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3/11/2020 1 ©MFMER | 3793435-1 Advanced Proficiency Testing: Applications in Laboratory Networks Deborah J. Wells Quality Manager Department of Laboratory Medicine & Pathology Mayo Clinic, Rochester, MN ©2018 MFMER | 3793435-2 Disclosures Relevant Financial Relationship(s): Nothing to Disclose Off Label Usage: Nothing to Disclose NOTE: Any mention or suggestion of instruments, brands or supplies does not represent an endorsement. This session is intended for informational use only.

FINAL Advanced Proficiency Testing - Insights · 2020-04-06 · Lab 2 Clinic CLIA 2222 Lab 3 OB/GYN Office CLIA 3333 Lab 4 Oncology CLIA 4444 Lab 5 Dr. Acme’s Office CLIA 5555 Acme

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Page 1: FINAL Advanced Proficiency Testing - Insights · 2020-04-06 · Lab 2 Clinic CLIA 2222 Lab 3 OB/GYN Office CLIA 3333 Lab 4 Oncology CLIA 4444 Lab 5 Dr. Acme’s Office CLIA 5555 Acme

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©MFMER | 3793435-1

Advanced Proficiency Testing:Applications in Laboratory Networks

Deborah J. WellsQuality ManagerDepartment of Laboratory Medicine & PathologyMayo Clinic, Rochester, MN

©2018 MFMER | 3793435-2

Disclosures

Relevant Financial Relationship(s):Nothing to Disclose

Off Label Usage:Nothing to Disclose

NOTE: Any mention or suggestion of instruments, brands or supplies does not represent an endorsement.

This session is intended for informational use only.

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©2020 MFMER | 3942416-3

Objectives• Define three (3) critical differences between complying with Proficiency Testing (PT) regulations in

a single lab versus within a health system or laboratory network.

• Describe the role of the Laboratory Information System in PT compliance.

• Develop system level PT policies and practices which facilitate improved PT compliance.

• Apply principles of improved compliance to your laboratories.

©2020 MFMER | 3942416-4

A. In a stand-alone hospital or clinicB. In a small network, less than 10 labsC. In a large network, greater then 10 labs

Where do you work?

In a sta

nd-alon

e hos

pital

or cli

nic

In a sm

all ne

twork,

less

than

10 la

bs

In a lar

ge ne

twork,

grea

ter th

en 10

labs

0% 0%0%

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A. I have no ideaB. Only one – one labC. One – includes multiple D. Many, typically one for each lab

How many different CLIA certificates/numbers are in Your Laboratory Network?

I hav

e no id

ea

Only one

– one l

ab

One – in

clude

s mult

iple

Many,

typica

lly one f

or ea..

0% 0%0%0%

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A. Yes (perform testing)B. NoC. We refer tests to one site only for processing

prior to sending to a Reference Lab

Do your Network Labs refer tests to each other?

Yes (p

erform

testi

ng) No

We refe

r tests

to on

e site

...

0% 0%0%

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A Very Brief Review…CLIA Proficiency Testing (PT)• Test PT samples the same as patients, except reflex testing sent to another laboratory.

• Rotate PT sample testing among testing personnel.

• Do not refer PT samples outside of your laboratory.

• Do not discuss PT results with another laboratory prior to the PT event deadline.

• If you receive PT samples from another laboratory, notify your inspecting agency and do not test the samples.

• Procedures and training must include PT testing.

Source: CLIA Proficiency Testing and PT Referral Dos and Don’ts. September, 2017. (Previously CLIA Brochure 8).

www.cms.gov/Regulations-and-Guidance/Legislation/CLIA/index.html

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So what happens at a System Level?

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So what happens at a System Level?

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What makes PT different in a Lab Network?1. Multiple laboratories

2. Multiple CLIA numbers

3. The same analyte may be performed at multiple sites

4. Increased complexity

5. Potential for increased risk

6. Network oversight

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Lab 1Hospital

CLIA 1111

Lab 2Clinic

CLIA 2222

Lab 3OB/GYN

Office

CLIA 3333

Lab 4Oncology

CLIA 4444

Lab 5Reference

Lab

CLIA 5555

What is your network CLIA structure?

Acme Laboratories System Network

Multiple labs under different CLIA certificates

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How are tests referred?

Clinic Hospital ReferenceLab

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What can be done to prevent PT referral?

• A separate test order code used only for PT testing?

