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Financial Sustainability
What are your titles? What do your funders say about your service? Have you invested in:
Training Quality assurance?
What do your materials look like? What image do you portray?
Easy to remember number
Efficient and trusted referral resource
Partner with public safety personnel
First responder in emergencies
Data collection and trend analysis
Integrate 211 into your local programs
Economic Stimulus funding
Partner with 211 for disaster planning
Make 211 materials available to the public
Provide volunteers during disasters
Single funding model
Standardized training
Standardized service delivery
Standardized billing
Swine Flu / H1N1 hotline
Strategic National Stockpile (SNS)
Pandemic exercises / drills
Public Information dissemination
Rumor Control
Trend Analysis
Coordination of other NGO’s
Easy to remember number
Efficient and trusted referral resource
Data collection and trend analysis
More efficient model to deliver their services
Low income utility programs cross-promotion /application completion
Partner for Community Disaster Preparedness programs:
Please call 211 if you have any health or safety-related concerns regarding power in your home such as:
Life-support equipment;Other medical equipment that requires electricity;
Health-related heating/cooling needs;Health or safety-related equipment requiring electricity; or
Refrigerated medication.
Data collection
Trend Analysis
Needs Assessments
Advocacy
Easy to remember number
Efficient and trusted referral resource
Data collection and trend analysis
More efficient model to deliver their services
Conduct a caller profile study to assess % of target population callers.
Review the local strategic plan to determine what role your service can play in advancing specific strategies or elements.
Ensure that your I&R software has the capacity to collect key data
John Ohanian CEO
211 San Diego Ph. (858) 300-1303
Mona FreelsCOO
211 San DiegoPh. (858) 300-1230