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Food Biotechnology Food Biotechnology Understanding the Consumer for Understanding the Consumer for Effective Communication Effective Communication Cheryl Toner, MS, RD Cheryl Toner, MS, RD Director, Health Communications Director, Health Communications International Food Information Council and International Food Information Council and Foundation Foundation

Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

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Page 1: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Food BiotechnologyFood BiotechnologyUnderstanding the Consumer for Understanding the Consumer for

Effective CommunicationEffective Communication

Cheryl Toner, MS, RDCheryl Toner, MS, RDDirector, Health CommunicationsDirector, Health Communications

International Food Information Council and FoundationInternational Food Information Council and Foundation

Page 2: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

International Food InformationInternational Food InformationCouncil (IFIC) and IFIC FoundationCouncil (IFIC) and IFIC Foundation

Mission: To communicate science-based information on food safety and nutrition issues to health professionals, journalists, educators and government officials.

Primarily supported by the broad-based food, beverage and agricultural industries.

Page 3: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

IFIC & IFIC Foundation PartnersIFIC & IFIC Foundation Partners

• American Academy of Allergy, Asthma and Immunology

• National Foundation for Integrated Pest Management Education

• American Academy of Family Physicians Foundation

• National Policy and Resource Center on Nutrition and Aging, Florida Int’l University

• American College of Obstetricians and Gynecologists

• President’s Council on Physical Fitness and Sports American College of Sports Medicine

• The American Dietetic Association

• Scripps Clinic and Research Foundation

• Council for Agricultural Science and Technology

• University of Illinois Functional Foods for Health Program

• Association of Women's Health, Obstetric, and Neonatal Nurses

• U.S. Department of Agriculture

• Consumer Federation of America

• The Food Allergy and Anaphylaxis Network

• U.S. Environmental Protection Agency

• U.S. Food and Drug Administration

• Food Marketing Institute

• National Association of Pediatric Nurse Practitioners, Inc.

• Institute of Food Technologists

• University of Hawaii College of Tropical Agriculture and Human Resources

Page 4: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

““Food Biotechnology: Food Biotechnology: Enhancing Our Food Supply” BrochureEnhancing Our Food Supply” Brochure

Partnership with

IFIC Foundation and

The American Academy of

Family Physicians (AAFP)

Foundation

Page 5: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

IFIC Foundation Web SiteIFIC Foundation Web Site

ific.orgific.org•1.5 million hits/ month

•20% users are international

Page 6: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

IFIC Foundation’s IFIC Foundation’s Food InsightFood Insight

•45,000 Circulation

•7% International

•6,000 Media

Page 7: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Goal: Effective CommunicationGoal: Effective Communication

Communicate Food-Related Science

in Ways that Serve Both Public Understanding and the

Objectives of the Communicators

Page 8: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

• Journal of the National Cancer Institute—February 4, 1998

• Journal of the American MedicalAssociation—February 11, 1998

Harvard / IFIC Foundation GuidelinesHarvard / IFIC Foundation Guidelines

Page 9: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

1. Will your communication enhance public understanding of diet and health?

2. Have you put the study findings into context?

3. Have the study or findings been peer-reviewed?

4. Have you disclosed the important facts about the study?

5. Have you disclosed all key information about the study’s funding?

General Guidelines for ALL PARTIES in the Communications Process

Harvard/IFIC, 1998

Page 10: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

IFIC Food Biotechnology IFIC Food Biotechnology Consumer Focus Groups - 1992Consumer Focus Groups - 1992

10 U.S. Cities

Page 11: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

IFIC’s Food BiotechnologyIFIC’s Food BiotechnologyConsumer ResearchConsumer Research

IDENTITY SCOPE TIME ENERGY RESULTS

Who we are, values and deeds

Respect for nature and limits

Ties to past, commitment to future

We work hard, have a vision

Benefits must be worthy, not frivolous

Page 12: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

U.S. Consumer Attitudes TowardU.S. Consumer Attitudes TowardFood BiotechnologyFood Biotechnology

Wirthlin Group Quorum Surveys– March 1997

– February 1999

– October 1999

• Cogent Research– September 2001

– August 2002

• Each based on 1,000 Telephone Interviews of U.S. Adults

• Nationally Projectable

– April 2003– January 2004

– May 2000– January 2001

Page 13: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Are there any foods or ingredients that Are there any foods or ingredients that you have avoided or eaten less of?you have avoided or eaten less of?

