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EDMS NO. REV. VALIDITY 1536716 0.6 IN WORK PROJECT DOCUMENT IDENTIFIER FCC-GOV-PLN-0001 Date : 2015-10-16 This document is uncontrolled when printed. Check the EDMS to verify that this is the correct version before use . PLAN Communication Strategy WBS PATH [Work Breakdown Structure Node Identifier] ABSTRACT: This document establishes a coherent communications architecture for the study, and puts in place strong networking between partners by commitment of the executive management of the FCC study and the EuroCirCol project. The purpose of this communications strategy is to foster understanding of the study goals and scope. The communications plan based on this strategy can thereby generate political, societal and ultimately financial support for the study and associated R&D programs and support extending the work programme into a following preparatory programme. This plan helps ensuring that FCC/EuroCirCol will be adequately presented to achieve its strategic goals. AUTHORS: REVIEWERS: APPROVAL: P. Charitos J. Gillies J. Gutleber C. Welsch FCC Coordination Group EuroCirCol Coordination Group M. Benedikt F. Zimmermann EXTERNAL REFERENCES: FCC-1502250000-JGI DISTRIBUTION LIST: fcc-coordination-group, eurocircol-ecc-members, European Commission via H2020 Participant Ports, public on FCC/EuroCirCol website

FCC Communication Strategy and Architecture - CERN · FCC-GOV-PLN-0001 1536716 0.6 IN WORK Page 8 of 26 4.3!Tagline The tagline flows from the mission and positioning statements,

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EDMS NO. REV. VALIDITY

1536716 0.6 IN WORK PROJECT DOCUMENT IDENTIFIER

FCC-GOV-PLN-0001

Date : 2015-10-16

This document is uncontrolled when printed. Check the EDMS to verify that this is the correct version before use .

PLAN

Communication Strategy

WBS PATH

[Work Breakdown Structure Node Identifier]

ABSTRACT:

This document establishes a coherent communications architecture for the study, and puts in place strong networking between partners by commitment of the executive management of the FCC study and the EuroCirCol project. The purpose of this communications strategy is to foster understanding of the study goals and scope. The communications plan based on this strategy can thereby generate political, societal and ultimately financial support for the study and associated R&D programs and support extending the work programme into a following preparatory programme. This plan helps ensuring that FCC/EuroCirCol will be adequately presented to achieve its strategic goals.

AUTHORS: REVIEWERS: APPROVAL:

P. Charitos J. Gillies

J. Gutleber C. Welsch

FCC Coordination Group EuroCirCol Coordination Group

M. Benedikt F. Zimmermann

EXTERNAL REFERENCES:

FCC-1502250000-JGI DISTRIBUTION LIST:

fcc-coordination-group, eurocircol-ecc-members, European Commission via H2020 Participant Ports, public on FCC/EuroCirCol website

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HISTORY OF CHANGES REV. NO. DATE PAGES DESCRIPTIONS OF THE CHANGES

0.0 0.1 0.2 0.3

0.4

0.5 0.6

2015-02-25 Unknown

2015-04-28 2015-06-07

2015-08-18

2015-09-25 2015-10-13

n/a n/a n/a n/a

n/a

n/a all

Creation  by  James  Gillies  (JGI)  Revised  by  JGU  and  JGI  as  preparation  for  FCC  Week  2015  Updated  by  JGI  and  JGU  after  FCC  Week  2015  Updated  by  JGU  and  JGU  after  meeting  with  M.  Benedikt,    delegate  from  UNILIV,  CERN  EU  office  Provided  by  JGU  in  order  to  finalize  with  UNILIV  and  CERN  CO    Group  Revised  by  JGI,  JGU,  PCH    Preparation  of  version  for  approval  by  JGU  

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TABLE OF CONTENTS 1.   Introduction ......................................................................................................... 4  2.   Purpose ............................................................................................................... 5  3.   Scope ................................................................................................................. 5  4.   Communications Architecture ................................................................................. 6  

4.1   Mission Statement ............................................................................................ 6  4.2   Architecture ..................................................................................................... 7  4.3   Tagline ............................................................................................................ 8  4.4   Positioning of Individual Projects within the FCC Programme ................................... 8  4.5   Key Messages by Theme .................................................................................... 9  

5.   Target Audiences ................................................................................................ 11  6.   Temporal Aspects ............................................................................................... 17  7.   Activities and Channels ........................................................................................ 18  8.   Organization, Roles and Responsibilities ................................................................. 21  

8.1   Responsibilities ............................................................................................... 21  8.2   Communications Network ................................................................................ 22  8.3   Individual Roles .............................................................................................. 23  

9.   Resources .......................................................................................................... 23  10.   EuroCirCol Communication Plan ............................................................................ 25  11.   Quality Management Systems and Processes .......................................................... 26  12.   Communications Actions ...................................................................................... 26  

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1.   Introduction The Future Circular Colliders (FCC) study, hosted by CERN, has been initiated as a direct response to the high-priority recommendation of the updated European Strategy for Particle

Physics, published in 20131:

“CERN should undertake design studies for accelerator projects in a global context, with emphasis on proton-proton and electron-positron high-energy frontier machines. These design studies should be coupled to a vigorous accelerator R&D programme, including high-field magnets and high-gradient accelerating structures, in collaboration with national institutes, laboratories and universities worldwide.”

Launched in 2014, the continuously expanding FCC study collaboration federates in October 2015, 63 institutions from 23 countries around the world studying options for hadron-hadron, lepton-lepton colliders and hadron-lepton integration scenarios along with corresponding studies of physics cases and experiment concepts for each option. The study is scheduled to run at least until 2019, coinciding with the duration of the EuroCirCol Horizon 2020 project.

