Assessment 1 – Portfolio of Evidence

Student Name Student NumberUnit Code/s & Name/s ICTICT517 - Match ICT needs with the strategic direction of the organisation

Assessment NamePortfolio of Evidence – Re-view and planning of new IT System

Assessment Task No. AT1

Assessment Due Date Week 6 Date submitted

Assessor NameStudent Declaration: I declare that this assessment is my own work. Any ideas and comments made by other people have been acknowledged as references. I understand that if this statement is found to be false, it will be regarded as misconduct and will be subject to disciplinary action as outlined in the TAFE Queensland Student Rules. I understand that by emailing or submitting this assessment electronically, I agree to this Declaration in lieu of a written signature.

Student Signature Date

Instructions to Student Learning SupportAdditional support is available to help you achieve your learning goals. Speak to your teacher or a Learning Skills Centre team member if you feel that you may benefit from some extra support. The Institute provides extra support through the Disability Support Unit and the Learning Skills Centre.

RPL (Recognition of Prior Learning) is available for this unit. Speak to your teacher/assessor to check if you qualify for RPL.

Conditions of AssessmentSkills must be demonstrated in a workplace or simulated environment where conditions are typical of those in an ICT working environment or ICT work-place. This includes:

A site where ICT needs and strategic directions of the organisation are coordinated

Detailed information relating to a strategic organisation plan, objectives, and direction

Organisational policies and procedures relating to the implementation of ICT changes

Individual superior in the organisation Information on current ICT systems and practices in the organisation in-

cluding operating systems, hardware, and security

You will need to complete the learning and undertake all assessments satis-factorily to be deemed competent. You are responsible for complying with all assessment item instructions; submission and collection requirements; under-taking assessment tasks honestly and retaining a copy of all assessment items.

You must submit assessment items by the due date, unless an extension has

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been granted by your teacher. Failure to submit assessment items by the due date will result in a “did not submit” being recorded and depending on your circumstances, you may be granted one final resubmission.

To be judged competent in this assessment item the student is required to demonstrate competence in all indicators shown in the marking guide.

The Classroom as a Simulated Work EnvironmentStudents must be aware and take responsibility for the problems of working in a shared IT environment. Problems such as noise levels, production flow, in-terruptions and time variances are common to workplaces. In the simulated environment provided in the classroom these problems can take the form of:

Other students who continually ask questions or talk aloud while think-ing

Fire drills, projector not working, printers running out of paper or toner cartridge

Miscalculating how much work you can do in one day, missing classes and so on.

Some things are unavoidable and you must devise strategies to overcome them, for example, we cannot stop students from asking questions or entering at exiting the class. Other things are unpredictable (e.g. fire drills). You need to be aware and plan and organise your work allowing some extra time for un-avoidable and unpredicted events.

Assessment Conditions: A site where ICT needs and strategic directions of the organisation are

coordinated Detailed information relating to a strategic organisation plan, object-

ives, and direction Organisational policies and procedures relating to the implementation

of ICT changes Individual superior in the organisation Information on current ICT systems and practices in the organisation

including operating systems, hardware, and security Access to a computer with internet, applicable charting software and

word processing software

Assessment Criteria:To achieve a satisfactory result, your assessor will be looking for your ability to demonstrate key skills/tasks/knowledge to an acceptable industry standard.

Refer to the marking criteria document for a detailed list of items.

Number of Attempts:You will receive up to two (2) attempts at this assessment task. Should your 1st attempt be unsatisfactory (U), your teacher will provide feedback and discuss the relevant sections / questions with you and will arrange a due date for the submission of your 2nd attempt. If your 2nd submission is unsatisfactory (U), or you fail to submit a 2nd attempt, you will receive an overall unsatisfactory result for this assessment task. Only one re-assessment attempt may be granted for each assessment task, with the exception of Apprentices or Trainees who are permitted an additional supplementary

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assessment. For more information, refer to the Student Rules.

Submission details (if relevant)

Submit your assessment to the allocated dropbox in Connect or to the allocated network folder.Your teacher will provide all the details for the submission system or network.Your assignment must be saved with your surname_student number_unit/cluster_AssessmentNumber. For example:

surname_123456789_ICTICT517_1For re-submissions, an “R” must be added to the file name. For example:

surname_123456789_ICTICT517_1_R

The Marking Criteria Sheet must be signed and submitted with your work.

Instructions to Assessor

To be judged competent in this assessment item the student is required to demonstrate competence in all indicators shown in the marking guide.A minimal amount of assistance can be provided to the student.

Note to Student An overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide.

CASE STUDYCase study detail – see the file:

TheClassroomRobots_Scenario_InitialRequest.docx – ICT50715 Software Development Students

document.docx.docx – ICT50515 Database Students and ICT50615 Website Students

The case studies will provide information on:

A site where ICT needs and strategic directions of the organisation are coordinated Detailed information relating to a strategic organisation plan, objectives, and direction Organisational policies and procedures relating to the implementation of ICT changes Individual superior in the organisation Information on current ICT systems and practices in the organisation including operating

systems, hardware, and security

Part 1: Analyse current strategic planning

Your role is this project is to match ICT needs with the strategic direction of the organisation. You have been presented with a case study scenario that includes information about the:

current strategic planning objectives and direction organisational policies and current system hardware and software

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The project requires you to analyse and evaluate the strategic planning to determine the potential business gaps, improvements and opportunities. Your results will be provided in the form of a report.

