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FedEx is a USA based logic company that has global presence. Company was established in 1973 and provides services in more than 200 companies. Presently FedEx has 3,00,000 employees that works efficiently to provide hassle free services.Corporate office - Dallas, USA
FedEx Corporation (FedEx) provides a portfolio of transportation, e-commerce and business services under the FedEx brand. The Company offers its services through companies constituting four business segments: FedEx Express, FedEx Ground, FedEx Freight and FedEx Services. FedEx Express offers a range of domestic and international shipping services for delivery of packages and freight. FedEx Ground provides business and residential money-back guaranteed ground package delivery services. FedEx Freight offers less-than-truckload (LTL) freight services. FedEx Services provides FedEx’s other companies with sales, marketing, information technology, communications, customer service and certain other back-office support. The Company’s subsidiaries include Federal Express Corporation, FedEx Trade Networks, Inc., FedEx Ground Package System, Inc., FedEx Smart Post, Inc., FedEx Corporate Services, Inc. and
GENCO Distribution System, Inc., among others.FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand.
FedEx people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 300,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.
We owe our success as an industry leader to the more than 300,000 global team members
who deliver exceptional customer service experiences day-in and day-out.
Specialties
Shipping, logistics, e-Commerce, delivery services, access, citizenship, global trade, copying and digital printing, professional finishing, document creation, direct mail, signs and graphics, Internet access, computer rental
History
The concept for what became Federal Express came to Fred Smith while he was studying at Yale University. For a class there, he submitted a paper which argued that in modern technological society time meant money more than ever before and with the advent of miniaturized electronic circuitry, very small components had become extremely valuable. He argued that the consumer society was becoming increasingly hungry for mass-
produced electronic items, but the decentralizing effect induced by these very devices gave manufacturers tremendous logistic problems in delivering the items. Smith felt that the necessary delivery speed could only be achieved by using air transport. But he believed that the U.S. air cargo system was so inflexible and bound by regulations at that time that it was completely incapable of making sufficiently fast deliveries. Plus, the U.S. air cargo industry was highly unsuited to the role. Its system depended on cooperation between companies, as interlining was often necessary to get a consignment from point A to point B, and the industry relied heavily on cargo forwarders to fill hold space and perform doorstep deliveries.In his paper, Smith proposed a new concept—have one carrier be responsible for a piece of cargo from local pick-up right through to ultimate delivery, operating its own aircraft, depots, posting stations and delivery vans. To ensure accurate sorting and dispatching of every item of freight, the carrier would fly it from all of its pickup stations to a
central clearinghouse, from where the entire operation would be controlled. He submitted the paper to the professor teaching the course, who supposedly gave the paper the grade of "C".The actual grade has been debated. Despite the professor's opinion, Smith held on to the idea.Smith founded the Federal Express Corporation in 1971. It was originally founded in Little Rock, Arkansas in 1971, as Smith was operating Little Rock Airmotive there. After a lack of support from the Little Rock National Airport, Smith moved the company to Memphis, Tennessee and the Memphis International Airport in 1973.First FedEx Express aircraft, a Dassault Falcon 20 named Wendy, on display at Steven F. Udvar-Hazy Center.
The company started overnight operations on April 17, 1973, with fourteen Dassault Falcon 20s that connected twenty-five cities in the United States. That night, 186 packages were carried. Services included both overnight and two-day package and envelope delivery services, as well as Courier Pak. Federal Express began to market itself as "the freight service company with 550-mile-per-hour delivery trucks".
However, the company began to experience financial difficulties, losing up to a million USD a month. While waiting for a flight home to Memphis from Chicago after being turned down for capital by General Dynamics, Smith impulsively hopped a flight to Las Vegas, where he won $27,000 playing blackjack. The winnings enabled the cash-strapped company to meet payroll the following Monday. "The $27,000 wasn’t decisive, but it was an omen that things would get better," Smith says. In the end, he raised somewhere between $50 and $70 million, from twenty of the USA's leading risk venture speculators, including such companies as the First National City Bank of New York and the Bank of America in California.