The study’s major deliverable is a Conceptual Design Report (CDR) as the first stage of an R&D effort that could lead to a next generation large-scale particle physics research infrastructure on a timescale of 20 to 30 years. The study is not site specific, it focuses on the technology feasibility assessment, cost estimates, organisational aspects and on the physics goals of such a project. The reason that such a study is needed now is the significant R&D lead time for the required technologies required for such frontier machines. By comparison, the option of a hadron collider in the tunnel of the Large Electron Positron Collider (LEP) at CERN was first mentioned by former CERN director general Sir John Adams2 who, in 1977, suggesting that a potential LEP tunnel should be made wide enough to accommodate a superconducting proton collider of above 3 TeV beam energy3. In 1984, CERN and the European Committee for Future Accelerators (ECFA) held a workshop in Lausanne discussing the “Large Hadron Collider in the LEP Tunnel”; that event marks the first official recognition of the LHC concept. Prototyping began in the mid-1980s. The project was approved in 1994, and the collider was operational in 2009, pointing to a required planning to realization time span of about 25 years. Despite the fast implementation pace, there was a gap of nine years between the closure of CERN’s previous flagship facility and the LHC.

The communication challenge for the FCC study is manifold:

•   Diverse expectations of stakeholders, particularly concerning the timescale of such a project, must be managed,

•   different collider options and sciences cases within the FCC study exist and

•   a coherent, world-wide community with one common vision needs yet to form,

1 http://council.web.cern.ch/council/en/EuropeanStrategy/esc-e-106.pdf 2 G. Brianti, in CERN Accelerator School: 50 years of Synchrotrons, CERN, Switzerland, 1996, p. 29 3 C. Llewellyn-Smith, Phil. Trans. Roy. Soc. Lond. A 370, 995–1004 (2012)

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•   circular collider scenarios need to be positioned among other technologies such as

linear colliders, developments in plasma wakefield 4 acceleration and a determined

national circular collider initiative in China5.

•   A convincing case, whether based on science cases, technological advancement or economic impact needs to be formulated as a focused means of advocating the construction of such a mega-project.

Articles in the press (The Economist6, Livescience7) are already questioning the need for larger

colliders. Finally, there is the need to reconcile globally coordinated communication with the individual communication needs of each FCC collaborating institute. This is not a new challenge in the world of particle physics, and is addressed in part by the existence of formal networks of particle physics communicators, one for major labs and funding agencies globally, the

InterActions8 collaboration, and another for CERN Member States, the European Particle Physics

Communication Network (EPPCN). The InterActions collaboration is a natural partner for the FCC study. In addition, the project will require a global communications plan valid for all collaborating institutes, which can be cascaded down to individual plans for each institute. That is the subject of this document.

2.   Purpose The purpose of the FCC communications plan is to foster common understanding of the FCC study goals, to scope and thereby to generate political, societal and ultimately financial support for the study, required R&D programs and to eventually extend the study into a preparatory project. The strategy is to achieve this by establishing a clear communications architecture for the study, and by putting in place strong networking between members of the collaboration.

3.   Scope This communication strategy and plan applies to the FCC core study and all dependent projects, e.g. the EuroCirCol H2020 study and any planned or upcoming national or international study projects that are part of the FCC study scope.

4 Nature 515(7525), http://www.nature.com/nature/journal/v515/n7525/full/nature13882.html 5 http://cepc.ihep.ac.cn 6 http://www.economist.com/news/science-and-technology/21641135-accelerators-are-getting-bigger-and-

more-expensive-there-may-be-way-make 7 http://www.livescience.com/48621-wakefield-plasma-particle-accelerator.html 8 www.interactions.org

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4.   Communications Architecture

4.1   Mission Statement

The foundation of any effective communications strategy is a clear and concise mission statement. From it the project’s positioning, strategic themes and messages can be developed to tie in to story angles that are then used in all communications activities. The mission statement is as concise as possible while encapsulating the project mission in a way that is unique to the project.

The following mission statements shall be at the core of any communication:

1 Physics

“To prepare the ground for humankind’s deepening exploration of our Universe through developing opportunities for New Physics breakthroughs.”

2 Innovation “To advance innovative technologies beyond state-of-the-art.”

3 Collaboration “To forge a globally coordinated strategy of converging activities for frontier circular particle colliders.”

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4.2   Architecture

This approach leads to a communications architecture, represented graphically in the following image:

The mission statement and positioning form the foundation for all public communications within the study and to the outside.

Every professional conversation that study participants engage with about the project shall include the following strategic themes:

1.   Physics,

2.   innovation and

3.   collaboration

They are not limited to be the basis for structured communications tools, such as websites and brochures, but shall appear in all oral and written communications.

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4.3   Tagline

The tagline flows from the mission and positioning statements, and shall be incorporated into the project’s visual identity wherever and whenever possible.

1 Primary A key to New Physics

2 Secondary Shaping Realities:

from Science fiction to Science fact

4.4   Positioning of Individual Projects within the FCC Programme

The FCC study embraces an ever growing number of separately funded R&D projects. Those projects have individual organization structures and brand names as required by the funding agencies. Notwithstanding, they are true subsets of the overall FCC work plan. This communication architecture and strategy applies fully to such projects.

The FCC office team coordinates communication and outreach activities of all FCC projects, including separately funded activities. This is to ensure that all activities implement the communication strategy and architecture outlined in this plan.

Projects need to clearly communicate that their efforts are products of the overall FCC study goals and scope and that their accomplishments serve the progress of the overall FCC study.

Individual logos and brand names can be used. There shall always be an unambiguous reference to the FCC overall study and an explanation, how the project is positioned within the FCC study.

This also binds the FCC study to acknowledge any achievements resulting from activities of an individual project.

Consequently, the following disclaimers shall be used where appropriate:

Use by project This project and its achievements are part of the world-wide Future Circular Collider study hosted by CERN.

Use by FCC study These activities and its achievements have been carried out in the scope of the [NAME] project, which is part of the world-wide Future Circular Collider study hosted by CERN.

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4.5   Key Messages by Theme

All communication is based on storytelling, backed up by proof points, and tailored to specific audiences and stakeholder groups. The table below gives examples of possible key messages linked to each theme in the figure above, backed up by proof points.

Key  message   Example  proof  point    Innovation  and  Technology:  Breaking  through  energy  and  intensity  frontiers  requires  technological  breakthroughs  

Mere  scaling  up  and  scaling  out  of  known  technologies  (LHC,  Tevatron,  and  similar  machines)  is  economically  and  from  availability  perspectives  not  sustainable.  Breakthroughs  within  credible  time-­‐scales  are  needed.  These  advancements  will  stimulate  societal  and  industrial  progress  and  will  lead  to  a  credible  machine  concept  for  which  funding  can  be  justified.  

