FEBRUARY 2016 APACCIOOUTLOOK.COM 25 Most Promising ... · 'Siemens Top Partner AusSEAN of FY2015 ', ‘VMware Partner of The Year (SMB), 2014’, ‘Outsourcing Malaysia Best Data

HITACHI SUNWAY INFORMATION SYSTEMS

A list of companies that are at the forefront of providing Manufacturing Tech Solutions to the industry

recognized by magazine as

Editor-in-ChiefHarvi Sachar

Managing EditorRachi V Sharma

25 MOST PROMISING

SOLUTION PROVIDERS - 2016MANUFACTURING TECH

Description:

Company:Hitachi Sunway Information Systems

An one-stop ICT solutions and services provider in Malaysia and Southeast Asia offering Enterprise Applications, Engineering Solutions, Infrastructure & Managed Services, as well as Data Centre Solutions

Key Person:Cheah Kok Hoong, Group CEO / Director

Website:hitachi-sunway-is.com

Manufacturing has long been touted as the path to development. Touching most of the economic activities, the industry is a prime wealth-creator in an economy. China’s

meteoric economic rise over the last couple of decades can be rightfully attributed to its manufacturing sector. The country caters to the world with its heavy industries as well as with large scale consumer goods production. Taking note from China’s economic marvel, many countries are now looking at manufacturing sector as the only way to uplift their economies. They understand that the influence of manufacturing goes far beyond its direct contribution to the nation’s Gross Domestic Product (GDP) and employment. Over the last couple of decades, Manufacturing as an industry has also undergone several striking transformations, reducing human interventions to a great extent and making the processes time and cost effective in many unfathomable ways. These changes were possible because of the heavy investments by manufacturers in Information Technology (IT) in their production and manufacturing processes.

Manufacturing industry is diverse: it covers segments like Aerospace and Defense, Automobile and Transportation, Chemicals and Metals, Consumer

Goods, Electronics and High-Tech, Industrial and farm equipment, and Medical and Biotech. The evolution of many disruptive technologies in manufacturing and information technology over the last decade has further propelled industrial growth and expanded the horizons of the industry. Reports published by IDC reflect that Worldwide manufacturers spend close to $323 billion on their IT expenditures. This implies that IT is increasingly becomin production and simplify day-to-day operations.

Given how integral information technology is in transforming industrial and business processes, manufacturers must tread cautiously when selecting a manufacturing services vendor. And it becomes even more crucial in an ultra-competitive market crowded with umpteen manufacturing services providers. The editorial team at APAC CIO OUTLOOK has critically evaluated a slew of service providers and handpicked few vendors on the basis of their technical expertise as well as their business understanding prowess. This particular issue of APAC CIO OUTLOOK unveils some of these organizations that have been able to deliver phenomenal results year-after-year by joining forces with their manufacturing clients. Teaming up with these service provides could as well pave the way for your next success.

FEBRUARY 2016 APACCIOOUTLOOK.COM

25 Most Promising Manufacturing Tech Solution Providers 2016

MANUFACTURING SPECIAL

February 20161

MANUFACTURING SPECIAL

APACCIOOUTLOOK.COMConnecting the Enterprise IT Community in Asia Pacific Countries

February - 2016

BOLSTERING ENTERPRISES WITH ERP AND PLM SOLUTIONS

HITACHI INFORMATION

CHEAH KOK HOONG, Group CEO & Director

$15

SUNWAY SYSTEMS

February 201610



COVER STORY

The Book of Ecclesiastes says, ‘Two are better than one, because they have a good return for their labor’. This saying holds

true in the business world as it does in our day-to-day lives. Collaboration maximizes efficiency and expedites our reach to a common goal. It also fosters a sense of belonging among individuals, sparks creativity and boosts morale. Given the obvious benefits of working together, joint venture among established organizations make for a good business case, more so in today’s competitive marketplace. Hitachi Sunway Information Systems ("Hitachi Sunway")—a joint venture between Hitachi and Sunway Information Systems Sdn Bhd—is a shining example of what organizations can achieve by collaborating, reaching far beyond their individual capacities; both the organizations have an illustrious history of success, but after having merged elevated their organization’s success to a whole new level.