At the time, Federal Express was the most highly financed new company in U.S. history, in terms of venture capital. Federal Express installed its first drop box in 1975 which allowed customers to drop off packages without going to a company local branch. In 1976, the company became profitable with an average volume of 19,000 parcels per day.
Rapid Growth
A McDonnell Douglas MD-11 in the Federal Express livery used until 1994.
A 1977 legislative change (Public Law 95-163) removed restrictions on the routes operated by all-cargo airlines, and enabled Federal Express to purchase its first large aircraft: seven Boeing 727-100s. In 1978, the company went public and was listed on The New York Stock Exchange. The following year it became the first shipping company to use a computer to manage packages when it launched "COSMOS" (Customers, Operations and Services Master Online System), a centralized computer system to manage people, packages, vehicles and weather scenarios in real time. In 1980 the company implemented "DADS" (Digitally Assisted Dispatch System) to coordinate on-call pickups for customers; this system allows customers to schedule pickups for the same day.
In 1980, Federal Express began service to a further 90 cities in the United States. The following year the company introduced its overnight letter to compete with the U.S. Postal Service's Express Mail, and allowed document shipping for the first time. Later in 1981 it started international operations with service to Canada, and officially opened its "SuperHub" at the Memphis International Airport.
Federal Express' sales topped $1 billion for the first time in 1983. In the same year the company introduced ZapMail, a fax service that guaranteed the delivery of up to five pages in less than two hours for $35. ZapMail would later become a huge failure for the company, costing it hundreds of millions of dollars.
In 1986, the company introduced the "SuperTracker", a hand-held bar code scanner which brought parcel tracking to the shipping industry for the first time. Federal Express continued its rapid expansion in the late 1980s, and opened its hub at Newark Liberty International Airport in 1986 and at
Indianapolis International Airport and Oakland International Airport in 1988. In 1989, the company acquired Flying Tiger Line to expand its international service, and subsequently opened a hub at Ted Stevens Anchorage International Airport to accommodate this new, expanded service. As the volume of international shipments increased, Federal Express created Clear Electronic Customs Clearance System to expedite regulatory clearance while cargo is en route.
FedEx eraA FedEx Express delivery truck, showing the
dual branding, both "FedEx" and "Federal Express" that the company used from 1994 to 2000.
A FedEx Express delivery truck showing the current "FedEx" branding.
In 1994, Federal Express adopted the "FedEx" name, formalizing the abbreviation that until then was unofficial. Also that year, FedEx launched Fedex.com as the first transportation web site to offer online package tracking, which allowed customers to conduct business via the internet. In 1995, the company acquired air routes from Evergreen International to start services to China, and opened an Asia and Pacific hub in Subic Bay International Airport in the Philippines. In 1997 FedEx opened its hub at Fort Worth Alliance Airport and in 1999 opened a European hub at Charles de Gaulle Airport in France. In 2000, the company officially dropped the "Federal Express" name and became "FedEx Express" to distinguish its express shipping service from others offered by its parent company FedEx Corporation.
In 2001, FedEx Express signed a 7-year contract to transport Express Mail and Priority Mail for the United States Postal Service. This contract allowed FedEx to place drop boxes at
every USPS post office. In 2007, the contract was extended until September 2013. The USPS continues to be the largest customer of FedEx Express.
In December 2006, FedEx Express acquired the British courier company ANC Holdings Limited for £120 million. The acquisition added 35 sort facilities to the FedEx network and the company introduced Newark, Memphis, and Indianapolis routes directly to UK airports instead of stopping at FedEx's European hub at Charles de Gaulle Airport. In September 2007, ANC was rebranded as FedEx UK. FedEx Express also acquired Flying-Cargo Hungary Kft to expand service in Eastern Europe.
