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Please let them know we appreciate their current and future support!
Page 2
President - Erin Elrod, ENP, RPL, City of Winchester
First Vice President - Denice R. Marrs, Dinwiddie County
Second Vice President - Craig Sheets, Rockbridge
Secretary - Sheila Ragan, Prince William County
Treasurer - Jackie Carroll, James City County
Immediate Past President - Allan Weese, ENP, Chesterfield County
Region I Director - Cheryl Buchanan, Hanover County
Region II Director - Karen L. Smallwood, Fauquier County
Region IV Director - Derrick S. Ruble, Tazewell County
Region V Director - Kathleen “Katie” Boone, City of Virginia Beach
Region VI Director - Aleta Coleman, Roanoke County
Region VII Director - Tiffany Chambers, ECaTS Smarter 911
President - Richard Troshak, ENP, Chesterfield County
President-Elect - Athena Plummer, City of Virginia Beach
Vice-President - Greg Staylor, City of Chesapeake
Secretary - Cynthia A. Bird Shrout, Fairfax County
Treasurer - Carol W. Adams, RPL, Stafford County
Executive Council Delegate - Bill Agee, ENP, City of Hampton
Director-At-Large - Kathy Richardson, Charlottesville/Albemarle/UVA
Director-At-Large - Emily Totten, Roanoke County
Director-At-Large - Jim Junkins, Harrisonburg-Rockingham
Director-At-Large - Micah Meadows, Fauquier County
Immediate Past President - Julie McKercher, James City County
Sponsor List 2 Guest Speaker Bio 6
Conference Hosts’ Board of Directors 3 Conference Events 6 - 7
Conference Committees 4 Schedule for Wednesday 8 - 9
Official Conference Charity 4 Schedule for Thursday 10 - 14
Important Info & Center Layout 5 Schedule for Friday 15
VIP Attendees 5 Fall Conference Information 16
Page 3
The following individuals have dedicated many hours of their
own time working to make this a successful conference:
CONFERENCE CHAIR
Derrick S. Ruble, Chairperson
VIRGINIA APCO REPRESENTATIVE
Richard Troshak - President, Virginia APCO
ENTERTAINMENT
Cheryl Buchanan, Chairperson
FINANCE
Jackie Carroll, Chairperson
FOOD & ENTERTAINMENT TICKETS
Katie Boone, Chairperson
HOTEL
Sheila Regan, Chairperson
LOGISTICS
Allan Weese, Chairperson
PROGRAMS
Richard Troshak, Chairperson
PUBLIC RELATIONS
Denice Marrs, Chairperson
PUBLICATIONS
Greg Staylor, Chairperson
REGISTRATION
Jackie Carroll, Chairperson
SPONSORSHIPS
Craig Sheets, Co-Chairperson
Tiffany Chambers, Co-Chairperson
SESSION ROOM MONITORS
Karen Smallwood, Chairperson
T-SHIRTS
Erin Elrod, Chairperson
Please let them know their work is appreciated!
The "George Thomas Memorial Children's Education Fund!"
is the Official Charity of the
2013 Virginia NENA/APCO Annual Spring Conference
Proceeds from the Raffle items during the conference will go toward the "George Thomas Memorial Children's Education Fund!" There will be lots of great prizes including a 32 inch TV and a Soda Machine! Please prepare to
purchase lots of Raffle Tickets, and increase your chances of winning....plus help a great cause!
Page 4
Registered conference attendees are given their conference badge and meal tickets upon check-in.
Attendees MUST wear their conference badge for admittance in any conference class, meeting or event
and MUST present the correct ticket for meals. NO attendees will be admitted to any conference class,
meeting or event without the proper ticket. Badges may be scanned for classes or events to assist the
Conference Committee in assessing attendance and selecting future classes.
Page 5
National Emergency Number Association (NENA)
Barbara A. Jaeger, ENP - President - NENA
Bernard "Buster" Brown, ENP - 1st Vice President - NENA
Edward Marecki, ENP - Northeastern Director - NENA
Ron Bloom, ENP - Private Sector Director - NENA
Association of Public-Safety Communications Officials (APCO)
Terry Hall - President - APCO International
Georggina Smith - 1st Vice President - APCO International
John W. Wright - 2nd Vice President - APCO International
Barbara A. Jaeger, ENP - President NENA
Barbara A. Jaeger, ENP became President of the NENA Executive Board in June, 2012. Prior to serving as NENA President, Barbara served NENA as Second and First Vice as well as Western Regional Director. She previously served as Arizona’s representative to the National Association of State 9-1-1 Administrators. She has devoted her life to 9-1-1, with more than 39 years in public safety communications. Barbara currently serves as 9-1-1 Administrator for the State of Arizona. She holds a B.S. in Business Administration from the University of Arizona.
