Febr

uary

200

5Fe

brua

ry 2

005

Vol

unte

er E

nerg

y C

oope

rati

ve’s

VE

Cus

tom

ers

Shar

e pr

ogra

m is

try

ing

to h

elp

mem

bers

of

the

278t

h R

egim

enta

l Com

bat

Team

sta

y in

tou

chw

ith

love

d on

es b

ack

hom

e.T

he V

EC

usto

mer

s Sh

are

Boa

rd o

f D

irec

tors

vot

ed in

Dec

embe

r to

prov

ide

550-

min

ute

phon

e ca

rds

to m

embe

rs o

f th

e 27

8th

who

are

cu

rren

tly

stat

ione

d in

Ira

q an

d w

ho a

re V

olun

teer

Ene

rgy

Coo

pera

tive

cust

omer

s.G

lenn

Whe

aton

, the

cha

irm

an o

f th

e V

EC

usto

mer

s Sh

are

Boa

rd o

fD

irec

tors

and

the

Roa

ne C

ount

y re

pres

enta

tive

, sai

d bo

ard

mem

bers

wan

ted

to f

ind

a ve

ry p

ract

ical

way

to

supp

ort

VE

C c

usto

mer

s w

ho a

recu

rren

tly

serv

ing

thei

r co

untr

y in

Ira

q.“W

e ju

st f

eel o

ne o

f th

e be

st w

ays

we

coul

d le

t ou

r so

ldie

rs k

now

how

muc

h w

e ap

prec

iate

the

ir s

acri

fice

s w

ould

be

to h

elp

them

sta

y in

tou

chw

ith

thei

r lo

ved

ones

her

e at

hom

e,”

Whe

aton

sai

d. “

It’s

not

eas

y fo

rth

ese

men

and

wom

en t

o be

so

far

from

hom

e an

d it

’s n

ot e

asy

on t

heir

love

d on

es e

ithe

r. W

e ju

st w

ant

to h

elp

ease

the

ir b

urde

ns a

litt

le.”

The

pho

ne c

ards

mus

t be

req

uest

ed b

y fa

mily

mem

bers

and

one

pho

neca

rd p

er s

oldi

er w

ill b

e se

nt d

irec

tly

to t

he

sold

iers

.To

be

elig

ible

for

afr

ee p

hone

car

d, t

heso

ldie

r m

ust

be o

ndu

ty w

ith

the

278t

hR

CT

in I

raq

and

they

mus

t liv

e in

a

resi

denc

e th

atre

ceiv

es e

lect

ric

serv

ice

from

Vol

unte

er E

nerg

yC

oope

rati

ve.

Fam

ily m

embe

rsan

d lo

ved

ones

can

req

uest

the

car

ds b

y fi

lling

out

a s

hort

req

uest

for

mat

the

ir lo

cal V

EC

Cus

tom

er S

ervi

ce C

ente

r. T

he o

ne r

eque

stin

g th

eca

rd w

ill b

e as

ked

to v

erif

y th

at t

he s

oldi

er r

esid

es in

a h

ome

serv

ed b

yV

EC

if t

he V

EC

acc

ount

is n

ot in

the

sol

dier

’s n

ame.

The

y w

ill a

lso

need

to

prov

ide

the

sold

iers

nam

e, r

ank,

and

APO

addr

ess,

and

the

VE

C a

ccou

nt n

umbe

r fo

r th

e so

ldie

r’s

resi

denc

e.T

he p

hone

car

ds a

re b

eing

dis

trib

uted

thr

ough

VE

C’s

Mar

keti

ng a

ndE

cono

mic

Dev

elop

men

t D

epar

tmen

t.

VE

C C

ust

om

ers

Hel

pin

g S

old

iers

Ph

on

e H

om

eby

Bill

Buc

hana

n, P

resi

dent

/CE

O

An

end-

of-t

he-y

ear

fede

ral e

nerg

y bi

ll pa

ssed

in D

ecem

ber

incl

uded

an

expa

nsio

n of

the

Tenn

esse

e V

alle

y A

utho

rity

(T

VA

) B

oard

of

Dir

ecto

rs f

rom

3 f

ull-

tim

e m

embe

rs t

o9

part

-tim

e m

embe

rs w

ith

a ch

ief

exec

utiv

e of

fice

r. T

his

chan

ge r

epre

sent

s pe

rhap

sth

e m

ost

swee

ping

cha

nge

sinc

e T

VA

’s in

cept

ion

duri

ng t

he N

ew D

eal d

ays

ofPr

esid

ent

Roo

seve

lt.

