First For Business July 2015

THE MONTHLY INDEPENDENT VOICE OF BUSINESS IN THE SHEFFIELD CITY REGIONFREE TO COMMENT FREE TO CHALLENGE FREE TO YOU EVERY MONTH

JULY 2015www.ffb-online.co.uk

@ffbmagRMC

STAYING ON TOP

The key factors in running a

successful business

MOVINGFORWARD

A fresh look at thefuture of transport

GRANNYS SECRET RECIPE

Reviving a familytradition

25th anniversary edition

Celebrate with

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Recently installed at ourSheffield headquarters11 meter height of lift12,500 KG capacity with 27 meter span

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CONTENTS First For Business JULY 2015

www.ffb-online.co.uk

Editor Chris [email protected] Editor John YatesChief Feature Writer Julie Farmer

Chief Sub Editor Richard AbbeySub Editor Richard Smith

Operations Director Jillion WoodPublishing Manager Mandy [email protected]

Studio Manager Chris BrierleyDesign Dan Wray, Steve LeversNew Media ManagerTerri Moore

Regional Magazine Company 6 Broadfield Court Broadfield Business Park Sheffield, S8 OXFTel: 0114 250 6300

Email: [email protected]: www.ffb-online.co.uk

CONTENTSJULY 2015

LOOKING BACK 8A quarter of a century ago a newbusiness publication was launched:

Business North. The purpose of themagazine was to deliver the latest

business news and views from the regionand, although the name might have

changed, the same still rings true today

STAND THE TEST OF TIME 11As First For Business celebrates its 25thyear we take a look at five factors whichcan help companies and organisations to

survive the long haul

AGENDA 14Faster, smarter infrastructure

developments across the region are vitalto economic success. But are we hitching

our wagon to a technology of the past,rather than one of the future?

DREAM TEAM 22Youve recruited the people you needfor your business, but then they move

on. The Dream Team advises on how tokeep valuable staff

STAYING POWER 28Theres a lot to consider when running a

business. Julie Farmer speaks torepresentatives from a range of local

companies to highlight some of the keyelements involved in the day-to-dayorganisation of a successful business

MOTORING 39We test drive the Maserati Ghibli

execuitve saloon and round-up the latestnews

A FAMILY BUSINESS 44The Sutherland family were responsiblefor one of the great British food brands.

Now they are reviving the familybusiness with the help of their

grandmothers secret recipe

WORK & PLAY 48Round-up of news, achievements,

celebrations and new faces

10 THINGS... 50That have changed over the last 25

years. By John Tustin of Mike BrewerMotors

50

28

44

22

39


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In a special celebration at LearningUnlimited, 64 apprentices working withHeathcotes Care across Yorkshire andthe Humber, the East Midlands and theNorth West were recognised for theirhard work and commitment to trainingand successfully completing theirapprenticeships. The event marked theachievements of learners at all levelsincluding the first higher level health andsocial care apprentices who are workingin managerial positions within theorganisation.

At the event, all the apprentices receivedcertificates and special awards were givento the apprentice of the year, a leader inlearning and the most improved learner.All 64 apprentices are now working withthe company in a variety of roles at alllevels in the organisation.

Heathcotes Care, who provide specialistresidential care for adults with learningdisabilities across the East Midlands,Yorkshire and Humber and the NorthWest, highlighted how importantapprenticeships are to give theirworkforce the skills they need to delivera quality service. The organisation hasbeen working in partnership withLearning Unlimited for the last two yearsto provide a work based learningformula that has helped them to reduce

staff turnover and improve retention andprogression rates.

Brendan Kelly, Operations Director fromHeathcotes Care said: For us, serviceuser experience is the key to success.Apprenticeships help us to deliver that.When we have attracted the peoplewith the right qualities to care,apprenticeships help us to give them theskills to do their job well. When staff arehappy and feel that they can do their jobwell they stay with us which means theadults we care for get quality andcontinuity and that makes a difference totheir quality of life.

The different levels of apprenticeshipson offer mean that we can progresspeople from entry to managerial leveland equip them with an in-depthknowledge of how we work. We can seehow this benefits the people we care for,our staff and our organisation which iswhy we have just started 75 newapprentices with Learning Unlimited.

HARD WORKREWARDED

APPRENTICESHIPS CELEBRATED FOR HELPING TO DELIVER QUALITY CARE.

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We are allowing ourselves amoment of nostalgia as wecelebrate 25 years of First ForBusiness, the monthly independent voiceof business in the Sheffield City Region.We have been looking through thearchives to remind ourselves of the bignames and big ideas that have capturedour imagination over the last quarter ofa century.

Longevity in business is something manyof our readers strive for, so what does ittake to survive and grow, riding outrecessions and driving forward in goodtimes? There is no simple answer, ofcourse. It takes expertise on many levels,such as transport, understanding yourcustomers, communications, networking,finance and corporate recognition.

Chief feature writer Julie Farmer spoketo representatives from a range of localcompanies to highlight some of the keyelements involved in the day-to-dayorganisation of a successful business.

Even some of the best business ideashave a natural lifespan; others are built tolast. Almost 100 years ago, MarySutherland came up with a recipe for atasty beef spread for her husbandssandwiches. Now her grandson andgreat grandson have turned the originalfamily recipe into a business and havealready seen the products hit the shelves

of Waitrose. With a new business name Granny Marys they are combiningan old recipe with modern businessthinking. We took a look behind thescenes at the revival of a successfulfamily business.

When it comes to the future oftransport, for anyone who grew updreaming of a quick, clean networkcutting out congested roads andsuperseding our dilapidated rail network,the harsh reality of getting from A to Bin Great Britain in the 21st century canseem just a little mundane.

Those futuristic space pods, transportingus smoothly and silently over vastdistances in a flash, still seem like nothingmore than a glint in the eye of sciencefiction storytellers.

Instead we are supposed to get excitedabout a new railway system that will cost15billion, will take until 2030 tocomplete and will do no more thanshave half an hour off the time of a trainjourney from Sheffield to London.

Talk about crashing down to earth witha bump. Is that all there is? Will ourcapacity for travel always be confined tothe limitations of metal and wheels? IfHS stands for High Speed, why is it soslow?

In the United States the proposed

PREVIEW

PREVIEW First For Business JULY 2015


@

CHRIS WILSON, EDITOR

Facebook: Regional Magazine CompanyTwitter: @FFBmagRMCLinkedIn: First For Business magazineEmail: [email protected]

Hyperloop concept is a 380-mile linefrom San Francisco to Los Angeles withtrains/capsules running in a pipeline atspeeds of 750mph. Before you dismissthe pipeline as a pipedream, think again;the big brain behind this idea has a solidtrack record in bringing innovative ideasoff the drawing board into the realworld.

This month in First For Business,consultant editor John Yates looks at theprospects for faster, smarterinfrastructure developments that are sovital to economic success and asks: arewe hitching our wagon to a technologyof the past?

There is also another tricky workplacedilemma for our Dream Team oftalented business thinkers to tackle, andour usual round-up of the latest localbusiness news.

I hope you enjoy this edition of First ForBusiness. Let us know what you think bytweeting us @ffbmagRMC.

7


First For Business (FFB) has survivedin an era in which many printpublications have become obsolete.This is a clear reflection that FFB hasalways delivered what its readers wantand has a strong standing within the localbusiness community.

While plenty has changed over the last25 years, much of what matters to thebusiness community remains the same.As far back as 1990 hot topics includedtransport, manufacturing and city centreregeneration. Sound familiar?

Of course, these are the issues thatmatter when you are trying to makeyour city or region as economicallysuccessful as possible and no doubt inanother 25 years well still be discussingthem. And were sure youll be reading allabout them in FFB!

Here are some highlights from the last25 years.

FEB/MAR 1995Business North ran a feature about theway new trademark laws (introduced inthe 1994 Trade Marks Act) were makingthings easier for companies. The same issueincluded a feature on the latest phase ofthe Victoria Quays project including newsthat Nabarro Nathanson would occupynewly-built offices on the site.

APRIL/MAY 1995As Europe opened up Business Northtook a look at how businesses couldbenefit from new commercial openingsand funding.

OCT/NOV 1995Following ten years of planning, Supertramhad arrived! A special report explainedthat at the time of going to print tramswere due to start running on the lastsection of the route between Hillsboroughand the city centre, completing the link ofthe 29 kilometre track.

