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Ericsson Nikola Tesla d.d.ETK/F
Controller Education I
THE CONTROLLERS ROLE IN ETK INCOME STATEMENT ´vs. BALANCE SHEET DEFINITION OF COST OF SALES CASH FLOW METHODOLOGY ACCOUNTING TRAINING OF TYPICAL TRANSACTIONS
LUNCH COST PER HOUR CALCULATION STANDARD COST CALCULATION FIXED vs VARIABLE COSTS ETK INCOME AND COST DRIVERS KEY RATIOS BALANCED SCORE CARD CONSOLIDATED ACCOUNTING
Date 28/4 Time 9-16
Agenda:Agenda:
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
FINANCIAL STATEMENTS
provide financial information of the company’s activitiesdone at regular intervals - monthly, quarterlyfiscal year ( 12 month reporting period ) correspond to calendar year
Balance sheet Income statement Statement of changes in financial positions ( Cash flow
statement ) Notes
provide financial information of the company’s activitiesdone at regular intervals - monthly, quarterlyfiscal year ( 12 month reporting period ) correspond to calendar year
Balance sheet Income statement Statement of changes in financial positions ( Cash flow
statement ) Notes
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
BALANCE SHEET
shows the status of the company assets, liability and equity on a certain day Balance sheet structure on 991231
Assets 85 Liabilities 60
-cash - supplier
-acc.receivable - payroll
-inventories - customer downpayment
- fixed assets - loans
Equity 25
Total 85 Total 85
shows the status of the company assets, liability and equity on a certain day Balance sheet structure on 991231
Assets 85 Liabilities 60
-cash - supplier
-acc.receivable - payroll
-inventories - customer downpayment
- fixed assets - loans
Equity 25
Total 85 Total 85
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
INCOME STATEMENT = PROFIT OR LOSS STATEMENT
financial description of the company’s total activities within a certain period ( during one year ) difference between company sales and cost during the same period
Income statement structure for I -XII 99
Sales 50
Costs - 45
Profit 5
financial description of the company’s total activities within a certain period ( during one year ) difference between company sales and cost during the same period
Income statement structure for I -XII 99
Sales 50
Costs - 45
Profit 5
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
STATEMENT OF CHANGES IN FINANCIAL POSITION
focuses on the company’s financial development from the view of cash flow during a given period reflects the payments received and payments made during the period link between Income statement and Balance sheet
Cash flow structure:
Cash flow Opening Balance
+/- cash provided by operations
+/- changes in working capital and investments
Cash flow Closing Balance
focuses on the company’s financial development from the view of cash flow during a given period reflects the payments received and payments made during the period link between Income statement and Balance sheet
Cash flow structure:
Cash flow Opening Balance
+/- cash provided by operations
+/- changes in working capital and investments
Cash flow Closing Balance
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
CASH FLOW
Positive impact on Cash flow decreasing of Material on stock ( - ) inventories decreasing of Operating expenses ( + ) net income customer payments ( - ) acc. receivable supplier liabilities ( + ) acc. Payable
Negative impact on Cash flow increasing of Material on stock ( + ) inventories increasing of Operating expenses ( - ) net income payments to suppliers ( - ) acc. payable customer credits ( + ) acc. receivable
Positive impact on Cash flow decreasing of Material on stock ( - ) inventories decreasing of Operating expenses ( + ) net income customer payments ( - ) acc. receivable supplier liabilities ( + ) acc. Payable
Negative impact on Cash flow increasing of Material on stock ( + ) inventories increasing of Operating expenses ( - ) net income payments to suppliers ( - ) acc. payable customer credits ( + ) acc. receivable
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
INCOME STATEMENT
LEGAL REPORTING CORPORATE REPORTING
( cost based ) ( activity based )
Domestic sales Net sales
Foreign sales Cost of sales
Other income Margin
Changes in inventories Operating revenues
Material costs Operating expenses
Payroll costs - technical expenses
Depreciation - selling expenses
Reserves - general and adm. Expenses
Other costs Operating income
Income before taxes Financial revenue/expenses
Income before taxes
LEGAL REPORTING CORPORATE REPORTING
( cost based ) ( activity based )
Domestic sales Net sales
Foreign sales Cost of sales
Other income Margin
Changes in inventories Operating revenues
Material costs Operating expenses
Payroll costs - technical expenses
Depreciation - selling expenses
Reserves - general and adm. Expenses
Other costs Operating income
Income before taxes Financial revenue/expenses
Income before taxes
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
INCOME STATEMENT - Main report
Net sales 50 Financial income 1
Cost of sales - 26 NUMERATOR IN ROCE 7
MARGIN 24
Financial expenses - 1
Operating revenues 0 INCOME BEFORE TAXES 6
Operating expenses - 18
- technical expenses Taxes - 1
- selling expenses NET INCOME 5
- gen. and adm. Exp.
OPERATING MARGIN 6
Net sales 50 Financial income 1
Cost of sales - 26 NUMERATOR IN ROCE 7
MARGIN 24
Financial expenses - 1
Operating revenues 0 INCOME BEFORE TAXES 6
Operating expenses - 18
- technical expenses Taxes - 1
- selling expenses NET INCOME 5
- gen. and adm. Exp.
OPERATING MARGIN 6
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
INCOME STATEMENT - Main report
NET SALES - equal to income from products and services sold to customer COST OF SALES - cost of goods and services sold to customer MARGIN - profit, difference between Net sales and Cost of sales OPERATING REVENUES - revenue which is not Net sales OPERATING EXPENSES - all technical, marketing and admin. exp.