Page 6
Wednesday morning starts the Pre-Conference courses with Breakfast. Join us in the Ocean Grand Foyer for breakfast. From 8:00 AM to 8:30 AM
Now that you have started the Pre-Conference course, you will need a quick morning break. Join us in the Ocean Grand Foyer. From 10:15 AM to 10:30 AM
Ok, you had lunch and got through the first part of the afternoon’s Pre-Conference course, time to get up stretch and grab a snack and drink. This break is at two locations based on which class you are attending. For “It’s not just another call” class, join us in the Ocean Grand Foyer. For the “Beachside Chat”, join us just outside Cape May. From 2:30 PM to 2:45 PM
Wednesday night gives everyone a chance to mix-n-mingle, meet-n-greet, reunite with old friends and find a few new ones! With a Cash Bar, light hors d’oeuvres and plenty of company, you’re sure to have a good time. Join us at the Outside Pool for Opening Reception. From 8:00 PM to 11:00 PM - (weather related alternate location is Cape Hatteras)
Thursday night will feature a mix of music from DJ on the Side Entertainment. So, wear your dancing shoes and get ready to PARTY! We are also going to have Wii and Cornhole tournaments. Meet us in the Cape Hatteras Room from 8:00 PM to 11:30 PM
Thursday Lunch is dedicated to the Annual APCO Awards Ceremony. Help us to honor the award recipients in our profession for their outstanding contributions and performances. From 11:30 AM to 12:50 PM
Friday morning presents a great breakfast buffet before we introduce our Special Guest Speaker, Barbara A. Jaeger, ENP - NENA’s President, and hold the chapter meetings for Virginia NENA and Virginia APCO. From 8:30 AM to 9:00 AM
It’s Thursday afternoon. You had a great lunch and learned so much in your Conference courses. Now, it is time to recharge your brain and body. So, get up stretch and grab a snack and drink. The first afternoon break is from 2:00 PM to 2:15 PM and the second afternoon break is from 3:15 PM to 3:30 PM. Both are in the Ocean Grand Foyer.
Page 7
Thursday morning starts the Conference with Registration and Breakfast. Join us in the 2nd Floor Lobby for Registration and the Ocean Grand Foyer for breakfast. From 7:00 AM to 8:30 AM
All NENA/APCO Spring Conference attendees should come to the Conference’s Opening Session. It will provide information to make your conference time more rewarding and productive. Featuring the VBPD Honor Guard and VB 9-1-1 Operations Supervisor Joshua Nelson (singing the National Anthem) From 8:30 AM to 9:00 AM
With the first part of your Conference courses completed, you will need a quick morning break. Join us in the Ocean Grand Foyer. From 10:15 AM to 10:30 AM
WE
DN
ES
DA
Y,
MA
Y 1
5,
20
13
PR
E-C
ON
FE
RE
NC
E T
RA
ININ
G C
OU
RS
ES
8:0
0 A
M -
8:3
0 A
M
2n
d F
loo
r L
ob
by
Reg
istr
ati
on
- P
re-c
on
fere
nce
Tra
inin
g C
ou
rse
s
8:0
0 A
M -
8:3
0 A
M
Oc
ea
n G
ran
d
Fo
ye
r
Co
nti
nen
tal
Bre
ak
fas
t -
Dan
ish
, m
uff
ins, c
rois
sa
nts
,
sc
on
es
, c
ut
fru
it, c
off
ee
& ju
ice
Sp
on
so
red
by:
8:3
0 A
M -
5:0
0 P
M
Cap
e H
en
ry
It’s
Not
Ju
st
An
oth
er
Ca
ll:
Te
leco
mm
unic
tor’s
Con
sid
era
tio
ns f
or
Pro
cessin
g M
EC
C
alls
Ren
ee
Me
ad
or
Th
is c
ou
rse
is d
esig
ne
d to
pro
vid
e p
ublic
sa
fety
tele
co
mm
unic
ato
rs, ca
ll-
take
rs,
an
d d
ispa
tch
ers
with
the
to
ols
an
d t
rain
ing
wh
ich
pro
mo
te s
wift
an
d
de
cis
ive
respo
nse
in t
he
cri
tical, e
arly s
tage
s o
f in
cid
en
ts in
volv
ing
mis
sin
g
an
d a
bd
ucte
d c
hild
ren
. T
his
cou
rse
is b
ein
g p
rovid
ed
by A
MB
ER
Ale
rt
Tra
inin
g a
nd
Te
chn
ica
l A
ssis
tan
ce
Pro
gra
m –
A U
S D
ep
art
me
nt
of Justice
In
itia
tive
.
10:0
0 A
M -
3:0
0 P
M
Cap
e F
ear
AP
CO
Vir
gin
ia T
ask
forc
e M
ee
tin
g
10:1
5 A
M -
10:3
0 A
M
Oc
ea
n G
ran
d
Fo
ye
r
Mo
rnin
g B
rea
k -
Co
ffee
ca
kes
, s
od
a a
nd
co
ffee
Sp
on
so
red
by:
12:0
0 P
M -
1:0
0 P
M
Cap
e H
att
era
s
Lu
nch
- S
an
dw
ich
pla
tte
r o
f tu
rke
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lub
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p, ro
as
t b
ee
f o
n r
ye
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am
an
d s
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s,
Ita
lia
n s
ub
, ve
geta
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p, re
d s
kin
po
tato
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eli
ma
ca
ron
i s
ala
d
12:3
0 P
M -
1:0
0 P
M
2n
d F
loo
r L
ob
by
Reg
istr
ati
on
- P
re-c
on
fere
nce
Tra
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ou
rse
s
1:0
0 P
M -
5:0
0 P
M
Cap
e M
ay
B
ea
chsid
e C
ha
t w
ith
N
EN
A N
atio
nal
Rep
resen
tative
s
Ba
rba
ra J
aeg
er
-
NE
NA
Pre
sid
en
t
Dr.
Bri
an
Fo
nte
s -
CE
O o
f N
EN
A
Be
rna
rd B
row
n -
NE
NA
1st
Vic
e P
resid
en
t
an
d o
the
r N
EN
A V
IPs
All
pe
rso
nn
el fr
om
man
age
men
t to
ca
ll-ta
ke
rs a
nd d
isp
atc
he
rs a
re in
vited
to
co
me
and
hea
r w
ha
t is
ha
pp
en
ing
with
th
e 9
11
Ind
ustr
y.