Und

er t

he p

olic

y, b

oard

mem

bers

mus

t be

nom

inat

ed b

y th

ePr

esid

ent

and

conf

irm

ed b

y th

e Se

nate

. Si

nce

TV

A is

the

reg

ulat

ory

body

of

Vol

unte

er E

nerg

y C

oope

rati

ve a

nd t

he o

ther

utili

ties

in t

he T

enne

ssee

Val

ley,

thi

s re

stru

ctur

ing

mea

ns t

hat

chan

ge li

es a

head

for

man

y ut

ility

sys

tem

s in

the

Sou

thea

st U

.S. a

nd t

heir

cus

tom

ers.

Cur

rent

ly, T

VA

pr

ovid

es e

lect

rici

ty t

o ab

out

8.3

mill

ion

peop

le in

Ten

ness

ee, K

entu

cky,

Nor

thC

arol

ina,

Ala

bam

a, G

eorg

ia, M

issi

ssip

pi a

nd V

irgi

nia.

As

in a

ny c

hang

e of

thi

s ty

pe, t

here

hav

e be

en v

aryi

ng o

pini

ons

of w

heth

er o

r no

tth

ese

chan

ges

will

impr

ove

or h

inde

r T

VA

’s su

cces

s.

Som

e sa

y th

e ne

w s

truc

ture

will

allo

w t

he u

tilit

y to

be

mor

e ef

fect

ive

and

allo

w it

to

mak

e be

tter

dec

isio

ns.

Oth

ers

feel

tha

t th

is p

roce

ss w

ill le

ad t

o ap

poin

tees

wit

h m

ore

polit

ical

clo

ut t

han

know

ledg

ean

d ex

peri

ence

.T

he T

enne

ssee

Val

ley

Publ

ic P

ower

Ass

ocia

tion

(T

VPP

A)

and

the

Tenn

esse

e E

lect

ric

Coo

pera

tive

Ass

ocia

tion

(T

EC

A)

have

bee

n w

atch

ing

this

TV

A le

gisl

atio

n cl

osel

y fo

rm

onth

s an

d ar

e, f

or t

he m

ost

part

, ple

ased

wit

h th

e re

sult

. O

f co

urse

, the

cha

nges

are

not

perf

ect.

The

legi

slat

ion

requ

ires

7 o

f th

e 9

boar

d m

embe

rs t

o be

res

iden

ts o

f T

VA

sta

tes,

st

ipul

ates

tha

t th

ey m

ust

have

“m

anag

emen

t ex

pert

ise”

, res

tric

ts t

hem

fro

m b

eing

TV

A e

mpl

oyee

s, a

nd r

equi

res

them

to

fully

dis

clos

e an

y fi

nanc

ial i

nter

est

in a

n en

ergy

co

mpa

ny.

The

se r

equi

rem

ents

allo

w 2

of

the

boar

d m

embe

rs t

o re

side

out

side

the

Tenn

esse

e V

alle

y. W

e ca

n on

ly h

ope

all o

f th

e 9

nom

inee

s ar

e th

ose

who

und

erst

and

and

supp

ort

publ

ic p

ower

and

the

TV

A m

issi

on.

Cur

rent

boa

rd m

embe

rs w

ill b

e al

low

ed t

o se

rve

out

thei

r te

rms.

M

r. G

lenn

McC

ullo

ugh

serv

es u

ntil

May

of

2005

, Ms.

Ski

la H

arri

s’ t

erm

exp

ires

in 2

008,

and

Mr.

Bill

Bax

ter

is s

ched

uled

to

serv

e un

til 2

011.

