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There will always be a time in the life of a manager when he or she needs to terminate an employee. In doing so, a manager should always be prudent. Here are some tips for managers to follow in making sure that certain procedures are observed in terminating employees.
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Firing Employees: Do’s and Don’ts
By: Dianne Shaddock
© 2010 Easy Small Business HR. All rights reserved.
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Firing Employees: Do's and Don'ts
Special Report From: EasySmallBusinessHR.com
If you manage employees, sooner or later you will be faced with making
the very difficult decision to fire an employee for poor performance or
some other work related infraction. The decision to fire a worker should
not be taken lightly. Think about the following “Do’s and Don’ts” before
taking a step towards ending a staff members’ employment:
Don’t:
Leave the task to someone who does not have direct supervision of the
worker being fired. If you are their direct supervisor, you have the ultimate
responsibility to deliver the “bad news”.
Why? Not only does it put the person who does not supervise the
employee in an unfair and uncomfortable position of being the messenger
of your decision, but it makes the affected employee feel dismissed, angry
and resentful. Sit with your employee and be clear with them as to why
they are being fired. If you have been communicating with your worker
prior to notifying that they will be let go, (and I hope that you have), the
fact that you have reached the point where they will be fired should not be
a surprise to them.
© 2010 Easy Small Business HR. All rights reserved.
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Don’t:
Fire an employee on the spot unless the actions are so egregious that it
requires immediate removal from the workplace.
Why? It is critical to be consistent with how you determine what acts of
employee conduct or misconduct rise to the level of firing an employee.
All businesses no matter how small should have basic standards in place
that highlight your expectations relating to employee conduct or behavior
in the workplace and the consequences of violating these standards. Firing
an employee without having company standards in place that show that
you have specific expectations of employees and their behavior
complicates situations where an employee feels that they have been treated
unfairly.
You should always investigate all situations that are brought to your
attention whenever possible. This means talking not only to the employee
in question, but any other staff members, customers, or clients who may
be able to provide details that will inform your decision to keep or fire the
employee.
If you don’t have any standards or policies in place, the best approach for
firings involving less complicated work violation situations may be to give
the employee a warning that their actions are inappropriate and then
clearly highlight your expectations moving forward. Let them know that
any future violations will result in termination. Document the date that the
employee received this information and place a note in their file.
Be proactive and summarize your expectations of all employees in writing
including the consequences for misconduct. Give a written document to all
of your employees that highlight your expectations. Employees deserve to
© 2010 Easy Small Business HR. All rights reserved.
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know what is expected of them, as well as the consequences of certain
actions or behaviors in the workplace.
Do:
Fire workers who have crossed the line of what is considered egregious
inappropriate behavior if you are absolutely certain based on the facts that
the employee is guilty of misconduct. Behaviors that might require
immediate dismissal if proven are:
Violence against others
Sexual harassment
Threats
Bringing weapons to work
Remember to be proactive and have written standards in place that
highlight the company’s position on employee conduct and behavior. Be
careful to fully investigate any complaints before making the decision to
fire a worker. If you are not sure if a worker is guilty of any violation and
you need time to learn more in situations such as the ones described
above, suspend the employee with pay until you are able to research the
situation and talk to all of the individuals involved.
© 2010 Easy Small Business HR. All rights reserved.
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Do:
Respect the privacy and confidentiality of everyone involved by meeting
with your employee(s) in a private area; (it’s o.k. to have a management
person present if appropriate as a witness).
Do:
Tell your employee the reason for the termination. Have a letter prepared
briefly summarizing the reason for their being fired, the date of the firing
and when their benefits will end, (if applicable).
Give your employee their last paycheck if at all possible when you notify
them that they are being fired. If this is not possible, let them know when
they can expect to receive their last check and that it will be mailed to
their home.
It is recommended that you consult with an employment law attorney if
you do not have a dedicated human resources professional in place to help
you through these more complicated situations.
© 2010 Easy Small Business HR. All rights reserved.
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Need More Employee Hiring and
Managing Tips?
Get Timely Free Advice on:
How to Find the Best Employees
Manage Difficult Staff
Fire Problem Employees
Develop Employee Policies and
Procedures… and so much more!
You’ll also get my FREE 6 page report:
Giving Your Employees What They Really Want
© 2010 Easy Small Business HR. All rights reserved.