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Flow World Brochure learn all about flow services
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Flow WorldFlow World
Welcome to Jamaica's easiest and most affordable way to stay connected and entertained.
Thank you for choosing Flow as your one-stop Triple Play service provider. Whether you have chosen one, two or all three of our services; Digital Cable TV, Digital Landline Services, or Ultra High Speed Broadband Internet, you've made the right choice. In fact, these services will bring you immediate benefits, not to mention substantial savings.
Our Digital Cable TV Service includes a choice of over 280 All-Digital Cable TV channels, Parental Controls and Interactive on-screen Programming Guide.
Our Digital Landline Service provides you with the most popular calling features including: Voice Mail, Caller ID, Call Waiting, Three Way Calling, Call Forwarding, and more. All these features are included at no additional cost.
Our Broadband Network guarantees you'll enjoy these exciting new services from Flow. This kit contains all the details you need to get the most out of your service. If you require additional information or have any questions about your new Flow service, our friendly, helpful Customer Care Representatives will be happy to assist you.
Sincerely,
The Flow Team
CUSTOMER INFORMATION
Account# (s):
Telephone#(s):
Voicemail Password:
E-mail Username:
E-mail Password:
Flow Customer Care Support - Simply Diall-888-303-3000 or visit www.flowjamaica.com
WATCH - Digital Cable Television• Features and Packages
• Cable Your Way
TALK - Digital Landline Service• Features and Packages
CLICK - Ultra High Speed Broadband Internet• Features and Packages
Channel Guides• Digital Cable TV Channel Guide by Package
• Cable Your Way Channel Guide
• Channel Guide by Alphabet
Contact Us• Bill Payment Methods
• Flow Retail Locations
• General Information
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Flow's Digital Cable TV service provides you with consistently superior digital picture quality and more channel options for your viewing pleasure.
Digital Cable Television
FeaturesChoice of over 280 channels.•
First Basic (Cable) Set-Top Box included in monthly package fee
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Parental controls allow you to monitor what your children watch on an individual channel basis.
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Choice of individual channels or groups of 10 channels - Cable Your Way!
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Interactive on-screen Programme Guide lets you quickly and easily see what is showing and instantly select the programme you want to watch.
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• Free Music & Radio channels included in packages.
Stereo quality sound (where supported by the broadcaster).
•
Getting connected to Flow’s Digital Cable TV service is easy. You will only need a TV set.
What will I need?
Flow Bill View allows you to check your Flow bill on your TV for FREE and it’s as easy as 1, 2, 3! - Select channel #800 on your Set Top Box.
•
• Caller I.D. on TV let’s you see who’s calling right from your TV screen! View received calls and turn Caller ID on TV off or on easily with your Flow remote. Enjoy Caller I.D. on TV exclusively with Flow.
*Available only with Flow Watch & Talk service
• Flow OnDemand lets you control your entertainment by deciding what you want to watch and when you want to watch it. Select channel # 1000 for the latest Kids Shows, Movies, TV Shows and Music.
*Flow OnDemand and Flow Bill View are only available in Triple Play areas (i.e. areas where Flow’s Residential Voice and Internet service is also offered)
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RESIDENTIAL DIGITAL CABLE (SD) PACKAGES
Installation cost: Standard $1,995 - Non Standard $2,995. Prices do not include GCT.
MONTHLY
Watch Starter
Watch Basic
Watch Basic+
Watch Premium
Watch Ultimate
45
125
150
175
250
$850
$1,850
$2,500
$3,700
$5,300
Standard Definition (SD) Package
MINIMUM # OF CHANNELS
OPTIONAL PREMIUM PACKAGES (SD)
Watch Movies
Watch Sports
Watch Late Night
Watch Late Night+
Watch Late Bundle
Watch Spanish Pack
The Maxpak
Cinemax
HBO Basic
HBO Premium
Dancehall
Watch Music
PACKAGE NAME (SD) MONTHLY
$800
$750
$1,050
$1,050
$1,450
$550
$750
$450
$650
$850
$350
$325
OPTIONAL PREMIUM PACKAGES (HD)
Optional FeaturesOur Residential Cable TV service also offers you the following options:
• Additional Basic Set-Top (Cable) Box (available for purchase) • High Definition Personal Video Recorder (HD PVR) Premium Set-Top (Cable) Box (available for purchase)• Additional Cable Outlets• Additional Remote Control
Watch Late Bundle includes Watch Late Night and Watch Late Night+Watch Spanish Pack includes 2 TVE channels + TV Chile Optional packages are not sold by themselves. Customers opting for these packages must also purchase either Watch Starter, Watch Basic, Watch Basic+, Watch Premium, Watch Ultimate, Watch Starter HD, Watch Basic HD, Watch Basic+HD, Watch Premium HD or Watch Ultimate HD.