-technical expenses
- selling expenses
- gen. and adm. Exp. OPERATING MARGIN - difference between sales/revenue and cost/expenses FINANCIAL INCOME - interest , G/L on foreign exchange on cash, bank acc. NUMERATOR in ROCE - ROS*CTO - shows the profitability of the company FINANCIAL EXPENSES - interest, G/L on foreign exchange on loans INCOME BEFORE TAXES - result of the company activities
NET SALES - equal to income from products and services sold to customer COST OF SALES - cost of goods and services sold to customer MARGIN - profit, difference between Net sales and Cost of sales OPERATING REVENUES - revenue which is not Net sales OPERATING EXPENSES - all technical, marketing and admin. exp.
-technical expenses
- selling expenses
- gen. and adm. Exp. OPERATING MARGIN - difference between sales/revenue and cost/expenses FINANCIAL INCOME - interest , G/L on foreign exchange on cash, bank acc. NUMERATOR in ROCE - ROS*CTO - shows the profitability of the company FINANCIAL EXPENSES - interest, G/L on foreign exchange on loans INCOME BEFORE TAXES - result of the company activities
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
COST OF SALES
CONTENTS Cost of goods SOLD
- direct material
- direct labour
- overhead cost - fixed ( depreciation,maintenance, rents, management and administrative cost )
- variable ( indirect material )
- other cost
CONTENTS Cost of goods SOLD
- direct material
- direct labour
- overhead cost - fixed ( depreciation,maintenance, rents, management and administrative cost )
- variable ( indirect material )
- other cost
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
BALANCE SHEET - Main Report
Cash 5 Long term loans 10
Accounts Receivable 25 TOTAL LIABILITIES 60
Inventories 35
Property,Plant, Equipment 20 Capital stock 15
TOTAL ASSETS 85 Retained Earnings 5
Net profit for the year 5
Accounts Payable 5 TOTAL EQUITY 25
Customer downpayment 10
Accrued liabilities 10 TOTAL LIABILITIES
Short term loans 25 AND EQUITY 85
TOTAL CURRENT LIABILITIES 50
CAPITAL EMPLOYED ( 85 - 50 ) 35
Cash 5 Long term loans 10
Accounts Receivable 25 TOTAL LIABILITIES 60
Inventories 35
Property,Plant, Equipment 20 Capital stock 15
TOTAL ASSETS 85 Retained Earnings 5
Net profit for the year 5
Accounts Payable 5 TOTAL EQUITY 25
Customer downpayment 10
Accrued liabilities 10 TOTAL LIABILITIES
Short term loans 25 AND EQUITY 85
TOTAL CURRENT LIABILITIES 50
CAPITAL EMPLOYED ( 85 - 50 ) 35
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
KEYRATIOS
values for measurement company performance, profitability, productivity and liquidity
% ROS - Return on sales % ROCE - Return on capital employed CTO,times - Capital turnover ITO,times - Inventory turnover ATO,times - Accounts receivable turnover
values for measurement company performance, profitability, productivity and liquidity
% ROS - Return on sales % ROCE - Return on capital employed CTO,times - Capital turnover ITO,times - Inventory turnover ATO,times - Accounts receivable turnover
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
CHART OF ACCOUNTS
Systematically ordered list of all General ledger accounts, defined according to accounting principles
Contents
- accounts number
- accounts name
- control information for each G/L account
Systematically ordered list of all General ledger accounts, defined according to accounting principles
Contents
- accounts number
- accounts name
- control information for each G/L account
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation General Ledger Chart of Accounts
ACC. GROUP FROM TO DESCRIPTION B/S P/L
0 000000 099999 Assets X
1 100000 199999 Current assets X
2 200000 299999 Short and long term liability X
3 300000 399999 Material X
4 400000 499999 Business costs X
5 500000 599999 Internal cost transfers X
6 600000 699999 Production , finish goods X
7 700000 799999 COS and revenue X
8 800000 899999 Business financial result X
9 900000 999999 Capital and reserves X
ACC. GROUP FROM TO DESCRIPTION B/S P/L
0 000000 099999 Assets X
1 100000 199999 Current assets X
2 200000 299999 Short and long term liability X
3 300000 399999 Material X
4 400000 499999 Business costs X
5 500000 599999 Internal cost transfers X
6 600000 699999 Production , finish goods X
7 700000 799999 COS and revenue X
8 800000 899999 Business financial result X
9 900000 999999 Capital and reserves X
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING
Double entry bookkeeping: DEBITS equal CREDITS
DEBITS increase ASSETS
DEBITS decrease LIABILITIES
CREDITS increase LIABILITIES and EQUITY
CREDITS decrease ASSETS
Double entry bookkeeping: DEBITS equal CREDITS
DEBITS increase ASSETS
DEBITS decrease LIABILITIES
