Final Draft SamTrans Service Plan

Presentation

Public Workshop

YMCA, East Palo Alto

March 18, 2013

• Plan Purpose

• Draft Plan released August 2012

• Public outreach fall 2012

• Summary of comments

• Proposed revisions

• Next Steps

Presentation Outline

2

More of what works

• Improve service where our customers need it

Less of what doesn’t work

• Discontinue routes or segments that aren’t

working

Try new things

• Try innovative ways of delivering transportation

services

Plan Purpose

3

Plan Approach

SSP Framework

• Guiding Principles

- Customers

- Service

- Service Markets

- Financial Stability

- Coordinated Planning

4

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

39

0

39

1

39

7

12

0

29

2

12

2

12

1

29

6

13

0

25

0

26

0

11

0

29

5

14

0

28

1

13

3

27

4

11

2

13

2

27

1

12

3

25

1

29

4

28

0

26

2

11

8

27

0

14

1

35

9

29

7

KX 14

83

17

53

85

36

54

46

16

73

24

58

35

55

72

38

43

Weekday Boardings

El Camino Local Express Community

Weekday Ridership (2011)

5

Route Performance (2011)

Legend

El Camino Real Local Express Community

6

391 390

120

292

KX

Fin

ancia

l E

ffectiveness

Productivity

Draft Plan Resources

7

Annual In-service Hours

Existing Draft Plan

Aug 2012

Percent

Differential

Weekday

335,505

311,208 -7.24%

Saturday

36,052

34,445 -4.5%

Sunday

32,287

33,174 2.7%

Total

403,843

378,826 -6.2%

Engaging the Community

• Involved the community in locally-focused

conversations

• Utilized community organization partnerships to

create additional awareness

• Engaged all levels of the community in the process:

- SamTrans riders

- Public

- Operators

- Stakeholders

- City Councils

8

Public Feedback

Outreach in fall 2012 yielded more than 1,200

comments:

• 9 public meetings

• E-mail and U.S. mail

• Multiple operator outreach sessions

• Online survey

• 16 City Council meetings

• Dedicated project phone line

• 3 tabling events

9

Public Feedback

Locally, 17 Meetings Since 2011:

• July 2011: 4 Open Houses

• Fall 2011: 3 Outreach Meetings

• Fall 2012: 10 Outreach Meetings

10

Major Comment Themes

• Route-specific

- Keep route the same

- Change the route in a different way

- Expand route and increase frequency

- Concern about how changes to route will impact

specific populations

• General

- Amenities

- Customer service

- Outreach

11

Route Comments

12

0

50

100

150

200

250

300

14

16

17

24

46

85

11

0

11

2

11

8

12

0

12

1

12

2

12

3

13

0

13

1

13

2

13

3

14

0

14

1

25

0

25

1

26

0

26

2

27

0

27

1

27

4

27

5

28

0

28

1

29

2

29

4

29

5

29

6

29

7

35

9

39

0

39

1

39

7

ECR KX

Oth

er C

om

men

ts

Comment Count

Route number

Tota

l co

mm

en

ts

Final Draft Proposals

13

Route Proposed change August 2012 Revised change March 2013

110 no change added morning schedule

118 discontinue restore peak hour service

121 discontinue mid-day service restore mid-day service

251 route change: no service to

Beach Park

restore service to Beach Park

270 route change: no service east of

101, no Saturday service

maintain service east of 101 and

provide service to new county jail

275 new route Saturday trips to Canada College

280 discontinue no changes without East Palo Alto

shuttle coordination

281 increased frequency no changes without East Palo Alto

shuttle coordination

292 Discontinue off-peak & weekend

service to SF

restore route

14

South County Route Proposals –

revised from Draft Plan

Route 270 - revised

15

August 2012 Draft:

change route, no

service east of 101

March 2013

Revision: majority

of service east of

101 restored

Route 275 - revised

16

August 2012 Draft: Add

new service

March 2013 Revision:

select Saturday trips to

Cañada College added

(subject to performance

of this segment in the

future)

Route 280 - revised

17

August 2012 Draft:

discontinue route

March 2013 Revision:

service changes

subject to East Palo

Alto shuttle

coordination

Route 281 - revised

18

August 2012 Draft:

increase

frequency, minor

route realignment

March 2013

Revision: service

changes subject

to East Palo Alto

shuttle

coordination

Route 292 - revised

19

August 2012 Draft:

discontinue off-

peak/weekend service;

reduce service to SF

March 2013 Revision:

Off-peak/weekend

service to SF restored

20

South County Route Proposals –

same as Draft Plan

Route 295

21

Recommendation:

• Discontinue southern portion

due to low ridership

• Select school day trips along

Brittan Ave.

• Route will serve San Mateo

County Hospital directly via

37th

• New Route 272 will serve

Woodside Rd

• San Carlos area considered

for pilot dial-a-ride service

Route KX

22

Recommendation:

• Discontinue off-peak

service to SF,

discontinue service south

of Redwood City

• low ridership and

multiple alternative

services are available

including Muni, Caltrain,

and improved ECR

service

Route ECR

23

Recommendation:

• New consolidated route

(former 390/391) along El

Camino Real from Daly City

to Palo Alto

• Discontinue service to San

Francisco due to low

performance

• Alternatives include BART,

Caltrain, Muni

• Service will have fifteen

minute frequencies seven

days a week

Route 397

24

No change proposed

Route 271

25

Recommendation:

• Operate select trips

on school days only

• Low ridership during

non-school time

periods

Route 274

26

Recommendation:

• Discontinue Saturday

service

• Maintain Saturday

link to Canada

College with Route

275

Route 296

27

Recommendation:

• Improve to 15 minute

frequency (weekday),

30 minute frequency

(Saturday) due to

strong performance

Route 72

28

No change proposed

Route 73

29

No change proposed

Route 83

30

No change proposed

Route 85

31

No change proposed

Route 297

32

No change proposed

SSP Project Schedule

33

March April May

Final Draft

Released

Public Outreach/Comments

Call for

Public

Hearing

Adopt Plan

Public

Hearing

Revise Plan

Let’s Hear from You!

• Remaining Public Meetings:

• Tuesday, 3/19 @ 6PM – SamTrans, San Carlos

• Wednesday, 3/20 @ Noon – SamTrans, San Carlos

• Wednesday, 3/20 @ 6PM – Brisbane City Hall

• Email: ssp@samtrans.com

• Phone: 650-508-6338

Find meeting information and download final

draft plan at: www.samtrans.com/ssp

34

Questions

35