T

hese

dir

ecto

rs w

ill b

ecom

e pa

rt-t

ime

whe

n M

r. M

cCul

loug

h's

term

exp

ires

or

whe

n at

leas

t th

ree

new

mem

bers

are

conf

irm

ed, w

hich

ever

is la

ter.

The

new

boa

rd w

ill h

ire

the

CE

O.

The

res

truc

ture

d T

VA

boa

rd w

ill b

e fa

cing

impo

rtan

t is

sues

in t

he im

med

iate

futu

re: m

ount

ing

TV

A d

ebt,

pol

luti

on c

ontr

ols,

cap

acit

y co

nstr

aint

s, a

nd le

aner

op

erat

ions

. It

will

be

a ch

alle

nge

for

boar

d m

embe

rs t

o ef

fect

ivel

y ad

dres

s th

ese

and

othe

r is

sues

.N

ow m

ore

than

eve

r it

is im

pera

tive

tha

t co

oper

ativ

e m

embe

rs s

uch

as y

ou e

nsur

e th

at o

ur v

oice

s ar

e he

ard

in t

he p

roce

ss o

f se

lect

ing

new

mem

bers

to

the

TV

A B

oard

of

Dir

ecto

rs.

The

se s

elec

tion

s co

uld

affe

ct t

he f

ate

of o

ur e

nerg

y gr

id in

the

yea

rs t

oco

me.

I en

cour

age

you

to b

ecom

e an

act

ive

advo

cate

for

you

r el

ectr

ic c

oope

rati

ve,

Vol

unte

er E

nerg

y.

Edu

cate

you

rsel

f ab

out

the

issu

es a

nd a

bout

the

nom

inee

s to

the

TV

A b

oard

. M

ake

your

voi

ce h

eard

by

cont

acti

ng y

our

cong

ress

iona

l rep

rese

ntat

ive.

Join

the

AC

RE

Co-

op O

wne

rs f

or P

olit

ical

Act

ion

prog

ram

.W

hat

the

futu

re h

olds

for

pub

lic p

ower

and

for

Vol

unte

er E

nerg

y C

oope

rati

vede

pend

s, in

larg

e pa

rt, o

n yo

u.

Pow

erli

nes

is p

rodu

ced

by t

he V

olun

teer

Ene

rgy

Coo

pera

tive

’s M

arke

ting

& E

cono

mic

Dev

elop

men

tD

epar

tmen

t as

a s

ervi

ce t

o cu

stom

ers.

Com

men

ts a

nd s

ugge

stio

ns c

an b

e e-

mai

led

to v

ec@

vec.

org

or m

aile

dto

VE

C M

arke

ting

& E

cono

mic

Dev

elop

men

t D

epar

tmen

t, P

.O.

Box

277

, D

ecat

ur,

TN

37

322.

Fruit

Cook

ies

Ingr

edie

nts:

2 cu

ps f

lour

, div

ided

1 1/

3 ts

p. s

oda

1/2

cup

brow

n su

gar

1 st

ick

mar

gari

ne1

1/2

tbsp

. milk

1/2

lb. c

hopp

ed d

ates

1/2

lb. w

hite

rai

sins

1/2

lb. c

andi

ed c

herr

ies

1/2

lb. c

andi

ed p

inea

pple

s1/

2 lb

. cho

pped

pec

ans

Preh

eat

oven

to

325

degr

ees

Cre

am b

row

n su

gar

and

mar

gari

ne. A

dd e

ggs

and

mix

. Add

milk

and

ble

nd. A

dd 1

1/2

cup

s fl

our

and

the

soda

. Dre

dge

frui

ts a

nd n

uts

in 1

/2 c

up f

lour

and

com

bine

all

into

bat

ter.

Dro

p by

roun

ded

teas

poon

ful

l on

grea

sed

cook

ie s

heet

. Bak

e 15

min

utes

.

Prov

ided

by:

Iren

e G

reen

-Jam

esto

wn,

TN

Stea

med

Dum

plings

Ingr

edie

nts:

1 cu

p fl

our

1 1/

2 te

aspo

on b

akin

g po

wde

r1/

2 te

aspo

on s

alt

1 eg

g be

aten

1/3

cup

milk

2 ta

bles

poon

s sa

lad

oil

Sift

flo

ur, b

akin

g po

wde

r, an

d sa

lt t

oget

her.

