FALL 2013 VOL .23 NO.2

A PUBL ICAT ION FOR THE MEMBER/OWNERS OF HORRY ELECTR IC COOPERAT IVE

Horry Electric Cooperative, Inc.

Post Office Box 119

Conway, South Carolina 29528-0119

Business Phone: (843) 369-2211

Power Outage: (843) 369-2212

www.horryelectric.com

Notice

For accurate posting of your payment, please write the account number(s) on your check and enclose your payment stub(s) with

your payment.

Service is subject to disconnection without further notice if payment is not received in the cooperative office prior to the due date.

Horry Electric Cooperative, Inc. (HEC) is not responsible for postal delivery delays.

Payment Options

Bank Draft

Call or visit us online for more information about automatic bank draft. You may also fill out the Bank Draft Authorization form at the

bottom.

Online Through My Energy Online

Visit us online at www.horryelectric.com to make a payment using a credit card, debit card, checking or savings account.

By Phone

Call (843) 369-2211 and select the payment by phone option.

Conveniently Located Pay Stations

Visit www.horryelectric.com for the most current list of pay stations located throughout Horry County.

By Mail

Mail your check or money order (include your payment stub) to: Horry Electric Cooperative, Inc.

PO Box 119

Conway, SC 29528-0119

In Person

Cash, personal check, money order, or cashier’s check accepted at any HEC Office. Outside depository is available after hours. Do

not deposit cash in the night deposit.

Conway Office - 2774 Cultra Road, Conway, SC 29526 Socastee Office - 5889 Highway 707, Myrtle Beach, SC 29588

Payment Policies

All bills are due when mailed. All payments received and processed after the due date will be charged a penalty of 5%. If an account is

disconnected for non-payment, the balance due, plus $40.00 reconnect fee must be paid before the account can be reconnected. For

reconnection on weekends and after normal business hours, an additional fee of $25.00 will be charged. Deposits are required on all

services unless waived, according to board policy. The cooperative reserves the right to require deposits (waived or refunded) if the

member’s account appears on the disconnect list within the first 12 months of service or anytime thereafter, if the credit record

necessitates. The required deposit will be the greater of the two highest bills in 24 months or $200.00 and will be automatically charged

to your account. Your account will become due and payable on your next bill due date. If the deposit is not paid by that date, your

service will be disconnected. Payments returned from the bank for any reason will be charged a return item fee in accordance to

cooperative policy.

Update Contact Information

Bank Draft Authorization

Name:

Mailing Address:

I hereby authorize and direct you until further written notice to honor

and charge to my bank account DRAFTS drawn on my checking

savings account and payable to Horry Electric Cooperative, Inc.

in the amount of the monthly statement rendered on the date payment

is due. HEC shall not be liable for returning any such drafts unpaid if

the balance in my account is insufficient to pay the same upon

presentation. I understand that the drafts will be electronically

transmitted on my next available billing, and I am responsible for any

charges incurred by Horry Electric Cooperative, Inc. for bank drafts.

Telephone:

Email:

Member Signature

Please enclose a voided check with your payment.

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Your account number, meter number, service location and phone number.

Days of service, currentand previous meter reading, and kWh used.

Monthly and annual comparisons.

Graphic view of energy use history for the last 13 months.

Tear off perforated bill stuband return with your payment in the envelopeprovided.

Costs for services such as electric, security lights,Operation Round Up®

and Green Power.

The total amount due.

Payment due date.

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On the back of your bill you’llfind important contact information,member responsibilities for accurate posting to account, summary of payment options, payment policiesand a convenient bank draftauthorization form.

• You'll notice you have anew account number alongwith the new look on thismonth’s statement.

• Make a note of the newaccount number and use it for any account activity.

• Please take a moment tofamiliarize yourself with the new format.

Redesigned with you in mind!Horry Electric Cooperative has redesigned your billing statement to better serve you.The new design is easier to read and understand.