FEB/MAR 1996Should businesses be on the internet?This is what Business North asked in afeature which explained in detail thevarious uses of the internet, including arelatively unknown form ofcommunication: the email.

AUG/SEPT 1996At this point Business North became theofficial magazine of the SheffieldChamber of Commerce and Industry. Inthis issue the focus was on Sheffieldairport and how it would affect localbusinesses.

DEC/JAN 1997/98The Sheffield cutlery industry was

celebrating 700 years so BusinessNorth traced the industrys past andlooked ahead to its future.

AUG/SEPT 1997On the cover of this issue was BobKerslake accompanied by the questionWhat is this man about to do to ourcity?

DEC/JAN 1998/99This edition covered Prince Charles visitto Sheffield to open the new-look PeaceGardens, the first phase of the120million Heart of the City project.Shortly afterwards work began on theMillennium Gallery and the WinterGarden.

FEB/MAR 2000First For Business became the new nameof Business North. Delivered directly tothe desks of 10,500 business leaders inSouth Yorkshire and the North Midlands,FFB was the newest, glossiest magazineof its kind. The magazine continued to bethe official magazine of the SheffieldChamber of Commerce and Industry.

FEB/MAR 2002As 12 countries in Europe said hello tothe Euro FFB ran a special feature aboutthe UK still being in wait and see mode.

LOOKING BACKOVER 25 YEARS

A QUARTER OF A CENTURY AGO A NEW BUSINESS PUBLICATION WAS LAUNCHED:BUSINESS NORTH. THE PURPOSE OF THE MAGAZINE WAS TO DELIVER THELATEST BUSINESS NEWS AND VIEWS FROM THE REGION AND, ALTHOUGH THENAME MIGHT HAVE CHANGED, THE SAME STILL RINGS TRUE TODAY.

First For Business JULY 2015


ffirst for b

8

008 - 009 FFB July15_Layout 1 23/06/2015 16:15 Page 1

OCT/NOV 2004FFB took a look at developments inDoncaster ; including the hotlyanticipated Robin Hood Airport whichwas set for take-off the following March.

JUNE 2008Back in June 2008 the cover of now-monthly FFB featured none other thanSheffield golden girl Jessica Ennis-Hill.Editor at the time, Andy Waple, wrote:Jessica Ennis, one of Britains top athletescruelly robbed of an Olympic challengein Beijing, is a perfect example of thenew kind of export that is helping toreinforce the message that Made inSheffield is still an international mark ofquality.

JULY 2009FFB reported on a campaign calledRE:Defining the City. The campaign run by Sheffield City Council, CreativeSheffield and Sheffield Hallam University intended to promote Sheffield to itsown citizens and wider afield.

APRIL 2010 TV Dragon James Caan was FFBs coverstar. He shared his views on business inan accompanying interview.

AUGUST 2010The August issue featured anotherDragon Peter Jones. Peter was on thecover of the issue to coincide with hislaunch of the National EnterpriseAcademy at Sheffield College.

SEPTEMBER 2010We ran a special feature reporting thatSheffield Chamber was backing plans toestablish a new body to oversee theeconomic development of Sheffield andthe surrounding area. The body inquestion was the Local EnterprisePartnership (LEP) and our featureexplained what a LEP was and what itwould mean to the region. Jessica Ennis-Hill was once again our cover star as shehad just been revealed as an official cityambassador for Sheffield.

MAY 2012This was our special Olympic issue so, ofcourse, we had to have our Jess on thecover! Andy Waple looked at howbusinesses would benefit from the event.

FEBRUARY 2013FFB went independent! At the same timewe welcomed the Dream Team to dealwith the challenges of local businesses. As

RETROSPECTIVE

First For


SEPTEMBER 2014www.ffb-online.co.uk

@ffbmagRMC

24-26 September 2014madefestival.com

Michelle Mone joinsthe speakers at MADE

SMARTTHINKING

First For


OCTOBER 2014www.ffb-online.co.uk

@ffbmagRMC

Lord Digby Jones tackles sustainable building

The battle fora voice in the

boardroom

BUILT TOLAST?

WOMEN INBUSINESS


DECEMBER 2014/JANUARY 2015www.ffb-online.co.uk

@ffbmagRMC

A NEW DAWN

BUSINESSREVIEW

2014-2015

for Sheffield City Region?


APRIL 2015www.ffb-online.co.uk

@ffbmagRMC

IN ASSOCIATION WITH

A GLIMPSEOF THEFUTURE

CCOONNFFEERREENNCCEEGGUUIIDDEE

TTHHEE RROOBBOOTTSS AARREE CCOOMMIINNGG......


MAY 2015www.ffb-online.co.uk

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DRESS TO IMPRESSThe Source Skills Academy putsapprentices in the shop window

IN THE BALANCEWhat does th

e

future hold for

Sheffield city centre?

EXPOSSEMINARSDEMOSNETWORKING

SheffEx is the place to do business


JUNE 2015www.ffb-online.co.uk

@ffbmagRMC

Focus on internationalmanufacturing

30th anniversary:A helping handfor local business

30th anniversary:A helping handfor local business

FIRST FOR BUSINESS The Official Magazine for Sheffield Chamber of Commerce and Industry with Creative Sheffield

THE MAGAZINE FOR BUSINESS IN SOUTH YORKSHIRE

June 2008 www.firstforbusiness-online.co.ukffb

MADE INSHEFFIELDThe new breed of export

SYITC RELAUNCHED

RE:Inventing the CityPREVIEW

FIRST FOR BUSINESS The Official Magazine for Sheffield Chamber of Commerce and Industry with Creative Sheffield


July 2008 www.firstforbusiness-online.co.ukffb

TRANSPORTCHANGES ON TRACK

MY SHEFFIELDSTORY LAUNCH AFTER THE FLOODS

TCHLEASINGTheres No Comparison


August 2008 www.firstforbusiness-online.co.ukffb

Have you got what ittakes to be a winner?

December 2008 - January 2009 www.firstforbusiness-online.co.uk


ffbFIRST FOR BUSINESS The Official Magazine for Sheffield Chamber of Commerce and Industry with Creative Sheffield

BUSINESSAWARDSFull report and pictures

BusinessReviewSponsored by

BEST IN BRITAIN:Chamber wins top award

MIDAS TOUCH:Fundraiser rewarded

FEBRUARY 2010www.firstforbusiness-online.co.uk


ffbFIRST FOR BUSINESS THE OFFICIAL MAGAZINE FOR SHEFFIELD CHAMBER OF COMMERCE AND INDUSTRY

June 2010www.ffb-online.co.uk

ffbfirst for business THE OFFICIAL MAGAZINE FOR THE SHEFFIELD CHAMBER OF COMMERCE

STILL ON TOPOF THE WORLD

Sheffield export success continues

September 2010www.ffb-online.co.uk


EDITION SPONSORED BYSHEFFIELD CITY COUNCIL &FIRST POINT FOR BUSINESS

JESSICAENNIS

THE FACE TO SELLSHEFFIELD TO

THE WORLD

LEPs EXPLAINED SUPPORTING BUSINESS

April 2011www.ffb-online.co.uk


+ Enterprise Zones:Do we need one?

+ Essential conference guide+ Chamber news

SECTOR GROUPSMESSAGE TO

THE LEPs

HEAROUR VOICE

TARGETINGTHE SKILLSAGENDA+ Sir Norman Adsettslatest venture

May 2011www.ffb-online.co.uk


October 2011www.ffb-online.co.uk


LEADING THE BUSINESS DEBATE IN SHEFFIELD CITY REGION

Chamber backsgateway statue

NAME THIS MAN

PLUS:Chambersmission explained

November 2011www.ffb-online.co.uk


LEADING THE BUSINESS DEBATE IN SHEFFIELD CITY REGION

PREPARE FOR THEWIND OF CHANGE

ENERGY

+ FOCUS ONDONCASTER

+ HEALTHYBUSINESS

well as celebrating the 100th anniversaryof stainless steel this issue profiled GaryVerity, the man largely credited forbringing the Tour De France to Yorkshire.

JUNE 2013FFB welcomed a new editorial team;editor Chris Wilson, publishing managerMandy Ogle, consultant editor John Yatesand chief feature writer Julie Farmer.

