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SIG Notes February 2014 SIG Process Recap: This month, the Company requested target BLGs in several bidpacks that contrasted from the previous year. The average BLG has decreased from 68/69 (Last February) to 65/65 (This February) in the MD11 and Airbus bid-packs respectively. With the relatively same number of hours (credit and block) and 29 fewer Captains, we were surprised by the decrease. When CH/BH remain similar (near constant), we usually see a normal variation of +/- 3%. Here is a comparison of 2013 to 2014 numbers in our largest bid-pack the Memphis MD11. Memphis MD11 Captain 2013 2014 % change Credit Hours no carry-in/out 26,363 26,979 +2% Block Hours no carry in-out 15,611 15,503 -0.7% Company requested target BLG 68 65 -4% Average BLG built by PSIT 68:48 65:24 -5% RLG 66:02 62:47 -5% Number of Reg Lines 350 (61%) 390 (72%) +11% Number of Secondary Lines 121(21%) 94 (17%) -22% Number of Reserve Lines 101(18%) 59 (11%) -41% Total number of Lines 572 543 -5% Credit per R day 17.4 30.5 +75% Summary of the Build: It is the opinion of the ALPA SIG that in some seats/bidpacks there is a of pairing design (high CH pairing) and requested target BLG along with carryover pairing design requiring an excessive amount of buy-up CHs. The ANC MD11 is the most affected by this mismatch. This impacts compensation and quality of life for pilots, excessive buy-up (cost to the company) and creates disparity between pilots in the same seat. We are working with the company to manage this to more balanced levels going forward. Stay tuned. Pairing Assessment Process: For January the PSIT team reviewed over 2100 pairings. We requested over 690 pairing changes and worked through numerous issues during the build week. As with many previous months, most of the PSIT efforts for pairing change requests and disputes were in the human factors (39%) and positioning (28%) categories. We continue to see the deadhead selections by the Company’s solver select single class of service aircraft out of Memphis. While jet service in/out of Memphis has substantially changed over the last 12 months, the PSIT continue to seek/offer solutions that provide the crewforce the proper class of service when over 5 block hours and/or 11:30 of duty. Disputed Pairing Process: There were a number of concerns across most bid-packs. Two pairing deign issues are highlighted below. - The 777 bid-pack had the majority of human factor issues. Mostly centered on circadian work-sleep shifts well into the TAFB prior to any reset for recuperative rest in theater. The 777 issues is a pairing design that transit ¾ around the world (MEM-ANC-ICN-HKG-CDG) prior to a reset.

Feb 2014 SIG Notes - FedEx ALPA MEC Home Pagefdx.alpa.org/Portals/26/docs/SIG Notes/Feb 2014 SIG Notes.pdf · SIG Notes February 2014 SIG Process Recap: This month, the Company requested

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SIG Notes February 2014

SIG Process Recap: This month, the Company requested target BLGs in several bidpacks that contrasted from the previous year. The average BLG has decreased from 68/69 (Last February) to 65/65 (This February) in the MD11 and Airbus bid-packs respectively. With the relatively same number of hours (credit and block) and 29 fewer Captains, we were surprised by the decrease. When CH/BH remain similar (near constant), we usually see a normal variation of +/- 3%. Here is a comparison of 2013 to 2014 numbers in our largest bid-pack the Memphis MD11.

Memphis MD11 Captain 2013 2014 % change Credit Hours no carry-in/out 26,363 26,979 +2% Block Hours no carry in-out 15,611 15,503 -0.7% Company requested target BLG 68 65 -4% Average BLG built by PSIT 68:48 65:24 -5% RLG 66:02 62:47 -5% Number of Reg Lines 350 (61%) 390 (72%) +11% Number of Secondary Lines 121(21%) 94 (17%) -22% Number of Reserve Lines 101(18%) 59 (11%) -41% Total number of Lines 572 543 -5% Credit per R day 17.4 30.5 +75%