Yo
ur
“NE
NA
N
atio
nal P
resid
en
t” B
arb
ara
Ja
eg
er
will
sp
ea
k o
n th
e E
xe
cu
tive
Bo
ard
. D
r.
Bri
an
Fo
nte
s C
EO
of
NE
NA
will
dis
cu
ss t
he
mo
st cu
rre
nt
Sta
te o
f th
e
Associa
tio
n.
1st
Vic
e P
resid
ent
Be
rna
rd B
row
n w
ill b
e t
alk
ing a
bo
ut th
e
imp
ort
ance
of
ge
ttin
g in
vo
lve
d o
n b
oth
a S
tate
an
d N
ation
al le
ve
l a
nd t
he
o
pp
ort
un
itie
s a
va
ilab
le f
ollo
we
d b
y N
ort
hea
ste
rn R
egio
na
l D
ire
cto
r E
d
Ma
recki w
ill g
ive
an
upd
ate
and
wh
at’s h
ap
pen
ing
with
in th
e n
ort
hea
st
re
gio
n.
Ron
Blo
om
, P
riva
te S
ecto
r D
ire
cto
r w
ill s
pe
ak a
bo
ut
the
cu
rre
nt sta
te
of
the
Priva
te S
ecto
r a
nd t
he e
nh
ance
me
nt
to t
he
911
ind
ustr
y.
All
will
spe
ak
on
wh
at
is h
app
en
ing
in
Washin
gto
n, D
.C.
with
th
e F
CC
an
d L
eg
isla
tive
Bill
’s
as w
ell
as h
ow
to
talk
to
lo
cal/sta
te r
ep
resen
tatives.
Th
ere
will
be
ple
nty
of
tim
e to
ask q
uestio
ns a
nd s
ee
th
e f
utu
re v
isio
n o
f N
EN
A a
nd
th
e 9
11
In
dustr
y.
Pa
ge
8
Op
en
ing
Recep
tio
n a
nd
Reg
istr
ati
on
are
Sp
on
so
red
by:
Lig
ht
Re
fre
sh
me
nts
will
be P
rov
ided
2:3
0 P
M -
2:4
5 P
M
Oc
ea
n G
ran
d
Fo
ye
r
Aft
ern
oo
n B
rea
k f
or
It’s
No
t J
ust
An
oth
er
Ca
ll -
Co
ok
ies
,
bro
wn
ies
, p
op
co
rn,
fre
sh
fru
it a
nd
berr
ies
Sp
on
so
red
by:
2:3
0 P
M -
2:4
5 P
M
Ju
st
Ou
tsid
e o
f
Cap
e M
ay
Aft
ern
oo
n B
rea
k f
or
Bea
ch
sid
e C
ha
t -
Tea,
so
da,
tort
illa
ch
ips
a
nd
sals
a,
fres
h c
ut
ve
geta
ble
s w
ith
ra
nch
dip
, p
ota
to c
hip
s
an
d o
nio
n d
ip S
po
nso
red
by:
PR
E-C
ON
FE
RE
NC
E M
EE
TIN
GS
1:3
0 P
M -
3:0
0 P
M
Cap
e L
oo
ko
ut
Regio
n 4
2 -
800 M
Hz M
eeting
3:0
0 P
M -
5:0
0 P
M
Cap
e L
oo
ko
ut
Regio
n 4
2 -
700 M
Hz M
eeting
5:0
0 P
M -
6:0
0 P
M
Cap
e F
ear
NE
NA
Board
Mee
tin
g
5:0
0 P
M -
6:0
0 P
M
Cap
e L
oo
ko
ut
AP
CO
Bo
ard
Meeting
8:0
0 P
M -
11:0
0 P
M
Ou
tsid
e P
oo
l (W
eath
er
Perm
itti
ng
,
if n
ot
Cap
e H
att
era
s)
Op
en
ing
Rec
ep
tio
n a
nd
Reg
istr
ati
on
TH
UR
SD
AY
, M
AY
16
, 2
013
7:0
0 A
M -
8:3
0 A
M
Lo
bb
y 2
nd
Flo
or
Co
nfe
ren
ce
Re
gis
trati
on
7:0
0 A
M -
8:3
0 A
M
Oc
ea
n G
ran
d
Fo
ye
r
Co
nti
nen
tal
Bre
ak
fas
t -
Dan
ish
, m
uff
ins,
cro
iss
an
ts, s
co
nes
, c
ut
fru
it, c
off
ee
& ju
ice
Sp
on
so
red
by:
8:3
0 A
M -
9:0
0 A
M
Cap
e H
att
era
s
Op
en
ing
Se
ssio
n:
We
lco
me a
nd
In
tro
du
cti
on
- F
ea
turi
ng
VB
PD
Ho
no
r G
uard
an
d
VB
9-1
-1 S
up
erv
iso
r
Jo
sh
ua
Nels
on
S
po
nso
red
by:
9:1
5 A
M -
10
:15 A
M
Man
ag
em
en
t
Cap
e M
ay
Why B
e a
n
Em
erg
en
cy N
um
be
r P
rofe
ssio
na
l (E
NP
)?
Mic
ha
el W
arr
en
-
Tri
-Te
ch
Th
is c
lass p
rovid
es a
n o
ve
rvie
w o
f th
e N
ation
al E
me
rge
ncy N
um
be
r A
ssocia
tio
n (
NE
NA
) E
NP
p
rog
ram
, a
nd
th
e s
tep
s n
ee
de
d to a
tta
in t
his
ce
rtific
ation
.