CREDITS increase LIABILITIES and EQUITY
CREDITS decrease ASSETS
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING
An INCREASE in SHAREHOLDERS EQUITY is a CREDIT
Consequently, NET INCOME for the year must be a CREDIT
INCOME /REVENUES are CREDIT entries
COST/EXPENSES are DEBIT entries
An INCREASE in SHAREHOLDERS EQUITY is a CREDIT
Consequently, NET INCOME for the year must be a CREDIT
INCOME /REVENUES are CREDIT entries
COST/EXPENSES are DEBIT entries
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING EXAMPLES
Incorporation of a company with a share capital of 5 MHRK, paid in cash Acquisition of machinery and equipment for 4 MHRK
Payment of liability of fixed asset acquisition
Hire of personnel, monthly salary cost of 0,1 MHRK
Purchase of raw materials 0,4 MHRK
Sale of first production 0,8 MHRK
Incorporation of a company with a share capital of 5 MHRK, paid in cash Acquisition of machinery and equipment for 4 MHRK
Payment of liability of fixed asset acquisition
Hire of personnel, monthly salary cost of 0,1 MHRK
Purchase of raw materials 0,4 MHRK
Sale of first production 0,8 MHRK
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING - example 1
INCORPORATION OF COMPANY
BALANCE SHEET BALANCE SHEET
Assets -cash 5 MHRK Share capital 5 MHRK
INCORPORATION OF COMPANY
BALANCE SHEET BALANCE SHEET
Assets -cash 5 MHRK Share capital 5 MHRK
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING - example 2
PURCHASE OF MACHINERY AND EQUIPMENT
BALANCE SHEET BALANCE SHEET
PP&E Accounts Payable
equipment 4 MHRK Supplier 4 MHRK
PURCHASE OF MACHINERY AND EQUIPMENT
BALANCE SHEET BALANCE SHEET
PP&E Accounts Payable
equipment 4 MHRK Supplier 4 MHRK
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING - example 3
PAYMENT OF LIABILITY OF FIXED ASSETS ACQUISITION
BALANCE SHEET BALANCE SHEET
Accounts payable Assets
supplier 4 MHRK Cash 4 MHRK
PAYMENT OF LIABILITY OF FIXED ASSETS ACQUISITION
BALANCE SHEET BALANCE SHEET
Accounts payable Assets
supplier 4 MHRK Cash 4 MHRK
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING - example 4
HIRE OF PERSONNEL
INCOME STATEMENT BALANCE SHEET
Expenses Liabilities
gross salary 0,1 MHRK Payroll liabilities 0,1MHRK
HIRE OF PERSONNEL
INCOME STATEMENT BALANCE SHEET
Expenses Liabilities
gross salary 0,1 MHRK Payroll liabilities 0,1MHRK
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING - example 5
PURCHASE OF RAW MATERIAL
BALANCE SHEET BALANCE SHEET
Assets Accounts Payable
inventories 0, 4 MHRK Supplier 0,4 MHRK
PURCHASE OF RAW MATERIAL
BALANCE SHEET BALANCE SHEET
Assets Accounts Payable
inventories 0, 4 MHRK Supplier 0,4 MHRK
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING - example 6
SALE OF PRODUCTS
BALANCE SHEET INCOME STATEMENT
Assets Net sales
Acc. receivable 0,8 MHRK Sale of product 0,8 MHRK
SALE OF PRODUCTS
BALANCE SHEET INCOME STATEMENT
Assets Net sales
Acc. receivable 0,8 MHRK Sale of product 0,8 MHRK
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING - example
INCOME STATEMENT
INCOME- Net sales 0,8 MHRK
COST - Salaries - 0,1 MHRK
Net income/profit 0,7 MHRK
INCOME STATEMENT
INCOME- Net sales 0,8 MHRK
COST - Salaries - 0,1 MHRK
Net income/profit 0,7 MHRK
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
ACCOUNTING - example
BALANCE SHEET
ASSETS LIABILITIES
Cash 1,0 MHRK Salaries 0,1 MHRK
Acc. receivable 0,8 MHRK Supplier 0,4 MHRK
Inventories 0,4 MHRK
PP&E 4,0 MHRK EQUITY
Capital 5,0 MHRK
Profit 0,7 MHRK
TOTAL 6,2 MHRK TOTAL 6,2 MHRK
BALANCE SHEET
ASSETS LIABILITIES
Cash 1,0 MHRK Salaries 0,1 MHRK
Acc. receivable 0,8 MHRK Supplier 0,4 MHRK
Inventories 0,4 MHRK
PP&E 4,0 MHRK EQUITY
Capital 5,0 MHRK
Profit 0,7 MHRK
TOTAL 6,2 MHRK TOTAL 6,2 MHRK
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FI-AM Presentation General Ledger Chart of Accounts
Account types
A asset
D customer
K vendor
M material
S general ledger
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
FI-AM Presentation General Ledger Posting key
Debits customer Credits customers01 Invoice 12 Reverse invoice02 Reverse credit memo 11 Credit memo 05 Outgoing payment 15 Incoming payment
Debits Vendors Credits Vendors21 Credit memo 32 Reverse invoice 22 Reverse credit memo 31 Invoice25 Outgoing payment 35 Incoming payment
Debits General ledger Credits General ledger40 Debit entry 50 Credit entry
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
Balanced Scorecard
IntroductionExample of ETK BSCExample of MU Croatia BSCCan we use it on lower level?Back to agenda
ERICSSON Concept on: http://esenpnt104.ericsson.se/lme
Ericsson Nikola Tesla d.d.ETK/F
Our business will not look the same...
…our reporting can’t look the same
Ericsson Nikola Tesla d.d.ETK/F
What is Balanced Scorecard?
