First For Business May 2015

THE MONTHLY INDEPENDENT VOICE OF BUSINESS IN THE SHEFFIELD CITY REGIONFREE TO COMMENT FREE TO CHALLENGE FREE TO YOU EVERY MONTH

MAY 2015www.ffb-online.co.uk

@ffbmagRMC

DRESS TO IMPRESSThe Source Skills Academy putsapprentices in the shop window

IN THE BALANCEWhat does th

e

future hold for

Sheffield city centre?

EXPOSSEMINARSDEMOSNETWORKING

SheffEx is the place to do business

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Recently installed at ourSheffield headquarters11 meter height of lift12,500 KG capacity with 27 meter span

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CONTENTS First For Business MAY 2015

www.ffb-online.co.uk

Editor Chris [email protected] Editor John YatesChief Feature Writer Julie Farmer

Chief Sub Editor Richard AbbeySub Editor Richard Smith

Operations Director Jillion WoodPublishing Manager Mandy [email protected]

Studio Manager Chris BrierleyDesign Dan Wray, Steve LeversNew Media ManagerTerri Moore

Regional Magazine Company 6 Broadfield Court Broadfield Business Park Sheffield, S8 OXFTel: 0114 250 6300

Email: [email protected]: www.ffb-online.co.uk

CONTENTSMAY 2015

AGENDA 6A New Retail Quarter that may neveropen, and a rare record store that the

council want to close, have exposed theconfusion at the heart of Sheffields

policy for the city centre

DREAM TEAM 16Our Dream Team advises on when and

how to expand your business withoutgetting into difficulties

SHEFFEX 21The countdown is on to Sheffieldsnewest and most exciting business

festival

CITY ON THE UP 39Commercial development is ripe in

Sheffield

HOW TO... 44George Elliott, business communicationexecutive and customer service trainerat The Source Skills Academy, has sometop tips for making sure your businesshas the wow factor when it comes to

customer service

WORK & PLAY 48Round-up of news, achievements,

celebrations and new faces

10 THINGS... 50That are reviving the commercial

development sector, by James Oliver,managing director of m3

16

6

44

21

48

FRONT COVER:Sheffield ShowcaseBy Mark Rodgers


BESTCOMMERCIAL

Find out more about our Customer Service Promise at www.bestsolicitorsonline.co.uk

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City centre regeneration has beentop of the agenda for Sheffieldfor the best part of a decade and sometimes it appears that we areno further forward now than at any timein the last ten years.

Of course, a vibrant city centre is aboutmore than just attracting the samenational shop chains that are prevalentacross the nation. A vibrant student life,new tech start-ups and social enterprisescan all play a part in breathing new lifeinto areas that have become ominouslyquiet of late.

So where do we start? Can localpoliticians and business leaders worktogether to kick-start a new era ofprosperity in the heart of Sheffield? Thismonth in First For Business, consultanteditor John Yates considers the optionsand asks whether the recent yes votefor a Business Improvement District,which supporters say puts the destiny ofthe city centre into the hands of thosewho live, work and play in the citycentre, is a giant step in the rightdirection.

This month we also prepare to welcomeSheffEX to the city. This major event atPonds Forge International on Monday 1June is the place where local businessand industry gets together to make newcontacts, opportunities and deals.

Whether you do business in Barnsley,Bassetlaw, Bolsover, Chesterfield,

Derbyshire Dales, North EastDerbyshire, Rotherham or Sheffield,SheffEX is the place where bright newideas will spark to life. It is free to attendwith a lively choice of activities to fill anentire day with the business exhibition,expert lectures and networking sessions.

The cover of this months First ForBusiness throws the spotlight on localapprentices as they show off their skillsdesigning window displays to exhibit thework of artists, designers and retailers inan innovative scheme backed by TheSource Skills Academy.

Sheffield Showcase is a scheme thatutilises empty shop premises and givesapprentices, usually aged between 16and 18, the opportunity to develop theirvisual merchandising skills. This may beonly a temporary fix when it comes toenhancing the appearance of the citycentre, but the good news is that aftercompleting the course many of theyoungsters go on to pursue careers inretail.

While the battle to create a bettershopping environment is one of theissues that continues to rage in Sheffield,when it comes to commercialdevelopment there is definitely a buzz ofexcitement in the air. Major projects asvaried as the Chinese inward investmentplan for New Era Square, the newOlympic Legacy Park in the Don Valleyand the University of Sheffields Factory

PREVIEW

PREVIEW First For Business MAY 2015


@

CHRIS WILSON, EDITOR

Facebook: Regional Magazine CompanyTwitter: @FFBmagRMCLinkedIn: First For Business magazineEmail: [email protected]

2050 are reasons to be positive for thefuture. We look at some of theseprojects and James Oliver, managingdirector of M3, a Sheffield-basedprincipal contractor, tells us ten thingsthat are reviving the commercialdevelopment sector.

Of course, at the heart of everysuccessful business is good customerservice but how do you keep theclient satisfied? Chief feature writer JulieFarmer asks George Elliott, businesscommunication executive and customerservice trainer at The Source SkillAcademy, for some practical pointers.

There is more expert advice on handfrom our Dream Team, as First ForBusinesss own panel of experts tacklethe question of how to steer clear of theproblems that can arise when expandinga successful business.

I do hope you enjoy this edition of FirstFor Business. Let us know what you thinkby tweeting us at @ffbmagRMC.

5


When Jarvis Cocker declares thatit would be a crime todemolish three shops in astreet of little architectural merit andmore than 20,000 people sign an onlinepetition for the preservation of what theSheffield songster called these globaltreasures it is clear that local politicianshave spectacularly misjudged the publicmood on city centre regeneration.

A few weeks earlier, the council had re-announced plans for a New RetailQuarter (actually the Old RetailQuarter formerly known as Sevenstonegiven a new label) with a price tag of

480million. The artists impression ofthe planned quarter Sheffield has noshortage of quarters, but is seriouslyshort on cash reveals a Disneyland-liketower rising into the night sky, withstreet lights forming what looks like ahalo of stardust.

The fantasy quality of the image was notlost on the public who have beentreated to no less than threeannouncements of the same plan sinceJune of last year Who do they thinkthey are kidding? Another WorldStudent Games disaster in the making.Well, I am not holding my breath

were some of the more printablecomments posted online.

So what do these two events tell us? Theformer snooker star Steve interestingDavis, was in no doubt. Moved to anunfamiliar eloquence at the loss of anidiosyncratic, independent record shopand bookstore, he said: Ive been visitingRare & Racy ever since I stumbled uponit back in the nineties. Its such anuplifting place, a real treasure trove ofamazing music, books, magazines andart, Davis said. If this row of shops bitesthe dust a little bit of the character ofSheffield will die.

First For Business MAY 2015


Fantasy or reality? The proposed NewRetail Quarter for Sheffield city centre

A NEW RETAIL QUARTER THAT MAY NEVER OPEN, AND A RARE RECORDSTORE THAT THE COUNCIL WANT TO CLOSE, HAVE EXPOSED THE

CONFUSION AT THE HEART OF SHEFFIELDS POLICY FOR THE CITY CENTRE.JOHN YATES REPORTS.

CENTRE OFCONTROVERSY

6

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When asked by reporters why thecouncil was knocking the building down,Leigh Bramall said: Our hands are tiedby the stringent planning laws set out bythe government. If we did not followthese laws we would be putting theCouncil under a big risk of being takento an appeal by the developer, whichwould mean that the Council would beoverruled and the development goahead, but with the Council facing hugelegal bills.

Bramall may be in a difficult position. Butthe council has been only too happy totake on developers in the past. Think oftheir misguided opposition to Nextsproposal for a new superstore nearMeadowhall which the planners foughttooth and nail at great financial andreputational cost to the city. Had Bramalland his colleagues chosen to oppose theapplication, the council would have beenseen to be standing up for the little guy,the independents who make Sheffieldspecial and different. The fight would havehighlighted or exposed as false theirclaim that central government was toblame. But Sheffield has a habit of pickingthe wrong fight at the wrong time.