Summary of the Build: It is the opinion of the ALPA SIG that in some seats/bidpacks there is a of pairing design (high CH pairing) and requested target BLG along with carryover pairing design requiring an excessive amount of buy-up CHs. The ANC MD11 is the most affected by this mismatch. This impacts compensation and quality of life for pilots, excessive buy-up (cost to the company) and creates disparity between pilots in the same seat. We are working with the company to manage this to more balanced levels going forward. Stay tuned. Pairing Assessment Process: For January the PSIT team reviewed over 2100 pairings. We requested over 690 pairing changes and worked through numerous issues during the build week. As with many previous months, most of the PSIT efforts for pairing change requests and disputes were in the human factors (39%) and positioning (28%) categories. We continue to see the deadhead selections by the Company’s solver select single class of service aircraft out of Memphis. While jet service in/out of Memphis has substantially changed over the last 12 months, the PSIT continue to seek/offer solutions that provide the crewforce the proper class of service when over 5 block hours and/or 11:30 of duty. Disputed Pairing Process: There were a number of concerns across most bid-packs. Two pairing deign issues are highlighted below.

- The 777 bid-pack had the majority of human factor issues. Mostly centered on circadian work-sleep shifts well into the TAFB prior to any reset for recuperative rest in theater. The 777 issues is a pairing design that transit ¾ around the world (MEM-ANC-ICN-HKG-CDG) prior to a reset.

- In CGN, the mismatch of scheduled duty time to what happens operational continues to plague the CDG-BHX-MAN sequence due to BHX airport issues.

We worked through many of the issues and found solutions that worked for both Company and Association, but still had a few pairings that we could not resolve in the SIG process. Please read the respective dispute write-ups in your bid-pack to understand why the ALPA SIG/PSIT chose to dispute particular pairings. Disputed Pairings: CGN 757 #5 9FEB, 16FEB, 2MAR CGN 757 #6 23FEB CGN 757 #13 9FEB, 16FEB, 23FEB, 2MAR MEM 777 #20 9FEB MEM 777 #37 16FEB MEM 777 #47 23FEB, 2MAR ANC MD11 #12 5FEB ANC MD11 #17 19FEB MEM MD11 #232 4FEB MEM MD11 #383 19FEB MEM MD11 #2031 28FEB Rich Hughey, ALPA FedEx MEC Scheduling Committee Chairman Marty Harrington, ALPA FedEx MEC Scheduling Committee Vice-Chairman JD Oliver, ALPA FedEx MEC Scheduling Committee Knowledge Manager

PSIT Notes A300 HKG

Disputes: None

PSIT Notes: February is a 4-week bid month. There are 28 Captain and FO lines built to an average BLG of 72:28. Originally, we were able to build 34 lines but due to technical difficulties on the Company side 6 trips were duplicated. This error was discovered at the last moment causing 6 lines of flying to be canceled. The trips that were not duplicated in those lines will be available in open time for monthly make up and VTO construction. There are a few SDGT’s from HKG that go into a critical launch to MNL, which makes for a very long night. We feel that SDGT’s should only be used into the shortest legs, but that ultimately it is not the best use of GT. Please let us know your feedback on these pairings. The NRT-KIX route preservation runs continue this month for one week. These flights should continue for the foreseeable future. There are a few red-eye coach class DH’s either to or from different destinations. Pairing 17 and 21 have a SDDH back to HKG following a critical launch CAN-ICN. We were unable to get a layover added. We have been advised to notify you that a day

Captain First Officer Average BLG CH 72:28 72:28 RLG CH 69:30 69:30 R-day value CH 4:38 4:38 # of Regular Lines 28(51%) 28(49%) # of Secondary Lines 17(31%) 17(30%) # of Reserve Lines 10(18%) 12(21%) Total # of Lines 55 57 Total CH Available (no c/o) 2504 2504 Avg CH/R day 16.7 16.7 Carry-in CH from previous month

268 268

Credit hours carry-in to Total CHs

9.7% 9.7%

room can be requested per CBA 5.B.f. However, we strongly disagree with building schedules that require a pilot to deviate to avoid fatigue. We will continue to ask for this to be changed in future months. Remember to always adhere to FOM2.03: Safety and Crewmember Responsibility “Safety, Legality, Reliability”. Ultimately, it is you, the line pilot, whose feedback is critical for this positive improvement in the HKG flying. Please communicate with us regarding bid pack pairings & lines, revisions & extra pairings or any scheduling issue, good, bad, or other. Our primary method of communication and tracking scheduling issues is via the ALPA Scheduling Committee PIREP. In Unity, Brandon Viuhkola Kevin Kelly [email protected]

A300 MEM

Disputes: None.