Develop  new  technologies  to  expand  the  frontiers  of  human  knowledge.  

The  global  field  of  particle  physics  has  a  track  record  spanning  85  years  of  developing  increasingly  powerful  particle  accelerators9,  each  of  which  has  made  significant  contributions  to  the  sum  of  human  knowledge.    

Stimulate  innovation  by  industry   Surveys  of  companies  involved  with  accelerator  technology  have  shown  that  significant  new  business  results  from  collaborative  R&D  with  the  particle  physics  community.  Finally,  CERN  as  a  world-­‐wide  cooperation  of  nations  is  a  well-­‐known  brand,  which  industrial  partners’  value10.  

Stimulate  innovation  for  society’s  benefit  

Technologies  developed  for  the  LHC  have  already  found  applications  in  fields  as  diverse  as  solar  energy,  medical  imaging  and  industrial  control  systems.  

Added  value  of  advanced  training  for  society  and  economy  

The  in-­‐field  training  of  persons  at  ICSED11  levels  3  to  6  in  advanced  technologies,  management,  international  law,  social  sciences  and  other  fields  related  to  large-­‐scale  physics  projects  can  be  quantified  and  turns  out  to  be  a  net  revenue  for  society  and  industry.  For  certain  very  advanced  technologies,  which  are  too  risky  for  industry  to  invest  in,  FCC  engages  in  fundamental  research  and  engages  in  training  of  experts  to  assess  how  the  knowledge  can  be  transferred  to  future  commodity  technologies.  

Counteract  skill-­‐drain   Elementary  particle  physics  research  requires  a  continuation  of  practically  skilled  scientists  and  engineers,  with  qualification  above  the  state-­‐of-­‐the-­‐art  levels.  Today’s  knowledge  is  confined  into  a  too  small  amount  of  people  with  a  high  risk  of  getting  lost  in  case  of  a  next  generation  continuing  and  extending  that  knowledge.  

9 http://en.wikipedia.org/wiki/List_of_accelerators_in_particle_physics 10 Example: http://blog.citigroup.com/2015/04/using-data-to-unveil-the-mysteries-of-the-universe 11 http://www.uis.unesco.org/Education/Pages/international-standard-classification-of-education.aspx

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Key  message   Example  proof  point    Physics  frontiers:  Pave  the  way  to  significant  new  discoveries  (“A  key  to  New  Physics”)  

Results  from  the  LHC  and  other  experiments  over  the  coming  years  are  likely  to  point  to  the  value  of  exploring  energy  scales  which  are  inaccessible  with  today’s  technology.  

Complementary  technical  designs  (linear  and  circular  colliders,  lepton  and  proton  machines)  at  comparable  levels  are  needed  now  to  ensure  continuity  in  the  field  

R&D,  large-­‐scale  technical  developments  at  industrial  scale  and  construction  is  estimated  to  require  over  20  years,  comparable  to  the  operational  lifetime  of  the  LHC.  Sufficient  transition  time  from  LHC  operation  to  commissioning  and  physics  operation  of  another  large-­‐scale  machine  needs  to  be  allocated.  

Global  collaboration:  Give  a  strong  example  of  what  can  be  achieved  when  people  from  around  the  world  work  together.  

The  number  of  institutions  involved  with  the  study  is  already  significant  and  is  ever  growing.  Emerging  economies  in  South  America,  Middle  East,  Asia,  Australia  and  potentially  also  Africa  are  key  targets  for  future,  common  research  and  technological  development.  

Attract  young  people  to  science  and  give  them  a  vision  and  opportunity  to  shape  the  future  

Particle  physics  is  a  field  of  research  that  satisfies  the  basic  human  desire  to  understand  the  universe  we  live  in.  The  profile  of  CERN  and  the  LHC  is  a  testimony  to  this.  

Promote  the  cause  of  diversity  in  science  

A  gender  equality  working  group  has  been  included  in  the  FCC  study’s  organizational  structures.    

Increase  focus  and  coherence  of  the  particle  physics  community  world-­‐wide  

Economically  challenging  times  call  for  a  world-­‐wide  coordinated  strategy  of  converging  activities  to  come  to  a  coherent  particle  physics  community,  which  is  able  to  work  jointly  towards  a  common  next  goal.  It  is  assumed  that  only  one  large-­‐scale  research  infrastructure  will  be  sustainable  to  break  through  the  current  energy  frontier  within  the  21st  century.  

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5.   Target Audiences The study must address a number of key target audiences. Communication with each of these should be based on targeted messaging with a clear objective, channeled through appropriate means, and evaluated through specific key performance indicators (KPIs). The table below, which is non-exhaustive, gives examples of this.

FCC  Community  

Definition   Institutes  and  individuals  involved  in  the  FCC  study  

Objective   To  inform  about  scope  and  goals  of  the  study.  

To  develop  a  sense  of  a  single  community  with  a  common  goal.    

To   promote   a   sense   of   “project”   ownership   among   the   participating   national   organisations,  developing   consciousness   for   their   strengths   and   being   able   to   communicate   achievements  within  their  countries.  

To  ensure  coherence  of  messaging  to  other  stakeholder  groups.  

Messages   The   FCC   study   is   a   globally   integrated,   multi-­‐faceted   project   whose   aim   is   to   develop   the  grounds  for  a  sustainable  future  of  high-­‐energy  particle  physics,  from  a  scientific,  technological  and  financial  perspective.  

KPI   Metrics   on   take   up   of   internal   communication   tools   such   as   intranet,   or   the   publication   of   a  newsletter.  

The  FCC  main  webpage  providing  information  for  different  audiences.  

Media  and  social  media  monitoring.    

Overview  of  key  contributions  and  key  competences  of  each  participant  in  yearly  reports.  

Overview  of  key  persons  contributing  to  science,  engineering,  management  and  societal  aspects  in  FCC/EuroCirCol  and  their  achievements  in  yearly  reports.  

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High  energy  physics  community  

Definition   Physicists  and  institutes  that  have  an  interest  in  the  future  of  particle  physics.  