Instead Bramall is seen as promoting aNew Retail Quarter which will be justanother clone of the bland, characterlessHigh Streets that blight the landscape.The point that Steve Davis and othersare making is that Sheffield, as a citycentre, is at its best when it is different. Itneeds a business climate whereindependents like Rare & Racy canflourish, not be killed off.

Sheffield is already strong on retail. It hasthe hugely successful Meadowhall just a

short train ride away from the citycentre. Instead of seeing one of Europesmost successful shopping malls as theenemy which is still the prevalent viewfrom Town Hall, as the Next fiascoillustrated the council should be seeingit for what it is: one of its most valuableretail assets. Rather than trying tocompete with Meadowhall, the councilshould be looking at how to complementand connect with it in a way that makesthe most of the 25 million visitors itattracts to the city every year. The councilshould be trading on Meadowhallssuccess, not trading blows with it.

It is time to stop seeing Meadowhall asan out-of-town mall a kind of dismalparochialism that has damaged Sheffieldlong enough. The more than 10,000international students who have travelledaround the world to live and study inSheffield think nothing of taking the traindown to London to go shopping for aday for them Meadowhall is the citycentre.

And here is a clue. Sheffields successdepends not only on attracting thesestudents, but also on keeping them herewhen they graduate: this will not bedone by building a New Retail Quarter.And, while the early success of RISE acouncil/university collaboration to matchgraduates to local businesses is a stepin the right direction, a more concertedeffort is needed to promote thecharacter and personality of the city in away that will make Sheffield a powerfuland magnetic brand for global graduates.

The recent visit to the city fromBrookings Institution Vice PresidentBruce Katz sparked an immediate

debate about whether Sheffield couldbecome Europes first advancedmanufacturing innovation district. In theflutter of Tweets that followed the visitthere were audible references to Austin,Texas, a city that for decades was littlemore than a sleepy, southern capital.

In the space of just 15 years, however,Austin transformed itself using its greatestnatural resource: the tens of thousands ofyoung, educated people who werestudying at its universities. The spark forthat change came about when an Englishaccountant, Laura Kilcrease, teamed upwith technologist, businessman and deanof the business school, George Kozmetsky.We needed to start our owncompanies, Kilcrease has said.

This dynamic duo along with others inhigher education, the private sector andgovernment began by fostering localtechnology companies that not onlycreated jobs but also a lasting asset:intellectual property. When you buildone job at a time you build a very strongstructure, she said. In contrast, whenyou import 100 jobs, you can easilyexport 1,000 jobs.

The growth of high-tech, fast-growingbusinesses in the heart of Austin alsoallowed a very different kind of retail andsupply chain dynamic to develop: onethat encouraged the development ofsmaller, service based outlets fromboutique coffee bars and takeaways tosuppliers of post-it-notes and scanners.

While no one is suggesting that Sheffieldcan offer the sunshine provided by Texas,it already has the kind of alternative,counter cultural, creative environmentthat made Austin so attractive to brightand ambitious graduates who didnt wantto join the rat race in New York or LosAngeles. It also has a burgeoning digitalinfrastructure that is spawning companieslike Pimoroni who describe themselvesas a Makers and Educators whosePibow was the UKs first Kickstarter.

This idea of Sheffield being a city ofmakers, is gaining traction. The under-the-radar success of Emma Cheshire and LeeStraffords digital accelerator Dotforgehas belatedly been recognised. Over thelast two years they have brought some ofthe most talented and ambitious techiesto Sheffield, put them through their pacesin a startup bootcamp and brought themto the market with the support ofventure capital. >>>

AGENDA

Castle House the former Co-opbuilding is being billed as a Maker Hub

7


Now, with the help of 3.5million fromGeorge Osbornes giveaway Budget,Emma and her team will be moving fromthe beautiful but corporate ElectricWorks to Castle House, a five-storey,partly listed building in Castlegate, toopen what is being billed as a MakerHub a place where the citys tech andcreative types can develop a powerfulcritical mass.

Emmas dream would be for CastleHouse (the old Co-op building) to act asa catalyst for this part of the city tobecome the Shoreditch of Sheffield, aplace where a new tech city is born andwhere new start-ups and socialenterprises spill out to regenerateneighbouring buildings and streets. Shebelieves that, as in Austin and LondonsOld Street, the influx of tech companieswill create a fertile ground for supplychain and retail businesses to take rootand grow.

The importance of Castlegate to the city the market hub of Sheffield until thecouncil foolishly knocked it down andmoved it across town has at least beenrecognised by the councils head ofregeneration, Simon Ogden. But it wasonly last year, when the University ofSheffield used the area as the stage fortheir hugely successful Festival of theMind, that people woke up to thepotential this area has for the rebirth ofSheffield and, by implication, howdamaging it could be if its decline isallowed to continue.

Building on this success, the universitywas instrumental in creating the visionfor Castle House as a Maker Hub andcontinues to work with the council todrive the regeneration of Castlegateitself. With the Sheffield CulturalConsortium as partners, the universityplans a series of high impact events inthe Castlegate area in 2016 as part of ayear-long celebration of Sheffields makerheritage and the role that makers willplay in shaping its future.

This kind of collaboration between anengaged and outward looking university,tech accelerators, grass rootsorganisations and entrepreneurs will domore to transform Sheffield than anynumber of shopping malls.

Although loosely modelled on theprinciples that made Tech City in Londonsuch a success, Emma is keen that thenew hub is both expansive and inclusive

and will include not only commercialcompanies and the accelerator, but alsoa strong civil and community enterpriseelement.

The goal is to bring together a numberof different strands around the idea ofwhat a maker is but we dont want tobe too prescriptive it could behardware it could be software, Emmasaid. The hub will offer a home to amakers lab of the type that wasinstrumental in helping Primoroni buildthe Pibow rainbow case for theRaspberry pi.

Sheffield also has a strong tradition ofsocial activism and we want the hub tosupport and develop that tradition, sheadded. Working with the RSA and theKey Fund she and her team have alreadycreated an accelerator and investmentprogramme for social entrepreneurswho want to harness the power ofdigital technology to realise positivesocial change.

A soon to be published by report by theCIQ Agencys Richard Motley will showthat Sheffield now has a burgeoningnetwork of digital media and makercentres that: offers a social model forsustainable economic developmentthrough hosting experts and like-mindedpeople to grow expertise and workcollaboratively.

Mapping, connecting and supporting thegrowth of these digital networks shouldbe a centerpiece of making Sheffield aninnovation district a vision that has toextend beyond the narrow confines of

the isolated, campus-like AdvancedManufacturing Park which somemembers of the Local EnterprisePartnership seem to think is the core ofthe innovation district.

Take board member Chris Scholey. Herecently suggested that the critical massof activity on the AdvancedManufacturing Park and SheffieldBusiness Park represents a game-changing opportunity to create anInnovation District, an area where R&Dexpertise and industry cluster togethercommercialising new techniques andideas through spin-outs and start-ups.

This is not a vision for an innovationdistrict, but a description of a technologypark. Clinging to an expanding AMP, or acity centre vision that has a fantasy NewRetail Quarter as its crowning glory, willnot transform Sheffield. Thankfully, thecity is no longer relying on the council. Itis taking the future into its own hands.The recent yes vote for the BusinessImprovement District means more thanthe six-figure sum raised by the levy topromote and develop the city centre.For the first time, it puts the destiny ofthe city centre into the hands of thosewho live, work and play in the centre.

What they do next will be key. Austinmarched proudly to the banner of KeepAustin Weird (today it might be KeepAustin Wired). If Sheffield needs a sloganit could do worse than adopt the nameof the book and record store that thecouncil is about to knock down KeepSheffield Rare and Racy.