• LIS prevents reflex testing for these PT test order codes?

• Separate confidential patient type for PT testing?

• Clear policies and procedures!

• Training and more training!

For additional information: www.cap.org “Proficiency Testing Interlaboratory Communication – Strategies for Prevention.” 2017.

©2020 MFMER | 3942416-14

Differences in commonly referred technical specialties

Centralized Microbiology:

• Increased reflex testing (i.e. positive screens may be forwarded to the central lab for confirmation testing)

• Greater risk of referral, therefore greater scrutiny is required

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Differences in commonly consolidated technical specialties

Anatomic Pathology (Histology):

• On January 10, 2020 CMS issued a memo regarding Histology slide preparation.

• Slide preparation and staining is not considered “testing” – only the interpretation is “testing.”

• Therefore, labs which send PT specimens to a central Histology for slide preparation have not referred PT.

• Earlier CMS communications also applied this to immunohistochemistry (IHC) staining.

©2020 MFMER | 3942416-16

One approach to reducing risk might be to use different PT vendors

…and other CLIA/CAP approved PT vendors

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©2020 MFMER | 3942416-17

Clinic Hospital ReferenceLab

How are tests referred?

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Preventing PT Referral Receipt• Labs which receive specimens from their other network labs with different CLIA numbers must be

vigilant

• Labs which receive specimens from outreach clients must be vigilant

• Typically, orders are received before specimens

• How can orders be screened?

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Preventing PT Referral ReceiptScan orders for “key words”

Scans for: Reason:CAP PT vendor

PT Commonly used

Survey Commonly used

API PT vendor

VM Analytes likely to have reflex testing

©2020 MFMER | 3942416-20

Preventing PT Referral Receipt• Review the situation at the network level first

• Anticipate testing with reflex orders

• Clear, strong policies/procedures prohibiting it at each site

• Mandatory staff training

For more info: www.cap.org “Proficiency Testing Compliance FAQ’s”. Reviewed 12.20.2018.

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What is your network CLIA structure?

Lab 1Hospital

CLIA 1111

Lab 2Clinic

CLIA 2222

Lab 3OB/GYN

Office

CLIA 3333

Lab 4Oncology

CLIA 4444

Lab 5Dr. Acme’s

Office

CLIA 5555

Acme Laboratories System Network

Multiple labs under different CLIA certificates

©2020 MFMER | 3942416-22

A. Sent with courier to Quality Officer, who enters them online.

B. The results are faxed to the Network Quality Manager, who enters them online.

C. Entered on line by the staff/supervisor who tested the PT specimens at that site.

D. Either “A” or “B”

In your network, how are PT results for multiple labs submitted?

Sent w

ith co

urier to

Qual.

..

The res

ults ar

e fax

ed to

...

Entered

on line b

y the s

ta..

Either

“A” o

r “B”

0% 0%0%0%

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If PT is performed at “Lab 2”:Who performs it?

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If PT is performed at “Lab 2”:And better yet… who reports it?

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How are PT results for multiple labs submitted?Lab 2ClinicCLIA 2222

Lab 1HospitalCLIA 1111

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How are PT results for multiple labs submitted?Lab 2ClinicCLIA 2222

Lab 1HospitalCLIA 1111

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How are PT results for multiple labs submitted?Lab 2ClinicCLIA 2222

Lab 1HospitalCLIA 1111

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If PT is performed at “Lab 2”:And better yet… who reports it?

Answer: the staff who performed it, at their location! lab location!

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CAP COM.01800 Phase II• Must be entered at performing site.

• Best if its performing staff who enters.

• Ensure network-level and local procedures stipulate this…

• Ensure PT training records are kept for all staff.

For review:

©2020 MFMER | 3942416-30

A tremendous advantage: Cross-trained Floating Staff

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A tremendous advantage: Cross-trained Floating Staff

©2020 MFMER | 3942416-32

Cross-trained Floating Staff

CAP Survey C-Bdue 4/9/2019

CLIA # 1111 CLIA # 2222

CAP Survey C-Bdue 4/9/2019

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©2020 MFMER | 3942416-33

Cross-trained Floating Staff

• Carefully develop policies/procedures specific to your network.• Train all staff at all sites.• Tom the Tech must not perform the same PT testing at both sites.• Tom the Tech must not discuss the PT testing at any other sites except at the one which

performed it.

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Does your Lab Network use a NetworkLab Information System (LIS)?