Com

bine

egg

, milk

, and

oil.

Add

to

dry

ingr

edie

nts

tom

ake

a so

ft d

ough

. Dro

p fr

om a

tea

spoo

n in

to s

tew

. Sho

uld

have

3 c

ups

of s

tew

and

it s

houl

d be

boili

ng. B

oil d

umpl

ings

for

12

min

utes

wit

h lid

on

pot

or k

ettl

e.

Prov

ided

by:

Val

da M

anis

-Day

ton,

OH

Pie

Crus

t

Ingr

edie

nts:

1 cu

p al

l pur

pose

flo

ur1/

3 cu

p C

risc

o1

teas

poon

sal

t4

tabl

espo

ons

wat

er

Mix

all

ingr

edie

nts

toge

ther

. Fir

st, f

lour

and

sal

t. T

hen,

Cri

sco

and

wat

er. J

ust

add

enou

gh w

ater

to m

ake

it s

tick

tog

ethe

r. D

o no

t m

ix t

oo lo

ng. B

akea

t 42

5 de

gree

s fo

r ab

out

20 m

inut

es. T

ake

from

ove

n an

d co

ol.

Prov

ided

by:

Val

da M

anis

-Day

ton,

OH

Watt

’s C

ookin

g?Th

is e

ditio

n of

Pow

erlin

es fe

atur

es m

ore

fant

astic

rec

ipes

from

our

rea

ders

. Tha

nks

for

the

resp

onse

and

kee

p th

ose

reci

pes

com

ing.

You

can

mai

l the

m to

: Vo

lunt

eer

Ene

rgy

Coo

pera

tive,

c/

o R

ober

t McC

arty

, P.O

. Box

277

, Dec

atur

, TN

373

22or

em

ail t

hem

to r

mcc

arty

@ve

c.or

g.

Ha

vin

g Y

ou

r Co

rre

ctP

ho

ne

Nu

mb

er

on

Fil

e a

tV

EC H

elp

s g

et

Ele

ctri

city

Ba

ck o

n F

ast

The

fol

low

ing

step

s he

lp i

nsur

e yo

ur p

ower

out

age

is

resp

onde

d to

qui

ckly

. Not

e th

at t

he f

irst

ste

p is

to

mak

e su

re V

EC

has

you

r co

rrec

t ph

one

num

ber

on f

ile:

1.

Ver

ify

your

pho

ne n

umbe

r w

ith

your

loca

l VE

C o

ffic

e. I

f yo

u sk

ip t

his

step

, you

will

be

unab

le t

o re

port

a p

ower

out

age

usin

g th

e au

tom

ated

sys

tem

.2.

If

you

r po

wer

goe

s ou

t, s

impl

y ca

ll yo

ur lo

cal V

EC

Cus

tom

er

Serv

ice

Cen

ter

from

the

pho

ne n

umbe

r yo

u ve

rifi

ed o

n yo

ur

elec

tric

bill

. The

sys

tem

will

rec

ord

your

out

age

wit

h ju

st a

fe

w s

impl

e st

eps.

It

is v

ery

impo

rtan

t th

at y

ou c

all f

rom

the

ph

one

num

ber

on t

he e

lect

ric

bill

for

the

loca

tion

whe

re t

he

pow

er is

out

in o

rder

to

use

the

syst

em m

ost

effi

cien

tly.

3.

If y

ou m

ust

call

from

a d

iffe

rent

pho

ne,p

leas

e fo

llow

the

pr

ompt

s ca

refu

lly. T

he s

yste

m w

ill t

ell y

ou t

he n

umbe

r yo

u ar

e ca

lling

fro

m is

not

in t

he s

yste

m a

nd it

will

giv

e yo

u th

e op

port

unit

y to

ent

er t

he a

ccou

nt n

umbe

r or

pho

ne n

umbe

r th

at is

mat

ched

wit

h yo

ur e

lect

ric

acco

unt.

Thi

s is

req

uire

d if

yo

u ar

e ca

lling

fro

m a

cel

lula

r ph

one.

4.