APRIL 2014Former director-general of the BBC,chairman of the Football Association andSheffield hotelier Greg Dyke spoke toFFB in an interview at one of hisSheffield venues, Mosborough Hall Hotel.

SEPTEMBER 2014First For Business was an official mediapartner for MADE: The EntrepreneurFestival. This issue featured speakerMichelle Mone on the cover and includedinterviews with other event speakers PaulMcKenna and media mogul Jamal Edwards.

JUNE 2015The most recent issue of FFBdemonstrated our commitment toreporting on issues that matter. JohnYates looked at the role outdoor andextreme sports will have on region in thefuture while Julie Farmer spoke to MadeIn Sheffield chairman Charles Turnerabout the importance of the brand inselling Sheffield to the world. The issuealso included features which reflected theway in which businesses cater to todayscustomers a focus on gluten-free foodcompany Delicious Alchemy and a lookat the booming pop-up retail industry.

From Business North to First forBusiness, see how the magazine has

changed over the last 25 years

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1. KNOW YOUR CUSTOMERSIdentify your customers and learn asmuch as you can about them. What dothey want to use/buy/read? Do what youcan to address their needs.

2. CREATE A STRONG BRANDDevelop an identity for your businessand keep this consistent. Use the samedesigns, fonts, logos and style throughoutyour products. Not only does this lookmore professional but it helps customersidentify and develop trust in your brand.

3. BE A GOOD TEAMYour standards of professionalism needto be upheld by all members of theteam. A customer should be able toexpect the same level of care regardlessof which person in the company theyare dealing with.

4. AVOID COMPLACENCYEven if you are doing an excellent joband have great customer feedback thereis always something you can do to makeyour company that little bit better. Keepyour eye on market trends and interactwith customers on an ongoing basis deal with any issues as soon as they ariseand strive to be better at what you dothan anyone else out there.

5. LOVE WHAT YOU DOIf your customers get the feeling thatyou love what you do, theyre more likelyto love it too. Passion and enthusiasmcan be infectious and customers canthelp but smile if everyone within yourcompany is doing the same. At First ForBusiness we are passionate aboutbringing you the latest business newsand we thoroughly enjoy working withso many of the regions organisations.We hope you enjoy reading FFB asmuch as we enjoy creating it!

AS FIRST FOR BUSINESS CELEBRATES ITS25TH YEAR WE TAKE A LOOK AT FIVE FACTORSWHICH CAN HELP COMPANIES ANDORGANISATIONS TO SURVIVE THE LONG HAUL.

First For Business JULY 2015 FEATURE


B & B Vehicle Contracts Ltd hasworked with First For Business formany years now and it has alwaysbeen a pleasure to work withsuch a great team. Wecongratulate FFB on reaching its25th anniversary.

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Henry Bramall & Co. are proudto be associated with First ForBusiness. We have worked withthe magazine for the last 25 yearsand have known many of the staffmembers from day one.Congratulations to the wholeteam on this special anniversary.

Gary Widdowson and MichaelEllin, Joint Owners, HenryBramall & Co

We have worked with First ForBusiness and the RegionalMagazine Company since 2002.We not only installed thecompanys current computersystems but we also provide theservers, website hosting and dealwith technical queries. Wereeffectively the companys ITdepartment but basedelsewhere. Its a greatachievement to reach 25 years congratulations to all!

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When political leaders in theSheffield City Region finallydecided to jump aboard theHS2 bandwagon albeit with theprovision that they couldnt possibly geton at Meadowhall it was left to one ofthe regions more perceptiveentrepreneurs to ask a fundamentalquestion.

Design engineer Jonny Douglas pointedlyposed the question: If HS stands forHigh Speed, why is it so slow? Douglas,something of a maverick and free thinkerwhen it comes to big ideas, is all infavour of improved connectivity for ourregion. If we're spending 15 billion andits going to take until 2030 to complete,were talking about investing in thefuture. So why are we spending all thatmoney on 200-year-old, out-of-date-nowtechnology?

Douglas says he was questioning metalwheels and rails and sketching ideasfor a train that rode on a cushion of air in his A-Level hovercraft Project whenhe was just 17. Where's our sense ofambition gone, wheres our imagination?he asks.

To those who say his question is sciencefiction fantasy, Douglas argues there areothers who are not only thinking alongthe same lines, but doing somethingabout it.

He points to Elon Musks proposedHyperloop concept, which is a 380-mileline from San Francisco to Los Angeleswith Trains / Capsules running in alowered-pressure, twin pipeline atspeeds of 750mph.Now, when we starttalking about 750mph hover-trains, weinstantly assume we're in fact having a

FASTER, SMARTERINFRASTRUCTURE

DEVELOPMENTSACROSS THE REGION

ARE VITAL TOECONOMIC SUCCESS.

BUT ARE WEHITCHING OUR

WAGON TO ATECHNOLOGY OF THEPAST, RATHER THAN

ONE OF THE FUTURE?JOHN YATES REPORTS

ARE WE ON THEWRONG TRACK?ARE WE ON THEWRONG TRACK?

14


AGENDA

conversation about some science fictionbook or film, but Musks proposedHyperloop is very much founded inreality. In 2014 he released a 57-pagepaper explaining the specifications andhow all the issues can be overcome.

Still sounding like a whacky inventorsidea? Then Douglas reminds us that Muskis the PayPal, SpaceX and Tesla Motorsguy. It would actually be more ridiculousto bet against this becoming a realityconsidering his track record!

And here is where it gets interesting. If asimilar system were to be used toconnect the five northern cities proposedin the 15billion One North HS2project, Douglas has calculated that wewould need a total of just 264 miles of'track' / pipeline. With this kind oftechnology journey times betweenSheffield, Leeds and Manchester would befive minutes, Liverpool would only be fourminutes from Manchester, and a journeyfrom Leeds to Newcastle would take justseven minutes.

But surely such a concept would beexpensive? Using Musks prospectus,Douglas calculates that hyper looptechnology would, in fact, be much lessexpensive 3 billion compared to theproposed 15 billion for HS2. Evenbetter, to create the Phase I: HyperTriangleconnecting Sheffield, Leeds andManchester would only be about1.8billion. Thats a 600millioncontribution for each city. He adds thatthe Sheffield to Manchester line couldpotentially use the old Woodhead Tunnel,as it wouldn't affect the National Gridcabling that runs through it in the waythat tracks would.

Once Phase II: East-to-West connectingLiverpool to Hull was finished, Douglassays we could run the line South toLondon, making journey times fromSheffield a mere fifteen minutes. Thenextending the line North would putEdinburgh just seventeen minutes fromLeeds. Youd be able to go the length ofthe country in just fifty minutes, thatstwenty five minutes quicker than thefastest planeall for 6billion.

Elon Musk is now looking for somewhereto showcase the technology. So why isntSheffield banging on his door? Why isntCouncillor Leigh Bramalls much toutedInternational Economic Commissionpaying his air fare to come and visit? Itwould be much cheaper than the10,000 it has just paid for anindependent Centre for Cities report

into the creation of connnectedinnovation district?

For Douglas, and the next generation ofmodern engineers, the loop sounds a bitmore like the future of transportation.Here's a way to genuinely hyper-connectthe Northern city centres to each otherand the rest of the country, with a servicethat runs as regularly as a bus, for theprice of a pint, and all with 5-6 billion inchange for the Treasurys pocket.

Sheffield, it seems, has other ideas. Thecouncil is still obsessing aboutMeadowhall and the location of thestation, which is a shame, since it lookslike this is another battle it will lose.Recent reports indicate that thegovernment, led by the Treasury, willbrush aside the councils plea, and stickwith the original plan: a move thatSheffields fairweather partners in thenorthern powerhouse, Leeds and

Manchester, appear to be doing nothingto prevent.

So why not go it alone? Wouldnt it bevisionary if Sheffield and Rotherhamcouncils joined forces with the twouniversities both with remarkable skillsin advanced engineering and harnessedthe talents of our best and brightestengineering companies to come up witha solution for a future-proofedinfrastructure that shames thegovernment into admitting that HS2 isyesterdays technology, rather thantomorrows? Yes, the newly proposedAdvanced Manufacturing Campus needsa bridge linking it to the AdvancedManufacturing Park, but such issues areparochial when compared to putting theregion on the global technology map.