Objective   To  promote  understanding  of  the  position  of  the  FCC  study  in  the  future   landscape  of  particle  physics.  

To  ensure  coherency  of  messaging  from  the  broader  particle  physics  community.  

Messages   The  different  FCC  collider  scenarios  are  essential  elements  of  the  particle  physics   landscape,  helping  to  ensure  that  a  range  of  options  are  available  whatever  the  physics  needs  may  be.  

KPI   Media  and  social  media  monitoring.  

Monitoring  of  participation  in  FCC  events.  

Science  &  Technology  decision  makers  and  opinion  leaders  

Definition   Representatives  of  funding  agencies,  key  commentators  on  science.  

Objective   To  develop  a  positive  attitude  towards  the  FCC  initiative.  

To  create  an  awareness  of  the  societal  and  economic  benefits  of  particle-­‐physics  endeavors.  

Messages   A  new  Research  Infrastructure  generates  jobs,  has  high  training  value  next  generation  leading  engineers  and  executives,  leads  to  large-­‐scale  industrial  contracts  stimulating  the  economy  and  the  knowledge  can  be  transferred  to  commodity  products  and  services.  

The   global   particle  physics   community   is   behaving   in   a   responsible  manner  by   coordinating  globally,  and  by  working  to  optimise  cost  vs.  performance  for  future  facilities.  

The  global  particle  physics  community  is  preparing  an  exciting  future  of  discovery.  

KPI   Positive  public  comments.  

Monitoring  of  participation  of  decision  makers  and  opinion  leader  in  FCC  events.  

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Media  representatives  

Definition   The  global  science  and  non-­‐specialist  media.  

Objective   To  manage  expectations  concerning  the  goals  of  the  study  (we  are  not  building  a  machine!).  

To  foster  excitement  about  the  future  of  particle  physics.  

To  create  an  awareness  of  the  societal  and  economic  benefits  of  particle-­‐physics  endeavours.  

To  position   the   FCC  machine   technologies,   their   capabilities   and  merits  with   respect   to  other  potential  future  accelerator  technologies.  

Messages   Particle   physics   research   encompasses   many   different   science,   engineering,   economy   and  

sociological  disciplines.  Each  one  of  them  features  intriguing  topics,  which  are  worth  being  told.  

Particle  physics  operates  on  long  timescales  (decades,  generations).  The  time  to  prepare  the  technologies  for  the  future  is  now.  

The  track  record  of  the  field  indicates  that  the  investment  will  pay  off  in  terms  of  knowledge,  innovation  and  education,  contributing  to  the  economic  well-­‐being.  

KPI   Media  and  social  media  monitoring.  

Questionnaire  at  regular  intervals.  

Science  interested  public  

Definition   Taxpayers   and   voters.   This   broad   category   is   in   this   plan   further   divided   into   the   science  interested  public  and  uninterested  groups.  Messaging  for  each  will  be  different.  

Objective   For   the   interested  public,   to  provide   information  about  goals  and   scope   of   the   study  and   to  foster  engagement  with  particle  physics.  

For  the  uninterested  persons,  to  generate  understanding  of  the  goals  of  the  project,  and  to  head  off  potential  backlash  concerning  cost  and  relevance.    

To  create  an  awareness  of  the  societal  and  economic  benefits  of  particle-­‐physics  endeavours.  

To  encourage  advocacy  for  the  endeavor.  

Messages   The  track  record  of  the  field  indicates  that  the  investment  will  pay  off  in  terms  of  knowledge,  innovation,  and  education.  Provide  credible  estimates  for  job  market  opportunities,  impulses  for  industrial  stimulation,  specific  examples  of  technologies,  which  lead  to  improvement  of  everydat  life.  

Particle  physics  operates  on  long  timescales.  The  time  to  prepare  the  technologies  for  the  future  is  now.    

KPI   Media  and  social  media  tonality  monitoring.  

Questionnaire  at  regular  intervals.  

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School  teachers  

Definition   Teachers  catering  the  13  –  18  age  group  with  emphasis  on  the  point  of  decision.  

Objective   Develop  knowledge  of  particle  physics.  

Develop  understanding  of  benefits  of  fundamental  research  to  society.  

Promote  physics  and  science  as  a  career  choice.  

Messages   Particle  physics  is  a  fascinating  voyage  of  discovery.    

Particle  physics  is  a  driving  force  for  technical  innovation,  collaboration  and  scientific  education.  

You  could  participate  in  particle  physics  research  in  the  future.  

We  are  pursuing  peaceful  research.  

KPI   Engagement  of  young  people  with  social  media  activity.  

Questionnaire  analysis.  

Students  at  higher  education  institutes  

Definition   Attendees  of  universities  and  schools  hosting  the  19  to  25  age  group  from  a  range  of  science  disciplines  

Objective   To  inform  about  the  goals  of  the  study,  explaining  the  opportunities  for  training  and  research  for  all  targeted  science  groups.  

Point  out  the  training  value  in  large-­‐scale  physics  project  endeavours  (acquire  expert  knowledge,  soft  skills  and  management  skills  in  a  highly  interdisciplinary  and  international  field)  

Messages   Particle  physics  is  a  driving  force  for  technical  innovation,  collaboration  and  education  in  science,  technology,  management  and  social  domains.  

Participating  in  the  study  and  followup  projects  improves  your  profile  and  competitiveness  in  the  

job  market.  

Studying  in  our  domain  is  economically  attractive.  

Studying   in   our   domain   equips   you   with   skills   that   improve   your   value   on   the   job   market  (international  experience,  transferrable  skills,  problem  solving  out  of  the  box,  teamwork,  creation  of  networks)  

Studying  in  out  environment  widens  your  horizon.  

We  are  pursuing  peaceful  research.  

KPI   Measure  participation  in  bachelor,  master  and  doctoral  thesis  projects.  

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Industry  executive  

Definition   Executive  staff  with  decision  taking  power  of  potential  suppliers  and  service  providers,  R&D  partners.  

Objective   Generate  awareness  that  companies  of  all  sizes  can  do  business  with  particle  physics.  

Generate  awareness  of  the  added  value  that  working  with  particle  physics  can  bring.  