First For Business MAY 2015 AGENDA


Rare and Racy part of Sheffields character

8


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Tel: 0114 250 6300Email: [email protected]: [email protected]

please contact:

Mandy Ogle or Jillion Wood

009 FFB May15 27/04/2015 10:16 Page 1



Sheffields city centre windows are infull bloom thanks to a team ofapprentices at Sheffield Showcase.Launched in 2009, Sheffield Showcase is ascheme established in partnershipbetween Sheffield City Council, YorkshireForward and The Source Skills Academy.The scheme uses empty shop units inSheffield City Centre to display the waresof local artists, designers and retailers,improving the shopping environment andhelping to promote local businesses. Thescheme employs a team of apprenticeswho design the window displays and alsowork in the charity shop, First in BestDressed, which raises money for localcharities including St Lukes Hospice, TheChildrens Hospital Charity andbrainstrust.

Sheffield Showcase currently has ninewindow displays in the city centre onPinstone Street, Cambridge Street andFurnival Gate and since thelaunch, over 800 businesseshave engaged in the schemewith 100 per cent of themreporting an increase inprofile.

The scheme gives theapprentices, usually agedbetween 16-18, theopportunity to develop theirvisual merchandising skills anduse their creativity to produce

engaging displays which will best promotethe businesses products or services.

After completing the course, theapprentices often go onto pursue careersin retail and visual merchandising andhave even gone on to managerialpositions. Matthew Webster, 23, firstbecame an apprentice at SheffieldShowcase in 2010 and after a career inthe visual merchandising team at SportsDirect, he is now the store manager at

No. 26 The Makers Emporium onRotherham High Street and manages twoapprentices himself.

Matthew said: Without the amazing helpIve received from The Source I wouldntbe where I am today. The Source helpedme build a solid foundation for a brighter future. I honestly cant thankthem enough.

David Webber, manager at SheffieldShowcase and First in Best Dressed, said:Its great to see our apprentices moveon into employment once they finishtheir apprenticeships. We work withsome fantastic young people here and itsa pleasure to watch them growthroughout the course and becomeready for the world of work.

If you would like to display your productsor if you have an idea for one of thewindows please contact David Webberby calling 0114 2728094 or [email protected].

The charity shop relies on donations ofclothing, accessories, homewares, toys, bric-abrac, books and DVDs and there areseveral options for dropping off yourunwanted items. You can drop them into theshop on Cambridge Street, Sheffield or atany of The Sources locations; oppositeMeadowhall Centre at 300 MeadowhallWay, in Sheffield city centre at 2 SurreyPlace or in Rotherham at 15 High Street..

APPRENTICES ARESHOWING OFF THEIRSKILLS AND DISPLAYINGTHE WORK OF ARTISTS,DESIGNERS ANDRETAILERS IN ANINNOVATIVE SCHEMEBACKED BY THE SOURCESKILLS ACADEMY.

TALENTSHOWCASE

10


High street giants watch out.professional mystery shoppers rateBolsover as best in the UK

The historic Derbyshire town of Bolsoverhas been rated best in the UK foroutstanding customer service.

In a mystery shopper exercise conductedby retail skills specialist, The Source SkillsAcademy, an unusually high proportion ofthe towns retailers were highlighted asgoing above and beyond to achieveexceptional levels of service.

The Source has been conducting MysteryShopping projects for the last three yearsin town centres, districts and marketsaround the UK.

George Elliott, business communicationsmanager from The Source, commented,We found the warmth and friendlinessof Bolsover retailers to be outstanding.

From a shoppers point of view, this kindof welcome contributes greatly to theoverall customer shopping experience,he said.

Bolsovers mystery shop scores wererevealed at the Bolsover Town JewelAwards ceremony last month, which washeld to celebrate business growth andsuccess in the town.

Castle Card Shop, run by ownerDawn Walker since mid-2014, was named overallwinner in the Awards.

The Bolsover Town JewelAwards come after thetown last year won a750,000 bid for Europeanfunding to brush up Bolsoversimage and boost the local economy,backed by a marketing campaign toincrease visitor footfall.

Im truly passionate about customerservice, added Mr Elliott. Any businessof any size can stand out against thecompetition by prioritising theircustomers, encouraging them to comeback time and time again.

As Bolsover already has the popularattraction of Bolsover Castle, this is a

brilliant opportunity for the town toattract more visitors and local residentsto shop here.

Twelve businesses achieved a score of100 per cent in the Mystery shoppingexercises and one of these was CastleCycles, a specialist retailer tucked away inCavendish Walk in Bolsover.

Following a lifelong love of all thingscycling, Malcolm Smith, 59, fromLincolnshire, chose Bolsover as the placeto pursue his passion. He sold hisconvenience stores last year, beforemaking his own grand depart to the area

with his family to openthe specialist shop lastyear.

Castle Cycles also offers aroute-planning serviceand personal bikecoaching, as well as bikemaintenance and repairs.

Ill always try out a routemyself before providing itto the customer, saidMalcolm. Roads andtracks change quickly

because of weather conditions and otherthings and people often dont have thetime to plan routes themselves.

Malcolm is a qualified Bikeability coach,teaching cycling skills to school children aswell as adults.

The business is booming, with the shopbrimming with bikes waiting to berepaired. Malcolm has plans to expandand open a larger retail premises; hisrecent achievement in the mysteryshopping exercise is surely further proofof his commitment to his customers andtheir shopping experience.

RETAIL

AND THE AWARDSFOR THE BEST SERVICEIN THE COUNTRY GO TOTHE RETAILERS OFBOLSOVER.

MalcolmSmith ofCastleCycles inBolsover

11


SEE HOW FIRST FOR BUSINESSS CHIEF FEATURE WRITER JULIEFARMER FOUND THE INMOTION! ECO-BUSINESS DRIVING SCHEME.

First For Business MAY 2015 TRANSPORT


HOWS MYDRIVING?

12


The last time I had a driving instructorsat beside me in a car I was 17, so Icouldnt help but feel slightly nervouswhen I was invited to try out the freeEco-Business Driving course being offeredto businesses in South Yorkshire through ateam of qualified instructors.

My instructor for the day, AndyMcPherson, was keen to point out straightaway that the course was in no way a test;although I remembered to demonstratemirror, signal, manoeuvre just in case.

We drove to a local retail park where Iwas asked to park the vehicle, a FiatPunto. After setting the trip counter Andydirected me on a short journey, beforeannouncing that my average fuelconsumption was 40.1mpg and that Idmade 22 gear changes along the way.

We proceeded to drive around Sheffieldfor approximately one hour while Andyquestioned me on my eco-safe drivingknowledge and offered tips on reducingfuel consumption. At this point I did havea confession that Ive written quiteextensively about driving and have evenworked with a national road safety charityin the past.

Because of this I already knew aboutplanning ahead, reducing the vehicles load and the importance of driving at asafe speed.

Even so, I discovered I wasnt necessarilypracticing what I preached. Andy showedme how and where I could makeblock gear changes to further improvefuel efficiency and how to better drive tosuit the road conditions.

He explained how, over the years, enginetechnology and the performance of carshas improved dramatically but thatmany drivers havent adapted their drivingstyle accordingly.

For years Ive more often than not movedup gears one at a time. The trainingsession prompted me to try changing uptwo or even three gears whereappropriate to cut down fuelconsumption and, ultimately, save money.

Ive been driving for almost 18 years andin that time it seems things have changedconsiderably in terms of the most fuel-efficient methods of driving. I can onlyimagine how much theyve changed forpeople who have been driving 30 or 40years. The problem is that the moreexperienced a driver the less theyprobably feel they have to learn and this ispotentially a challenge for Inmotion! in

encouraging people to sign up for thescheme.

Yet for the businesses which do sign upthe benefits could be significant. Thescheme is free of charge the onlycommitment a company has to give isthree hours of its drivers time. In returnbusiness owners can expect financialsavings (this will vary depending on thesize of the company and fleet), in additionto having the confidence that they aredoing all they can to improve the safety ofemployees and protect their business.

At the end of my session, Andy directedme back to the retail park so I could makethe same journey that I had previously.

Despite my average fuel consumptionstaying the same, I made eight fewer gearchanges along the way. This was on ashort journey of around five minutes. Icould expect, therefore, to make around100 fewer gear changes on an hour-longjourney, which would no doubt lead tosignificantly lower fuel consumption. Not abad outcome considering Im no noviceand was already using my prior knowledgeto drive as economically as possible.

