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As the volume of ATM increases, mely and accurate validaon of transacons become more costly and error prone, introducing operaonal risk to an organizaon. ATM reconciliaon automaon and mely idenficaon of transacon excepons become vital for risk management and operaonal cost reducon. GRGBanking FEEL Reconciliaon soſtware can help to validate cash balance, ensure ATM transacons and cash replenishment are accurately represented in the bank’s accounts, and quickly idenfy transacon excepons to effecvely manage disputes which usually cause consumer dissasfacon. System is a highly configurabl e for performing reconciliaon of cash and transacons across any data sources including AT M, switche s, core banking system s, payment network s and third pare s, these data can be processed by flexible rules an d workflow engine. System automates balancing of the ATM cash and transacons on daily and cash collecon cycl e basis, mely create s reconciliao n report presenng the unmatched transacons, and load it onto the database. Centralized user interface allows financial instuon’s reconciliaon an d dispute team s to easil y access the data and review the unmatche d transacons. It reduces p rocess me and error , making cash reconciliaon process much more efficient, cost-effecve and risk adverse. System automacally tracks and highlights the unmatched transacon data in the ATM electronic journal, which allows user to easily spot the discrepancies. Aſter Confirming the discrepancy, user can propose a debit and credit applicaon through the syste m. System provides supervision funco n for supervisor to inspect the to-do list, done list and the deferred events. Data sources across multi-channels Timely and accurate transactions validation Normative and efficient discrepancy management FEEL Reconciliation at a glance Eliminates the Manual reconciliation It only takes several minutes to reconcile transactions No transactions are left out or as in the case of manual reconciliation Undebited or erroneous transactions can be easily found and resolved before customer complains Get statistical reports on ATM transactions and usage We Move Faster TM FEEL Reconciliation Reinvent balancing of your ATM cash and transactions

FEEL Reconciliation TM - GRG Banking · ATM reconciliation automation and timely identification of transaction exceptions become vital for risk management and operational cost reduction

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Page 1: FEEL Reconciliation TM - GRG Banking · ATM reconciliation automation and timely identification of transaction exceptions become vital for risk management and operational cost reduction

A s t h e vo l u m e o f AT M i n c re a s e s , timely and accurate va l idation o f t ra n s a c ti o n s b e co m e m o re co st l y

a n d e r ro r p ro n e , i n t ro d u c i n g o p e rati o n a l r i s k to a n o rga n i zati o n . ATM reconci l iation a u to m ati o n a n d

ti m e l y i d e nti fi cati o n o f t ra n s a c ti o n exc e p ti o n s b e co m e v i ta l fo r r i s k management and operational co st

re d u c ti o n . G RG B a n k i n g F E E L Re co n c i l i ati o n s o ft wa re ca n h e l p to va l i d ate ca s h b a l a n c e , e n s u re AT M

t ra n s a c ti o n s a n d ca s h re p l e n i s h m e nt a re accurately represented in t h e b a n k ’s a c co u nt s , a n d q u i c k l y

identify transaction exceptions to effectively manage disputes which usually cause consumer d i s s ati sfa c ti o n .

S y s t e m i s a h i g h l y c o n fi g u r a b l e f o r p e r f o r m i n g

re co n c i l i ati o n o f cash and transactions across a ny

d ata sources including ATM , switches , co re b a n k i n g

syste m s , payment networks and third parties , t h e s e

d ata can be processed by flexible rules and wo r k fl o w

e n g i n e .

Syste m automates ba lancing of the AT M ca s h a n d

transactions on daily and cash collection c yc l e b a s i s ,

ti m e l y c re ate s reconcil iation report presenting t h e

unmatched transactions, and load it onto the d ata b a s e .

Centralized user interface allows financial i n sti t u ti o n ’s

re co n c i l i ati o n and dispute teams to eas i ly a c c e s s

the data and review the unmatched t ra n s a c ti o n s .

I t r e d u c e s process ti me and error , m a k i n g c a s h

reconciliation process much more efficient , cost-effective

a n d r i s k a d ve rs e .

Syste m a u to m ati ca l l y t racks and highl ights t h e

unmatched transaction data in the ATM e l e c t ro n i c

j o u r n a l , w h i c h a l l o w s u s e r to e a s i l y s p o t t h e

d i s c re p a n c i e s . After Confirming t h e d i s c re p a n c y,

u s e r ca n propose a d e b i t a n d c re d i t a p p l i cati o n

through the system. System provides s u p e r v i s i o n

f u n c ti o n for supervisor to inspect the to - d o l i s t ,

d o n e l i s t a n d t h e d efe r re d e ve nt s .

Data sources across multi-channels

Timely and accurate transactions validation

Normative and efficient discrepancy management

FEEL Reconcil iation at a glanceEl iminates the Manual

reconcil iation

I t o n l y t a k e s s e v e r a l

m inu t e s to r e c on c i l e

transactions

No transactions are left out or as in the case of manual

reconcil iation

Undebited or erroneous transactions can be easi ly found

and resolved before customer complains

Get statist ical reports on ATM transactions and usage

We Move Faster

TMFEEL ReconciliationReinvent balancing of your ATM cash and transactions

Page 2: FEEL Reconciliation TM - GRG Banking · ATM reconciliation automation and timely identification of transaction exceptions become vital for risk management and operational cost reduction

GRGBanking Equipment Co., Ltd. 9,11 Kelin Road, Science City, High-tech Industrial Development Zone, Guangzhou, China 510663Tel: +86-20-62878591E-mail:[email protected] © 2017 by GRGBanking Equipment Co., Ltd.All r ights reserved.

Specifications are subject to update without prior notice.

P lease consult GRGBanking or i ts r e p r e s e n t a ti v e for the latest information.

www.GRGBanking.com V201705

TMFEEL Reconciliation

Increased productivity : reduction of manual data gathering and matching allow resources to be re-focused

on other critical tasks such as managing exceptions or dispute handling·

Key Benefits

Reduced operational risk: higher accuracy of the automation process allows for the expansion of your ATM

network without having to invest in large back-office support team·

Shortened response time: Q u i c ke r d i s p u te re s o l u ti o n b r i n g s a better consumer experience, increased

consumer loyalty and retention·

Detailed logging: tracking and reporting help support auditing and banking regulation compliance·

General•Easy-to-use interface

•Multi-channel

•Multi-vendor

•Personalization support•••

ServiceCash and transaction recon-cil iationDiscrepancy statementException handling supervi-sionE-Journal inquiryReconcil iation logReconcil iation statistics

SecurityM u l ti - l e ve l u s e r p r i v i l e g e

Data encryption during trans-

fer and storage

SHA-256 check on trans-

ferred file

Cash and Transaction Data

Administrator

FEELReconciliationSystem

BusinessServer

FTPServer

Database Server Web Server

...Host Switch EI CIT XFS ...