25 MOST PROMISING


By Sudeshna Mazumdar

February 201611


February 201610



COVER STORY

The Book of Ecclesiastes says, ‘Two are better than one, because they have a good return for their labor’. This saying holds

true in the business world as it does in our day-to-day lives. Collaboration maximizes efficiency and expedites our reach to a common goal. It also fosters a sense of belonging among individuals, sparks creativity and boosts morale. Given the obvious benefits of working together, joint venture among established organizations make for a good business case, more so in today’s competitive marketplace. Hitachi Sunway Information Systems ("Hitachi Sunway")—a joint venture between Hitachi and Sunway Information Systems Sdn Bhd—is a shining example of what organizations can achieve by collaborating, reaching far beyond their individual capacities; both the organizations have an illustrious history of success, but after having merged elevated their organization’s success to a whole new level.

25 MOST PROMISING


By Sudeshna Mazumdar

February 201611


February 201612

Established in 2013, Hitachi Sunway is a joint venture between Hitachi Systems, Ltd. and Sunway Technology Sdn Bhd. The company is leading by the vision to be the one-stop ICT solutions and services provider in Malaysia and Southeast Asia. In a short span of time, it has created trust for itself among some of the most sought after clients in the industry and in the process, has won innumerable prestigious awards. ‘Computerworld Customer Care Award (Systems Integration), 2014’, 'Siemens Top Partner AusSEAN of FY2015 ', ‘VMware Partner of The Year (SMB), 2014’, ‘Outsourcing Malaysia Best Data Centre Project, 2014 and ‘Dell Top Enterprise Solutions Group Partner, 2014’ are some of the major accolades the organization has bagged. These awards unequivocally vouch for the company’s technical competency and understanding of the client’s business needs.

Positioning in a Rapidly Changing LandscapeInternal business processes act as a workflow engine for an organization and optimizing them is the best way to achieve operational excellence. However, some of these processes are not core to the business and can easily be outsourced so that an organization can focus on its core business components such as R&D, innovation, marketing and branding. Information technology (IT) is one of the prominent business functions which can be outsourced and be optimized to achieve greater efficiency and cost savings. As more and more o rgan iza t ions move towards o p t i m i z i n g

their IT functions, there is a huge demand for professional organizations that can deliver ICT services with deep expertise, best practices knowledge and industry experience. Hitachi Sunway has successfully positioned itself as one of the most sought after service providers in the ICT space. The organization provides business, technology and engineering solutions—a demanding and rapidly growing service in the industry.

Armed with a pool of 400 experienced professionals and certified consultants & engineers, Hitachi Sunway serves more than 1000 customers across Malaysia and the Southeast Asian region. CHEAH KOK HOONG, Group CEO / Director explains, “Our core competency lies in our pool of talent, knowledge and technical capabilities and in providing end-to-end IT solutions that allow a business to be competitive in the marketplace.” The dynamic organization takes up IT systems infrastructure projects, positioning itself as a one-stop implementation business partner and a single point of contact for the implementation process. The company focuses on complete integration solutions and facilitates a smooth transition to ensure success. Additionally, much of the company’s success can be attributed to its unique IT offerings and expertise in the same, and to its vast IT services portfolio together with the Sunway’s branding and marketing prowess.