HBO Basic+HD
HBO Premium+HD
Watch Movies HD
Watch Sports HD
PACKAGE NAME (HD) MONTHLY $750
$950
$1,055
$1,125
MONTHLYACCESS FEE
MINIMUM # OF CHANNELS
High Definition (HD) Package
Watch Starter HD
Watch Basic HD
Watch Basic+ HD
Watch Premium HD
Watch Ultimate HD
53
138
166
191
270
$1,155
$2,245
$2,950
$4,050
$5,625
RESIDENTIAL DIGITAL CABLE (HD) ACCESS
See Digital Cable TV Channel Guide on page 11
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*$900for as little as
+G.C.T.+Any 10 channels
with Flow's Cable Your Way!
you choose what you watchand pay for.
+Select any 10 channels from theCable Your Way guide to create your line up
for only $900 + GCT per month.
* Any group of 10 channels that includes at least one (1) HD channel will be charged at the rate of $1,050 +
G.C.T./month.
Simply pick a Flow package (Watch Starter, Watch Basic, Watch Basic +, Watch Premium, Watch Ultimate, Watch Starter HD, Watch Basic HD, Watch Basic + HD, Watch Premium HD & Watch Ultimate HD).
Select the additional channels you want in groups of *10 for only $900 per month (also available individually for $285).
PRICES DO NOT INCLUDE GCT AND ARE SUBJECT TO CHANGE.
Channel line ups offered within each category are subject to change without notice.
Prices effective June 1, 2011.
* Any group of 10 channels that includes at least one (1) HD channel will attract a charge of $1,050 + G.C.T./month. Individual HD channels cost $295 + G.C.T./month
SIGN UP
CABLE YOUR WAY (SD)
Cable Your Way
Cable Your Way A La Carte
Foreign A La Carte
PACKAGE NAME (SD) MONTHLY
$900
$285
$285
per channel
per group of10 channels
per channel
Cable Your Way HD
Cable Your Way A La Carte HD
PACKAGE NAME (HD) MONTHLY
$1,050
$295 per channel
per group of10 channels
CABLE YOUR WAY (HD)
See Digital Cable TV Channel Guide on page 15
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Features
FREE on-net calling (Flow to Flow). You won’t have to pay to call anyone on the Flow network.
•
Lowest rate to LIME landline starting at 95¢ per minute.
•
Only $6.50 to Claro & Digicel (off peak) •
All of the popular calling features i.e. Voicemail, Call Waiting, Call Forwarding, etc. included in monthly rental.
•
Affordable, pre-packaged bundles; Unlimited plan for calls to US, Canada (fixed & mobile) and UK (fixed lines only); Competitive rates to call other international destinations.
•
Flow Connect - International Numbers Service that offers Flow-Go, Flow-Go 180 and Flow Unlimited landline customers the option of having their own US, Canada or UK number in Jamaica.
•
Flow Control - Prepaid Landline - Customers can “pay as you go” with our no deposit, no contract pre-paid landline service.
•
Flow's Digital Landline service offers you unparalleled value, feature-rich telephone service with high quality voice connections at very competitive rates.
Digital Landline Service
Getting connected to Flow’s Landline service is easy. You will only need an ordinary telephone set or a cordless phone.
What will I need?
In addition to the features outlined above, Flow also offers you the option of listing in our online directory.
Installation cost: Standard $1,995 - Non Standard $2,995. Only one installation fee will apply if both Talk and Click services are requested at the same time. Prices do not include GCT.
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PACKAGE NAME
MONTHLY ACCESSCHARGE
FEATURES INCLUDE
* Allows you to determine where incoming calls are forwarded if your phone is busy/not answered. ** Feature not available with Flow Control** One time activation cost $495 Prices do not include G.C.T.
RESIDENTIAL LANDLINE PACKAGES/FEATURES
Unlimited minutes of talk time per month to USA and Canada (mobile and fixed lines) and UK (fixed lines only). Requires Flow-Go line.
Flow J$1000 Unlimited + line rental
Includes one Flow-Go line along with all of the features of a Flow-Go line plus 180 minutes per month of talk time to USA and Canada (mobile and fixed lines) and UK (fixed lines only)
Flow-Go J$950180
Flow-Go J$650 Free On-Net (Flow phone to Flow phone)Caller IDCall WaitingCall Forward UnconditionalCall Forward Busy*Call Forward No Answer*Call BarringThree Way CallingAutomatic Busy RedialCalling Number Delivery Blocking (*67)Voicemail
Flow J$0.00Control
Prepaid Landline service that does not involve any monthly billing. Includes all features of a Flow-Go line except Call Forwarding. Requires postpaid Click service.
Flow J$750Connect**
Virtual number service that offers Flow-Go, Flow-Go 180 and Flow- Unlimited landline customers the option of having their own US, Canada or UK number. When the Flow Connect virtual number is dialed from overseas it will ring on the customer’s telephone line in Jamaica.
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Blazing Speed Internet AccessEnter the world of lightning fast Internet access where you can browse the web, check e-mails and download files in a flash. Flow’s Broadband Internet service offers you fast and reliable connections. Now browsing the internet is just a click away.
FeaturesOur network offers true broadband Internet access with download speeds up to 100 Mbps.
•
The world-class design of our network ensures that you will consistently enjoy higher connection speeds.
•
Our Internet service is always on. You will never need to dial-up to make a connection. This means you will save time and money on dial-up charges.