NO NEED TO DO

a) Research a number of current emerging technologies in the ICT industry (minimum 5) which may help your client’s organisation to achieve their vision.

1. Drones Drones enable robotic automation with fewer geographical restrictions, the report noted. Opportunities for development and integration are high for this market, it added.

2. Cybersecurity It will keep your data all in secure

3. loTloT is driving business changes by providing the data needed to improve marketing, increase sales, and decrease costs, the report found.

4. Artificial Intelligence (AL)AL is already significantly impacting the way customers interact with businesses via intelligent websites and bots, and these tools are becoming increasingly commoditized and integrated into daily work, the report noted.

5. Serverless computing (SC)SC allows organizations to create a NoOps IT environment that is automated and abstracted from underlying infrastructure, reducing operational costs and allowing businesses to invest in developing new capabilities that add more value, the report found.

6. 5G Network

b) Create a star or cycle chart organiser to present the emerging technologies that might help the client’s organisation/team to succeed over the long term.

c) Create a Gartner Hype Cycle diagram to identity the emerging technologies and the expected timeline at which they will reach “plateau” and should be implemented or deployed.

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d) Indicate at which Hype Cycle each technology should be adopted and what would be the consequences for adopting it too early or too late. You can present this information in tabular format.

What will happen before the market ready for it?What are the rise?

Graphical organisers links:http://www.enchantedlearning.com/graphicorganizers/https://www.gartner.com/en/research/methodologies/gartner-hype-cycle

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https://www.smartinsights.com/managing-digital-marketing/marketing-innovation/technology-for-innova-tion-in-marketing/ https://chiefmartec.com/2018/01/one-thing-everybody-forgets-gartners-hype-cycle-martech/

Part 2: Compare and contrast current and future conditions

Create a compare-and-contrast graphical organiser chart (Venn diagrams or table/matrix) to illustrate the differences between the client’s organisation’s current IT infrastructure or setup and the desired future infrastructure or setup. Your comparison should include both, qualitative and quantitative perspectives. If you did not receive sufficient information from your client at your initial meeting, request further details via email. Include the email/s as part of your submission.

First, identify the following current details in relation to your client: Description of the business Current IT infrastructure or setup Current security guidelines: Password encryption, level of access

Then, to complete the chart, enter information that describes where the business wants to be in the long term, in relation to their:

Strategic plan Objectives Business needs Technical requirements

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Part 3: Compare and contrast current and future IT systems

a) In the previous task you created a chart that compared current and future business conditions. This activity is similar in that you are still analysing the case study, however now you will compare and contrast the existing processes and data flow with the proposed new processes and data flow.

Your basic chart should look like this:

b) Further, prepare a set of Data Flow Diagrams (DFDs) that reflect the new processes and data flow.

Part 4: Impact of changes - Evaluation

Once the compare and contrast activities have been completed in PARTS 2 and 3 you can start evaluating the impact of the strategic plan in terms of:

gaps improvement opportunities, and proposed changes

a) Carry out a gap analysis by looking at the organisation’s current state and the desired future state. You can use a SWOT analysis diagram or similar tool. You must display the gap as a graph and also provide written explanations.

b) List the improvement opportunities identified c) List the proposed changes.d) Create an evaluation table to analyse the impact of the proposed changes identified in section c)

against the strategic planning objectives. You must prioritise the changes and identify the diffi-culty level of the proposed implementation.

e) Send an email to your manager (teacher) indicating that the evaluation has been completed and submit the evaluation documentation for feedback.

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ITEMS ADVANTAGES DISADVANTAGESOld processes and data flow

New processes and data flow

Evaluation – Impact of Proposed ChangesPROPOSED CHANGES OBJECTIVES PRIORITY DIFFICULTY LEVEL

Gap analysis links:https://www.smartsheet.com/gap-analysis-method-exampleshttps://www.marketing91.com/process-gap-analysis/https://www.projectmanagement.com/wikis/233055/Gap-Analysis

Part 5: Action Plan

a) In this section of the assessment you need to create an action plan to implement the proposed changes identified in Part 4. Use the template provided at the end of this section for each change identified. The action plan must include:

Method or strategy Prioritised schedule (as identified in Part 4) Timeframe or target Organisational policies and procedures check Standards (if required)

b) Send an email to your manager (teacher) indicating that the action plan has been completed and submit the plan for feedback.

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ACTION PLAN TEMPLATE

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PROPOSED CHANGE:

BUSINESS GOAL:

STANDARDS (if required):

Meets organisational policies and procedures? YES/NONOTES:

Business Objective Method or Strategy Activity/Task Resources

Support Responsibility Timeframe(Start/End date)

Measure of success Priority

Add lines as necessary

Part 6: Final Report

The final report must have a title page including: your name who the report is submitted to the topic of the report date

The report will include: An executive summary Report body:

o Introductiono A discussion of emerging technologies that may support the company’s strategic plano A discussion about the future infrastructure based on your reading of the case study document.o The objectives of the proposed changeso A brief discussion of the feasibility and risks.o The advantages and disadvantages of implementing the new technologyo The gap analysis evaluationo Impact of implementation/deploymento Legislation, standardso Policy and procedureso Conclusion

The appendix can include:o Data flow Diagrams (DFDs)o The Action Plano Any other document that you consider appropriate

The report will present the information gathered in the preceding section (Parts 1 to 5). Refer to the case study to determine who the report should be submitted to.

Prepare a supporting email, meeting agenda, or equivalent, demonstrating how you would present your fi-nal report submission to the relevant recipients.

End of Assessment

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