Multiply the results over a month or ayear and you see how making a few minor changes to driving style can have a large impact. For a company with several drivers, the benefits would beeven greater.

In fact, Amey, who are delivering theStreets Ahead programme on behalf ofSheffield City Council, put 65 employeesthrough the scheme and are seeingsignificant savings. Graeme Symonds,Account Director, said: The schemeallows us to train and educate ouremployees to ensure they are driving in afuel efficient and effective way. Wereactually seeing somewhere between a 10 and 15 per cent reduction in fuel usage and we are reducing ourcarbon footprint.

TO FIND OUT MORE CONTACT:Email: [email protected]

Multiply the resultsover a month or ayear and you seehow making afew minorchanges todriving style canhave a largeimpact. For acompany with several drivers, thebenefits would beeven greater.

Eco-safe driving canresult in significantlylower fuel consumption

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014 FFB May15 22/04/2015 11:49 Page 1

An incredible opportunityfor manufacturing SMEs

Attend our SME event10th June, 5-7pm at the AMRC Training Centreto learn more and applyfor the programme.Event details at:amrctraining.co.uk/what-s-on

Close Brothers SME Apprentice ProgrammeClose Brothers, in association with the AMRC Training Centre and [OL4HU\MHJ[\YPUN;LJOUVSVNPLZ(ZZVJPH[PVU4;(HYLVLYPUNto help your business grow by funding the next generation ofadvanced engineers.

;OPZ\UTPZZHISLVWWVY[\UP[`^PSSLUHISL:4,ZPU[OL:OLLSK*P[`9LNPVU[VHWWS`MVYUHUJPHSZ\WWVY[[VLTWSV`HUHWWYLU[PJLIf your business is successful, Close Brothers will fund half of yourHWWYLU[PJLZ^HNLZPU[OLYZ[`LHYHUKHX\HY[LYPU[OLZLJVUKyear. Training costs will also be covered.

;VUKV\[TVYLHIV\[[OLWYVNYHTTLHUK[OLILUL[Z[V`V\Ybusiness of employing an apprentice, come along to our SMEopen event on the 10th June.

To reserve your place at our SME event, email:[email protected]

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015 FFB May15 24/04/2015 09:03 Page 1

ROB MOORERECOVERY EXPERT AND PARTNER ATTAYLOR & EMMETTI am pleased to see that your business isdoing well. However, you are right to becautious. Unfortunately a lot of smallbusinesses dont survive beyond fiveyears. Although things may changefollowing the general election, at thismoment in time the most significantbarriers faced by SMEs include acomplicated tax system, lack of banklending, late payments or cash flow andtoo much bureaucracy.

Before you take positive steps to expandyour business you should ensure thatyou have the support of your bank. Youshould prepare a detailed business planwhich takes into account the increasedoverheads you will incur through movinginto larger premises, taking on more staffetc. You need to be satisfied that you areable to maintain a healthy cash flow tomeet the additional costs you will incurin running your business.

The Federation of Small Business or theConfederation of British Industry canprovide general advice on how to growyour business. You should, however, take

specialist advice before you take onadditional staff. In particular you shouldtake advice from a lawyer to ensure thatyour employment contracts, policies andprocedures are legally compliant andprotect your business from the risks ofconstantly changing employment law.

Managing your own changing role isdifficult. There are various factors thathave an impact on your ability tomanage and lead the business. Theseinclude your individual ability to lead andmanage an expanding business includingan expanding work force and the sizeand structure of your business.

You are clearly an entrepreneur in thatyou are building a successful business.However, running an expanding businessrequires a different set of skills includingcommercial nous and, most importantly,skills of managing and developing otheremployees who have not been soclosely associated with the business fromits beginning.

As your business grows and matures,you may find that you need to appointsomeone to manage the business who isnot as close to the business as you are

GROWING PAINSOUR DREAM TEAM ADVISES ON WHEN AND HOW TO EXPAND YOURBUSINESS WITHOUT GETTING INTO DIFFICULTIES.



DEAR DREAMTEAMMy business plan seems to bea success orders are comingin, and if we expand any morewe will need bigger premises.But before I rush into things Iam trying to be realistic. Iknow many SMEs can end upone late payment away fromdisaster.

How do I know when its timeto take the plunge? Whereshould I go for advice abouthiring? And since I amplanning on expanding theteam further, how can Imanage my own changing role

Rob Moore

Kevin Kerley

Lisa Leighton

16


DREAM TEAM

who can take over or assist you with theday to day running of the business.Likewise, as your business grows you willneed to think about creating specific rolesfor finance and accounts, HR andmarketing. As much as you would like tocontinue to try and do it all yourself, youwill not be able to do so.

KEVIN KERLEYCHAIRMAN, ACADEMYOF CHIEF EXECUTIVESIt sounds like your business is enjoyinggood growth and that is great news. Yourquestions on management of theexpansion are a natural concern that allsuccessful business leaders go through atsome stage. The key to helping youdecide on when the time is right toexpand the premises and the team isreally based around the cash flow and therestraints on delivery of your products orservices. Considering the headroom thatyou have in your cash flow beforeexpanding is always the key to ensuringthat you are not one late payment awayfrom disaster as you point out. On thisfront, I would suggest a meeting with youraccountant to look at forward orders andbudgets and produce a 12-month cashflow forecast which will highlight thepinch points and then give you a clearerpicture of when you are in the strongestposition to make a move, and alsowhether you need a further capitalinjection to fund the expansion. If this isthe case, then you can use the forecast toaid your conversations with the bank orother funders.

In terms of hiring, there is a wholeindustry of professional recruiters andhead hunters out there in themarketplace, I would seriously suggestthat you ask around and get arecommendation or two , as this is usuallya good indicator that you will get whatyou are looking for. The Sheffield cityregion is a great area for recruiting skills,and the talent is out there to be had, thehelp of a professional recruiter with greatprocess and contacts can make the wholeprocedure a lot more smoother andallow you to focus on your core activitywithout getting too distracted.

Finally, to manage your own changing roleand personal development, I wouldsuggest a few strategies that will assistyou to continue to be successful andahead of the curve as the business grows.

I would seriously recommend theservices of a good business coach andmentor. An experienced coach will beable to act as a great sounding board andgive you a different perspective on theissues that you face, help you to work onthe business instead of in it and give youfocus. I would also ask you to consider asuccession plan in terms of do you wishto move up and become more strategicas a CEO or chairman, in which case youshould start to consider developing anMD for the future, perhaps someonealready in the business or considerbringing someone in to take over theday-to-day operations and allow you thetime to focus on strategy and growing thebusiness. You might even consider joininga peer group such as the Academy, whichhelps with a holistic approach to businessleaders development, both personallyand as a leader.

It sounds like you are well on the way tohaving a very successful outcome and Ihope that you have found the DreamTeams advice to be helpful in movingforward. I wish you continued growth andprosperity.

LISA LEIGHTONPARTNER AT BARBER,HARRISON & PLATTWith any growing business comes avariety of growth pains. One of thosepains, as you quite rightly point out, is theneed to expand the team. Up until nowif you are a start-up business you mayhave been carrying out all roles yourself sales, operations, technical, HR, accountingto name but a few (in addition to makingtea and ordering stationery!). There isonly so far that you can grow yourbusiness if you continue to try and doeverything yourself. At some point you

will need to hire so that you canconcentrate on what you do best in yourrole and to continue to grow thebusiness. This is a major stepping stonefor any business owner as you have tolearn to delegate and to some extentletgo. One of the ways that you will knowthat it is time to recruit is that the existingworkforce will no longer be able to copewith the increased activity (ie there willnot be enough hours in the day!).

Before you do take the plunge and startto recruit it may be worthwhile in thefirst instance assessing at a high level whythere has been an increase in tasksrequired to be carried out by the team.Hopefully, it is as a result of increasedsales or opportunities but it may bebecause of inefficiencies in your currentprocesses which may be able to beabsorbed if the current team changes theway in which it works.