•
What will I need?Getting connected to Flow’s Internet service is easy. You will only need a computer with an Ethernet Network Card, Wireless access with Modem and Wireless Router.
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Speed DownloadUpload
Monthly AccessCharge
Hours Allocated
Additional Equipment
E-mail AccountsWebSpace
ROCK RAVE TURBO ULTRA up to 12 Mbps
1,024 Kbps
J$2,500
Unlimited
N/A
5 emails20 MB
PACKAGE NAME
up to 20 Mbps1,544 Kbps
J$3,400
Unlimited
N/A
8 emails50 MB
up to 50 Mbps2,048 Kbps
J$8,995
Unlimited
10 emails200 MB
up to 100 Mbps5,120 Kbps
J$10,995
Unlimited
15 emails500 MB
Includes WirelessRouter as standard
with package
Includes WirelessRouter as standard
with package
Optional Features
4 Port Wireless Modem - upgrade fee J$4,500.00
Installation cost: Standard $1,995 - Non Standard $2,995. Only one installation fee will apply if both Talk and Click services are requested at the same time. Prices do not include G.C.T. Actual speeds may vary and are not guaranteed.
RESIDENTIAL BROADBAND INTERNET PACKAGES
SPECIAL BUNDLED PACKAGESPACKAGE (SD)
Flow Advance
Flow Extend
Flow Extend 180
Flow Extend Unlimited
Flow Extend Rock
Flow Super
Flow Absolute
WATCH TALK CLICK MONTHLY* ---
Watch Basic+
Watch Basic+
Watch Basic+
Watch Basic+
Watch Premium
Watch Ultimate
Flow-Go
Flow-Go
Flow-Go 180
Flow Unlimited
Flow Go
Flow Unlimited
Flow Unlimited
Flow Rock
---
---
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Flow Rock
Flow Rock
Flow Rave
$2,550
$2,600
$2,850
$3,425
$4,775
$6,100
$7,900
*Prices do not include G.C.T. or installation cost.
PACKAGE (HD)
Flow Extend HD
Flow Extend 180 HD
Flow Extend Unlimited HD
Flow Super HD
Flow Absolute HD
WATCH TALK CLICK MONTHLY*
Watch Basic+HD
Watch Basic+HD
Watch Basic+HD
Watch Premium HD
Watch Ultimate HD
Flow-Go
Flow-Go 180
Flow Unlimited
Flow Unlimited
Flow Unlimited
---
---
---
Flow Rock
Flow Rave
$3,050
$3,300
$3,875
$6,550
$8,425
Bundle Installation cost: Standard $3,490 - Non Standard $4,490.
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Digital Cable TVChannel Guide - by Package
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CHANNEL GUIDE BY PACKAGE
WATCH BASIC+ $2,500 + GCTThis Pac kage inc ludes ALL c hannels in Watc h Starter, Watc h Bas ic and DMX Channels 940-989.
WATCH STARTER HD $1,155 + GCTThis Pac kage inc ludes ALL c hannels in the Watc h Starter pac kage
WATCH BASIC HD $2,245 + GCTThis Pac kage inc ludes ALL c hannels in Watc h Starter and Watc h Bas ic pac kages.
WATCH BASIC $1,850 + GCTThis Pac kage inc ludes ALL c hannels in the Watc h Starter pac kage
WATCH STARTER $850 + GCT
100 FlowTV102 NBC (WTVJ) Miami 104 Fox (WSVN) Miami106 CBS (WFOR) Miami108 ABC (WPLG) Miami110 TVJ112 CVM113 PBCJ114 JNN115 Cable News & Sports (CNS)116 CTV118 CVM Plus120 CBC (Toronto)122 PBS (WPBT2) Miami123 WSEE (Philadelphia)124 WTBS (Atlanta)126 KTLA (Los Angeles)128 WPIX (New York)130 WWOR (New York)132 WGN (Chicago)150 CNN Headline News152 CNN154 BBC World (London)188 NCU TV190 Flow Properties250 USA Network277 Classic Arts Showcase310 Nickelodeon312 Cartoon Network330 Flow TV Cornwall 332 Flow TV Middlesex334 Flow TV Surrey390 HYPE! TV
391 Negril TV392 RE TV393 MDTV650 Trinity Broadcasting Network652 New Inspirational Network654 EWTN (Catholic Channel)655 Hope TV656 3ABN (Seventh Day)658 Gospel Music670 Love TV671 Mercy & Truth Ministries672 Power of Faith Ministries724 TVJ Sports Network900 FAME FM901 LOVE FM902 HITZ92 FM903 RJR 94FM 904 IRIE FM905 KLAS SPORTS RADIO906 POWER 106 FM907 HOT 102 FM 908 ZIP FM909 NEWS TALK 93 FM910 KOOL 97 FM911 MegaJamz 98 FM912 CRN1913 CRN2914 CRN3915 CRN4916 Nationwide Radio917 BBC Radio919 NCU FM
1102 NBC (WTVJ) Miami HD1104 Fox (WSVN) Miami HD1106 CBS (WFOR) Miami HD1108 ABC (WPLG) Miami HD
1122 PBS HD1152 CNN HD1310 Nickelodeon HD1650 Trinity Broadcasting Network HD
134 City TV136 NTV (St John's, NFLD)137 One Caribbean Weather138 Flow Weather Channel151 C-SPAN153 CNN International158 MSNBC