Establish  durable  links  based  on  mutual  trust  with  future  suppliers  and  service  providers  today,  considering  the  short  term  interests  of  for-­‐profit  organisations.  

Conclude  long-­‐term  R&D  projects.  

Establish  a  coordinated  approach  for  activities  together  with  CERN’s  KT  office  

Develop  realistic  sets  of  cooperation  agreements  including  the  management  of  IP  to  improve  the  effectiveness   of   science  &   industry   cooperation   and   to   ease   the   transfer   of   technologies   into  services  and  products.  

Messages   FCC  is  a  large  multidisciplinary  project  that  eventually  requires  a  wide  range  of  goods  and  services.  Industry  can  support  it  with  advocacy.  

Despite  potential  realisation  starting  after  2020,  limited  scale  contracts  dedicated  to  R&D  should  be   started  now,  also   if   actual   technology  will   evolve  –  we  also  need  a  deep  understanding  of  

technology  evolution  and  cost  scaling  laws.  

Training  provided  in  the  scope  of  our  study  has  a  high  value  for  industry:  output  of  skilled  persons,  training   in   advanced   technologies   and   interdisciplinary   international   environments,   long-­‐term  binding   of   key   technology   leaders   to   a   world-­‐wide   research   community   with   additional  opportunities.  

Particle  physics  has  a  marketing  value  –  engagement  is  cost  effective  (cheap).  

We  provide  real-­‐scale  test-­‐beds  at  controlled  risk  and  cost,  openly  accessible.  

KPI   Level  of  interest  and  participation  in  dedicated  industry  events  Monitoring  ratio  of  students  transitioning  to  industry  and  industry  with  FCC  relations  as  first  employer  Monitoring  R&D  initiatives  and  contract  volumes  Monitoring  invitations  from  industry  to  speak/inform  about  FCC/EuroCircol/future  particle  physics  at  industry  events  (trade  fairs,  company  meetings)  

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Job  seekers  

Definition   Exceptional  individuals  in  areas  concerned  by  particle  physics.  

Objective   Generate  awareness  of  the  range  of  opportunities  available  at  particle  physics.  

Position  particle  physics  as  a  great  field  to  work  in.  

Messages   Particle  physics  is  a  great  field  to  work  in.  

Jobs  in  particle  physics  are  open  to  a  wide  range  of  people,  not  just  research  physicists.  

KPI   Level  of  interest  at  dedicated  school  and  university  events  

Sceptics  

Definition   Individuals  who  see  different  science  investment  priorities  (e.g.  investment  in  medical  research,  astronomy,  economy  research,  applied  technology  research)  

Objective   Demonstrate  the  value  to  society  in  a  range  of  different  domains  and  give  evidence,  which  can  be   verified   (e.g.   PET   scanner,   training   value,   developments   carried   out   for   the   community  provided  free  of  charge  to  the  world).  

Transmit  the  curiosity  of  people  involved  in  FCC  to  the  sceptics.  

Major  breakthroughs  come  through  curiosity  based  research.  

Messages   The  CERN  model  of  open  collaboration  and  open  access,  being  a  catalyser  of  progress  with  socio-­‐economic  impact  is  undisputed.  It  should  be  kept  as  a  role  model.  

Achieve  advocacy  from  persons,  who  are  considered  to  have  high  reputation  by  the  public.  

Perform  technology  scouting  and  document   feedback  received  by   industry   involved   in  HL-­‐LHC  and  the  FCC  activities.  

KPI   Media  “tonality”  monitoring  over  time  for  FCC/EuroCirCol  keywords  

Monitor  opinion  of  key  opinion  makers  

Compare  contents  of  articles  dedicated  to  future  physics  research  infrastructures  in  journals  of  general  interest  (Economist,  NY  Times,  etc.)  

In addition, there will be additional target groups specific to each participating institution. For example, the local population around potential candidate sites such as CERN constitutes a very important audience.

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6.   Temporal Aspects Distinct stakeholder groups are in the focus of communication activities at different times of the study in order to make good use of available resources and to achieve the desired impacts.

The following chart giving an impression on when which target audience receives what level of attention by communication activities, It serves as a guideline to schedule individual communication activities.

Figure 1: Communication intensity targeting different audiences at different times. Years are separated into semesters (S1 and S2).

S1  '14 S2  '14 S1  '15 S2  '15 S1  '16 S2  '16 S1  '17 S2  '17 S1  '18 S2  '18 S1  '19 S2  '19

Job  Seeker

Industry

Higher  Education

Education

Public

Media

Decision  Taker

HEP  Community

FCC  Community

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7.   Activities and Channels Communication channels serve different audiences: Group   Preferred  Channels  and  key  Deliverables  FCC  Community   Annual  meetings  and  intermediary  sub-­‐study  meetings  

CERN  bulletin  Institute  bulletins  Web-­‐based  collaborative  space  Mailing  lists  Regular  newsletter  that  will  serve  as  a  tool  for  horizontal  communication  among  members  of  the  collaboration  and  across  other  key  players  Prepared  set  of  standard  presentation  slides  provided  to  leading  personnel  in  participating  institutes  Project  overview  description,  yearly  updated  Yearly  study  progress  reports  Conceptual  Design  Report  

HEP  Community   Balanced  articles  in  key  media  such  as  the  CERN  courier,  Physics  World  and  Physics  Today,  Science,  Nature,  Scientific  American,  IEEE  Spectrum,  Symmetry  Magazine,  EPS  and  APS  journals.  Interactive  as  well  as  printed  factsheet.    Owned,  dedicated  media:  CERN  Courier,  CERN  bulletin  Institute  bulletins  and  Web  sites  of  participating  institutes  “For  scientists”  pages  at  CERN Prepared  set  of  standard  presentation  slides  provided  to  leading  personnel  in  participating  institutes  Project  overview  description,  yearly  updated  Yearly  study  progress  reports  Conceptual  Design  Report  