PSIT Notes: February is a 4-week month with no disputes. We utilized over 800hrs of buy-up for the month in each seat. As per the CBA, any line below the CBA min. of 68 credit hours will be “bought up” to comply. Line replication is identical in both seats. Flower flights in the second week created some anomalies but overall the weekly patterns for pairing design are stable. GSO-BQN is lost in Feb. due to gauge change. RNO days and nights have returned and DSM is a new city to our bid-pack. Thanks to the many of you who submitted an ALPA Scheduling PIREP or emailed us last month. Keep it coming. If you have any comments on pairing design, line construction, or issues on the line, please contact us! You are our eyes and ears on the line! In Unity, Mike Pearcy Harry Edwards Robin Sebasco Curt Henry [email protected]

Captain First Officer Average BLG CH 65+38 65+38 RLG CH 68+00 68+00 R-day value CH 4+32 4+32 # of Regular Lines 258 258 # of Secondary Lines 68 55 # of Reserve Lines 55 62 Total # of Lines 381 375 Total CH Available (no c/o) 17283 17283 Avg CH/R day 20.9 18.6 Carry-in CH from previous month

1269.3 1269.3

Credit hours carry-in to Total CHs

7.3% 7.3%

B757 MEM

Disputes: None.

PSIT Notes: February is a 4-week month with a few of the usual abnormalities we see around Valentine’s Day. This year it includes a few missing RSW pairings and a missing PWM weekend, along with some extra flights elsewhere. There are no disputed pairings, however. Please note that Captain R-24 lines 7001-7006 are penalty lines in accordance with the B767 LOA. They are the result of a shortfall of 3 B767 non-Pay-Only Captains based on the scheduled credit hour ratios. If you bid and hold one of these 6 lines, you will be paid at the widebody Captain rate for your longevity for EVERYTHING you do in the February bid month…vacation, recurrent training, sick, makeup, etc. There are no restrictions on bid line adjustments for pilots who are awarded these lines. The SAN-OAK hub turns, inherited last month from the Airbus, were used by the Company this month to build internally into 767 pairings. No pure 757 trips were put into the 767 bid pack this month. With buy-ups continuing, almost every hub-turn city is again built with a weekend layover. This trades the sunk cost of credit hours in a long layover to achieve actual savings from eliminating deadheads. We expect to see the Company continue this model as long as the staffing situation remains at current levels.

Captain First Officer Average BLG CH 67+57 67+57 RLG CH 68+00 68+00 R-day value CH 4+32 4+32 # of Regular Lines 145 145 # of Secondary Lines 42 35 # of Reserve Lines 33 40 Total # of Lines 220 220 Total CH Available (no c/o) 10126 10126 Avg CH/R day 20.5 16.9 Carry-in CH from previous month

713 713

Credit hours carry-in to Total CHs

6.6% 6.6%

In Unity, Paul Hanson J.D. Oliver Tom Rutledge Stu Ledet Matt Gandy [email protected]

B757 EUR

Disputes: #5 9FEB, 17FEB and 02MAR #6 23FEB #13 9FEB, 17FEB, 23FEB and 02MAR

PSIT Notes: The CGN PSIT is very concerned about weeklong pairings 5, 6 and 13, containing operations through BHX and MAN. Demonstrated duty periods in Nov/Dec showed that duty periods routinely exceeded 11+30 as built with CPH as the hook city. As a result, the Company rebuilt the pairing for Jan utilizing BSL as the hook city since the show time for BSL is 29 minutes later. This is the same for pairing construction seen for Feb. We feel that this will have little to no effect on the low alertness levels that pilots flying this sequence are reporting. Also, the airline has few freight recovery options if BHX must be overflown. The runway work in BHX is scheduled through Apr14. Additionally, poor visibility is commonplace this time of year throughout England. One runway is limited to CAT1 (currently 750M RVR) and the other is limited to non-ILS minima. As a result, we are very concerned for the operational integrity of this sequence given the BHX airfield limitations. For the reserve crews that operate these pairings, we ask that you consider appropriate reports to the Company such as PORs, Fatigue Reports and ASAP reports. We continue to have difficulty putting the short TLV trips on to lines during the build process. Those unused will be available during Secondary Line process.