The balance scorecard concept is used– to measure our present performance and how well we are prepared for the future
– to recognize our own “Intellectual capital “ ( the collection of intangible resources, which contribute to the success and value of a company)
The BSC is methodology how to– put in relation business trends and business objectives
– link action to strategy
The BSC
– keep us focused on business performance
– push us to measure our strategy and each important activity
– push us to review our business concept permanently
Ericsson Nikola Tesla d.d.ETK/F
Visualize vision and strategies
Thebalance
scorecardmodel
Focus on Key Performance
Indicators
Balance of business
perspectives
Driver for performance
improvements
The Balance Scorecard modelA common toolbox
Link action with strategy
Stay balanced Stay focused
Drive action
Ericsson Nikola Tesla d.d.ETK/F
Corporate Business perspectives
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Financial
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Employee
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Internal efficiency
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Customer1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Innovation
Relationship with customers and distributor, business / market / product position and brand images.
Performance of processes and support
systems.
Knowledge, skill, motivation, behavior, ability, etc.
Traditional items presented in
financial statements.
Intellectual property and renewal.
Ericsson Nikola Tesla d.d.ETK/F
CustomerCustomer
FinancialFinancial
InnovationInnovation
InternalInternalefficiencyefficiency
EmployeeEmployee
Ericsson Nikola Tesla d.d. BSC perspectives and KPI-sEricsson Nikola Tesla d.d. BSC perspectives and KPI-s
• Net Sales & Growth• Income before taxes• Cash flow• ATO (A/R-NS)• ITO (Inventory-CoS)
• New products development & sales• Consumer product sales growth• Market share GSM• Services sales
• Customer satisfaction• In Service Performance• Time with Customer
• Sales/employees• SG&A expenses/sale• TTC lead time• TTC delivery precision• Regional activities, Customer Solution, Services and Design, top 3 position globally
• Competence shift, including rightsizing• Management program• Employee Satisfaction
Ericsson Nikola Tesla d.d.ETK/F
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Internal efficiency
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Innovation
Ericsson Nikola Tesla d.d. BSCEricsson Nikola Tesla d.d. BSC
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Employee
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Customer
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Financial
ExampleExample
Ericsson Nikola Tesla d.d.ETK/F
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Financial
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Cash flow
Trend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
ITOTrend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
ATOTrend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Income before taxes
Trend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Net Sales & GrowthTrend
99Q1 99Q2 99Q3 99Q4
ExampleExample
Ericsson Nikola Tesla d.d.ETK/F
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Innovation
Trend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Market share GSMTrend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Consumer product sales growth
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
New products development and sales
Trend
99Q1 99Q2 99Q3 99Q4
Trend
99Q1 99Q2 99Q3 99Q4
Services sales
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
ExampleExample
Ericsson Nikola Tesla d.d.ETK/F
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Internal efficiency
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
SG&A expenses/saleTrend
99Q1 99Q2 99Q3 99Q4 99Q1 99Q2 99Q3 99Q4
Trend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
TTC lead time
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
TTC delivery precisionTrend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Sales/employeesTrend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Regional activities, Customer Solution,
Services and Design, top 3 position globally
Trend
ExampleExample
Ericsson Nikola Tesla d.d.ETK/F
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Customer
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
In Service PerformanceTrend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Customer satisfaction Trend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Time with CustomerTrend
99Q1 99Q2 99Q3 99Q4
ExampleExample
Ericsson Nikola Tesla d.d.ETK/F
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Employee
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Employee Satisfaction Trend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Management programTrend
99Q1 99Q2 99Q3 99Q4
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Competence shift, including rightsizing
Trend
99Q1 99Q2 99Q3 99Q4
ExampleExample
Ericsson Nikola Tesla d.d.ETK/F
CustomerCustomer
FinancialFinancial
InnovationInnovation
InternalInternalefficiencyefficiency
EmployeeEmployee• Net Sales MU Croatia• Market Contribution MU Croatia
• Market share in DATACOM• Market share in DN IP• Commercial Service Agreement HT• New network monitoring system
• Headcount MU Croatia• Y2K - Progress of project
• Employee Satisfaction
MU CROATIA BSC perspectives and KPI-sMU CROATIA BSC perspectives and KPI-s
• Market share in GSM terminals• Market share in GSM system
• Market Share in CATV• Customer Satisfaction
Ericsson Nikola Tesla d.d.ETK/F
MU CROATIA BSCMU CROATIA BSC
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Employee
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Internal efficiency
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Customer1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Innovation
1 5
32 4
On Track
Warning
Off Track
On target
Excellent
Financial
ExampleExample
Ericsson Nikola Tesla d.d.ETK/F
CustomerCustomer
FinancialFinancial
InnovationInnovation
InternalInternalefficiencyefficiency
EmployeeEmployee
??? Possible KPI-s for ETK/F BSC??? Possible KPI-s for ETK/F BSC
•Result of financial activities (interests etc.) •Decrease costs•...
• PARI (EDI) implementation• Switching to new mail system• ISO 9001• SAP/R3 new reports• Controller network • BSC implementation•…•...
• Sectors satisfaction• Auditors satisfaction•….•….
• Period-end-closing efficiency• Reporting• Needs for overtime work •…•...
• Competence shift, including rightsizing• Management program• Employee Satisfaction•...
Can You do something similar in your sector?Can You do something similar in your sector?
Ericsson Nikola Tesla d.d.ETK/F
U sustavu bilanciranja koji primjenjujemo na zalihe, zalihe se iskazuju po troškovima nabave ili po neto vrijednosti koja se može realizirati, ovisno o tome
koja je vrijednost niža.