MissionFedEx Corporation will produce superior
financial returns for its shareowners by providing high value-added logistics, transportation and related business services through focused operating companies.
Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards.
Economic downturn
The late-2000s recession hit parent company FedEx Corporation and its express division hard. Many companies looking for ways to save money stopped shipping or moved to cheaper alternatives, such as surface shipping. FedEx Corporation announced large network capacity reductions at FedEx Express, including retiring some of its oldest and least efficient aircraft such as the McDonnell Douglas DC-10 and the Airbus A310. FedEx also announced layoffs and work hour reductions at some of its hubs.
In December 2008, FedEx postponed delivery of the new Boeing 777 Freighter; four were delivered in 2010 as previously agreed, but in 2011, FedEx only took delivery of four, rather than the ten originally planned. The remaining aircraft were delivered in 2012 and 2013.
FedEx Express closed a hub for the first time in its history, when operations at its Asian-Pacific hub at Subic Bay International Airport in the Philippines ceased on February 6, 2009. The operations were transferred to Guangzhou Baiyun International Airport in southern China. FedEx Express had planned to open the new Chinese hub in December 2008 but in November 2008, the company delayed the opening until early 2009 citing the need to fully test the new hub.
On June 2, 2009, FedEx opened the new hub building at Piedmont Triad International Airport in Greensboro, North Carolina. FedEx announced in December 2008, that it still intended to open the building on time, despite the bad economy. The hub's operations would be scaled back from 1,500 employees to only 160, the size of the previous operations at the much smaller sorting facility. FedEx gave no time line as to when the hub would be operating at expected hub levels. The hub had been delayed many years since FedEx first
picked the airport to be its Mid-Atlantic U.S. hub back in 1998. FedEx had to fight many complaints from nearby homeowners about the anticipated noise generated by its aircraft, because most of its flights take place at night. A third runway was built to accommodate the hub operation and the extra aircraft.
On October 27, 2010, FedEx opened its Central and Eastern European hub at Cologne Bonn Airport. The hub features a fully automated sorting system that can process up to 18,000 packages per hour. The roof of the hub features FedEx's largest solar power installation, producing 800,000 kilowatt hours per year.
FedEx Corporation
Type PublicTraded as
NYSE: FDXDow Jones Transportation Average ComponentS&P 500 Component
Industry CourierFounded 1971; 44 years ago
(as Federal Express Corporation)Little Rock, Arkansas1973; 42 years ago in Dallas, Texas
Founder Frederick W. SmithHeadquarters
Memphis, Tennessee, United States
Area served
Worldwide
Key people
Frederick W. Smith(Chairman, President & CEO)
Products
Post delivery, express mail,freight forwarding, third-party logistics
Revenue US$ 47.45 billion (2015)[1]
Operating income
US$ 4.26 billion (2015)[1]
Net income
US$ 2.57 billion (2015)[1]
Total assets
US$ 37.06 billion (2015) FedEx
US$ 29.903 billion (2012) FedEx
Total equity
US$ 17.1 billion (2012)[1]
Number of employee
300,000 (2012)[1]
Subsidiaries
Office, Express, Ground,Freight, Custom Critical, Supply Chain, Trade Networks, Services
Web Domains using FedEx Corporation
Domain Name Domain Typeabout..designcdt.com
Web URL and Email
fedex.com Web URL and Email
fedexcorp.com Emailfedexfreight.com Web URLfedexground.com Emailfedexkinkos.com Web URL and
Emailfedexoffice.com Web URL and
Emailftn..com Web URL and
Emailkinkos.com Web URL and
Emailpassporttransport.com
Web URL and Email
Clients:
AlaffiaIn the Kotokoli language, Alaffia translates to, “it’s all good” and is the typical response to the question, “How are you?” For founders Rose and Olowo-n’djo Tchala, Alaffia seemed like the perfect name for their extraordinary company. And when they chose a strategic provider to help guide their shipping needs, they wanted an equally exceptional company who embraced their philosophy.
