Focu

s on

Chi

na

Surviving Knowing your Dos and Don’tsThere is nothing you cannot really do in China and in contact with Chinese, but there are definitely things that can give you extra credit. Our international resources will provide an amusing and precise survivor’s guide that can ensure immediate survival in China.

Succeeding: Knowing culture in depth• International management - groups and due diligence• Cross cultural teams• Intensive cultural training• Sales, negotiation and • communication• Conflict resolution• News clips, country reports • and comments from China

Xiaozhu Fu (Irene) - Human House • BA in Economics, Peking University.• MSc in Economics, University College London.• Grown up in Beijing, experience from China, US, UK and Denmark.• Worked in the United Nations on projectfinancingforpilot projects in China and for Vestas.• Global graduate programme and business performance analyst.

Email: xfu@humanhouse.com Tel: +45 7010 9080 Mob: +45 5071 9397

Human House A/S Tel. + 45 70 10 90 80 • www.humanhouse.com

xfu@humanhouse.com

Our Chinese Team Leader

Human House’ international team - we know about culture

Activities available with a special focus on ChinaPreparing Prepared to invest in China? Get the headlines and under-stand the meaning behind the news from China. Provided by our native Chinese expert. Success & failure stories of joint ventures and foreign owned companies in China.

Critical issues & business oppor-tunities in China today. Policies in favour of foreign investment & hidden rules behind the policies.Cooperating:Specially for your Chinese colleagues:

International management groups and cross-cultural teams with focus on China

To ensure efficient cooperation in Chinese/European teams and management groups.

Building teams and helping management groups to work together across individuals, nations and cultures. Many mergers, acquisitions and projects are only truly successful when ’Due Diligence’ team members have cooperated and understood one another, and when the newly constructed management group delivers efficient and trustworthy cooperation.

Process facilitation in international cooperation and professional troubleshooting is therefore a profitable exercise. Cultural Training with focus on China – a MUST when cooperating with Chinese

Focus on intercultural challenges in the job and give participants some useful techniques and tools that can help them be more efficient – and avoid misun-derstandings. Intercultural challenges concerning subjects, habits, behaviours and pitfalls materialise when you cooper-ate with or work in an environment which differs from your own native country and where people have other backgrounds than yours. Sales, negotiation, management and communication with focus on China When sales training, communication training, man-agement or negotiation skills – or a combination of them all – are to work in a Chinese setting, it is important to take specific differences and subtle parameters into account.Human House is a recognised expert in sales, ne-gotiation, communication, management, stress handling and delegation. With this course we add necessary international and cultural dimensions to traditional techniques.

Conflict resolution between races, cultures, religions and people

To strengthen the manager’s ability to prevent and solve conflicts where culture, psychology and chem-istry are in play in the Far East and China.

1. Perception of conflicts in different cultures 2. Tips and tricks on how to avoid conflicts 3. Tips and tricks on conflict resolution

Conflict resolution represents a real challenge for many managers. And conflict resolution in organisa-tions with different nationalities, races, cultures and religions increases this challenge even further. For example if a reprimand risks causing irreversible loss of prestige.

Export of global staff policies and employee development systems

Global companies do not just export products and services but also policies and norms. In most cases it is desirable with some degree of uniformity between national and international departments even though local customs vary a great deal. There are many chal-lenges when annual employee talks, management training, stress policies or staff handbooks are to be implemented worldwide.

Executive Coaching for expats

An international project or task represents a challenge for managers, specialists and their families. There will always be something more to learn even if you have tried it before. Executive Coaching is based on personal sparring and helps to prepare the expat for management and professional, personal and cultural aspects.

‘Meet the Danes’ – cooperation with Danes for foreigners *) Can be adjusted to Scandinavians and other Europeans

As a foreigner cooperating with Denmark it can be dif-ficult to understand Danish values and norms. Seen from the outside you meet irony, sarcasm, lack of re-spect for organisations, titles and culture.

For foreign owners, who have to make an acquisition successful, or for employees and colleagues, who for example are under Danish management in an out-sourced production, it is a culture with very few visible rules and many invisible rules.

Written report on a specific country or sales region

Many companies acquire a brief report on business and cooperation conditions of a country or region they are planning to establish contacts with.

The report is neither a tourist guide nor a descrip-tion of country facts, which can be obtained from the country’s embassy or from the Foreign Ministry. On the contrary it is a targeted description covering basic characteristics of professional business and the coop-erative environment in the region in question.

On request, the report can contain details of typical trades and industries, education levels and more.

Cultural exercises with focus on China

Human House has access to a number of games, tests and methods, which in an amusing and educational way can be applied to illustrate international chal-lenges and cultural differences. Including the world fa-mous Culture in the Workplace Questionnaire™. The basic idea is that you have to experience the clashing norms yourself to understand how others may feel.

Working with ChinaMoving into China

Human House A/S Tel. + 45 70 10 90 80 • www.humanhouse.com