IFIC 2004

YesNoDon't know / refused

Page 14: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

If yes, what foods or ingredients did If yes, what foods or ingredients did you avoid or eat less of?you avoid or eat less of?

(Multiple responses allowed)

0%

10%

20%

30%

40%

50%

60%

70%

Jan-01

Sep-01

Aug-02

Apr-03

Jan-04

IFIC 2004

Page 15: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Any info not currently on food labels Any info not currently on food labels that you would like to see?that you would like to see?

(Multiple responses allowed, n = 1000)

0%10%20%30%40%50%60%70%80%

Jan-01Sep-01Aug-02Apr-03Jan-04

IFIC 2004

Page 16: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

What, if anything, are you most concerned What, if anything, are you most concerned about when it comes to food safety?about when it comes to food safety?

(Multiple responses allowed, n = 1000)

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Don't know/refused

Other

Altered/engineered food

Ingredients

Chemicals/pesticides in foods

Disease/contamination

Food handling/preparation

Packaging

Nothing

Jan-04

Apr-03

Aug-02

Sep-01

Jan-01

IFIC 2004

Page 17: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

How much have you read orHow much have you read orheard about biotechnology?heard about biotechnology?

64%

66%

68%

70%

72%

74%

76%

78%

80%

Total read orheard

IFIC 2004

Page 18: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Are there any foods produced through Are there any foods produced through biotechnology in the supermarket today?biotechnology in the supermarket today?

0%5%

10%15%20%25%30%35%40%45%50%

Yes

No

Don'tknow/refused

IFIC 2004

Page 19: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Which foods produced through biotech Which foods produced through biotech are currently in the supermarket?are currently in the supermarket?

(multiple answers allowed, n=357)

Top 5 1/04

Vegetables 44%

Meats 22%

Corn 20%

Fruits 18%

Tomatoes 14% IFIC 2004

Page 20: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Likelihood of purchase if modified by Likelihood of purchase if modified by biotechnology to biotechnology to taste better or freshertaste better or fresher

0%

10%

20%

30%

40%

50%

60%

70%

Total likely

Total not likely

Don'tknow/refused

IFIC 2004

Page 21: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

. . . if modified by biotechnology to be . . . if modified by biotechnology to be protected protected from insect damage and require fewer pesticidesfrom insect damage and require fewer pesticides

0%10%20%30%40%50%60%70%80%90%

Total likely

Total not likely

Don'tknow/refused

IFIC 2004

Page 22: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Effect on purchasing decision if biotechnology Effect on purchasing decision if biotechnology produced cooking oil produced cooking oil lower in saturated fat

0%

10%

20%

30%

40%

50%

60%

Positive effectNegative effectNo effect

IFIC 2004

Page 23: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Will biotechnology Will biotechnology provide benefitsprovide benefits for you or for you or your family within the next 5 years?your family within the next 5 years?

0%10%20%30%40%50%60%70%80%90%

Yes

No

Don'tknow/refused

IFIC 2004

Page 24: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

What benefits do you expect from What benefits do you expect from biotechnology?biotechnology?

(Multiple responses allowed)

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Sep-01 Aug-02 Apr-03 Jan-04

Improvedquality/taste/variety

Health and Nutrition

Reducedchemicals/pesticides

Safety

Reduced Price

Improved crops/yield

IFIC 2004

Page 25: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Support for FDA Labeling Policy

0%10%20%30%40%50%60%70%80% Don't know/refused

Neither support noroppose

Total oppose

Total support

IFIC 2004

Page 26: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

During the past few months, have you taken During the past few months, have you taken any action due to concerns about biotech any action due to concerns about biotech

foods?foods?

0%10%20%30%40%50%60%70%80%90%

100%

Yes

No

IFIC 2004

Page 27: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

How much have you read or heard about animal biotechnology?

A lot 8%

Some 21%

A little 31%

Nothing at all 39%

Don’t know 1%

IFIC 2004

Page 28: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

What have you read or heard about animal biotechnology?