9:1
5 A
M -
10
:15 A
M
Dis
patc
he
r
Cap
e H
en
ry
Cri
tical In
cid
en
t S
tre
ss M
an
ag
em
en
t (P
art
1)
Ren
ee
Me
ad
or
- W
este
rn V
A C
ISM
T
ea
m
Th
is c
ou
rse
co
ve
rs a
n o
ve
rvie
w o
n C
ISM
an
d its
be
ne
fits
, a b
rie
f h
isto
ry o
f V
irg
inia
's C
ISM
pro
gra
ms, a
nd t
he
evo
lutio
n o
f o
ne o
f th
e c
ou
ntr
y's
most
eff
ective
First
Resp
on
de
r to
ols
fo
r str
ess,
tra
um
a,
an
d c
op
ing.
Vir
gin
ia h
as t
he
firs
t D
ispa
tch
er-
sp
ecific
sta
tew
ide
te
am
. G
et
info
rma
tio
n o
n h
ow
to
be
a p
art
o
f th
is v
alu
ab
le p
rog
ram
.
9:1
5 A
M -
10
:15 A
M
Tech
nic
al
Cap
e L
oo
ko
ut
Ta
kin
g t
he
Worr
y O
ut
Of
Yo
ur
Mig
ratio
n to
N
ext
Ge
n 9
-1-1
Dave
Se
hn
ert
-
Intr
ad
o I
nc.
Th
is c
lass w
ill r
evie
w w
ays t
o c
are
fully
mig
rate
to a
fully
ma
na
ge
d, com
ple
te
NG
9-1
-1 s
olu
tio
n, a
dhe
ring
to i3
sta
nda
rds.
Le
arn
th
e in
he
ren
t risks o
f
imp
lem
en
tatio
n &
dep
loym
en
t a
s y
ou
tra
ve
l fr
om
Le
gacy e
nviro
nm
en
t to
fu
ture
syste
ms.
In
clu
de
d is a
dis
cussio
n o
f cri
tical su
cce
ss f
acto
rs s
uch
as a
relia
ble
n
etw
ork
; a
fu
lly in
teg
rate
d a
nd
se
cu
re d
eliv
ery
pla
tfo
rm;
the
ab
ility
to
su
pp
ort
e
xis
tin
g E
9-1
-1 f
un
ctio
ns;
an
d e
me
rgin
g n
on
-vo
ice
te
ch
nolo
gy f
ea
ture
s.
Th
is
se
ssio
n is a
imed
at h
elp
ing a
tte
nd
ees le
arn
ho
w t
o n
avig
ate
sa
fe p
assag
e t
o
i3 c
om
plia
nt
NG
9-1
-1 b
y c
are
fully
man
agin
g a
ll p
hases o
f m
igra
tion
.
9:1
5 A
M -
10
:15 A
M
Inte
rop
era
bilit
y
Cap
e F
ear
Pla
nn
ing
Yo
ur
Syste
m P
rocu
rem
en
t
Neil
Ho
rde
n -
F
ed
era
l E
ngin
ee
ring
, In
c.
Th
e d
ep
loym
en
t o
f a
wir
ele
ss c
om
mu
nic
ation
s s
yste
m u
se
d to
be
co
nsid
ere
d
rela
tively
sim
ple
tech
nolo
gy p
rocu
rem
ent.
To
da
y t
he d
eve
lopm
en
t a
nd
d
ep
loym
en
t o
f w
ire
less c
om
mu
nic
ation
s s
yste
ms in
vo
lves a
lmo
st e
ve
ry
fun
ctio
n w
ith
in a
n o
rgan
iza
tio
n,
fro
m th
e te
ch
nic
al, o
pe
ratio
na
l, a
nd
pu
rcha
s-
ing
de
pa
rtm
ents
th
at h
ave
alw
ays b
een
in
vo
lved
to
th
e le
gal, a
dm
inis
tra
tive
a
nd
eve
n t
he
po
litic
al le
ve
ls o
f th
e o
rga
niz
atio
n. T
his
pre
se
nta
tio
n w
ill c
on
sis
t o
f a
de
taile
d s
ym
po
siu
m o
n the
best
pra
ctices f
or
the
pla
nn
ing
, d
eve
lop
me
nt,
p
rocu
rem
en
t, d
ep
loym
en
t, a
nd m
ana
gem
en
t o
f a c
om
mu
nic
atio
ns s
yste
m
pro
ject.
Pa
ge
10
10:1
5 A
M -
10:3
0 A
M
Oc
ea
n G
ran
d
Fo
ye
r
Mo
rnin
g B
rea
k -
Co
ffee
ca
kes
, s
od
a
an
d c
off
ee
a
nd
Sp
on
so
red
by:
10:3
0 A
M -
11:3
0 A
M
Man
ag
em
en
t
Cap
e M
ay
Yo
rk C
ou
nty
D
ep
loym
en
t o
f T
ext-
to-9
11
Te
rry H
all
-
AP
CO
In
tern
atio
nal
Th
is p
rese
nta
tion
will
pro
vid
e a
n o
ve
rvie
w o
f Y
ork
Co
un
ty’s
re
ce
nt
dep
loym
en
t o
f te
xt-
to-9
11
se
rvic
es.
10:3
0 A
M -
11:3
0 A
M
Dis
patc
he
r
Cap
e H
en
ry
Cri
tical In
cid
en
t S
tre
ss M
an
ag
em
en
t (P
art
2)
Ren
ee
Me
ad
or
- W
este
rn V
A C
ISM
T
ea
m
Th
is c
ou
rse
co
ve
rs a
n o
ve
rvie
w o
n C
ISM
an
d its
be
ne
fits
, a b
rie
f h
isto
ry o
f V
irg
inia
's C
ISM
pro
gra
ms, a
nd t
he
evo
lutio
n o
f o
ne o
f th
e c
ou
ntr
y's
most
e
ffe
ctive
First
Resp
on
de
r to
ols
fo
r str
ess,
tra
um
a,
an
d c
op
ing.
