Francene M. Thornton445 Redwood Street, Vallejo, CA 94590

Home: (707) 731-1738Email: Marieft7@gmail.com

EMPLOYMENT HISTORY:Administrative Assistant I / Secretary 03/2007 – 06/2014Employer: Oakland Unified School District (OUSD)1000 Broadway Street, Oakland, CA 94607Salary: $36,000, 37.5 hours/weekSupervisor(s): Various, (510) 879-8282, School District may be contacted

Facilities Department (OUSD) -- Oakland, CA 2013-2014Secretary – (Roland Broach and Mark Russ may be contacted for References)Input facilities inspection data into Excel spreadsheet for Inspector review. Ordered custodial supplies for on-site school custodians and processed invoices for payment. Created and managed supply budget spreadsheet for all schools, including: afterschool programs and child development centers. Compiled statistical accounting data, audited reports and tables pertaining to accounts payable and receivables; and serviced customers at the front desk/window.

Office of Charter School (OUSD) -- Oakland, CA 2012-2013Administrative Assistant I – (Letter of Recommendation available upon request)As a liaison between parents and charter schools, managed complaints in an incident database, for the Director of Charter Schools to be resolved during hearings. Created and calculated monthly invoices for school facility usage of 38 charter schools. Processed petitions and renewals for new and existing charter schools for the Board of Education approval.

Henry J. Kaiser Elementary School (OUSD) -- Oakland, CA 2010 - 2012Administrative Assistant I – (Letter of Recommendation available upon request)Joaquin Miller Elementary School (OUSD) -- Oakland, CA 2007 - 2010Administrative Assistant I – (Letter of Recommendation available upon request)Maintained calendars for principal, by scheduling appointments and scheduled facility usage for various events; checked e-mails, voice-mail, answered phone calls; greeted community, parents, teachers and students and answered questions; obtained substitutes and maintained their work records for validation; Assisted in creating vendor contracts and monitored status; processed bi-monthly site-time reports for payroll and work records for employees; gathered and recorded attendance documents for attendance reporting and called parents regarding student absences; coordinated school events soliciting assistance from volunteers; communicated verbally and in writing with outside vendors, staff and District personnel; requested work orders for buildings and grounds or technology repairs; processed purchase requisitions, received and did budget transfers for supplies and new personnel—created contracts for approval for new onsite contractors; coordinated interviews between new kindergarten parents and teachers and new personnel; composed and proofread correspondence and worked out details of presentations using MS Office Word, Excel, and Access; Adobe Reader, Outlook and G-Mail.

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Edward Shands Adult School (OUSD) -- Oakland, CA 2006 - 2007Secretary – (Letters of Recommendations available upon request)Performed complex secretarial duties: registered students of various ethnic backgrounds into their classes using Aims School House software, while giving encouragement toward graduation; received visitors and took calls giving information where judgment, knowledge and interpretation of procedures and regulations were necessary; composed and proofread correspondence and worked out details of presentations using MS Office Word, Excel, and Access; organized office for smooth functionality; calendared tasks and scheduled meetings using MS Outlook; followed through on all activities and maintained records of confidential nature; assisted in coordinating the flow of program communications, specifically Independent Studies; assisted in preparation of student graduation; researched historical records; participated in surveys to measure effectiveness of programs; assisted in the financial records reporting of purchase orders and work orders using Integrated Financial Accounting System (IFAS); oversaw student interns in the absence of Office Manager; maintained team building relations with co-workers, administration and instructional personnel to encourage higher studentacademic ratings.

Key Results: Managed to stay under budget on the annual school-based budget of approximately

$135,000 while doing major purchases of furniture, equipment and office supplies, including the School District's Custodial Supply Budget.

High accuracy rate (98% to 100%) in mathematical calculations, postings, and documentation of proper codes while tending to customers.

Upon enhancement of the annual supply budget in Excel to track monies spent on custodial supplies, created new forms and filing systems, supply ordering forms for the entire School District and became efficient in the tracking of each schools’ expenditures and reduced time spent on phone calls.

Administrative Assistant I / Secretary 01/2005 – 12/2005Employer: University of California Davis - TESOne Shield Avenue, Davis, CA 95616Salary: $29,000, 40 hours/weekSupervisor(s): Nancy Olivera (retired), (530) 757-8542, Company may be contacted

Architects & Engineering (5/05 - 12/05)Project Assistant III Analyzed contractor submittals to initiate review cycles and comments from inspectors and engineers; tracked status of submittals using MS Excel spreadsheet. Composed transmittals and utility studies, and correspondence using MS Word; gathered information and proofread utility studies for distribution. Took minutes of the Engineering Group meetings, coordinated meetings and used Outlook to setup meetings and maintained files.

Operations & Maintenance (4/05 - 5/05)Administrative Assistant IIConstructed and maintained database for legal documents pertaining to utility maintenance; gathered utility data for input into MS Excel database. Ordered equipment through DaFis software and maintained files.

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Graduate School of Management (1/05 – 3/05) - Coordinator: coordinated interviews betweengraduate students and employers for internships; updated resume and cover letter database through E-Recruiting; prepared correspondence, repetitive letters, and pamphlets for career fairs using People Soft and MS Word software; screened phone calls and maintained files.