EmotivaWhen you work with a company that has a simple yet elegant business philosophy — engineer and build the finest quality audio and video electronics — you’re motivated by the enthusiasm they have for their product. When a FedEx rep started working with Dan Laufman at Emotiva, his passion became hers
M-EdgeWhen a niche market provider wanted to ship his product internationally, he chose a shipping provider who could accelerate his shipping time while also reducing his international documentation.
Job Details:Marketing ManagerLocation: FedEx Express Canada - Mississauga, ONTORIO, CANADA.Competition for Job: 382 Applicants
FedEx Express Canada has an opening for a newly created Manager New Business Lines & Segments, within our Marketing & Corporate Communications team. This position has responsibility to lead the strategy for key business segments including e-Commerce, small and medium business and the marketing department’s customer insight and research strategy. The manager will lead a team of three individuals responsible for developing the individual portfolio strategy and execution. The Manager will play a critical role in the development of our business and revenue growth strategy in Canada for all four of our FedEx business lines; FedEx Express, FedEx Ground, FedEx Freight and FedEx Office.
This position reports to the Managing Director, Marketing and Corporate Communications and is located at the FedEx Express Canadian headquarters in Mississauga.
Key Responsibilities:
Develop the strategies for key business segments that have significant growth opportunities. Leverage operational capabilities, digital platforms and marketing products to deliver a differentiated, customer focused solution.
Develop the e-Commerce strategy to accelerate e-Commerce growth across all channels and support the retailer and consumer experience
Develop the small medium business (SMB) strategy to meet the unique needs of Canadian small businesses. Develop a strategy that includes all four FedEx business lines and leverage global activities. Align closely with the marketing operations and
sales enablement team to improve revenue capture across all SMB touch points.
Develop a framework to capture market trends to identify and size other new segments of value to FedEx.
Develop the customer engagement strategy for all phases of the customer buying journey with focus on the digital experience. Work with product, pricing, digital solutions, contact centre, sales and the marketing communication teams to ensure all customer touch points contribute to a differentiated value proposition.
Lead the research and customer insights strategy to uncover new market trends and capture untapped opportunities through our operations, sales and customer services teams.
Lead a team of three individuals with a focus on strong leadership.
Annual salary range; $105,000 to $115,000
Desired Skills and Experience
A bachelor’s degree Ten years marketing experience. Minimum of five years of people leadership
experience. Thorough understanding of market trends
particularly in the e-Commerce and small business segment.
Exceptional people management and leadership abilities; likes to win as a team.
Ability to solve complex strategic problems with solid frameworks and then execute against this strategy with the appropriate tactics.
A passion for the digital experience and customer driven strategies.
A strong affinity for business and financial metrics and performance marketing.
Takes initiative and loves working in unchartered territory and see strategies come to life.
Strong collaborator across all business units to deliver an outstanding customer experience.
Excellent communication and interpersonal skills.
Experience in a B2B service industry, e-Commerce or digital background preferred.
Benefits:FedEx delivers a comprehensive benefit program with a full spectrum of benefits to meet your diverse needs.
Benefit plans: medical, dental, orthodontics, vision, etc.
Tuition reimbursement Community involvement: Canadian Blood
services; Disaster Readiness, Relief and Recovery
Diversity Vacation Discounts: travel & entertainment, health
&lifestyle, home & auto and electronics
Senior Marketing Analyst (Strategy Management/Market Development, APAC)
Work Location: Cyber port, Hong Kong
Competition for Job: 382 Applicants
FedEx is looking for an experienced Senior Marketing Analyst for our Asia-Pacific Market Development Department. The successful candidate will be required to identify, develop and execute initiatives to enhance and promote express distribution services to customers in the healthcare industries. In order to achieve the position objectives, you will need to understand healthcare markets and the required solutions to meet customer needs. You will oversee the development, execution and management of go-to-market project to drive business growth. You are also required to use your project management skill and work closely with internal stakeholders to develop / design solutions for service improvements where appropriate. In addition, you will develop business case for the basis for strategic management decisions.