There are signs that the two universitiesare thinking big on infrastructure. Forinstance, the University of Sheffields ViceChancellor, Sir Keith Burnett, has beenquietly persuading the government thatone of the solutions to Britains decayingenergy infrastructure is the developmentof network of small, modular nuclearreactors of the kind that could be builthere in South Yorkshire.

As an influential member of the TreasurysInfrastructure Advisory Commission andkey player on the Prime MinistersCouncil on Science and Technology he isideally placed to get policy makers inWhitehall to think beyond the kind oftinkering represented by HS2 andexamine Musks idea.

Indeed at last years Cutlers feast, SirKeith outlined a bold vision of the regionin developing truly advanced technologies.Why shouldnt small modular reactorswhich can play a key role in our energyinfrastructure and indeed in keeping thelights on be made here in Sheffield?New build nuclear energy will be aninvestment of approximately 60 billion.Should the ability to manufacture the civilnuclear energy which will be needed topower a nation which began in thiscountry be lost to France or to China?

And why should our region not onlyhave a station for High Speed 2 butactually produce the trains which will runon that track? Because we can. The HS2market is worth 7 billion. What wouldthat mean to our region and to ournation? We have the skills to do this kindof work better and more efficiently.

Perhaps Sir Keith needs to think evenbigger. The development of a truly highspeed link between the city centre >>>

Elon Musk is nowlooking for somewhere

to showcase thetechnology. So why isnt

Sheffield banging on hisdoor? Why isnt

Councillor LeighBramalls much toutedInternational Economic

Commission paying his air fare to

come and visit?

US entrepreneurElon Musk, who isproposing a 750mphHyperloop concept

Photograph: Phil Stafford / Shutterstock.com

15


First For Business JULY 2015 AGENDA


and the advancedmanufacturing park couldbe a UK test bed forMusks ideas. After all,California has alreadystarted building a five-miletrack in the Quay Valley,half way between LA andSan Francisco. Run byHyperloop TransportationTechnologies (HTT), the65 million track aims toprove the technology withtest runs starting in 2016.If Sheffield were to do thesame a test-bedhyperloop to the AMRCit would focus the worldsattention on our regionand put it on the frontfoot for once.

The chief executive ofHTT, German-bornAmerican entrepreneurDirk Ahlborn, recently gave a wide-rangingtalk at the Pioneers Festival in Vienna, inwhich he highlighted the plans for theHyperloop project. One possibility is thatriding on Hyperloop during off-peak timesmight be free, with people only paying fora ticket estimated at 13 duringcommuting times. We want to make itsomething you use every single day manytimes, Ahlborn told his audience.

The likelihood, however, is that Douglassvoice will remain a lone one. For now,HS2 is the only show in town for majorinfrastructure development in the region.Those who favour the developmentsuggest it will promote growth andstimulate jobs. But will it? Some in thebusiness and research communities arequietly asking how improving journeytimes between the North and Londonwill improve productivity and prosperity inthe North? Might it not have the oppositeeffect and accelerate the exodus of talentand skill from the North to London whichhas been happening for decades, speedingthe very spiral of decline the backers ofHS2 in the North claim they want toreverse?

Leading transport expert, Professor JohnTomaney, gave powerful evidence to theHouse of Commons, in which he said allthe research evidence suggests there is ahigh probability that London will accruethe majority of the benefits of theinvestment in HS2.

It is not faster north/south rail times weneed, but better east/west and regional

commuting links. As Professor Tomaneytold the House of Commons The clearbalance suggests that the impact (of highspeed rail) is ambiguous at best andnegative at worstthe empirical evidencesuggests investments in intra-urban andintra-regional transport systems mayprovide more local benefits than high-speed North-South links. Even the RoyalSociety of the Arts report on the so-called North South divide has gravedoubts about HS2 and sees somethinglike an oyster card scheme for the Northas a better option.

As First for Business has argued before,HS2 misses the point: the biginfrastructure issue in the northernsupercity that runs from Liverpool toHull, is not improving rail travel times toLondon by a few minutes, but findingsmart ways to de-congest the M62 and itstributaries the dangerously over-usedbut seriously underfunded road networkthat has fuelled the growth of this regionsince it first opened in 1960 andeffecting a similar change to the M1 southof Leeds down to the Midlands, alongwhat Sir Keith, presciently calls the

countrys AdvancedManufacturing Valley.

Most of theindependent researchshows that investmentin the rail networkyields substantiallylower returns to thepublic purse thaninvestment in roads but roads, like nuclearpower, are a no-gozone for politicianswho think that carsare bad and trains aregood. Ironically, thesame research alsoshows that the chiefbeneficiaries ofimproved rail links arethe more affluent,which onlyaccentuates the otherinequalities that policy

makers are seeking to address. The realitythat is being ignored in the HS2 debate isthat 73 per cent of passenger travel and65 per cent of freight is by road, and astaggering 89 per cent of journey timedelays is on the road.

It makes little sense improving the railjourney times from Sheffield to London bya theoretical 36 minutes, when the realityis that Britains rail network has the worstrecord in Europe for punctuality. The trainmight be half an hour quicker, but when itconsistently arrives late and isovercrowded, how much of animprovement is that? It has not been loston some observers that the biggest savingtime generated by HS2 is that betweenManchester Airport and London makingManchester the new runway forHeathrow. Real improvements ininfrastructure are much needed in ourregion, but HS2 is not the answer. HS2 isheading in the wrong direction: chieflynorth and south rather than east andwest. And, as Douglas points out, it shouldbe using tomorrows technology today,rather than yesterdays technology sometime in the distant future.

The clear balance suggests that the impact (of highspeed rail) is ambiguous at best and negative atworstthe empirical evidence suggests investments in intra-urban and intra-regional transport systemsmay provide more local benefits than high-speedNorth-South links.

16


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041 FFB May15 22/04/2015 11:45 Page 1

29th July 201510am-3pm

Electric vehicleRecharging Point

Only

Free electric vehicle driving day for businessesCome and test the latest vehicles

Find us on

[email protected]

Rechargeyour business

With an electric vehicle

electric vehicles

Come along to a special event on Wednesday 29 July at the AdvancedManufacturing Park in Rotherham, and test drive the latest electric vehicles from the major manufacturers. Find out more about the electric vehicles scheme at inmotion.co.uk or book your place by emailing [email protected]

With running costs from just 2p per mile, and grants of up to 10,500 towards the leasing costs of a vehicle, isnt it time you looked into an electric vehicle for your business?

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018 FFB July15 22/06/2015 09:50 Page 1

If you havent yet had the chance totest drive an electric vehicle make sureyou dont miss the next Inmotion!open day.

Already, businesses and organisationsacross the region are reaping therewards of converting to electricvehicles. Just recently StagecoachSupertram joined the programme,investing in two electric vans for itsresponse vehicle fleet to help furtherreduce its carbon footprint.

As well as reducing exhaust emissionsfor healthier and cleaner roads, makingthe switch to the Nissan e-NV200electric vans will help Supertram benefitfrom lower running costs and no roadtax, when Stagecoach engineers areneeded to attend work sites on parts ofthe Supertram network for localdeliveries and maintenance.

The installation of a charging point at theNunnery Depot also means thecompany can charge its vehicles on site.

Jay Bolsover, Stagecoach SupertramFacilities Manager, said: Sustainability is atthe heart of our business and these newvehicles will help us further reduce ourcarbon footprint as a company. Tramtravel is one of the mostenvironmentally-friendly transportoptions.

Our new electric vans are perfect forresponse staff doing local journeysaround the city. Having replaced older

diesel/petrol engined vehicles, we expecta significant saving in fuel and runningcosts too.

The firm signed up for the new UC Plug-in vehicles through the Departmentfor Transports Local SustainableTransport Fund.

Delivered locally by Inmotion! apartnership between South YorkshirePassenger Transport Executive and thelocal authorities of Barnsley, Doncaster,Rotherham and Sheffield with npower,South Yorkshires Electric Vehicle Projectoffers businesses a grant of up to10,500 for the flexible lease of a Plug-invan or 7,500 for a Plug-in car for up to48 months. An additional grant of 500towards the cost of installing aworkplace charging point is alsoavailable.