186 CaribVision200 Lifetime264 TNT265 TNT USA266 The Learning Channel268 Discovery Channel270 National Geographic
274 E! Entertainment278 Arts & Entertainment314 Boomerang316 HUB318 Sprout320 Treehouse322 YTV370 MTV382 BET400 DW (German)434 Oxygen436 SyFy440 Liv500 STARZ! (East)
502 STARZ! (West)504 STARZ! Encore Action506 STARZ! In Black508 STARZ! Edge510 STARZ! Cinema (East)512 STARZ! Kids & Family514 Lifetime Movie Network562 American Movie Classics (AMC)651 Smile of A Child661 JCTV704 ESPN International728 Speed750 NFL Network
1108 ABC (WPLG) Miami HD1106 CBS (WFOR) Miami HD1152 CNN HD1104 Fox (WSVN) Miami HD1200 Lifetime HD1514 Lifetime Movie Network HD1370 MTV HD
1270 National Geographic HD1102 NBC (WTVJ) Miami HD1310 Nickelodeon HD1122 PBS HD1728 Speed HD1650 Trinity Broadcasting Network HD
170 ABC (KOMO) Seattle 172 Fox (KCPQ TV) Seattle174 CBS (KIRO TV7) Seattle176 NBC (KING 5) Seattle178 Bloomberg180 CNBC202 Lifetime Real Women204 SOAPnet248 Warner TV254 ABC Family256 BBC America258 History Channel260 Discovery Fit & Health262 Home & Garden Network272 Tru TV (Court TV)276 Game Show Network300 Disney XD304 Nick Jr.306 Disney Channel308 Nicktoons376 CMT383 Centric (BET Jazz)384 VH1 Soul
386 MTV Jams388 MTV Hits412 Spike413 The Africa Channel414 Comedy Central417 CCTV4 (Chinese)422 Travel Channel424 The Cooking Channel425 Wealth TV426 DIY432 FoodTV450 Lebanese Broadcasting Corporation515 Encore Drama546 The Movie Channel (East) 547 The Movie Channel (West)575 Encore (East)659 BET Gospel660 Daystar Television662 Halogen664 Church Channel668 Word Network714 Teen Nick736 TSN (The Sports Network)738 Fuel
WATCH MOVIES HD $1,055 + GCTThis Pac kage inc ludes ALL c hannels in Watc h Movies.
HBO BASIC $650 + GCT
HBO BASIC+HD $750 + GCT
CINEMAX $450 + GCT
HBO PREMIUM $850 + GCT
HBO PREMIUM+HD $950 + GCT
WATCH SPORTS $750 + GCT
WATCH SPORTS HD $1,125 + GCTThis Package inclu des ALL channels in Watch Sports.
WATCH BASIC+ HD $2,950 + GCTThis Package inclu des ALL channels in Watch Starter, Basic and Basic+ packages.
WATCH PREMIUM HD $4,050 + GCTThis Pac kage inc ludes ALL c hannels in Watc h Starter, Watc h Bas ic , Watc h Bas ic + and Watc h Premium pac kages.
1108 ABC (WPLG) Miami HD1106 CBS (WFOR) Miami HD1152 CNN HD1432 Food HD1104 Fox (WSVN) Miami HD1262 HGTV HD1200 Lifetime HD1514 Lifetime Movie Network HD
1370 MTV HD1270 National Geographic HD1102 NBC (WTVJ) Miami HD1310 Nickelodeon HD1122 PBS HD1728 Speed HD1650 Trinity Broadcasting Network HD1425 Wealth TV HD
156 Fox News Network252 TV Land280 Animal Planet301 BabyFirst372 VH1374 MTV2389 Sound Track Channel402 TV5 (French)404 Zee TV (Indian)406 Univision (Spanish)408 CCTV9 (Chinese)409 Eurochannel418 G4420 Oprah Winfrey Network (OWN)
428 Discovery Science430 Discovery Turbo438 Discovery Civilization442 Maverick444 E! Style446 The Biography Channel564 Fox Movie Channel566 FLIX568 Independent Film Channel570 Sundance572 Bravo574 FX576 TCM578 Hallmark Channel
1108 ABC (WPLG) Miami HD1106 CBS (WFOR) Miami HD1152 CNN HD1432 Food HD1104 Fox (WSVN) Miami HD1262 HGTV HD1200 Lifetime HD1514 Lifetime Movie Network HD
1370 MTV HD1270 National Geographic HD1102 NBC (WTVJ) Miami HD1310 Nickelodeon HD1122 PBS HD1728 Speed HD1650 Trinity Broadcasting Network HD1425 Wealth TV HD
514 Lifetime Movie Network515 Encore Drama 516 Encore Love 517 Encore WAM 534 Showtime (East) 536 Showtime (West) 538 TMC Xtra 540 Showtime Extreme 542 Showtime Showcase 544 Showtime TOO 546 The Movie Channel (East)
547 The Movie Channel (West)562 American Movie Classics564 Fox Movie Channel 566 FLIX 568 Independent Film Channel570 Sundance 574 FX575 Encore (East)576 TCM577 Encore Mystery 579 Encore Westerns
1514 Lifetime Movie Network HD
548 Cinemax (East)550 Cinemax (West)
551 Max Prime (East)552 Max Prime (West)
518 HBO 519 HBO (East)
524 HBO Plus (East)530 HBO Family (East)
360 HBO HD518 HBO 519 HBO (East)
524 HBO Plus (East)530 HBO Family (East)
518 HBO519 HBO (East)520 HBO (West)524 HBO Plus (East)526 HBO Plus (West)530 HBO Family (East)