Key Results: Demonstrated analytical and critical thinking skills Gathered knowledge of construction administration Processed utility studies with speed and accuracy Learned new skills quickly

Customer Care Representative 12/2003 – 08/2004Employer: AT&T Wireless Networks1000 Goethe Road, Elk Grove, CA 95827Salary: $17,920, 40 hours/weekSupervisor: Jason Crist, (800) 367-5690, Company may be contacted

Fielded wireless telecommunication calls pertaining to billing, calling plans, equipment inquiries, upgrades, service requests, retention, coverage and technical troubleshooting. Made recommendations and explained the benefits of the solution recommended to customers. Re-rated and applied credit to customers’ bills, when necessary.

Key Results: Built rapport and offered value to the customers to maintain loyalty Patiently resolved customer issues Used empowerment and good judgment in the interest of both the company and

Customer

Bookkeeper 03/2000 – 03/2001Employer: Hudson & Quinn Janitorial Services13925 San Pablo Avenue, Richmond, CA 94806Salary: $17,920, 40 hours/weekSupervisor: Jesterine Quinn, (510) 367-9344, may be contacted

Computed mathematical calculations, journalized accounts payables and accounts receivables using QuickBooks; processed aging receivables reports verified accounts receivable balances, generated invoices, and collected on accounts receivables.

Key Results:

Calculated mathematical figures with speed and accuracy Accounts Receivable Collection rate of 89% Customer satisfaction with friendly and pleasant reception

Secretary II 03/1992 – 06/1993 Page 3 of 5

Employer: University of California – Office of the President1111 Franklin Street, Oakland, CA 94607Salary: $26,580, 40 hours/weekSupervisor: Delores Rosales (855) 982-7284, University may be contacted

Word processed budget reports and statistical tables from edited and handwritten copy; arranged meetings and travel for various departmental personnel; set up and maintained files of all nine campuses’ budget information; transcribed dictation from the Board of Regents meetings; and processed travel and meeting vouchers for reimbursements.

Sr. Word Processing Specialist 09/1987 – 03/1992Employer: University of California – Forest Products Laboratory478 Richmond Field Station, Richmond, CA Salary: $2261, 40 hours/weekSupervisor: Janice Montano (855) 982-7284, University may be contacted

Provided word processing support to faculty and staff of the Forest Products Lab. Used Word Perfect to create, edit and store technical manuscripts, statistical tables, correspondence, grants and proposals from rough draft; coordinated the processing of journal submissions to several professional journals while adhering to publisher formats; proofread documents; maintained agricultural experiment station project files and grant file materials; assisted other staff with general duties and answered phones.

Key Results:

Quick to learn the industry standards and procedures

Accounting Technician (CETA) 10/1980 – 02/1981Employer: Solano County Economic Opportunity Council (SCEOC) dissolved207 Marina Center, Suisun, CA 94585Salary: $11/hour, 40 hours/weekSupervisor: Lydia Palcimon, (letter of recommendation to Healds Business College)

Conformed to the accounting principles and used accrual accounting method; calculated financial figures using 10-key calculator; analyzed accounting documents for journal entries; manually journalized and posted transactions to general/special journals and general ledgers; manually journalized and posted end-of-the-month adjusting entries; assisted in creating trial balance and financial statements for non-profit agencies.

TRAINING:Bookkeeper 06/1978 – 09/1979Employer: United Way of Northern California (dissolved)401 Amador Street, Vallejo, CA 94590Salary: $10/hour, 40 hours/weekSupervisor: Captain (possibly deceased)(Note: capturing experience after high school)

Journalized transactions into general journals and special (cash, purchases) journals; posted transactions to general ledgers and subsidiary ledgers; journalized end-of the-month adjusting entries; ran trial balance; assisted in the creation of financial statements for various non-profit

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organizations; and conformed to the accounting principles and used the accrual method of accounting under the direction of the Certified Public Accountant.

VOLUNTEER EXPERIENCE:Bookkeeper Trainee/Office Assistant 07/1976 – 05/1978 Employer: Carmichael Accountancy Company (formerly: Calvin Carmichael Public Accountancy)2325 Springs Road, Vallejo, CA 94590Salary: $0/hour, 20 hours/weekSupervisor: Calvin Carmichael (deceased)(Note: capturing experience after high school)

Analyzed, classified and recorded financial data to journals and ledgers; checked figures, postings and documents for correct entry, mathematical accuracy and proper coding; assisted in creating financial statements and aided in other office duties.

EDUCATION:

Martinez Adult Education – Business Training Center June 2014Accountant Technician Program – Martinez, CA, Final Score 93%

Solano Community College – December 2080A.S. Degree, Accounting – Suisun, CA, GPA 2.44

CERTIFICATIONS:

Accountant Technician, Martinez Adult Education, Martinez, CA - 2015Bookkeeper, Martinez Adult Education, Martinez, CA - 2015Microsoft Office Suite, Martinez Adult Education, Martinez, CA - 2015QuickBooks Pro 2013, Martinez Adult Education, Martinez, CA - 2015Typing – 70 wpm, Martinez Adult Education, Martinez, CA - 201510-Key – Professional, 8734 kph – 99% Avg. Accuracy -2015Federal/State Basic Payroll Tax Seminar, State of California - IRS/EDD - 2016Notary Public, State of California, Sacramento, CA - 2013

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