If y

ou a

re c

allin

g fr

om a

pho

ne n

umbe

r m

atch

ed t

o an

othe

r el

ectr

ic a

ccou

nt, y

ou w

ill h

ave

an o

ppor

tuni

ty t

o te

ll th

e sy

stem

th

e po

wer

is o

ff a

t a

diff

eren

t lo

cati

on a

nd e

nter

the

app

ropr

iate

ac

coun

t nu

mbe

r or

pho

ne n

umbe

r fo

r th

at lo

cati

on.

Hel

pful

hin

ts:

•A

lway

s tr

y to

cal

l fro

m t

he p

hone

num

ber

asso

ciat

ed w

ith

your

el

ectr

ic a

ccou

nt. M

ake

sure

you

hav

e at

leas

t on

e ph

one

in y

our

hom

e th

at d

oes

not

requ

ire

elec

tric

ity

to w

ork.

Rem

embe

r, co

rdle

ss

phon

es r

equi

re e

lect

rici

ty.

•If

you

mus

t ca

ll fr

om a

noth

er p

hone

num

ber,

be p

repa

red

to e

nter

th

e ap

prop

riat

e ac

coun

t nu

mbe

r or

pho

ne n

umbe

r. T

his

is im

port

ant

to r

emem

ber

if y

ou m

ust

call

from

a c

ellu

lar

phon

e.

Why

doe

s V

EC

hav

e an

aut

omat

ed s

yste

m?

• To

ser

ve y

ou f

aste

r.W

hile

you

are

rep

orti

ng y

our

outa

ge o

n th

e au

tom

ated

sys

tem

, the

VE

C d

ispa

tche

r is

cal

ling

crew

s to

go

to t

he

prob

lem

.•

To g

athe

r in

form

atio

n qu

ickl

y.If

you

hav

e ve

rifi

ed y

our

phon

e nu

mbe

r on

you

r el

ectr

ic b

ill w

hen

you

call,

VE

C w

ill im

med

iate

ly

know

whe

re y

ou li

ve a

nd o

ther

info

rmat

ion

rela

ted

to y

our

acco

unt

that

is n

eces

sary

to

rest

ore

pow

er.

• Fo

r cu

stom

er c

onve

nien

ce. R

epor

ting

an

outa

ge a

t a

plac

e w

here

th

e ph

one

num

ber

is c

orre

ct in

our

sys

tem

is f

ast

and

easy

.

VE

C C

usto

mer

s R

each

Out

to

Fri

ends

and

Nei

ghbo

rs

Mem

bers

of

the

Hul

l-Yo

rk D

isab

led

Am

eric

an V

ets

(DAV

) C

hapt

er 5

acc

ept

a gr

ant

chec

k fr

omV

EC

usto

mer

s Sh

are

Boa

rd M

embe

r B

arba

ra R

ecto

r. Pi

ctur

ed a

re: (

From

left

) B

en C

rabt

ree,

Doy

le P

oore

,B

illy

Moo

dy, R

ober

t H

uddl

esto

n, A

llen

Whi

te, B

arba

ra R

ecto

r, A

llard

Whi

te, M

ike

Sells

, and

Lar

ry B

aker

.

You

spok

e –

and

we

list

ened

.V

EC

cus

tom

ers

aske

d us

to

sim

plif

y ou

r te

leph

one

syst

em a

nd m

ake

the

opti

ons

for

calle

rs e

asie

r to

fol

low

. We

resp

onde

d by

mak

ing

the

men

u sh

orte

r an

d th

e pr

oces

sm

ore

sim

ple.

The

upg

rade

s w

ill a

lso

help

rou

te c

alls

in a

n ev

en m

ore

effi

cien

t w

ay.

We

are

alw

ays

glad

to

hear

sug

gest

ions

for

impr

ovem

ents

fro

m o

ur m

embe

rs. A

fter

all,

our

mem

bers

are

not

just

cus

tom

ers;

the

y’re

the

ow

ners

of

the

busi

ness

.