Also benefiting from making the switch is

South Yorkshire Housing Association,which recently took delivery of two newelectric Nissan e-NV200 vans. Staff fromthe organisations NeighbourhoodEnvironmental Action Team (NEAT) inSheffield are using the vans as part oftheir cleaning services.

Stuart Bingley from the NEAT team said:We estimate that the running costs ofour new electric vans will be a third ofthe diesel equivalent. The vans are goingto make a huge difference to our carbonfootprint and were really lookingforward to putting the vans into action.

The charger network in South Yorkshirehas recently received further investmentand Inmotion! branded points are nowavailable in Sheffield, Rotherham,Doncaster and Barnsley (restrictedaccess).

Earlier this year it was announced by thegovernment that Sheffield is one of 12UK cities or local authorities shortlistedto be the first Go Ultra Low Cities. Thewinning cities announced in autumn will receive a share of 35m of fundingto promote ultra-low emission vehicles.

First For Business JULY 2015 TRANSPORT


TO FIND OUT MORE CONTACT:Email: [email protected]: evinmotion.co.uk

The Inmotion! Electric Vehicle projectruns until 31 March 2016. CurrentPlug-in vehicles offered through thescheme include the Nissan Leaf,Renault Zoe, Renault Twizy, RenaultKangoo and Nissan e-NV200 vans, withflexible lease terms of 12, 24, 36 and 48months. Visit evinmotion.co.uk to findout more or email the team [email protected] to register forthe next Inmotion! Electric Vehiclesopen day at the AdvancedManufacturing Park on 29 July and fora free test drive.

PLUG IN AND SAVE

MORE AND MORE BUSINESSES AREDISCOVERING THE BENEFITS OF CLEANER,LOWER-COST ELECTRIC VEHICLES

Stagecoach Supertrams JayBolsover plugs in a Nissan

e-NV200 van

19


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020 FFB July15 22/06/2015 09:51 Page 1

The Port of Tyne the UKs Port ofthe Year has announced strongfinancial results for 2014.Turnover, whilst still almost at the recordlevel of the previous year, was downvery slightly by 3 per cent - at 71.5 million. Profit before tax almostdoubled to over 10.2 million, close tothe record performance reported in2012.

Overall cargo volumes handled on theRiver Tyne at 6.7 million tonnes, were thehighest for over 25 years since 1989.Ninety six per cent of all cargoes werehandled at Port of Tyne berths. Theprevious record was in 2013 when 8.1million tonnes of cargoes were handled,the largest volume since 1965. The year on year reduction in volumes ismainly due to a fall in the amount ofimported coal.

The Port of Tyne handled over 5mtonnes of conventional and bulk cargo in2014, accounting for 75 per cent of thevolumes handled in total.

Coal volumes dropped from 4.9mtonnes to 2.7m tonnes in 2014 andwhilst the volume of wood pellet almostdoubled to 1.9m tonnes, this increasewas not enough to offset the reductionin coal volumes. The balance was madeup of cargoes of scrap metal, steel andgrain, which added 0.4m tonnes, similarto the levels seen in 2013.

Andrew Moffat, the Port of Tynes ChiefExecutive Officer, said: The Port hasshown a strong performance in the past12 months both in terms of volumesand financial results.

EBITDA, our earnings before interest,tax, depreciation and amortisation, wasover 17m, almost equalling our recordperformance recorded in 2012.

Overall the reduction in coal volumes isdue to reduced demand from the Portspower-generating customers. Factors

influencing this include the prevailingmarket circumstances, weatherconditions, and lower prices associatedwith alternative fuel sources such as gasand oil. In addition, the plannedconversion of coal-fired power stationsto wood pellet has not happened asquickly as originally anticipated.

I am particularly pleased that theregional economic impact of the Port ofTyne, in terms of Gross Value Added,grew by 10 per cent to over 560m and the number of jobs in the widercommunity supported by the Port alsoincreased, to over 11,200.

Record numbers of passengers werereported travelling on the dailyNewcastle Amsterdam route with572,000 using the Ports award-winningInternational Passenger Terminal.

The logistics business area, providing

container terminal, warehousing anddistribution services generated 18million pounds in turnover, the same asin 2013. During the year this businessarea welcomed the largest containership ever to visit the Port. This was madepossible due to the investment madetwo years ago in a new gantry crane,which enables the Port to accommodatelarger container vessels.

Volumes at the Ports three car terminals handling Nissan exports, VW and Audiimports and transhipments alsoremained strong with 619,000 carshandled.

The Port has continued to expand itsinfrastructure, with over 11 million in2014 invested in new plant andmachinery and initial expenditure on the25 million project to extend the Portsmain Riverside Quay by 125 metres tonearly 1 kilometre. This will furtherincrease the Ports capacity, andcapability, to handle the ever-growing sizeof cargo ships.

The Port, with 570 employees, continuedits rolling programme of 23 apprentice-ships a level equating to five per centof the workforce at any time.

Further highlights of 2014 wereachieving Investors in People Goldaccreditation the first port to do so,only four years after starting the IIPjourney. Winning the inaugural title of UKPort of the Year at the NationalTransport Awards in 2014 was anexceptional achievement against toughcompetition across the ports sector.

ANOTHER YEAR OFHIGH ACHIEVEMENT

First For Business JULY 2015 LOGISTICS


CONTACT: Port of Tyne HeadquartersMaritime House, Tyne Dock,South Shields, Tyne & Wear, NE34 9PTTel: 0191 455 2671www.portoftyne.co.uk

PORT OF TYNE ANNOUNCES STRONG 2014 FINANCIAL RESULTS

Andrew Moffat

51


ROB MOORERECOVERY EXPERT AND PARTNER ATTAYLOR & EMMETTROB MOOREAccording to the recent Resourcing andTalent Planning Survey, 78 per cent oforganisations are experiencingrecruitment difficulties. This means thatretaining and developing internal talent ismore important than ever in order tocounter balanceescalating skill shortagesand increased competition for talent.

In order to build a skilled and sustainableworkforce, it is essential thatorganisations engage with theiremployees to support the reduction ofturnover. Employee engagement is a notonly about the tangible aspects ofworking but is all encompassing, focusingon physical, mental and emotional statesof being.

There is no short cut, magic or quick fix

solution to reducing turnover. Whenorganisations fully understand what is atthe core of their culture, only then willthey begin to understand what makestheir employees tick, what grumblesindividuals have and their attitudes withinthe organisation.

The fundamental elements that need tocome together in order to build asustainable workforce include goodpeople management and learning anddevelopment practices. This cannot beaccomplished without the senior leaderssupport and buy-in, aligningorganisational purpose, vision and valueswith job roles, communications,management systems and team building.

From on-boarding to exit interviews, bylistening and engaging with yourworkforce you will find that once youcommit to understanding the reasons forturnover and actively working towardschange, salaries, although they willremain important to individuals, will notbe the main driver for leaving.

Happiness is priceless!

FINDERS KEEPERSYOUVE RECRUITED THE PEOPLE YOU NEED FOR YOUR BUSINESS, BUT THENTHEY MOVE ON. THE DREAM TEAM ADVISES ON HOW TO KEEP VALUABLE STAFF.



DEAR DREAMTEAMAs the head of HR for a smallbusiness, I find a lot of my timeis taken up with recruitment andtraining. When previously loyalemployees leave, they take a lotof detailed knowledge withthem, and even excellent newstaff cant replace theexperience that is gained overmany years.

How do I reduce staff turnover? Iknow what they would say giveus a big pay rise! That is just noton the cards at the moment, sowhat else can we do to makeemployees feel valued?

Rob MooreKiley Tan

Lisa Leighton

22


DREAM TEAM

LISA LEIGHTON,PARTNER AT BARBER,HARRISON & PLATTOffering a competitive benefits package isimportant but does not always equate tosimply increasing salaries. It is just asimportant to have benefits that fit youremployees needs. Giving employees achoice of benefits that are most relevantto them need not come at an extra costto the business. For example, offeringflexi-time, the option to work from homeor annualised hours contracts showsemployees that you are willing toaccommodate their outside lives.

In addition there are a variety of salarysacrifice schemes that employers can useto help employees make their money gofurther, including childcare vouchers, ITbenefits schemes, Cycle to Work schemesand even car lease schemes. Theseschemes can be cost neutral to theemployer but be an important benefit toemployees.