Vir
gin
ia h
as t
he
firs
t D
ispa
tch
er-
sp
ecific
sta
tew
ide
te
am
. G
et
info
rma
tio
n o
n h
ow
to
be
a p
art
of
this
valu
able
pro
gra
m.
10:3
0 A
M -
11:3
0 A
M
Tech
nic
al
Cap
e L
oo
ko
ut
Ind
oo
r L
oca
tio
n
Accu
racy F
or
Wire
less E
91
1
Ga
ne
sh
Pa
tta
bira
ma
n -
N
extn
av,
LL
C
Natio
nw
ide
, 3
4%
of
hou
se
ho
lds n
o lo
ng
er
ha
ve
a la
ndlin
e a
nd
mo
re t
han
70%
o
f E
91
1 c
alls
are
pla
ce
d f
rom
wir
ele
ss d
evic
es,
with
a la
rge
pe
rcen
tage
of
the
se
pla
ced
fro
m in
do
or
loca
tio
ns. I
ndo
or
location
s, p
art
icula
rly in
urb
an
e
nvir
onm
en
ts,
pre
sen
t un
iqu
e c
ha
lleng
es f
or
au
to lo
ca
tio
n b
eca
use
GP
S
sa
telli
tes a
re f
req
uen
tly n
ot
vis
ible
. T
he
FC
C's
CS
RIC
, W
ork
ing
Gro
up
III
,
rece
ntly c
on
ducte
d c
om
pre
hen
siv
e in
doo
r lo
ca
tio
n a
ccu
racy t
ests
, in
clu
din
g
tests
of
ve
rtic
al pe
rfo
rma
nce
, a
po
ten
tia
lly c
ritica
l cap
ab
ility
in
com
ple
x
str
uctu
res s
uch a
s a
pa
rtm
en
t b
uild
ings.
Th
is p
an
el w
ill r
evie
w t
he
im
po
rta
nce
o
f in
do
or
loca
tion
accu
racy,
perf
orm
an
ce o
f e
xis
tin
g s
yste
ms a
nd
the
use
of
em
erg
ing
te
ch
nolo
gie
s fo
r in
do
or
au
to-l
oca
tio
n.
10:3
0 A
M -
11:3
0 A
M
Inte
rop
era
bilit
y
Cap
e F
ear
Und
ers
tan
din
g
Netw
ork
Re
liabili
ty
an
d D
isa
ste
r R
eco
ve
ry
Neil
Ho
rde
n -
F
ed
era
l E
ng
inee
ring
, In
c.
Una
nticip
ate
d e
ve
nts
can
result in
sig
nific
an
t syste
m a
va
ilab
ility
issu
es.
Th
is
pre
sen
tatio
n d
iscusse
s a
n e
xte
nd
ed p
ow
er
ou
tag
e, its im
pa
ct
on
a m
ajo
r
reg
iona
l p
ub
lic s
afe
ty r
ad
io s
yste
m,
resu
lts o
f a
po
st-
mo
rte
m r
evie
w,
an
d
recom
men
ded
solu
tio
ns.
11:3
0 A
M -
12:5
0 P
M
Cap
e H
att
era
s
AP
CO
Aw
ard
s C
ere
mo
ny &
Lu
nc
h -
Back
ya
rd b
arb
eq
ue, te
a,
so
da,
rolls
, s
ala
d,
co
lesla
w, g
rille
d h
am
bu
rge
rs,
Nath
an
’s h
ot
do
gs
, g
rill
ed
bre
as
t o
f c
hic
ke
n, c
orn
on
th
e
co
b, b
ak
ed
bea
ns, co
okie
s a
nd
bro
wn
ies
Sp
on
so
red
by:
AP
CO
Aw
ard
s C
ere
mo
ny
& L
un
ch
is
Sp
on
so
red
by:
Fo
llo
w u
s o
n F
ac
eb
oo
k®
at:
w
ww
.face
bo
ok.c
om
/va
.ch
ap
ter.
of.
ne
na
TH
UR
SD
AY
, M
AY
16
, 2
013
1:0
0 P
M -
2:0
0 P
M
Man
ag
em
en
t
Cap
e M
ay
Pre
pa
ring
Yo
ur
Cen
ter
for
Dis
aste
rs:
Are
Yo
u R
ea
dy t
o
Ta
ke
Ca
re O
f Y
ou
r
Pe
op
le
Cra
ig S
hee
ts -
R
ockb
rid
ge
Re
gio
nal
9-1
-1
Th
is c
lass w
ill d
iscu
ss t
hin
gs th
at
PS
AP
s c
an
do
to
pre
pa
re th
em
se
lve
s t
o b
e
"Se
lf-S
uff
icie
nt"
fo
r th
at
firs
t 72 -
96
ho
ur
pe
riod
im
med
iate
ly fo
llow
ing
a
dis
aste
r. T
his
will
fo
cus o
n t
he
th
ings n
ee
ded
to
ta
ke
ca
re o
f yo
ur
sta
ff a
fte
r "T
he
Big
One".