Assuming there is a requirement torecruit, there are many ways in which youcan find the right person. A key elementof getting the right person on board isbeing specific about the job role.Preparing a job spec is essential toattracting the right person for the role.Once you have that available there arenumerous ways to advertise the role,including on your website, using socialmedia (LinkedIn and Twitter for exampleare great ways to draw out candidates)or using a recruitment company whichspecialises in the area in which you arerecruiting.

CHALLENGE OUR TEAM. The team will respond to oneselected question in each editionof First For Business.

Send your questions [email protected]. Name withheld on request

Thnk carefullybefore youstart hiring

17


TEAM READYFOR THEHIGH JUMPSAttercliffe-based Wosskow Brown,one of the sponsors of theChatsworth Horse Trials for thesecond year running, has jumped tosupport amateur riders preparing tocompete against the best in the world atone of the most prestigious events in theequestrian calendar.

The Dodson & Horrell ChatsworthInternational Horse Trials, from May 15-17, offers three days of thrillingequestrian sport and familyentertainment to crowds of over 20,000.The gruelling equestrian triathlon seesriders from around the globe competingacross the three disciplines of dressage,cross-country and show jumping.

Three members of the nine-strong TeamWosskow Brown will be competing.Chesterfield based 19-year-old KatiePatrick, a university student who first got

in the saddle at the age of two, will beriding her thoroughbred Harry in theone-star class alongside fellow Team WBrider Sarah Healy, 42, of Bamford, whoworks as a dental hygienist in Bakewelland previously competed for GreatBritain.

Huddersfield eventer Hannah Taylor willbe taking a break from her job as afreelance horse groom to compete in theadvanced class on her horse Trilby. AndSally Wood of Matlock, a retired lecturerwho began eventing last year at the ageof 59, will be a jump judge at the Trials as well as serving as the WB teams Chef dEquipe.

Wosskow Brown ventured into theequestrian world last February when HRmanager Louise Brown realised that tenmembers of staff had a passion for horse-riding. Paralegal Annie Everard, whostarted at the practice as a 14-year-oldon work experience and is a keeneventer, is a member and driving force ofthe company team.

Louise Brown said: We dont know ofany other local law practice supporting anequestrian team. We wanted to getinvolved in the passion our staff have forthe sport and swiftly realised that while ata professional level there is lots ofsponsorship for eventers, at a localamateur level there is absolutely nothing.

Our long-term aim is to help localequestrians who are combining theirpassion for the sport with careers oreducation. We hope one day some ofthem may go on to achieve Olympicstatus.

Annie Everard added: Its a veryexpensive game; the upkeep and trainingof the horses, competition entry fees andtravel and transportation costs really addup. People assume horse-riders are fromprivileged backgrounds but many are notand those are the people WosskowBrown want to support.

After the teams Chatsworth Horse Trialsdebut in 2014, the law firm, which nowemploys 97 across four offices, has paidfor additional training and individualcoaching to improve skills and confidence.

Bio-veterinary sciences student KatiePatrick commented: The extra trainingwill definitely make a difference to ourperformance but so will the fact that wego into the ring with less financial worryon our shoulders. We will be aiming tomake our sponsors proud.

The team is now under the auspices ofWosskow Browns charitable foundation,launched in autumn 2014 to celebratethe firms 25th anniversary. TheFoundation supports business growth,charities, social enterprises and sportsclubs and individuals in sport fromgrassroots level.

ONE CITY LAW FIRM DOESNT BELIEVE INHORSING AROUND



Katie Patricktakes the water jump

Team WB memberHannah Taylor jumping theWosskow Brown sponsoredjump during the cross-country event atChatsworth InternationalHorse Trials 2014

18


FOUNDATIONFACTFILE:n Building on the firmsexisting ethos of helpingthe local community, theWosskow BrownFoundation is inspiredby the assistance andgoodwill experiencedby partners MichaelWosskow and David Brown whenthey launched the business in 1989. Itssupport of local sports includes theSheffield Sharks basketball team, asnooker player, a lightweight boxer anda skier.

n Last year Wosskow Brownssponsorship of the ChatsworthInternational Horse Trials provided wifihotspots for visitors, organisers andcompetitors, VIP hospitality for anumber of its Sheffield City Region

clients and an equestrian-themed freeprize draw.

n The Chatsworth InternationalHorse Trials first started in 1956 andin 2015 expects to welcome over 500horses and leading international riders.The event is run as part of theChatsworth House Trust aregistered charity dedicated to thelong-term protection, enhancementand sharing of Chatsworth House, itscollections and landscape.

RIDER PROFILES: Hannah Taylor, 21, of Huddersfield Occupation: Freelance Horse GroomCompetition horse: Utrillo(nicknamed Trilby).

Trilby is quite a character, saidHannah.He is the most chilled outhorse to have around and a pleasure toown but he likes to make sure he getsall the attention and if he doesnt hehas a tendency to pull funny faces,including smacking his lips (especially atfeed time). He also is a bit of a show offwhen he knows he has a crowd. Hisfavourite foods are extra-strong mintsand the occasional custard cream.

Sarah Healy, 42, Bamford,a former 3* riderOccupation: Dental hygienistCompetition horse: SaratogaCandyman (nickname Buddie)

Sarah said: Buddie is an eight-year-oldIrish Sport Horse who competedsuccessfully at novice levelin 2014 and movedup to 1* level buthad to withdrawwith a virus. Imhoping to moveup to 1* one andthree-day eventsthis spring. He isvery sharp and nevermisses a thing but loves fussand attention in the stable. He lovesjumping - he does it for fun on hisown!

Katie Patrick, 20, ChesterfieldOccupation: First year universitystudent at Hartpury College studyingfor a BSc Hons in Bio-VeterinaryScienceCompetition horse: Pop theQuestion II (nickname Harry),

I have had him since hewas six months old,

said Katie. Harryis a fantasticevent horse andI really believethat he has the

ability andtemperament to

go all the way to thetop level in eventing. His

favourite phase is the cross country andprovided I can steer him, he is a totalmachine!

CONTACT: Wosskow BrownThe John Banner Centre, 620 Attercliffe Road, Sheffield, S9 3QSTel: 0114 256 1560 www.wosskowbrown.co.uk

LEGAL

Sarah Healy in the show jumping arena

19


20

From first aid to customer serviceand safeguarding to health andsafety, SIV Training Centre providesone of the most comprehensiverange ofcourses for business in the Sheffield CityRegion.

More than 30 courses are delivered by ateam of fully qualified and experiencedtrainers, who ensure delegates have theknowledge needed to pass a course andfeel comfortable in using new skillswithin an external environment.

Having recently expanded, the award-winning work-based training providernow operates out of six Sheffield venueswhich boast excellent transport links andample free parking.

SIV Training takes place at Ponds ForgeInternational Sports Centre, The EnglishInstitute of Sport Sheffield, iceSheffield,Hillsborough Leisure Centre, ConcordSports Centre and Springs LeisureCentre. Businesses can also host trainingsessions in their workplace.

Courses include: First Aid Fire Safety Warden training Manual Handling Conflict Management Training Stress Awareness Health and Safety in the Workplace Risk Assessment Customer Service

Rachael Pyecroft, a training manager withSIV Training, said: At SIV Training we aimto provide the best training experiencefor businesses and individuals, offering awide range of courses to suit everyone.

With fully qualified and experiencedtrainers, we aim to delivery high qualitysessions from one of our six trainingvenues or we can also take our coursesto a business or workplace.

Our success has been built on an ethosof guiding organisations and individualsthrough the knowledge needed to pass achosen course and also to feelcomfortable using those skills.

STAY ON COURSE WITH SIV TRAINING.

First For Business MAY 2015 TRAINING


CONTACT: For more information call 0114 237 4563 or visithttps://www.sivtraining.co.uk

020 FFB May15 22/04/2015 11:58 Page 1

Sheffields business event | Monday 1 June 2015 | Ponds Forge International

SPONSORED BY:

BY SHEFFIELD BUSINESSFOR SHEFFIELD BUSINESS

FFB May SheffEx_Layout 1 27/04/2015 10:32 Page 1

022 FFB May15 22/04/2015 11:55 Page 1

The countdown is on toSheffields newest and most

exciting business festival.