532 HBO Family (West)548 Cinemax (East)550 Cinemax (West)551 Max Prime (East)552 Max Prime (West)
518 HBO 519 HBO (East)520 HBO (West)524 HBO Plus (East)526 HBO Plus (West)530 HBO Family (East)
532 HBO Family (West)548 Cinemax (East)550 Cinemax (West)551 Max Prime (East)552 Max Prime (West)1518 HBO HD
704 ESPN International706 ESPN2710 Fox Soccer 715 Black Belt TV 716 Golf Channel717 Tennis Channel 718 Madison Square Garden719 Big Ten Sports720 NBA TV
722 New England Sports Network724 TVJ Sports Network725 World Fishing Network (WFN) 726 Versus (OLN)728 Speed 734 College Sports TV736 TSN 750 NFL Network
1710 Fox Soccer HD1728 Speed HD
1725 World Fishing HD
WATCH PREMIUM $3,700 + GCTThis Pac kage inc ludes ALL c hannels in Watc h Starter, Watc h Bas ic and Watc h Bas ic + pac kages.
WATCH MOVIES $800 + GCT
WATCH MOVIES HD $1,055 + GCTThis Package inclu des ALL channels in Watch Starter, Watch Basic and Watch Basic+ packages.
FOREIGN A LA CARTE $285 + GCT**These channels are also inclu ded in Watch P remiu m & Watch Ultimate. Per Channel
WATCH SPANISH PACK $550 + GCT*This package is not included in Watch Ultimate.
WATCH LATE NIGHT $1,050 + GCT*This package is not included in Watch Ultimate.
WATCH LATE NIGHT + $1,050 + GCT*This package is not included in Watch Ultimate.
WATCH LATE BUNDLE $1,450 + GCT*This package is not included in Watch Ultimate
DANCEHALL $350 + GCT*This package is not included in Watch Ultimate
A Digital Control Fee of $225/month is charged for each additional, customer owned Set Top
Box. Flow rented Set-Top Boxes attract a fee of $275/month.
Please see the Cable Your Way channel guide for
available CYW channel selections.
PRICES DO NOT INCLUDE GCT.
WATCH ULTIMATE HD $5,625 + GCTThis Package includes ALL channels in the previous packages.
THE MAXPAK $750 + GCT*This package is not included in Watch Ultimate.
All HD channels require a H igh Definition (HD) TV and a HD Set-Top Box
372 VH1374 MTV2940 Symphonic941 Lite Classical942 Gospel943 Smooth Jazz944 Jazz Vocal Blends945 Big Band & Swing946 Classic Rock947 Golden Oldies948 Adult Contemporary949 Holidays and Happenings950 Modern Country951 Traditional Country952 Gospel953 Salsa954 Urban Adult Contemporary955 Flashback New Wave956 Dance957 Reggae958 Rock 'n' Roll Oldies959 Love Songs960 Great Singers961 Beautiful Instrumentals962 New Age963 Hottest Hits
964 Album Rock965 Groove Lounge966 Alternative967 Soft Hits968 Rap969 Traditional Blues970 Tango971 Caribbean Music972 Urban Beat973 90's Hits974 Contemporary Christian975 70's Oldies976 80's Oldies977 Piano978 Children's979 Opera980 Club 12981 Hot Hollywood Hits982 Euro Hits983 Coffeehouse Rock984 Classic R&B985 Power Hits986 Trends987 Hot Jamz988 Retro Disco989 World Beat
1108 ABC (WPLG) Miami HD1106 CBS (WFOR) Miami HD1152 CNN HD1378 Concert Channel HD1432 FoodTV HD1104 Fox (WSVN) Miami HD1710 Fox Soccer HD1518 HBO HD1262 HGTV HD1200 Lifetime HD
1514 Lifetime Movie Network HD1370 MTV HD1270 National Geographic HD1102 NBC (WTVJ) Miami HD1310 Nickelodeon HD1122 PBS HD1730 RUSH HD1728 Speed HD1650 Trinity Broadcasting Network HD1425 Wealth TV HD
711 Fox Soccer Plus 712 Sports Max
445 TV Chile (Spanish)447 TVE International (Spanish)
448 TVE News (Spanish)
400 DW (German)**401 BVN (Dutch)402 TV5 (French)**403 RAI (Italian)404 Zee TV (Indian)**405 ZeeCinema (Indian)406 Univision (Spanish)**407 CARACOL (Spanish)408 CCTV9 (Chinese)**410 Sony Entertainment TV Asia
411 ART (Arabic)415 ATV (Cantonese)416 PTV (Mandarin)417 CCTV4 (Chinese)**419 RTPi (Portuguese)445 TV Chile (Spanish)447 TVE International (Spanish)448 TVE News (Spanish)450 Lebanese Broadcasting Corporation (LBC)**
580 Playboy TV582 Fresh
596 Spice:Xcess
586 Skin TV588 TeN
590 Extasy594 Club Jenna
580 Playboy TV582 Fresh586 Skin TV588 TeN
590 Extasy594 Club Jenna596 Spice:Xcess
584 Dancehall Channel
WATCH ULTIMATE $5,300 + GCTThis Package includes AL L channels in Watch Starter, Watch Basic, Watch Basic+ and Watch Premium packages.