As a member of our team, leading projects across markets in Asia-Pacific region and with other international regions is a part of your responsibilities.
Requirements: MBA or supply chain-related education
background Hands-on experience in logistics solutions for
B2C (e.g. last mile) and enabling the supply chain to serve multi-channel business.
Supply chain and logistics solution design, project management and execution
Good analytical, problem-solving, project management and presentation skills
Fluent written and spoken English, and one Asia languageJoin FedEx and you'll be rewarded with an
excellent remuneration package including two month's year-end bonus, medical and dental benefits, life insurance, retirement benefits, annual leave, tuition assistance, discounted tickets and promotional prospects.
If you are interested in joining us, please send us your application letter and resume including expected salary to [email protected].
All information provided by applicants will be treated in strict confidence and used
only for recruitment purpose in accordance with the employer's personal data policies. A copy of Personal Information Collection Statement (PICS) will be provided upon request. Please write to Human Resources Department. Applicants who are not invited to an interview within four weeks may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after two years.
FedEx’s Social Media Marketing Overview
FedEx - Facebookhttps://www.facebook.com/FedEx/
Started in 1973 Short Description
Welcome to the FedEx Facebook page. Like this page to receive the latest news about FedEx programs, services, sponsorships and more. www..com
Company OverviewFedEx Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business
Long DescriptionThe FedEx Facebook page is intended to provide a mutually beneficial platform for FedEx, FedEx customers and fans. We welcome
General Information
For inquiries about your package and/or shipment, please visit http://fedex.com/ or call 1.800.GoFedEx 1.800.463.3339.For information about career opportunities at FedEx, visithttp://careers..com/For general information about FedEx, visithttp://about..com/
Website
http://fedex.comhttp://blog..comhttp://twitter.com/fedexhttp://youtube.com/fedex
Environment and Efficiency
FedEx constantly strive to do more with less, reducing our environmental footprint even
as we deepen the ways we connect the global economy. We’re always looking for ways to pick up and deliver shipments efficiently, seek out new forms of renewable energy, and help make communities and the planet more sustainable for future generations.
Distribution Network: The FedEx Express fleet consists of the following aircraft (as of September 2015)
FedEx Express fleet
AircraftIn service
Orders Notes
Airbus A300F4-600R
68Older aircraft being replaced by Boeing 767-300F
Airbus A310-200PF/300PF
21 —Phasing out from originally 50 planes, being replaced by Boeing 767-300F
Boeing 757-200SF
119 —5 dry-leased to Morningstar Air Express
Boeing 767-300F 26 69 [2
8] 50 additional optionsBoeing 777F 25 18McDonnell Douglas MD-10-10
36 —Phasing out, being replaced by Boeing 767 & 777
McDonnell Douglas MD-10-30
13 —Phasing out, being replaced by Boeing 767 & 777
McDonnell Douglas MD-11F
56 —
ATR 42-300/320 26 — Operated as FedEx
FeederATR 72-200 21 — Operated as FedEx
FeederCessna 208B Grand Caravan
241 — Operated as FedEx Feeder
Total 647 103
List of contract carriers:
ASL Airlines Ireland (Largest contractor, European Partner)
Baron Aviation Services Cargojet Airways Carson Air (Regional Routes Western
Canada) Corporate Air CSA Air Empire Airlines Merlin Airways Morningstar Air Express - also operates
mainline FedEx service within Canada Mountain Air Cargo Solinair Swiftair West Air Inc. Wiggins Airways
FedEx Own carriers:
FedEx Transport Carriers
FedEx Long Term Goals1. Achieve 10%+ operating margin2. Increase EPS 10%-15% per year3. Grow profitable revenue4. Improve cash flows5. Increase ROIC6. Increase returns to shareowners
Growth Strategies
FedEx plans to focus on these five strategies to grow as a business.