Captain First Officer Average BLG CH 71:26 71:26 RLG CH 68:30 68:30 R-day value CH 4:34 4:34 # of Regular Lines 21 (51%) 21 (55%) # of Secondary Lines 6 (15%) 5 (13%) # of Reserve Lines 14 (34%) 12 (32%) Total # of Lines 41 38 Total CH Available (no c/o) 1782 1782 Avg CH/R day 8.5 9.9 Carry-in CH from previous month 242 242

Credit hours carry-in to Total CHs 12% 12%

Please be aware that the international buffer is automatically waived for CGN trips obtained through bid line adjustments (trip trades, make up, etc.). The same is true for trips obtained in the View/Add Window (CIA/MUV). In Unity, Andrew Hall Scott Hubin [email protected]

B767 MEM

Disputes: None.

PSIT Notes: February is a 4-week month. This month the 757 flying for maintaining currency is mixed into the 767 pairings. In the Captain seat, all lines except 1017 have a pair of 757 legs. In the First Officer seat, all lines except 2014 and 2018 have a pair of 757 legs. There is a fairly significant (4 hr) split between the Captain and First Officer BLGs. As a result, the line construction is fairly different on most lines, so be careful if you are attempting to buddy-bid. The first 14 lines in each seat are similar, but not the same. Buy-ups continue in the First Officer seat, due to the BLG target of 68 hrs. The Captains had no buy-up since their target was significantly higher than min BLG. In Unity, Paul Hanson J.D. Oliver Stu Ledet Matt Gandy Tom Rutledge

Captain First Officer Average BLG CH 71+35 68+47 RLG CH 68+45 68+00 R-day value CH 4+35 4+32 # of Regular Lines 17 18 # of Secondary Lines 3 5 # of Reserve Lines 5 12 Total # of Lines 25 35 Total CH Available (no c/o) 1299 1299 Avg CH/R day 17.32 7.22 Carry-in CH from previous month

58 58

Credit hours carry-in to Total CHs

4.46% 4.46%

MD-11 ANC

Disputes: #12 5FEB #17 19FEB

We have two disputes this month both are very similar. Pairings 12/05FEB and 17/19FEB are both disputed for the long duties after the HNL layover, clock swaps with no reset until KIX. We would like to see the reset in SYD, or CAN. We feel that there could be undue fatigue by delaying the long rest until after the 2 two-leg duties in Asia.

PSIT Notes: Hours were down slightly compared to FEB13 with most of the reduction being RFO trips. No new or major issues appeared this month. Our recurring problems such as the PEK turns and multiple short layovers were reduced. The Company has done a good job working with us to keep them to a minimum. Our big issue that made the bid-pack build difficult was the pairing design (trip length) is not in line with the requested BLG target. This disparity does not help improve the quality of the bidpack. That is because it reduces our ability to mix trips on lines to enhance seniority. We have asked the Company to make more 4-7 day pairings to help us build with these low target BLGs. This does not mean we are getting rid of the SDLs. Just trying to get a better mix of pairing lengths to increase variety. In Unity,

Captain First Officer Average BLG CH 67:17 66:46 RLG CH 68:00 68:00 R-day value CH 4:32 4:32 # of Regular Lines 65(53%) 82(55%) # of Secondary Lines 25(20%) 29(19%) # of Reserve Lines 32(27%) 39(26&) Total # of Lines 122 150 Total CH Available (no c/o) 4665 5860 Avg CH/R day 9.71 10.0 Carry-in CH from previous month

425 603

Credit hours carry-in to Total CHs

9.1% 10.2%

Brian Lessin Jeff Sparks [email protected]