We’v

e U

pdated o

ur

Menu

Vol

unte

er E

nerg

y C

oope

rati

ve (

VE

C)

cust

omer

s w

ho p

oole

d th

eir

penn

ies

thro

ugh

the

VE

Cus

tom

ers

Shar

e pr

ogra

m in

Nov

embe

r he

lped

fun

d gr

ants

tot

alin

g $3

3,20

0. S

ince

the

in

cept

ion

of t

he p

rogr

am in

Oct

ober

200

1, a

tot

al o

f $1

,240

,552

.20

in g

rant

s ha

s be

en

awar

ded.

The

dea

dlin

e fo

r gr

ant

appl

icat

ions

is t

he la

st d

ay o

f ea

ch m

onth

. For

add

itio

nal

info

rmat

ion,

con

tact

Pat

ty H

urle

y, v

ice

pres

iden

t of

Mar

keti

ng a

nd E

cono

mic

Dev

elop

men

t,

at 4

23-3

34-7

050.

App

licat

ions

are

als

o av

aila

ble

onlin

e, a

t w

ww

.vec

.org

.O

rgan

izat

ions

rec

eivi

ng g

rant

s in

Nov

embe

r in

clud

e:

Tele

phon

e C

allin

g C

ards

for

the

278

th R

CT

$6,5

00Fo

od B

ank

Supp

ort

Clu

b, A

llard

t2,

400

Bra

dley

/Pol

k C

ount

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ster

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e A

ssoc

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leve

land

200

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ley

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w S

tore

hous

e, C

leve

land

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mer

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p L

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fere

nce

5,00

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lack

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ng A

dult

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leve

land

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inn

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ired

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cher

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then

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ojec

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ands

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vela

nd2,

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ock

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onic

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ge, K

ings

ton

500

Cal

houn

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men

tary

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ool P

TO

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houn

500

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berl

and

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erge

ncy

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mun

icat

ions

Gro

up, C

ross

ville

5,00

0

Not

man

y bu

sine

sses

will

mak

e m

uch

of a

n ef

fort

to

teac

h yo

u ho

w t

o gi

ve t

hem

less

of y

our

mon

ey. B

ut a

t V

olun

teer

Ene

rgy

Coo

pera

tive

, we’

ll no

t on

ly t

each

you

how

to

save

mon

ey o

n yo

ur e

nerg

y ex

pens

es, w

e’ll

also

giv

e yo

u m

oney

to

take

our

adv

ice.

Wor

king

in c

onju

ncti

on w

ith

the

TV

A e

nerg

y ri

ght®

prog

ram

, VE

C o

ffer

s th

ree

grea

t

way

s to

sav

e m

oney

on

your

mon

thly

ene

rgy

expe

nses

. And

eac

h of

the

thr

ee o

ffer

s

com

es w

ith

eith

er a

cre

dit

on y

our

next

ele

ctri

c bi

ll or

a c

ompe

titi

ve in

tere

st r

ate.

Her

e ar

e th

ree

grea

t w

ays

to s

ave

mon

ey o

n yo

ur e

nerg

y ex

pens

es:

Hea

t Pu

mp

Inst

alla

tion

If y

ou a

re t

ired

of

payi

ng o

utra

geou

s ga

s bi

lls, y

ou c

an in

stal

l a n

ew,

ener

gy-e

ffic

ient

ele

ctri

c he

at p

ump

and

star

t sa

ving

big

mon

ey. C

ost-

cons

ciou

s ho

me-

owne

rs t

hrou

ghou

t th

e Te

nnes

see

Val

ley

are

disc

over

ing

the

econ

omic

al, y

ear-

roun

d

com

fort

the

new

line

s of

ene

rgy-

effi

cien

t el

ectr

ic h

eat

pum

ps o

ffer

.

If y

ou a

re r

eady

to

mak

e th

e sw

itch

and

sta

rt s

avin

g m

oney

, Vol

unte

er E

nerg

y

Coo

pera

tive

will

eve

n he

lp y

ou b

y of

feri

ng f

inan

cing

and

a lo

w 7

% in

tere

st r

ate.

The

extr

a pa

ymen

ts f

or t

he n

ew h

eat

pum

p ca

n be

add

ed t

o yo

ur m

onth

ly

elec

tric

bill

.