1:0
0 P
M -
2:0
0 P
M
Dis
patc
he
r
Cap
e H
en
ry
Hosta
ge
Ne
gotia
tio
ns C
hri
stie
Sosn
a &
Dyla
n
Harr
is -
F
air
fax C
ou
nty
Att
en
dee
s w
ill le
arn
ho
w d
isp
atc
he
rs c
an
be
effe
ctive
in
th
e in
itia
l p
ha
se
s o
f a
h
osta
ge
ne
gotia
tio
ns s
itu
ation
. F
ind o
ut th
e im
po
rtan
ce
of
havin
g
tele
co
mm
unic
ato
rs p
rop
erl
y t
rain
ed t
o a
llow
eff
ective
ne
gotia
tio
ns w
ith
the
ca
llin
g p
art
y a
nd
assis
t p
atr
ol u
nits t
o a
sa
fe o
utc
om
e f
or
all
tha
t a
re in
vo
lve
d.
1:0
0 P
M -
2:0
0 P
M
Tech
nic
al
Cap
e L
oo
ko
ut
Ratio
naliz
ing
Reg
iona
l P
ub
lic
Sa
fety
Ra
dio
S
yste
ms
Ric
ha
rd B
urk
e -
T
ele
va
te,
LL
C
Ma
ny ju
risd
ictio
ns a
cro
ss th
e c
ou
ntr
y f
ace
a m
ajo
r ch
alle
ng
e –
th
eir
exis
tin
g
rad
io s
yste
m lifecycle
s a
re e
nd
ing
at
a tim
e w
he
n b
ud
ge
ts a
re s
hrin
kin
g. W
ith
lim
ite
d fu
ndin
g a
va
ilab
le f
or
ma
jor
infr
astr
uctu
re u
pg
rad
es,
org
an
iza
tio
ns
acro
ss th
e c
ou
ntr
y a
re r
ea
lizin
g t
he
y m
ust ca
refu
lly a
sse
ss th
eir
op
tion
s to
m
ee
t th
eir o
ng
oin
g o
pe
ratio
nal n
ee
ds a
nd
liv
e w
ith
in t
he
ir fin
an
cia
l m
ean
s.
T
his
sessio
n w
ill e
xa
min
e w
he
the
r th
e a
dve
nt
of th
e P
25
tech
no
log
y
sta
nd
ard
ized
in
terf
ace
s a
ctu
ally
dri
ve
th
e c
ost
of p
ublic
sa
fety
wir
ele
ss
co
mm
unic
ation
s s
yste
ms d
ow
n.
We w
ill a
lso
in
ve
stig
ate
if
reg
iona
l so
lution
d
ep
loym
en
ts r
esu
lt in
be
tte
r in
tero
pe
rab
ility
an
d b
ette
r re
liab
ility
at
low
er
cost.
1:0
0 P
M -
2:0
0 P
M
Inte
rop
era
bilit
y
Cap
e F
ear
EM
D I
mp
lem
en
tation
: M
yth
s,
Le
gen
ds a
nd
T
ruth
s
Cory
Fri
en
d -
P
ow
erp
ho
ne
Th
e s
ucce
ssfu
l in
teg
ration
of E
MD
re
qu
ires t
he m
ea
nin
gfu
l in
teg
ratio
n o
f
pe
op
le,
too
ls,
an
d p
rocesse
s. O
ur
pa
nel o
f e
xp
ert
s w
ill s
ha
re h
ow
la
yin
g a
fo
un
da
tion
of
Qua
lity A
ssu
ran
ce
le
ad
s to
ris
k m
itig
atio
n,
co
nsis
ten
t d
isp
atc
he
r ca
ll h
and
ling
, a
nd
pro
fessio
na
l d
eve
lopm
en
t fo
r you
r a
ge
ncy p
ers
on
nel. M
ost
imp
ort
an
tly,
a s
uccessfu
l in
tegra
tio
n m
akes a
diffe
rence
in
the
liv
es o
f th
ose
yo
u s
erv
e!
2:0
0 P
M -
2:1
5 P
M
Oc
ea
n G
ran
d
Fo
ye
r
Aft
ern
oo
n B
rea
k -
“T
ak
e a
Dip
” -
to
rtilla
ch
ips
an
d s
als
a,
c
ut
ve
geta
ble
s w
ith
ra
nch
dip
, p
ota
to c
hip
s w
ith
Fre
nc
h
on
ion
dip
, s
od
a,
co
ffee
, ic
ed
tea
Sp
on
so
red
by:
Pa
ge
12
Ple
ase g
ive a
SP
EC
IAL
TH
AN
KS
to
ou
r P
LA
TIN
UM
SP
ON
SO
RS
!!!
Wit
ho
ut
their
SU
PP
OR
T w
e c
ou
ld n
ot
ho
ld t
his
Co
nfe
ren
ce.
2:1
5 P
M -
3:1
5 P
M
Man
ag
em
en
t
Cap
e M
ay
VIT
A a
nd
th
e P
SA
P
Com
mun
ity
Pa
rtn
ers
hip
(P
art
1)
Doro
thy S
pe
ars
-Dean
- V
ITA
VIT
A s
taff
will
ove
rvie
w 9
11
and
GIS
in
itia
tive
s in
the
Co
mm
on
we
alth
an
d
dis
cu
ss u
pcom
ing
op
po
rtu
nitie
s r
ela
ted
to
NG
91
1.
2:1
5 P
M -
3:1
5 P
M
Dis
patc
he
r
Cap
e H
en
ry
Tra
nsitio
nin
g f
rom
T
ele
co
mm
unic
ato
r to
T
rain
er
Ric
h T
rosha
k -
C
he
ste
rfie
ld C
oun
ty
Is t
he
re a
to
pic
yo
u a
re p
assio
na
te a
bo
ut a
nd w
an
t to
sh
are
with
oth
ers
?