Just a few days after the 2015 dates for SheffEX wereannounced, hundreds of business people from acrossthe Sheffield City Region had signed up to attend. Launched in June 2014 at Ponds Forge the event

proved so successful that a follow-up event took place inDecember. SheffEX has now firmly secured its position onthe business calendar and the third event taking placeon 1 June is expected to host over 100 exhibitors andattract well in excess of 1,000 delegates.

As well as the main exhibition, the event will offerexciting networking opportunities as well as businessseminars and a line-up of influential speakers.

The speaker programme currently includes:

Jonathan Straight Founder of Straight PLCLee Strafford PlusNet FounderDavid Watkins Fortay MediaFaye Smith MD of Keep Your Fork

* Further speakers to be announced on the SheffEXwebsite.

Sponsored by Business Sheffield, SheffEX is organisedby local business people Tony Carroll and brothersAndrew and Mark McCormick. The idea came about out offrustration that as a city Sheffield is behind the curve withpromoting itself to others.

We like keeping our head down and just getting onwith things, but sometimes we need to shout about just

how fabulous the city and its business community is, saidTony.

We decided to make it easy for anyone to getinvolved so it had to be cheap not more than a grand toexhibit was the message that came back from the peoplewe spoke to. Free entry for pre-registered visitors wouldmake sure that as many people as possible attend.

Last years events proved so successful that a numberof partners are now on board. These include SheffieldChamber of Commerce and Industry, HR Media, FortayMedia, Connect Gazelles, TDC AV and Apps2Connect.

Exhibitor costs have been kept low to ensure theevent is accessible to any business including one-mancompanies. The Market Place stand (1.75m wide x 1.5mdeep) is 295, the High Street stand (3m wide x 2m deep)is 575 and the Deluxe stand (4.5m wide x 2m deep) is775.

Keen to support local good causes SheffEX offers fivefree stands to local organisations which do great work inand around the region, to give them the chance toshowcase the work they do to local business people. Anyorganisation or group small or large with local rootscan apply for these stands.

Entry to SheffEX is free for pre-registered delegates.To register visit www.sheffex.com

Registration is also now open for the fourth SheffEX,taking place on 7 December 2015.

WELCOME...

SPONSORED BY:


Sheffield City Council, through Creative Sheffieldinvests approximately 1million in services to supportthe creation and growth of businesses in the city. Theservices are delivered through Business Sheffield and arefree to business and completely impartial.

Business Sheffield The Offer

Business Gateway The channel for all business enquiries in the city The Gateway Team undertakes a diagnostic for allenquiries and Provides immediate information, advice or signpostingor makes referrals to the support listed below:

Business Start Up and Early Stage Businesses A team of experienced business start-up advisors whodeliver a series of start-up workshops and drop in sessions Exclusive access to a series of expert delivered sessionsin important areas of running a business, delivered byCreative Sheffield and private sector partners Access to a team of Business Advisors who have years ofexperience dealing with new and early stage businesses Specialists in sales and marketing

Business Growth Advisors The Business Growth Advisors spearhead BusinessSheffields ongoing contact with growth orientedbusinesses, they: Receive referrals from the Gateway which worksproactively to generate new business Work with businesses passed on by Intermediarypartners and their own networks Establish long term relationships with companiesallowing Creative Sheffield to work with them and supporttheir growth in the longer term Provide direct support when appropriate and draw onspecialist interventions when required (such as UK Tradeand Investment for export support, the national BusinessGrowth Service and the expertise available throughSheffields two universities) The Growth Advisor Team includes individuals who havestarted and grown their own business, who have workedfor FTSE 100 companies and who have significantexpertise

As the citys provider of business support, sponsoringSheffEX is a natural choice for Business Sheffield. As wellas exhibiting at the event Business Sheffield will also bedelivering information sessions on export and sales.

Creative Sheffield will be sharingtheir business expertise at SheffEX.


0800 019 6035Blades Enterprise Centre, John St, Sheffield, South Yorkshire, S2 4SW

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025 FFB May15 27/04/2015 10:27 Page 1

CASE STUDIES:Amy GoodsonAmy Goodson, director of Leo Wealth Management, will be exhibitingat SheffEX for the first time in June.

As the owner of a new business, Amy is confident that SheffEX willprovide the ideal platform for meeting potential new clients andnetworking with other business people from the professional sector.

SheffEX will be an excellent opportunity for me to highlight thewealth management services I offer to company directors, said Amy.Working in financial services, there is a crossover with otherbusinesses such as accountancy companies and solicitors so theremay be potential to work together.

Face-to-face relationships are incredibly important to me and thisis the way I develop my client base. SheffEX event will allow potential clients to have a chat and get to know a littlemore about me before making any decision to proceed.

The price of exhibiting is really affordable for small businesses, even ones that are not yet established.I feel so confident that this event will be worthwhile for my company, I have already re-booked for December.

Tel: 07985 408638Email: [email protected]

tdcWe are tdc, Sheffields leading provider of all things audio visualfor live events and permanent installation.

We have sponsored SheffEX from the beginning as webelieve Sheffield has a lot to shout about and bringing this manylocal companies together for a day of networking and activity issomething the city has been crying out for.

Tdc design and deliver award-winning events all across theUK week in week out. With clients including the BBC, The City ofLondon, Sky, Black and Decker and The Bank of New York, wewant to make sure SheffEX meets our usual high standards.

For the event we build a theatre area in Ponds Forge,providing projection, PA, staging, lighting and stagemanagement so that the incredible roster of presenters havethe platform they deserve to communicate their ideas to theSheffEX delegates.

Spending the day at SheffEX is a great way to do businessand extend your network in an energetic environment. There isalways a buzz around our area but this extends to the wholeevent as people meet, talk and interact.

Come and say hi to one of our friendly team as we wouldlove to meet you!

Enable FinanceEnable Finance are national businessand commercial finance providers basedhere in Sheffield.

We have supported SheffEx from thebeginning and we find SheffEx a greattool for us to spread the word locallythat we are actively lending andsupporting local businesses with theirgrowth plans.

SheffEx is always great opportunityto meet existing and new clients as wellas catch up with our partners in theaccountancy, legal and bankingprofessions.

Phillip Evans www.enablefinance.com


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www.ltasheffield.co.uk

L&TA office furnitureSheffield & Doncaster l United Kingdom

L&TA Office Furniture, Sheffield are one of the UK leading suppliers ofoffice desking seating and storage systems. L&TA is ideal for localbusinesses and corporate customers seeking new or used officefurniture to furnish or update their workspace cost-effectively. We arefacilities management organisation with experience moving a variety offacility types, including offices, warehouses, libraries and universities.

Aswell as an extensive range of new and second hand office furniture,we also offer office clearance services. Our goal is to provide efficientand cost effective moves, that limit operational downtime andsmoothly transition you into your new facilities.

Our extensive portfolio of desking ranges, seating ranges and storageranges coupled with recreational furniture undoubtedly caters for everyoffice design and scheme.

www.geniecreative.co.ukGenie Creative Ltd. 225 Provincial House, Solly Street, Sheffield S14BB Tel: 0114 2763 021

DESIGN FOR PRINT AND NEW MEDIA WEBSITES EXHIBITIONS AND DISPLAYS COPY WRITING PHOTOGRAPHY COST EFFECTIVE PRINT

MEMBER OF

EFFECTIVE MARKETING SOLUTIONSCrafted in SheffieldIf youre looking forpersonally-crafted effectivebrand and design solutionsthen look no further.

Genie Creative will quicklyunderstand your wishes andcreate solutions to delightand surprise you.

Youll discover designexcellence, outstandingservice and value for moneyacross every type of print,display and web requirementthat you can imagine.

Whats more, we have over25 years experience inhelping a great many public,private and third sectororganisations to create andpolish their brand to thehighest possible shine ...

You might say Its our calling.

To release a little Geniemagic for your business contact Patrick today:m: 07983 575 523e: [email protected]

030 FFB May15 27/04/2015 10:31 Page 1

Aizlewoods MillAizlewoods Mill is a prestigious six-storey 19th century flourmill restored and refurbished into afully-managed businesscentre, conveniently located within the city centre of Sheffield.

