Xerox (UK) Fault Free Installation Process * Mandatory Fields.

Sales - please ensure all information is entered on this page before submitting to XAS for signoff

BOE to enter SUPT DOD No which must match Total DSS value + e-mail to julie.abbott@xerox.com Please be aware that ALL sales of Software/Solutions, whether or not sold with a printer, require an FFI to be completed. If software is sold at the same time as a printer (or other hardware) the same FFI document can be used.

Country Reference No.

Customer Contact Details Customer Trading As Ferrovial

Address Line 1 Q6 Project -- Heathrow Airport Voyager House -- 4th Floor London Heathrow Airport

Address Line 2Address Line 3 Hounslow Postcode TW6 1EWContact Name Ivan Fernandez Telephone inc STD 0208 7502100

Xerox Account Team DetailsSales Person (s) Jim Hutchison Phone 07713191172Pre-sales Analyst PhoneOrder Entry Amy Bishop Phone

Xerox Product/Solution Details (including free trials)PRODUCT(S)PRINTER/RIPFREEFLOW XGS SOLUTIONS

WORKCENTRE 7845/7855 A3 45/45 PPM 50/55 PPM DUPLEX COPY/PRINT/SCANADOBE PS3 PCL5C/6 ONE-PASS DADF 5 TRAYS TOTAL 3140 SHEETS,WORKCENTRE 7855 INITIALISATION KIT, 2000-SHEET OFFICE FINISHER WITH50 SHEET STAPLING

Print Volume (k)prints per month*25K/mth

CRIDTBC

Total Pre-Sales Revenue £175 Weekend Install: (Install £ x 1.5)Install XAS Customisation/Further worksPlease enter brief details of agreed Pre-Sales activities covered by this amount, i.e. not included in standard product install.

£ Connected to the network using static IP addressesTo be configured to print, copy and scan.

Post-Sales Analyst Activities

Product Installation & ConfigurationSales

ConfirmationHardware & Software

InstallationDate Agreed

dd/mm/yyyy Service/Analysts NameHardware FFI checklist signed by

Xerox Confidential 1

Xerox (UK) Fault Free Installation Process Sales service

(power, space, environmental & m/c movement details checked)

SalesThe hardware / software identified

meets customer requirements

SalesNetwork Installation: XAS order signed

and agreed

SalesCustomer Education requirements

have been agreedComments: This is an install of two trial devices. If a cost centre is required please use

49500 DOD number(s) for Installation:

DOD number(s) for Freeflow / 3rd Party software:

Assessment of Client Input Materials Customer’s defined substrates have been tested and agreed suitable for the product. YES NO

Non standard substrates (if not in the recommended media list)          

Does the customer have an FTP service running?YES NO

Network Connectivity / Topology / Framing 10BaseT 10Base2

(Thinnet/BNC) 10Base5

(Thicknet/DB15) 10BaseFL fibre-

optic 100BaseT 1000BaseT Token Ring

Ethernet_802.2 Framing

Ethernet_802.3 Framing

Ethernet_II Framing SNAP Framing

Network Operating System Network Protocol(s)Windows Server 2012 TCP/IP

Client Operating System

No of printer driver installations included in charges

Windows 7 Customer is happy to create their own print queues, but may need pointing to the Global Print Driver (PS or PCL) on Xerox.com

Product (Hostname)

Queue(s) IP Address Subnet Gateway

Use resource from                                        Existing kit                                        (IT support to be available on install)

                                       

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Xerox (UK) Fault Free Installation Process In the event of the above being unavailable during pre-sales engagement, please give the customer contact to be present with this information at install time:

Name: Phone:

LPS / EPS / IPS Configurations Online only Offline only Selectable Token Ring Bus & Tag Ethernet 3rd Party Interface

Host Type & operating System Software: Offline Equipment

Mag. Tape Cartridge Other (Please Specify)          

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Xerox (UK) Fault Free Installation Process

Product(Freeflow, XGS solutions, 3rd party)

Platform OS

Licence (or how to obtain it at install)

Lead Time for Licence (3rd party licences may not be available immediately)

Notes: (e.g. is platform hardware to be customer supplied?)

