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Zach Finance Department
• Oversees entire business − Numbers and data
• Main task • Two major projects
− Audit pricing workbench − Accounting from SAP to Oracle
• Prepares sales reports • Volume of sales
• Uses− Excel− SAP− RO− Oracle • Relates to customer service and operations department– Rates of trucks
(Tom Mostyn)
Receive concerns, question from Carrier
Come up with solutions to the issues
Train the Carriers, maintain them good performance.
Happy Carrier
Happy Customer
Happy XPO
Getting Carrier
Data
Check the
Carrier List
PaperworkDrayage
Network
Bugs
Large Number
of Carriers
Different Systems
Confusing Carrier Names
Work System
Carrier Portal
Set Up Account For
Carrier
Train the Carrier to Use
the system
Rail Optimizer
Monitor Carrier’s order
status
Austin Intermodal Drayage
Jennifer Tax Department
Map of Rail Miles
Create Excel spreadsheets to keep track of tax projects,
tax payments, and rail mileage allocated to
each state.
Origin City Origin StateDestination CityDestination StateGreater % StateAlabama Alaska Arizona Arkansas California ColoradoBIRMINGHAMAL LOS ANGELESCA New Mexico 102 369 138 317BIRMINGHAMAL SAN LUIS POTOSIMX Mexico 135PHOENIX AZ CHICAGO IL New Mexico 387TUCSON AZ CHICAGO IL Arizona 509TUCSON AZ JOLIET IL Arizona 509CITY OF INDUSTRYCA MONTREALCN New Mexico 379 295CITY OF INDUSTRYCA TORONTO CN New Mexico 379 295CITY OF INDUSTRYCA CHICAGO IL New Mexico 379 295CITY OF INDUSTRYCA JOLIET IL California 379 295CITY OF INDUSTRYCA BOSTON MA New Mexico 379 295CITY OF INDUSTRYCA SPRINGFIELDMA New Mexico 379 295CITY OF INDUSTRYCA WORCESTERMA New Mexico 379 295CITY OF INDUSTRYCA WORCESTERMA New Mexico 379 295CITY OF INDUSTRYCA BALTIMOREMD New Mexico 379 295CITY OF INDUSTRYCA KEARNY NJ New Mexico 379 295
Manager: Diana Konopka
Emily Networking Department• Manager: Don Powers
• Major projects: – Invoice disputes– Chassis Inventory– Geo-gates
• For example: UP-Mesquite disputed charges.
• Connection to operations:– Chassis availability– GPS locating
Eric Sales Department• Danny – Executive Assistant
– Work with sales, select agents/representatives• Help them with whatever they need like:
– Contracting companies to find decision maker– Finding in-office employees– Solving any problem a salesperson may have
• Curtis – Mentor and Manager – Director of Inside Sales– Work with agents to make sure they’re selling efficiently, no problems
on XPO’s side– Working with old accounts and revisiting them to find out what went
wrong• Overall: reach out to previous, strategic customers to try and get their
business back with XPO ($1 million + revenue, 50K + employees classifies a strategic company)
Jacob Accounting Department• Manager- Angie Caldwell• Intermodal
- Stack train, Cartage, PTS/XPO Intermodal Solutions• Closing the books• Raw data into understandable information• Balance sheet Reconciling • Accruals• Systems
- SAP, Oracle, AS400, Rail Optimizer, Blackline• Information to make business decisions• Communication