WATCH MUSIC $325 + GCT
Cable Your WayChannel Guide
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* Any group of 10 channels that includes at least one (1) HD channel will attract a charge of $1,050 + G.C.T./month. Individual HD channels cost $295 + G.C.T./month.
NETWORKS
MOVIES
SPORTS
HD CHANNELS
FOREIGN LANGUAGE
*10 for $900+G.C.T. or 1 for $285+G.C.T.
170 ABC (KOMO) Seattle
254 ABC Family
280 Animal Planet
278 Arts & Entertainment
301 Baby First
256 BBC America
382 BET
659 BET Gospel
178 Bloomberg
314 Boomerang
572 Bravo
186 Caribvision
174 CBS (KIRO TV7) Seattle
383 Centric (BET Jazz)
664 Church Channel
134 City TV
376 CMT
180 CNBC
153 CNN International
414 Comedy Central
151 C-SPAN
660 Daystar Television
268 Discovery Channel
438 Discovery Civilization
260 Discovery Fit & Health
428 Discovery Science
430 Discovery Turbo
306 Disney Channel
300 Disney XD
426 DIY
274 E! Entertainment
444 E! Style
409 Eurochannel
138 Flow Weather Channel
432 FoodTV
172 Fox (KCPQ TV) Seattle
156 Fox News Network
418 G4
276 Game Show Network
578 Hallmark Channel
662 Halogen
258 History Channel
262 Home & Garden Network
316 HUB (Discovery Kids)
661 JCTV
200 Lifetime
202 Lifetime Real Women
440 Liv
442 Maverick
158 MSNBC
370 MTV
388 MTV Hits
386 MTV Jams
374 MTV2
270 National Geographic
176 NBC (KING 5) Seattle
308 Nicktoons
304 Nick Jr.
136 NTV (St John's, NFLD)
137 One Caribbean Weather
420 Oprah Winfrey Network (OWN)
434 Oxygen
436 SyFy
651 Smile of A Child
204 SOAPnet
389 Sound Track Channel
412 Spike
318 Sprout
714 Teen Nick
413 The Africa Channel
446 The Biography Channel
424 The Cooking Channel
266 The Learning Channel
264 TNT
422 Travel Channel
320 Treehouse
272 Tru TV (Court TV)
252 TV Land
372 VH1
384 VH1 Soul
425 Wealth TV
668 Word Network
322 YTV
562 American Movie Classics (AMC)575 Encore (East)515 Encore Drama516 Encore Love577 Encore Mystery517 Encore WAM579 Encore Westerns566 FLIX564 Fox Movie Channel574 FX518 HBO 530 HBO Family (East)568 Independent Film Channel514 Lifetime Movie Network534 SHOWTIME (East)536 SHOWTIME (West)
540 SHOWTIME Extreme542 SHOWTIME Showcase544 SHOWTIME TOO500 STARZ! (East)502 STARZ! (West)510 STARZ! Cinema (East)508 STARZ! Edge504 STARZ! Encore Action506 STARZ! In Black512 STARZ! Kids & Family570 Sundance576 TCM546 The Movie Channel (East)547 The Movie Channel (West)538 TMC Xtra
704 ESPN International706 ESPN2710 Fox Soccer715 Black Belt TV 716 Golf Channel719 Big Ten Sports718 Madison Square Garden720 NBA TV
722 New England Sports Network725 World Fishing Network (WFN) 726 Versus (OLN)728 Speed 734 College Sports TV736 TSN 750 NFL Network
411 ART (Arabic)415 ATV (Cantonese)401 BVN (Dutch)407 CARACOL (Spanish)417 CCTV4 (Chinese)408 CCTV9 (Chinese)400 DW (German) 450 Lebanese Broad. Corp. (LBC)416 PTV (Mandarin)403 RAI (Italian)
419 RTPi (Portuguese)410 Sony Entertainment TV Asia445 TV Chile 402 TV5 (French)447 TVE International (Spanish)448 TVE News (Spanish)406 Univision (Spanish)405 Zee Cinema (Indian)404 Zee TV (Indian)
1378 Concert Channel HD1710 Fox Soccer HD1432 FoodTV HD1262 HGTV HD1270 National Geographic HD
1730 RUSH HD1728 Speed HD1425 Wealth TV HD1725 World Fishing HD
Cable Your Way
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Digital Channels
Channel GuideBy Alphabet
CHANNEL GUIDE BY ALPHABET
656 3ABN
170 ABC (KOMO) Seattle
108 ABC (WPLG) Miami
254 ABC Family