Trošak zalihe treba obuhvatiti sve troškove kupnje, troškove konverzije i druge troškovekoji su nastali u dovođenju zaliha na sadašnju lokaciju i sadašnje stanje.
Neto procijenjena vrijednost koja se može realizirati je procijenjena prodajna cijena utijeku redovitog poslovanja minus procijenjeni troškovi dovršenja i procijenjeni troškovinužni da se obavi prodaja
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
- kupovna cijena (cjenik od dobavljača)- carina i druge uvozne pristojbe- troškovi prijevoza- troškovi čuvanja, rukovanja i drugi troškovi koji se mogu pripisati nabavci, umanjen za diskonte, rabate i subvencije (material burden)
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
I. IZRAVNI TROŠKOVI MATERIJALAII. TROŠKOVI KONVERZIJE
1. Izravni trošak rada2. Fiksni opći troškovi proizvodnje3. Varijabilni opći troškovi proizvodnje4. Ostali opći troškovi
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
- amortizacija i održavanje proizvodnih zgrada i opreme,- trošak managementa i administracija pogona
Raspored općih fiksnih troškova proizvodnje temelji se na normalnom kapacitetu proizvodnje pojedinog pogona
Back to agenda
Ericsson Nikola Tesla d.d.ETK/F
Neizravni troškovi koji ovise izravno ili gotovo izravno oobujmu proizvodnje:
• neizravni materijal proizvodnje• neizravni rad proizvodnje• energija utrošena u proizvodnji
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Ericsson Nikola Tesla d.d.ETK/F
• Definicija troška koji se kapitalizira• Raspodjela troška po vrsti • Budget• Definirati normalni kapacitet proizvodnje• Standardna sastavnica materijala• Standardna sastavnica operacija• Kalkulacija troška direktnog rada/satu za svako mjesto troška• Kalkulacija varijabilnog troška/satu za svako mjesto troška• Kalkulacija fixnog troška/satu za svako mjesto troška• Unos svih podataka u SAP• SAP kalkulacija standardne cijene
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Ericsson Nikola Tesla d.d.ETK/F
The fundamental philosophy is that all cost should be allocated to the products based on their individual consumption of activities, by means of cost drivers.
The assumption id that all activities performed in the company have a rational purpose, I.e. no costs exist that have no relation to the production. This means that:
1 ACTIVITY COST MONEY - To administrate a production order generates salary and computer costs
2 PRODUCTS CONSUME ACTIVITIES - You administrate a production order because you are going to produce a product
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Ericsson Nikola Tesla d.d.ETK/F
ADVANTAGES:
• Costs that not directly are depended on the product’s manufacturing time are allocated in the fairer way• Gives better cost relation between high and low volume products• Steering signals for rationalization and choice of range of products
DISADVANTAGES:
• Requires more budget parameters• Requires a higher quality of data input
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Ericsson Nikola Tesla d.d.ETK/F
• RESOURCES Add value and cause costs; premises, personnel,and machines. E.g. the person in charge of theproduction planning and his/her PC
• ACTIVITIES Everything which is executed in a company can be described as an activity, e.g. the administration ofmanufacturing orders
• COST DRIVERS A quantifiable measurement of the activities whichlinks the products to the activity, i.e. runs the activity.E.g. the number of orders
• OBJECTS The target of the costs; products, services, customers, markets
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Ericsson Nikola Tesla d.d.ETK/F
Traditional cost control per account:
Shows at the very most how somethingshould be done or has done. Difficult tofind information for continuousimprovements.
Cost control per activity:
Shows what is being done and why.Easy to find information for continuousimprovements
Type of cost Amount
Personnel 3.000Premises 1.500Capital 1.000Computer 500Training 200Other 700
------------------Total 6.900
Activity Amount
Monitoring deliveries 2.000Supplier contacts 1.575Purchase 1.100Order bookings 1.500Order changes 350Forecast 1.475
----------------Total 6.900
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Ericsson Nikola Tesla d.d.ETK/F
Fixed vs. Variable cost
What is the difference between fixed & variable cost?Why is it important to differ between fixed & variable cost?Example: Which cost are fixed & which are variable?How can we help people to reduce costs?
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Ericsson Nikola Tesla d.d.ETK/F
What is the difference between fixed & variable cost?
Fixed costs are costs that that we can not change in a short perspective (<1year). A fixed cost is a cost that we will have even if the company is doing bad.
Variable costs are costs that we can change in a short perspective. If the company is doing bad, we can choose not to have this cost.
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Ericsson Nikola Tesla d.d.ETK/F
Why is is important to differ between fixed & variable cost?
Fixed costs demands big focus before we get it - planning & forecasting - when we have chosen it we can not get rid of it!
Variable costs demands big focus when we need to cut cost quickly because of bad performance in the company.
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Ericsson Nikola Tesla d.d.ETK/F
Example: Which cost are fixed & which are variable?
Fixed: Employee costs (salary, taxes), IS/IT (computers), Premises (buildings, fees)
Variable: Marketing (advertising, representation), Training (courses), Premises (maintenance, electricity) Over-time, Travel (tickets, hotel).
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Ericsson Nikola Tesla d.d.ETK/F
How can we help people to reduce costs?
Fixed: Support in planning and showing effects of fixed cost decision.
Variable: Inform people of the need of reducing cost, use equipment more efficient, reduce overtime, stop traveling - make a telephone call
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Ericsson Nikola Tesla d.d.ETK/F
KEY RATIOS
What does key ratio mean?What is key ratios used for?What different key ratios exist?What key ratios do we use?How are they calculated?
