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Performance monitoring software for business-critical systems
PROGNOSIS helps you meet the evolving communications needs ofyour customers and employees and achieve the returns you anticipated when you adopted IP telephony.
Providing the visibility and control you need, PROGNOSIS monitors the performance and availability of your IP telephony network and alerts when components degrade or fail. The most common issues experienced in voice quality, trunks, gateways, phones, servers and the VoIP network are managed right out of the box.
When operational status is within range PROGNOSIS provides positive feedback in real time and via historical reports. When out-of-range incidents occur and operational integrity is compromised, PROGNOSIS raises custom alerts to meet your operational needs, by email, SNMP traps, application logs and pager.
Manage Trunk Groups
PROGNOSIS displays information on trunk group channel status, utilization, capacity and availability. Out of the box reporting shows utilization for the last hour, day, week and month.
Manage Gateways
PROGNOSIS monitors all components of gateways and trunks in real time and alerts if any of them degrade or fail. For example if one or more boards in a media gateway is not initiated or out of service the gateway is shown as degraded. You can drill down on the detail and see which boards are impaired and return them to service so that the gateway is restored to full functionality. Reports provide historical data delivering vital metrics for budgetary and capacity planning purposes.
Make informed decisions about VoIP investment before spending money on trunk or gateway upgrades
Improve voice administrator visibility and control through real-time results and historical data
Match centralized or decentralized OmniPCX installations
Ensure rapid delivery of low-cost, high-value information
PROGNOSIS IP Telephony Manager is a management solution designed for enterprises and service providers who need to deliver quality IP telephony on OmniPCX Enterprise Communication Servers.
For Alcatel-Lucent OmniPCX Enterprise Communication Server
PROGNOSIS Management Solutions
About PROGNOSIS
PROGNOSIS provides the world’s best performance monitoring software solutions for business-critical computing environments including ATM/POS networks, IP telephony environments, IT infrastructure and web applications. PROGNOSIS is based on a fault-tolerant, highly-distributed architecture, proven over 22 years to deliver real-time monitoring and alerting, deep drill-down diagnostics, and trend-based historical reporting.
Key features include:
> True real-time monitoring and root-cause analysis > extensive metrics > intuitive visualization and drill down navigation > built-in notification via email, pager > historical data capture with replay on demand > reporting, trending, capacity planning > in-depth availability monitoring > seamless cross-platform operation > distributed, fault-tolerant architecture
Americast: +1 (303) 390 8700f: +1 (303) 390 8777e: [email protected]
Europe/UKt: +44 (0) 1344 894 200f: +44 (0) 1344 890 851e: [email protected]
Asia Pacific/M.East/Africat: +61 (2) 9966 1066f: +61 (2) 9966 1042e: [email protected]
www.prognosis.com
©2010 Integrated Research Limited. PROGNOSIS is a registered trademark of Integrated Research Limited. All other brand and product names are trademarks or registered trademarks of their respective companies. IPT0147-01
Manage Phones
PROGNOSIS maintains an inventory of all phones so if you’re experiencing phone-related problems you can search for them by name, extension or extension range. Once they’re located you can drill down for deeper troubleshooting using the IP and MAC address information for each phone.
Manage Voice Quality
PROGNOSIS collects rich information about voice quality including the source and destination address, call duration, MOS and any impairment factors. This information can be used to analyze trends in voice quality as well as for capacity planning.
Manage Servers
PROGNOSIS monitors your IP-PBX performance giving you statistics on CPU activity, available memory, active software and processes.
Information on storage used and available capacity means you can be sure that your server can support its current VoIP load and has sufficient capacity for growth.
PROGNOSIS monitors and alerts on hardware utilization such as CPU, memory and disk as well as network traffic on interfaces. If there are insufficient resources resulting in dropped calls and poor voice quality, PROGNOSIS will alert administrators to hardware capacity issues.
Analyze network Information
PROGNOSIS provides network statistics including TCP, IP, and UDP interface speed and percentage utilization of transmit and receive capacity. Information such as retransmitted segments rate per second helps you identify and resolve
network performance issues that may affect voice quality, dial tone failure or general call setup.
Key metrics monitored:
PBX
> Status, CPU, memory and capacity
> Media gateway status, boards
> Board type, status and details
> Phone count and details
Trunk groups
> Channel capacity, status and utilization
> Current and historical availability
Voice quality
> Source and destination addresses
> MOS and MOS rating (Good, Fair, Poor)
> Codec, latency, packet loss and jitter
> Start time and duration of call
Phones
> Type, name, extension, IP address,
> Filtered search for target phones
> Phone count
Alcatel-Lucent compatibility:
PROGNOSIS supports Alcatel-Lucent OmniPCX Enterprise Communications Server version 9 with OmniVista 4760 version 5.0.