Aizlewoods Mill offers a wide range of services tosuitbusinesses of all sizes, both residents and non-residents,to save your business both time and money. For example wecan provide fully-serviced office space, virtual office andsecretarial services, as well as conference andmeetingroomhire. All room hire includes free parking, use ofavailable audio-visual equipment and free Wi-Fi.

Manager Catherine Beatty says: Weve exhibited everytime with SheffEXbecause of theopportunity to renew friendships with some of our existing clients and thepossibility of attracting new business every time. Theres always a busy,vibrant atmosphere and a very valuable day for us all.

For any more information please contact reception on 0114 282 3123 orvisit our website www.aizlewoodsmill.com. Our reception team are onhand from 9am-5pm Monday to Friday.

Gem VendingEstablished in 1968, Gem Vending is an independently owned business covering the greater East Midlands and SouthYorkshire. We can boast more than 40 years experience in supplying and looking after the following type ofequipment;

Hot beverage vending Snack vending machines Cold drink vendors Fresh food vendors Water coolers Coffee and catering supplies

Gem Vending have the ability and expertise to be able to provide a complete refreshment solution for anybusiness, no matter how large or small. From a small table top coffee system or water cooler all the way through to afully inclusive, 24 hours-a-day automated refreshment service.

We offer a range of vending machine management options, including refilling, cleaning, auditing and repair of yourmachine. We are keen to tailor a vending servicing solution to meet your individual requirements.

Gem can offer unbiased, independent advice: Supply and management of all types of vending machines Ethical and healthier choices UK suppliers and manufacturers Technical support packages

Our Nottingham based head office puts us in an ideal location to reach you wherever you are. We are also part ofthe WISE vending group which allows us to provide vending services nationwide.

Please feel free to contact us to discuss your requirements on 01773 765000 or [email protected]


enablefinance.com a trading style of Enable Corporate Strategies Ltd. Cooper Buildings, Sheffield Science Park, Arundel St, Sheffield, South Yorkshire S1 2NS. Telephone: 01142 945 046.Registered in England 7365867. Authorised and Regulated by the Financial Conduct Authority. ANY PROPERTY USED AS SECURITY, WHICH MAY INCLUDE YOUR HOME, MAY BEREPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR LOAN. Finance subject to status and formal underwriting.

Does your business need funding,to take it to the next level?

Enable Finance are actively lending and supportinggrowing companies, come and talk to us at Sheffex.

We provide:

Unsecured Business Loans up to 250,000 Commercial Mortgages & Property Finance Cash Flow & Working Capital Facilities Alternative business finance Peer 2 Peer & Crowd Funding Asset Finance & Equipment Leasing solutions Invoice Discounting, Stock & Trade Finance Import & Export loan facilities Fast business loans with same day pay-out Access to Grant Funding

0114 2945 046www.enablefinance.com


Steve Knowles, South Yorkshire-based entrepreneur andbusinessman, has been recruited tochair and launch a second CEO group ofthe Academy for Chief Executives in theSheffield City Region.

The Academy launched in the regionthree years ago and has gone fromstrength to strength with Kevin Kerleychairing 30 business leaders from acrossthe region. With these two groups atcapacity and the demand formembership still strong, Kevin hasrecruited the services of Steve Knowlesto take the lead of the second CEO group.

The Academy is an organisationspecialising in providing world classimpartial advice and the sort of expertsupport that helps both the businessleader and their companies to grow.

Through peer group learning, listening tooutstanding speakers and experiencingpersonal coaching from top businessleaders, members are guided on ajourney to greater career and personalfulfilment and are inspired to achieveextraordinary business results.

Organised in small, exclusive invitation-only regional meetings, each localAcademy group has a maximum of 15non-competing businesses and is led byan Academy chairman.

Meeting monthly, sessions include aninspirational workshop led by a worldclass expert speaker, peer group learningand issue-solving together as well as

individual one-to-one coaching sessions.

The benefits that a CEO / MD will takefrom being a member are:

n Iinnovative expert solutions to therecurrent business issues.

n The latest business ideas and insightsfrom around the world.

n Impartial advice in private coachingsessions

n Professional support for membersgrowth as a businessleader.

n Peer group issuesolving to boost theperformance ofthere business.

n A balanced life/work schedule.

n Two-day annualretreat in luxuryfive-starsurroundings tofocus on goal-setting with anassured positiveoutcome.

Steve said: ``After three years as amember of the Academy it is a greathonour to be asked to facilitate thelaunch of a new CEO group in theSheffield City Region. The Academy forChief Executives provided me with avehicle in which to constantly push theboundaries of my business, achieveexceptional growth and polish myexisting skills whilst also learning newones in an exceptional and unique way,and find the correct balance with family life.

STEVE TAKES THEACADEMY CHAIR

First For Business MAY 2015 BUSINESS SUPPORT


CONTACT: [email protected] orwww.chiefexecutive.com

New chairman:Steve Knowleshas beenrecruited to leadthe second groupof the Academyfor ChiefExecutives in theSheffield CityRegion.

BOOMING DEMAND PROMPTS THE LAUNCH OF ASECOND CEO GROUP TO HELP SUPPORT THEREGIONS BUSINESS LEADERS.

33


When Komatsu asked if we could deliver signicant cost benets to their supply chain and reduce their carbon footprint by 95% on UK inland imports, we said...

WE CAN.WE DO.

Because we offer a greener and faster alternative to road congestion in the South, they moved all their Asian freight to Port of Tyne, and now...

CONTAINERS WAREHOUSING DISTRIBUTION

SAVE MILES SAVE TIME SAVE MONEYFind out what we CAN DO for your business,

call us on 0330 221 1182 or visit WWW.PORTOFTYNE.CO.UK/CANDO

UK PORT

OF THEYEAR

034 FFB May15 22/04/2015 11:37 Page 1

MONSTERSUCCESSYORKSHIRE DRINKS COMPANY ISLOOKING FORWARD TO A BUSY SUMMERWITH THE HELP OF PORT OF TYNESFLEXIBLE LOGISTICS SUPPORT.

LOGISTICS First for Business MAY 2015


The Port of Tyne is one of the UKsfastest growing major deep-sea portsand it is helping a Yorkshire-based softdrinks company make a splash with itsproducts

Yorkshire based Gourmet Water isgearing up for a busy and thirsty summer, with the aid of some littlemonsters and the Port of Tyne.

The two-year-old soft drinks companycentred in Harrogate secured the licenceto produce its Moshlings range of drinksbased on the hugely popular childrenscartoon characters Moshi Monsters.

Moshi Monsters is a website with morethan 80 million registered users in 150countries around the world. It has grownfrom being a website game tomerchandising and a magazine.

Gourmet Waters Moshlings Magic Waterhas joined the companys range of vitaminwaters made from natural ingredientssweetened with natural fruit and stevia.Moshlings Magic Water, along with thecompanys other soft drinks, aredistributed around the UK to majorsupermarkets, high street bakeries andpub chains.

Gourmet Waters Andy Clarke said: Witha little help from the Port ofTyne, our logistics partners,we are getting ready forsummer which is our busytime with family holidays,days out, kids parties andpeople just enjoying thesunshine. Weve beenproducing MoshlingsMagic Water for just over12 months now. Itsproving to be extremelypopular and we are sure

its going to be another bighit this year.

Gourmet Waters productsare made in Sunderland andare distributed all over theUK by Port of Tyne logistics,which handles around fouror five trailer loads a monthfor Gourmet Water.

Andy added: We have forged anextremely useful relationship with Port ofTyne which is enabling our businessdevelopment. They are very reliable andalways flexible. We drop things on themat the very last minute because ourcustomers tend to drop things on us, butthe Port always come through for us andhandles our last minute deliveries.

The Port of Tyne is one of the UKsfastest growing major deep-sea ports and is a vital trading gateway toworldwide markets.

Investment of over 120m in the past 10years has created the infrastructure todeliver continued growth of the Portsdiverse businesses and has culminatedin the Port being named UK Port

of the Year in the 2014 NationalTransport Awards.

