hany joined our Supervisory Committee in April of 2008 and wasappointed to the Board in 2011. Catherine has a wide range of experience with local civicand non-profit organizations including the Pasadena Jaycees, Rotary Club, Tournament ofRoses Association, Leadership Pasadena, University Club of Pasadena, Pasadena PlayhouseDistrict, and Professionals in Human Resources (PIHRA), among others. She currently serveson the boards of Pasadena Heritage, Pasadena Police Foundation and the Rotary Club ofPasadena. Professionally, Catherine is the Communications Director for the PasadenaPublic Library, where she has served since January 2008. She coordinates publicity for theLibrary and is responsible for all media contact, publicity and marketing. In the past,Catherine was a Political, Business District and Events Consultant and was FoundingExecutive Director/CEO of the Pasadena Playhouse District Association. Catherine has aBachelor of Arts Degree in Political Science from Stephens College in Columbia, MO.

Nominations by petition require110 signatures, or 1% of the totalmembership, and must besubmitted to the NominatingCommittee no later than February 8, 2016 to qualify. Also,nominations by petition must beaccompanied by biographical dataand a signed, “Notice of Willingnessto Serve.” Blank petitions and“Notice of Willingness to Serve”forms may be obtained by calling(626) 799-0882, extension 251. If nonomination petitions are filed bythe membership, nomineessubmitted by the NominatingCommittee are elected byacclamation. In this event,according to the By-laws, a mailballot is not required. Nominationswill not be accepted from the floorat the Annual Meeting if there is atleast one nominee for eachposition to be filled. The results ofthe Annual Election will beannounced during the AnnualMeeting, March 22nd, 2016 at 5:30p.m. at the Pasadena Federal CreditUnion office. The NominatingCommittee, Chaired by RonDerderian, has submitted itsnominations: The candidates forvarious positions are listed at left.

IRAs are a smart way to save forretirement, and they are moreflexible than ever. They are nolonger considered only aretirement tool because they canhelp you pay for college, a first-time home purchase and they mayoffer tax benefits*.

To learn more, call (626) 799-0882,stop by, or visit pfcu.org.

*Consult with your tax advisor for your personal situation.

New! Effective January 1, 2016, Bank of the West will no longer offer freeATM services to PFCU members! However, there are nearly 30,000 fee-freeATMS nationwide available through the CO-OP network. To find a locationnear you visit www. co-opatm.org. You may also text* your zip code oraddress to 692667 (MYCO-OP), or look on the last page of this newsletter formore Pasadena locations.*Test messaging rates may apply.

is published by Pasadena Federal Credit Unionon recycled paper, using soy-based inks.

Your savings are insured up to $500,000 through a combination of up to $250,000 federalinsurance by the National Credit Union Administration (NCUA), a U. S. GovernmentAgency and up to $250,000 private insurance by American Share Insurance (ASI).

PASADENA FEDERAL CREDIT UNION1038 South Fair Oaks AvenuePasadena, CA 91105

Mailing Address: P.O. Box 7132Pasadena, CA 91109-7132Hours: Monday - Wednesday 8:00 am - 5:00 pm

Thursday 9:00 am - 5:00 pm Friday 9:00 am - 6:00 pm Saturday & Sunday Closed

Find one of 5,000+ Shared Branch locations at www.co-opsharedbranch.org (many open Saturday)

ATM LocationsPasadena Federal Credit Union1038 South Fair Oaks Avenue (24/7 access)Deposits accepted at this machine

Pasadena Police D epartment207 North Garfield Avenue (24/7 access)

Pasadena City Hall100 North Garfield Avenue (business hours only)

Pasadena Public Works Building233 West Mountain Street (business hours only)

Art Center College of Design–Hillside Campus1000 Lida Street (business hours only)

Art Center College of Design–South Campus950 South Raymond Avenue (business hours only)

Fee-Free ATM access at CO-OP ATMswww.co-opatm.orgText zip code or address to 692667 (MYCO-OP)for surcharge-free ATMs near you.

Free Mobile Banking at www.getsprig.comOr call 1-866-698-8896

CONTACT US:(626) 799-0882 (800) 445-PFCU Toll-Free

Website www.pfcu.orgVISA® Credit Cards www.ezcardinfo.comFacebook pasadenafcuTwitter @pasadenafcuBlog www.pfcuandyou.comYouTube PFCU and YouTube

BOARD OF DIRECTORSD. Hoffman, ChairR. Haluschak, Vice ChairJ. Wynn Peck, Secretary/TreasuryR. Derderian, DirectorC. Hany, DirectorD. Coates, DirectorR. Berry, Director/CEOB. Weitkamp, Director EmeritusR. Bicker, Director Emeritus

SUPERVISORY COMMITTEER. Haluschak, ChairZ. NealyJ. LingD. Duong

PRESIDENT/CEORon Berry

Age 0-41st Place Alexis J.2nd Place Mason R.3rd Place Andrea R.Facebook Members’

Choice Winner, Mason R.

Age 5-71st Place Griffin F.

2nd Place Kendall M.3rd Place Savanna J.Facebook Members’

Choice Winner, Griffin F.

Age 8-101st Place Kevin L.2nd Place Mia S.

3rd Place Benjamin H.Facebook Members’

Choice Winner, Soren F.

Our new car buying service is FREE to PFCU members.Introducing Auto Expert. They’ll search for your newor used vehicle, while offering discount pricing. They’lleven take care of your trade-in. Ask us for details.

PFCU can help you get into a new set of wheels for less. Whether you’re looking tobuy a new or pre-owned vehicle, we give you options that fit right into your budget.

First, we offer a low rate and term that makes your monthly payment affordable. Wealso save you money on extended warranty plans (Mechanical Breakdown Insurance)and GAP protection (Guaranteed Auto Protection Plus).1 These two programs offermore coverage than you would find at the dealer and ours usually cost much less.Again, we give you options to choose the plan that’s best for you.

Attention members who have financed a vehicle at a high-interest rate and monthlypayment. Refinance your loan from another lender and bring it over to PFCU for alower rate and payment. You can also refinance if you need extra cash.

We encourage you to secure your PFCU financing before you shop. It’seasy. To get started, call (626) 799-0882, stop by or visit pfcu.org.

1Insurance products are provided by third parties, are notNCUA/NCUSIF insured, and are not Credit Union guaranteed.