Florida Department of TRANSPORTATION - IBTTA · −CEI/Contractor −Tolls −Playbook Development •Public Information Office ... Florida Department of Transportation Lessons Learned

Florida Department of

TRANSPORTATION

A Timeline of Challenges, Lessons and Results of AET

Conversion in Florida

FLORIDA’S TURNPIKE

ENTERPRISE

July 2015

Florida Department of Transportation

Introductions

Pete Nissen, P.E., Turnpike Construction Engineer

Email: [email protected]

William Wood, Deputy Director of Toll Operations



Agenda

• Projects

• Early Coordination – Planning/Design

• Construction Coordination

• Lessons Learned

• Moving Forward

• Question/Answer


Projects

• Veterans Expressway − Complex Scope of Work

− Multiple Projects/Civil Contractors

− Single Toll Integrator

− 2 Mainline/12 Ramp Tolling Points

• Sawgrass Expressway − Primarily AET Scope of Work

− Smaller Projects/Single Civil Contractor

− Multiple Toll Integrators

− 2 Mainline/16 Ramp Tolling Points


Early Coordination – Planning/Design

• Early Coordination (Design/Planning) − Toll Point Design

General Toll Lanes

− Gantry Design/Placements

− Revenue Protection

− Construction Phasing Fiber Routing/Communication

Implementation Early in Construction

• Toll Equipment Contractor Identified − Different Requirements per TEC


Construction Coordination

• Public Information Office

• Multiple Projects Affected − Approval of Lane Closures in Advance

− Ramp Closures

− Lane Closure Approval System

• Full Facility Closure − Brownfield Challenges

• Implementation Plan − Playbook


Tolls Coordination

• Maintain Existing System − Construction of New System

• Creation of Implementation Plan Playbook − Establishing Micro Milestones

• Implementation Plan − Schedule


90 Days to Implementation

• Schedule Coordination − CEI/Contractor

− Tolls

− Playbook Development

• Public Information Office − Soft Date/Hard Date

− Customer Notifications

− Executive Director/State Secretary

− Agency Directors

− Customer Service Center & Back Office

Hour by Hour Implementation Timeline



• Continued Schedule Coordination

• Finalize Playbook Details − Timeline

− Tolls/Construction

• Public Information Office − Locking in Hard Dates

− Notifications Approved

− Early Advertising

− Billboards

− Website

− ITS Messaging Signs



• Lockdown Schedule − Tolls/Construction/Contractor Team Commitment − Lots of Meetings − Weekly − Daily (Close to implementation day)

• Public Involvement − Ensure Notifications − Executive Directors/State Secretary − Stakeholders

• Signing/Messaging Ready − Approved − Avoid Conflicts


Implementation

• On-Site Staff − Tolls − Design − Construction − Back Office − Integrator

• Conference Call

• Adjustments on the Fly

• Constant Monitoring − ITS/Cameras/Field Staff

• Active Communication

• Verification − Everything Matches


Lessons Learned

• Gantry Design Flexibility − Design for multiple TEC’s − Allows Equipment Adjustments

• Design Bid Build vs. Design Build − Early Stages of Design

• Original Plans versus Field Changes − Plan for the unknown

• Dealing with Multiple Contractors on one corridor for implementation − Phasing/Coordination Adjacent Projects

• Detours/Lane Closures • Addressing Challenges with AET Conversions

− Incentive/Disincentive Dates − Stakeholders/Adjacent Systems/Seasonal


• Tolls − Toll Integrator Contractor − TEC in Shadow Operation while Implementing Go-Live

• Legacy System Closeout − Validate Capture of Transactions to Host − Reconciling Cash Close-out − Supervisory Staffing

• Implementation Results − Improved Level of Service − Safety Improvements − Customer Satisfaction − Increase in SunPass Use

Lessons Learned


• Downstream Operational Analysis for Improvements − Interchange Operations

Eliminate Traditional Consolidated Toll Plaza Designs

Direct Connections

− Ramp Intersections Signal Operations

Turn Lanes

• Identify Efficiencies TEC Phasing − Result of Limited TEC Crews

− Site Schedule Sequences

− Improve site availability

− Minimize Mobilization

Moving Forward


Question and Answers

Pete Nissen, P.E., Turnpike Construction Engineer


William Wood, Deputy Director of Toll Operations


Documents

Florida Department of TRANSPORTATION - IBTTA · −CEI/Contractor −Tolls −Playbook Development •Public Information Office ... Florida Department of Transportation Lessons Learned