Decision  Takers   Senior  one-­‐to-­‐one  meetings  Provision  of  contents  for  participation  in  dedicated  events  organised  by  leading  participating  organisations,  such  as  CERN,  STFC,  FNAL  Dedicated  Strategy  Update  event  in  Brussels,  involving  off-­‐site  high-­‐level  meetings  with  Council,  European  Commission  and  Parliament  Coverage  via  leading  traditional  media  at  very  selected  points  in  time,  specifically  prepared  for  a  dedicated  topic,  e.g.  The  Economist,  Financial  Times,  New  York  Times,  Guardian,  leading  national  newspapers  Study  briefs  (folders)  Executive  version  of  the  Conceptual  Design  Report  Information  kit  for  decision  takers  &  Web  kit  Multimedia  material    

Media   News  releases  by  press  offices  of  participating  institutes  Information  “press  folder”  with  a  description  of  the  study,  image  material  and  contact  addresses  organised  by  topic  in  the  participating  nations  Participation  in  series  of  existing  events  bringing  together  science  and  media  representatives  Partnership  with  leading  broadcasting  corporations  on  researcher  coaching  Provisioning  of  contents  to  key  journalists  via  direct,  personal  contacts  Printed  and  Interactive  Material  Press  releases  (in  coordination  with  CERN’s  Press  Office)  

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Public   Public  events  (lectures,  podium  discussions,  shows)  during  Annual  Meetings  Provided  contents  for  articles  in  journals  of  general  interest,  TV  shows  and  documentaries  Existing  channels  of  participating  institutes,  supplemented  by  social  media  channels.  Prepared  set  of  standard  presentation  slides  provided  to  leading  personnel  in  participating  institutes  Project  overview  description,  yearly  updated  FCC  website  Printed  outreach  material:  1)  Infographic/interactive  Website  giving  an  overview  for  the  study  and  its  general  aims  2)  Infographics  for  each  of  the  study  high  level  work  units  (physics,  experiments  &  detectors,  accelerators,  infrastructures,  implementation  &  cost,  organization  &  collaboration,  selected  technology  R  &  D  projects)    3)  Infographics  for  selected  working  package  4)  Q&A  about  the  FCC  answering  in  a  concise  way  to  all  the  questions  related  to  the  FCC-­‐study.  5)  Annual  FCC  calendar  featuring  a  particular  theme  for  each  year.  The  calendar  should  reflect  the  diversity  of  the  FCC-­‐study  and  the  spirit  of  collaboration.  7)  Banners  and  large  scale  displays  8)  Graphic  charter  to  ensure  a  uniform  visual  identity  

School  teachers   Prepared  set  of  standard  presentation  slides  provided  to  schools  and  teachers  Dedicated  educational  journals    Multimedia  material  (i.e.  application)  and  printed  brochures  Direct  approach  (via  website  and  social  media)  from  schools/classes/students  

Higher  Education  Students  

Prepared  set  of  standard  presentation  slides  provided  to  professors  Participation  in  university  outreach  events  and  student  information  events  Directly  addressing  directorates  of  universities  and  professors  Promote  opportunities  at  schools,  universities  and  research  organisations  Direct  approach  via  web  site  and  social  media  

Industry   Information  via  KT  and  innovation  offices  of  the  participating  institutes  using  an  Industry  and  Technology  Board  as  well  as  existing  knowledge  and  technology  transfer  networks  Encouragement  of  topically  selected  industry  participation  to  FCC  events  Information  of  national  economy  and  trade  associations  One-­‐to-­‐one  information  meetings  with  key  industry  representatives  Presentations  at  industry-­‐owned  events  or  trade  fairs  Personal  invitation  of  selected  industries  for  participation  to  FCC  meetings,  sponsorship  partnership  and  inclusion  in  R&D  projects  

Job  Seeker   Institute  Web  sites  FCC  Web  site  Job  networks  of  participating  institutes  H2020  project  job  websites  (e.g.  Marie  Curie  projects)  Twitter  LinkedIn  

Despite the rapid evolution in the communication landscape, decision makers still rely on a small number of traditional media, with the Economist, Financial Times and New York Times featuring strongly globally. Leading national newspapers remain influential in their countries, and should also be targeted for this audience. An important influence on elected officials is public opinion, which makes the general public audience important for this stakeholder group as well.

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Media can be effectively targeted through the press offices of participating institutes. To facilitate this, a network should be established, and protocols for FCC media relations established to ensure coherency of messaging. Similarly, the public audience can be targeted through existing channels controlled by participating institutes, possibly supplemented by social media channels. These however should be carefully considered. In the early states of the project, using existing channels with hashtags, for example #FCCStudy, would present the surest way of ensuring coherency of messaging. Social media are increasingly important for the science-engaged public, while the best route to the remainder of the public is mainstream, non-specialised media.

Towards the second half of the study, informative and short videos shall be created to inform about the goals and scope of the study. The videos, each one about 1 to 2 minutes long, should cover a set of aspects from the main pillars of the study (physics, technologies, collaboration):

1.   Opportunities for New Physics (why we extend our research, what are open questions to be answered, how will the studied infrastructure consisting of machine and experiments provide a research platform to find answers)

2.   What is the technical scope of the study (the machines, infrastructure and operation aspects, what are the key parameters)

3.   Pushing technologies beyond state-of-the-art: what are the key technologies, what are the challenges, how are the challenges addressed, what are societal and economic impacts

4.   Organisational aspects: how is the FCC study organised and governed and how does it work? How are we motivating participants from all over the globe to join this peaceful endeavour?

For educational systems, FCC subjects can be incorporated into existing programmes, and there are educational journals such as Science in Schools and Physics Education that could be targeted. University outreach events can also play a role.

Industry is best reached through targeted industry events working through existing channels such as CERN’s network of industrial liaison officers. Industry shall also be directly involved in specific R&D projects and long-term sponsoring partnerships, which produce mutual benefists for the study and the industrial partner.

Similarly, many partner institutes already control sophisticated means of reaching job seekers and future job seekers through, for example, recruitment focused university outreach.

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8.   Organization, Roles and Responsibilities

8.1   Responsibilities

CERN hosts the study and coordinates FCC communications through its communications group, working in close collaboration with the University of Liverpool, which has responsibility for targeted communication actions in the scope of the EuroCirCol EC funded Horizon 2020 project. The distribution of tasks it shown below:

Unit   Role  and  Responsibilities  

CERN  communications  group  

Define  overall  communication  strategy  and  guidelines  (this  document)  

Ensure   coherence   and   consistency   of   information   developed   for   outreach   and  communications  within  the  study  and  to  the  outside.  