MD-11 LAX

Disputes: None PSIT Notes: February is a 4-week month. Valentine’s Day occurs on the second Friday of the bid month so don’t forget the flowers. The Company requested a target Bid Line Guarantee (BLG) of 65 hours for both seats. With the pairing designs presented, we were able to build both seats to 65:28. All lines built below 68 credit hours will continue to be bought up to comply with Sec. 4.A.1 of the CBA. The Company continues to utilize Asiana Airlines on deadheads to/from LAX to/from HKG and CAN. This month the trend continues on some deadheads to/from TPE. We asked for a change to the non-stop flights on Eva Airlines but this request was denied. The Hilo shuttle has returned to the LAX bidpack. Pairing 12 operates the shuttle during the week and returns to LAX Thursday evening on FX2806. While this is a welcome addition to the LAX flying, we can’t guarantee that this design will continue so enjoy it while you can. Cody Chenoweth and I are constantly pursuing opportunities to improve the LAX bidpack and your feedback on line construction to [email protected] is always welcome. Ultimately it is you, the line pilot, whose feedback is critical for any positive improvement in the LAX MD11 flying. Please communicate with us regarding bid pack pairings & lines, revisions & extra pairings or any scheduling issue, good, bad, or other.

Captain First Officer Average BLG CH 65:28 65:28 RLG CH 68:00 68:00 R-day value CH 4:32 4:32 # of Regular Lines 39(54%) 45(52%) # of Secondary Lines 16(22%) 18(21%) # of Reserve Lines 17(24%) 23(27%) Total # of Lines 72 86 Total CH Available (no c/o) 2604 3054 Avg CH/R day 10.2 8.9 Carry-in CH from previous month

728 782

Credit hours carry-in to Total CHs

21.8% 20.4%

Our primary method of communication and tracking scheduling issues is via the ALPA Scheduling Committee PIREP. In Unity, Chip Brown Cody Chenoweth [email protected]

MD-11 MEM

Disputes: #232 4FEB #383 19FEB #2031 28FEB

Pairings 232 and 383 are disputed for needing a longer layover in ANC. This pairing currently operates SIN-CAN-KIX, short layover followed by KIX-ANC un-augmented night ocean crossing and circadian work-sleep swap into the ANC-MEM segment. We feel that the crew needs a longer layover in KIX prior to the ocean crossing.

Pairing 2031 is disputed because of the lack of a reset in either HNL and/or SYD with the difficult HNL-AKL-SYD sequence between. The full crew pairings have resets in both HNL and SYD whereas RFO pairing should have at least one or both resets similar to full crew.

PSIT Notes: February is a 4-week month. The President’s Day holiday occurs during the third week of the bid month. The Company requested Bid Line Guarantee (BLG) averages of 65 for both seats. Many lines will be bought up to 68 Credit Hours to meet the contractual minimum bid period guarantee.

Pairing 526, 2008 and 2035 were held off the lines for fixes and will be available for the conflict input window.

Captain First Officer Average BLG: 68+00 68+00 RLG CH: 68+00 68+00 R-day CH: 4+32 4+32 # of Regular Lines 390 (72%) 421 (71%) # of Secondary Lines 94 (17%) 98 (16%) # of Reserve Lines 59 (11%) 76 (13%) Total # of Lines 543 595 Total CHs no c/o 26979 29258 Avg CHs / Rday 30.5 25.7 Carry-in CH from previous month 1842 2128 % of carry-in to Total CHs 6.4% 6.8%

It’s been brought to our attention that some GT providers have been doubling up crews in the vans. This does not include hotels that provide the transportation. Specifically, in DFW, AFW and ORD. In ORD, there were 3 crews in the van going to 2 different hotels. This may have been a one off occasion because of New Years Eve. We need your eyes out there letting us know if this is happening in different cities. Please ask your drivers why you are being doubled or tripled up and let us know with a Scheduling Report. Some pairings with weekend layovers such as GEG have a standby period over Sunday night. This standby protects trucking through higher elevation passes. These are seasonal standby periods. We have several one-way routings, which create challenges in line building. An example would be pairing 84 CLT-IND-MIA routings. The MD has the CLT-IND leg while another aircraft operates the IND-CLT portion. Airline Scheduling forecasts loads and matches aircraft capacity to leg segments. This creates challenges in pairing building and subsequently line building. Thanks in advance for all your feedback and support. In Unity, Charlie Sutton Dan Opp Pat Rink Rich Coombs Joe Brewster Harley Troyer [email protected]

MEM 777

Disputes: #20 09 FEB #37 16 FEB #47 23 FEB

These 7-day trips go around the world via ANC-ICN-HKG-CDG. They have slightly different layover durations. The pairing departs MEM during the local base time (LBT) WOCL. The following departure from ANC, also in the MEM LBT WOCL, continues west to ICN. As a reset has yet to occur, the subsequent departure from ICN and arrival in HKG also occurs during the MEM LBT WOCL. The departure from HKG takes place, yet again, in the MEM LBT WOCL and proceeds to CDG for the first and only reset, three-quarters of the way around the world and 6 days after the start of the trip. We feel the crewmembers will encounter the effects of cumulative fatigue and a reset needs to occur in HKG.

