Faculty SenateITS Update

December 2, 2013

Agenda

• Clinical• Academic• Research

– Faculty survey regarding research administrative systems (December)

Clinical

• Roadmap• Governance• Training• Project Status

FY’14 IT Roadmap

Clinical Informatics Advisory Committee

Clinical Informatics Advisory Committee

(CIAC)

CIAC Workgroups

MEC

Quality activities

EHR Steering Committee

Other Clinical Advisory Groups

5

2013 Resident Training Pilot

2013 EHR Resident eLearning Compliance

Intro email

6/7

Instruction email 6/14

Quiz email 6/19

Residents with no-GRU email 6/18

Reminder 6/20

Reminder 6/22

Over 87% logged on and at least started the training – many completed over 70 modules!

6/20 6/22 6/23 6/24 6/26 6/280

20

40

60

80

100

120

140

160

eLearning Compliance

Worked on eLearning modules Completed the P&P Quiz

EHR Training Evaluation

Strongly disagree Disagree Agree Strongly Agree Did not do0

5

10

15

20

25

30

35

Resident Training Evaluation

Instructor lead videos Dr. Fallaw’s videos Interactive tutorials Hands-on Online exam

Evaluation results from the first 2 classes only

Projects Status Activity

Cerner .20 Upgrade

Successful with limited issues Additional Capabilities: MU Stage 2, Physician

Referral Letter, Physician Handoff, Transfer Orders/Medication Reconciliation

Dialysis On track for Dec 4th Go-Live Integrated Testing targeted Nov 11th Online Training targeted Nov 18th Pre Go-Live Mock Up targeted Nov 20th

PPID

Go-Live for ED: Jan 15th & CHOG: Feb 12th Went live using Accucheck devices with new

label sheets in ED. Next steps are to rollout thermal printers.

Design Review / System Validation Completed 170 barcode scanners Ordered BMW (Bedside Mobile Workstation) “fair” for

nurses held; To be ordered

Project Reviews

Projects Status Activity

PACs

Data Migration delayed Tech-Live Status: Issues with Load

balancing reported – Philips update pending.

Target go-live for Radiology 1/28/14 Remaining Areas (Cardiology/OB

Ultrasound) will be Phased in, Feb/Mar 2014 timeframe

Patient Portal

Quality & Consistency of Problem & Medication List is a risk

Targeted Go-Live: 2/19 Hardware will be installed by 11/8 Build Environment will begin 11/15 Legal Considerations:

Enrollment Process from Home Patient’s access to Medical Records

Project Reviews

Ambulatory Optimization

• 25 new Power Notes in use – 8 specialties• 27 in test – 4 specialties• 4 additional specialties to start in January –

– Tentatively Oncology, pulmonology, GI, Peds

Top 10 Overall Priorities per CIACMedication Barcode Scanning - Additional Rollouts* 4.6

LabCorp Labs Interface 4.4Revising the Inpatient Services, Attendings, and Residents List

4.4

Patient Portal * 4.4

Implement CPOE for Remaining Departments 4.2

Physician Referral List Phone, Fax, and Address Information Database

4.2

Med Rec Acknowledge Function 4.2

Physician Handoff Mpage 4.2Physician Referral Letters 4

Discharge Summary Widget for autopopulated Discharge Summaries

4

Academic Technology

• Academic Technology Committee – 2nd meeting this week, added Faculty Senate representative

• EMS – enterprise scheduling; zero technology issues in Fall 13.

• Summerville Intervention - (Faculty Focus)

Support Challenge

• Fall 13 – lots changing, especially at Summerville

• Service Desk overloaded with calls• D2L version upgrade• New classroom technology – poor training• Email challenges

• 3 Days– Monday/Tuesday Afternoon (4hrs each)– Thursday Midday (3hrs)

• 7 Teams (Mon/Tues)– 3 Staff Per Team (Leadership/CS/ISS)– AV Team

• Visited 161 faculty, left sorry we missed you cards for 98 additional

Summerville Faculty Focus

• 23 Problems Found• 8 Resolved Immediately• Others Resolved This Week

AV/Classrooms

• Exceptionally Positive• Frustrated with Service Desk and D2L

– D2L – Requesting More Training– D2L – Grade Book Frustrations– SD – Wait Times Too Long– SD – Would Like More First Call Resolution

• Email Updated• Echo360 Installed

Feedback/Issues

What’s Next

• Planning underway to do at the beginning of the Spring semester at both campuses

Questions?