Act  as  link  to  major  world-­‐wide  acting  communication  links  in  physics  (e.g.  CERN  Courier,  Physics  Today,  Physics  World)  and  non-­‐specialized  media   (e.g.   leading  newspapers  and  journals  NY  Times,  FT,  Economist).  

Publish   selected   announcements   on   CERN   Website   and   CERN   owned   social   media  channels  

Make  available  CERN  infrastructures  and  services  to  produce  media  and  outreach  material  

(Web,  print,  film,  audio)  

Support   the   study   communication   and   outreach   activities   with   experience   and  professional  advice  

Regularly  inform  the  study’s  communication  office  of  upcoming  opportunities  and  advice  on  contribution  

FCC  Study  office   Develop   communication   activities   in   collaboration   with   UNILIV   and   implement   the  communication  strategy.  

Ensure  the  balance  of  communication  activities  between  CERN  Communication  Office  and  FCC  Study  office.  

Develop  and  maintain  FCC’s  Web  presence.  

Design   and   produce   outreach   material   (e.g.   contents   for   Web   pages,   articles,   videos,  graphics).  

Edit  and  publish  the  study’s  lead  communication  deliverables.  

UNILIV   Establish   and  maintain   the   network   of   communication   officers   in   charge   of   EuroCirCol  communication  activities  at  all  Beneficiary,  Third  Party  and  Associated  Partner  institutes  

of  the  EuroCirCol  H2020  project.  

Develop   EuroCirCol   specific   communication   actions   in   line   with   the   communications  strategy  in  cooperation  with  the  FCC  Study  office.  

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Perform  commonly  agreed  communications  activities.  

Design  and  produce  commonly  agreed  outreach  contents  (e.g.  contents  for  Web  pages,  articles,  videos,  graphics).  

Act  as  publisher  of  information  to  the  EuroCirCol  project  member  institutes.  

Use  UNILIV’s  communication  networks  to  relay  information  commonly  developed  with  the  CERN  communication  group  and  with  the  FCC  study  office.  

Communications  offices  

at  participating  institutes  

Distribute  information  locally.  

Help  the  study  in  fundraising  for  communications  and  outreach  activities.  

Provide   information  about   the   study  and  participants   in   the   study   that   can  be  used   to  develop  outreach  and  communication  material.  

8.2   Communications Network

A network of communicators mandated to perform FCC-related communications from each participating institute should be established. For EuroCirCol, the assigned of specific roles is a fulfilment of the EC approved project plan. Protocols establishing communications workflows for all target audiences should be put in place, along with a hierarchy of messaging that clearly identifies messages that are common to the entire study and all partners, messaging specific to individual partners and messaging specific to individual topics of the study (hh/ee colliders, he aspects, hh/ee physics, hh/ee experiments, infrastructures, etc). The network should meet regularly through video conferencing, and at scheduled annual meetings in person once per year with video conferencing support.

Chair of FCC communications network: Panagiotis Charitos

Deputy chair of FCC communications network: Carsten Welsch

Permanent members: delegate from CERN communications group, delegate from UNILIV, assigned communications officers from each EuroCirCol Beneficiary

Meetings: Every two weeks via Vidyo with minutes and action item followup

Task tracking: Julie Hadre

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8.3   Individual Roles

The EuroCirCol H2020 project defines a number of individual roles related to communications activities. The roles described in the table below have been assigned by all institutes and the assignment is documented on the EuroCirCol website (http://cern.ch/fcc/eurocircol, menu item Team ►  Management). Role   Description  Communication  officer   A  person  in  each  participant’s  communication  or  outreach  office,  taking  part  in  the  

FCC/EuroCirCol  communication  network.  The  person  interacts  closely  with  the  local  “communication  liaison”,  who  is  part  of  the  local  FCC/EuroCirCol  scientific  team.  

Communication  liaison   One  person  in  each  participating  institute,  acting  as  a  link  person  between  the  scientific  community  involved  in  the  FCC/EuroCirCol  activities  at  that  institute  and  the  FCC/EuroCirCol  communication  network.  

Knowledge  and  Innovation  management  liaison  

One  person  in  each  participating  institute  collecting  information  and  assessing  innovation  and  exploitation  potentials  of  research  findings.  Provision  of  summary  information  to  the  FCC  communications  network  after  release  by  the  local  knowledge  and  innovation  office.  

Gender  equality  liaison   One  person  in  each  participating  institute  assigned  to  monitor  gender  aspects,  share  practice  on  gender  equality  and  coordinate  with  the  FCC/EuroCirCol  communication  network  on  gender  specific  communication  practice.  

9.   Resources The matrix below outlines a possible, non-exhaustive, scenario mapping activity onto the identified audiences.

Audience  →  Activity  ↓  

FCC  community  

HEP  community  

Decision  makers   Media   Public  

Education  systems   Industry  

Job  seekers  

Website   YES   YES   NO   YES   YES   NO   NO   YES  Social  media   NO   YES   NO   YES   YES   NO   NO   NO  

Support  project  leaders*   NO   YES   YES   YES   YES   NO   NO   NO  

CERN  CO  group   NO   NO   NO   YES   YES   NO   YES   NO  CERN  Courier  

Symmetry   YES   YES   NO   NO   NO   NO   YES   NO  Internal  

Newsletter   YES   NO   NO   NO   NO   NO   NO   NO  Printed  

products   NO   NO   YES   YES   YES   YES   YES   NO  

Annual  Report   YES   YES   YES   NO   NO   NO   YES   NO  Photo/Video   YES   YES   YES   YES   YES   YES   YES   YES  

Graphic  design   YES   YES   YES   YES   YES   YES   YES   YES  Public  events   NO   YES   YES   YES   YES   YES   YES   NO  Copy  editing   YES   YES   YES   YES   YES   YES   YES   YES  

TOTAL   7   9   7   9   9   5   8   4  

*Project leaders refers to experiment spokespersons, leaders of accelerator projects world-wide