Deve
lop
yo
ur
ca
ree
r b
y lea
rnin
g t
he
skill
s t
o b
e a
n in
str
ucto
r. T
his
sessio
n w
ill
ove
rvie
w h
ow
to
de
sig
n a
nd im
ple
men
t cla
ssro
om
tra
inin
g. L
ea
rn h
ow
to
u
nle
ash
yo
ur
cre
ativity w
hile
sh
ari
ng y
ou
r kn
ow
led
ge
an
d e
xp
eri
ence
with
o
the
rs.
2:1
5 P
M -
3:1
5 P
M
Tech
nic
al
Cap
e L
oo
ko
ut
Th
e T
rue
Co
st
of a
Natio
nw
ide
Pub
lic
Sa
fety
Bro
adb
and
Netw
ork
(N
PS
BN
)
Jo
se
ph
Ross -
T
ele
va
te,
LL
C
In o
rder
for
the
Na
tio
nw
ide
Pub
lic S
afe
ty B
roa
dba
nd
Netw
ork
(N
PS
BN
) to
su
cce
ed
it
req
uir
es a
hig
h u
ser
ad
op
tio
n r
ate
th
at
will
be
hin
ge
d o
n a
ffo
rda
ble
, p
ub
lic s
afe
ty-g
rad
e s
erv
ice
that
me
ets
th
e c
ove
rage
, ca
pacity,
relia
bili
ty,
in
tero
pe
rab
ility
an
d s
usta
ina
bili
ty r
eq
uire
men
ts o
f its u
se
rs.
To
da
y's
o
pe
ratio
na
l bu
dg
ets
are
lim
ited
an
d p
ublic
safe
ty w
ill b
e u
nlik
ely
to
aff
ord
h
igh
er
use
r fe
es th
an
to
da
y's
co
mm
erc
ial ce
llula
r ra
tes. T
his
pre
sen
tatio
n w
ill
exa
min
e t
he c
ost
of
NP
SB
N d
ep
loym
en
t an
d o
pe
ratio
ns f
or
va
rio
us b
usin
ess
mo
dels
an
d s
trate
gie
s to
reco
ve
r th
ose
op
era
tio
na
l co
sts
. W
e w
ill a
lso
e
xa
min
e t
he c
osts
and
re
ve
nue
s a
sso
cia
ted w
ith
urb
an,
su
bu
rba
n, a
nd r
ura
l d
ep
loym
en
ts.
2:1
5 P
M -
3:1
5 P
M
Inte
rop
era
bilit
y
Cap
e F
ear
Ge
t Y
ou
r H
ea
d I
n
Th
e C
lou
ds:
How
Yo
ur
PS
AP
Ca
n B
en
-
efit
Fro
m H
oste
d
So
lutio
ns
C
hri
s G
alla
ha
n -
N
ICE
Syste
ms
Clo
ud
co
mp
utin
g h
as t
ake
n t
he p
rivate
se
cto
r b
y s
torm
fo
r its a
bili
ty t
o d
eliv
er
busin
ess v
alu
e w
hile
re
du
cin
g c
osts
. P
ublic
Sa
fety
ag
encie
s h
ave
his
torica
lly
sh
ied a
wa
y f
rom
hoste
d s
olu
tio
ns,
but
as P
SA
Ps t
ransitio
n t
o in
terc
on
necte
d I
P
netw
ork
s a
nd
trim
bud
ge
ts t
o w
eath
er
the e
con
om
ic d
ow
ntu
rn,
hoste
d s
olu
tio
ns
have
co
me
to t
he fo
refr
ont.
3:1
5 P
M -
3:3
0 P
M
Oc
ea
n G
ran
d
Fo
ye
r
Aft
ern
oo
n B
rea
k -
“T
op
yo
ur
Ow
n S
un
dae” -
su
nd
ae
wit
h
Ore
o c
oo
kie
, M
&M
’s, J
imm
ies
, c
ho
co
late
ch
ips
, a
lmo
nd
s,
w
aln
uts
, ra
isin
, b
err
ies
an
d s
au
ce
, w
arm
gri
dd
le
bro
wn
ies
, s
od
a, c
off
ee
, ic
ed
tea
Sp
on
so
red
by:
Fo
llo
w u
s o
n F
ac
eb
oo
k®
at:
w
ww
.face
bo
ok.c
om
/va
.ch
ap
ter.
of.
ne
na
TH
UR
SD
AY
, M
AY
16
, 2
013
3:3
0 P
M -
4:3
0 P
M
Man
ag
em
en
t
Cap
e M
ay
VIT
A a
nd
th
e P
SA
P
Com
mun
ity
Pa
rtn
ers
hip
(P
art
2)
Doro
thy S
pe
ars
-Dean
- V
ITA
VIT
A s
taff
will
ove
rvie
w 9
11
and
GIS
in
itia
tive
s in
the
Co
mm
on
we
alth
an
d
dis
cu
ss u
pcom
ing
op
po
rtu
nitie
s r
ela
ted
to
cu
rre
nt
911
tech
nolo
gie
s a
nd
N
G9
11
.
3:3
0 P
M -
4:3
0 P
M
Dis
patc
he
r
Cap
e H
en
ry
Me
de
va
c O
pe
ratio
ns
An
d 9
-1-1
: W
hen
to
M
ake
th
e C
all
Ke
n C
rum
ple
r -
VA
OE
MS
Coo
rdin
ation
of m
ed
eva
c o
pe
ratio
ns s
tart
s a
t th
e 9
-1-1
ce
nte
r. W
he
n d
oes th
e
dis
pa
tch
er
ma
ke
the
ca
ll? A
re th
ere
tim
es w
he
n m
ed
evac d
isp
atc
h is
ap
pro
pria
te b
efo
re g
rou
nd
EM
S r
esou
rces a
rriv
e?