During its initial years, the com-pany started out by selling and im-plementing Enterprise Resource Planning (ERP) solutions for its cli-ents. Over the years, a good under-standing of the industry allowed the company to restructure its services and add Product Lifecycle Man-agement (PLM) solutions targeting

manufacturing industry customers. By build-

ing a strong partner-ship with leading technology ven-dors, it provides ef-fective IT solutions

to numerous man-ufacturing verti-cals. It’s strate-gic partnerships with leading

global technology leaders such as IBM,

Hitachi Sunway has successfully positioned itself as one of the most sought after service providers in the ICT space

February 201613

Oracle, Siemens PLM, VMware, Dell and others, Hitachi Sunway further strengthens its presence in Global Business Services (GBS). To serve its clients spread around APAC region, the organization has offices in Singa-pore, Thailand, Indonesia, Philippines & Vietnam, apart from its headquarter in Malaysia

ERP and PLM: A Game Changing CocktailDesigning and managing IT infrastructure in a competitive business environment is a herculean feat. When adapting to a new ERP or PLM solution, it becomes all the more crucial for organizations to guarantee support from stakeholders and device solutions based on business requirements from various departments and their feedbacks. Explaining the difficulties, CHEAH KOK HOONG adds, “Without everyone fully on-board, the new solution will not generate sufficient data to generate reports and analysis for the management.” The challenge is in mapping the business processes into the new system. Besides there are few vendors who can fully understand both business and product development processes. Often, these factors result in a poorly integrated PLM and ERP systems, lying in silos of standalone systems which users can’t fully leverage to their advantage.

Hitachi Sunway relies on its internal process to accomplish this task. The company’s PLM solutions produce data that could be repurposed throughout an organization and can help optimize product design, shorten time-to-market and streamline downstream processes. The data collected, transforms the way products are developed. ERP, on the other hand, focuses on business and planning processes for various business functions such as sales, financial, inventory, logistics, distribution, human resources and production. ERP

and PLM are complementary to each other and Hitachi Sunway possesses knowledge and technical know-how to integrate both the solutions to provide clients with strategic advantage.

Hitachi Sunway boasts of implementing Oracle JD Edwards and Siemens PLM solutions. The company extensively offers solutions to cater to different market requirements. It also provides solutions from Infor, Netsuite, Moldex3D, and Zuken. On top of that, it offers mobile solutions, which can facilitate secure, real-time updates between the back-end ERP systems and can also be used on the shop floor.

Learning and Moving Ahead In addition to its ERP and PLM solutions, Hitachi Sunway also offers other enterprise applications such as Mobile Supply Chain, e-Procurement and Social Collaboration solutions. CHEAH KOK HOONG says, “All our enterprise application implementation is supported by our Infrastructure & Managed Services team. The team can plan, design and maintain an optimized IT infrastructure.”

For a medium voltage electrical power distribution equipments company, Hitachi Sunway optimized its manufacturing resources to achieve better design and higher quality output in just six months. For yet another customer, the company went out of its way to design a solution covering

various production stages—from purchasing of raw material, tracking of bills of material (BOM) at multiple levels, shelf-life of raw material to managing the waste from the production line.

Hitachi Sunway has adapted to a hub-and-spoke business model, enabling it to provide integrated and seamless support to its customers. Today, the company is well positioned to support companies that have branches overseas or are planning to expand their business operations in this region. Other prestigious award won by the company include ‘IBM Partner of the Year 2014’, ‘Lenovo Top System x Reseller of FY14/15, 2015’, and ‘Outsourcing Malaysia Excellence Awards for Best Infrastructure Management Project, 2015’. The company also has Japanese operations team to support Japanese Oriented Companies (JOCs) clients in the region.

CHEAH KOK HOONG sums up, “We will continue to strengthen our market position as one of the top, trusted, one-stop ICT partner in Southeast Asia for a diverse range of industry verticals.” Going forward, the company plans to provide cloud-based solutions, expand ERP offerings and develop customer relationship management, supply chain planning, financial consolidation, planning, budgeting and procurement solutions to bolster its next phase of growth.

Today, the company is well positioned to support companies that have branches overseas or are planning to expand their business operations in this region

Documents

FEBRUARY 2016 APACCIOOUTLOOK.COM 25 Most Promising ... · 'Siemens Top Partner AusSEAN of FY2015 ', ‘VMware Partner of The Year (SMB), 2014’, ‘Outsourcing Malaysia Best Data