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Features and Advantages of
VoIP (Voice Over IP)
2
Who We Are & What We Offer
GenXSolutions provides IT & telecommunications for business in and around London. We offer reliable, and cost effective solutions and specialize in Voice over IP (VoIP), Data communications, Broadband and CCTV systems.
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What is VoIP
Transmission of VOICE on IP network.
Internet
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Some Feature of GenX VoIP System
• Call Queuing• Multi Hunt Group• Single Click Call Forwarding• IVR (Interactive voice response)• Branch Link• Conference Calls• Customize Voice prompt and Music on Hold for different departments• Compatible with PSTN/ Traditional BT system• Call Recording (Optional)• Lots of VoIP phone choices including cordless phones, softphones, mobile apps.
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Our Affiliation
GenXSolutions Ltd 7
Number Hosting Provider
Magrathea is the UK's premier supplier of carrier services and managed solutions in all areas of the telecommunications world.
First established in 1995 the company has seen the industry grow and change and this experience is a key part of the first class service that we deliver to you and your customers.
Magrathea is a member of several industry organisations including Linx, ITSPA and RIPE as well as many industry working groups ensuring that they are best placed to advise and deliver key services.
8GenXSolutions Ltd
Why Should you move from traditional Phone System Like BT to GenX-VoIP
Line Rental Maximum £5.00 per extension Minimum £17.00 per line
No. of Lines Unlimited (make or receive as many call as you like) no more busy tone.
Single
Contract Period 3 months 24 months
Number/ DDI Keep your number wherever you move
Number will be change if you move outside exchange area
Call Charges 01, 02, 03 => 1.2pMobile => 3p – 8pInternational 40% reduced
01, 02, 03 => 4 pMobile => 9p
Geo/ Non- geo Number As many number as your required with any area
Single Number
Basic Feature (call waiting, diversion, conference)
All included FREEChargeable with standard line, Otherwise included with higher line rental
Support Online, max 5min Hold time, Very long hold time even for minor issue
9GenXSolutions Ltd
Why Should you move from traditional Phone System Like BT to GenX-VoIP
Call Recording Available but optional Not available
Call Centre Feature (Queues, IVR, Hunt Group, Custom Music)
All Included FREE Not Included
Multiple Companies Number
Inbound Number can prompt Company name for which number was dialled
Not Available
Expansion Anytime you can get additional extensions or number with one off installation charge of £85+VAT.
New installation required with minimum £120 installation cost.
Remote Offices(national/ international)
Branch to branch office linkage, free call to each other. Remote offices can also receive and send calls.
Not available
Call Logs Online CDR logs with many options of graphical reports
Not available
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5 Common Business Phone Buying Mistakes
Big Mistake #1: Choosing a system that won’t grow with you.
Big Mistake #2: Not considering your mobility needs.
Big Mistake #3: Making a decision solely based on price.
Big Mistake #4: Not inquiring about service and support.
Big Mistake #5: Forgetting about advanced features.
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Recommended VoIP Phones
Aastra 6730i• Featuring a 3 line LCD display.• Supports up to 6 lines with call appearances
Aastra 6731i• Featuring a 3 line LCD display.• Supports up to 6 lines with call appearances• POE Supportive
Aastra 6753i:support for up to 9 calls simultaneously. Part of the Aastra family of IP telephones, the 6753i is ideally suited for light to regular telephone requirements.
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Recommended VoIP PhonesAastra 6755iCarrier-grade advanced level expandable IP telephone. With a sleek and elegant design, 144 x 75 pixel backlit LCD display and 6 dynamic context-sensitive soft keys. Support for up to 9 calls simultaneously.
Aastra 6757iSleek and elegant design, large 144 x 128 pixel graphical backlit LCD display and 6 dynamic context-sensitive softkeys. Support for up to 9 calls simultaneously. Expandable key module
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Recommended VoIP PhonesGigaset DX800A:• Multiline desktop phone: fixed, IP and ISDN line• Large TFT colour display and exceptional HD sound• Up to 4 parallel calls and multiple handsets - up to 6• Three answering machines – ideal for SOHOs• Large Address book for up to 1.000 vCards• Six additional handset can connect with DX800A
Gigaset N300 IP Dect base:Hybrid DECT IP base station for landline and VoIP callsMulti-line for up to 6 handsets and 3 parallel callsHD sound on VoIP calls1Compatible with multiple Gigaset handsetsExpandable up to 6 VoIP accounts / numbersFree calls between Gigaset VoIP phones via Gigaset.net1Email reader, Search in net directories and Yellow Pages1
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Address:Second floor,27 Gloucester Place, London, W1U 8HU
Tel: 020 8099 5813E-mail: [email protected] Web:www.genxsolutions.co.uk Thank you !