(Multiple responses allowed)

Cloning 17%Faster growth/Bigger animals/More meat, milk, eggs 9%Hormones 8%Genetic engineering 5%Disease resistance/ Animal health/ Safer food 4%Changes to animal feed 4%Better food quality 3%Concerns about effects/ Testing needed 3%Steroids 3%Other 19% (Includes Mad Cow 2%)--------------------------

Nothing specific 6%Don’t know/ Refused 39% IFIC 2004

Page 29: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Impression of using animal biotechnology to produce meat, milk, and eggs

Total Favorable 28%Very Favorable 7%Somewhat Favorable 21%

Neither 11%

Total Not Favorable 29%Not Very Favorable 11%Not at all Favorable 18%

Don’t Know 32%

IFIC 2004

Page 30: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Animal biotechnology can…Animal biotechnology can…

Positive Negative No Effect DK

…increase farm 39% 21% 34% 6%

efficiency by increasing

the amount of food

produced or decreasing

the amount of feed

needed by the animals.

IFIC 2004

Page 31: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Animal biotechnology can…Animal biotechnology can…

Positive Negative No Effect DK

…improve the quality 58% 14% 23% 5% and safety of food

IFIC 2004

Page 32: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Animal biotechnology can…Animal biotechnology can…

Positive Negative No Effect DK

…reduce the 52% 13% 26% 9%environmental impactof animal waste

IFIC 2004

Page 33: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

GENOMICS…uses knowledge about genetics to improve

overall animal care and nutrition

Total Favorable 55% Very Favorable 17%

Somewhat Favorable 38%

Neither 15%Total Not Favorable 23%

Somewhat Unfavorable 9%Very Unfavorable 14%

Don’t Know 8%IFIC 2004

Page 34: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

GENETIC ENGINEERING…allows us to move beneficial traits from one

animal to another in a precise way

Total Favorable 36%Very Favorable 11%Somewhat Favorable 25%

Neither 12%

Total Not Favorable 48%Somewhat Unfavorable 16%Very Unfavorable 32%

Don’t Know 4%IFIC 2004

Page 35: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

CLONING…retains desirable traits by producing animals

that are biologically identical to the parent

Total Favorable 18%Very Favorable 4%Somewhat Favorable 14%

Neither 9%

Total Not Favorable 71%Somewhat Unfavorable 15%Very Unfavorable 56%

Don’t Know 2%IFIC 2004

Page 36: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Impact of FDA safety determination on intent Impact of FDA safety determination on intent to purchase meat, milk, and eggs from to purchase meat, milk, and eggs from GENETICALLY ENGINEERED animalsGENETICALLY ENGINEERED animals

Total Likely 59%Very Likely 20%

Somewhat Likely 39%

Total Unlikely 38%Not too Likely 18%Not at all Likely 20%

Don’t Know 4%IFIC 2004

Page 37: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Impact of FDA safety determination on intent Impact of FDA safety determination on intent to purchase meat, milk, and eggs fromto purchase meat, milk, and eggs from

CLONED animalsCLONED animals

Total Likely 34%Very Likely 12%Somewhat Likely 22%

Total Unlikely 62%Not too Likely 19%Not at all Likely 43%

Don’t Know 4%

IFIC 2004

Page 38: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Factors Affecting Consumer Attitudes Factors Affecting Consumer Attitudes Toward Food BiotechnologyToward Food Biotechnology

• Awareness

• Information Sources

• Education

• Trust

• Perceptions on Food Safety

• Terminology

– “Biotechnology”; Not “GMO”

Page 39: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Potential Factors Influencing 2004 Attitudes Potential Factors Influencing 2004 Attitudes

• High overall awareness, but knowledge not deep

• Biotechnology is not a food safety concern• “Mad Cow” in U.S.

• Overall support for FDA labeling policy holding• Support associated with higher awareness and education (

< .05)

• Consumer expect benefits from biotechnology

• Animal biotechnology: The jury is still out• Higher awareness associated with likelihood to purchase (

< .05)

Page 40: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

Communicating with ConsumersCommunicating with Consumers

• Place biotechnology in context• Explain goals and benefits• Give accurate view of safety• Speak in familiar terms• Tell stories about real foods, products,

and applications

Page 41: Food Biotechnology Understanding the Consumer for Effective Communication Cheryl Toner, MS, RD Director, Health Communications International Food Information

FDANAS

House Science Subcommittee

IFTADA

OECD

The Weight of the EvidenceThe Weight of the Evidence