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Ericsson Nikola Tesla d.d.ETK/F
KEY RATIOS - What does key ratio mean?
KEY = Solution, explanation. (...is the key to the problem...is the key to success...)
RATIO = Relationship, proportion. (...relationship was 1 against 5...the proportion was 2:1...)
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Ericsson Nikola Tesla d.d.ETK/F
KEY RATIOS - What is key ratios used for?
Key ratios are used to show important measurements for success in a simple and understandable way and to show the measurements in proportion to something.
E.g. If you say that the inventory is 100MHRK in a company it doesn’t say anything if you do not compare it to something else in the company.
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Ericsson Nikola Tesla d.d.ETK/F
KEY RATIOS - What different key ratios exist?
Cost in proportion to net salesCost in proportion to employeesInventory in proportion to cost of sales (ITO)Sales per employeeCustomer visits per sales employeeReturn on sales (ROS)Account receivables in proportion to sales (ATO)
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Ericsson Nikola Tesla d.d.ETK/F
KEY RATIOS - What key ratios do we use?
ITO - Inventory in proportion to Cost of Sales (CoS)ROS - Return on sales ATO - Account receivables (A/R) in proportion to sales Sales per employee
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Ericsson Nikola Tesla d.d.ETK/F
KEY RATIOS - How are they calculated?
ITO = (Annualized CoS)/(Average Inventory)ROS = (Contribution)/(Net Sales)ATO = (Annualized Net Sales)/(Average Accounts receivable)Sales per employee = (Sales)/(Employee)Calculation in Days = 365/ITOAverage = (9812A+9803A+9804A)/3Annualized = 9803A*4 = full year figure
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Ericsson Nikola Tesla d.d.ETK/F
KEY RATIOS - How are they calculated?
9812A 9903A9904A
Inventory = 200 150 100CoS = 233
ITO = (233/4*12) / ((200+150+100)/3) = 4.66
ITO = 365/4.66 = 78 Days
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Ericsson Nikola Tesla d.d.ETK/F
KEY RATIOS - How are they calculated?
200
150
100
9812A 9903A 9904A
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Ericsson Nikola Tesla d.d.ETK/F
KEY RATIOS - How ETK/F use key ratios:
KEY RATIOS Change9512A 9612A 9712A 9812A 9903A 9812-9903A
ETK/F costs as % on net sales 1,28% 1,17% 1,03% 0,97% 1,69% 74%
Bankcommissions as % on Net Sales 0,97% 0,49% 0,48% 0,33% 0,39% 17%
No. of supplier inv./empl. 201 311 514 575 667 16%
No. of cust.inv./empl. 161 103 96 135 142 5%
ETK/F efficency
Travelling orders
Customer invoices
No. of employees
Supplier inv.
0
5.000
10.000
15.000
20.000
25.000
30.000
35.000
40.000
45.000
9512A 9612A 9712A 9812A 9903A
No. of inv. & orders
0
10
20
30
40
50
60
70
80
90
100No. of employees
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Ericsson Nikola Tesla d.d.ETK/F
ETK CONTROLLER EDUCATION
THE CONTROLLERS ROLE IN ETK (LARS) INCOME STATEMENT ´vs. BALANCE SHEET (ANDERS/ZLATA) DEFINITION OF COST OF SALES ( ANDERS/ZLATA) CASH FLOW METHODOLOGY (LARS) ACCOUNTING TRAINING OF TYPICAL TRANSACTIONS (LARS)
LUNCH COST PER HOUR CALCULATION (NEDA,ANDERS) STANDARD COST CALCULATION (VESNA V) FIXED vs VARIABLE COSTS (ANDERS/NEDA) ETK INCOME AND COST DRIVERS (LARS) KEY RATIOS (ANDERS) BALANCED SCORE CARD (BORIS) CONSOLIDATED ACCOUNTING (LARS) SAP/R3 TERMINOLOGY (ANDERS)
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Ericsson Nikola Tesla d.d.ETK/F
CONTROLLER´S ROLE
UNDERSTAND THE STRATEGY OF THE UNIT YOU ARE CONTROLLING AND BEING PART OF THE UNITS TOP MGMT
INDENTIFY THE FINANCIAL TRANSACTIONS THE UNIT PERFORMS SET UP FINACIAL RELATED TARGETS AND FOLLOW UP EDUCATE YOUR UNIT KEY RATIOS AND CASH FLOW MUST ALWAYS REPORT TO TWO ( LINE MANAGER AND COMPANY CONTROLLER) SHOULD FOCUS ON RISK WHEN EVERTHING SEEMS TO GO GOOD AND
OPPORTUNITIES WHEN THERE IS PROBLEMS DO NOT HIDE ANYTHING REGARDING FINANCIAL ISSUES SHOULD UNDERSTAND ALL CONTRACTS THE UNIT SIGNS
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Ericsson Nikola Tesla d.d.ETK/F
CASH FLOW
CASH FLOW METHODOLOGY
CASH FLOW IS THE DIFFERENCE BETWEEN CASH IN AND CASH OUT !CASH FLOW DOES NOT SHOW IF YOU ARE PROFITABLE OR NOT!
