Republic of the PhilippinesCAPIZ STATE UNIVERSITY

Pontevedra, Capiz

GRADUATE SCHOOL

Final Examination in EDM 221 – Communication in Educational ManagementFirst Semester School Year 2015 – 2016

Name: __________________________________ Course: ______________ Date:____________Directions: Discuss as comprehensively as you can.

1) Differentiate lateral from vertical communication. Kindly support it with real-life organizational contexts. (10 points)

2) You were the newly installed principal of Calatrava Elementary School which is composed of 28 teaching staff. A week after your installation, you observed that there was an unresolved conflict between the primary and intermediate grades teachers resulting to a very unharmonious work environment. How will you negotiate to manage the conflict? (20 points)

3) Give three (3) common communication problems in your organization. Why is it a problem and how did the organization manage to address it? (30 points)

4) How can knowledge management aid in capturing the best practices and organizational culture of an institution? (10 points)

5) How can technology promote better information and communication system in an organization? (10 points)

6) How can communication help in the growth and development of an educational organization? (10 points)

Prepared by:

LOUIS PLACIDO FRANCISCO LACHICADoctor of Philosophy in Development CommunicationMajor in Educational and Science CommunicationCognate in Strategic Planning and Public Policy