What
info
rma
tio
n d
oe
s t
he
m
ed
evac p
rovid
er
ne
ed
fro
m th
e P
SA
P?
All
the
se q
uestio
ns a
nd
mo
re w
ill b
e
ad
dre
ssed
to
pre
pa
re th
e 1
st F
irst
Respo
nd
er
for
me
de
va
c o
pe
ratio
ns.
3:3
0 P
M -
4:3
0 P
M
Tech
nic
al
Cap
e L
oo
ko
ut
Ge
ttin
g th
e B
est
Retu
rn O
n Y
ou
r G
IS
Inve
stm
en
t
Kim
Pa
xto
n -
In
tra
do I
nc.
Th
is s
essio
n w
ill d
iscuss th
e n
ee
d f
or
a c
om
pre
he
nsiv
e s
olu
tio
n f
or
ma
na
gin
g
GIS
syste
ms in
the
ne
xt
ge
ne
ratio
n 9
-1-1
PS
AP
. B
e p
repa
red
to
div
e in
to t
he
w
orl
d o
f g
eosp
atial d
ata
co
nsolid
atio
n, q
ualit
y c
on
tro
l, a
nd
data
dis
trib
utio
n f
or
Next
Ge
n 9
-1-1
. N
ext
Ge
ne
ratio
n 9
-1-1
ce
nte
rs a
re m
ovin
g fo
rwa
rd w
ith
ne
w
arc
hite
ctu
res f
or
call
de
live
ry u
tiliz
ing
IP
ne
two
rks to
le
ve
rag
e a
dva
nce
d t
ech
-n
olo
gy fo
r p
olic
y-b
ased
ca
ll ro
utin
g,
que
uin
g a
nd
deliv
ery
. S
MS
, te
lem
atics,
pic
ture
s,
Vo
IP, a
s w
ell
as t
rad
itio
nal vo
ice
, a
re a
ll pa
rt o
f th
e c
urr
ent
en
vir
on
-m
en
t e
xp
ecte
d b
y th
ose
nee
din
g h
elp
.
3:3
0 P
M -
4:3
0 P
M
Inte
rop
era
bilit
y
Cap
e F
ear
Gro
un
din
g f
or
Com
me
rcia
l an
d
Pu
blic
Sa
fety
Ra
dio
S
yste
ms
Dr.
Jo
e P
als
a -
D
JP
La
bo
rato
rie
s
Cou
rse
will
re
vie
w I
nfo
rma
tion
an
d e
xa
mp
les o
f lig
htn
ing p
rote
ctio
n f
or
tow
ers
a
nd
bu
ildin
gs w
ith
add
itio
nal in
form
atio
n f
or
resid
en
tia
l lig
htn
ing
pro
tectio
n.
8:0
0 P
M -
11:3
0 P
M
Cap
e H
att
era
s
En
tert
ain
men
t N
igh
t -
mix
of
mu
sic
by:
DJ o
n t
he S
ide E
nte
rtain
me
nt,
plu
s
Wii a
nd
Co
rnh
ole
To
urn
am
en
ts P
ag
e 1
4
En
tert
ain
men
t N
igh
t is
Sp
on
so
red
by:
Lig
ht
Re
fre
sh
me
nts
will
be P
rov
ided
FR
IDA
Y,
MA
Y 1
7,
20
13
8:3
0 A
M -
9:0
0 A
M
Cap
e H
att
era
s
Bre
ak
fas
t -
Ora
ng
e a
nd
ap
ple
ju
ice
, b
ake
d p
as
trie
s a
nd
bre
ad
s,
c
off
ee
, fr
uit
, b
err
ies
, s
cra
mb
led
e
gg
s,
bre
ak
fas
t p
ota
toe
s,
s
mo
ke
d b
ac
on
an
d p
ork
sa
us
ag
e
lin
ks
Sp
on
so
red
by:
9:0
0 A
M -
10:0
0 A
M
Cap
e H
att
era
s
Sp
ec
ial
Gu
es
t S
pe
ake
r -
Barb
ara
A.
Ja
eg
er,
EN
P -
Pre
sid
en
t N
EN
A
10:0
0 A
M -
11:0
0 A
M
Cap
e H
att
era
s
Vir
gin
ia C
ha
pte
r o
f N
EN
A A
nn
ual
Bu
sin
es
s M
ee
tin
g
11:0
0 A
M -
12:0
0 P
M
Cap
e H
att
era
s
Vir
gin
ia C
ha
pte
r o
f A
PC
O A
nn
ual
Bu
sin
ess
Mee
tin
g
12:0
0 P
M
Cap
e H
att
era
s
Co
nfe
ren
ce
En
ds w
ith
th
e R
aff
le D
raw
ing
fo
r th
e 3
2” T
ele
vis
ion
Fo
llo
w u
s o
n F
ac
eb
oo
k®
at:
w
ww
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bo
ok.c
om
/va
.ch
ap
ter.
of.
ne
na
A F
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han
ks t
o o
ur
PL
AT
INU
M a
nd
GO
LD
SP
ON
SO
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Sta
rt P
lan
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or
the
20
13
Vir
gin
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Sa
fety
Co
mm
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ica
tio
ns
Co
nfe
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os
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5th
An
nu
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Sta
tew
ide
AP
CO
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tero
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eg
in S
un
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, O
cto
ber
27th
)
Fo
r M
ore
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ww
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gin
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PC
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ww
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irg
inia
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NA
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Pa
ge
16