WHAT IS CASH IN? CUSTOMER PAYS AN INVOICETHE BANK GIVES A LOAN TO THE COMPANYTHE SHARE HOLDER INCREASES THE SHARE CAPITALTAX RETURNS FROM THE TAX OFFICEINTEREST PAYMENTS FROM BANKS
WHAT IS CASH OUT? PAYMENTS TO VENDORSPAYMENTS OF TAXESPAYMENTS OF SALARIESDECREASES OF SHARE CAPITAL TO SHAREHOLDESDIVIDENDS TO SAHREHOLDERS
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Ericsson Nikola Tesla d.d.ETK/F
TYPICAL TRANSACTIONS TO BOOKKEEP 1
EXAMPLE: INVOICE FROM CONSULTANT SAP/3 122 HRK INCLUDING V.A.T SIGNS SALES ORDER OF 100 HRK FROM DOMESTIC CUSTOMER DELIVER GOODS TO CUSTOMER AT STANDARD COST 75 HRK DOMESTIC INVOICE OF 1000 HRK WITH 22% V.A.T. EXPORT INVOICE OF 100 USD TO A COUNTRY WITH 15% V.A.T PAYMENTS OF THE EXPORT INVOICE WHERE THE BANK CHARGES 1% IN FEE PROVISION OF THE DOMESTIC INVOICE DUE TO THAT THE COMPANY BECOMES INSOLVENT PURCHASE ORDER TO DOEMSTIC VENDOR 100 HRK RECEIVING GOODS FROM VENDOR - STANDARD COST 950 HRK RECEIVING INVOICE FROM VENDOR AT PURCAHSE PRICE 1000 PROVISION FOR OBSOLETE GOODS IN INVENTORY OF 50 HRK
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Ericsson Nikola Tesla d.d.ETK/F
BOOKKEEPING TRANSACTION SHEET
ACCOUNT CASHWHAT TRANSACTION CODE AMOUNT D/K IN/OUT
INVOICE CONSULT A/P 122 K NOINVOICE CONSULT G&A 100 DV.A.T ASSETS 22 D
ORDER SIGNING OB 100 + NO
DELIVERY INVENTORY 75 K NODELIVERY C.O.S 75 D
CUSTOMER INVOICE NET SALES 1000 K NOCUSTOMER INVOICE A/R 1220 DV.A.T LIBILITIES 220 K
EXPORT INVOICE NET SALES 700 K NOEXPORT INVOICE A/R 700 D
PAYMENT EXPORT CASH 693 D CIPAYMENT EXPORT A/R 700 KPAYMENT EXPORT SELLING EXP 7 D
PROVSION A/R A/R 122 K NOPROVSION A/R SELLING EXP 100 DV.A.T LIABILITIES 22 D
PURCHASE ORDER NO
GOODS RECEIPT INVENTORY 950 D NOGOODS RECEIPT G.I.T. 950 K
INVOICE VENDOR A/P 1000 K NOINVOICE VENDOR G.I.T 1000 D
PROVISION INVENTORY INVENTORY 50 K NOPROVISION INVENTORY ADJ TO C.O.S. 50 D
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Ericsson Nikola Tesla d.d.ETK/F
TYPICAL TRANSACTIONS TO BOOKKEEP 2
SALARY PAYMENT OF WHERE GROSS SALARY IS 150 HRK AND NET SALARY IS 100 HRK. THE DIFFERENCE IS TAXES.
V.A.T. REPORT AND PAYMENT OF PREVOIUS TRANSACTIONS PAYMENT OF CORPARATE PRE PAID TAX OF 20 10 HOURS WORKED ( STANDARD COST 100 HRK) ON INSTALLATION ON CUSTOMER ORDER INVOICE OF THE MAN HOURS AND PRICE 50 USD PER HOUR CURRENCY RATE OF USD CHANGES + 10% FROM PREVIOUS NOT CLEARED USD TRANSACTIONS GETS INVOICE OF 1 COMPUTER TOTAL PRICE INCLUDING V.A.T IS 22% 122 DEPRECIATION OF PC FOR ONE QUARTER - DEPRICIATION IS 25% ANNUALY
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Ericsson Nikola Tesla d.d.ETK/F
SALARY ADJ,SELL,GA 150 D COSALARY CASH 150 K
V.A.T PAYMENTS CASH 176 K COV.A.T PAYMENTS LIABILITIES 176 D
PREL CORP TAX CASH 20 K COPREL CORP TAX ASSETS 20 D
TIMEREPORT WIP 1000 D NOTIMEREPORT R&D 1000 K
BOOKKEEPING TRANSACTION SHEET
ACCOUNT CASHWHAT TRANSACTION CODE AMOUNT D/K IN/OUT
INVOICE SERVICE A/R 3500 D NOINVOICE SERVICE NET SALES 3500 KINVOICE SERVICE WIP 1000 KINVOICE SERVICE C.O.S 1000 D
CURRENCY DEV A/R 350 D NOCURRENCY DEV ADJ TO C.OS. 350 K
COMPUTER A/P 122 K NOCOMPUTER FIXED ASSETS 100 DV.A.T ASSETS 22 D
DEPRICIATON FIXED ASSETS 6,25 K NODEPRICIATON GA 6,25 D
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Ericsson Nikola Tesla d.d.ETK/F
TYPICAL TRANSACTIONS TO BOOKKEEP 3
SIGNING OF ONE TRAVELLING ORDER OF 1000 HRK EMPLOYEE PAYS HOTEL BILL IN RUSSIA WITH OWN CREDITCARD VALUE 150 USD EMPLOYEE USES COMPANY MOBILE TELEPHONE 5 MINUTES WITH CRONET ETK PAYS INSURANCE FOR OUR BUILDING FOR 12 MONTHS, VALUE 120 HRK ETK - HT MAKES COMPENSATION OF INVOICES AT A VALUE OF 100 HRK RECIEVES A LOAN OF 2000 HRK FROM A BANK PAY INTEREST 1 MONTH AT ANNUAL RATE OF 12%
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Ericsson Nikola Tesla d.d.ETK/F
TRAVEL ORDER SIGNED NO