The Port of Tyne bulkand conventionalcargo businesshandles coal, wood-

pellet, grain, scrap,steel and othercargoes, but it isthe volume ofimported coal,which hasincreaseddramatically fromzero in 2003 to

4.9 million tonnes in 2013, that hasearned the Port its place as the UKssecond largest coal importer.

Port of Tyne Logistics offers customers anintegrated package of container handling,warehousing and distribution, with manycustomers already experiencing theadvantages of using the Tyne rather thanbringing their goods through Felixstoweor Southampton and trucking them allthe way up country. Not only does it helpreduce the carbon footprint, it also offerscost efficiencies.

In addition to cruise and ferry, otherbusiness areas include car terminals,developed by the Port of Tyne to supportmanufacturing giants Nissan and VW, andEstates, which manages a growingportfolio of commercial properties andland holdings.

The port is also leading developments inrenewable energy and with its asset baseand geographical location, is well placedto meet the needs of the emergingoffshore oil, wind and gas industry.

CONTACT: Port of Tyne HeadquartersMaritime House, Tyne Dock,South Shields, Tyne & Wear, NE34 9PTTel: 0191 455 2671www.portoftyne.co.uk

Port of Tyne CEO Andrew Moffatwith Paul Stephenson, MD ofSouth Bay Civil Engineering Ltd

35


FOR FURTHER DETAILS PLEASE CONTACTDavid Heugh on 07785 243605 | e: [email protected]

The usual special package in our private marquee includes: morning coffee & biscuits afternoon tea

super 3 course lunch free parkingPLUS !! A FREE BAR ALL DAY - Unlimited wine, beer, soft drinks

Please reserve places at 140 plus VAT

For the 14th year David Heugh will be organizing and hosting this wonderful day.

Come along and join us in the same exclusive Winning Post Marqueefor one of the most important social and racing events on the sporting calendar.

Its the perfect opportunity for private or corporate entertaining and we canassure you of good food and wine, sparkling company and a great days racing.

Plus, the usual FREE bar all day!

Sponsored by Mercury Taxis and supported by First for Business Magazine with the charity raffle in aid of Support Dogs Sheffield Chamber of Commerce

Charity of the Year 2015


37

Golf

Were you inspired by the Mastersand want to get into golf? AndyCarnall has a new initiative fornovice players which has launched in theregion goGOLF.

Andy was twice County ProfessionalStroke Play Champion. He won theDerbyshire Matchplay Championship andreached the final qualifying stages for theBritish Open four times. He is now thegolf manager for Sheffield City Trust andis in charge of four local golf courses Beauchief, Birley Wood and Tinsley Park,in Sheffield, and Tapton Park, inChesterfield.

Were keen to get into golf thissummer, where do we start?Our new goGOLF package is aimed atnovices or anyone looking to learn toplay the sport. Whether yourecompletely new to golf, youve playedbefore or you are reasonably confidentand want to get back into this fantasticsport, goGOLF is the perfect place tostart.

Where can we play?goGOLF is available at all four ofSheffield City Trusts courses Beauchief,Birley Wood and Tinsley Park, inSheffield, and Tapton Park, in Chesterfield.

It sounds great, whats included?You get three, 30-minute golf lessonswith one of our PGA qualified coaches,which can be booked at any time duringa three-month period. You can practicewhat youve learnt with three monthsfree access to our courses after 1pm.Theres also unlimited access to the nine-hole Academy Course at Tapton Park.What do the PGA coach sessions cover?

The coaches will teach the basics fromgrip and posture to swing and putting.The one-to-one sessions will be tailoredaccording to your ability.

Can golf help you get ahead in business?With plenty of time between shots forconversation, its great for buildingrelationships. Its a sport that suits allages, backgrounds and abilities, whichmakes it a great leveller for clients andcolleagues. With an emphasis on tactics,techniques and focus, golf improves yourability to remain calm under pressureand think strategically. It also burnscalories, helps lower cholesterol andstress levels and reduces your risk ofheart disease.

Where can we find out more?Theres more information on ourwebsite www.sheffieldgolf.co.uk/gogolfincluding details of all our courses, PGAprofessionals and how to book on thegoGOLF scheme.

GET INTO THE SWING OF GOLF WITH SIV.

GOLF First For Business MAY 2015


037 FFB May15 22/04/2015 12:00 Page 1

Exciting times are ahead for theSheffield and South Yorkshireregion. The much awaited re-development of Sheffield city centrefinally looks to be under way; works inDoncaster are on-going with theFinningley and Rossington regenerationand of course, the development of thenational High Speed Rail College.

Lots of re-development and investmentequals lots of opportunities for all typesof businesses in our region. Whateverkind of business you have, it is vital thatbefore entering into any businesstransaction that you take time tounderstand the fine print. For small tomedium businesses that are likely to feelthe greatest impact if things dont goquite to plan, there can be enormousbenefit in taking time to understand theeffects of these transactions.

Stacey Pocock, Head of Commercial andCivil Litigation at Best Solicitors, advisesAt the very least, small businesses andanyone new to the commercial arenashould obtain independent legal advicebefore entering into a contract. Thecontract could impose obligations orlimitations which could be costly to yourbusiness and once an agreement is

entered into, it can be very difficult andexpensive to walk away.

Entering into business transactions canalso impose statutory obligations onbusiness owners. For example,construction contracts may requireplanning laws to be complied withbefore a project can begin. Recentchanges to the Construction (Design &Management) Regulations 2015 meanthat business owners, users or managingagents having maintenance, small scale orminor building works carried out inconnection with a business have aresponsibility to ensure that the projectis planned effectively from the outset.

For commercial tenants, particularlythose who are taking out a lease for thefirst time and may not know much aboutthe legal implications, you must safeguardyour interests and ensure that the leaseis independently reviewed and any termswhich may be needed to protect yourrights as a tenant are included.

Stacey points out that unfortunately, it isnot uncommon for small businesses thatare understandably keen to keep costsand expenditure to a minimum to enterinto transactions without fully knowing

the implications, only to find at a laterdate, that it is going to be a costlyexercise to get out of or implement.

The benefits of having knowledge aboutthe implications of the transaction thatyou are entering into can help withbusiness planning, forecasting, creditcontrol and cash flow. Vital issues for anybusiness. Whilst no one can accuratelypredict the future and hindsight is a skillthat all business people wish theypossessed, forearmed is forewarned andfor a reasonable outlay, havingknowledge about the transaction thatyou are entering into can be thedifference between success and failure.

If you have a question about your businessor any property matter feel free to email Stacey directly [email protected]

WITH LOTS GOING ON IN THEREGION, ITS IMPORTANT FORBUSINESSES TO BE AWARE OFTHEIR LEGAL OBLIGATIONS, SAYSBEST SOLICITORS STACEY POCOCK.

LEGAL First For Business MAY 2015


CONTACT: Best SolicitorsHead office: Broughton House,48 West Street, Sheffield, S1 4EXWalk-in Centre: 26 PinstoneStreet, Sheffield, S1 2HNTel: 0114 281 3636www.bestsolicitorsonline.co.uk

UNDERSTAND THE EFFECTS

38


There is no denying that the economyhas been through a difficult spell butconfidence appears to have beenrenewed and once again there issomething of a buzz in the air about thefuture of Sheffield.

Most recently, new plans were unveiled totransform the heart of the city centre.The new, vibrant retail quarter that wouldbe delivered by 2019 is a scheme that willservice modern retail demands and meetthe Councils vision for 2050.

The proposed 480 million scheme,designed by Leonard Design Architects,who have advised on some of Europesmost successful retail developments,comprises approximately 900,000 squarefeet of mixed use accommodation. Theproposed new scheme is predominantlyretail and leisure led, but also includesover 200,000 square feet of residentialand office space.

Simon Green, Sheffield City CouncilsExecutive Director Place, said: Thesenew plans provide an attractive newshopping district for Sheffield city centre.

The design merges with Sheffieldsaward-winning public spaces an

Documents

First For Business May 2015