PSIT Notes: Feb 2012 is a 4-week bid month with the President’s Day Holiday on the third weekend. The Company tasked us to build to a 76:00 BLG target in both seats. We were able to build to 76:05 for the Captains and 75:59 for the First Officers. The continued presence of pure STN and CGN pairings makes the 4-week bid month build less problematic as they provide the small pieces required to meet the typical BLG requested. Additionally, we were able to build a small number of pure STN lines with the remaining pieces.

Captain First Officer Average BLG CH 76:05 75:59 RLG CH 73:00 73:00 R-day value CH 4:52 4:52 # of Regular Lines 126(59%) 261(66%) # of Secondary Lines 48(23%) 85(22%) # of Reserve Lines 39(18%) 48(12%) Total # of Lines 213 394 Total CH Available (no c/o) 10,744 21,128 Avg CH/R day 18.4 29.3 Carry-in CH from previous month

1,710 3,454

Credit hours carry-in to Total CHs

15.9% 16.3%

Conversely, single departure lines (SDL) with a CH value slightly less than the requested BLG leave us forced to build all non-SDL lines artificially high as we believe adding a small (typically an EWR o&b or layover) to an SDL greatly diminishes the quality of the build. Pairings #20, #37 and #47 are 7-day trips that go around the world via ANC-ICN-HKG-CDG. They have slightly different layover durations. The pairing departs MEM during the crew’s window of circadian low (WOCL). The following departure from ANC, also in the WOCL, continues west to ICN. As a reset has yet to occur, the subsequent departure from ICN and arrival in HKG also occurs during the WOCL. The departure from HKG takes place, yet again, in the WOCL and proceeds to CDG for the first and only reset, three-quarters of the way around the world and 6 days after the start of the trip. We feel the crewmembers will encounter the effects of cumulative fatigue and a reset needs to occur in HKG. Going forward, the Company will work to place the reset in Asia immediately following the ANC layover. Pairings #115, #118 and #119 have been held out of the bidpack and will be re-styled to provide a reset in Asia which breaks up the circadian havoc of three ocean crossings during the first five days of the pairing. Pairing #122, although similar to the above pairings, was left in the bidpack at the Company's request. Pairing #50 was re-styled to provide a reset at an earlier layover mitigating the cumulative fatigue up to that point in the pairing. We were disappointed to see an increase in the occurrence of a short layover KIX-SIN-KIX sequence preceded by an ANC reset. This sequence has been acknowledged by both sides as problematic from a fatigue perspective and we are hopeful that the majority of the resets will take place in the first KIX or SIN layover moving forward. We are continuing to look for an appropriate class of service (COS) solution for the 15+55 duty period DHs that finish with RJs. For our part, we have agreed to provide the Company with specific DH flight # alternatives to the RJ leg solution in hopes that RJ DH legs can be avoided where an upgraded COS is indicated. Please communicate with us regarding bid pack pairings & lines, revisions & extra pairings or any scheduling issue, good, bad, or other. We cannot do our job without knowing the good and the bad. Our preferred method of communication and tracking is via the ALPA Scheduling Committee PIREP. In Unity, Jon Casello Amadee Pepper Gregg Hall Pat Hagerty

TRIP SERVICES SOLUTIONS General Notes: Trip Service Committee 2013 in review:

Pilot Ops Reports: over 2300 PORs were reviewed in 2013 Hotel – 975, Catering – 830 Ground Transportation – 502

Many thanks to those crewmembers submitting PORs as it provides an opportunity for the Company to review vendor performance and ensure contractual compliance. POR data is used to develop agenda items when the committee meets quarterly with Crew Travel Services.

Hotel Inspections: 28 hotels in 14 cities were inspected in 2013. These inspections were conducted in support of the Crew Travel Services/Trip Services Committee Hotel Inspection Program. Many thanks to the Trip Services Committee Members who performed this function for the crewforce and Company.