HOTEL BILL PAID EMPL NO
TELEPHONE USE NO
INSURANCE CASH 120 K COINSURANCE GA 10 DINSURANCE ASSET 110 D
COMPENSATION A/R 100 K NOCOMPENSATION A/P 100 D
RECIEVES LOAN CASH 2000 D CIRECIEVES LOAN LOAN 2000 K
INTEREST CASH 20 K COINTEREST GA 20 D
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Ericsson Nikola Tesla d.d.ETK/F
ETK INCOME DRIVERS( WHAT IS IT THAT WILL CREATE INCOME IN THE FUTURE)
MARKETING ACTIVITIES COMPBINED WITH EASY TO ORDER PROCEDURE HIGH CUSTOMER SATISFACTION THAT WILL CREATE THE CUSTOMER TO COME
BACK - RECOMMEND TO OTHERS ORDERS ON PRODUCTS FROM OUR PRODUCTPORTFOLIO AND WE NEED TO HAVE
UINT MEASURES LIKE – NUMBER OF LINES– NUMBER OF TIMESLOTS– NUMBER UNITS– NUMBER OF HOURS
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Ericsson Nikola Tesla d.d.ETK/F
ETK COST DRIVERS( WHAT IS IT THAT WILL CREATE COSTS IN THE FUTURE)
NUMBER OF EMPLOYEES NUMBER OF PRODUCTION ORDERS NUMBER OF CUSTOMER ORDERS NUMBER OF PRODUCTS IN THE PORTFOLIO SQUAREMETRE IN REAL ESTATE NUMBER OF TRAVELLING ORDERS
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Ericsson Nikola Tesla d.d.ETK/F
FINANCE Presentation
COST OF SALES
CONTENTS Cost of goods SOLD
- direct material
- direct labour
- overhead cost - fixed ( depreciation,maintenance, rents, management and administrative cost )
- variable ( indirect material )
- other cost
CONTENTS Cost of goods SOLD
- direct material
- direct labour
- overhead cost - fixed ( depreciation,maintenance, rents, management and administrative cost )
- variable ( indirect material )
- other cost
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Ericsson Nikola Tesla d.d.ETK/F
ETK/C Customer services and implementation
W/C No.
W/C code (PS) Description
Organi. Unit
Activity Type
Cost/h 03/99 CC
Capac. Hours
Time repor.
1. WKC001 Network Implementation AXE ETK/C/I TEST 183 20101 45.900
ETK/C/I TESTS 183 20101
ETK/C/I ASSOM 183 20101
2. WKC002 Business Communication ETK/C/B INST 200 20401 49.950
ETK/C/B TEST 200 20401
3. WKC003 System Support ETK/C/S SWPV 230 70104 62.100
ETK/C/S DT 230 70104
4. WKC004 Transmission ETK/C/T INST 236 20301 31.050
TEST 236 20301
5. WKC005 Customer Support Services ETK/C/F CUSS 230 70102 36.450
WKC--- Branch office ETK/C/F 832 70102 9.450
6. WKC006 Customer Development Center ETK/C/C TRAIN 386 70101 14.850
7. WKC--- Local services ETK/C/L HWS 126 70105 13.500
WKC--- Local services (+makete)*** ETK/C/L TCM 400 20201 38.500
1350 m/h yearly 301.750
***Capacity makete 2.500 H/Year 25.000
Tot.excl.makete 276.750 268.316
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Ericsson Nikola Tesla d.d.ETK/F
COST / HOUR
ETK/C Customer services and implementation
W/C No.
W/C code (PS) Description
Cost center
Organi. Unit
Activity Type Cost/h
Capac. Hours
Time repor.
1. WKC001 Network Implementation AXE 20101 ETK/C/I TEST 183 45.900
20101 ETK/C/I TESTS 183
20101 ETK/C/I ASSOM 183
2. WKC002 Business Communication 20401 ETK/C/B INST 200 49.950
20401 ETK/C/B TEST 200
3. WKC003 System Support 70104 ETK/C/S SWPV 230 62.100
70104 ETK/C/S DT 230
4. WKC004 Transmission 20301 ETK/C/T INST 236 31.050
20301 TEST 236
5. WKC005 Customer Support Services 70102 ETK/C/F CUSS 230 36.450
WKC--- Branch office 70102 ETK/C/F 832 9.450
6. WKC006 Customer Development Center 70101 ETK/C/C TRAIN 386 14.850
7. WKC--- Local services 70105 ETK/C/L HWS 126 13.500
WKC--- Local services (+makete)*** 20201 ETK/C/L TCM 400 38.500
276.750
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Ericsson Nikola Tesla d.d.ETK/F
Actual hours/sector for 9903
0
4.000
8.000
12.000
16.000
20.000
24.000
28.000
32.000
36.000
40.000
44.000
48.000
52.000
56.000
60.000
64.000
68.000
ETK/C ETK/D ETK/G ETK/P ETK/SI ETK/S
sector
ho
urs
maximum capacity 9903F
services
production
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