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    Research ProposalOn

    A Study on the General Banking & CSR ActivitiesOF

    DUTCH-BANGLA BANK LIMITED

    Prepared For

    Mr. Khorshed Ahmed Talukdar

    Course Instructor

    Department of Business Administration

    Date of Submission

    20/10/2010

    AMERICAN INTERNATIONAL UNIVERSITY - BANGLADESH

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    Prepared by:

    1. Imam Sayed (Team Leader) 09-93135-2

    2. Paul Arunangshu 09-93134-2

    3. Mahmood Rahbar 09-93133-2

    4. Afrin Sadia 09-93170-2

    5. Ashraf Nawsheen 09-93083-2

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    PART: 1

    CHAPTER 1: INTRODUCTION OF THE REPORT

    Organization Overview:

    Dutch-Bangla Bank is a second generation commercial private Bank. During the period of its

    operation, this bank creates a milestone of success in banking sector. This bank holds an

    experienced team of banking professional. They achieve this success because of their

    experienced banking professional team, proper management & so on.

    Dutch-Bangla Bank Limited is a Bangladesh Netherlands joint venture scheduled

    commercial bank established in Bangladesh with the primary objective to carry on all kinds

    of banking business in and outside of Bangladesh.

    Starting with one Branch in 1996, DBBL has expanded to thirty nine (39) branches including

    nine Branches outside of the capital. To provide client services all over Bangladesh it has

    established a wide correspondent banking relationship with a number of local banks. To

    facilitate international trade transactions, it has arranged correspondent relationship with

    large number of international banks which are active across the globe.

    In addition to its banking activ ities, Dutch-Bangla Bank Limited takes part in different national

    activities promoting sports, culture, social awareness, etc. Participation in these activities as

    sponsors is part of its business development policy.

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    1.1 Background of the report:

    As a part of the course Research Methodology every student has to prepare a research

    proposal and also prepare a report through theoretical knowledge and practical revelation.

    The perfect coordination between theory and practice are a paramount importance in the

    context of modern business world as regards to resolve the dichotomy between these two

    areas.

    DBBL is the first Bangladeshi-European joint venture banking company incorporated in

    Bangladesh on 4th

    July 1995. Primarily the bank is a public company limited by shares

    under Company Act 1994. It also guided by the bank company act 1991 (and its subsequent

    amendments) and Bangladesh bank ordinance 1972, so as to enable the company for doing

    business.

    1.2Origin of the report:

    Now it is the era of Business & Technology. To keep pace with the Education system has

    become more and more practical and as a result practical knowledge has got priority. The

    course contains indispensable practical orientation in different organizations as a part of the

    MBA Program.

    1.3Statement of the Problem:The objective of this report is to give a clear scenario of the banking Activities of DBBL in

    Bangladesh perspective. And to study elaborately the overall performance of different

    departments of DBBL. Furthermore the report will be providing some analysis and hence

    suggestions on how to develop their performance as well as service quality to ensure

    maximum customer satisfaction.

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    1.5Objectives of the report:

    As business student it is indispensable to undergo some practical study like this for the purpose

    of having flavor of professional atmosphere and make rectification, as required.

    The specific objectives of the study are:

    1 To observe and study various desk works of the Bank

    2 To get a brief experience about the environment and trends of an organization.

    3 To present how this bank is operating in online & contributing to our country.

    4 To describe how this bank is offering and attracting to customers.

    1.6Scope of the report:

    Dutch-Bangla Bank Ltd. is one of the leading banks in Bangladesh. The scope of the study

    will be limited to the Gulshan branch only. The report will cover the organizational

    structure, background, functions and the performance of the branch as well as the bank. The

    scope of the study is just to acquaint with the operational scenario of DBBL, particularly in

    Gulshan Branch. For the bindings of security all the data could not be enclosed with the

    report.

    1.7Limitations of the report:

    There is a level best effort to provide the best picture of the General Banking as well as an over

    all performance of DBBL regarding the subject matter.

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    METHODOLOGY

    This part highlights how the research has been conducted. Some fundamental steps have

    described for collecting, analyzing and designing the proposal.

    2.1 Methodology of collecting data:

    Sources of information will come from both primary and secondary information.

    Primary sources: Primary sources are employees and executives from the bank.

    Following factors are being considered to collect information:

    1 There is informal conversation with the clients.

    2 Practical work exposures form the different desks of the various

    departments of the Branch covered.

    3 Relevant file study as to be provided by the officers concerned.

    Secondary sources: Secondary information to be collected from following ways.

    1 Annual Reports of DBBL Bank LTD.

    2 Periodicals published by Bangladesh Bank.

    3 Also from the web sites. www.dbbl.com.bd

    Recommendations & Conclusion:

    Dutch-Bangla Bank Limited is one of the most potential Banks in the banking sector. It has a

    large portfolio with huge assets to meet up its liabilities and management of this bank is

    equipped with the export bankers and managers in all level of management. So it is not an

    easy job to find out the drawbacks of this branch.

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    Activity Schedule

    Activity

    Month June July August

    Week W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11

    Orientation to the

    Functional Units of the

    Banks

    Plan

    Actual

    Know the different

    working process of the

    departments

    Plan

    Actual

    Collection of Primary andSecondary Data

    Plan

    Actual

    Data Processing andAnalysis

    Plan

    Actual

    Report Preparation

    Plan

    Actual

    Report Submission

    Plan

    Actual