1. Grow core package business2. Grow internationally3. Grow our supply chain capabilities4. Grow through e-commerce & technology5. Grow through new services & alliances
FedEx Capitalizing On Growth Trends in India
In its first fiscal quarter of 2011, ending June 30, 2010, India posted GDP growth of 8.8%, the country’s highest growth rate in 3 years. Manufacturing grew a whopping 12.4%, compared with 3.8% growth the previous fiscal year. The government’s finance minister estimated that full-year growth for fiscal 2011 would be 8.5%-8.75%. Only China is growing faster than India. The robust level of growth in India has not escaped the notice of FedEx Corp. (NYSE: FDX), which has announced the acquisition of a privately-held Indian logistics, distribution, and delivery firm for an undisclosed amount. The company expects the deal to close by the end of February 2011.
COMPETITORS
Con-way Inc.Private CompanyPrimary Industry:
Truck Transportation and Services
Revenue:
$5,473.4M
# of Employees:
29,500
Description: Con-way Inc., together with its subsidiaries, provides transportation, logistics
Old Dominion Freight LinePublic Company (NASD:ODFL)Primary Industry:
Truck Transportation and Services
Revenue:
$2,787.9M
Employees:
16,443
Description: Old Dominion Freight Line, Inc. (Old Dominion) is a less-than-truckload (LTL)
United Parcel Service, Inc.Public Company (NYSE:UPS, OTC:UPSA)Primary Industry:
Air Freight Transportation
Revenue:
$58,232.0M
Employees:
270,000
Description: United Parcel Service, Inc. is a package delivery company.
YRC Worldwide Inc.Public Company (NASD:YRCW)Primary Industry:
Truck Transportation and Services
Revenue:
$5,068.8M
# of Employees:
33,000
Description: YRC Worldwide Inc. is a holding company that, through its wholly owned subsidiaries.
A Key Analysis of FedEx’s Business Model
FedEx business modelFedEx (FDX) is the parent company that provides logistical and strategic support for its operating divisions—FedEx Express, FedEx Ground, FedEx Freight, and FedEx Services. These various entities compete collectively. They’re managed cooperatively under the FedEx brand name, but operate relatively independently from one another.
Performance reviewThe Express segment has been undergoing many changes under the company’s “Profit Improvement Initiatives” such as streamlining staff function and processes, air fleet modernization, international profit improvement, and yield management. During 4Q15—ending May 31, 2015—the segment retired 15 aircraft and 21 related engines. It has set the retirement schedule for another 23 aircraft and 57 engines. This has led to $276 million in impairment and related charges for the segment. The inclusion of newer planes will lower the maintenance and repair costs in the future and boost the segment’s operating performance
e.
Competitor analysis
FedEx
Parent Company FedEx Corporation
Category Cargo airline
Sector Transportation & Logistics
Tagline/ Slogan
Relax, it’s FedEx; The world on time
USPWorld’s largest airline in terms of freight tons flown
STP
Segment
Business that require them to deal with couriers like embassies, stationary/office supply stores, eBay etc.
Target Group
Business/professional type people who want to send packages and have them arrive (usually)On the next business day
Positioning World's largest cargo air fleet
SWOT Analysis
Strength
1. Network in more than 220 countries and more than 290,000 employees worldwide2. Best use of technology2. Dependable knowledge in the delivery business3. High investment in IT systems4. More than three decades of experience in logistics services
Weakness
1.More dependence on US market2. Since this is a competitive segment, the market share growth is limited
Opportunity
1.To use cooperative strategies 2.Challenging competitors through mergers and acquisitions3.Local competitors with poor service & products
Threats 1. Rising fuel prices could impact company’s profit
2.Varying market demand3. Vulnerable to increasing reach by major competitors
Competition
Competitors
1. United Parcel Service2.TNT3. USPS