Communication is also key to retainingstaff. Make sure there is a culture ofregular and meaningful feedback. Praisefor work well done goes a long way tomaking an employee feel valued andrecognition does not needto have afinancial reward element to be meaningful.

Finding out why people are leaving isimportant to retention. Rather than waituntil you get a resignation to find out whatpeople want from their jobs and careerdevelopment, try conducting stayinterviews. Ask questions such as: Why didyou come to work here? Why have you

stayed? What would you change orimprove? Then use that information tostrengthen your employee-retentionstrategies.

Make it easy for your employees to see afuture with your business. Share thebusiness mission and ensure you promotefrom within wherever possible. This willensure employees understand where thebusiness is going and see an opportunityfor them to grow with the business.Ensure managers have open and honestconversations with staff regarding theircareer development plans and ambitions.

Foster employee development. This couldbe training to learn a new skill or tuitionreimbursement to help further anemployees education, but it could meancoaching by managers, internal mentoringor job shadowing.

In summary, there are numerous ways inwhich you are able to retain employees.The important thing is to get to knowthem to identify what makes your team tick.

KILEY TANPARTNER AND HEAD OFCORPORATECOMMERCIAL ATWOSSKOW BROWNThis question is one which has plaguedemployers since time immemorial andcan be reframed as follows: How muchdo I have to pay for an employeesloyalty?

If indeed an ever-increasing salarypromotes loyalty, where will it all end?And what if a competitor offers an evenhigher salary?

Research has shown that salary is onlypart of the overall equation when anemployee makes a decision to leave. Theenlightened employer will know thatsalary, while important, is often not thedetermining factor for an employee toremain with an organisation.

In my view, the key to loyal staff isidentifying what the individual member ofstaff wants and expects in the job; forexample, is it flexible working hours, theautonomy, praise and rewards etc.Unfortunately, most employers never askand/or employees do not voluntarilyprovide this information.

Of course, nothing is guaranteed and eventhe best employers lose good staff. Donot despair.

If that occurs, the employer ought toreview any restrictive covenants whichmay be in place at the start of theemployment to ensure that there is nodisruption to the business of theorganisation as a result of the loss of theemployee.

CHALLENGE OUR TEAM. The team will respond to oneselected question in each editionof First For Business.

Send your questions [email protected]. Name withheld on request

Communicationis the key toretaining staff

23


The Sheffield City Region GrowthPlan sets out the Local EnterprisePartnership (LEP)s plans totransform the local economy over thenext decade. At the heart of the plan isthe creation of 70,000 new privatesector jobs and 6,000 new businesses.

Wosskow Browns Corporate HR &Business Growth Advisor Jim Lawson,who is also Programme Director of theWosskow Brown Foundation, discusseshow every business in the region canplay a role in achieving the big pictureby taking things one step at a time.

TURN THE TARGET INTO BITESIZE PIECESFor 20 years I worked in car windscreenrepairs. We had 140 branches and oneday the managing director said thecompany needed to put 1million on itsturnover. For each branch manager thistarget appeared unattainable and we hadno idea what we could do to helpachieve it. Then he broke the targetdown. Now, each branch managerneeded to add 1 to every invoiceevery day. Suddenly the target wasachievable and lo and behold weadded 1million to our turnover.

The same theory can be applied to theLEPs growth plan. Initially, most localsmall and medium businesses probablythink they cant make any difference tothe bigger picture. But its a case ofbreaking it down. At Wosskow Brownwere already thinking what we can doto make a measurable impact.

The LEP does a great job on behalf ofthe region and we all want the LEP toachieve its targets for growth. But shouldwe just sit back and wait for it tohappen? Why dont we challengeourselves as a business communitywithin the region and try to meet thetargets sooner? If we chop the plan up

into bite-size pieces there is somethingwe can all do.

HOW CAN YOUR BUSINESSMAKE A DIFFERENCE? Strategically you could knock on theLEPs door but locally you could knockon our door and wed be happy to sharewhat we are doing as a private sectorfirm to help the local economy to grow.

Our roots go back over 150 years andfor a long time we have helpedindividuals with pro bono support in avery ad hoc way. We decided to developan organisation which was not-for-profitand whose main purpose was to helpenterprises grow and develop to thenext level. The result was the WosskowBrown Foundation which will bedelivered through practical programmesof support to encourage individual andorganisational development.

The goal of the inaugural programme,the WB100, is to support 100businesses, 100 charities/socialenterprises/sports clubs and 100individuals from grass roots to sports

over the next five years. The programmealso aims to help create 100 new jobs.

Although the Foundation is only six-months old we would be happy to sharewhere we are up to and invitebusinesses to join us on our journey.

ALREADY THE FOUNDATIONIS SPARKING THEIMAGINATIONWe had a successful launch, weve gotformer Sports Minister Richard Cabornas President, the Football Associationhave called to ask if the Foundation canhelp a young local footballer, weve hadpeople dropping business plans in at ourreception. I think weve definitely sparkedthe imagination.

There are approximately 44,000businesses in our region. A year ago wewerent in a position to create 100 jobs.Weve now set up the Foundation andweve said well help create 100 jobsover the next five years. This is just ourfirst initiative as a private sector firmtrying to assist in the economicregeneration of our region. Of course

LETS GROWTOGETHER

BUSINESSES CAN PLAY A KEY ROLE IN HELPING THE SHEFFIELD CITYREGION TO EXPAND, SAYS WOSSKOW BROWNS JIM LAWSON.



24


this would only contribute a drop in theocean but if 1,000 businesses chipped inwith similar initiatives then collectivelywe might make a significant difference indelivering the LEP Strategic Growth planin a shorter time. The region is knownfor its can-do attitude!

GET ENGAGEDId advise business owners to getinvolved with what the LEP does.Whether youre in finance,manufacturing, law or anything else therewill be a sector group for you. Perhapsyou can get involved with the group orat the very least make contact with thegroup so you can stay in touch withwhat is going on. Thats the way to gostrategically.

At Wosskow Brown we have a partnerwho sits on one of the LEPs sectorboards, a partner who sits on the boardof Sheffield College and, as of last week,a partner who is Chair of Governors inthe new 1,000 pupil through- schoolbeing built at the Olympic Legacy Park.

Thats what we have done to join thedots across all different areas. Its aboutlooking at the connection points

between private sector, public sector,education and community.

Of course, there are lots of ways thatbusinesses can also get involved with thelocal community at a more grass rootslevel. There are local firms, organisations,residents groups etc that businesses canconnect with to strengthen localrelationships.

LETS DO IT! Weve looked at the LEP targets andconsidered a couple of relativelystraightforward ways in which anybusiness can make a difference.

With the Wosskow Brown Foundationwere currently at the point where wehave got a group of 30 mentors fromthe private sector and 30 beneficiaries tobe mentored. We now seek to invitepartners and patrons to support ourefforts so our next stage is to get otherbusinesses on board who can addmomentum and in return well askwhat we can do to help them.

There is already a plan in place forprivate sector growth for the nextdecade. As private sector companies wehave a responsibility to get behind theplan and contribute to this growth.Growth doesnt happen on its own; ithappens when people put in the hardwork and thats down to all of us.

BUSINESS GROWTH

Should you wish to become involved with the Wosskow Brown Foundationor find out more please contact Jim Lawson on 0114 230 0100 or [email protected]

MAKING ADIFFERENCEJust six months in and theWosskow Brown Foundation isalready making a tangibledifference to the companies,organisations and individuals it issupporting.

The first group of organisationsthe Foundation is working with isvaried; including eventsmanagement, brandedmerchandise, luxury clothing,healthy drinks, sports coaching,cycling apparel, industrial designand also care.

The care company, FriendsTogether, has recently won acontract which will result insignificant growth in a shortperiod of time. The Foundation isnow looking at how it may assistthem to build up their internal HRsystems to cope with theadditional demands this newbusiness will bring. Often it is thewraparound support provided toa business which can make a vitaldifference to growth. The recentwww.scaleupreport.co.uk makes astrong case for this.

Wosskow Browns offices in the oldBanner building, Attercliffe

25


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STAYING POWERTHERES A LOT TO CONSIDER WHEN RUNNING A BUSINESS. JULIEFARMER SPEAKS TO REPRESENTATIVES FROM A RANGE OF LOCALCOMPANIES TO HIGHLIGHT SOME OF THE KEY ELEMENTS INVOLVED IN THEDAY-TO-DAY ORGANISATION OF A SUCCESSFUL BUSINESS.