GreenPower is in our BackyardGreen Power is a program that generates electricit y from renewable resources such as solar, wind and landfill gas, and is offered

by Horry Electric Cooperative and Santee Cooper. Green Power is powering right now in Horry County:

• In 2001, Horry Electric Cooperative partnered with SanteeCooper and Horry County Solid Waste Authority to provideenergy created through methane gas emissions in the HorryCounty landfill, now a 3.3-megawatt facility producing clean,usable electricity. Myrtle Beach became the state’s first

Green Power City, purchasing up to5% of their annual power usage fromthe landfill’s electricity generation.

• Of the four Green Power solar demonstration projectsin S.C., two are located in Horry County: a PV installation at Coastal Carolina University in Conway,the first Green Power site in the state, using four buspavilion roofs, with a 16-kW generating capacity; andthe 311-kW Grand Strand Solar Station in MyrtleBeach, capturing energy from solar panels installedboth on the ground and on various building roofs.

• In 2008, students at Aynor Middle School inthe Horry County School District became oneof 20 school sites hosting a solar photovoltaicarray. These Green Power Solar Schoolsencourage their students to share informationand findings with the other participatingschools while learning about alternative energy sources.

• North Myrtle Beach has the firstwind turbine connected to thegrid. The 2.4-kW system produces about 500-kWh of electricity per month in optimalconditions, enough to poweralmost half of a typical residential household’s needs.

Each of these Green Power projects represents a strong commitment from Horry Electric Cooperative to the power of alternativeenergy. Become part of this exciting future! Members can buy a 100-kWh block for an extra $3 per month and any additionalblocks at an extra $3 a month each. Commercial businesses can purchase 200-kWh blocks for an extra $6 a month each.

Sign-up form on the back.

At MyEnergy Online, there are a lot of choices available:

•Convenientand secureonline options

• Charting your dailyenergy use

• All Current Account Numbers Will Change October 1.You will need your new account number to log in to the system the firsttime. By default, the password for each member will be the last four digitsof your social security number. You can change your password after thefirst time you access the system.

• Member profile& account settings

CONWAY: 843-369-2211 www.horryelectric.com

_________________________________________________________________________________________________________________________________________Name Horry Electric Account Number

_________________________________________________________________________________________________________________________________________Service Address

_________________________________________________________________________________________________________________________________________Daytime Phone Number Email Address

_________________________________________________________________________________________________________________________________________Signature Date

Sign up for renewable Green Power today!

*Residential Green Power is sold in blocks.1 block = 100kWh or about 10 percent of a typical household’s monthly energy usage. Each block will add an extra $3 toyour monthly bill.

Renewable resources: more than 99 percent landfill gas and less than 1 percent solar and wind located in South Carolina. Participation in Green Power is voluntaryby Santee Cooper and its customers. A customer may discontinue participation in Green Power at any time. Santee Cooper may later amend or end Green Power at any time. The Green-e Energy Program certifies that Green Power meets the minimum environmental and consumer protection standards established by the non-profit Center for Resource Solutions. For more information on Green-e Energy certification requirements, call 1-888-63GREEN or log on to www.green-e.org.

It is easy to be green.Green Power from Santee Cooper and Horry Electric Cooperative is an easy

investment in our environment. For as little as $3 extra per month, you can helpminimize your environmental footprint by using solar, wind and landfill gas—and maximize the quality of life for those who walk this earth long after you.

Brighter Tomorrows, Today.

Santee Cooper and theElectric Cooperatives of

South Carolina are working together

to offer Green Power to customers across our state.

P.O. Box 119Conway, SC 29528-0119

To sign up visitwww.scgreenpower.com

or fill out the attached formand mail or drop off at yournearest cooperative office.

� Yes! Sign me up for ____ blocks of Green Power at $3.00* per block each month.

� I’m already a Green Power customer and want to purchase ADDITIONAL Green Power! Sign me up for ____ more blocks per month at $3.00* per block.

is a new service from Horry Electric Cooperative that significantly expands your account-management options. Simply go to

www.horryelectric.com, click the MyEnergy Online icon, and you’ll have access to an informative, user-friendly site designed with you in mind.

Look for the Account Lookup icon on horryelectric.com or on the landing pagefor MyEnergy Online!

• Signing up for email or text messagereminders, including Due Date Reminderand Payment Confirmation Alert

Your NEW Account Number

is On Your CurrentStatement!

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