562 American Movie Classics (AMC)
280 Animal Planet
411 ART (Arabic)
278 Arts & Entertainment
415 ATV (Cantonese)
301 BabyFirst
256 BBC America
154 BBC World (London)
382 BET
659 BET Gospel
719 Big Ten Sports
715 Black Belt TV
178 Bloomberg
314 Boomerang
572 Bravo
401 BVN (Dutch)
151 C-SPAN
115 Cable News & Sports
407 CARACOL (Spanish)
312 Cartoon Network
186 CaribVision
120 CBC (Toronto)
174 CBS (KIRO TV7) Seattle
106 CBS (WFOR) Miami
417 CCTV4 (Chinese)
408 CCTV9 (Chinese)
383 Centric (BET Jazz)
664 Church Channel
548 Cinemax (East)
550 Cinemax (West)
134 City TV
277 Classic Arts Showcase
594 Club Jenna
376 CMT
180 CNBC
152 CNN
150 CNN Headline News
153 CNN International
734 College Sports TV
414 Comedy Central
116 CTV
112 CVM
118 CVM Plus
584 Dancehall Channel
660 Daystar Television
268 Discovery Channel
438 Discovery Civilization
260 Discovery Fit & Health
428 Discovery Science
430 Discovery Turbo
306 Disney Channel
300 Disney XD
426 DIY
400 DW (German)
274 E! Entertainment
444 E! Style
575 Encore (East)
515 Encore Drama
516 Encore Love
577 Encore Mystery
517 Encore WAM
579 Encore Westerns
706 ESPN2
704 ESPN International
409 Eurochannel
654 EWTN (Catholic Channel)
590 Extasy
566 FLIX
190 Flow Properties
100 Flow TV
330 FlowTV Cornwall
332 FlowTV Middlesex
334 FlowTV Surrey
138 Flow Weather Channel
432 FoodTV
172 Fox (KCPQ TV) Seattle
104 Fox (WSVN) Miami
564 Fox Movie Channel
156 Fox News Network
710 Fox Soccer
711 Fox Soccer Plus
582 Fresh
738 Fuel
574 FX
418 G4
276 Game Show Network
716 Golf Channel
658 Gospel Music
578 Hallmark Channel
662 Halogen
518 HBO
519 HBO (East)
520 HBO (West)
530 HBO Family (East)
532 HBO Family (West)
524 HBO Plus (East)
526 HBO Plus (West)
258 History Channel
262 Home & Garden Network
655 Hope TV
390 HYPE! TV
316 HUB
568 Independent Film Channel
661 JCTV
114 JNN
126 KTLA (Los Angeles)
450 Lebanese Broadcasting Corporation (LBC)
200 Lifetime
514 Lifetime Movie Network
202 Lifetime Real Women
440 Liv
670 Love TV
718 Madison Square Garden (MSG)
442 Maverick
551 Max Prime (East)
552 Max Prime (West)
393 MDTV
671 Mercy & Truth Ministries
158 MSNBC
370 MTV
374 MTV2
388 MTV Hits
386 MTV Jams
270 National Geographic
720 NBA TV
176 NBC (KING 5) Seattle
102 NBC (WTVJ) Miami
722 New England Sports Network
391 Negril TV
652 New Inspirational Network
750 NFL Network
310 Nickelodeon
308 Nicktoons
304 Nick Jr.
136 NTV (St John's, NFLD)
137 One Caribbean Weather (OCW)
434 Oxygen
420 Oprah Winfrey Network (OWN)
113 PBCJ
122 PBS (WPBT2) Miami
580 Playboy TV
672 Power of Faith Ministries
416 PTV (Mandarin)
403 RAI (Italian)
392 RE TV
419 RTPi (Portuguese)
534 SHOWTIME (East)
536 SHOWTIME (West)
540 SHOWTIME Extreme
542 SHOWTIME Showcase
544 SHOWTIME TOO
586 Skin TV
651 Smile of A Child
204 SOAPnet
410 Sony Entertainment TV Asia
389 Sound Track Channel
728 Speed
596 Spice:Xcess
412 Spike
712 SportsMax
318 Sprout
500 STARZ! (East)
510 STARZ! Cinema (East)
VIDEO CHANNELS - Standard Definition (SD)
VIDEO CHANNELS - High Definition (HD)
All HD channels require a High Definition (HD) TV and a HD Set-Top Box
Radio Channels 900-919 are complimentary to Watch Starter, Watch Basic, Watch Basic+, Watch Premium and Watch Ultimate packages.
DMX Music Channels 940-989 are complimentary to Watch Basic+, Watch Premium, Watch Ultimate, Watch Basic+ HD,
Watch Premium HD and Watch Ultimate HD Packages.