FINANCEWITH PHILLIP EVANS, DIRECTOR, ENABLE FINANCEEnable Finance was established in 2002 to provide commercial finance to businesses.Director Phillip Evans, who has worked in commercial finance since 2007 and whohas built up two mortgage and loan companies, explains how Enable Finance helpsbusinesses to grow and succeed.

There are three separate areas in which we work to assist companies financially.Firstly, we can provide working capital or a cash flow facility. Secondly, we can fundcapital expenditure items such as plant and machinery, new computers, equipment,vehicles, telephone systems and so on. Thirdly, we can assist with propertytransactions. We can offer commercial mortgages or investment mortgages and canalso assist with funding for the purchase of student lets.

Sometimes companies need financial support unexpectedly. They might win a big order but then think how do I fund it? They mightalready have an overdraft but might suddenly have to go off and buy new machinery, employ new talent or import products beforethey can fulfil the order. We can provide the finance to enable them to do this.

We pitch ourselves as a one-stop shop for the business owner to facilitate and fund their business. Its the age old adage that cashis king. Were here to provide that cash and help businesses to prosper.

CORPORATE EVENTSWITH MARK STENTON, DIRECTOR, RINGINGLOWARCHERYSituated at Ringinglow, Sheffield, on the edge of the Peak District NationalPark, Ringinglow Archery caters for all manner of corporate eventsincluding team building, employee rewards and corporate entertaining.Director Mark Stenton outlines some of the experiences available andexplains why it is important for employers to give their team some timeout.

Its important for business owners to take their employees away from theoffice to do something completely different to what they are normallyinvolved in, said Mark.

Our activities include archery, air rifle shooting, air pistols and for thoselooking for something even more adventurous we can offer knife and axe

throwing, a Zombie Challenge or a Wild West experience. Clients can choose just one activity or combine them to create apersonally-tailored experience.

Were situated close to the Norfolk Arms Hotel so we can arrange meeting rooms, function rooms, lunches and accommodation ifrequired. Were located just four miles from the city centre so its easy for clients to reach us but on the other hand were away fromthe hustle and bustle of the city.

We are in the countryside so everyone gets some fresh air and anyone male or female, young or old can get involved. Ourexperiences are more about having a bit of fun than being overly competitive which can be the case with activities such as go-karting and paintballing.

Clients give us great feedback and usually everyone enjoys the experience. Theres lots of cheering for colleagues, plenty of laughterand generally a great time had by all.

28

028 - 029, 032 - 033 FFB July15_Layout 1 23/06/2015 16:30 Page 1

FEATURE

TRANSPORTWITH THE TRAVEL CHOICE ADVISORS AT SOUTHYORKSHIRE PASSENGER TRANSPORT EXECUTIVE(SYPTE)The Inmotion! team aims to improve the way businesses make themost of the travel options available to them through the Departmentfor Transports Local Sustainable Transport Fund (LSTF) in SouthYorkshire.

Travel Choice Advisors Autumn Owen, Gail Parkes and GeorginaSimons help South Yorkshire businesses get the most out of theirtravel options, whether thats bus, tram and train or through cycling oreven better driving.

Autumn, who works on all aspects of the scheme, said: We caninspire businesses to be healthier and happier places to work by finding the best transport options for their needs. This could beanything from accessing free public transport travel passes for apprentices through to guidance on best practice for operators ofgoods vehicles.

Cycling lead Georgina said: Our Cycleboost programme offers the opportunity for employees to try cycling for anything from four-weeks through to three months. The programme includes free bike hire and accessories, access to road skills training andmaintenance training, as well as route advice, repairs and Dr Bike check-ups. As well as saving money on travel, participants on thisprogramme benefit from improved health and fitness.

Gail, who recently joined the Inmotion! team and who focuses on a wide-range of better driving programmes, said: We can helpcompanies reduce costs and improve driver safety. Our Eco-Business Driving programme can help businesses realise a potential 10-15 per cent reduction in fuel consumption. Through our ECO Stars scheme, aimed at operators of goods vehicles, buses andcoaches, we can help to achieve typical minimum reductions in fuel consumption of five per cent in the first year of the programme.

We can also help businesses to incorporate the latest green vehicles into their fleet. Through our Inmotion! Electric Vehiclesprogramme, private and voluntary sector businesses and organisations can benefit from significant discounts on the lease of anelectric vehicle and the installation of a dedicated charging point.

UNDERSTANDING YOUR CUSTOMERSWITH JOHN WORDSWORTH, DIRECTOR, EUROPA MERCEDESEuropa Mercedes is a Mercedes-Benz authorised repairer with a manufacturerapproved workshop which carries out servicing and warranty repairs. Director JohnWordsworth explains why it is crucial for businesses to understand their customersneeds.

Many of our customers are city-centre based business people and we know howimportant time is to them, said John. Thats why myself and my two fellowdirectors have a hands-on approach and do all we can to make things easier forcustomers.

We will collect vehicles for servicing from the home or office and provide acourtesy car if required. Alternatively, if customers choose to bring their vehicle tous we can drop them off at their place of work.

We also understand our customers needs when it comes to having a problemwith their vehicle. We know they dont have time to worry about getting their carrepaired and how important it is that they get the problem solved as soon aspossible.

It doesnt matter whether a business customer has a vehicle which is leased andwhether or not it is on a maintenance contract; we can still do the work.

Just recently, Mercedes-Benz launched a new online quotation and booking servicecalled My Service which enables customers to enter their vehicle details and receive a quote for the work from the nearest fivedealers. Not only does this make pricing transparent for customers and enable them to make comparisons easier but it also allowsthem to book online and even pay online for a discounted fee. This means customers can arrange work on their cars at a time tosuit them this may be in the evening if they dont want to cut into their working day meaning they are not restricted to ourbusiness hours.

This is a great example of understanding your customers and making life that bit easier for them. >>>

L-R: Autumn,Gail, Georgina

29


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Airmaster Air Conditioning LimitedWetherby House | Parkhill | Swallownest | Sheffield S26 4UN

Tel: 0114 288 9911 | Fax: 0114 288 9922 Email: [email protected] | Web: www.airmaster.uk.com

Design Commissioning Maintenance Installation Servicing Energy Assessment

Bringingcomfortto your

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030 FFB July15 23/06/2015 09:31 Page 1

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Does your businessneed funding, to

take it to the next level?

Enable Finance are actively lending and supporting growing companies.

enablefinance.com a trading style of Enable Corporate Strategies Ltd. Cooper Buildings, Sheffield Science Park, Arundel St, Sheffield, South Yorkshire S1 2NS. Telephone:01142 945 046. Registered in England 7365867. Authorised and Regulated by the Financial Conduct Authority. ANY PROPERTY USED AS SECURITY, WHICH MAY INCLUDEYOUR HOME, MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR LOAN. Finance subject to status and formal underwriting.

We provide: Unsecured Business Loans up to 250,000 Commercial Mortgages & Property Finance Cash Flow & Working Capital Facilities Alternative business finance Peer 2 Peer & Crowd Funding

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Business Finance Solutions

History has conditioned the businessowner to go to the bank first whenseeking financial assistance. This isoften a good idea but if the bankmanager says no or is not making a fastenough decision some people assume it isthe end of the road for financing. In fact,there are hundreds of alternatives.

Typically, we can lend up to 250,000to a trading business via an unsecuredbusiness loan, but a lot of people dontrealise this.

Unsecured business loans are generallydescribed as alternative business financebut in actual fact they are prettymainstream as we are using them sooften.

Typically, banks will lend between5,000 and 25,000 on an overdraft butthey will also take a debenture or afixed or floating charge against yourbusiness and may request security by

way of a second charge against propertywhere the overdraft is greater than25,000. We can provide clients with upto 250,000 with no debentureregistered against the company and nofixed or floating charges.

Yes, we may ask for a personalguarantee from the director, but theseguarantees are not supported againstproperty.

A common misconception is thatfunding from anywhere other than thebank is more expensive but risk is alwaysprofiled on an individual basis whetherthe customer goes to a bank or anotherlender and in many cases alternativefinance can be as cost effective, or evencheaper, than bank funding.

On an unsecured loan rates are fromsix per cent. Most of the time there areno early repayment charges and theterms can be spread up to five years.

