The Leading Supply Chain Management Solutions Provider

“FedEx is a supply chain company. We are very cognizant of trying to make our customers supply chain more efficient . But, at the same time , we became very focused on our internal supply chain”

(Edith kelly-Green, VP & Chief Sourcing Officer, FedEx Corp.)

“ FedEx Supply Chain Services represents the best of the best and the organization has set an example – for other companies to follow”

( Bo Anderson, Executive in charge of Worldwide Purchasing, GM. )

Introduction

• FedEx Started in the year 1974on very small scale

• In 1989 FedEx established FedEx Logistics Services

• FedEx has continued to launch customized and innovative SCM services in the new millennium

Background Note

• 1971- Founded by Fredrick W Smith

• 1973- Started full fledged operation

• 1974- Started solving the warehousing problem of small company

• 1976- Setup of an advanced sorting facility

• 1981- Setup of a massive super Hub

• 1987- Setup of second Hub

Infrastructure Facilities

• It employs the latest and the most sophisticated package tracking , billing and communication systems

• Delivering 3.3 million packages from 211 countries each day

• By 2003, FedEx,s operations were handled by 15 national and regional hubs across the world .

• Operation at memphis Hub

• FedEx employed 15 unloading teams

• The unloading time varied between 18 minutes for a Boeing 727 aircraft carrying 9 to 12 containers to 33 minutes for huge airbuses carrying around 50 containers

Emphasis on Technology

• Customer Operations Service Master Online System

( COSMOS )

• Global Operations Control Centre ( GOCC )

• Digitally Assisted Dispatch System ( DADS )

• Automated Sorting Tracking Routing Aid

( ASTRA )