The

new

hea

t pu

mp

mus

t m

eet

ener

gy-e

ffic

ienc

y st

anda

rds

and

hom

eow

ners

mus

t

agre

e to

a T

VA

-app

rove

d in

spec

tion

. Oth

er r

equi

rem

ents

may

app

ly.

Wat

er H

eate

r Pu

rcha

seN

ow t

hat

you

are

savi

ng m

oney

wit

h a

new

ene

rgy-

effi

cien

t he

at p

ump,

why

not

stre

tch

thos

e sa

ving

s ev

en f

urth

er w

ith

a ne

w e

lect

ric

wat

er h

eate

r. N

ew, e

nerg

y ef

fici

ent

mod

els

can

help

you

sav

e m

oney

on

your

ele

ctri

c bi

ll. V

EC

will

add

to

your

sav

ings

wit

h a

$30

cred

it o

n yo

ur n

ext

elec

tric

bill

.

To e

arn

the

$30

cred

it t

he w

ater

hea

ter

mus

t be

a r

epla

cem

ent

for

an e

xist

ing

wat

er

heat

er a

nd m

ust

have

a c

apac

ity

of a

t le

ast

40 g

allo

ns. O

ther

con

diti

ons

may

app

ly.

New

Hom

e C

onst

ruct

ion

If y

ou w

ant

to b

uild

in t

he s

avin

g of

an

ener

gy-e

ffic

ient

all-

elec

tric

hom

e, V

EC

can

help

wit

h a

$50

cred

it o

n yo

ur n

ext

elec

tric

bill

.

VE

C w

ill p

rovi

de a

$50

cre

dit

on t

he n

ext

elec

tric

bill

and

a f

ree

TV

A-a

ppro

ved

insp

ecti

on o

n ne

w a

ll-el

ectr

ic h

omes

tha

t m

eet

ener

gy-s

avin

g st

anda

rds

on in

sula

tion

,

win

dow

s, a

nd h

eat

pum

ps. (

Hom

es w

ith

gas

logs

and

dua

l-fu

el h

eat

pum

ps m

ay s

till

qual

ify

for

the

elec

tric

bill

cre

dit.

)

Get

the

Det

ails

at

Your

Loc

al V

EC

Cus

tom

er S

ervi

ce C

ente

rIf

you

are

inte

rest

ed in

sav

ing

mon

ey a

nd w

ant

to t

ake

adva

ntag

e of

VE

C’s

ince

ntiv

es,

call

or s

top

by y

our

loca

l VE

C C

usto

mer

Ser

vice

Cen

ter

for

all t

he d

etai

ls.

The

req

uire

men

ts a

nd r

estr

icti

ons

for

part

icip

atin

g in

the

ince

ntiv

e pr

ogra

ms

men

tion

ed a

bove

are

not

inte

nded

to

be a

n al

l-in

clus

ive

list.

Che

ck w

ith

your

loca

l VE

C

Cus

tom

er S

ervi

ce C

ente

r fo

r a

full

list

of r

equi

rem

ents

and

res

tric

tion

s.

VEC

Wan

ts t

o H

elp

Yo

u

Sav

e M

oney

on Y

our

Elect

ric

Bill

VEC

Wan

ts t

o H

elp

Yo

u

Sav

e M

oney

on Y

our

Elect

ric

Bill

You

spok

e –

and

we

liste

ned.

VE

C c

usto

mer

s as

ked

us t

o si

mpl

ify

our

tele

phon

e sy

stem

and

mak

e th

e op

tion

s fo

rca

llers

eas

ier

to f

ollo

w. W

e re

spon

ded

by m

akin

g th

e m

enu

shor

ter

and

the

proc

ess

mor

e si

mpl

e. T

he u

pgra

des

will

als

o he

lp r

oute

cal

ls in

an

even

mor

e ef

fici

ent

way

.W

e ar

e al

way

s gl

ad t

o he

ar s

ugge

stio

ns f

or im

prov

emen

ts f

rom

our

mem

bers

. Aft

eral

l, ou

r m

embe

rs a

re n

ot ju

st c

usto

mer

s; t

hey’

re t

he o

wne

rs o

f th

e bu

sine

ss.

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e U

pdated o

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