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8/3/2019 Final Presentation Japan-1
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Written by Saeed Hamad and P.V Balamurali
Origami Business Story
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Once upon a time in Japan, there was a boy named Akuma Hamasaki who lovedOrigami since childhood. After completing college, he started his ownsmall business of selling origami papersand books.
After many years his business grow big
and he opened a factory employing morethan 200 people from his own hometown were he grow up.
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• Origami, (pronounced or-i-GA-me) is the
Japanese art of paper folding. "Ori" is theJapanese word for folding and "kami" isthe Japanese word for paper.
Origami Definition
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First Book on Origami • The first known book on how to make an
origami object was written in 1797 and iscalled The Secret of One Thousand CranesOrigami (Hiden Senbazuru Orikata)
Pictured to the
left are pages
from “The Secret
of One Thousand
Cranes Origami”..
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He is considered to be the grandmaster of origami fordeveloping origami as a creative art and creating many newfolding styles.
Pictured above are pages
from “Dokuhon, Vol.1 ”
Akira Yoshizawa (1911-2005)
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One day an American businessman named
John Evans was visiting Japan and heardabout Hamasaki's origami business from a
friend of his (Sasuke Uchiha) who
happened to know Hamasaki from high
school days. John saw a big business
opportunity and wanted to meet Hamasaki
to discuss about the business.
Uchiha arranged for a meeting and this is
the conversation that went between them:
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Role-Play
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John went back to America thinking of the
new future of Origami business. However, he
came to know from Uchiha that Hamasakiwas not happy about the partnership idea and
declined to join business with John.
John was wondering why and what
happened? Everything seemed alright and
Hamasaki was very happy during themeeting. After few weeks, john told his
friend Henry about what happened in Japan.
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Apparently, Henry had few past experience
dealing with Japanese businessmen, he
recommended a book about Japanese cultureto John, but john asked: what does all this
have to do with a book about culture!?
However, out of curiosity, John bought the book and read it. Here are some of the points
that made him realize why things went
wrong.
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Collectivism • Japan’s lowest ranking factor on
Hofstede’s dimensions isindividualism with a score of 46,
meaning that Japan is more of acollectivist culture.
• we find societies in which peoplefrom birth onwards are integratedinto strong, cohesive in-groups.
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Uncertainty Avoidance • According to Hofsted’s culturaldimensions, uncertainty avoidance is
Japan’s second most prominentcultural characteristic.
• Countries high in uncertaintyavoidance display such traits as strictlaws, security measures, discomfort inunstructured situations, a tendency toshun ambiguity, and high emotionalexpression.
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Power Distance
• Workers accept a higher degree of unequal power.
• In the workplace those with less power
are too afraid to express their idea ordisagreements with their bosses.
• Japanese power players do not prefer
their subordinates to have eye contactwith them.
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Masculinity
• it is an examination to which‘masculine’ values like control,assertiveness, and success are valuedover ‘feminine’ values like the passivedesires to support and buildrelationships.
• Hofstede’s research found that Japanwas the world’s most masculinesociety, with a rating of 95.
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What is Leadership?
• Americans are generally schizophrenic in their
choice of leaders; some like leaders who empowerand encourage their subordinates, while others preferleaders who are bold, forceful, confidant, and risk-oriented.
• Japanese leaders are expected to focus ondeveloping a healthy relationship with theiremployees where employees and managers share thesame fate. Top managers must have an ability tomanage people by leading them. In addition,
symbolic leadership is also frequently seen in Japan,where an executive or manager will take publicresponsibility for the failures or inadequacies of thegroup or company (as when a CEO resigns over acorporate scandal).
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Philosophicaldimensions
Japanese approach U.S. approach
Employment Often for life; layoffsare rare
Usually short-term;layoffs are common
Evaluation and
promotion
Very slow; big promos
may take 10 years
Very fast; those not
promoted quit
Career paths Very general; peoplebecome familiar with
all areas
Very specialized;people tend to stay in
one area
Decision making Group decision-making Individual Manager
Control mechanism Very implicit & informal Very explicit
Responsibility Shared collectively Assigned to individual
Concern for employees Involves business and
social life
Involves work life only
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Cultural Comparison Graph
Getting Americans and
Japanese to worktogether is like mixing
hamburger with sushi.Atsushi Kagayama
Vice president, Panasonic Corporation,
JapanPresident, American Kotobuki, USA
Country PDI IDV MAS UAI
JAPAN 54 46 95 92
USA 40 91 62 29
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Appearance • Women should not wear pants in a business situation. Japanese
men tend to find it offensive.
• Avoid using large hand gestures, unusual facial expressions
and any dramatic movements. The Japanese do not talk with
their hands and to do so could distract your host.
• Avoid the "OK" sign; in Japan it means money.17
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Behavior
• Never pour a drink yourself; always allow someone else to do it for you.
• If you are invited to a social event, punctuality is not expected. It is the
custom to be "fashionably late.“
• It is perfectly acceptable to slurp your noodles. Doing so will exhibit your
enjoyment of your food. To do otherwise, indicates that your meal wasnot a pleasant one.
19
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• Give the gift with both hands and accept gifts with
hands.
• Do not give gifts in odd number or the number four,
as odd numbers are bad luck and four sounds like
the word for death in Japanese.
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Communications
• business cards are called meishi. Japanesegive and receive meishi with both hands.
• Understand that the Japanese prefer not to use the word
no. If you ask a question they may simply respond witha yes but clearly mean no. Understanding this is critical
in the negotiation process.
• In introductions use the person’s last name plus theword san which means Mr. or Ms. The Japanese prefer
to use last names. Do not request that they call you by
your first name only. If you are uncertain about the
pronunciation of a name, ask for assistance. 21
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1. Slow Down.2. Separate Questions.
3. Avoid Negative Questions.
4. Take Turns.
5. Write it down.6. Be Supportive.
7. Check Meanings.
8. Avoid Slangs.
9. Watch the Humor.10. Maintain Etiquette.
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Origami Time!
• Lets make some Origami from the
papers you have!
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Quiz????
25
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1. When receiving business cards you should do so using which
hand(s)?
Both
Right
Left
2. During a period of silence in a meeting you should...
Ask what is wrong
Break the silence immediately
Stay silent too
3.Foreigners are expected to bow when meeting people.
True
False
4.Which three words best sum up Japanese society?
"Individualism, Respect and Hinduism"
"Altruism, Hierarchy and Confucianism"
"Materialism, Work and Honor"
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5. Who should you greet first when entering a meeting room?
Everyone
The most senior
The first person you see
6. What three qualities is essential for the building of a good business
relationship?
"Professionalism, persistence and organization"
"Confidence, knowledge and punctuality"
"Sincerity, compatibility and trustworthiness"
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1.In business meetings it is customary for the most senior person
to enter the room last and sit closest to the door.
2.In Japanese the number 4 sounds like the word for 'death' and
consequently is deemed unlucky.
3.In Japanese culture, laughter is often used to hide feelings such as
nervousness, shock, embarrassment, confusion and disapproval.
4.It is not rude to slurp or make noise while eating noodles or
drinking tea.
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