Another merit of utilising the alternativefinance market is that the technologyenables us to give lending decisionsmore quickly and pay loans out faster.Some of our faster loans pay within 24hours but the typical time frame isbetween seven and 14 days fromapplication to loan payment.

This is not just high risk lending, this islending for mainstream, active tradingbusinesses. We are not here to take overfrom the banks but we can add value tothe banking facilities businesses alreadyhave and help them grow at a fasterrate.

LOOKING FOR FINANCIAL SUPPORT?ENABLE FINANCES DIRECTOR, PHILLIP EVANS, DISPELS THE MYTHSSURROUNDING UNSECURED BUSINESS LOANS.

FINANCE First For Business JULY 2015


CONTACT: Enable FinanceCooper Buildings, Sheffield Science Park, Arundel Street, S1 2NSTel: 0114 294 5046www.enablefinance.com

031 FFB July15 23/06/2015 11:37 Page 1

MAINTENANCEWITH IAN FISHER, BUSINESSDEVELOPMENT MANAGER,AIRMASTERBased in Swallownest with 35 staff andcounting, Airmaster serves Sheffield CityRegions businesses with maintenance ontheir heating, ventilation and airconditioning systems.

No matter what the equipment is, apenny spent on maintenance can savepounds on repairs and energy bills, saidIan.

The heating and cooling in a building canaccount for over 40 per cent of its runningcosts, and a lot can happen to systemsover time that prevent them from workingas they should. A poorly maintained systemmay still reach your expectations of it, butit will do it badly, resulting in increased wear and tear and excessive energy use, which can be up to 60 per cent more than neededbefore it eventually fails.

Frequent monitoring and early detection can help identify small problems before they become major repair costs. Blocked filtersand coils, build-up of dirt on fans, oils leaks, refrigerant loss, are to name a few that can cut the life expectancy of your systems in half.During any PPM visit (planned preventative maintenance) a trained engineer will clean, inspect and evaluate your systems and makeany needed adjustments to ensure everything is running smoothly and efficiently.

We help companies ensure their legal responsibilities are in place and that they conform to all current environmental legislation;perfect for those companies wishing to achieve or upkeep ISO140001.

COMMUNICATIONSWITH ALEX HODGSON,BUSINESS DEVELOPMENTMANAGER, ONE2CALLFor over a decade One2Call has beenadvising clients across the region on theircommunication infrastructure, whether itbe feature-packed phone systems, tailoredcall packages, reliable broadband or ITnetwork design. The company is anapproved supplier of the GovernmentsConnection Voucher Scheme which isoffering SMEs up to 3,000 to increaseinternet speeds.

All business people know thatcommunication is crucial to the success ofa business and a reliable, fast internetconnection plays a key role in this, saidAlex.

The Government funding could run out by the end of the year so now is a great time to consider your connection options. Ifyouve been told you cant get fibre this funding is ideal as anyone can get a superfast fibre connection and this funding can helpcover the installation costs.

We offer a free connection survey for your location so you know exactly what products you can access and from now until March2016 were donating 50 to Bluebell Wood Hospice for every connection we make through the Government scheme.



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CORPORATE FINANCE WITH ROBERT HANNEY, DIRECTOR OF CORPORATE FINANCE,KNOWLES WARWICK LTDThis year is Knowles Warwicks 30th anniversary, and in three decades of working withentrepreneurs and business owners, the company has learnt a lot about whatbusinesses need in order to succeed.

With the economy finally getting back on track, confidence amongst SMEs is on theup, and as a result, funding is increasingly in demand. Businesses are looking to expandand grow, whether that means buying a commercial property, acquiring a competitor,or improving internal infrastructure, said Robert.

We could help with raising finance for companies of all sizes, we can re-organisecorporate debt, advise on management buy-outs and buy-ins and help people buy orsell a company, raise finance for development or growth or prepare an exit strategy.

Over the last 30 years, we have raised funding for various clients, ranging from smalleramounts such as 25,000 for a small beauty salon, to almost 1million for a carehome, and 5.5million for a partnership buyout.

We have built strong, long-term relationships with key figures in the local banking andfinance industry and we use those connections to our clients advantage every day.

NETWORKINGWITH ANGELA BYWATER,MARKETING ANDCOMMUNICATIONS MANAGER,WESTBOURNE SCHOOLIn 2009 a Community Afternoon Tea washeld in Westbourne School during whichthe idea was raised of a forum to improveties between the school and local business.The outcome was the Broomhill BusinessBreakfast. Although originally intended forbusinesses around Broomhill, word soonspread and attendance is now from amuch wider area in and around Sheffield.

Angela, who set up the network said: Abusiness network allows a business personto build new professional relationships andgenerate business opportunities at thesame time.

Business networking is generally a morecost-effective method of generating new

business than advertising or public relations because it involves personal commitmentrather than company money.

Delegates are from all business backgrounds and feedback is overwhelmingly positive.There is no formal structure; just chatting and mingling.

The students play host; meeting and greeting and serving. They are ambassadors for theschool but they are also developing their social skills and thenetwork has proved to be a valuable way of identifying workexperience placements for the Year 10 students.

For information or to attend the next meeting in September 2015,please email [email protected].

FEATURE

33


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The Botanical Gardens Business Centre, 1 Southbourne Road, Sheffield S10 2QN

westbourneschool.co.uk Call 0114 266 0374

Educating girlsand boys for life

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034 FFB July15 23/06/2015 09:21 Page 1

You have found your new offices. What now?You have the staff but where do theirdesks, chairs, storage cabinets etc. fit intothe space? L&TA Groups planning teamplan out your offices to yourspecification, including site visits.

You require new furniture but whatfurniture range is most suitable foryour requirements?L&TA Group have their own showroomswhere you can view furniture oralternatively a site visit to themanufacturers can be arranged where you

can not only view the full range on offerbut also have a tour to see how its made.

Your new offices are ready foroccupation but you still have torelocate your employees belongings i.e.computers, printers, files etc.L&TA Group can organise this for youincluding providing the crates andmanpower with vehicles to take overand install in your new offices.

Where do the power sockets need tobe and who can relocate them?L&TA Group can organise this.

You need offices or boardrooms builtwithin the new officesL&TA Group can organise this.

Your furniture is in, your computers areready and your staff are moving out ofyour old office into the new furnishedone; but this now leaves all your old

furniture sat in offices you need to clear.L&TA Group will remove all your oldfurniture and recycle it.

Need just one office chair?L&TA will deliver and take away your oldone.

When you order a desk is it delivered,set up and put in place for you?L&TA Group does this on every desk itdelivers. We plan and install furniture foroffices all over the UK and Ireland fromone to one thousand staff. And thecherry on top? We will beat any like forlike quote.

RELOCATING YOUR OFFICE, CHANGING THE LAYOUT OF YOUR EXISTINGOFFICE, OR JUST UPGRADING YOUR OFFICE FURNITURE THEN YOU WILLNEED THE SERVICES OF L&TA GROUP OFFICE FURNITURE LTD.

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CONTACT: L&TA Office FurnitureUnit 2-3 Stevenson Industrial Estate,Stevenson Way, Sheffield, S9 3WZTel: 0114 242 5511www.ltasheffield.co.uk

35

UNIT 2-3 STEVENSON INDUSTRIAL EST., STEVENSON WAY, SHEFFIELD, S9 3WZ TELEPHONE: 0114 242 5511

www.ltasheffield.co.uk

L&TA office furnitureSheffield l United Kingdom

L&TA Office Furniture, Sheffield are one of the UK leading suppliers of office desking seating andstorage systems. L&TA is ideal for local businesses and corporate customers seeking new orused office furniture to furnish or update their workspace cost-effectively. We are a facilitiesmanagement organisation with experience moving a variety of facility types, including offices,

warehouses, libraries and universities.

As well as an extensive range of new and second hand office furniture, we also offer office clearanceservices. Our goal is to provide efficient and cost effective moves, that limit operational downtime and smoothly transition

you into your new facilities. Our extensive portfolio of desking ranges, seating ranges and storage ranges coupled withrecreational furniture undoubtedly caters for every office design and scheme.

Contact ourteam today for

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www.geniecreative.co.uk109 Meersbrook Centre, 19 Valley Road, Sheff

Documents

First For Business July 2015