                             

                                                 

                                                 

                                                 

                                                 

                                                 

                                                 

DocuSP Licences Required Welwyn.CSC.Licenses@xerox.com

Basic (includes Postscript, PCL, TIFF, ASCII Decomposers and all Gateways)

Additional Other Licenses

LCDS IPDS Parallel RIP Imposition Tape Client Job Preview VIPP 3 Tray

Interposer Disk Overwrite

NPS / IPS Notes:

Speed Licences X 100 PPM 115 PPM 120 PPM 135 PPM 144 PPM 155 PPM 180 PPM

Customer Education

Note: Ensure training order paperwork is completed with sales order

Multiple Installation

(Please arrange with Customer Education)

Standard course for Product

(Standard colour training does not include DFE)

Bespoke course

(Please arrange with Customer Education and ensure the availability of the trainer)

Comments:Standard training as arranged via sales.

Customer Pre-requisites ( Hardware & Software required onsite )

Server Hardware

PC Client

External Internet Connection

Exchange Server

Adobe CS

Indesign Quark Distiller Server

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Xerox (UK) Fault Free Installation Process

Xerox Confidential 5

Xerox (UK) Fault Free Installation Process

Technical implementation - Critical ControlsConfirm all pre-requisites have been met YES NO For Office installs – AMR (Automatic Meter Reading) has been discussed with the customer

YES NO

AMR to be installed? YES NO Major applications have been tested and limitations identified

YES NO

The configuration can be supported completely YES NO The Customer Expectations Document (CED) has been provided to the customer

YES NO

NB. Charges may apply if pre-requisites are not met and additional support activity is required at install in order to bring the device to required standard. Any support activity not defined in “Services” may also be subject to additional charges.

Final Pre-Sales Analyst Sign Off:Pre-Sales Analyst Name. Signature.Dave Pan-Rios DP

FFI Explanatory Notes1. This version is dated September 2008 (and replaces the May 2007 version).2. When completing this form electronically use the TAB or mouse to move between fields.3. The Sales person, in consultation with their Pre-Sales Analyst, MUST complete page 1 of this document

and subsequent pages as required.4. The field for expected print volume is to confirm that the customer expectations are correctly set for the

product. Basic Install is the charge specified in the Price List for simple installation, a multiplier may be calculated on this figure if the Weekend Install box is checked. Any support activity over and above that specified in the price list must be listed in the Services section. If more than 5 instances of a printer driver are to be installed, the additional charge for this should also be indicated here to facilitate cost recovery.

5. The Pre-Sales Analyst, in consultation with the customer, should complete pages 2 and 3. The section on substrates is to verify that specific media / stock type is suitable for the product and should prompt customer expectation setting. Any additional software products to be installed in support of the Xerox hardware can be specified in the table on page 3, e.g. Remote Printer, PDF Colour Splitter, Freeflow Partner Products, etc. Where the customer requires additional infrastructure prior to install such as software or an external connection to the internet it should be recorded on the FFI. The customer expectation document being provided to the customer is a critical activity

6. Page 3 now has a section to make note of the Pre-requisites a customer requires to implement the solution, e.g. XMPie may require an external internet connection or exchange server setup.

7. TECHNICAL IMPLEMENTATION -CRITICAL CONTROLS: All FFI activity is intended to drive a supportable implementation of Xerox Product & Solutions; failure to achieve sign off in any one or more area must be an exception.

8. This document can be customised to meet local requirements but the basic information shown here must be retained.

9. Page 3 is required by the Welwyn Garden City Software Library in order to be able to issue the correct licenses.

10. Please note depending on the information recorded on this document the pages within the document may increase.

11. The completed FFI should be signed and forwarded by e-mail (preferably as a PDF) to:a. The BOE processing the dealb. Welwyn Garden City Software Library for software licenses to be issued:

Welwyn.CSC.Licenses@xerox.comXerox Confidential 6

Xerox (UK) Fault Free Installation Process c. julie.abbott@xerox.com - once an installation / activity date has been confirmedd. Stored in the appropriate country folder on Docushare at:

http://gkls-docushare.wgc.gbr.xerox.com/dsweb/View/Collection-13169

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