512 STARZ! Kids & Family
508 STARZ! Edge
504 STARZ! Encore Action
506 STARZ! In Black
502 STARZ! (West)
570 Sundance
436 SyFy
576 TCM
714 Teen Nick
588 TeN
717 Tennis Channel
413 The Africa Channel
446 The Biography Channel
424 The Cooking Channel
266 The Learning Channel
546 The Movie Channel (East)
547 The Movie Channel (West)
538 TMC Xtra
264 TNT
265 TNT USA
422 Travel Channel
320 Treehouse
650 Trinity Broadcasting Network
272 Tru TV (Court TV)
736 TSN (The Sports Network)
447 TVE International (Spanish)
448 TVE News (Spanish)
402 TV5 (French)
445 TV Chile (Spanish)
252 TV Land
110 TVJ
724 TVJ Sports Network
406 Univision (Spanish)
250 USA Network
726 Versus (OLN)
372 VH1
384 VH1 Soul
248 Warner TV
425 Wealth TV
132 WGN (Chicago)
668 Word Network
725 World Fishing Network (WFN)
128 WPIX (New York)
123 WSEE (Philadelphia)
124 WTBS (Atlanta)
130 WWOR (New York)
322 YTV
404 Zee TV (Indian)
405 ZeeCinema (Indian)
1108 ABC (WPLG) Miami HD
1106 CBS (WFOR) Miami HD
1152 CNN HD
1378 Concert Channel HD
1432 FoodTV HD
1104 Fox (WSVN) Miami HD
1710 Fox Soccer HD
1518 HBO HD
1262 HGTV HD
1200 Lifetime HD
1514 Lifetime Movie Network HD
1370 MTV HD
1270 National Geographic HD
1102 NBC (WTVJ) Miami HD
1310 Nickelodeon HD
1122 PBS HD
1730 RUSH HD
1728 Speed HD
1650 Trinity Broadcasting Network HD
1425 Wealth TV HD
1725 World Fishing HD
917 BBC Radio
912 CRN1
913 CRN2
914 CRN3
915 CRN4
900 FAME FM
902 HITZ 92 FM
907 HOT 102 FM
904 IRIE FM
905 KLAS SPORTS RADIO
910 KOOL 97 FM
901 LOVE FM
911 MegaJamz 98 FM
916 Nationwide Radio
919 NCU FM
909 NEWS TALK 93 FM
906 POWER 106 FM
903 RJR 94FM
908 ZIP FM
975 70's Oldies
976 80's Oldies
973 90's Hits
948 Adult Contemporary
964 Album Rock
966 Alternative
961 Beautiful Instrumentals
945 Big Band & Swing
971 Caribbean Music
978 Children's
984 Classic R & B
946 Classic Rock
980 Club 12
983 Coffeehouse Rock
974 Contemporary Christian
956 Dance
982 Euro Hits
955 Flashback New Wave
947 Golden Oldies
942 Gospel
952 Gospel
960 Great Singers
965 Groove Lounge
949 Holidays and Happenings
981 Hot Hollywood Hits
963 Hottest Hits
987 Hot Jamz
944 Jazz Vocal Blends
941 Lite Classical
959 Love Songs
950 Modern Country
962 New Age
979 Opera
977 Piano
985 Power Hits
968 Rap
957 Reggae
988 Retro Disco
958 Rock 'n' Roll Oldies
953 Salsa
943 Smooth Jazz
967 Soft Hits
940 Symphonic
970 Tango
969 Traditional Blues
951 Traditional Country
986 Trends
954 Urban Adult Contemporary
972 Urban Beat
989 World Beat
RADIO CHANNELS
MUSIC CHANNELS
Flow Retail Stores (see opposite page)
Flow My Accounthttps://myaccount.flowja.com
NCB E-Link Internet Bankinghttps://www.ncbelink.com
Scotiabank Onlinehttp://www.scotiabank.com.jm
RBC Royal Bank NetBankhttps://jm.rbttnetbank.com
CIBC FirstCaribbean Internet Bankinghttps://internetbanking.firstcaribbeanbank.com
Alliance Financial Services Ltd. - locations islandwide
Bill Express - locations islandwide
PayMaster - locations islandwide
Prime Trust - locations islandwide
JNBS Banking - locations islandwide
JNBS Money Shop - locations islandwide
JNBS Money Shop Express - locations islandwide
FirstCaribbeanInternational Bank
Fairview II Shopping CentreUnit 11 & 12 Block B2
New Pineapple Shopping CentreShop # 7A & 7B, 101 Main Street, Ocho Rios.
GENERAL INFORMATION
How do I get connected?It is easy to become a Flow customer, all you need to do,
is call our Customer Care Centre at
1-888-303-3000for more information.
PRICES DO NOT INCLUDE GCT AND ARE SUBJECT TO CHANGE.Visit www.flowjamaica.com for most recent prices.
Channel line ups offered within each package are subject to change without notice. Not all channels will be available at all times as blackout restrictions may apply.
For a current listing of available channels visit our website.A HD Set-top Box and HD TV are required to receive HD channels.
Prices effective June 1, 2011.
www.flowjamaica.com October 2011