REFERENCE EDMS NO. REV. VALIDITY

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The following table gives an estimate of required human resources and compiles a set of funding strategies for communications: Activity   HR  [FTE]   Material  &  infrastructure  

need  HR  funding  strategy   Material  funding  

strategy  Websites  and  collaboration  workspaces  

1.0   Web  server,  agreement  to  add  FCC/EuroCirCol  specific  information  to  existing  Web  sites  at  CERN  and  in  participating  institutes  

1  PY  technical  student  2  PY  CERN  fellow  6  PM  technical  support  and  training  of  CERN  staff  

Use  of  existing  CERN  IT  infrastructure  and  support.  Requires  support  from  CERN  communications  and  HR  groups  for  publishing  information  on  existing  CERN  pages.  Limited  support  of  participating  institutes  to  add  and  cross-­‐link  information  on  institute  Web  sites  300  kEur  fellow  45  kEur  tec.  student  

Social  media   0.1   Not  applicable   UNILIV  +  FCC   Not  applicable  Support  to  management   0.1   Not  applicable   CERN  fellow   30  kEur  CERN  CO  group  -­‐  writing   0.1   Not  applicable   CERN-­‐CO   Not  applicable  CERN  Courier  Symmetry   Sporadically   Not  applicable   CERN-­‐CO,  FERMILAB,  

FCC-­‐office  Not  applicable  

Internal  Newsletter   0.5   Acceleratingnews.eu  Regular  spotlight  on  participating  institute  by  UNILIV  (3-­‐4  hours  per  month)  Blog  on  FCC  site,  feeding  news  to  FCC  public  page  

Articles  are  written  by  UNILIV  and  FCC  Office  and  need  to  be  reviewed  by  the  FCC/EuroCirCol  communication  network  

Not  applicable  

Printed  products   One  time  action   One  time  action   FCC  Study  office  +  UNILIV   30  kEur  Annual  Report   0.1   Not  applicable   FCC  Office   Not  applicable  Photo/Video   Photos  sporadically,  

1  person  month  per  video,  4  videos  =  4  person  months,  1  person  month  per  year  

Equipment,  infrastructure  and  assistance  provided  by  CERN  

FCC  Office,  support  by  CERN  team  sporadically  provided  to  FCC  study  as  part  of  CERN  strategic  communication  activity  

50  kEur  for  video  productions  and  professional  photographers  

Graphic  and  multimedia  design  

0.2   Part  Licences  for:    Adobe  InDesign  CS6  Adobe  Illustrator  CS6  Photoshop  CS6  

FCC  Office  CERN  graphic  design  office,  UNILIV,  external  contracts  

40  kEUR  for  external  graphic  design  contracts  

Events   0.3       FCC  administrative  assistants  coordinate  the  organisation  of  annual  FCC/EuroCircol  project  events.  UNILIV  contributes  to  outreach  event  organisation  

250  kEur  for  four  outreach  events  

Copy  editing   0.1   Not  applicable   FCC-­‐Office  -­‐  UNILIV   Not  applicable  Translation   0.1   Not  applicable   CERN  Translation  Service  

FCC  Office  Not  applicable  

Fundraising   0.1   0  /  Printed  Material   CERN  Fundraising  Committee,  CERN  Development  Office,  FCC-­‐Office  

Not  applicable  

TOTAL   ca.  3  FTE  *  4  years  =  12  PY       ca.  745  kEur  

REFERENCE EDMS NO. REV. VALIDITY

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10.   EuroCirCol Communication Plan The EuroCirCol conceptual design study is a true subset of the FCC study program, partially funded by the EC as a H2020 “Research and Innovation Action” (Grant Agreement number 654305). In the scope of this project, the following milestones and deliverables involving the communications network are part of the Grant Agreement: Due  Date   Title   Description  related  to  Communication  Activities  June  2015   Web  site   General  information  about  the  project  and  contact  persons  at  

each  institute  is  publicly  available.  June  2015   Kick-­‐off  meeting   Roles  involving  communications  activities  need  to  be  assigned  

with  names  in  participating  institutes.  November  2015   QA,  publication  and  communication  plan   Document  describing  the  project  wide  adopted  QA  and  

publication  systems  and  processes.  The  document  references  a  released  version  1.0  of  this  document,  including  an  Addendum  describing  QA  processes  and  systems  applicable  to  public  communication.    

May  2015   Annual  Report   Summary  of  communication  activities.  Input  from  all  Beneficiaries  is  required.  

June  2016   Communication  and  outreach  strategy   A  released  version  2.0  of  this  document  with  an  additional  part  describing  each  individually  planned  communication  and  outreach  activity  towards  project  external  audiences.  The  document  includes  country,  culture,  language  and  gender  specific  communication  aspects.  The  document  references  this  communication  plan.  

November  2016   Periodic  Report  1   Summary  of  communication  activities.  Input  from  all  Beneficiaries  is  required.  

September  2017   Outreach  package   Delivery  of  an  outreach  package  (to  be  developed  and  commonly  decided,  e.g.  mock-­‐up,  set  of  brief  videos,  particular  exhibition,  and  interactive  multimedia  eBook)  as  defined  in  the  released  version  1.0  of  this  plan  to  public  audiences.  

May  2018   Periodic  Report  2   Summary  of  communication  activities.  December  2018   Outreach  event   Event,  dedicated  to  the  presentation  and  promotion  of  the  

executive  version  of  the  FCC  Conceptual  Design  Report.  April  2019   Periodic  Report  3   Summary  of  communication  activities.  Input  from  all  

Beneficiaries  is  required.  July  2019   Final  report   Summary  of  communication  activities.  Input  from  all  

Beneficiaries  is  required.  

REFERENCE EDMS NO. REV. VALIDITY

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11.   Quality Management Systems and Processes This section describes the systems and processes adopted by the FCC Collaboration/EuroCirCol Consortium to identify, develop, track and release any deliverables and milestones related to communication activities.

This section will be provided as part of the EuroCirCol QA deliverable by June 2016.

12.   Communications Actions Individual communications actions are commonly planned in the scope of the regular FCC communications network meetings. An overview of items is accessible to the members of that network at the FCC Office site (http://cern.ch/fcc/office, menu item Tasks ► Communications, direct link).