Hotel Notes: CAN Update – Due to negative POR and e-mail feedback to the Company and committee regarding the Dragon Lakes Princess Hotel, the Company would like to provide the following information: “There have been inquiries concerning the hotel standby layovers that are being housed at the Dragon Lake Princess Resort in Guangzhou, China. Please note that CAN hotel standbys are required to be in close proximity to the ramp in that location. Currently, the airport standby crews are being housed at the China Hotel and there have been requests from crews to move the hotel standby crews there as well. The China Hotel houses the majority of our CAN layovers and they are not willing to take more rooms at this time. The Trip Services’ Committee representatives and I are looking at other available options that will allow the hotel standby crews to be housed at another property. However, we have a contract with the Dragon Lake Princess Resort until December 2014. Crewmember concerns at the Dragon Lake Resort with the internet, availability of open restaurants on property and more English speaking personnel are being resolved. Your patience and understanding regarding this matter are most appreciated.” EWR Update – The Hyatt Morristown last month unexpectedly cancelled their contract with the Company. As a result, the Company issued FCIF 13-0478 (Hotel) announcing The Westin Governor Morris as our new non-contract hotel replacing the Hyatt until a

new EWR hotel can be contracted. The committee is requesting POR feedback to the Company as this hotel may be under consideration for a contract. IND Update – The Company has completed its inspections and the committee will be inspecting downtown hotels in January to replace our old contract hotel, The Westin. Although the Company and committee have received positive feedback on the Marriott Indianapolis Downtown Hotel, the hotel is not interested in a contract. Therefore, the Marriott will continue as a non-contract hotel until the end of the February Bid Period. MAN Update – Due to shortened layovers, the Company has agreed to investigate contracting an airport hotel. This airport hotel would be in addition to our current contract hotel, The Palace Hotel. Once the Company and committee have completed their respective inspections and a contract has been signed, the Company will issue an FCIF. ORD Update – The Company issued FCIF 14-0512 (Hotel) announcing our downtown contract hotel, The Crowne Plaza Chicago Magnificent Mile, was rebranding and layovers were moving to a non-contract downtown hotel, The Intercontinental Hotel Chicago. FCIF 14-0005 (Hotel) was also issued announcing our airport contract hotel, The Westin O’Hare, was starting renovations in January and crews would be relocated to its “sister” property The Sheraton O’Hare. Please refer to both FCIFs for billing and amenity details. Ground Transportation Notes: DFW Update – It has come to the attention of both the Company and committee via POR feedback that our current vendor, Prestige Ground Transportation, is not providing the requisite contractual level of service. Please continue to submit PORs on this vendor so the Company can track their performance. Pilot Ops Report (POR) – The most efficient way for management to be made aware of and correct issues pertaining to hotels, catering and ground transportation is via the Pilot Ops Report (POR). This electronic form is accessed via the pilot.fedex.com website home page. If you have a hotel, catering or ground transportation concern/issue, positive or negative, we encourage you to submit the report. These Ops Reports, combined with your correspondence to the Trip Services Committee, are reviewed at our quarterly meetings with the Company and are instrumental in making changes. We encourage input. Please e-mail us at [email protected]. Mark Stafiej, Trip Services Committee Chairman Mike Pearcy, Trip Services Committee Vice-Chairman

Your ALPA PSIT Members

MEM 767 MEM A300 MEM MD11

JD Oliver Mike Pearcy Charlie Sutton

Paul Hanson Harry Edwards Pat Rink

Matt Gandy Robin Sebasco Dan Opp

Stu Ledet Curt Henry Harley Troyer

Tom Rutledge Rich Coombs

[email protected] [email protected] [email protected]

MEM 757 MEM 777 LAX MD11

JD Oliver Gregg Hall Chip Brown

Paul Hanson Pat Hagerty Cody Chenoweth

Matt Gandy Amadee Pepper

Stu Ledet Jon Casello

[email protected] [email protected] [email protected]

HKG A300 ANC MD11 EUR 757

Kevin Kelly Brian Lessin Andrew Hall

Brandon Viuhkola Jeff Sparks Scott Hubin

[email protected] [email protected] [email protected]