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A. Is planned to be network in the next year or soB. Shares a common databaseC. Has individual databases with separationD. Limits staff review of PT at other sitesE. B & D

My Network’s Laboratory Information System (LIS):

Is plan

ned to

be enter

pris...

Shares

a co

mmon databas

e

Has in

dividual

datab

ases

...

Limits

staff

revie

w of PT a.

..B & D

0% 0% 0%0%0%

©2020 MFMER | 3942416-36

How are specimens from sites identified?

CLIA # 2222

CLIA # 3333

CLIA # 4444

CLIA # 5555

CLIA # 6666

CLIA # 1111

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©2020 MFMER | 3942416-37

Are PT sample labels differentiated by Site?

CAP C-1

2020 SerumRhubarbCAP C-1

©2020 MFMER | 3942416-38

CAP’s Recommendations for Common LIS’s:

• Audit records to identify who has accessed PT results within the LIS.

• Create masked identifiers for each laboratory’s PT samples

Reference: www.cap.org “Proficiency Testing Interlaboratory Communication – Strategies for Prevention. 2017.

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©2020 MFMER | 3942416-39

CAP COM.01800 Interlaboratory Communication

• PT records must not be shared with and should be inaccessible to personnel of other laboratories, including an affiliated laboratory until after the deadline for submission of results.

• Laboratories that share a common computer system or personnel must have strict policies and procedures to ensure that personnel do not access proficiency testing records from other laboratories.

For additional information: www.cap.org “Proficiency Testing Interlaboratory Communication – Strategies for Prevention.” 2017.

For review

©2020 MFMER | 3942416-40

A. Each Lab evaluates its ownB. The Network Quality Dept. ReviewsC. The Lab evaluates, then sends to the NetworkD. Metrics are captured for all Labs & reviewed by allE. All of the above

How does your network evaluate PT?

Each La

b evalu

ates i

ts ow

n

The Ente

rprise

Quali

ty Dep

..

The Lab

evalu

ates,

then ...

Metrics

are c

aptur

ed fo

r al...

All of th

e abo

ve

0% 0% 0%0%0%

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PT failuresBy reviewing network PT performance data in aggregate, much can be learned:

• Opportunity to improve overall performance.

• Implementation of best practices.

• Quality transparency creates greater team effort.

• Evaluation of technical performance vs. clinical practice.

©2020 MFMER | 3942416-42

Refresher: “One PT Kit per CLIA”

• In August 2015, CAP was advised by CMS (per CLIA) that it must enforce “one kit per CLIA”

• Each analyte would therefore be limited to a single PT kit, when analytes are performed:• in multiple locations, • or on duplicate instruments, • or using different methods

• Only one testing location/platform/method per CLIA lab can perform Proficiency Testing.

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What impact does “One Kit per CLIA” have?

Acme Laboratories System NetworkCLIA # D1234567

©2020 MFMER | 3942416-44

Implications for multiple laboratories under one CLIA number• Test and report PT in one (1) laboratory section:

• Identify Primary and Secondary testing locations/platforms- perform PT on primary tests.• Or rotated among primary tests with each PT shipment.

• When PT is not available, AAP must be performed.

• Comparability testing between primary and secondary labs is always required.

• Number of locations/platforms performing PT decreased, and the number of locations/platforms performing comparisons increased.

Proficiency Testing Comparisons

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©2020 MFMER | 3942416-45

For Rochester Downtown Campus alone: 307 tests evaluated

How to Organize?

©2020 MFMER | 3942416-46

Comparability and Competency Assessment

For example:

A lab section sends three (3) blinded patient samples to another lab section. This is performed twice per year.

• This data could be used to satisfy Comparability requirements.• This data could also be used to satisfy Competency requirements.

…However both purposes must be clear.

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©2020 MFMER | 3942416-47

Comparability Comparisons and Competency

©2020 MFMER | 3942416-48

In Summary• Laboratories working together in networks are a growing trend and have advantages.

• Proficiency testing at the network level requires some level of network oversight, as the challenges may be different than those of stand-alone laboratories.

• Careful planning and clear policies are critical to successful network proficiency testing!

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©2020 MFMER | 3942416-49

Special Thanks:Mayo Clinic Laboratories

Department of Laboratory Medicine and Pathology

Proficiency Testing Quality Team

Rochester, MN

©2020 MFMER | 3942416-50

Questions?

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©2018 MFMER | 3793435-51

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